PRINCIPLES OF MANAGEMENT

A
Project Study
On

HINOPAK MOTORS LTD
Masters of Business Administration

Gulshan Campus:
Abid Town, Block-2, Gulshan-e-Iqbal,
Karachi-75300
December, 2013
Group:

“ENGINEERS”
AsifJalees

Submitted to:

Mr.
(Course
Facilitator)

Amin Ahmed
AnnasHussain
Kamran Uddin
Muhammad Umer
SaqibAwan

GROUP MEMBER DETAILS

photo

Kamran Uddin (GL)
Reg ID:8534
photo
photo

Amin Uddin

AnnasHussain

Reg ID: 8712

Reg ID:8621

photo

photo

Muhammad Umer

SaqibAwan

Reg ID: 8542

Reg ID: 7935

PRINCIPLES OF MANAGEMENT | Team: Engineers - United Moving Ahead

1

TO WHOM IT MAY CONCERN

This is to certify that team with following members have carried out the survey and prepare a
report on Current Practices of an Organization, HINOPAK MOTORS LTD. in December 2013.
During this survey they worked on the project under the guidance of Mr. Tariq Haleem,
Manager Production. During this project, the entire group has been active for the completion of
project.
The work/survey carried by the team is satisfactory and wish them all the best for future
assignments

Authorized Signatory
Name: Mr. Tariq Haleem
Designation:Manager Production
Date:December 8th, 2013

PRINCIPLES OF MANAGEMENT | Team: Engineers - United Moving Ahead

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STUDENT DECLARATION CERTIFICATE

As students of MBA, our course facilitator of Principle of Management, Mr. AsifJalees
authorized us to prepare a report on “Current Practices of an Organization”. We have
chosen HINOPAK MOTORS LTD Company. Interview on the designated topic with relevant
member of the company was conducted, in accordance with the acquired learning throughout
the semester.
We hereby declare that the work, which is being presented in the project, in partial fulfillment of
the requirement of the semester project DBA-Fall-2013 of Masters in Business Administration
degree, is an authentic record of our own work carried out under the supervision of Mr. Tariq
Haleem, Manager Production, HINOPAK MOTORS LTD.
This report is to be conducted to highlight the current practices followed by the organization.

Date: December 18th, 2013

Full Signatures of Students

_________________
Kamran Uddin

_________________
AnnasHussain

_________________
Muhammad Umer

_________________
Amin UddinAhmed

_________________
SaqibAwan
PRINCIPLES OF MANAGEMENT | Team: Engineers - United Moving Ahead

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Nevertheless. In a nutshell. The report includes a brief introduction of the organization and the problems and deficiencies of organization. the sources of the problems. the report was a true learning experience for us. Report could be short of any statistical data due to confidentiality policy of the company. The research in this project include interviewed with the management of the company while utilizing the questionnaire to get the basic idea about the organization.PREFACE The objective of this study is to examine the ongoing practices followed by the large organization and issues faced in the present world. The findings of this study revealed that there is significant impact of culture and globalization on managers and organization. the responses to the questionnaire helped us to a large extent in obtaining the data regarding the targeted function.United Moving Ahead 4 . PRINCIPLES OF MANAGEMENT | Team: Engineers . In this report the practices followed by the HINOPAK MOTORS LTD and critical problems faced by are highlighted.

Karachi. wise counsel and able guidance. for providing this opportunity to carry out the Major Project at HINOPAK MOTORS LTD.ACKNOWLEDGEMENT We are highly grateful to Mr. PRINCIPLES OF MANAGEMENT | Team: Engineers . Finally. we express our indebtedness to all who have directly or indirectly contributed tothe successful completion of our major project. Manager Productionof Company.United Moving Ahead 5 . Tariq Haleem. course facilitator. Iqra University. without whom permission. Principle of Management. We would like to express our gratitude to all of those who given us valuable support and providing inputsinputs. AsifJalees. it would have not been possible to carry out our project in this manner. guidance & encouragement throughout this period. We would also like to express a deep sense of gratitude and thank to Mr.

