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Postal rates

As of 1 January 2015

Postal rates as of 1 January 2015


Table of Contents

Single item mail


General information
Letter rates
Parcel rates
Rates Online Shipping service
Rates Speed Service

3
5
6
7
8

Bulk mail
Product range
Delivery speed
General information
Rates and discounts
Domestic rates
International rates
Additional services

9
10
11
14
16
20
21

Business services
Domestic
International

23
25

Annex 1 General Conditions


Annex 2 Transit time for international letters
Annex 3 Transit time for international parcels

26
27
28

Publication
This is a joint publication of Koninklijke PostNL B.V. and PostNL Pakketten Benelux B.V.
Rates as of 1 January 2015. Published November 2014.
The specific product conditions and amounts in this brochure are subject to changes and printing errors. In case of any
difference between the specific product conditions in this brochure and our General Conditions, the latter shall prevail.
The various transit times in this brochure represent target times and are therefore indicative.

Postal rates January 2015 2

Single item mail


General Information

< Table of contents

Franking methods

In this booklet you will find information on the products,


services and rates of PostNL.

You can frank your postal items in the following ways:


With stamps. If you use our stamps with a number,
you no longer have to put on additional stamps.
With prepaid stamps. If you want to frank your domestic
parcel, you can do so with a prepaid parcel stamp. You
can also use a prepaid stamp for your domestic registered
postal item. For more information, visit the MijnPost Shop
at postnl.nl/mijnpost or go to postkantoor.nl.
With our digital stamp. Simply print your stamp yourself
using a DYMO LabelWriter and you will always have the
correct postage for your letters, parcels and letterbox
mail. For more information, visit digitalepostzegel.nl.
With our Online Shipping Service. Using your own
computer and printer you can prepare letters and
letterbox packets for dispatch with Track & Trace
within the Netherlands online. For more information,
go to onlineverzendservice.nl.
With a NetSet franking machine. With this machine you
can easily frank small and large numbers of mail items.
In most cases you pay a lower rate than the normal
stamp rate.

Weight categories
The rates for single item mail are per item and always apply
up to the highest weight stated for the relevant category.
Up to 50 grams therefore means that an item may not
weigh more than 50 grams.
VAT
In terms of the Postal Act, 2009, PostNL is obliged to offer
certain products and services. These products and services
are listed on pages 5, 6, 7 and 21 and are exempt from VAT
unless they are shown in grey. In the latter case the rates
include VAT. VAT is charged on our other products and
services.
Registered (for parcels): for these rates, the increased
liability of 1.65 is exempt from VAT.
Insured Service (for parcels): for these rates,
the increased liability of 7.50 is exempt from VAT.
Payment Service (for letters and parcels): for these rates,
the increased liability of 1.65 and the Payment Service
surcharge of 8.30 are exempt from VAT.
Letters and parcels franked with the NetSet franking
machine are exempt from VAT. If you have opted for a
contract with annual volume discount, VAT is charged
on all domestic products included in that contract.

All single mail item products and services are available


from the PostNL postal outlets. So you can also have your
letter, letterbox item or parcel franked by an employee at
a postal outlet.

How many stamps do I need?


The stamp value is indicated by a number.
Domestic
20-50 grams

International
0-20 grams

Region Weight

Stamp combinations

The Netherlands



0 g
20 g
50 g
100 g

250 g

20 g
50 g
100 g
250 g
2 kg

1 x Nederland 1
2 x Nederland 1 or 1x Nederland 2*
3 x Nederland 1*
4 x Nederland 1*
5 x Nederland 1*

International



0 g
20 g
50 g
100 g

250 g

20 g
50 g

100 g
250 g

2 kg

1 x Internationaal 1
2 x Internationaal 1
3 x Internationaal 1
5 x Internationaal 1
9 x Internationaal 1

1.15

You should use


a 2 rated stamp
for letters from
20 to 50 grams.

For international
mail use the
international
stamp.

im

sp

im

sp

e
im
c
e
sp

n
e
im
c
e

1.38

sp

Within the
Netherlands
you use a 1
rated stamp
for letters up
to 20 grams.

im

0.69

sp

sp

im

Domestic
0-20 grams

* You can use a combination of stamps (Nederland 1 and 2) for mail within the Netherlands
heavier than 20 grams.

You can continue to use these numbered stamps, even if the rates change.
Amendments by PostNL reserved.

Postal rates January 2015 3

Single item mail


General information

< Table of contents

Conditions

Braille

Specific conditions are applicable to our single item mail


and services:
The General Conditions for the Universal Postal Service
(latest version) are applicable to letters, registered items
and letters with the Insured Service.
The General Conditions for the Universal Postal Service
(latest version) are applicable to standard parcels,
registered parcels and parcels up to 10 kg (domestic)
and 20 kg (foreign) sent using the Insured Service.
The General Conditions for the Transport of Goods
(latest version) are applicable to heavier parcels.
The General Conditions for the Universal Postal Service
(latest version) are applicable to letters and parcels
franked with a NetSetTM franking machine. Also when
they are registered or insured. The situation changes
when an annual volume discount is applicable. For
then the General Conditions for the Transport of Bulk
Letterbox Mail (for letters) or the General Conditions for
the Transport of Goods (for parcels) apply. For more
information about annual volume discount, please
see page 14.
The General Conditions for the Transport of Goods
(latest version) are applicable to letters and parcels with
Payment Service.
The General Conditions regarding the Transportation
of Goods are applicable to letters and parcels with Speed
Service.

