You are on page 1of 6

Prueba: E-Business Suite Support Assessment (v3.

0)
Revise las respuestas, los resultados y las puntuaciones de las preguntas que se muestran a
continuacin. Las respuestas correctas estn marcadas con un asterisco (*).

This 18-question assessment test is the final component of the E-Business Suite Support Specialist guided
Oracle Configuration Manager
(Responder todas las preguntas de esta seccin)
1. What are the different types of configurations?

Marcar para
Revisin
(1) Puntos

(Seleccione todas las respuestas correctas)


Manually entered
Automatically generated by RDA (*)
Auto collected (*)
Configs associated with projects
All of these
Corrrect
2. The Configuration Manager features greatly improve both the
reactive and pro-active support capability

Marcar para
Revisin
(1) Puntos

Verdadero (*)
Falso
Correct
3. Where should support agent be installed?

Marcar para
Revisin
(1) Puntos

On every PC.
On the applications server.
On the database server.
On the web server.
On every machine on which the customer wants
automically refreshed configurations. (*)
Corrrect

4. How are RDA generated configurations created?

Marcar para
Revisin
(1) Puntos

They are automatically generated when you run RDA.


They are created when you install OCM.
Your My Oracle Support administrator creates them when
they install OCM
Oracle Support Engineers create them when they connect
using OWC.
They are automatically created when you log an SR with an
RDA output attached. (*)
Corrrect
5. How often does OCM collect the auto-config data?

Marcar para
Revisin
(1) Puntos

As often as you want - you can set it up as a batch process.


Once a week
Every time you log an SR against that configuration.
You run the OCM manually.
Every 24 hours (*)
Corrrect
6. I am able
to view
the
system
health of
each
system
individua
lly and
not the
entire
enterpris
e at once

Marcar para Revisin


(1) Puntos

Verdadero
Falso (*)
Correct
7. While reviewing details of a configuration, I am able to
create a service request without having to go to the
Service Request tab in My Oracle Support
Verdadero (*)
Falso

Marcar para Revisin


(1) Puntos

Correct
8. Thousands of enterprise wide configuration can be
filtered by using a My Oracle Support feature called

Marcar para Revisin


(1) Puntos

Powerview (*)
System Filter
No such feature
Target Info Viewer
Configuration Selector
Correct
9. What time of day does OCM collect auto-config data?

Marcar para Revisin


(1) Puntos

You can specify the time when setting up the


batch process.
The same time of day as you installed OCM. (*)
Whenever you want because you have to run
OCM manually.
At 3am.
At midnight.
Incorrect. Refer to the
Software Config Manager
training for more
information.

Remote Diagnostics Agents and Database Diagnostic Scripts


(Responder todas las preguntas de esta seccin)
10. Name the types of Service Requests where RDA is
essential

Marcar para Revisin


(1) Puntos

(Seleccione todas las respuestas correctas)


Instalaltion and configuration (*)
Performance related issues (*)
Upgrade media requests
Answers to "How To" questions
ORA-00600 internal errors (*)
Correct

11. What is
the
minimu
m RDA
version
require
d to
have
RAC
multinode
support

Marcar para Revisin


(1) Puntos

4.2 (*)
4.7
5.3
3.6
3.1
Correct
12. Remote Diagnostic Agent (RDA) is

Marcar para
Revisin
(1) Puntos

Real Application Cluster monitoring agent


A set of command line diagnostic scripts (*)
Diagnostic script executed by Oracle product
development
A part of Oracle Enterprise Manager's diagnostic
None of the above
Incorrect. Refer to the Remote
Diagnostics Agents and
Database Diagnostic Scripts
training for more information.

R12 Payables
(Responder todas las preguntas de esta seccin)
13. What are the process changes at the invoice lines in the
R12 Payables that help improve end user productivity?
Select all that applies.

Marcar para
Revisin
(1) Puntos

(Seleccione todas las respuestas correctas)


Users can do quick match by entering just the PO
number on the invoice header (*)
Ability to select specific prepayemnt distribution to be
applied during the import process has been obsoleted

(*)
When a user click on Calculate tax button, system
calculates the tax and inserts a tax line with the tax
distribution (*)
R12 multi-period accounting is realized at the invoice
line level. (*)
None of the above
Correct
14. By representing Suppliers as part of the trading
community, you have access to many features provided
by TCA such as: (Select all that applies)

Marcar para
Revisin
(1) Puntos

(Seleccione todas las respuestas correctas)


Data Librarian function & processes (*)
Integrated enrichment capabilities (*)
Address validation (*)
Data consistency (*)
None of the above
Correct
15. List the benefits of the invoice lines in R12 Payables.

Marcar para
Revisin
(1) Puntos

(Seleccione todas las respuestas correctas)


Better accounting mechanism (*)
Easier approach to handle special invoice (*)
Easy and flexible data entry (*)
Ability to capture & view information about the
invoice (*)
Resembles the real life model (*)
Correct
R12 Support Resources
(Responder todas las preguntas de esta seccin)
16. My Oracle Support Community is: (select all that applies)

Marcar para
Revisin
(1) Puntos

(Seleccione todas las respuestas correctas)


a multi-channel interactive community for sharing

information, posting support questions and answers, and


providing suggestions about Oracle products, services, and
related technologies. (*)
It is Oracles multi-channel platform for online collaborative
support (*)
Its also a micro-community within Oracles existing
community which includes Oracles Technology
Network(OTN), etc. (*)
My Oracle Support Community is available to all support
customers and partners who have legal access to My
Oracle Support (*)
None of the above
Incorrect. Refer to the R12 Support Resources training for
more information.
17. TRUE or FALSE. Recommended Patches make it easier for
customers to obtain and deploy fixes for known critical issues
encountered in targeted environments and configurations.

Marcar para
Revisin
(1) Puntos

Verdadero (*)
Falso
Correct
18. It is the Oracle Support Library and index of solution content.

Marcar para
Revisin
(1) Puntos

Knowledge tab (*)


Configuration Manager tab
Certification tab
Service Request Tab
Patches and Updates tab
Correct