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A: "Welcome. May I have your tickets?

"
B: "Here you go."
A: "Is anybody else traveling with you two?"
B: "No. It's just us."
A: "Do you have your passports with you?"
B: "Yes. Here it is."
A: "I'm going to ask you a series of questions. Please respond with a yes or a no."
B: "Ok."
A: "Did someone you do not know ask you to take something on the plane with you?"
B: "No."
A: "Did you have possession of your luggage since you packed?"
B: "Yes."
A: "Did you leave your luggage unattended at all in the airport?"
B: "No."
A: "Are you carrying any weapons or firearms?"
B: "No."
A: "Are you carrying any flammable material?"
B: "No."
A: "Do you have any perishable food items?"
B: "No."
A: "Great. Can you place your baggage over here?"
B: "Sure."
A: "Would you like an aisle or a window seat?"
B: "Window seat please."
A: "Ok. I am placing you two in 21A and 21B. The gate number is C2. It is on the bottom of the ticket. They will
start boarding 20 minutes before the departure time. C2 is located around the corner through the hall. Thank you."
B: "Can you point me to gate C2?"
A: "Sure. It's that way. Around that corner."
B: "Great. Thank you."

Confirming your flight
Some airlines require you to call a couple days in advance to confirm your departure date. Here are some
sentences you will be asked and what you will need to say.
You: "I would like to confirm my flight."
Them: "Can I get your ticket number?"
You: "The number is 45-6-43."
Them: "You are scheduled to depart on June 15th at 1:00 pm. Is this correct?"
You: "Yes it is."
Them: "Is anybody else traveling with you?"
You: "Yes, my wife."
Them: "Can I have the other ticket number?"
You: "It is 45-6-44."
Them: "Your tickets have been confirmed. Please arrive at the airport 3 hours before your flight departs. Thank
you for calling."
Some other questions you might hear are similar to the ones you might hear at the airport counter.

The correct answer for some of them is 'no' and some of them is 'yes'. you can't say yes or no to all of them. they will ask you if window is ok."Would you like to book your seats now?" "Would you like a window seat or an aisle seat?" "What is your ticket number?" "What is your last name?" "What is your first name?" When you first reach the counter. but if they don't. You can ask for that seat. you should give them your ticket and your passport. "Is anybody traveling with you today?" "Is anybody else traveling with you?" "Are just you two traveling today?" All airlines have a list of questions they have to ask you. Let's look at some of these questions. Is a window seat ok with you or would you prefer a middle seat?" Some people like to be by the emergency exit. they will try to give you one that is close. "Do you have a seat next to the emergency exit?" "Can I have a seat closest to the emergency exit?" If they do. "Do you prefer window or aisle?" If they are out of aisle seats. Would you like that one?" . "All the seats next to the exit have been taken. "How many luggage are you checking in?" "Do you have a carry on?" "Can you place your bag up here?" "How many carry on bags are you taking with you?" Afterwards. they might ask if you prefer an aisle seat or a window seat. The first question they usually ask is how many are traveling with you. "Did someone you do not know ask you to take something on the plane with you?" "Did you have possession of your luggage since you packed?" "Did you leave your luggage unattended at all in the airport?" "Are you carrying any weapons or firearms?" "Are you carrying any flammable material?" "Do you have any perishable food items?" If you don't understand. I have a seat directly in front of it. "We do not have any aisle seats remaining. then you will get a seat by the exit.