Different conditions apply to items for the blind


and persons with impaired vision. You can find more
information at postnl.nl/braille.
Addressing for International items
On mail items to cross border destinations the country of
destination must always be written out in full, either in
Dutch or English, on the bottom address line. Make sure you
write the name of the country, as well as the name of the
town, in capital letters. Other address details, such as the
name of the addressee and the street, may be written in the
language of the country of destination. If a country makes
use of zip codes, you must state them in the address. An
item destined for a foreign country must also state the
address of the sender in the Netherlands.
Transit time for International mail
When mail is sent abroad, the transit time depends on
the country of destination. Single item mail for cross border
destinations is sent with the Priority Service. Priority mail
must be franked with a priority stamp, a priority sticker or a
Priority image pre-printed on the item. These images can
be found at postnl.nl. Stickers are freely available at
PostNL outlets or can be ordered in the MijnPost Shop at
postnl.nl/mijnpost or via postkantoor.nl.
Stamps Internationaal already include the Priority image.
If you are using this type of stamp, there is no need to add
any additional Priority image yourself.
A priority indication is always required and ensures that
your mail receives priority treatment abroad as well.
You will find the transit time per country in Annexes 2
and 3 on pages 27 and 28.
Goods and customs
For the delivery of goods outside the European Union,
customs forms must be used. Please go to postnl.nl for
the necessary customs forms or ask for them at a PostNL
outlet. Clearance by customs in the country of destination
may result in your mail item being delayed.

Postal rates January 2015 4

Single item mail


Rates

< Table of contents

Letters and cards

Letter
Delivery in the Netherlands, from Tuesday up to
Saturday.
Delivery to a letterbox or PostNL outlet.

In the Netherlands (NL): 24-hour service

Minimum size: 140 x 90 mm, maximum size: 380 x 265 x 32 mm


Rates in euros

20 g

50 g

NL

International

0.69
1.15

1.38
2.30

Up to

Letter
Letterbox parcel
Proof of acceptance
Tracking information on shipment
Registered
Signature for receipt
Track & Trace*
Insured up to 50
Insured service*
Signature for receipt
Track & Trace*
Insured up to 500
Payment Service
COD (recipient pays)
Track & Trace*
Signature for receipt

100 g
2.07
3.45

250 g

2 kg

2.76 3.45
5.75 10.35


NL


3.95

NL

7.95
Europe

11.00
World

16.00


NL

13.80
Europe

16.50
World

21.50


NL

18.35

* Delivery using Track & Trace and/or Insured Service is not possible to all countries. For an overview, please visit postnl.nl.
Grey shaded rates include VAT. Non-shaded rates are exempt from VAT.

Letters franked with a NetSetTM-franking machine


In the Netherlands (NL): 24-hour service

Minimum size: 140 x 90 mm, maximum size: 380 x 265 x 32 mm


Rates in euros
Up to
Letter

20 g

NL


International

50 g

100 g

250 g

2 kg

0.61 1.22 1.83 2.44 3.05


1.02 2.04 3.06
5.09 9.17

Registered
Signature for receipt
Track & Trace*
Insured up to 50


7.95

NL
11.00
Europe
16.00
World

Insured service*
Signature for receipt
Track & Trace*
Insured up to 500


NL

13.80
Europe
16.50
World
21.50

* Delivery using Track & Trace and/or Insured Service is not possible to all countries. For an overview, please visit postnl.nl.
With the NetSetTM-franking machine, you can frank your mail directly at the lower franking machine rate.

Letterbox Parcel
Delivery in the Netherlands from Tuesday up to
Saturday.
Sending weight up to 2 kg.
When your letterbox is too small or full, we will ring
the doorbell in order to deliver the parcel.
The item can be followed on tracktrace.nl.
For the delivery of small goods, like books or dvds.
More information can be found on postnl.nl/
brievenbuspakje.
Registered
Delivery in the Netherlands, from Monday up to
Saturday.
For the delivery of valuable letters and important
documents.
As of 2015 it will be possible to prepare your
Registered items online. You may then be eligible
for an online discount. You can find extra
information at postnl.nl.
The item can be followed on tracktrace.nl.
If delivery at the door is not possible, the item
can be collected at a PostNL outlet for up to three
weeks thereafter.
Registered abroad
For the delivery of letters with goods up to a value
of 425 to countries outside the European Union,
customs form CN22 must be used. When the value
exceeds the amount of 425 the customs form CN23
is required.
Insured Service
Delivery in the Netherlands, from Monday up to
Saturday.
When sending valuables such as money, jewels,
entry cards and documents with monetary value,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the PostNL
outlets or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.
The item can be followed on tracktrace.nl.
Insured Service is not possible in combination with
the Collecting Service. The item must be handed
over at a PostNL outlet.
Insured service abroad
For the delivery of goods with a value of 425 and
more outside the European Union, customs form
CN23 must be used.
When sending a letter abroad with Insured service,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the PostNL
outlets or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.
Payment Service
Delivery from Monday up to Saturday.
The item is handed over after the recipient has paid
PostNL the amount indicated.
The maximum amount to be recovered is 1,000
(including VAT).
PostNL pays the amount recovered subtracting 1%
provision to the sender.
Payment Service is not possible for items addressed
to a P.O. box.
Payment Service is possible to domestic
destinations only.

