Professional Documents
Culture Documents
Information
Where
is
Animal
Care
and
Control
located?
The Woodlawn location of Animal Care and Control is located at 6227 5th Avenue North,
Birmingham, AL 35212. However, the public and animal control officers may use the Greater
Birmingham Humane Societys Snow Drive facility for certain services (please see the procedures
below). The Snow Drive facility is located at 300 Snow Drive, Birmingham, AL 35209.
Please call 205-591-6522 to report stray dogs and cats, injured dogs and cats, or for assistance
with animal complaints.
Our fax number is 205-595-5014.
What
are
the
hours
of
operation
for
Animal
Care
and
Control
services?
Animal Care and Control (ACC) is open to the public:
Monday through Friday from 8:00 a.m. to 5:00pm
Saturday from 8:00am until Noon.
We are closed on Sundays, Christmas Day and Thanksgiving Day.
Animal Care and Control provides emergency response and on-call officers:
12:00 Noon on Saturdays through 8:00 a.m. Monday
5:00 p.m. through 8:00 a.m. Monday through Saturday.
Animal Care and Control takes phone calls 24 hours a day, 7 days a week, 365 days a year. Our
phone number is 205-591-6522.
After hours calls are answered by a professional answering service who will forward your
message to an on-call officer. The Animal Control Officer on-call will return all calls within 10
minutes.
Officer or refer you to your local animal control officer or law enforcement agency to investigate
your complaint. If the officer sees a violation when he/she arrives, appropriate action will be taken.
If
I
call
for
service,
how
long
will
it
take
for
Animal
Care
and
Control
to
respond?
If it is in a jurisdiction that our officers cover, in most cases, an animal control officer will arrive
within 45 minutes of your call. If you are calling after hours, an animal control officer will respond
to you via phone within 10 minutes of your call and arrive within 45 minutes.
We do not control response times if your issue falls under the authority of your local animal control
officer or law enforcement agency. If that is the case, we will still try to help you get your problem
resolved as quickly as possible.
What
is
the
relationship
between
Animal
Care
and
Control
and
the
Greater
Birmingham
Humane
Society?
Animal Care and Control is a division of the Greater Birmingham Humane Society. The legal
entity is Greater Birmingham Humane Society Animal Care and Control, LLC. It is a wholly owned
subsidiary of Greater Birmingham Humane Society.
If
Animal
Care
and
Control
is
a
nonprofit,
why
are
you
charging
the
county
for
your
services?
Many nonprofits charge fees for service along with funds they receive from private foundations
and government grants and contracts for example Childrens Hospital, Girl Scouts, Shelby County
Humane Society, nonprofit counseling agencies, and many United Way agencies.
When the county opened the bid for animal care and control services, the Greater Birmingham
Humane Society bid and was awarded the contract. Our rates represented an approximate
savings of 60% to taxpayers. This was made possible through the generosity of donors.
The former vendor was a for profit entity.
How
much
is
GBHS
charging
Jefferson
County
and
cities
for
these
services?
The rate sheet that won the award can be found here. It represents an almost 60% reduction in
previous charges. These rates are what we will charge each city and the county for the services
listed.
You can download the Jefferson County Intent to Bid here.
View the bid we submit here.
What
standard
medical
services
will
animals
receive
at
Animal
Care
and
Control:
Adult dogs held at Animal Care and Control will all receive a Bordetella intranasal vaccine
on intake. Puppies will receive Bordetella and DA2PP vaccines on intake. All additional
testing (intestinal parasite exam / heartworm testing), preventative medical treatment
(additional vaccinations, including rabies, heartworm prevention application / deworming
medications) and surgical altering will occur after their 7 day hold if they are deemed
healthy/adoptable or transferable (ie...rescue groups, Rescue Wagon or other transports).
All surgical treatment and/or advanced medical care of the adoptable / transferable pets will
occur at Alabama Shelter Veterinarians located at 5220 Princeton Way, Hoover, Alabama
35226. Puppies will receive an additional 7 day quarantine hold to screen for parvoviral
enteritis prior to being surgically altered and moved to the adoption facility. All
dogs/puppies that are surgically altered will receive a identification microchip implanted
subcutaneously.
Adult cats and kittens will all receive FVRCP vaccines on intake. After the 7 day hold, cats
and kittens deemed adoptable will be tested for FeLV / FIV, intestinal parasites and begin
additional preventative medical treatment (additional vaccines, including rabies, deworming
medications and topical heartworm/flea prevention). They will also be surgically
altered. All further testing, preventative care and surgical altering will be performed at
ASV. All cats/kittens that are surgically altered will receive an identification microchip
implanted subcutaneously.
