INTRODUCTION

Service Pack 1 for Windows Vista is an important update for Windows Vista. Windows
Vista Service Pack 1 (SP1) contains many security, reliability, and feature updates for
Windows Vista. A program may experience a loss of functionality after you install
Windows Vista SP1. However, most programs will continue to work as expected after
you install Windows Vista SP1.

This article lists programs that have been reported to experience a loss of functionality
when they are installed on a Windows Vista SP1-based computer.

Notes
This article should not be considered a comprehensive list of programs that experience loss of
•
functionality when they run on a Windows Vista SP1-based computer.
If you are using a program that appears in this article, you may have to contact the software
•
vendor for more information.

MORE INFORMATION
The following tables contain programs that are known to experience a loss of
functionality when they are run on a Windows Vista SP1-based computer.

If an application that is not mentioned in this article has a change in functionality after
you install Windows Vista SP1, perform the following actions:
Restart the computer at least one time after you notice that the program is not working
•
correctly. This may let services or pending functions finish to correct the problem.
Contact the software vendor. For example, visit the support area of the software vendor Web
• site. You may be able to find an application update that mentions Windows Vista SP1 or a
newer version of the program that was released after Windows Vista SP1.
Report the problem to the software vendor. You may be able to use a contact link on the
• software vendor Web page to report the problem and to request an updated version of the
application.

Programs that are blocked from starting after you install Windows
Vista SP1
The programs in the following table have known compatibility problems with Windows
Vista SP1. For reliability reasons, Microsoft blocks these programs from starting after
you install Windows Vista SP1.
Note These programs are blocked from starting with the approval of the third-party
software vendor.
P Soft
rog war
Progra More
ram e Web site for more information or for update software
m name information
vers ven
ion dor
BitDefe
B http://kb.bitdefender.com/KB400-en--What-to-do-if- A supported
nder AV
itDe BitDefender-10-cannot-be-installed-on-Vista-SP1.html version (2008 or
or 10
fend (http://kb.bitdefender.com/KB400-en--What-to-do-if- a later version)
Internet
er BitDefender-10-cannot-be-installed-on-Vista-SP1.html) is now available.
Security
Current
Fuji
Fujitsu information
2.1. tsu
Shock http://www.fujitsu.com/ (http://www.fujitsu.com/) about this issue
0.0 Lim
Sensor is posted on the
ited
vendor Web site.
http://support.fujitsu-
Fuji siemens.com/Download/ShowDescription.asp?SoftwareGUI Use the provided
Fujitsu tsu- D=2D772D7D-E9F8-41BE-A5AB- Web link to
2.1.
Shock Sie CEF1CCD67021%20target=_blank (http://support.fujitsu- install Shock
0.0
Sensor men siemens.com/Download/ShowDescription.asp?SoftwareGUI Sensor version
s D=2D772D7D-E9F8-41BE-A5AB- 2.0L20.
CEF1CCD67021%20target=_blank)
Jiangmi
Jian A supported
n KV http://dl.jiangmin.com/download/kv2008.htm
10 gmi version is now
Antiviru (http://dl.jiangmin.com/download/kv2008.htm)
n available.
s
Jiangmi
Jian A supported
n KV 2 http://dl.jiangmin.com/download/kv2008.htm
gmi version is now
Antiviru 008 (http://dl.jiangmin.com/download/kv2008.htm)
n available.
s
A supported
Zone Z http://www.zonealarm.com/store/content/catalog/products/vi
version
Alarm 7.1. one sta.jsp?dc=12bms&ctry=US&lang=en
(7.1.218.0 or a
Security 078 Alar (http://www.zonealarm.com/store/content/catalog/products/v
later version) is
Suite m ista.jsp?dc=12bms&ctry=US&lang=en)
now available

Programs that do not run after you install Windows Vista SP1
The programs in the following table do not run after you install Windows Vista SP1.
The following table may include either a suggestion for how to resolve the issue or a Web
site where you may find a solution for the issue. If a solution currently does not exist,
contact the software vendor. Or, visit the software vendor Web site for a recommended
solution.
P Soft
Prog
rogr war
ram More
am e Web site for more information or for update software
nam information
vers ven
e
ion dor
Iron
A supported
Spee Iron
5.0. http://www.ironspeed.com/products/VistaSP1.aspx version (5.0.2 or
d Spe
1 (http://www.ironspeed.com/products/VistaSP1.aspx) a later version) is
Desi ed
now available.
gner
A supported
Xheo version (3.1
X http://www.xheo.com/myaccount
Lice 3.1 R17024 or a later
heo (http://www.xheo.com/myaccount)
nsing version) is now
available.
http://www.freeallegiance.org/FAW/index.php/How_do_I_fix_
Current
error:_%27Application_failed_to_initialize_properly._Error_0x
Free Alle information
c000007b%27
Alleg 2.1 gian about this issue
(http://www.freeallegiance.org/FAW/index.php/How_do_I_fix_
iance ce is posted on the
error:_%27Application_failed_to_initialize_properly._Error_0x
vendor Web site
c000007b%27)

Programs that have a loss of functionality after you install Windows

Vista SP1
The programs in the following table have a major or minor loss of functionality after you
install Windows Vista SP1. We recommend that you contact the software vendor. Or, visit
the software vendor Web site for a recommended solution or program update.
P Soft
Progr rogr war
Web site for more information or for More
am am e Issue or symptom
update software information
name vers ven
ion dor
Rising 2 Risi Rising Personal http://www.rising.com.cn A supported
Person 007 ng Firewall disconnect (http://www.rising.com.cn) version (2008
al functionality does version) is now
Firew not work in
available.
all Windows Vista SP1
http://www.novell.com/support/search.d
o?cmd=displayKC&docType=kc&
amp;externalId=3044144&sliceId=
Current
SAL_Public&dialogID=57746435
Novell N ZCM 10.0.x is not information
10.0 &stateId=0%200%2057750930
ZCM ovel supported in about this issue is
1 (http://www.novell.com/support/search.
Agent l Windows Vista SP1 posted on the
do?cmd=displayKC&docType=kc&exte
vendor Web site.
rnalId=3044144&sliceId=SAL_Public&
dialogID=57746435&stateId=0%200%2
057750930)
For information about how to contact a software vendor, click the appropriate article
number in the following list to view the article in the Microsoft Knowledge Base:
65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact
information, A-K

60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact

information, L-P

60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact

information, Q-ZMicrosoft provides third-party contact information to help you find
technical support. This contact information may change without notice. Microsoft does
not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that
are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about
the performance or reliability of these products.
APPLIES TO

• Windows Vista Service Pack 1

• Windows Vista Ultimate
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Starter
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Business 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Home Basic 64-bit Edition

Keywords:

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