Postal rates January 2015 5

Single item mail


Rates

< Table of contents

Parcels

In the Netherlands (NL): 24-hour service

Maximum size: 100 x 50 x 50 cm (domestic parcels 10-30 kg: 176 x 78 x 58 cm)


Rates in euros

Parcel
Track & Trace* (foreign items up
to and including 2 kg can also be
sent without Track & Trace)
Registered
Signature for receipt
Track & Trace*
Insured up to 500
Insured Service**
Signature for receipt
Track & Trace*
Insured up to 5,500
Payment Service
COD (recipient pays)
Track & Trace*
Signature for receipt

2 kg without
up to
5 kg 10 kg 20 kg 30 kg
Track&Trace 2 kg

NL

6.95 6.95 6.95 13.25 13.25
EUR
1
9.00 13.00 19.50 25.00 34.00 45.00
EUR
2
11.00 18.50 25.00 31.00 40.00 55.00
EUR
3
12.00 19.30 26.30 32.30 42.30 World

18.00 24.30 34.30 58.30
105.30
NL
8.60 8.60 8.60 14.90 14.90

EUR
1

14.65 21.15 26.65 35.65 46.65
EUR
2

20.15 26.65 32.65 41.65 56.65
EUR
3

20.95 27.95 33.95 43.95 World
25.95 35.95 59.95
106.95
NL
14.45 14.45 14.45 20.75 20.75
EUR
1

20.50 27.00 32.50 41.50 52.50
EUR
2

26.00 32.50 38.50 47.50 62.50
EUR
3

26.80 33.80 39.80 49.80 World
31.80 41.80 65.80
112.80
NL

18.35 18.35 18.35 23.20 23.20

* Outside the European Union, delivery using Track & Trace is not possible to all countries. For an overview, please visit postnl.nl.
** Parcels can be sent to certain countries using the Insured Service. For an overview, please see postnl.nl.
Grey shaded rates include VAT. Non-shaded rates are exempt from VAT.

Parcels franked with a NetSetTM-franking machine


In the Netherlands (NL): 24-hour service
Maximum size: 100 x 50 x 50 cm
Rates in euros
Parcel
Track & Trace* (foreign items up
to and including 2 kg can also be
sent without Track & Trace)
Registered
Signature for receipt
Track & Trace*
Insured up to 500
Insured Service**
Signature for receipt
Track & Trace*
Insured up to 5,500

2 kg without
up to
2 kg
5 kg
Track&Trace

NL

6.95
6.95
EUR
1
8.73 13.00 19.50

EUR
2

10.67 18.50 25.00
EUR
3

11.64 19.30 26.30
World

17.46 24.30 34.30

NL

8.60
8.60
EUR
1

14.65 21.15
EUR
2

20.15 26.65
EUR
3

20.95 27.95
World

25.95 35.95

8.60
26.65 35.65
32.65 41.65
33.95 43.95
59.95 106.95

NL

EUR
1

EUR
2

EUR
3

World

14.45
32.50 41.50
38.50 47.50
39.80 49.80
65.80 112.80

14.45
20.50
26.00
26.80
31.80

14.45
27.00
32.50
33.80
41.80

10 kg

20 kg

6.95
25.00 34.00
31.00 40.00
32.30 42.30
58.30 105.30

* Outside the European Union, delivery using Track & Trace is not possible to all countries. For an overview, please visit postnl.nl.
** Parcels can be sent to certain countries using the Insured Service. For an overview, please visit postnl.nl.

Delivery
Delivery in the Netherlands from Monday up
to Saturday.
In the Netherlands, a maximum of two
attempts will be made to deliver the parcel.
If delivery at the door was not possible, the
item can be collected at a PostNL outlet for
up to three weeks thereafter.
Please refer to Annex 3 (page 28) to see which
countries are categorised in the zones EUR 1,
EUR 2, EUR 3 and World.
Parcels
Domestic parcels
If no one is present at the delivery address,
attempts will be made to deliver
to one of the neighbours.
International parcels
For the delivery of parcels with Track & Trace
to countries outside the European Union
(zones EUR 3 and World), customs form CN23
must be used.
For the delivery of parcels without Track &
Trace to countries outside the European Union
(zones EUR 3 and World), customs form CN22
must be used.
Registered
For sending valuable items.
Greater assurance of dispatch and delivery.
Registered international parcel
For the delivery of parcels to countries outside
the European Union (zones EUR 3 and World),
customs form CN23 must be used.
Insured Service
International parcels with Insured Service
When sending valuables such as money,
cheques, jewels, entry cards and documents
with monetary value within the Netherlands,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the
PostNL outlets or from the MijnPost shop at
postnl.nl/mijnpost or via postkantoor.nl.
International parcels with Insured Service
When sending parcels abroad with Insured
Service, the use of a Sealbag at 2.05
(incl. VAT) is not compulsory. However, it is
recommended to make use of a Sealbag
when possible. If you do not use a Sealbag,
you must ensure that the item is securely
packaged and sealed.
For the delivery of parcels to countries outside
the European Union (zones EUR 3 and World),
customs form CN23 must be used.
Payment Service
The item is handed over after the recipient has
paid PostNL the amount indicated.
The maximum amount to be recovered is
1,000 (including VAT).
PostNL pays the amount recovered
subtracting 1% provision to the sender.
Payment Service is not possible for items
addressed to a P.O. box.
Payment Service is possible only in the
Netherlands.

Postal rates January 2015 6

Single item mail


Rates

< Table of contents

Cost effective parcel and letterbox parcel


shipping with Online Shipping service

Delivery
Parcels
D
 elivery in the Netherlands from Monday up
to Saturday.
I n the Netherlands, a maximum of two
attempts will be made to deliver the parcel.
If delivery at the door fails, the item may be
collected at a PostNL outlet for up to three
weeks thereafter.
Please refer to Annex 3 (page 27) to see which
countries are included in the zones EUR 1,
EUR 2, EUR 3 and World.

With the Online Shipping service you can easily print shipping
labels for your parcels and letterbox parcels. For more information
visit onlineverzendservice.nl.