United Moving Ahead 7 8 8 9 10 10 11 11 11 11 11 12 12 12 12 12 12 13 13 14 15 19 21 21 22 23 24 25 26 27 28 29 39 40 6 .TABLE OF CONTENTS Hinopak Representative Project Objective Research Methodology Company Overview Company Vision Company Mission Company Information Bankers Auditors Legal Advisor Share Registrar Area Offices Karachi Lahore Islamabad Quetta Peshawar Company Structure Organogram Basic Principles of Hinopak Code Of Conduct Hinopak Code Of Ethics Hinopak Values Company Culture Overview Culture followed at Hinopak Impact of Globalization on Hinopak Corporate Social Responsibility CSR Highlights for 2012-13 Scope of CSR Activities and CSR Guidelines Pattern of Shareholding Annexure-1 Questionnaire Annexure-1 Hinopak Committees PRINCIPLES OF MANAGEMENT | Team: Engineers .

HINOPAK REPRESENTATIVE Visiting Card PROJECT OBJECTIVE PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 7 .

who shared his immense experience and knowledge related to the practices and issues at the organization. COMPANY OVERVIEW PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 8 . Mr. During the interview questions a questionnaire has been used to gatherviews and comments. Tariq Haleem (Manager Production) was the interviewed persons.The main objectives of the project are:  To understand the HR practices followed by the company  To understand the work culture of the organization  To find out the major problem faced by the organization RESEARCH METHODOLOGY The method of research used was interview and a questionnaire for employee.

and Toyota Tsusho Corporation obtained majority shareholding in the company after disinvestments by the other two founding sponsors. This decision to invest in Hinopak at a time when the country's economy was passing through a depression and the sale of commercial vehicles was at an all-time low reflects the confidence our Principals have in our company and their commitment to the Pakistani market.. Hinopak a vital contributor in saving of foreign exchange is also providing jobs and plays a pivotal role for the development of the local industry through its progressive manufacturing.Hino Motors Japan and Toyota Tsusho Corporation in collaboration with Al-Futtaim Group of UAE and PACO Pakistan formed Hinopak Motors Limited in 1986. Hino Motors Ltd.United Moving Ahead 9 . Hinopak is the trusted market leader with over 50% share in the Pakistani Truck and Bus industry. Hinopak will continue to be a successful and respected corporate citizen of Pakistan. In 1998. reflecting their commitment and belief in the Hinopak corporate philosophy to "contribute to the development of a more prosperous and comfortable society by providing the world with a new set of values". By continuing to move forward and staying alert to the ever-changing market & social needs. COMPANY VISION PRINCIPLES OF MANAGEMENT | Team: Engineers .

To the shareholders: to act in compliance with the norms expected of a subsidiary of the Toyota Group of Companies and make a meaningful financial return to the shareholder. safe.United Moving Ahead 10 .The vision of Hinopak Motors Limited is to provide the society with safe. comfortable environment friendly and economical products and services to their total satisfaction. COMPANY MISSION TO PURSUE OUR VISION. comfortable and environment friendly means of transportation by manufacturing and supplying commercial vehicles and services. economical. COMPANY INFORMATION PRINCIPLES OF MANAGEMENT | Team: Engineers . opportunities for professional growth and personal welfare so that they are proud of being a member of the “Hinopak Family” To the community and our nation: to contribute to economic and social development by providing means of transportation and by progressive localization of the vehicles. reliable. institution and international customers: to deliver high quality. WE COMMIT OURSELVES: To our individual. To our employees: to foster corporate culture of mutual trust. durable. respect for fundamental rights at work.

H.34387960-61 Fax:34391318 AREAOFFICES REGISTERED OFFICE PRINCIPLES OF MANAGEMENT | Team: Engineers .Block-2 P. HabibMetropolitanBankLtd.C.N.Ferguson &Co.F.United Moving Ahead 11 .)Limited OagiaHouse241-C..CharteredAccountants LEGAL ADVISOR Sayeed&Sayeed SHARE REGISTRAR TechnologyTrade(Pvt.OffShahrah-e-Quaideen Karachi Tel:34391316-7&19.A.BANKERS AlliedBankLimited BankAlfaJahLimited Citibank.Ltd.S. HabibBankLimited NationalBankofPakistan BankAIHabibLimited StandardCharteredBank(Pakistan)Limited TheBankofTokyo-MitsubishiUFJ. UnitedBankLimited MCBBankLimited AUDITORS A.E.

