Expression of Interest (EoI

)

File No. 51-2/2006-Tech Dated 31st December 2008

DEPARTMENT OF POSTS
GOVERNMENT OF INDIA NEW DELHI

INVITATION FOR EXPRESSION OF INTEREST (EOI)
for Appointment of Project Consultant for IT Project of Department of Posts
This document is the property of Department of Posts (DoP). The use of the contents of this document for any purpose other than the purpose specified herein is strictly prohibited.

Disclaimer This request for Expression of Interest is not an offer by the DOP, but an invitation to receive response from eligible interested bidders for providing consultancy support for developing a IT road map and facilitating its roll out. DOP will shortlist such bidders who fulfill the eligibility criteria for issue of Request for Proposal (RFP). No contractual obligation whatsoever shall arise from the EOI process. This document should be read in its entirety.

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File No. 51-2/2006-Tech Dated 31st December 2008

Table of Contents

1

INVITATION FOR EXPRESSION OF INTEREST........................................ 3 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 EOI NOTICE ........................................................................................3 CRITICAL INFORMATION ..........................................................................3 PROJECT BACKGROUND............................................................................4 KEY OBJECTIVES ...................................................................................5 SCOPE OF WORK ...................................................................................6 KEY DELIVERABLES ................................................................................8 INSTRUCTIONS TO BIDDERS ......................................................................8 ELIGIBILITY CRITERIA .............................................................................9

2

GENERAL CONDITIONS........................................................................ 10 2.1 2.2 2.3 2.4 2.5 2.6 2.7 SUBMISSION OF EOI DOCUMENT .............................................................. 10 VALIDITY OF EOI ................................................................................ 11 CLARIFICATIONS TO EOI ....................................................................... 11 AMENDMENTS IN EOI ........................................................................... 11 DISQUALIFICATION .............................................................................. 11 EVALUATION OF PROPOSALS .................................................................... 12 CONFIDENTIALITY ................................................................................ 12

3

ANNEXURE .......................................................................................... 13 3.1 FORM 1: NOTICE OF INTENT TO SUBMIT EXPRESSION OF INTEREST ...................... 13

3.2.1FORM 2: DETAILS OF EXPERIENCE OF BIDDER-I ............................................ 15 3.2.2FORM 3: DETAILS OF EXPERIENCE OF BIDDER-II ........................................... 15 3.2.3FORM 4: DETAILS OF EXPERIENCE OF BIDDER-III .......................................... 15 3.3 FORM 5: BID SECURITY FORM ................................................................. 16

Department of Posts

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1

Invitation for Expression of Interest

1.1 EoI Notice 1. This Expression of Interest (‘EoI’) is for empanelment of bidders for providing Consultancy services for developing an IT road map and facilitating its roll out including preparation of Business model, IT & business process re-engineering, enterprise-wide ICT enablement, establishment of Data Center(s), Business Continuity, Disaster Recovery, and Information Security, to the Department of Posts (DoP). 2. Interested bidders are advised to study the EOI document carefully. Submission of EOI shall be deemed to have been done after careful study and examination of the EOI document with full understanding of its implications. 3. Interested bidders may obtain the EoI from the Assistant Director General (Technology), Room No. 422-A, Technology Division, 4th Floor, Dak Bhawan, Sansad Marg, New Delhi – 110001. The EOI document can also be downloaded from DOP website www.indiapost.gov.in. 4. All EOI documents must be accompanied by a Bid Security of INR 15,00,000 (INR Fifteen Lakh only), the bid security would be valid for 180 days. This may be treated as E.M.D. for the short listed bids and for unsuccessful ones bid security would be refunded. The short-listed bidders may be asked to extend the bid security for further 180 days. 1.2 Critical Information S. No 1. 2. 3. 4. Information Last date for submission of written queries for clarifications Release of response to clarifications Last date for receipt of EOI Place, Time and Date of opening of EOI Details 9th January, 2009 12th January, 2009 On or before 1500 hours IST on 16th January, 2009 Room No 422-A, Technology Division, 4th Floor, Dak Bhawan, Sansad Marg, New Delhi – 110001 At 1600 hours on 16th January, 2009 5. Contact Person for queries Assistant Director General (Technology), Room No 422-A, Technology Division, 4th Floor, Dak Bhawan, Sansad Marg, New Delhi – 110001. Telephone: 011 – 23036763 Fax: 011 – 23096124 Email: Kushal@indiapost.gov.in 6. Addressee and Address at which EOI is to be submitted: Assistant Director General (Technology), Room No 422-A, Technology Division, 4th Floor, Dak Bhawan, Sansad Marg,

Department of Posts

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S. No

Information

Details New Delhi – 110001.

