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Office of the Chief Counsel


New England Region

12 New England Executive Park


Burlington, MA 01803

December 30, 2014


CERTIFIED MAILRETURN RECEIPT REQUESTED & FIRST CLASS MAIL
President
United Airlines, Inc.
233 South Wacker Drive, 11th Floor
Chicago, Illinois 60606
Re: FAA Case Numbers 2013NE700104, 2013GL700253, 2013NM720057, and
2013WP700133
NOTICE OF PROPOSED CIVIL PENALTY
FAA CASE # 2013NE700104
Based on a report of investigation, it appears that:
1. Beginning on February 28, 2013, the FAA conducted an inspection of United
Airlines, Inc. (hereinafter United) at Logan International Airport in Boston,
Massachusetts.
2. The inspection revealed that United accepted shipments of hazardous materials for
transportation by air and transported shipments of hazardous materials by air, as set
forth below, without complying with the Hazardous Materials Regulations (HMR)
(Title 49 of the Code of Federal Regulations).
Failure to Provide PIC Accurate Information for United Flight #242:
3. The FAA inspected the Final Dangerous Goods Summary, which was the written
information provided to the pilot-in-command before departure of United flight
#242, operating from San Francisco International Airport to Logan International
Airport on February 28, 2013.
4. The Final Dangerous Goods Summary incorrectly indicated the quantities of the
following two (2) shipments of hazardous materials that were transported by air on
United flight #242:
a. Air Waybill #000 SFO 2677 6293, UN3091, Lithium metal batteries
contained in equipment, hazard class 9, packing group II, 1 Plastic Box x
0.01-kg. The quantity was incorrectly stated as 1-LB on the information
provided to the pilot-in-command.

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b. Air Waybill #000 SFO 2677 6385, UN2079, Diethlenetriamine, hazard class
8, packing group II, 1 Fiberboard Box x 0.10-L. The quantity was incorrectly
stated as 1-LB on the information provided to the pilot-in-command.
5. Based on the above, United transported a hazardous material in commerce when the
hazardous material was not transported in accordance with applicable requirements
of the HMR (49 C.F.R. parts 171, et seq.).
6. Based on the above, United carried hazardous material onboard an aircraft and failed
to provide the pilot-in-command with accurate written information before departure
of the aircraft, specifying the net quantity or gross weight, as applicable, for each
package.
FAA Record Review of Notification to Pilot-In-Command (NPIC) for United Flights:
7. As part of the above-referenced FAA inspection of United, the FAA reviewed ninety
(90) days of electronic NPIC documents for United flights and discovered the
following:
a. Date: 1/2/2013, flight #840, Melbourne International Airport (MEL)
Sydney Airport, Australia (SYD) Los Angeles International Airport (LAX),
AWB: 016MEL36220844. The shipment was declared as, UN3363,
Dangerous Goods in Apparatus, 9, 1 fiberboard x gross weight totals 2-kg.
The net weight of the hazardous material was not annotated on the Shippers
Declaration for Dangerous Goods.
Based on the above, United accepted a hazardous material for
transportation aboard an aircraft and failed to ensure the hazardous
material was described and certified on a shipping paper in
accordance with the HMR.
b. Date: 1/4/2013, flight #917, Frankfurt Airport (FRA) Washington Dulles
International Airport (IAD), AWB: 016FRA35742523. The shipment was
declared as UN3363, Dangerous goods in apparatus, 9, 2 fiberboard boxes x
0.40-L and 2 fiberboard boxes x 0.48-L. The NPIC incorrectly indicated the
shipment consisted of UN3363, Dangerous goods in apparatus, 9, 4
fiberboard boxes x 4-lb net. The net quantity of the hazmat shipped is as
follows: 2 packages x .4-L or .88-lb and 2 packages x .48-L or 1.1-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
c. Date: 1/4/2013, flight #908, OHare International Airport (ORD) Amsterdam Airport Schiphol (AMS), AWB: 016ORD10687902. The
Shippers Declaration for Dangerous Goods described the shipment as,

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UN1409, Metal Hydrides, Water Reactive, N.O.S. (Barium hydride), 4.3,
II. The NPIC incorrectly described the packing group of the shipment as
III.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
additional description requirements provided in 172.202 including
the packing group, in Roman numerals, as designated for the
hazardous material in Column (5) of the 172.101 table.
d. Date: 1/5/2013, flight #0828, GUM Narita International Airport (NRT),
AWB: 016GUM73303366. The shipment was declared as, UN3166,
Engine, Internal combustion, flammable liquid powered on the Shippers
Declaration for Dangerous Goods. The NPIC incorrectly described the
proper shipping name as DHL.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
proper shipping name of the material, as specified in 172.101 of the
HMR.
e. Date: 1/6/2013, flight #0869, ORD San Francisco International Airport
(SFO) Hong Kong International Airport (HKG), AWB: 016ORD10446435.
The shipment was declared as 25 packages, each containing 1-L of UN2735,
Amines, liquid, corrosive, n.o.s., (contains Alphalic Amines), 8, III and 4.62
kg G of UN3082, Environmentally hazardous substance, n.o.s., 9, III. The
NPIC incorrectly stated that each of the 25 packages contained 50-lb net
(22.68 kg) of UN2735, Amines, liquid, corrosive, n.o.s. (contains Alphalic
Amines, 8, III) and 275-lb gross weight each of UN3082, Environmentally
hazardous substance, liquid, nos, 9, III. The net quantity of the Amines,
liquid, corrosive, n.o.s., (contains Alphalic Amines) in each package was 1-L
or 2.2-lb. The gross weight of each package that contained UN3082,
Environmentally hazardous substance, liquid, nos, 9, III was 4.62 kg or
10.16-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
f. Date: 1/9/2013, flight #0201, HNL GUM, AWB: 016HNL70527984. The
Shippers Declaration for Dangerous Goods indicated the shipment contained
2 packages, 3-L each, of UN1219, Isopropanol, 3, II. The NPIC incorrectly
stated the shipment consisted of 2 packages, 13-lb (ie 5.9-kg) each, of
UN1219, Isopropanol, 3, II. The net quantity per package was 3-L or 6.6-lb.

