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Erik Risberg

Department of Business Administration


Umea Business School
University of Umea
S-901 87 Umea
Sweden
Telephone: +46 90 16 69 53
Telefax: +46 90 16 66 74

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1990.
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1991
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( 1963)
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computerized
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( ), Sundvall Linkping (
, 85.000 ) Lycksele Tanum (
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National Car Register.
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Tanum
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Sundsvall.
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delivery. Lycksele
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ride-sharing ( ) '
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business travels ( ) (25%
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service-oriented .
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IATR ,
, 1992.