1.3 Project background The DoP has the largest postal network in the world with over 1.55 lakh Post Offices. The Indian Postal system currently provides a number of services to its customers. These can be broadly classified as: (i) (ii) (iii) (iv) (v) Communication services (Letters, Post cards, etc.) Transportation services (Parcel, Logistics post, etc.) Financial services (Savings Bank, Money Order, Postal Life Insurance, etc.) Premium Value-added services (Speed Post, Business Post, Retail Post, etc.) Social empowerment services for the Central & State Governments such as payment of old age pension and NREGS in rural areas. The physical network is supplemented by outreach and door to door services that extend to almost all individuals, households and businesses in the country. The details of services are available in the Annual report published on website of India Post (http://www.indiapost.gov.in). Out of total of more than 1.55 lakh post offices in the country, about 25,000 are departmental Sub - Post offices. Up to 31-3-2008 a total of 9,639 (816 HPOs and 8823 Sub Post offices) with three hands and above have been supplied with computers & peripherals. Now, only 16,012 departmental sub post offices (5,171 double handed and 10,841 single handed) remain to be computerized. There are also a total of 1,29,553 extra departmental post offices in rural areas which are also yet to be computerised. Presently integration and consolidation, has been entrusted to National Informatics Centre who is setting up a National Data Centre, Disaster Recovery Center and networking of 1318 Post Office locations by WAN. National Data Centre at Delhi had already been setup by NIC which host current web based applications. Department of Posts has many LAN based software’s & applications which are currently been used in the Post Offices covering two main operations in the post offices i.e, Meghdoot for postal operations and Sanchay Post for savings bank operations. In addition software’s for Postal Life insurance/ Rural Postal Life Insurance, Speednet for trace and track of speed post, ePost and ePayment for utility payments are also in use ,total 26 in number, some of which are WAN based. The volume of both for postal and financial transactions are sizeable, details of which are available in the Annual report published on website of India Post (http://www.indiapost.gov.in). In the above background the Departments objectives over the next 3 years include:

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(i) (ii) (iii)

Maximizing revenue from various services and products Providing e-services to the citizens in efficient manner at affordable cost Enhancing customer satisfaction through the provision of a full suite of need-based products and services, and through the improvement of service quality, speed of delivery and reliability. Consolidate the current IT infrastructure and migrate to state of the art modern and advanced IT system Planning and setting up a state of the art all India Network by consolidating the existing network Existing Application study and consolidation of the same, by migration if necessary. Greater accountability and productivity through the use of technology Employee delight at work place. Introduction of commercial accounting system in DoP Highest level of Business and Management efficiencies. Acquiring Brand equity of a leading edge service provider.

(iv) (v) (vi) (vii) (viii) (ix) (x) (xi)

To enable DoP to achieve these business objectives, it plans to create a state of the art electronic network covering all its offices and all products and services including third party services and enable electronic transmission of information for conducting & monitoring operations, consolidating transactions data and generating an effective MIS and DSS. Meet the above objectives by Business Process Re-engineering, setting up of one or more data centers, Business Continuity center(s) and Disaster recovery center(s), Wide Area Networking of over 155,000 offices all over India; and the development of a suitable software suite covering all operations of the Department of Posts.

1.4

Key Objectives The objectives of this consultancy will be to guide DoP in conceptualizing, planning, identifying technology partner(s), project management and roll out through: a) As is study of the existing systems b) Business modeling and objectives c) Formulation of IT strategy d) Business Process Reengineering e) Development , Selection and Deployment of an optimal software suite f) Establishment of Data Center(s) g) Preparation of Information Security policy h) Business Continuity & Disaster Recovery plans and their implementation i) j) Organization-wide networking IT skill enhancement of its employees , capacity building, change Management and Training

