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XXXX

Address: XXXX
Mobile: +91 XXX / E-Mail: XXXX

Top Management Assignments:

As Director / Head - Network Operations / Project Management in Telecom sector

Profile Snapshot
 Telecom Professional, with over 13 years expertise in Network Operations, Managed services, Projects & Product Management.
 Presently associated with XXXXXXIndia Ltd., Gurgaon (India) as Operations Director.
 Strong business acumen in managing & streamlining diverse Telecom Operations/ Projects as well as delivering feasibility studies of
business cases.
 Adaptability of existing services and/or products to the customer needs and providing top-quality deliverables.
 Worked with major telecom players such as Escotel (Idea), Airtel, Ericsson, Reliance Communications, Nokia (NSN) and ZTE.
 International experience of working in a cross cultural and multi lingual environment at Global NSN services.
 Good planning and organizational skills, time management, commercial negotiation and interpersonal skills.
Core Competencies:
- Network Operations
- Process Enhancements
- Network Audit

- Managed Services
- Product Management
- Supply Chain Management

- Project Management
- Vendor Management
- Spares Management

Organisational Scan
Since Sep’10 at XXXXXXIndia Ltd., Gurgaon
Sep’10-Jul’11
Project Director
Since Aug’11
Operations Director
Operation Director- Aircel
 Ensuring consistent maintenance of Managed services KPIs for NGN operations (NLD, ILD) for 5 nos of Soft Switches & 20 nos of
MGWs and GSM circles as per FCAPS.
 Implementing Governance model for regular reviews & reports, SLA adherence, customer satisfaction surveys & pre-sales support.
 Managing services contract revision for NOC shifting and competence improvement plan for training.
 Working towards regular preventive process compliance, repair and spares management.
 Involved in customer complaint resolution, confirmation and analysis.
Project Director – Aircel
 Spearheaded UMTS (3G) & 2G network deployment for 2500 nos of sites in UPE, UPW & Gujarat circles:
o BSC, Xders and OMM servers up-gradation, BTS, GSM antennae and MW swapping & dismantled material transportation
o PTN, RNC and 4 port GSM antennae introduced & SDH and PDH ring protection for desired backhaul capacity done
 Undertook NGN network expansion in MGWs, Soft switches & SBCs across 20 circles.
 Ensured project closure and material reconciliation for all project phases for 6000 nos of sites.
 Carried out Resource Management & Vendor Development activities for the receivables for Projects and Managed service.
 Successfully performed Wimax trial testing
Mar’06-Sep’10 at Nokia Siemens Networks (NSN), Gurgaon
Mar’06-Sep’06
Circle Head
Oct’06-Sep’08
Central Project Manager
Oct’08-Sep’10
Global Site Design Product Manager
Circle Head – Hutch (Vodafone) UPW
 Responsible for Core, BSS, OMC, RF and Projects functions under Managed services for UPW circle.
 Managed all network KPIs of 2000 sites of GSM network for desired Network Quality Index (NQI) and the commercials.
 Ensured Resource Management and Competence Development Program adherence.
 Involved in extensive network deployment and implementation of FCAPS model for network monitoring.

Haryana. OMC. Murthal. Nov’04-Mar’06 at Reliance Telecom Limited.. Sonepat (MD University) in 1994.  Represented NSN in CeBit09 in Hannover (Germany) and Supported regions in dimensioning. HP. DC ACs.  Deployed the 50 sites in difficult terrain and rough weather in record 6 months time. vendor management and the resource management. Academic/ Professional Credentials  B.  Deployed the Green Solutions (trial) for Vodafone India with Solar. PoI outages Leased lines. RFQ response & deployment.  Prepared min Opex variance model for business cases for network expansion drive with Reliance Communications across HP.Projects  Responsible for execution and maintenance of turnkey projects primarily for Indian Army. Mar’04-Nov’04 at Ericsson India Ltd.  Prepared training material for RES and imparted know-how in all regions. UPE & UPW.Central Project Manager-BSNL  Responsible for acceptance testing (AT) of GSM.  Worked in close coordination with BSNL for all POI. Personal Dossier Date of Birth Passport No. MARR.E. DoT and Industries. Shimla as Specialist . Aug’99-Jul’03 at Escotel Mobile Communications Ltd (Idea Cellular) Ambala as Manager . Deep discharge batteries with NSN controller. 1971 H0299849 Available upon request . References 1st September.  Carried out timely preventive maintenance. repairs and spares management across the network. Shimla as Head of Networks (HON)  Accountable for Core.  Coordinated with Circle teams. primarily in MEA. BSC. Rajasthan.Technical  Supervised Core. BSS.  Finalised AT procedure and resolved BSNL/ Vendor contractual obligation. AT and other regulatory matters. 30 CH. T&D wing & vendors to obtain over 6000 site AT for Punjab. Europe and India.  Actively involved in optimization of new and existing sites and resolving the network complaints. Shimla as Manager .  Managed the uptime of the network & core expansion activities  Worked in close coordination with BSNL for PoI augmentation.  Conducted radio survey. Leased lines. J&K. RF and Projects functions of HP circle as Manager Technical. system engineering. OMC. data channel radios & Multiplexer. China. Global Site Design Product Manager-Renewable Energy Solutions (RES)  Responsible for Renewable energy solutions product management for Site solutions based on Solar and Wind.Field Maintenance  Managed O&M functions in Bharti HP circle for the desired uptime. Microwaves & drive test and optimization to address Customer complaints  Six Sigma & TPM (Total Predictive Maintenance) to ensure desired uptime of the network. Sep’98-Aug’99 at Shyam Telecom Ltd.  Ensured efficient transition of all resources from Bharti Cellular to Ericsson under M&O contract. Jul’03-Mar’04 at Bharti Cellular Limited. Broadband and Siemens MSC projects of BSNL account. testing/ maintenance of single CH.Engineering  Responsible for O&M and Projects of North Haryana network  Integrated BTS. BSS. (Electronics & Communications) from CR State College of Engineering. I&C. RF and Projects functions of HP circle as Head of Networks. New Delhi as Senior Engineer .