In the Netherlands (NL): 24-hour service

Maximum size: 100 x 50 x 50 cm (domestic parcels 10-30 kg: 176 x 78 x 58 cm)


Rates in euros
Letterbox parcel
Proof of acceptance
Tracking information on shipment

up to

2 kg

NL

3.50

- -

5.95

5.95 12.04

6.50

6.50 12.71

Parcel - Delivered to PostNL location


Email notification send to receiver NL
Track & Trace
Parcel - Delivered to home address
Track & Trace
NL
Registered
Signature for receipt
Track & Trace
Insured up to 50

NL

8.15

10 kg

30 kg

8.15 14.36

Letterbox Parcel
D
 elivery in the Netherlands from Tuesday up
to Saturday.
S ending up to 2 kg.
W
 hen your letterbox is too small or full, we will
ring the doorbell in order to deliver the parcel.
In case of absence we will try to deliver the
letterbox parcel to one of the neighbours.
T
 he item can be followed on tracktrace.nl.
F
 or the delivery of small goods, like books or
dvds. More information can be found on
postnl.nl/brievenbuspakje.
Registered
For sending valuable items.
Greater assurance of dispatch and delivery.

Grey shaded rates include VAT. Non-shaded rates are exempt from VAT.

Postal rates January 2015 7

Single item mail

< Table of contents

Speed Service
Parcels and letters
maximum size: 100 x 50 x 50 cm
Rates in euros
Zones*

2 kg

5 kg

10 kg

20 kg

30 kg

NL 10 hrs
NL 12 hrs

29.95
24.45

35.95
30.45

35.95
30.45

42.95
36.75

42.95
36.75

Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9

32.95
43.95
62.25
55.15
59.65
60.45
64.50
76.35
80.95

44.85
59.95
83.25
71.85
79.65
82.35
89.85
105.25
116.15

67.45
86.95
122.45
106.20
114.45
134.35
149.95
172.25
187.35

109.95
135.45
184.15
160.20
170.15
236.15
262.50
287.65
309.25

163.65
203.15
276.25
244.30
255.25
354.25
393.75
431.50
463.75

* For NL and zone 1 up to zone 3, VAT is 21%. For zone 4 up to zone 9, VAT is 0%.

Delivery in European business centres the following working day


Delivery in business centres outside Europe: 2 to 3 working days
Signature for receipt
Insured up to 500
Track & Trace worldwide up to the doorstep
Free delivery envelope

Speed Service zoning


Zone 1: Belgium
Zone 2: Denmark (excl. Faroe Islands and Greenland),
Germany, France (incl. Corsica and Monaco), Italy
(excl. San Marino and Vatican City), Luxembourg,
Austria, Spain (incl. Balearic Islands, excl. Canary
Islands), United Kingdom (excl. Gibraltar and the
Channel Islands), Sweden
Zone 3: Bulgaria, Cyprus, Estonia, Finland, Greece,
Hungary, Ireland, Croatia, Latvia, Lithuania, Malta,
Poland, Portugal (incl. Azores and Madeira), Romania,
Slovenia, Slovakia, Czech Republic
Zone 4: Andorra, Canary Islands, The Channel Islands,
Liechtenstein, Norway, San Marino, Turkey, Vatican
City, Switzerland
Zone 5: Albania, Bosnia-Herzegovina, Gibraltar,
Iceland, Kosovo, Macedonia, Moldova, Montenegro,
Ukraine, Serbia, Belarus

Zone 7: Bahrain, Brazil, Egypt, Philippines, Hong Kong,


India, Indonesia, Iraq, Israel, Japan, Yemen, Jordan,
Kuwait, Macao, Malaysia, Mongolia, New Zealand,
Oman, Puerto Rico, Qatar, Russia (including Asian part),
Singapore, Arab Emirates, Vietnam, South Africa,
South Korea, Taiwan, Thailand
Zone 8: Afghanistan, Argentina, Aruba, Azerbaijan,
Bangladesh, Chile, Colombia, Costa Rica, Curacao,
Dominican Republic, Ecuador, Georgia, Jamaica,
Kazakhstan, Nepal, Nigeria, Pakistan, Peru, SaudiArabia, Sri Lanka, St. Martin, Suriname, Venezuela
Zone 9: Algeria, Burkina Faso, Ethiopia, Ghana, Ivory
Coast, Cape Verde, Cameroon, Kenya, Lebanon, Libya,
Morocco, Mozambique, Sierra Leone, Tanzania, Togo,
Tunisia, Uganda, Zimbabwe
For all countries, please visit postnl.nl.

Zone 6: Australia, Canada, China (excl. Hong Kong and


Macao), Mexico, United States

Postal rates January 2015 8

Bulk mail
Product range

< Table of contents

Features of bulk mail shipping, domestic and


international

PostNL offers an extensive and simple range of bulk mail


options. Its main features are:

You hand in your bulk mail based on size.


You can choose from the following categories, for domestic
as well as international destinations:
Mixed
Small
Large
 Special
Letterbox parcel (domestic destinations only)
Parcels (international only)

Clear division into sizes: Mixed, Small, Large and Special


(and for international shipments, including parcels).
Choice of delivery speed within the Netherlands:
24 hours, Basic 48 hours and Basic 72 hours. With Basic
you can have all your bulk mail delivered on Tuesday,
Thursday or Saturday.
An easy way of composing and handing in your Bulk mail
consignments.
The standard rates depend on the size of the consignment.
For each product there is a single product code.

Sizes
Mixed

Item type

Look, size and weight


may vary.

Small

Large

Same look, size


and weight.

Same look, size


and weight.

Shape

Special

Same look, size


and weight.

Letterbox Parcel

Look, size and weight


may vary.

International parcels

Look, size and weight


may vary.

Rectangular

Minimum
size

Letterbox
(380 x 265 x 32 mm)

140 x 90 mm

Maximum
size

Letterbox
(380 x 265 x 32 mm)

C5 (162 x 229 mm)

C4 (229 x 324 mm)

Letterbox
(380 x 265 x 32 mm)

Letterbox
(380 x 265 x 32 mm)

L+W+H = max. 90 cm
Longest side max. 60 cm

Maximumdikte

32 mm

5 mm

10 mm

32 mm

32 mm

N.a.