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k) Organisation structure for managing the IT System for DoP 1.5 Scope of Work The Consultant will be required to help in the selection of implementation partner(s) for the program including the software, hardware, networking and PPP-based operations. The work includes preparation of all necessary documentation for approval, as required by our policy viz. EOI, RFP, SLAs and Agreements etc including the below mentioned areas: 1.5.1. 1.5.2. Prepare a Project Management Plan Guide DoP in Business Process Reengineering comprising of: Re-evaluation of all current processes and redesigning or creation of new processes Identification of stakeholder’s needs and the ways in which the organization can meet them, especially Post Offices’ needs for information, convenience & and speedier services. Identification of e-services and service levels to be offered to the citizens Usage of ‘best practices’ from other similar organizations to develop milestones, objectives and targets to benchmark organizational performance Enhancement of employee involvement and technological skills Introduction of commercial system of accounting Preparation of the Business Process Documentation (BPD) Preparation of a complete High-level system requirement specification (SRS) from the finalized business processes for each department, inclusive of data and process flows, business use cases and report structures

1.5.2.1. 1.5.2.2.

1.5.2.3. 1.5.2.4.

1.5.2.5. 1.5.2.6. 1.5.2.7. 1.5.2.8.

1.5.3. Guide DoP in the creation and management of data centers, Information Security Policy, Business Continuity Plan and Disaster Recovery Plan comprising of: 1.5.3.1. 1.5.3.2. 1.5.3.3. 1.5.3.4. 1.5.3.5. 1.5.3.6. Architecture and design for Data Center and its management Data integrity and security Access control measures Preparation & evaluation of tenders for Data Center (DC), Disaster Recovery (DR) and Business Continuity (BC) Project management and implementation for DC/DR/BC Monitoring solutions for DC support infrastructure, security, access, and network and auditing solutions.

1.5.4. Provide consultancy in Computerization of Offices of DoP 1.5.4.1. Design hardware requirements & Specifications need

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1.5.4.2. 1.5.4.3. 1.5.4.4.

Help in choosing System Integrator(s) for installation, commissioning and maintenance Prepare a RFP for appointment of SI Bring in international ‘best practices’ of organization, safety and longevity of IT hardware

1.5.5. Consultancy in networking of all offices of DoP ( Network design, establishment and maintenance plan) 1.5.5.1. 1.5.5.2. Evaluate the current network infrastructure in the DoP Identify gaps or overlapping, if any, and suggest appropriate strategies to streamline the network infrastructure so as to put in place a secure and unified enterprise-wide network infrastructure Prepare a RFP for appointment of a Network service provider Analyze data flow, future projections and size the network appropriately considering upcoming technology options especially in rural areas development of enterprise-wide integrated software

1.5.5.3. 1.5.5.4.

1.5.6. Consultancy in comprising of: 1.5.6.1. 1.5.6.2. 1.5.6.3. 1.5.6.4. 1.5.6.5.

Current state assessment of application and business requirements for integrated, scalable and modular software Recommendations for development, testing and deployment of suitable web-based multilingual software Appointment of software development agency including post rollout maintenance and management of application software Review and monitoring of complete SDLC in line with industry bestpractices (including review of SRS, Design, Test Reports, etc.) Recommendations on upgrade of the existing website and its integration with backend processes & MIS, in order to make it ecommerce, m-commerce, and web standard compliant Evaluate & reengineer the existing MIS framework Introduce industry-standard benchmarks and protocols Evaluation of the application developed, based on the acceptance criteria such as response time, security, database design, user friendliness, etc. Supervision of implementing partners and training / hand-holding of departmental officials

1.5.6.6. 1.5.6.7. 1.5.6.8.

1.5.6.9.

1.5.6.10. Project supervision for one year, post roll-out 1.5.7. Strategy to incorporate the legacy system of multiple softwares / hardwares and connectivity with: 1.5.7.1. Consolidation with the proposed system including migration of data.

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1.5.7.2. Consolidation and integration of the modules and the development of MIS and DSS systems 1.5.7.3. Integration of other software developed such as CBS in the system 1.5.7.4. Development of new products and services including E-services for the citizens, Government, Corporates etc. 1.5.7.5. Consultancy for structural review based on systems study and surveys amongst customers, employees and management The list of topics is only indicative of scope of work. DoP reserves the right to modify scope of work at a later stage. 1.6 Key Deliverables The key deliverables must include:1.6.1 A high-level Technology Road Map as well as a detailed IT Strategy yearwise & Action Plan for the DoP applicable over a long period, to bridge the gaps identified under the Scope of Work. Identification of technology partner(s), managing the bidding process, Requirement specifications, RFPs, ATPs, evaluation reports, negotiations, contract finalisation, and recommendations to DoP & Vendor(s) Management tools and techniques etc.,. Project Management- Project monitoring and evalution MIS, testing and timely implementation of the project in conjunction with a dedicated Project Management Unit (PMU) established by the DOP. Preparation of detailed project report (DPR) and Submission of Projected Budgetary Estimates on Annual Action Plans - both under Capital and Revenue expenditure heads - for the next 3-5 years Seminars and knowledge sharing sessions for officers at all levels including senior management and developing for training and capacity building Auditing the performance of the Technology partner(s) / vendor(s) and developing and measuring KPIs to assess the project