Based on the above, United carried hazardous material onboard an


aircraft and failed to provide the pilot-in-command with written
information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
g. Date: 1/9/2013, flight #0916, IAD FRA, AWB: 016IAD10632204. The
shipment was declared as:
UN3316, Chemical kit, 9, II, 1 box x 0.380-kg;
UN3316, Chemical kit, 9, II, 1 box x 0.228-kg;
UN3316, Chemical kit, 9, II, 1 box x 0 .456-kg;
UN3316, Chemical kit, 9, II, 1 box x 0.15-kg;
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 3
fiberboard boxes x 1-L; and
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 1
fiberboard box x 0.2-L, overpack used.
The NPIC incorrectly indicated the shipment consisted of 1 package at 3-lb
net of UN3316, Chemical kit, 9, II, and 1 package x 7-lb net of UN1760,
Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, overpack
used. The NPIC failed to indicate there were 4 packages of UN3316,
Chemical kits and 4 packages of UN1760, Corrosive liquid, n.o.s.,
(Guanidlnethlocyanate phenol). The net weight of the chemical kits are .38kg or .84-lb; .228-kg or .5-lb; .456-kg or 1-lb, and .15-kg or .33-lb.
Therefore, the net quantities of the corrosive liquid shipped are 1-L or 2.2-lb.
and .2-L or .44-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
h. Date: 1/9/2013, flight #200, GUM HNL, AWB: 016YAP71313664. The
shipment was declared as UN2814, Infectious substance, affecting humans
(mycobacterium tuberculosis), 6.2, two fiberboard boxes x 35-ml each,
overpack used. The NPIC incorrectly listed mycobacterium tuberculosis
as the PSN and incorrectly indicated the net weight of the shipment as 17-lb
per package. The net quantity per package was 35-ml or .77-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate

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written information before departure of the aircraft, specifying the
proper shipping name of the material, as specified in 172.101 of the
HMR.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
i. Date: 1/11/2013, flight #0895, ORD-HKG, AWB: 016ORD54658590. The
shipment was declared as UN2735, Amines, liquid, corrosive, n.o.s.
(aliphatic amines), 8, III, 6 fiberboard boxes x 2.72-L each. The NPIC
incorrectly indicated the shipment consisted of 6 boxes at 36-lb each of
UN2735, Amines, liquid, corrosive, n.o.s. (aliphatic amines), 8, III. The net
quantity per package was 2.72-L or 6-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
j. Date: 1/11/2013, flight #718, Benito Juarez International Airport (MEX)
SFO, AWB: 016MEX26760182. The NPIC incorrectly indicated the
shipment consisted of UN1072, Oxygen, compressed, 2.2/5.1, 1 package x
44-lb gross weight. The net quantity should have been entered on the NPIC,
not the gross weight.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
k. Date: 1/12/2013, flight # 0803, IAD-NRT, AWB: 016IAD10632344. The
shipment was declared as UN3316, Chemical kit, 9, II, 1 box x 0.509-kg and
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 1
fiberboard box x 0.25-L, 6 fiberboard boxes x 0.4-L, and 2 fiberboard boxes
x 1.0-L, overpack used. The NPIC incorrectly indicated the Chemical kit was
1.3-lb net and the Corrosive liquid, n.o.s. consisted of 1 package x 11-lb net.
The net quantity of the Chemical kit was 1.12-lb. There were 9 packages of
Corrosive liquid, n.o.s. The net quantity of each Corrosive liquid, n.o.s.
shipment was as follows: 1 package x .25-L or .55-lb, 6 packages x .4-L or
.88-lb, 2 packages x 1-L or 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.

Based on the above, United carried hazardous material onboard an


aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
l. Date: 1/12/2013, flight #972, ORD-BRU, AWB: 016ORD54377551. The
shipment was declared as UN3363, Dangerous goods in apparatus, 9, 2
fiberboard boxes x 0.72-kg overpack used. The NPIC indicated the shipment
consisted of 2 boxes at 8-lb each of UN3363, Dangerous goods in apparatus,
9, overpack used. The net quantity of each package was 0.72-kg or 1.58-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
m. Date: 1/13/2013, flight #972, ORD- Brussels Airport (BRU), AWB:
016ORD54376932. The shipment was declared as UN3363, Dangerous
goods in apparatus, 9, 4 fiberboard boxes x 1-kg, overpack used. The NPIC
incorrectly indicated the shipment consisted of 1-box at 9-lb net of UN3363,
Dangerous goods in apparatus, 9, with an overpack. The net quantity of each
package was 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
n. Date: 1/16/2013, flight #0987, Denver International Airport (DEN) ORD,
and flight #942, ORD Charles De Gaulle (CDG), AWB:
016DEN10416711. The shipment was declared as UN1805, Phosphoric acid,
solution, 8, III, 8 fiberboard boxes x 1.0-L. The NPIC incorrectly indicated
the shipment consisted of 8 packages x 18-lb net of UN1805, Phosphoric
acid, solution, 8, III. The net quantity per package is 1-L or 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.

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o. Date: 1/17/2013, flight #0803, IAD-NRT, AWB: 016IAD10632694. The
Shippers Declaration for Dangerous Goods indicated the shipment consisted
of:
UN1760, Corrosive liquids. n.o.s. (Guanidlnethlocyanale-phenol) 8, II, 1
fiberboard box x 0.200-L;
UN1760, Corrosive liquids. n.o.s. (Guanidlnethlocyanale-phenol), 2
fiberboard box x 0.800-L;
UN1760, Corrosive liquids. n.o.s. (Guanidlnethlocyanale-phenol), 8
fiberboard boxes x 0.400-L;
UN3316, Chemical kit, 9, II, 1 fiberboard box x 0.206-kg; and
UN3316, Chemical kit, 9, II, 1 fiberboard box x 0.112-kg.
The NPIC incorrectly indicated the shipment consisted of 1 package x 9-lb
net of UN1760, Corrosive liquid, n.o.s., and 1 package at 2-lb net of
UN3316, Chemical kit, 9. The NPIC failed to state the correct number of
packages of UN1760 Corrosive liquid, n.o.s., or UN3316, Chemical kit. The
NPIC failed to indicate the packing group of UN3316, Chemical kits, or the
correct net quantities of UN3316, Chemical kit. The net quantities for the
shipments of UN3316, Chemical kit are: .206 kg or .45- lb, and .112-kg or
.25-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
additional description requirements provided in 172.202 including
the packing group, in Roman numerals, as designated for the
hazardous material in Column (5) of the 172.101 table.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
p. Date: 1/19/2013, flight #0803, IAD NRT, AWB: 016IAD10632790. The
shipment was declared as:
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 2
fiberboard boxes x 1-L, overpack used;
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 12
fiberboard boxes x 0.4-L;

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UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 1
fiberboard box x 0.3-L;
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 1
fiberboard box x 1.0 L;
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 1
fiberboard box x 0.8-L, overpack used; and
UN3316, Chemical kit, 9, II, 1 fiberboard box x .073-kg, 1 fiberboard box x
.0352-kg.
The NPIC failed to indicate the correct number of packages (17) for the
shipments of UN1760 Corrosive liquid, n.o.s., the correct number of
packages (2) of UN3316, Chemical kits, or the assigned packing group for
the UN3316, Chemical kits. The NPIC also failed to indicate the correct net
quantity per package for the hazardous materials. The net quantities for the
shipments of UN3316 Chemical kits were 0.023 kg or 0.05-lb and 0.0352
or 0.08- lb. The net quantities per package for the shipments of UN1760
Corrosive liquid were 1- L or 2.2-lb, 0.4-L or 0.88-lb, 0.3-L or 2.2-lb, 0.8-L
or 1.76-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
additional description requirements provided in 172.202 including
the packing group, in Roman numerals, as designated for the
hazardous material in Column (5) of the 172.101 table.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
q. Date: 1/23/2013, flight #0922, IAD London Heathrow International Airport
(LHR), AWB: 016DEN10416755. The shipment was declared as UN1805,
Phosphoric acid, solution, 8, III, 41 fiberboard boxes x 1.0-L. The NPIC
incorrectly indicated the shipment consisted of 20 boxes x 44-lb net each of
UN1805, Phosphoric acid, solution, 8, III and 21 boxes x 47-lb net each of
UN1805, Phosphoric acid, solution, 8, III. The net quantity per package of
the shipment of UN1805, Phosphoric acid, solution was 1-L or 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with written