E.ZarghoonRoad Quetta Tel:081-2452598 Fax:081-2451217 Email:hino-quetta@hinopak.3 KasiPlazaNo. RehmatPlaza.I.Islamabad Tel:051-2276234 Fax:051-2272268 Email:hino-islamabad@hinopak..Lahore Tel:042-37512003-6 Fax:042-37512005 Email:hino-Iahore@hinopak.2ndFloor BlueArea.com COMPANY STRUCTURE PRINCIPLES OF MANAGEMENT | Team: Engineers .Karachi 0-2.com Quetta RoomNO.NearKohatRoadBridge Peshawar Tel:091-2322530 Fax:091-2322550 Email:hino-peshawar@hinopak.com Islamabad 1-0.Unit14.com Peshawar HinoPeshawar RingRoad.com Email:info@hinopak. Pakistan Tel:111-25-25-25 Website:www.com Lahore 19KM.1.hinopak.United Moving Ahead 12 .ManghopirRoad P.BoxNo.S.10714 Karachi-75700.T.O.MultanRoad.

United Moving Ahead 13 .ORGANOGRAM BASICS PRINCIPLES OF HINOPAK CODE OF CONDUCT PRINCIPLES OF MANAGEMENT | Team: Engineers .

PRINCIPLES OF MANAGEMENT | Team: Engineers . 8. 4. and we aim to be an enterprise which has a significant presence in the commercial vehicle market. Weundertakeopenandfaircorporate activitiesinconformity withthespiritandletteroflaws. 5.We (HINOPAK) develop and provide outstanding products and services that fulfill the demands of customers with sufficient attention given to safety and the environment. Group. We develop and provide outstanding products and services that fulfill the demands of customers with sufficient attention aim to be an enterprise given to safety and the environment. growth and excellence In business performance. Webelieve intransparency.Wemaintain soundandtransparent relationships with governmental andadministrative entities. andwearecommitted toaccurateandtimelydisclosureofinformation. We recognize that an environmental business. Werecognize the inherent dignity and fundamental human rights of all members of the Hino family and therefore respectandsupport thepractice ofhumanrights. 6. Werespect the right ofworkersattheworkplace and their rightoffreedom ofassociation andtheright to organizeandbargaincollectively.andasagoodcorporatecitizen. mutual trust andrespect foreachothers'rights andobligations andneed for bilateral dialogue andcooperation between employees and management for achieving decent work with safe and healthy work environment. and we voluntarily preservation activity is an integral part of our and actively promote and engage inenvironmental preservation activities asan Indispensable condition forHinopak'scorporate existence andactivities.andtheToyota 7.United Moving Ahead 14 . 2. Weactively promote andengageinphilanthropic activities asamember ofHinoMotors Ltd. 3. which hasa significant and we presenceinthecommercial vehiclemarket. 1. Webuildandmaintaingoodcommunications withsocietyaswell asourstakeholders.

11.9. Grow through your work. 12. companywide. HINOPAK CODE OF ETHICS Our focus on “PURPOSE” is guided by Ambition The power of dreams· Pursue your dreams with courage. We pledge to comply and enforce the basic principles of Hlnopak's Code of Conduct and prevent its violation through the mechanism already in place from enforcing discipline. Werespect andabide thelawofthe landandapplicable rulesandthe diversity ofcustoms andculture and wecontribute todevelopment Inthecommunities through ourbusinessactivities. Wesupport theprinciples ofGlobalCompact andexpectouremployees toembrace them inthework culture ofourenterprise forsustainable growth anddevelopment. PRINCIPLES OF MANAGEMENT | Team: Engineers . 10. Any member of Hinopak family observing any violation or abuse of this codeof conduct may bring the same to the notice of the Management Committee or the Audit Committee inwriting directly or through the suggestion boxes fornecessaryconsideration andaction. andweactincompliance with ethical standardsandsoundsocialvalues. live a meaningful life and realize your goals. creativity and dedication.United Moving Ahead 15 . Wetakearesolute standagainst antisocialpower andorganizations.