1.6.2

1.6.3

1.6.4

1.6.5

1.7

Instructions to Bidders General Conditions a) The Bidder shall be a company registered & incorporated under the Indian Companies Act, 1956 or a partnership firm or a Govt. Organization operating in India. b) Each Bidder is allowed to submit only one bid. c) The company should have been in business for at least five financial years (not including the ongoing year, i.e. 2008-09). A copy of certificate of incorporation should be submitted in proof of the same.

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d) Should have profitable operations for last three years All documents submitted by the bidder shall be signed on each page by an authorized signatory. e) On being finally selected, the consultant shall undertake to open a project office at Delhi, at the place selected by DoP, within one week of getting the Letter of Intent (LoI). f) Interested company must provide following information of the Company: a. Public or Private - If public, details are to be provided b. Part of a Group – If yes, provide Group details c. Company Profile and Registered Office details g) Credentials with postal / express delivery clients, in order to showcase postal domain experience and ‘best practice’ expertise will be an added advantage. Case studies, order copies and contact details of the same should be attached as proof thereof. h) The proposed key persons and the professional staff who are deployed in the project must have the experience and expertise of specialization and must have worked for similar projects with team member with recent experience of working on a comparable large Postal Service/Organization (s). i) going to be in their area at least one project for a

Should provide a team leader who has been involved in conducting IT strategy and implementation projects in the last three years. (not including the ongoing year, i.e.2008-09). Should not participate in downstream projects (Hardware, Networking equipment supply, Application development, Data Centre Services) etc.

j)

k) Should not partner in future with other interested bidders for the downstream projects. The procedure for obtaining the EOI, the submission requirements and the last date by which the same should reach DoP is specified at the beginning of the document. Procedure for submission of EOI a) The application for EoI must be submitted in sealed envelopes, super-scribed "Expression of Interest (EOI) for Empanelment of IT Consultant for IT Revamp Project” and addressed to the contact person indicated above. b) The bid shall not contain any financial offer or revenue share percentage, etc. c) All documents submitted by the bidder shall be signed on each page by an authorized signatory. 1.8 Eligibility Criteria Bidders should clearly indicate, giving explicit documentary evidence, with respect to the following, in absence of which the EOI response may be rejected summarily at pre-qualification stage. Interested Companies/ Partnerships must satisfy the following criteria:

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a) The Companies/ Partnerships must have an average annual turnover of not less than Rs. 75 (Seventy Five) Crores in Indian Rupees for each of the last three financial years (2006-2008). b) The core competence of the company should be Consultancy in Project Management of IT Services; etc. and the Company should have designed, and monitored implementation projects of IT solutions for large organization(s)/ Government sector of project value of not less than 100 Crores. c) Bidders may form a consortium, to compliment their respective areas of expertise, or for other reasons on a long term or for a specific assignment. Consortium may take the form of a Joint Venture (JV) and the consortium partner should preferably be in IT Technology domain / Networking / Software Development, System integration. The consortium partner should have a minimum turnover of 25 Crores and should have implemented a project of minimum of 15 Crores in the areas of specifications mentioned above. d) The Company should have minimum of 50 (fifty) professionals who are trained in IT Strategic consultancy, Business Process Study/ System Study, having domain knowledge of Web based Applications development, System Software Development, Networking Architecture (LAN / WAN connectivity), Information System Security and BCP/DR setup. Company will submit a certificate to this effect indicating number of professionals available with them under each of the areas mentioned above. e) Details of at least 2 similar consultancies in IT projects successfully implemented in the last 3 -5 years should be submitted along with the proposal. The bidder must have executed at least two consultancy assignments of similar nature (preferably Postal / logistics / banking Projects) having value not less than Rs. 75 Crores each. Case studies, order copies and contract details of the same should be attached as proof thereof (Form-3). The scope of work should include the work mentioned in the scope of work mentioned in the present EOI. Case studies / Work Orders of the same should be attached as proof thereof (Form 4).

