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Terminal Space Requirements:

Space is needed for each of the following functions ...

- service functions
- ticket sales

rest rooms
baggage check/claim
flight info.
mail/light cargo
corridors, elevators, escalators, etc.
passenger convenience
newsstand/gift shops
rest rooms
car rental
air carrier operations
communications center
ground and air crew ready rooms
operations rooms
airport operations/maintenance (may be in separate buildings)
air traffic control

ground traffic control

airport administration
fire protection

What is happening?
Auckland Airport is making changes to the domestic terminal to ensure its working as best as it can to meet the
needs of our growing number of domestic travellers.
The upgrade started in January 2013 and kicked off a long-term programme, scheduled to finish in June 2014, which
is all about making journeys better.
Stage One of the domestic terminal upgrade was completed in March 2013 and saw a host of improvements made to
the forecourt area of the teminal. For more details of these improvements, please scroll down.


In stage two the improvements will largely be focussed on the interior of the
domestic terminal. The changes will ease growth pressures on the domestic
terminal building and mean faster and more efficient travel journeys for
The upgrade will provide passengers with improved gate access, larger gate
lounges, baggage collection and toilets; as well as faster security screening, a
new regional lounge and two new air-bridges.
The upgrade will improve the domestic terminals ability to cater for the
increasing number of larger aircraft and will reduce the congestion currently
experienced in several parts of the terminal. It will also ensure that we can
efficiently and effectively process passengers while a long term solution is
worked on for the domestic terminal.
We will be working hard to ensure that while the upgrade is being undertaken
there is minimal disruption to the travelling public.
Stage two improvements will include:

Regional area

Extended and expanded regional gate lounge area

Relocated Koru valet area

Realigned baggage reclaim belt and improved and quicker bag delivery

o All toilets throughout the terminal will be improved from small additions to complete refurbishment and expansion
in some areas as required

Air New Zealand baggage reclaim

o Baggage belt extended
o Area significantly expanded to provide additional passenger waiting space

Aviation Security
o Area expanded to provide more space
o Realignment of security screening machines
o Revised passenger queuing and increased pedestrian access between security screening and retail area

Jetstar baggage reclaim

o New baggage belt with better access and faster drop off

New gate Lounge

o A new gate lounge will join existing lounges 29 and 30 to Jetstar lounges 20 and 21 and will be accessed with a
new escalator from ground floor
o New arrivals door at Jetstar end for first floor gates, providing an additional arrivals / exit option for passengers
o Expanded walkway to lounge outside Koru Club.
o Additional gates served by air bridges which all have facilities for ground boarding through rear doors

Western Annex corridor to gate lounges

o Increased space in security screening area
o New escalator to the new gate lounge area
o Rebuilt corridor under new gate lounge above

o All planes are moved south to create more space for ground servicing
o Access roads improved
o New apron lighting
o Improved baggage drop off arrangements

o Additional retail outlets at regional end
o Additional retail outlets first floor airside


In stage one we are:

Creating a dedicated transport hub for taxi and shuttle pick up at the Western forecourt (currently Jetstar)

Directing commercial and public vehicles to separate forecourts, each accessed via one-way networks

Changing the traffic flow from George Bolt Memorial Drive to both forecourts

Traffic to the Eastern forecourt (currently Air New Zealand) can only enter via George Bolt Memorial Drive

Traffic to the Western forecourt must go via Cyril Kay Road

Relocating public drop-off to the outer lane of the Eastern forecourt

Installing covered canopies in the public drop-off area

Due to changes occurring at the terminal, we recommend you build extra time into your journey to avoid travel

We will keep this page updated as the project progresses.

If you have any questions, please email Domestic Terminal Building
For a more detailed map, click on the map below.