Our focus on “ATTITUDE” is guided by Spirit of challenge Lead the way to change Be alert and strive to make things happen. Sincerity The value of integrity· Always be considerate. PRINCIPLES OF MANAGEMENT | Team: Engineers . Be constantly aware of your responsibility in the local and global community. Social Awareness The importance of altruism· Work for the benefit of your customers and society as a whole. Welcome competition as an opportunity to develop and refine your skills. Protect the environment for future generations. aiming for harmony with society. Act as you say.Be passionately ambitious but coolly realistic.United Moving Ahead 16 . Be a person of your word. Respect the law and social norms. honest and reliable. Have the courage to take risks in pursuing your objectives.

Spirit of professionalism Be customer driven Know your customer’s needs.Spirit of flexibility Respect diversity Through frank communication. Be a professional and earn the respect of your peers. boost their satisfaction. Our focus on “ACTION” is guided by Speed Optimize opportunities Take time to make the best decision. Stays informed and plan your response in a constantly changing world. Be open to differing opinions and have the courage to accept criticism. Strive to be the best at what you do and take pride in the quality of your work. Find innovative yet simple solutions to achieve your objectives. contribute to shared goals and progress. Develope a global perspective and be sensitive to the needs of others.United Moving Ahead 17 . reward them for their trust. then act quickly and decisively. Initiative PRINCIPLES OF MANAGEMENT | Team: Engineers .

United Moving Ahead 18 . Find creative solutions and keep making improvements. Cooperation PRINCIPLES OF MANAGEMENT | Team: Engineers .Be proactive Gather the facts. Be committed to your ideals but flexible and open to change. analyze the situation and plan thoroughly.

PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 19 .

United Moving Ahead 20 . It represents a common perception held by the organization’s members. T eP ae m o p l e A g e Os uv tn s c o m e g r s i e e s S t a b A it l it t y e n t o n i I n n o v a t o n O r g a i i n z a t i o n a l Culture followed at Hinopak: PRINCIPLES OF MANAGEMENT | Team: Engineers . how they act.COMPANY CULTURE Overview: A system of shared meaning and beliefs held by organizational members that determines in large degree.

a) Orientation plans: An organization is only as good as the people who work in it. written as well as verbal guidelines are provide by the leaders of an organization. Periodic analysis of complains obtained through the mechanism. b) Whistle blowing feedback by using drop box Hinopak’swhistle blowing committee establishing. IMPACT OF GLOBALIZATION ON HINOPAK PRINCIPLES OF MANAGEMENT | Team: Engineers . initiate steps to ensure compliance with the Hinopak Code of Conduct.United Moving Ahead 21 . personnel development and training remains top priority for the company. c) Committees to derive culture Number of committees of top management is established that are driving organizational culture under their functional roles. Hence to keep its staff in tune with the times and as a part of general policy of the pursuit of excellence. At Hinopak quality assurance is not limited just to our products. Hinopak organizes regular training sessions at home and abroad which help Hinopak’s dynamic team of workers. Detail of each committee can be found in Annexure-2 d) Written and verbal guidelines by seniors The original source of an organization’s culture usually reflects the vision or mission of the organization’s founders. They are more important than technology and machinery employed by the company. managers and executives in keeping abreast with new technologies that will shape the future. And in conclusion. implementing and maintaining the whistle blowing mechanism and ensuring the transparency of the Process. At hinopak. Hinopak organizes and conducts regular training programs catering to all levels of employees.