2

General conditions

2.1 Submission of EOI document The instructions for submitting the EOI are mentioned below: a) The EOI and all associated correspondence shall be written in English and shall conform to prescribed formats. Any interlineations, erasures or over-writings shall be valid only if they are initialed by the authorized person signing the EOI b) EOI received by facsimile shall be treated as defective, invalid and rejected. Only detailed and complete EOI received prior to the closing time and date of the proposals shall be taken as valid c) Two hard copies and one soft copy (on a non-rewriteable CD) of the EOI prepared in accordance with the procedures enumerated in the EOI document should be submitted in a sealed envelope to the Department of Posts no later than the date and time laid down, at the address given in Section 1.2

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d) The envelope should be super scribed with “Expression of Interest Empanelment of IT Consultant for IT Revamp project”. CD media must be duly signed using a “Permanent Pen/Marker” and should bear the name of the bidder submitting the bid e) The EOI document submitted by the bidder should be concise and contain only relevant information as required under this EOI f) The bidder would be responsible for all of its expenses, costs and risks incurred towards preparation of the EOI document, attending any pre-bid/bid meeting and visiting the site or any other location in connection therewith. DoP shall, in no case, be responsible or liable for any such costs whatsoever, regardless of the outcome of the EOI process.

2.2 Validity of EOI The EOI submitted by the bidders shall remain valid for a period of 90 (ninety) days after the date of EOI opening prescribed in this EOI. An EOI valid for shorter period may be rejected as non-responsive. DOP may solicit the bidders consent to an extension of EOI Proposal validity (but without the modification in the EOI Proposal).

2.3 Clarifications to EOI The bidders may seek clarifications in writing regarding the Bid Documents within one weeks of issue of EOI. DOP shall respond in writing to any request for the clarifications.

2.4 Amendments in EOI At any time prior to the last date of receipt of EOI, DoP may for any reason, whether at its own initiative or in response to a clarification requested by a prospective bidder, modify the EOI document by an amendment. In order to provide the prospective bidders reasonable time in which to take the amendment into account in preparing the bids, DoP may, at its discretion, extend the last date for receipt of EOI.

2.5 Disqualification DOP may at its sole discretion and at any time during the evaluation of EOI, disqualify any bidder, if the bidder has: a) Submitted the EOI documents after the response deadline b) Made misleading or false representations in the forms, statements and attachments submitted in proof of the eligibility requirements c) Exhibited a record of poor performance such as abandoning works, not properly completing the contractual obligations, inordinately delaying completion or financial failures, etc. in any project in the preceding three years d) Submitted an EOI that is not accompanied by required documentation or is nonresponsive

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e) Failed to provide clarifications related thereto, when sought f) Submitted more than one EOI g) Declared ineligible by the Government of India/State/UT Government for corrupt and fraudulent practices or blacklisted.

2.6 Evaluation of proposals The evaluation of the EOIs shall be done by a committee who may seek clarifications from Companies and the Companies shall clarify such aspects. The Companies may also be asked to give presentations to make DoP appreciate their proposed concepts.

2.7 Confidentiality Information relating to the examination, clarification and comparison of the EOI shall not be disclosed to any bidders or any other persons not officially concerned with such process until the empanelment process is over. The undue use by any Company of confidential information related to the process may result in rejection of its EOI.

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3

Annexure

3.1 Form 1: Notice of Intent to submit Expression of Interest
(To be submitted on the Letterhead of the Bidder)

{Place} {Date} To Assistant Director General (Technology), Room No 422-A, Technology Division, 4th Floor, Dak Bhawan, Sansad Marg, New Delhi – 110001. Subject: Submission of EOI for ‘Empanelment of IT Consultant for IT Revamp project’ Dear Sir, 1. Having examined the EOI, we, the undersigned, offer to propose for Empanelment of IT Consultant for IT Revamp project, in full conformity with the said EOI. 2. We have read the provisions of the EOI and confirm that these are acceptable to us. We further declare that additional conditions, variations, deviations, if any, found in our EOI shall not be given effect to. 3. We agree to abide by this EOI, consisting of this letter, the detailed response to the EOI and all attachments, for a period of 90 days from the date fixed for submission of EOI as stipulated in the EOI. 4. We hereby declare that all the information and statements made in this proposal are true and accept that any misinterpretation contained in it may lead to our disqualification Our correspondence details with regards to this EOI are: Sr. No 1. 2. Information Name of bidder Address of bidder Details

3.