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information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
r. Date: 1/25/2013, flight #0944, ORD FRA, AWB: 016DEN10416770. The
shipment was declared as UN1805, Phosphoric acid, solution, 8, III, 8
fiberboard boxes x 1.0- L. The NPIC incorrectly indicated the shipment
consisted of 8 boxes x 16-lb gross weight each of UN1805, Phosphoric acid,
solution, 8, III. The net quantity per package was 1.0-L / 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
s. Date: 1/25/2013, flight #0432, DEN ORD and flight #0942, ORD CDG,
AWB: 016DEN10416792. The shipment was declared as UN1805,
Phosphoric acid, solution, 8, III, 13 fiberboard boxes x 1.0-L. The NPIC
incorrectly indicated the shipment consisted of 13 boxes x 26-lb net each of
UN1805, Phosphoric acid, solution, 8, III. The net quantity per package was
1.0-L / 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
t. Date: 1/25/2013, flight #0967, Leonardo da Vinci-Fiumicino Airport (FCO)
IAD, AWB: 016FCO28646030. The shipment was declared as UN3089,
Metal powder, flammable n.o.s., 4.1, II. The NPIC failed to indicate the
packing group of the hazardous material.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
additional description requirements provided in 172.202 including
the packing group, in Roman numerals, as designated for the
hazardous material in Column (5) of the 172.101 table.
u. Date: 1/25/13, flight #870, SYD SFO. AWB: 016SYD36251666.
Description: The NPIC indicated the shipment consisted of UN3363,
Dangerous goods in apparatus, 9, 1 package x 28-lb gross weight. The gross
weight, not the net quantity, is entered on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with written
information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.

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v. Date: 1/26/2013, flight #549, Cleveland Hopkins International Airport (CLE)


IAH, AWB: 000CLE71504160. The NPIC indicated the shipment consisted
of UN3363, Dangerous goods in machinery, 9, 1 package x 52-lb gross
weight. The gross weight, not the net quantity, is entered on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
w. Date: 1/29/2013, flight #432, DEN ORD and flight #940, ORD CDG,
AWB: 016DEN10416814. The shipment was declared, in part, as UN1805,
Phosphoric acid, solution, 8, III, 9 fiberboard boxes x 1.0-L. The NPIC
indicated the shipment consisted of 9 boxes x 20-lb net each of UN1805,
Phosphoric acid, solution, 8, III. The net quantity weight per package was
1.0-L / 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
x. Date: 1/29/2013, flight #916, IAD FRA, AWB: 016IAD10633302. The
shipment was declared as:
UN1824, Sodium hydroxide solution, 8, II, 24 fiberboard boxes x 0.954-L;
UN1824, Sodium hydroxide solution, 8, II, 1 fiberboard box x 0.795-L; and
UN1824, Sodium hydroxide solution, 8, II, 2 fiberboard boxes x 0.318-L
with an overpack.
The NPIC incorrectly indicated the shipment consisted of 27 packages x 54lb net each of UN1824, Sodium hydroxide solution, 8, II. The net quantity
of the shipments was as follows: 24 packages x 0.954-L or 2.1-lb; 1 package
x 0.795-L or 1.75-lb., and 2 packages x 0.318-L or 0.7-lb.
i. Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
y. Date: 1/31/13 and 2/5/13, flight #846, Ministro Pistarini Airport (EZE)
Newark International Airport (EWR), and flight #982, IAD Kuwait
International Airport (KWI), AWB: 016EZE65713432, 016EZE65713443,
and 016EZE65713454.The shipments were declared as UN3166, Vehicle,
flammable liquid powered. The NPICs for the shipments incorrectly
indicated the proper shipping name as One Motorcycle.

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Based on the above, United carried hazardous material onboard an


aircraft and failed to provide the pilot-in-command with written
information before departure of the aircraft, specifying the proper
shipping name, hazard class and identification number of the material,
as specified in 172.101 of the HMR.
z.

Date: 2/2/13, flight # 0377, SFO ORD, AWB: 000SFO26767355. The


shipment was declared as UN1814, Potassium hydroxide solution, 8, II, 5
boxes x 0.95-L. The NPIC incorrectly indicated the shipment consisted of
UN1814, Potassium hydroxide solution, 8, II, 5 boxes x 10-lb-net. The net
quantity per package was 0.95-L or 2.09-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.

aa. Date: 2/2/13, flight #201, HNL GUM, AWB: 016HNL70601495. The
shipment was declared as UN1791, Hypochlorite solution, 8, III, 2 fiberboard
boxes x 4.0-L. The NPIC incorrectly indicated the shipment consisted of 2
packages at 18-lb net each of UN1791, Hypochlorite solution, 8, III. The net
quantity of each package was 4-L or 8.8-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with written
information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
bb. Date: 2/3/13, flight #803, IAD NRT, AWB: 016IAD10633486. The
shipment was declared as:
UN3316, Chemical kit, 9, II, 1 fiberboard box x 0.322-kg;
UN3316, Chemical kit, 9, II, 1 fiberboard box x 3.170-kg;
UN3316, Chemical kit, 9, II, 1 fiberboard box x 1.166-kg, overpack used;
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 10
fiberboard boxes x 0.4-L; and
UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II, 2
fiberboard boxes x 1-L, and 1 fiberboard box 0.6-L.
The NPIC incorrectly indicated the shipment consisted of 1 package at 3-lb
net of UN3316, Chemical kit, 9, II and 1 package x 15-lb net of UN1760,
Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II. The NPIC
fails to indicate the correct number of packages of UN3316, Chemical kits (3)
and the correct number of packages of UN1760, Corrosive liquid (13). In
addition, the net weight(s) of the packages of Chemical kits are 0.322-kg or
0.71-lb, 3.17-kg or 7-lb, and 1.166-kg or 2.57-lb. The net quantities of the