Checking in desk:.No.Do you have any weapons or firearms in your possession? Mr Mrs Jones:. "Here are your tickets.No. Checking in desk:.No. no problem.No. Just answer with a simple yes or a no.Finally." Checking in at the airport conversation Checking in desk:.Is it just you two traveling or is there anyone else? Mr Mrs Jones:. Please can I see your tickets? Mr Mrs Jones:. They will start boarding 20 minutes before the departure time. It's just the two of us.Have you any flammable material in your luggage? Mr Mrs Jones:.Have you at any time left your luggage unattended while being in the airport? Mr Mrs Jones:.Yes.Yes here you are. Checking in desk:. Checking in desk:. Here they are.No. Checking in desk:. they will tell you the gate number and the boarding time.No.Welcome. Mr Mrs Jones:.OK. Thank you. Checking in desk:.Do you have any perishable food items in your bags or suitcases? Mr Mrs Jones:. You should report to gate C2 by then.Yes.Do you both have your passports with you? Mr Mrs Jones:.I will be going to ask some questions. Checking in desk:. The gate number is on the bottom of the ticket.That's good. Checking in desk:. C2 is around the corner and down the hall. Checking in desk:. Can you put your luggage here please .Have you have sole possession of all your luggage since you packed? Mr Mrs Jones:. Checking in desk:.As anyone you don't know asked you to take anything on the plane for them? Mr Mrs Jones:.

I am placing you two in 21A and 21B. Agent: May I have your passport. Agent: Have a nice flight! Common phrases and vocabulary words:  Here you go – you say this when you give something to somebody  To check your bags means to put them on the airplane in the cargo compartment.OK.Can I have 2 seats near the emergency exit. You can start boarding the plane in 30 minutes and the plane will take off in 1 hour.Mr Mrs Jones:. You: I have a stopover in Mexico City – will I need to pick up my luggage there. You: Thanks. You need to put your carry-on bags through the X-ray machine at security. go straight ahead and turn left at the end turn right and A22 is there follow the signs for your gate number on the bottom of ticket Mr Mrs Jones:. The gate number is A22. onversation #1 – At the check-in desk Agent: Good morning! Where are you flying to today? You: Toronto. please? You: Here you go. Agent: Please place your luggage on the scale. Here are your boarding passes – your flight leaves from gate 15A and it’ll begin boarding at 12:45. The small bag you take with you on the airplane is called a carry-on. Checking in desk:.Can you tell me how to get to gate A22? Checking in desk:. Your seat number is 32D. . Checking in desk:. Agent: Any bags to check? You: Yes – two.Thank you for all your help. Mr Mrs Jones:.Wait I will check for you. Yes that's OK.What seat would you like an aisle seat or a window? Mr Mrs Jones:.yes. or will it go straight through to Toronto? Agent: It’ll go straight through.

it means it will go directly to the final destination (you don’t need to pick it up during your stopover)  Boarding passes are the tickets that permit you to enter the airplane  When a plane begins boarding. suggestions. is this the gate for flight 1388 to Toronto? Agent: I’m sorry.. but I can get you on one at 10:10. When’s the next available flight? Agent: Let me see… unfortunately. please… would you like a window or an aisle seat? You: A window seat. Agent: All right – you’ll be departing from gate 28B in Terminal 4. and your seat number is 5A. it means that the passengers start to enter the plane. not “lost” the flight or connection  You can say “Let me see” when you need a moment to think or to find information . You: Oh no! What should I do? Agent: Go to the Global Airlines check-in desk and ask them to put you on the next available flight. or help with a problem  In English we say you missed the flight or connection. the 7:20 flight is full. Usually boarding time is 30-60 minutes before takeof (when the plane leaves) Conversation#2 – Missed connection You: Excuse me. Agent: Your passport. for example)  A stopover or layover is when the airplane stops in a different city before continuing to the final destination  If your luggage goes straight through. but the flight left just a couple minutes ago. My flight from Buenos Aires was delayed and I missed my connection to Toronto. You: That’ll be fine. (at the check-in desk) You: Hi. The scale is the equipment that tells you the weight of your luggage (45 kg. You: Thanks! Common phrases and vocabulary words:  The gate is the place in the airport where you go to enter the plane  A couple minutes ago means 2 or 3 minutes in the past  You can say “What should I do?” to ask for advice.

