System Process Document

Recording Nonconformances

Department Responsibility/Role File Name Revision Document Generation Date Date Modified Last Changed by Status

27814489.doc 19/01/2010 12:23:00 1/19/2010 12:23:00 PM

Recording Nonconformances Trigger: Concept
You can use the Quality Workbench page to search for collection plans based on nonconformance templates and log a nonconformance. Use the Nonconformance tab in the Quality Workbench page to record and review nonconformances, segregate nonconforming material, enter nonconformance details and assign actions. You can also determine and initiate the disposition and close the nonconformance in the Quality Workbench page. In this topic, you will record a nonconformance.

Required Field(s) Output - Result(s) Additional Information

Comments Comments

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System Process Document
Recording Nonconformances Procedure

Step 1.

Action Begin by navigating to the Quality Workbench: Nonconformances page. Click the vertical scrollbar.

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System Process Document
Recording Nonconformances

Step 2.

Action Click the Manufacturing and Distribution Manager link.

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Recording Nonconformances Step 3. Action Click the vertical scrollbar.

Step 4.

Action Click the Nonconformances link.

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System Process Document
Recording Nonconformances

Step 5.

Action Use the Quality Workbench: Nonconformance page to select the appropriate organization. The nonconformance plans, relevant to this organization will display.

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Recording Nonconformances Step 6. Action Click in the Organization field.

Step 7.

Action Enter the desired information into the Organization field. Enter "M1".

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Recording Nonconformances

Step 8.

Action Click the Go button.

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Recording Nonconformances Step 9. Action Click the IC NONCONFORMANCE MASTER PLAN link.

Step 10.

Action Use the View Nonconformances page to view and add nonconformance data. Select an action from the Actions list and add data using the Add Data button.

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Recording Nonconformances

Step 11.

Action Click the Actions: list.

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Recording Nonconformances Step 12. Action Click the Supplier list item.

Step 13.

Action Click the Add Data (0) button.

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Recording Nonconformances

Step 14.

Action Use the Add Data: Enter Results page to enter the nonconformances details. Ensure that you enter information in the mandatory fields.

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Recording Nonconformances Step 15. Action Click in the Description field.

Step 16.

Action Enter the desired information into the Description field. Enter "Damaged Goods".

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Recording Nonconformances

Step 17.

Action Click the Nonconform Severity list.

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Recording Nonconformances Step 18. Action Click the MEDIUM - Medium list item.

Step 19.

Action Click the Nonconform Priority list.

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Recording Nonconformances

Step 20.

Action Click the MEDIUM - Medium list item.

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Recording Nonconformances Step 21. Action Click the Nonconformance Type list.

Step 22.

Action Click the DAMAGED - Damaged list item.

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Recording Nonconformances

Step 23.

Action Click in the Item field.

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Recording Nonconformances Step 24. Action Enter the desired information into the Item field. Enter "IC 2323".

Step 25.

Action Click in the Quantity field.

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Recording Nonconformances

Step 26.

Action Enter the desired information into the Quantity field. Enter "3".

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System Process Document
Recording Nonconformances Step 27. Action Click the vertical scrollbar.

Step 28.

Action Click in the Detailed Description field.

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Recording Nonconformances

Step 29.

Action Enter the desired information into the Detailed Description field. Enter "Three Items have been received in damaged condition and need to be replaced.".

Step 30.

Action Click the Finish button.

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Recording Nonconformances

Step 31.

Action Click the Apply button.

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Recording Nonconformances Step 32. Action The nonconformance number that is automatically generated displays.

Step 33.

Action Click the Home link.

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Recording Nonconformances

Step 34.

Action You have completed the Recording Nonconformances procedure. End of Procedure.

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