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packages of UN1760, Corrosive liquid, n.o.s., (Guanidlnethlocyanate
phenol) are 0.4-L or 0.88-lb., 1-L or 2.2-lb, and .6-L or 1.32-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with written
information before departure of the aircraft, specifying the total
number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
cc. Date: 2/5/13, flight #0932, IAD FRA, AWB: 016IAD10633696. The
shipment was declared as:
UN1824, Sodium hydroxide solution, 8, II, 3 fiberboard boxes x 0.795-L; and
UN1824, Sodium hydroxide solution, 8, II, 20 fiberboard boxes x 0.954-L.
The NPIC incorrectly indicated the shipment consisted of UN1824, Sodium
hydroxide solution, 8, II, 23 packages x 22-lb net each. The NPIC does not
indicate the correct net quantity per package. The net quantities per package
were 0.795-L or 1.75-lb and 0 .954-L or 2.1-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
dd. Date: 2/9/13, flight #0581, DEN IAD, AWB: 016DEN10416906. The
shipment was declared as:
UN1805, Phosphoric acid, solution, 8, III, 5 fiberboard boxes x 1-L; and
UN1805, Phosphoric acid, solution, 8, III, 1 fiberboard box x 0.6-L.
The NPIC incorrectly indicated the shipment consisted of UN1805,
Phosphoric acid, solution, 8, III, 21 packages x 39-lb gross weight. The net
quantities for the shipments are as follows: 5 packages x 1-L or 2.2-lb and 1
package x .6-L or 1.32-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate

13
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
ee. Date: 2/12/2013, flight #861, IAD GRO, AWB: 016IAD10634105. The
shipment was declared, in part, as UN1824, Sodium hydroxide solution, 8, II,
5 fiberboard boxes x 0.954-L and 1 fiberboard box x 0.589-L. The NPIC
incorrectly indicated the shipment consisted of 6 packages x 12-lb net. The
net weight is 5 packages x 0.954-L or 2.1-lb and 1 x 0.589-L or 1.3-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
ff. Date: 2/12/2013, flight #924, IAD LHR, AWB: 016IAD0834025.The
shipment was declared as UN0044, Primers, Cap type, 1.4S, 5 fiberboard
boxes x 1.71-kg (.488 kg NEQ), Overpack used x 2. The NPIC incorrectly
indicated the shipment consisted of 2 boxes x 38-lb net of UN0044, Primers,
Cap type, 1.4S overpack used. The NPIC should have stated there were 10
packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
gg. Date: 2/16/2013, flight#803, IAD NRT, AWB: 016IAD10634396. The
shipment was declared as:
UN3316, Chemical kit, 9, II, 1 fiberboard box x 0.002 kg;
UN3316, Chemical kit, 9, II, 1 fiberboard box x 0.148 kg, overpack used; and
14 packages of UN1790, Corrosive liquid, n.o.s., (Guanidlnethlocyanate
phenol), 8, II.
The NPIC incorrectly indicated the shipment consisted of 1 package x 2-lb
net of UN3316, Chemical kit, 9, II and 1 package x 15-lb-net of UN1790,
Corrosive liquid, n.o.s., (Guanidlnethlocyanate phenol), 8, II.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
hh. Date: 2/13/13, flight #382, ORD IAD, and flight #0861, IAD GRU,
AWB: 016ORD10800370. The shipment was declared as UN1247, Methyl
methacrylate monomer, stabilized, 3, II, 8 fiberboard boxes x 1-L. The NPIC

14
incorrectly indicated the net weight per shipment as 18-lb (8.18-kg). The net
quantity per package was 1-L or 2.2-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
ii. Date: 2/19/13, flight #483, SFO ORD, AWB: 000SFO26772432. The
shipment was declared, in part, as UN1814, Potassium hydroxide solution, 8,
II, 2 fiberboard boxes x 0.95-L. The NPIC incorrectly indicated the
shipment consisted of UN1814, Potassium hydroxide solution, 8, II, 1
package x 4-lb net.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
jj. Date: 2/19/2013, flight #861, IAD GRU, AWB: 016IAD10634540. The
shipment was declared as UN1824, Sodium hydroxide solution, 8, II, 22
boxes x 0.954-L and 1 box x 0.583-L. The NPIC incorrectly indicated the
shipment consisted of UN1824, Sodium hydroxide solution, 8, II, 23 boxes x
49-lb net. The net quantities in the shipments were 0.954-L or 2.1-lb. and
0.583-L or 1.28-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
kk. Date: 2/19/2013, flight #932, IAD FRA, AWB: 016IAD10634562. The
shipment was declared as UN1824, Sodium hydroxide solution, 8, II, 20
boxes x 0.954-L and 1 box x 0.477-L. The NPIC incorrectly indicated the
shipment consisted ofUN1824, Sodium hydroxide solution, 8, II, 21 boxes x
45-lb net. The net quantities in the shipments were 0.954-L or 2.1-lb. and
0.583-L or 1.28-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
ll. Date: 2/20/2013, flight #584, LAX IAD and flight # IAD - Rio de Janeiro
International Airport (GIG), AWB: 016LAX54737001. The shipment was
declared as UN1866, Resin solution, 3, III, 1 fiberboard box x 17.2-L and 1

15
fiberboard box x 20-L. The NPIC fails to indicate the packing group of the
UN1866, Resin solution.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
additional description requirements provided in 172.202 including
the packing group, in Roman numerals, as designated for the
hazardous material in Column (5) of the 172.101 table.
mm.
Date: 2/21/2013, flight #0903, Munich Airport (MUC) IAD, AWB:
016STR35742630. The shipment was declared as UN3363, Dangerous goods
in apparatus, 9, 44 fiberboard boxes x 0.20-L. The NPIC incorrectly
indicated the shipment consisted of UN3363, Dangerous goods in apparatus,
9, 30 packages x 14-lb net, 10 packages x 5-lb net.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
nn. Date: 2/23/2013, flight #532, DEN ORD and flight #0928, ORD LHR,
AWB: 016DEN10416980. The shipment was declared as UN1803,
Phosphoric acid, 8, III, 14 fiberboard boxes x 1-L. The NPIC for both flights
incorrectly indicated the shipment consisted of UN1803, Phosphoric acid, 8,
III, 14 packages x 28-lb gross. The net quantity per package was 1.0-L or 2.2lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
oo. Date: 2/23/2013, flight #942, ORD CDG, AWB: 016ORD57067533. The
shipment was declared as UN1170, Ethanol solution, 3, III, 7 fiberboard
boxes x 3.45-L. The NPIC incorrectly indicated the shipment consisted of
UN1170, Ethanol solution, 3, III, 7 fiberboard boxes x 54-lb net. The net
quantity in each package was 3.54-L or 7.79 lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
pp. Date: 2/24/2013, flight 0851 ORD - Beijing Capital International Airport
(PEK), AWB: 016ORD10748975. The shipment was declared as UN1760,
Corrosive liquid, n.o.s., (modified amine mixture), 8, III, 9 fiberboard boxes
x 0.94-L. The NPIC incorrectly indicated the shipment consisted of UN1760,

