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e-Tutorial

Deductor Forgot Password

Copyright © 2012 Income Tax Department

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Forgot Password

Select Type of User as
‘Deductor’

Click on ‘Forgot
Password’ in TRACES
home page. You can
also click on ‘Login’ and
then click on ‘Forgot
Password’ option on
that screen
Copyright © 2012 Income Tax Department

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Forgot Password – Step 1: User Details

Click on help icon
next to each field
for more details

For more
details on any
screen, click on
Help icon

Enter User Id and
TAN of deductor

Enter either Token Number
of an accepted statement
filed on or after April 1,
2010 or TAN Registration
Number as provided by TIN

Enter the text
as displayed in
verification
code

Click on ‘Proceed’
to continue

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TAN Registration Number is the one provided by TIN (Tax Information Network) while
registering your TAN on TIN
Copyright © 2012 Income Tax Department

Forgot Password – Step 2: Validation Details

Enter Token Number
corresponding to the Financial
Year, Quarter and Form Type
displayed above
Government deductors not
having BIN details tick here
and need not need provide
BSR and Challan Serial
Number below
Click on Guide to select
suitable Challan option
Enter CIN details for a
challan used in the
statement

Copyright © 2012 Income Tax Department

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Forgot Password – Step 2: Validation Details (Contd.)

Tick here if you do not any
Valid PAN corresponding to
above Challan details

Click on Guide to select
suitable PAN amount
Combinations

PANs entered must be those
for which payment has been
done using the CIN / BIN
entered on this screen

Copyright © 2012 Income Tax Department

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Register as New User – Step 2: Important Notes (contd.)
 Token Number (Provisional Receipt Number) provided must be of any accepted
Regular statement filed by you on or after April 1, 2010 or of any accepted Correction
statement filed by you from April 1, 2010 to October 15, 2012.
Token Number must be of the statement of the FY, Quarter and Form Type displayed
on the screen.
CIN details must be entered for the challan which is deposited and mentioned in the
statement corresponding to the FY, Quarter and Form Type mentioned above.
BIN details to be entered for government deductors.
 If challan details and the unique PAN-amount combination reported in the regular
statement have been modified in the correction statement, then specify modified
particulars of challan details and unique PAN-amount combination.
 Follow the “Guide to identify the unique PAN- Amount Combination’ in previous slide
6.
Copyright © 2012 Income Tax Department

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Register as New User – Step 2: Important Notes
 Amount should be entered in two decimal places (e.g., 1234.56).
 Maximum of 3 distinct PANs and corresponding amount must be entered.

 If there are more than three such combinations in the challan, user can enter any 3.
 If there less than three such combinations in the challan, user must enter all (either
one or two).
 PAN mentioned must be that for which payment has been done using the challan /
BIN mentioned on this screen.

Copyright © 2012 Income Tax Department

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Forgot Password – Step 3: Mobile Number and OTP

Deductor’s registered mobile
number with TRACES will be
displayed on this screen. Click
on ‘Proceed’ for OTP (One-Time
Password) to be sent to this
number

Click on ‘Proceed’
to continue

Enter OTP sent to your
mobile number
Click on ‘Back’
to go to Step 2

Click on ‘Next’
to continue

Copyright © 2012 Income Tax Department

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Forgot Password – Step 3 : Important Notes (contd.)
 Mobile number updated on this screen will also be saved in deductor’s profile in TRACES
 If user is changing any mobile number, OTP to be sent to the alternate mobile number
(if available)

 OTP should also be sent to new mobile number entered by user

Copyright © 2012 Income Tax Department

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Forgot Password – Step 4: New Password Details

Enter same
password in both
password fields

Click on ‘Back’
to go to Step 3

Click on ‘Confirm’ to set
new password for your
TRACES account

Forgot Password – Success Message

Click here to login
to TRACES using
new password

Success message will be
displayed. Email will also be sent
to your registered email id
intimating change of password

Copyright © 2012 Income Tax Department

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