Maximum
thickness

2,000 grams

50 grams

350 grams

2,000 grams

2,000 grams

2,000 grams

Contents

All kinds, incl. goods

Paper

Paper

All kinds, incl. goods

Goods

All kinds

Type of
packaging

All kinds, e.g. foil

Paper: closed envelope,


card, selfmailer*

Paper: closed envelope,


card, selfmailer*

All kinds, e.g. foil and


cardboard

Protective wrappers
such as shrink wrap

All kinds, including


goods

* For more information, please visit postnl.nl/selfmailer.

Postal
Postalrates
ratesJanuary
January2015
2015 9

Bulk mail
Delivery speed
Product codes

< Table of contents

Domestic

International

Basic**

Basic DM**

Priority

Standard DM

Mixed

2821

2831

6400

Small

2822

2832

2842

6410

6420

Large

2823

2833

2843

6411

6421

Special

2824

2834

2844

6412

6422

Special e-Sort

2825

2835

2845

Periodical

2826*

2846*

Periodical e-Sort

2827*

2847*

Letterbox parcel

2928
6405

Parcels

* Contract products
** One product code for Basic 48 hours (DM) and Basic 72 hours (DM). The transit time is determined automatically based on the time of hand over.

24 hours

When to use

Basic 48 hours/72 hours*

If your item needs to be delivered the


next day:

If you know in time that your client has


to be informed on a particular day.
You can choose between Basic 48 hours
and basic 72 hours.

From 250 items (minimum order amount


for Mixed is 22).

From 250 items (minimum order amount


for Mixed 22).

Advantages

Quick delivery on the date of your choice

Cost effectieve and delivery date is set

Quality

For the latest information,


visit postnl.nl/kwaliteit

For the latest information,


visit postnl.nl/kwaliteit

Hand-in and delivery

Hand-in
Delivery
Mon
Tue
Tue
Wed
Wed
Thu
Thu
Fri
Fri Sat

Hand-in
Mo
Tue
Wed
Thu
Fri

Where to hand in

At all PostNL Business locations.


See postnl.nl/locatiewijzer.

t all PostNL Business locations.


A
See postnl.nl/locatiewijzer.

Delivery
Thu (72 hours)
Thu (48 hours)
Sat (72 hours)
Sat (48 hours)
Tue (72 hours)

* The different transit times shown above represent target times and are therefore indicative

Transit time for international mail


International bulk mail is sent with Priority Service. Less timecritical direct bulk mail can also be sent by our Standard Service.
You will find the transit time for your international bulk mail in
Annex 2, page 27 (Transit time for international letters).
Postal rates January 2015 10

Bulk mail
General information

How does bulk mail work?


General
What is a consignment?
Bulk refers to a consignment of postal items from one
domestic sender, which is handed over to PostNL for
dispatch at the same time and at the same location, to be
delivered with the same delivery speed accepted at a rate
per item that differs from the single item rate. In order to
be classified as Small, Large and Special formats, the items
in a consignment must have the same look and size. With
the exception of Mixed bulk mail, consignments of bulk
mail may not exceed the weight category for the product
in question. Within their weight category, the items may
vary (e.g. 0-20 grams). Consignments must be handed in
sorted into the categories Small, Large or Special.
A Mixed consignment may consist of items in the Small,
Large and Special sizes. International consignments
may also contain packets. The latter may differ in size,
packaging, contents and look and may weigh up to
2 kg per item.

< Table of contents

Franking
Franking with PostNL Port Betaald (postage paid)
Postal items in a consignment must be franked with the
standard indication PostNL Port Betaald. For foreign
countries this is PostNL Port Betaald/Port Pay Pays-Bas
or PostNL Port Betaald/Postage Paid The Netherlands.
You may find images at postnl.nl/downloads. If you still
have envelopes with the outdated TNT Post Port
Betaald, you may still use them.
Franking with a franking machine
Domestic bulk mail in the categories Small, Large or
Special can be franked with a franking machine. If you
hand in these items as bulk mail at one of our Business
locations and your consignment meets all the conditions
set by PostNL, you may qualify for the bulk mail rate.

Weight categories
The rates for bulk mail are applied per item, and in every
weight category the item weight is always up to and
including the highest weight stated. For example, in the
category 40 to 50 grams no item may weigh more than
50 grams.
Addressing for international items
On mail items to cross border destinations the country of
destination must always be written out in full, either in
Dutch or English, on the bottom address line. Make sure
you write the name of the country, as well as the name of
the town, in capital letters. Other address details, such as
name of the addressee and streetname, may be written
in the language of the country of destination.
If a country makes use of zip codes, you must include
them in the address. Items with a destination outside the
Netherlands must also state the address of the sender
in the Netherlands.

Postal rates January 2015 11

Bulk mail
General Information

Preparing mail
Would you like to hand over a consignment? Then please
take note of the following:
Design
For consignments of bulk mail consisting of 2,500 items or
more that fall within the categories of Small, Large and
Special, the design of your mail is subject to the terms and
conditions described in our brochure Conditions for
designing mail items (latest version). For consignments
of Small, Medium or Special bulk mail consisting of fewer
than 2,500 items, this brochure is provided for advisory
purposes only.
Sorting consignments
Bulk mail in the categories Special and Periodicals can be
handed in sorted from 5,000 items upward. You then
qualify for a lower rate. Sorting becomes easier with the
sorting program e-Sort, which you can download free of
charge via postnl.nl/e-sort. For more information about
sorting methods, visit post.nl or contact our Business
Service on 088 868 68 68.
Tender via MijnPost
MijnPost is the digital customer environment of PostNL.
With MijnPost you can arrange your postal affairs quickly
and effectively, like for instance the administrative
preparation of your bulk mail consignments. First you
tender a consignment in MijnPost. Then you can choose
for:
a yellow Sealbag;
a postal bag with a yellow tie-wrap;
a P1700 order form.
The yellow Sealbags and the tie-wraps are featured with a
barcode. When you prepack your consignment in a yellow
Sealbag or in a postal bag with a yellow tie-wrap, you will
have to mention the barcode alongside the order itself in
MijnPost.
When you choose to use a P1700 order form, you will have
to attach this form to the consignment.