16
Corrosive liquid, n.o.s., (modified amine mixture), 8, III, 9 packages x 19-lbnet. The net quantity in each package was 0.94-L/kg or 2.07-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
qq. Date: 2/24/2013, flight #330, ORD EWR, flight #685, EWR SFO, flight
#869, SFO HKG, AWB: 016ORD54663663. The shipment was declared as
UN2735, Amines, liquid, corrosive, n.o.s. (aliphatic amines), 8, III, 8
fiberboard boxes, each containing 2.72-L. The net quantity of each package
was 2.72-L or 5.98-lb. The NPIC for flight 330 incorrectly indicated the
shipment consisted of UN2735, Amines, liquid, corrosive, n.o.s., (aliphatic
amines), 8, III, 9 packages x 54-lb net each. The NPIC for flight 685
incorrectly indicated the shipment consisted of UN2735, Amines, liquid,
corrosive, n.o.s., (aliphatic amines), 8, III, 3 packages at 18-lb net each.
The NPIC for flight 869 incorrectly indicated the shipment consisted of
UN2735, Amines, liquid, corrosive, n.o.s., (aliphatic amines), 8, III, 3 x 22-lb
net each.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
rr. Date: 2/25/2013, flight #0845, ORD GRU, AWB: 016ORD10258555.The
shipment was declared as follows:
UN1210, Printing ink, 3, III, 1 fiberboard box x 8.50-L;
UN1210, Printing ink, 3, III, 1 fiberboard box x 7.72-L; and
UN1210, Printing ink, 3, III, 1 fiberboard box x 2.30-L.
The NPIC incorrectly indicated the shipment consisted of UN1210, Printing
ink, 3, III, 3 packages x 41-lb net each. The net quantities contained within
the packages were 8.5-L or 18.7- lb, 7.72-L or 17- lb, and 2.3-L or 5.1-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.

17
ss. Date: 3/2/2013, flight #971, ORD SFO, AWB: 000ORD2677041. The
shipment was declared as:
UN3363, Dangerous goods in apparatus, 9, 1 fiberboard box x 0.50-L; and
UN3363, Dangerous goods in apparatus, 9, 2 plastic boxes x 0.50-L.
The NPIC incorrectly indicated the shipment consisted of UN3363,
Dangerous goods in apparatus, 9, 3 packages x 6-lb each. The net quantity
per package was 1.1-lb.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the net
quantity or gross weight, as applicable, for each package.
FAA Case # 2013GL700253
8. Beginning on August 30, 2013, the FAA conducted an inspection of United at
OHare International Airport in Chicago, Illinois.
9. The inspection revealed that United accepted a shipment of hazardous materials for
transportation by air and transported the shipment of hazardous materials by air, as
set forth below, without complying with the HMR.
Failure to Provide PIC Accurate Information:
10. The FAA inspected the Final Dangerous Goods Summary, which was the written
information provided to the pilot-in-command before departure of United flight
#944, operating from OHare International Airport to Frankfurt International Airport,
Frankfurt, Germany on August 30, 2013.
a. The Final Dangerous Goods Summary failed to indicate that the following
hazardous materials were being carried under the terms of a special permit.
Air Waybill #016-1161-0465, UN1072, Oxygen, compressed, hazard class
2.2 (5.1), 1 Plastic Box x 3.545-kg, DOT-SP 8162.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying an
indication, when applicable, that a hazardous material is being carried
under the terms of a special permit.

18
FAA Case # 2013NM720057
11. Beginning on June 4, 2013, the FAA conducted an inspection of United at Denver
International Airport in Denver, Colorado.
12. The inspection revealed that United accepted shipments of hazardous materials for
transportation by air and transported shipments of hazardous materials by air, as set
forth below, without complying with the HMR.
FAA Record Review of Notification to Pilot-In-Command (NPIC) for United Flights:
13. As part of the above-referenced FAA inspection of United, the FAA reviewed ninety
(90) days of electronic NPIC documents for United flights and discovered the
following:
a. Date: 3/15/2013, flight #0737, DEN SFO. AWB: 016DEN54393566. The
shipment was declared as, UN1760, Corrosive Liquid, n.o.s. on the
Shippers Declaration for Dangerous Goods. The NPIC incorrectly described
the proper shipping name as Corrosive Liquid.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
proper shipping name of the material, as specified in 172.101 of the
HMR.
b. Date: 3/15/2013, flight #0763, DEN Calgary International Airport (YYC).
AWB: 016DEN54393570. The shipment was declared as, UN1805,
Phosphoric Acid, Solution on the Shippers Declaration for Dangerous
Goods. The NPIC incorrectly described the proper shipping name as
Phosphoric Acid.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
proper shipping name of the material, as specified in 172.101 of the
HMR.
c. Date: 4/30/2013, flight #1126, Denver International Airport (DEN) Newark
Liberty International Airport (EWR), AWB: 016DEN72054032. The location
of the package aboard the aircraft was not specified on the NPIC and the date
on the NPIC is listed as 30 instead of 4/30/13.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate e
written information before departure of the aircraft, specifying the
location of the packages aboard the aircraft.

19

Based on the above, United carried hazardous material onboard an


aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
date of the flight.
d. Date: 5/3/2013, flight #1149, DEN IAD, AWB: 016DEN11030401. The
date on the NPIC is listed as 3 instead of 5/3/13.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
date of the flight.
e. Date: 5/5/2013, flight #1743, DEN - McCarran International Airport (LAS),
AWB: 016DEN84039966. The location of the package aboard the aircraft
was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
location of the packages aboard the aircraft.
f. Date: 5/7/2013, flight #1167, DEN LAS, AWB: 016DEN84040191. The
location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
location of the packages aboard the aircraft.
g. Date: 5/10/2013, flight #1137, DEN LAX, AWB: 016DEN89773940. The
UN identification number of the hazardous material (Dry Ice) was incorrectly
specified on the NPIC as 1945 instead of 1845.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
identification number of the material, as specified in 172.101 of the
HMR.
h. Date: 5/12/2013, flight #1277, DEN ORD, AWB: 000DEN26799894. The
location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate

20
written information before departure of the aircraft, specifying the
location of the packages aboard the aircraft.
i. Date: 5/13/2013, flight #11611, DEN - MinneapolisSaint Paul International
Airport (MSP), AWB: 016DEN84040541. The location of the package
aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with written
information before departure of the aircraft, specifying the location of
the packages aboard the aircraft.
j. Date: Date: 5/13/2013, flight #1273, DEN - Spokane International Airport
(GEG), AWB: 016DEN84040482. The location of the package aboard the
aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
location of the packages aboard the aircraft.
k. Date: 5/14/2013, flight #1177, DEN Portland International Airport (PDX),
AWB: 016DEN84040644. The location of the package aboard the aircraft
was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
location of the packages aboard the aircraft.
l. Date: 5/16/2013, flight #1137, DEN Mexico City International Airport
(MEX), AWB: 016DEN54404696. The shipment was declared as UN170,
Corrosive liquid, n.o.s., (15% Ammonium Persulphate), 8, III, One
Fiberboard Box 1.20 Liters, UN170, Corrosive Liquid, n.o.s., (15%
Ammonium Persulphate), 8, III, 0.20 Liters, UN1805, Phosphoric Acid,
Solution, 8, III, 1.50 Liters, ALL PACKED IN ONE FIBERBOARD
BOX. The NPIC incorrectly indicated the shipment consisted of 2 packages
of UN1760 and 1 package of UN1805. Additionally, the NPIC incorrectly
described the proper shipping name as Phosphoric Acid.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
total number of packages.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with written