Why
cant
the
Greater
Birmingham
Humane
Society
Animal
Care
and
Control
Service
respond
with
an
animal
control
officer
to
all
calls
in
Jefferson
County?
The Greater Birmingham Humane Society was awarded a contract by Jefferson County to provide
Animal Control and Impoundment Services for unincorporated Jefferson County and municipalities
with a population of 5,000 or less.
Municipalities with populations of more than 5,000 may employ their own animal control officers
depending on the city. For those cities we provide impoundment services only.
For unincorporated Jefferson County and municipalities with a population of 5,000 or less, Animal
Control Officers are on routine patrol during our public hours. Animal Control officers are on-call
for or emergency response from 5:00 p.m. to 8:00 a.m. Monday through Friday, 12:00 p.m.
Saturday through 8:00 a.m. Monday.
For
which
cities
and
areas
do
you
currently
provide
animal
control
officers?
We provide animal control services for the following cities with populations of under 5,000:
All of unincorporated Jefferson County
Adamsville
Argo
Brighton
Brookside
Cardiff
County Line
Graysville
Kimberly
Lakeview
Lipscomb
Maytown
Morris
Mulga
North Johns
Sumiton
Sylvan Springs
Trafford
Warrior
West Jefferson
We provide animal control services for the following cities with populations of over 5,000:
Centerpoint
Fultondale (pending)
Gardendale
Irondale
Midfield
Pinson
Tarrant
Which
cities
are
not
covered
for
animal
control
(field
services)
under
your
agreement
with
the
county?
We are working with the mayors of the following cities to ensure animal control services (field
services), but currently we do not have agreements to provide services to these cities.
Clay
Fairfield
Leeds
Helena (portions of which are in Jefferson County)
While we desire to resolve the publics concerns in these cities, we have no authority to pick up
animals without a signed agreement. We will update this site as soon as an agreement is reached
or we are notified of the service provider.
If
I
call
for
service,
how
long
will
it
take
for
Animal
Care
and
Control
to
respond?
If it is in a jurisdiction that our officers cover, in most cases, an animal control officer will arrive
within 45 minutes of your call. If you are calling after hours, an animal control officer will respond
to you via phone within 10 minutes of your call and arrive within 45 minutes.
We do not control response times if your issue falls under the authority of your local animal control
officer or law enforcement agency. If that is the case, we will still try to help you get your problem
resolved as quickly as possible.
Animal
Care
and
Control
has
my
pet
but
hasnt
taken
it
to
impoundment
yet.
Can
I
reclaim
on
the
spot?
If you have proof of ownership and proof that the animal has a current rabies vaccination you may
reclaim without being charged any fees. If you cannot produce proof of rabies vaccination, your
pet will be impounded.
Pet owners must provide proper food, water, and adequate shelter for animals at all times.
The animal must be fed at least once every twenty-four (24) hours and have clean, fresh,
drinkable water available at all times.
Shelter must be a structure that is adequate to provide protection from the weather and
keeps the animal dry and well maintained.
The size of the shelter must be in proportion to the size of the animal.
Inflicting inhumane pain or suffering or failing to provide veterinary care also constitutes
cruelty.
If you call the complaint in to Animal Care and Control you do not have to provide your name.
If it is not a complaint that we are authorized to investigate you must contact your local law
enforcement agency and will most likely be asked to file a police report that you may have to sign.
How
many
animal
control
officers
and
impoundment
staff
does
Animal
Care
and
Control
employ?
Animal Care and Control staffing is as follows:
Animal Control Officers: 5 full-time and 1 part-time.
Our animal control officers rotate on-call shifts so that we can provide 24-hour service.
Impoundment Services and Animal Care: 5 full-time and 3 part-time
Dispatch: 2 full-time
A full-time Director of Field Services
A full-time Director of Impoundment
Stray
Animals
What
do
I
do
if
I
find
a
stray?
If you find a stray during normal business hours, you can call 205-591-6522 and a dispatcher will
respond to your call. If you find a stray and want to bring it to our facility, we ask that you come to
Animal Care and Control at 6227 5th Avenue North, Birmingham, AL 35212.
We can also accept stray animals at our facility located at 300 Snow Drive.
I
found
a
stray
but
cannot
bring
it
to
you,
can
you
meet
me
to
pick
up
the
stray
animal?
If you are in a location that our animal control officers cover we can meet you to pick up the stray
from you.