The Core Principles provide the guidelines to enable the Group to achieve this mission. Hino Motors engages in a wide spectrum of CSR activities. climate change. With the ongoing drive toward economic globalization. Hinopak Motors recognizes the increasing prevalence and gravity of such global-scale issues as greenhouse warming. disparities in economic conditions and the depletion of natural resources like crude oil." "Core Principles" and the "CSR Charter. working diligently to promote increased awareness and understanding of the CSR Guidelines throughout the Group worldwide. and other aspects ofculture. And. CORPORATE SOCIAL RESPONSIBILITY (CSR) PRINCIPLES OF MANAGEMENT | Team: Engineers . products. ideas. In accordance with the HINO Credo.Globalization is the process of international integration arising from the interchange of world views. and the continuing growth in HinopakMotors's operating market that now extends beyond Japan and Asia to the rest of the world including newly emerging nations. Taking these key factors into consideration. the CSR Charter articulates the Group's goals and aspirations as it strives to better serve its stakeholders. Hinopak Motors established the "HINO Credo" in July 2007 after reviewing the corporate philosophy it had announced in 1992.United Moving Ahead 22 . The HINO Credo consists of three core components: the "Corporate Mission." The Corporate Mission clearly defines the Group's obligations and responsibilities toward society.

PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 23 . Global Environment and Sustainable Development of Society through responsible behavior. thereby nurturing relationships built on respect and trust.Hino Motors believes that the purpose of CSR activities is "to meet social expectations and ensure sustainable development in concert with society." In every facet of its daily activities. Hino Motors is working steadily to fulfill its responsibilities to all stakeholders. Society. Seeking harmony among People.

Scholarships provided to workers' children Summ er an d Winter Inte rnship Prog ram Energy Saver Distribution in Employees Dealers' Conference CSR Highlights Knocking the Door Project Dona tion of Cargo Tru ck to the Employees' Children 's Mini-Summer Camp Computers provided to com pany's worker Renovation of Mobile School Bus PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 24 .

United Moving Ahead 25 .Scope of CSR Activities and CSR Guidelines PRINCIPLES OF MANAGEMENT | Team: Engineers .

United Moving Ahead 26 .PATTERN OF SHAREHOLDING (As of March. 2013) PRINCIPLES OF MANAGEMENT | Team: Engineers .

United Moving Ahead 27 .ANNEXURE – 1 QUESTIONNAIRE PRINCIPLES OF MANAGEMENT | Team: Engineers .

No. organize. AnnasHussain. Muhammad Umer. Amin Uddin.Project : Principles of Management Respondent’s Name : Mr.1: As a manager how do you plan. SaqibAwan Q. Tariq Haleem Organization : HINOPAK Motors Ltd. lead and control the activities of your team? PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 28 . Department / Function : Production/ Maintenance Designation of Respondent : Manager Date : December 8th. 2013 Group Name : Engineers Name of Group Members : Kamran Uddin.

within allocated resources. If yes.4: Is there any impact of globalization on your organization.  Be realistic  Listening of employees about their problems and feedback related to the decisions Q. The middle management determines the objective and plans.United Moving Ahead 29 . planning begins at the top of the organizational pyramid and filters down. The front line management is involved in operational planning and determines how specific tasks can best be accomplished on time.At Hinopak. Q.No. its long term goals with the resources expected to be available. The top management’s job is to state the organizations mission. how globalization is affecting your organization? PRINCIPLES OF MANAGEMENT | Team: Engineers . the course of action at the departmental level to achieve the desired results.2: In your opinion what Human skills are necessary to lead a team? Please. and is mostly involved in implementation of the policies formulated by the top officials.No.No.3: What are the biggest challenges which managers are facing now a day in your organization?  Interdepartmental communication  Cooperation and coordination between departments  Workplace Spirituality  Workforce Diversity Q. tell us three vital skills in descending order?  Excellent communication skills.