< Table of contents

MijnPost, and for each invoicing period you will receive a


management report. With this report you can allocate the
products and services you have purchased to your own
cost centres. In short, MijnPost enables you to take care
of the financial administration of all your postal affairs.
You can sign up for MijnPost at postnl.nl/mijnpost.
Note
We will charge an admin fee of 3.00 for manually
completed order forms.
Pre-alert
If you have large consignments, please inform us in
advance with regard to the size and contents of the
consignment, so that we may offer you the appropriate
level of service. Notifying in advance is easy with MijnPost.
Size
Small
Large
Special

Pre-alert of
Consignments >25,000 items
Consignments >5,000 items
Consignments >5,000 items

Minimum consignment size or minimum order amount


Bulk mail is subject to a minimum consignment size or a
minimum order amount. This is specified in the relevant
rates. Would you like to hand in a consignment with fewer
items than the smallest defined consignment size? Then
you may either pay the minimum order amount, or you
may pay for the missing number of postal items at the bulk
order rate.

Already using MijnPost? Then you will receive a digital


order confirmation in MijnPost the day after you have
handed in a consignment at our business location. This
way you will always have the latest information on your
order at hand. You will also receive your invoices via

Postal rates January 2015 12

Bulk mail
General Information

< Table of contents

Handover to PostNL

Payment

PostNL has a very extensive network of locations where


you can handover mail. These locations are open on
business days.
Small consignments, up to 5,000 items, may be
presented at any of our more than 2,000 PostNL outlets
and/or Business Points.
Consignments up to 25,000 items, including those using
rolling bins (maximum of 6), may be presented at some
30 Business Points XL (often located in retail outlets).

Payment of your bulk mail is preferably done on account.


If you only send bulk mail occasionally, you may also pay
by single direct debit.

Do you have a consignment of more than 25,000 items, or


are you using more than 6 roll containers? Please hand
them over at one of the business counters at one of our
6 sorting centres.
Note:
When you offer your bulk mail after closing time or on a
Saturday, your consignments will be regarded as delivered
on the next workday.
For a location near you and its opening hours, please visit
postnl.nl/locatiewijzer. If you would like for us to come
collect your mail, please select the Pick-up service (see
page 23).
Handover conditions

Ordering consumables by telephone


We will apply a service charge of 4.00 for ordering
consumables (such as rolling bins or postal bags) by
telephone. You can order your postal aids simply, swiflty
and free of charge via postnl.nl/hulpmiddelen or via your
MijnPost account.
Additional information regarding mail items
For bulk mail items Small, Large, Special and Special
e-Sort that do not comply to the Conditions for
designing mail items(latest version), as mentioned
under Size-Classification, PostNL will charge the rate
of bulk mail Special (or Special e-Sort) plus 10 euro cents
per item. Mixed bulk mail items that do not comply to
these conditions will be charged at a Mixed bulk mail rate
plus 10 euro cents per item.
As of 1 Juli 2015 the following arrangements will apply:
Subject to capacity a possibility to hand in bulk mail
consignments at a sorting centre, after its closing time
(between 19.30 and 21.00), will be offered. In that case
PostNL will charge an extra 7.5% on the applying rate.

The Conditions for designing mail items (latest version)


apply to the way of handing in bulk mail. Bulk mail must be
submitted in countable units of (for example) 25, 50 or
100, with the address placed on the same side and
running in the same direction on each item. When
handing in consignments of (Basic) Direct Mail, Samples
or Periodicals, an additional copy (not addressed) must
be handed in for evaluation. Please indicate to which
consignment a mail item belongs when you hand in
multiple consignments at once. Preferably we receive
an order form for each separate consignment.
Delivery
We aim to deliver the mail on the date of your choice.
If you opt for Bulk Mail 24 hours within the Netherlands,
your mail can be delivered from Tuesday to Saturday.
If you opt for Basic, delivery can be done on Tuesday,
Thursday or Saturday.

Postal
Postalrates
ratesJanuary
January2015
2015 13

Bulk mail
Rates and discounts

PostNL offers a number of different discount arrangements. Our discounts are given on standard rates. To
qualify for discounts, you must have a written agreement
with PostNL.
Domestic discounts
Annual volume discount on letterbox mail
Upwards of an annual volume of 50,000 items of letterbox
mail (items no larger than 380 x 265 x 32 mm and no
heavier than 2 kg), you qualify for an annual volume
discount. The higher your annual volume, the higher the
discount. The discount is at least 3% off the standard rate.
In determining your annual letterbox mail volume, the
following products are taken into account:
Domestic bulk mail
Domestic business reply items*
Domestic letterbox mail franked with a NetSet franking
machine.*
If the annual volume is 50,000 items or more, the discount
on your bulk mail and your domestic business reply items
is included in your contract rate. The discount on domestic
letters franked with a NetSet franking machine is always
credited retroactively at the end of the year.
If your annual volume is less than 50,000 items, but the
letterbox mail franked with a NetSet franking machine
during the year does exceed 2,500 items, a discount of 1%
is given on this volume. This discount is credited retro
actively each year.