21
information before departure of the aircraft, specifying the proper
shipping name of the material, as specified in 172.101 of the HMR.
FAA Case # 2013WP700133
14. Beginning on April 30, 2013, the FAA conducted an inspection of United at San
Francisco International Airport in San Francisco, California.
15. The inspection revealed that United accepted shipments of hazardous materials for
transportation by air and transported shipments of hazardous materials by air, as set
forth below, without complying with the HMR.
FAA Record Review of Notification to Pilot-In-Command (NPIC) for United Flights:
16. As part of the above-referenced FAA inspection of United, the FAA reviewed ninety
(90) days of electronic NPIC documents for United flights and discovered the
following:
a. Date: 2/1/2013, flight #105, SFO BOS, AWB: 016SFO26766950. The
location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
b. Date: 2/5/2013, flight #1154, SFO SEA, AWB: 016SFO72960705. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
c. Date: 2/7/2013, flight #1219, SFO ORD, AWB: 016SFO26769153. The
location of the package aboard the aircraft was not specified on the NPIC.
The date on the NPIC is listed as 7 instead of 2/7/13.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the date of the flight.

22

d. Date: 2/8/2013, flight #1584, SFO LAX, AWB: 016SFO26769352. The


location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
e. Date: 2/15/2013, flight #73, SFO-HNL, AWB: 016SFO74669840. Page 1 of
2 of the shipping paper required by 175.30(a)(2) was not retained by United.
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
f. Date: 2/18/2013, flight#73, SFO HNL, AWB: 016SFO00947483. The total
quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard the
aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
g. Date: 2/23/2013, flight #1139, SFO IAD, AWB: 016SFO26774204. The
location of the package aboard the aircraft was not specified on the NPIC.
Confirmation that no damaged or leaking packages have been loaded on the
aircraft was not specified on the NPIC. The date on the NPIC is listed as 23
instead of 2/23/13.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying confirmation that no damaged or
leaking packages have been loaded on the aircraft.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the date of the flight.

23
h. Date: 2/28/2013, flight #1570, SFO PDX, AWB: 016SFO26776536. The
location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
i. Date: 3/4/2013, flight #1483, SFO ORD, AWB: 016SFO26777505. The
location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
j. Date: 3/13/2013, flight #201, SFO HNL, AWB: 016SFO00959976. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
k. Date: 3/14/2013, flight #331, SFO IAD, AWB: 016BNE36106965. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
l. Date: 3/14/2013, flight #331, SFO IAD, AWB: 016BNE36260792. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
m. Date: 3/15/2013, flight #331, SFO IAD, AWB: 016BNE36106943. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.

24
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
n. Date: 3/20/2013, flight #417, SFO ORD, AWB: 016BNE36163934. The
Shippers Declaration for Dangerous Goods described the shipment as,
UN1197, Extracts, flavouring, liquid, 3, II. The NPIC incorrectly
described the packing group of the shipment as III.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the additional description
requirements provided in 172.202 including the packing group, in Roman
numerals, as designated for the hazardous material in Column (5) of the
172.101 table.
o. Date: 3/22/2013, flight #930, SFO LHR, AWB: 016SFO10210922. The
Shippers Declaration for Dangerous Goods described the shipment as,
UN0367, Fuzes, detonating, 1.4S, 1 Fibreboard box x .352kg NET WT. /
.000708 K.G. N.E.W. The NPIC incorrectly described the number of
packages as 3 and the net quantity as 19. Additionally, the page of the
shipping paper associated with the shipment of UN0173 Release Devices,
Explosive, as set forth on the NPIC and required by 175.30(a)(2) was not
retained by United.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the total number of packages.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
p. Date: 3/23/2013, flight #893, SFO - Incheon International Airport, Incheon,
South Korea (INC), AWB: 016SFO10788831. The shipping paper required
by 175.30(a)(2) was not retained by United.
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,

25
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
q. Date: 3/25/2013, flight #195, SFO Kona International Airport, KailuaKona, Hawaii (KOA), AWB: 016SFO00986042. The total quantity of
UN1845, Carbon dioxide, solid (dry ice) in each hold aboard the aircraft was
not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
r. Date: 3/27/2013, flight #1606, SFO LAX, AWB: 016SFO75944050. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
s. Date: 3/29/2013, flight #863, SFO SYD, AWB: 016SFO26785172. The
Shippers Declaration for Dangerous Goods described the shipment as,
UN1263 Paint. The NPIC incorrectly described the shipment as, LifeSaving Appliances, Self-Inflating.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the proper shipping name of the
material, as specified in 172.101 of the HMR.
t. Date: 3/30/2013, flight #201, SFO HNL, AWB: 016SFO74780683. The
Shippers Declaration for Dangerous Goods described the shipment as,
UN3164, Articles, pressurized, pneumatic. The NPIC incorrectly
described the shipment as, Fiberboard, Pressurized, Pneumatic.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the proper shipping name of the
material, as specified in 172.101 of the HMR.
u. Date: 4/5/2103, flight #855, SFO KIX, AWB: 016SFO10288854. The
shipping paper required by 175.30(a)(2) was not retained by United.

26
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
v. Date: 4/7/2013, flight #869, SFO HKG, AWB: 016JFK11061713. The
Shippers Declaration for Dangerous Goods described the shipment as, ID
8000, Consumer Commodity, 9, 6 Fiberboard Boxes. The NPIC
incorrectly describes the number of packages as 1.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the total number of packages.
w. Date: 4/8/2013, flight #1634, SFO ORD, AWB: 016SFO90444841. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
x. Date: 4/11/2013, flight #556, SFO Philadelphia International Airport,
Philadelphia, PA (PHL), AWB: 016BNE36106954. The total quantity of
UN1845, Carbon dioxide, solid (dry ice) in each hold aboard the aircraft was
not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
y. Date: 4/12/2013, flight #408, SFO IAD, AWB: 016BNE36251131. The
total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold aboard
the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
z. Date: 4/13/2013, flight #821, SFO MEX, AWB: 016SFO54393942. The
shipping paper required by 175.30(a)(2) was not retained by United.