Name, Designation and Address of the contact person to whom all references shall be made regarding this EOI Telephone no. of contact person: Mobile no. of contact person: Fax no. of contact person:

4. 5. 6.

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Sr. No 7.

Information E-mail address of contact person:

Details

We hereby declare that our EOI is made in good faith and the information contained is true and correct to the best of our knowledge and belief. Sincerely, [BIDDER’S NAME] Name Title Signature Date

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3.2.1

Form 2: Details of Experience of Bidder

[Using the format below, the bidder should provide details on handling for minimum 2 Government / PSU / Semi Government / Private sector projects / projects as elaborated in the pre-qualification criteria]

Sr. No

Item

Details

General Information 1 2 Customer Name/Government Department Name of the Contact Person and contact details for the project

Project Details 3 4 5 6 Name of the project Start Date/End Date Current Status (work in progress, completed) Contract tenure

Size of the project 7 8 Order Value of the project (in Rs. Lakhs) Total cost of the services provided (by the Bidder)

Project Classification Please specify under which of the following area does the Project fall under:      Strategic Planning Project Consultancy Project Implementation and support Post Implementation services Others: (Please specify)

Narrative description of Project:

Description of actual services provided by your staff within the assignment:

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3.2.2

Form 3: Details of Experience of Bidder
Details of Assignments Undertaken in Last Three Years

SN O.

NAME OF THE CLIENT

ASSIGNMENT UNDERTAKEN

DURATION (from date to date)

COST (INR)

Develop ment PLATFO RM

No. of offices network ed & Other details

1

2

3

4

5

Note: 1. All pages are to be signed by Authorised Signatory 2. Attach order copies / completion certificates for completed projects, from clients for all the assignments mentioned above.

Date:

Place:

(Authorised Signatory of accompany) Seal of Company

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3.2.3

Form 4: Details of Experience of Bidder

CASE STUDIES OF SIMILAR ASSIGNMENTS UNDERTAKEN IN THE LAST TWO YEARS

Assignment Name: Location within Country: Name of Client:

Country: Professional Staff Provided by Company: No. of Support Staff:

Address & Contact Details: Start Date Completion Date

Duration of assignments: Approx. Value of Services

Name of Associated Consultants, if any:

No. of Months of Professional Staff, provided by Associated Consultants (if any):

Name of Senior Staff involved and functions performed: Narrative Description of Project:

Date: Signature Designation

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3.3

Form 5: Bid Security Form

Whereas ------------------------------------------------------------ (hereinafter called 'the Bidder') has submitted its EOI dated ---------------- for Submission of EOI for ‘Empanelment of IT Consultant for IT Revamp project’ (hereinafter called "the Bid") to Assistant Director General (Technology), Department of Posts on behalf of the President of India. . KNOW ALL MEN by these presents that WE -------------------------------------------- of -------------------------------------------------------------------- having our registered office at ------------ -------------------------------------------------- (hereinafter called "the Bank") are bound unto the to Assistant Director General (Technology), Department of Posts on behalf of the President of India (hereinafter called "the Purchaser") in the sum of ---------------------- for which payment well and truly to be made to the said Purchaser, the Bank binds itself, its successors and assigns by these presents. Sealed with the Common Seal of the said Bank this --------------day of ---------------------------2008. THE CONDITIONS of this obligation are: 1. 2. If the Bidder having its bid withdrawn during the period of bid validity specified by the Bidder on the Bid Form; or If the Bidder, having been notified of the acceptance of its bid by the Purchaser during the period of validity of bid (a) Withdraws his participation from the bid during the period of validity of bid document; or Fails or refuses to participate in the subsequent Tender process after having been short listed;

(b)

We undertake to pay to the Purchaser up to the above amount upon receipt of its first written demand, without the Purchaser having to substantiate its demand, provided that in its demand the Purchaser will note that the amount claimed by it is due to it owing to the occurrence of one or both of the two conditions, specifying the occurred condition or conditions. This guarantee will remain in force up to and including 180 days after the period of bid validity, and any demand in respect thereof should reach the Bank not later than the above date.

-------------------------------------------------(Authorized Signatory of the Bank) Seal Date:

Department of Posts

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