< Table of contents

Domestic business reply items*


You may qualify for a discount on the rate for regular
domestic business reply items if your items comply with
the design as described in our brochure Conditions for
designing mail items (latest version). The discount applies
when you send upwards of 25,000 business reply items a
month. The discounted rate is 5 % below the standard
business reply item rate.
Location discount
You qualify for a 1% location discount on large
consignments when:
you hand in your consignment during the opening
hours of one sorting centre;
your consignment is 25,000 items or more;
you have presented your consignment with MijnPost
and given us notice by pre-alert which centre you will
be delivering your consignment;
it is bulk mail for All destinations Netherlands.

Annual volume discount on non-letterbox mail


You receive a 1% discount on the following products
if you send at least 100 items per calendar year:
Registered items franked with a NetSet franking
machine.*
Parcels franked with a NetSet franking machine.*
KIX discount on letterbox mail
You qualify for a 0.5% KIX discount if your annual volume
of domestic letterbox mail is at least 50,000 items and
youve added a special bar code (KIX) to the printed
addresses. The KIX discount does not apply to sorted
consignments, business reply consignments and domestic
letterbox mail franked with a NetSet franking machine.

* Products eligible to rates and discounts at a preset volume are subject to the General Conditions
for the Conveyance of Bulk Letter Mail. These products are subject to V.A.T.. You must apply for a
discount beforehand and in writing. Only the volume portion subject to discount, is considered in
the determination of the annual volume.

Postal rates January 2015 14

Bulk mail
Rates and discounts

< Table of contents

International discounts

Door-to-door distribution

Discounts can also be given on international items. At


10,000 or more postal items or 1,000 or more international
parcels a year, you qualify for lower rates. For more
information about the conditions and the rates, contact
our Business Service on 088 868 68 68 or visit postnl.nl.

Door-to-door distribution involves the delivery of, unaddressed items such as folders, printed matter and samples
to areas of your choosing. For more information, please
visit postnl.nl/huisaanhuis. The rates for door-to-door
delivery can be obtained from our Business Service on
088 868 68 68 on request, or you can visit postnl.nl.

Special domestic and international situations


In special situations we offer other products, rates,
discounts and conditions. These situations may include:
Specific foreign destinations.
Other delivery speeds/transit times.
Other volumes than covered in this brochure.
Different logistic features and circumstances.
Contract term.
Ability to plan/certainty of volumes handed in.

At postnl.nl you will find more information on the various


options and the conditions for concluding a separate
contract with us. You can also contact our Business Service
on 088 868 68 68 or your personal account manager.

In these situations you can conclude a separate contract


with us. It is therefore advisable to contact us, especially
in the following cases:
Consignments >5,000 items.
An annual volume of at least 50,000 items of letterbox
mail within the Netherlands.
An annual volume of at least 10,000 items of
international letterbox mail.
An annual volume of at least 10,000 items letterbox
parcels extra.
In case of mixed postal items from multiple sender
addresses within a single consignment.
Consignments of at least 2,500 items of mail to a single
international destination.
An annual volume of at least 1,000 international parcels
without Track & Trace.
An annual volume of more than 45,000 business reply
items within the Netherlands
Diagnostic business reply consignments.

Postal rates January 2015 15

Bulk mail
Domestic rates
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Mixed
Size: may vary
Packaging: may vary
Content: may vary
Look: may vary
The Mixed rate is
determined by the number
of items and the average
weight per item of the
consignment.
Small
Size: up to C5
Packaging: paper
(card, envelope or
self-mailer)
Content: paper
Look: identical
Weight: max. 50 g
No more than 5 mm thick
Large
Size: up to C4
Packaging: paper (card,
envelope or self-mailer)
Content: paper
Look: identical
Weight: max. 350 g
No more than 10 mm
thick

< Table of contents

Delivery Tuesday through Saturday

Product code
2821
Minimum
order/number
22 250 1,000 2,500

Av.
weight (g)

71.7 66.0 59.4 58.8
20
107.5 98.9 89.1 88.2
50
137.3 126.3 113.7 112.6
75
183.8 169.0 152.2 150.7
150
217.1 199.6 179.8 178.0
250
300.3 276.1 248.8 246.2
500
300.3 276.1 248.8 246.2
2,000

Product code 2822

General information
Postal items in the categories Small, Large and
Special must have the same look and belong to
the same weight category (e.g. 30-40 grams). If
this is not the case, they should be handed over
as Mixed. You can find more general information
about bulk mail from pages 9 to 15.

Minimum number

Weight (g)

0 - 20

20 - 30

30 - 40

40 - 50

250 2,500 5,000


49.6 48.4 46.4
59.9 58.4 56.1
63.2 61.4 59.2
66.7 64.8 62.5

Product code 2823


Minimum
number 250 2,500 5,000

Weight
(g)


0 - 20
52.6 51.4 49.4

20 - 30
62.9 61.4 59.1

30 - 40
66.2 64.4 62.2

40 - 50
69.7 67.8 65.5

50 - 100
76.9 73.2 68.6

100 - 200
99.0 93.1 86.3

200 - 300
139.1 136.2 132.0

300 - 350
179.2 177.7 174.6

Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: for example a
mailing with a gadget
Look: identical

Product code 2824 2825



Minimum number
250
2,500 5,000 5,000


sorted

Weight (g)