27
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
aa. Date: 4/16/2013, flight #102, SFO Ronal Reagan Washington National
Airport (DCA), AWB: 016SFO26794401. The location of the package
aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
bb. Date: 4/16/2013, flight #1041, SFO PDX, AWB: 016SFO26790956. The
location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
cc. Date: 4/18/2013 & 4/19/2013, flight #886, Kansai International Airport
(KIX) SFO, and flight #1171, SFO SEA, AWB: 016KIX46003565. The
dates on the NPIC are listed as 18 and 19 instead of 4/18/13 and
4/19/13.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the date of the flight.
dd. Date: 4/19/2013, flight #466, SFO EWR, AWB: 016SFO26791800. The
Shippers Declaration for Dangerous Goods describes the shipment as,
UN1950, Aerosols, non-flammable, 2.2. The NPIC incorrectly specifies the
hazard class as 2.1.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the hazard class of the material, as
specified in 172.101 of the HMR.
ee. Date: 4/20/2013, flight #837, SFO NRT, AWB: 016SFO10819281. The
shipping paper required by 175.30(a)(2) was not retained by United.
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,

28
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
ff. Date: 4/20/2013, flight #837, SFO NRT, AWB: 016SFO10535744. The
proper shipping name of UN1845, Carbon dioxide, solid (dry ice) was not
specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the proper
shipping name.
gg. Date: 4/22/2013, flight #1263, SFO - Kahului Airport, Kahului, Hawaii
(OGG), AWB: 016SFO01026200. The total quantity in each hold aboard the
aircraft of UN1845, Carbon dioxide, solid (dry ice) was not specified on the
NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying total quantity
in each hold aboard the aircraft.
hh. Date: 4/24/2013, flight #885, SFO KIX, AWB: 016SFO10819325. United
failed to accurately specify the net quantity or gross weight, as applicable, for
each package on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
ii. Date: 4/26/2013, flight #1178, SFO HNL, AWB: 016SFO74689635. The
shipment was declared as, UN3268, Air bag modules. on the Shippers
Declaration for Dangerous Goods. The NPIC incorrectly described the
proper shipping name as Miscellaneous. Additionally, the NPIC incorrectly
provided the date as 26.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
proper shipping nam of the material, as specified in 172.101 of the
HMR.

29
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
date of the flight.
jj. Date: 4/26/2013, flight # 680, SFO LAS, AWB: 016SFO26794600. The
gross weight of the hazardous material was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
kk. Date: 4/27/2013, flight #663, SFO HNL, AWB: 016BHX27576065. The
gross weight of the hazardous material was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
ll. Date: 4/28/2013, flight #863, SFO SYD, AWB: 016SFO11088626. The net
quantity of the hazardous material was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
mm.
Date: 5/1/2013, flight #837, SFO ORD, AWB: 016SFO10819395.
The Shippers Declaration for Dangerous Goods describes the shipment as,
ID 8000, Consumer commodity, 9, 80 Fiberboard Box X 2.5kgG = 200 kg
G Total Overpack Used, Y963, DOT-SP 10232. The NPIC failed to specify
the total number of packages, the net quantity or gross weight, as applicable,
for each package, and an indication that a hazardous material is being carried
under the terms of a special permit.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the total number of packages.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.

30
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying an indication, when applicable,
that a hazardous material is being carried under the terms of a special permit.
nn. Date: 5/1/2013, flight #837, SFO ORD, AWB: 016CDG30734325. The net
quantity of the hazardous material was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
oo. Date: 5/1/2013, flight #837, SFO ORD, AWB: 016LAX10475113. The
gross weight of the hazardous material was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
pp. Date: 5/2/2013, flight #226, SFO IAH, AWB: 016BNE36279213. The total
quantity in each hold aboard the aircraft of UN1845, Carbon dioxide, solid
(dry ice) was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
qq. Date: 5/4/2013, flight #837, SFO NRT, AWB: 016SFO10532163. The
shipping paper required by 175.30(a)(2) was not retained by United.
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
rr. Date: 5/7/2013, flight #930, SFO LHR, AWB: 016SFO10936726. The
gross weight of the hazardous material was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.

31
ss. Date: 5/8/2013, flight #1154, SFO DEN, AWB: 016SFO86530080. The
total quantity in each hold aboard the aircraft of UN1845, Carbon dioxide,
solid (dry ice) was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
tt. Date: 5/11/2013, flight #1715, SFO ORD, AWB: 016SFO26799732. The
location of the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
uu. Date: 5/11/2013, flight #885, SFO KIX, AWB: 016SFO10536201. The net
quantity or gross weight, as applicable, was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
vv. Date: 5/12/2013, flight #930, SFO LHR, AWB: 016SFO10936763. The
gross weight was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
ww.
Date: 5/13/2013, flight #1476, SFO EWR, AWB:
016SFO26780482. The location of the package aboard the aircraft was not
specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the location of the packages
aboard the aircraft.
xx. Date: 5/13/2013, flight #1284, EWR SFO, AWB: 016EWR89830134. The
total quantity in each hold aboard the aircraft of UN1845, Carbon dioxide,
solid (dry ice) was not specified on the NPIC.

32
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
yy. Date: 5/14/2013, flight #926, SFO FRA, AWB: 016SFO72910552. The
proper shipping name of UN1845, Carbon dioxide, solid (dry ice) was not
specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
zz. Date: 5/15/2013, flight #322, SFO SEA, AWB: 016SFO26800616. The
gross weight was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
aaa.
Date: 5/22/2013, flight #837, SFO NRT, AWB: 016SFO10819480.
The shipping paper required by 175.30(a)(2) was not retained by United.
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
bbb.
Date: 5/25/2013, flight #245, SFO IAD, AWB: 016SFO26803361.
The Shippers Declaration for Dangerous Goods described the shipment as,
UN2990, Life-saving appliances, self-inflating. The NPIC incorrectly
described the proper shipping name as 1-352-323-3500.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the proper shipping name of the
material, as specified in 172.101 of the HMR.
ccc.
Date: 5/29/2013, flight #226, SFO IAH, AWB: 016BNE36106976.
The total quantity of UN1845, Carbon dioxide, solid (dry ice) in each hold
aboard the aircraft was not specified on the NPIC.
Based on the above, United carried UN1845, Carbon dioxide, solid (dry ice)
onboard an aircraft and failed to provide the pilot-in-command with accurate

33
written information before departure of the aircraft, specifying the total
quantity in each hold aboard the aircraft.
ddd.
Date: 5/29/2013, flight# 294, SFO Dallas / Fort Worth International
Airport, Texas (DFW), AWB: 016GUM73242083. The Shippers
Declaration for Dangerous Goods described the shipment as, UN3166,
Engine, Internal Combustion, Flammable Liquid Powered, 9, 1 Aircraft
Engine. The Quantity and Type of Packaging was not set forth on the
Shippers Declaration for Dangerous Goods as required by 172.202(a)(6)
and 172.202(a)(7). The NPIC failed to specify the net quantity or gross
weight, as applicable, for each package.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
Based on the above, United accepted a hazardous material for transportation
aboard an aircraft and failed to ensure the hazardous material was described
and certified on a shipping paper in accordance with the HMR.
eee.
Date: 6/1/2013, flight #889, SFO PEK, AWB: 016SFO26805306.
The shipping paper required by 175.30(a)(2) was not retained by United.
Based on the above, United, the aircraft operator, failed to retain a copy of
the shipping paper required by 175.30(a)(2) or an electronic image thereof,
that is accessible at or through its principal place of business, making the
shipping paper available, upon request, to an authorized official of a federal,
state, or local government agency at reasonable times and locations.
fff. Date: 6/7/2013, flight #482, SFO DEN, AWB: 016GUM09370255. The
Shippers Declaration for Dangerous Goods described the shipment as,
UN3091, Lithium metal batteries contained in equipment. The NPIC
incorrectly described the proper shipping name as United Airlines.
Additionally, the NPIC failed to specify the net quantity.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the proper shipping name of the
material, as specified in 172.101 of the HMR.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.