A stray animal is an animal that you find loose and/or that you have been caring for 29 days or
less.
If
I
find
an
injured
stray
animal,
will
your
provide
medical
treatment
for
the
injured
animal?
If you are in an area in Jefferson County in which our officers do not cover you may bring that
animal to our Woodlawn or Snow Drive location for medical treatment and care.
Do
I
have
to
sign
anything
if
I
bring
a
stray
to
you
or
ask
you
to
pick
up
a
stray
in
your
coverage
area?
Yes. You will be asked to sign a stray surrender form. You will be asked to provide identification
when you sign the form.
Owner
Surrenders
Do
you
take
owner
surrenders?
You may take owner surrenders to our Woodlawn or Snow Drive facility but we prefer that owner
surrenders be made at our facility on Snow Drive.
If you bring your animal to us, at either location and you live in Jefferson County you must pay a
$15 fee to surrender an animal.
If we come to you to pick up your owned animal inside Jefferson County, the surrender fee is $25.
A mother and litter surrender in our location is $45 (litters under 12 weeks).
A mother and litter surrender that we pick up from you in Jefferson County is $55 (litter under 12
weeks).
Owner surrenders from outside of Jefferson County are welcomed to bring their pets to either
location, out-of-county surrender fee is $30 per pet or $60 for a mother and litter (12 weeks and
under).
Adopting
a
Pet
Where
can
I
adopt
a
pet?
Pets can only be adopted from our Snow Drive location at 300 Snow Drive, Birmingham, AL
35209.
Animal
Bites
I've
been
bitten
by
an
animal
-
what
should
I
do?
All animal bites should be reported. This is a matter of public health and enforcement of these
regulations is the responsibility of Animal Care and Control. Any animal that bites someone must
be placed in quarantine for a 10-day period. If you or any family member are bitten, call your local
law enforcement agency immediately. A police officer will respond to take a report. If medical
treatment is required, the doctor or hospital providing the treatment should report the incident.
Every attempt should be made to identify the animal so the owner can be contacted and the
necessary paperwork completed. If a wild animal is involved and cannot be located, you will be
advised on what treatment is necessary.
Rescue
Groups
Does
Animal
Care
and
Control
partner
with
rescue
groups?
Yes. We require approved rescue partners to share in our mission of humane treatment to people
and animals.
What
is
the
fee
for
a
rescue
group
to
receive
adoptable
animals
from
Animal
Care
and
Control?
We will never charge a fee to approved rescue groups for partnering with us or for the transfer of
animals. Donations to offset costs are always welcomed.
How?
Rescue groups must complete an application (download the application). Once approved as a
rescue partner of the Greater Birmingham Humane Societys Animal Care and Control division
rescue groups benefit from the following services:
Adoptable pets that have not been transferred to Snow Drive for adoption may be
transferred to any approved rescue partner at no charge to the rescue partner.
All pets transferred to rescue groups will have been spay or neutered.
Rescue partners may bring a stray animal into Animal Care and Control under the name of
the rescue. The animal will be treated and held and after seven days be evaluated for
health and temperament. If it is determined that the animal is safe for the public then the
animal will be transferred back to the rescue that brought the animal into Animal Care and
Control at the request of the rescue.
An anonymous donor stepped in and purchased the former MET VET building in Hoover,
Alabama which had been closed for more than two years. Additionally, donors purchased state-ofthe art diagnostic equipment and furniture for the building. GBHS veterinarian resigned from our
staff and started Alabama Shelter Veterinarians, P.C. (ASV) which is owned by Brandon B.J.
Cash, D.V.M. The clinic is located at 5220 Princeton Way, Hoover, Alabama 35226. Dr. Cash
hired Vaughn Walker, D.V.M. in January 2015. The clinic is fully staffed and provides medical
services to all of GBHS animals including those at Animal Care and Control.
Dean Calvin Johnson of Auburn Universitys School of Veterinary Medicine agreed to provide
veterinary students for 2-week rotating externships starting in Spring of 2015. These students will
be provided with housing, surgical experience, and the opportunity to learn about shelter medicine
through their work with our Snow Drive and Woodlawn locations.
Do
students
experiment
or
conduct
research
on
animals
at
ASV?
No. The shelter medicine program provides medical treatment and services to save and protect
animals. The shelter medicine program does not perform research on animals. GBHS does not
provide animals that are deemed unadoptable for practice surgeries or terminal surgeries.
GBHS nor ASV sells animals to universities or research facilities.