but I missed the connection. and the picture on the right is a dufel bag. Pronunciation tip: The “s” in “aisle” is silent! Conversation #3 – Lost Luggage You: I think my luggage is lost – I’ve been waiting at the baggage claim for over an hour and it hasn’t come out yet. and we’ll get in touch as soon as we find your luggage. You need to put your carry-on bags through the X-ray machine at security.  The scale is the equipment that tells you the weight of your luggage (45 kilograms. An aisle seat is located next to the corridor. and one dark blue duffel bag. Conversation Vocabulary and Phrases  Instead of “Where are you flying today?” the agent may ask “What’s your final destination?” The answer will be the same!  You can say “Here you go” anytime you give something to somebody  To check your bags means to put them on the airplane inside the cargo compartment. Agent: OK – can you describe your luggage? You: There’s one black suitcase with wheels. The small bag you take with you on the airplane is called a carry-on. so I ended up on flight 973 instead. I was supposed to come in on flight 1388 from Buenos Aires via Mexico City. Both have tags with my name on them. Agent: Please fill out this form with the name and address of your hotel as well as your contact information. it means it will go directly to the final destination (and you don’t need to pick it up during your stopover) . for example)  A stopover or layover is when the airplane stops in a different city before continuing to the final destination  If the agent says that your luggage will go straight through. The picture on the left is a suitcase. Agent: What’s your flight number? You: Well. I’m terribly sorry for the inconvenience. Common phrases and vocabulary words:  The baggage claim is the place where you pick up your luggage after arriving in the destination airport  End up is a phrasal verb used to talk about the final result of a situation (especially if the result was different from what was expected or planned)  Luggage is the general name for the bags you bring while traveling.

it means that the passengers start to enter the plane. especially military or private aircraft    airport a place where planes arrive and leave. Boarding passes are the tickets that permit you to enter the airplane  When a plane begins boarding. consisting of runways (=long roads where planes land and take off) and large buildings for passengers called terminals . Usually boarding time is 30-60 minutes before takeoff (when the plane leaves)                 aerodrome a small airport    air base a military airport    airfield a place where aircraft arrive and leave.

with comfortable chairs and a coffee bar and sometimes also computers.    baggage reclaim the place in an airport where people get their luggage after a flight    business lounge  a room at an airport for business class passengers. The part that deals with passengers who are leaving is called departures. and secretaries    carousel a moving surface in an airport from which you collect your bags    check-in the place you go to when you arrive at an airport or hotel    check-in counter a check-in desk     check-in desk a desk where you go to give in your bags and cases and have your ticket checked at an airport .   airside next to the part of an airport where aircraft stand    airstrip a long narrow piece of land that can be used by planes for landing and leaving the ground    apron a place at an airport where planes wait or turn round    arrivals the part of an airport that deals with passengers who are arriving. fax machines.

   departure lounge a large room in an airport where you sit and wait before going onto a plane    departures the part of an airport that deals with passengers who are leaving. The part that deals with passengers who are arriving is called arrivals. a coffee bar etc for people who are travelling firstclass    gate the place at an airport where people get on a plane    helipad a flat area for helicopters to land on and take off from. The people who do this job are called air traffic controllers. often on top of a building    heliport  a small airport for helicopters    hub a central airport that passengers can fly to from smaller local airports in order to make international or long-distance flights    landing pad a place on a building or on the ground where a helicopter can land     landing strip a long narrow piece of ground where planes land and take off (=leave the ground) .  control tower a tall building at an airport from which people control the movement of aircraft.    executive lounge a room at an airport or hotel with comfortable chairs.

  landside the landside part of an airport is the part before you go through the security checks to get on an aircraft    lounge a room or area in a place such as an airport where people can sit and wait    meeting point a point at an airport or railway station where people can arrange to meet    runway a long road used by planes when they land and take off. usually at an airport    scanner a piece of equipment that is used at an airport for producing a picture of the inside of people’s bags    the tarmac the part of an airport where the planes stop and that people walk across to get on a plane    terminal a large building at an airport where passengers arrive and leave     transit lounge a room in an international airport where passengers can wait for their flight to another country .