34
ggg.
Date: 6/7/2013, flight #482, SFO DEN, AWB: 016GUM09370292.
The Shippers Declaration for Dangerous Goods described the shipment as,
UN3091, Lithium metal batteries contained in equipment. The NPIC
incorrectly described the proper shipping name as United Airlines.
Additionally, the NPIC failed to specify the net quantity.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the proper shipping name of the
material, as specified in 172.101 of the HMR.
Based on the above, United carried hazardous material onboard an aircraft
and failed to provide the pilot-in-command with accurate written information
before departure of the aircraft, specifying the net quantity or gross weight, as
applicable, for each package.
hhh.
Date: 8/13/2013, flight #1247, SFO SEA, AWB: 016LYS30713642.
The NPIC incorrectly provided the date as 9. Additionally, the location of
the package aboard the aircraft was not specified on the NPIC.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
location of the packages aboard the aircraft.
Based on the above, United carried hazardous material onboard an
aircraft and failed to provide the pilot-in-command with accurate
written information before departure of the aircraft, specifying the
date of the flight.
17. Based upon the foregoing facts and circumstances, United violated the following
Department of Transportation Hazardous Materials Regulations (Title 49 of the Code
of Federal Regulations):
a. Section 171.2(e) (49 C.F.R. 171.2(e)), in that United accepted a hazardous
material for transportation in commerce when the hazardous material was not
properly classed, described, packaged, marked, labeled, and in the condition
for shipment required by the HMR (49 C.F.R. parts 171, et seq.).
b. Section 171.2(f) (49 C.F.R. 171.2(f)), in that United transported a
hazardous material in commerce when the hazardous material was not
transported in accordance with applicable requirements of the HMR (49
C.F.R. parts 171, et seq.).
c. Section 175.3 (49 C.F.R. 175.3), in that United accepted for transportation
and transported aboard an aircraft a hazardous material that was not prepared
for shipment in accordance with the HMR.

35

d. Section 175.30(a)(2) (49 C.F.R. 175.30(a)(2)), in that United accepted a


hazardous material for transportation aboard an aircraft and failed to ensure
the hazardous material was described and certified on a shipping paper in
accordance with the HMR.
e. Section 175.33(a)(1) (49 C.F.R. 175.33(a)(1)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-incommand with accurate and legible written information before departure of
the aircraft, specifying the proper shipping name, hazard class and
identification number of the material, as specified in 172.101 of the HMR.
f. Section 175.33(a)(1)(i) (49 C.F.R. 175.33(a)(1)(i)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-incommand with accurate and legible written information before departure of
the aircraft, specifying the additional description requirements provided in
172.202, and 172.203 of this subchapter.
g. Section 175.33(a)(2) (49 C.F.R. 175.33(a)(2)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-incommand with accurate and legible written information before departure of
the aircraft, specifying the total number of packages.
h. Section 175.33(a)(3) (49 C.F.R. 175.33(a)(3)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-incommand with accurate and legible written information before departure of
the aircraft, specifying the net quantity or gross weight, as applicable, for
each package.
i. Section 175.33(a)(4) (49 C.F.R. 175.33(a)(4)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-incommand with accurate and legible written information before departure of
the aircraft, specifying the location of the packages aboard the aircraft.
j. Section 175.33(a)(5) (49 C.F.R. 175.33(a)(5)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-incommand with accurate and legible written information before departure of
the aircraft, specifying confirmation that no damaged or leaking packages
have been loaded on the aircraft.
k. Section 175.33(a)(7) (49 C.F.R. 175.33(a)(7)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-incommand with accurate and legible written information before departure of
the aircraft, specifying the date of the flight.
l. Section 175.33(a)(10) (49 C.F.R. 175.33(a)(10)), in that United carried
hazardous material onboard an aircraft and failed to provide the pilot-in-

36
command with accurate and legible written information before departure of
the aircraft, specifying an indication, when applicable, that a hazardous
material is being carried under the terms of a special permit.
m. Section 175.33(a)(11) (49 C.F.R. 175.33(a)(11)), in that United carried
UN1845, Carbon dioxide, solid (dry ice) onboard an aircraft and failed to
provide the pilot-in-command with accurate and legible written information
before departure of the aircraft, specifying the proper shipping name, hazard
class, total quantity in each hold aboard the aircraft, and the airport at which
the package(s) is to be unloaded.
n. Section 175.33(c)(1) (49 C.F.R. 175.33(c)(1)), in that United, the aircraft
operator, failed to retain a copy of the shipping paper required by
175.30(a)(2) or an electronic image thereof, that is accessible at or through
its principal place of business, making the shipping paper available, upon
request, to an authorized official of a federal, state, or local government
agency at reasonable times and locations.
In accordance with Section 5123(a) of Chapter 51, Title 49 of the United States Code
of Transportation, (49 U.S.C. 5123(a)) United is liable for a civil penalty for each
violation of the HMRs. United failed to comply with the HMRs in that it failed to
comply with notification of pilot in command and acceptance requirements for
hazardous materials. Uniteds numerous HMR violations were detected by FAA
agents at four different stations across the country. By reason of the foregoing facts
and circumstances, we propose to assess a civil penalty in the amount of $1,301,486.
Enclosed is information concerning Uniteds options in responding to this notice.
The options include participating in an informal conference with an FAA attorney
and submitting information to the FAA for consideration. United must submit, in
writing, its choice of the alternatives explained on the enclosed information sheet, on
or before 30 days after United receives this Notice. If United fails to submit its
choice within that time, we will issue a Final Notice of Proposed Civil Penalty.
Please direct all communications in this matter to Matthew J. Zappala, Office of the
Regional Counsel, ANE-7, Federal Aviation Administration, 12 New England
Executive Park, Burlington, MA 01803, telephone number (781) 238-7046.
CHRISTOPHER POREDA
Regional Counsel

MATTHEW J. ZAPPALA
Attorney
Enclosures

37

CERTIFICATE OF SERVICE
I certify that this Notice of Proposed Civil Penalty has been sent this date by
Certified Mail- Return Receipt Requested and First Class Mail to:
President
United Airlines, Inc.
233 South Wacker Drive, 11th Floor
Chicago, Illinois 60606
&
Mr. James Conneely
Counsel Regulatory, HDQLD
United Airlines, Inc.
233 South Wacker Drive, 11th Floor
Chicago, Illinois 60606

________________________________________
MICHELLE MULLARKEY; December 30, 2014
Paralegal/Management Program Analyst