the CSR Charter articulates the Group's goals and aspirations as it strives to better serve its stakeholders. With the ongoing drive toward economic globalization." The Corporate Mission clearly defines the Group's obligations and responsibilities toward society.Hinopak Motors recognizes the increasing prevalence and gravity of such global-scale issues as greenhouse warming. Q. The Core Principles provide the guidelines to enable the Group to achieve this mission. working diligently to promote increased awareness and understanding of the CSR Guidelines throughout the Group worldwide." "Core Principles" and the "CSR Charter.No. Hino Motors established the "HINO Credo" in July 2007 after reviewing the corporate philosophy it had announced in 1992. Hino have an impact of globalization on it. Our focus on “PURPOSE” is guided by    Ambition o The power of dreams Sincerity o The value of integrity Social Awareness o The importance of altruism Our focus on “ATTITUDE” is guided by PRINCIPLES OF MANAGEMENT | Team: Engineers . climate change.5: Do you have defined managerial ethics guideline for the entire organization? Can you please. disparities in economic conditions and the depletion of natural resources like crude oil. In accordance with the HINO Credo. share the document? Code of conduct for entire organization is available and briefly listed below.Yes. The HINO Credo consists of three core components: the "Corporate Mission.United Moving Ahead 30 . Taking these key factors into consideration. and the continuing growth in Hino Motors's operating market that now extends beyond Japan and Asia to the rest of the world. And. Hino Motors engages in a wide spectrum of CSR activities.

In the year 2013. In your opinion is it necessary to have this activity (CSR).   Spirit of challenge o Lead the way to change Spirit of flexibility o Respect diversity Spirit of professionalism o Be customer driven Our focus on “ACTION” is guided by    Speed o Optimize opportunities Initiative o Be proactive Cooperation o Be part of a team Q.United Moving Ahead 31 .No. Hino Motors believes in CSR activities. What role your organization is playing.6: In terms of Corporate Social Responsibility. thereby nurturing relationships built on respect and trust. following is done under CSR:         Donation of Cargo Truck to the Edhi Computers provided to company's worker Renovation of Mobile School Bus Employees' Children's Mini-Summer Camp Knocking the Door Project Dealers' Conference Summer and Winter Internship Program Scholarships provided to workers' children PRINCIPLES OF MANAGEMENT | Team: Engineers . Hino Motors is working steadily to fulfill its responsibilities to all stakeholders. In every facet of its daily activities.

Whistle blowing feedback by using drop box No. Energy Saver Distribution in Employees Q. Hence.No.7: How the organizational culture is derived in your organization.No. Please. Written and verbal guidelines by seniors. Q. However employees can give their suggestions through a proper channel but in most of the cases management uses employees as a tool of implementation. PRINCIPLES OF MANAGEMENT | Team: Engineers .8: How the goals are defined in the organization. Do you follow MBO approach while setting the goals of your subordinate(s) or team? Target setting organization follow traditional approach and management does not involve employees in the process of target setting. What sort of charts do you follow? Can you please.9: As a manager how do you perform Environmental scanning? What steps do you consider in this process?   Listen to everyone Then on the basis of experience and after confirmation implement the applicable suggestion (if any). give us examples of it. MBO approach is followed.United Moving Ahead 32 .No. share the document(s) of it?   Daily schedule of tasks for each machine and team Monthly Maintenance schedule of tasks for each machine Due to ISO documents are not shared. of committees to derive culture Q. Q.10: To visualize the activities of your team or department. Top management set targets and workout strategy and action plans to achieve those targets.No. (Related to your organization)     Orientation plan.

performs.13: How your organization motivates employees other than salary? PRINCIPLES OF MANAGEMENT | Team: Engineers . Please. however. Here are many ways through which coordination can be facilitated among the workers.11: What is the organizational structure of your organization? How the span of control is defined in the organization? In Hinopak the number of subordinates reporting directly to a supervisor is not fixed. However in production department span of control is wide. Q. Centralized approach is followed at Hinopak For the successful achievement of goals this is necessary for all Organization that they must have links of activities at the top of organization with those at the middle and lower levels. various parts of organization may have problems while working effectively together. For organizational structure please refer organogram. without the coordination of middle and lower levels. A supervisor can either have a narrow span of control.No.United Moving Ahead 33 . Similar idea is followed at Hinopak. Depending upon the nature of the job.12: Is your organization centralized or decentralized. Though the approach is centralized.No.No.Q. Hinopak has both formal and non-formal ways. Q. give us examples of it. the individual and the department.

PRINCIPLES OF MANAGEMENT | Team: Engineers . Scholarships provided to workers' children Similar to the activity undertaken in2011-12.No. The scholarships included cash amount for school tuition and course books. explain recruitment and selection procedure of your prestigious organization. convenient and effective. Leadersare able to influence others to perform beyond the actions dedicated by formal authority. provide flow chart). At Hinopak recruitment is done in both ways that is internally and externally but in either situation the process is simple. Managers are appointed to their position. Q.United Moving Ahead 34 . The selection of the workers who were given the computers was done through a lucky draw and the management hopes to continue this activity in future. Hinopak provided computers to 6 workers. Hinopak's MD/CEO presented the children with appreciation letters for their academic performance. (If possible please. Parents were also invited at the ceremony. Hinopak gave merit based scholarships to its 73 workers' children this year also.No. Their ability to influence is based on the formal authority inherent in that position. Leaders should have charismatic or inspirational personality. Q.15: Please.14: In your opinion what is the difference between a leader and a manager? A manager can be a Leader but leader cannot be a Manager.  Computers provided to company's workers Marking another milestone for ideal labor-management relationship.

provide the brief description of test(s) and interviews? For Trainee: Test and Interview For executive/management: First interviews conducted by concerned department and then communicated to HR for further interviewing and necessary actions PRINCIPLES OF MANAGEMENT | Team: Engineers .No. if the person is there he is interviewed and if suitable is transferred or promoted to the new post. In most of the cases this process is considered as formality.No.United Moving Ahead 35 .16: What type of Recruitment Sources do you use while recruiting manpower for your organization?    Talent Hunt for trainees Newspaper Internet Q. Recently department experimented a new method of attracting capable applicant and instead of going to media it sends a letter to various institute that are providing training and ask them to mention jobs on their notice board. Q.17: What type of selection (interviews) and testing your organization follows while finalizing a potential candidate? Please. External Recruitment If there is no one found fit for the particular post then the Personnel department tries to fill the position externally and for this purpose department first scrutinize previously received application and call applicants for the selection process otherwise the department releases an advertisement in the national press.Internal Recruitment If a job is created or vacated the personnel department first tries to find a suitable person within the organization.

Hinopak has setup a technical training program in which company workers are imparted comprehensive training in relevant trade and skills.18: How is your Training and Development section contributing towards your organization? An organization is only as good as the people who work in it. Executive level personnel also participate in course at professional institutions to broaden their outlook and introduce innovative methods of thinking and approach.Q. Hinopak has setup a technical training program in which company workers are imparted comprehensive training in relevant trade and skills. Q. Hinopak organizes and conducts regular training programs catering to all levels of employees. This program has been accredited and registered with Sindh Board of Technical Education (SBTE) and the workers who complete and pass this course receive certificates issued by the Board.No. PRINCIPLES OF MANAGEMENT | Team: Engineers .No. Therefore by opening new avenues of technical and managerial development and improving existing skills. This program has been accredited and registered with Sindh Board of Technical Education and the workers who complete and pass this course receive certificates issued by the Board. They are more important than technology and machinery employed by the company.United Moving Ahead 36 . Hence to keep its staff in tune with the times and as a part of general policy of the pursuit of excellence. Hinopak has guaranteed its continued growth in the 21st century.19: What sorts of training & development opportunities are available for your employees? Micro and Macro both training and development opportunities are available. Executive level personnel also participate in course at professional institutions to broaden their outlook and introduce innovative methods of thinking and approach.

United Moving Ahead 37 . And if possible can you share the format of it. Yes. Hinopak have standard JDs for employees but cannot be shared due to control.Q. ANNEXURE – 2 HINOPAK COMMITTEES PRINCIPLES OF MANAGEMENT | Team: Engineers .20: Do you have standard job descriptions for your employees.No.

United Moving Ahead 38 .Board Committees PRINCIPLES OF MANAGEMENT | Team: Engineers .

United Moving Ahead 39 .Functional Committees PRINCIPLES OF MANAGEMENT | Team: Engineers .

PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 40 .

PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 41 .

PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 42 .

END OF REPORT PRINCIPLES OF MANAGEMENT | Team: Engineers .United Moving Ahead 43 .