0 - 20
60.6 59.4 57.4 49.4

20 - 30
70.9 69.4 67.1 59.1

30 - 40
74.2 72.4 70.2 62.2

40 - 50
77.7 75.8 73.5 65.5

50 - 100
84.9 81.2 76.6 68.6

100 - 200
107.0 101.1 94.3 86.3

200 - 300
147.1 144.2 140.0 132.0

300 - 400
187.2 185.7 182.6 174.6

400 - 500
222.1 218.4 212.7 204.7

500 - 1,000
252.2 245.6 236.8 229.4
1
,000 - 2,000
265.3 262.5 257.1 249.8

Letterbox parcel
Size: maximum
380 x 265 x 32 mm
Content: Goods, for
instance a book or DVD
Look: may vary

Product code

2928

Minimum number
25
Weight (g)
265.0
0 - 2,000

The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Postal rates
January 2015
Posttarieven
2013 16

Bulk mail
Domestic rates
Minimum size 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Mixed
Size: may vary
Packaging: may vary
Content: may vary
Look: may vary

< Table of contents

BASIC: D
 elivery on Thursday
or Saturday

BASIC: D
 elivery on Tuesday,
Thursday or Saturday

The Mixed rate is


determined by the number
of items and the average
weight per item of the
consignment.

Product code
2831
2831

Minimum
order/number

22 250 1,000 2,500
22 250 1,000 2,500
weight (g)
Av,
64.6 59.4 53.5 52.9 61.0 56.1 50.5 50.0
20
96.8 89.1 80.1 79.3 91.4 84.1 75.7 75.0
50
123.6 113.7 102.3 101.3 116.8 107.4 96.6 95.7
75
165.4 152.2 136.9 135.6 156.3 143.7 129.3 128.1
150
195.4 179.8 161.7 160.2 184.6 169.7 152.7 151.3
250
270.4 248.8 223.7 221.7 255.3 234.7 211.2 209.3
500
270.4 248.8 223.7 221.7 255.3 234.7 211.2 209.3
2,000

Small
Size: up to C5
Packaging: paper (card,
envelope orself-mailer)
Content: paper
Look: identical
Weight: max. 50 g
No more than 5 mm thick

Product code
2832
2832

Minimum
number 250 2,500 5,000 250 2,500 5,000

Weight (g)

0 - 20
44.6 43.1 39.0 42.1 40.7 36.9

20 - 30
48.7 46.5 42.1 46.1 43.9 39.9

30 - 40
52.4 49.5 44.5 49.5 46.7 42.1

40 - 50
56.0 53.7 46.8 53.0 50.7 44.3

Large
Size: up to C4
Packaging: paper(card,
envelope or self-mailer)
Content: paper
Look: identical
Weight: max. 350 g
No more than
10 mm thick

Product code
2833
2833

Minimum number 250 2,500 5,000 250 2,500 5,000
Weight (g)

0 - 20
47.6 46.1 42.0 45.1 43.7 39.9

20 - 30
51.7 49.5 45.1 49.1 46.9 42.9

30 - 40
55.4 52.5 47.5 52.5 49.7 45.1

40 - 50
59.0 56.7 49.8 56.0 53.7 47.3

50 - 100
67.4 65.0 52.9 63.8 61.3 50.0

100 - 200
92.2 87.6 69.9 87.2 82.7 66.0

200 - 300
130.6 127.9 91.5 123.4 121.0 86.5

300 - 350
166.3 161.3 111.8 157.2 152.5 105.7

Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: for example a
mailing with a gadget
Look: identical

Product code 2834 2835


2834 2835

Minimum number 250 2,500 5,000 5,000 250 2,500 5,000 5,000


sorted

sorted
Weight (g)

0 - 20
55.6 54.1 50.0 42.0 53.1 51.7 47.9 39.9

20 - 30
59.7 57.5 53.1 45.1 57.1 54.9 50.9 42.9

30 - 40
63.4 60.5 55.5 47.5 60.5 57.7 53.1 45.1

40 - 50
67.0 64.7 57.8 49.8 64.0 61.7 55.3 47.3

50 - 100
75.4 73.0 60.9 52.9 71.8 69.3 58.0 50.0

100 - 200
100.2 95.6 77.9 69.9 95.2 90.7 74.0 66.0

200 - 300
138.6 135.9 99.5 91.5 131.4 129.0 94.5 86.5

300 - 400
174.3 169.3 119.8 111.8 165.2 160.5 113.7 105.7

400 - 500
210.9 205.9 139.4 131.4 199.9 195.1 132.1 124.1

500 - 1,000
233.3 229.8 153.2 146.3 220.6 217.4 144.9 138.3
1
,000 - 2,000
247.4 243.6 167.0 160.0 233.8 230.3 157.9 151.3

The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Postal rates January 2015 17

Bulk mail
Domestic rates

< Table of contents

Basic Direct Mail


Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT

BASIC: Delivery on Thursday


or Saturday

BASIC: Delivery on Tuesday,


Thursday or Saturday

Small
Product code
2842
2842

Size: up to C5

Packaging: paper (card,
Minimum number
250 2,500 5,000
250 2,500 5,000

envelope or self-mailer)
Weight (g)
0 - 20

42.5 40.3 35.2 40.2 37.9 33.3
Content: paper
20 - 30

46.4 43.5 37.9 43.9 41.0 35.9
Look: identical
30 - 40
49.8 46.3 40.1 47.1 43.7 37.8
Weight: max. 50 g
53.3 50.1 42.2 50.5 47.4 39.9
No more than 5 mm
thick 40 - 50
Product code
2843
2843
Large

Size: up to C4
Minimum number 250 2,500 5,000 250 2,500 5,000
Packaging: paper
Weight (g)
(card, envelope or
0 - 20

45.5 43.3 38.2 43.2 40.9 36.3
self-mailer)
20 - 30

49.4 46.5 40.9 46.9 44.0 38.9
Content: paper
30 - 40

52.8 49.3 43.1 50.1 46.7 40.8
Look: identical
40 - 50
56.3 53.1 45.2 53.5 50.4 42.9
Weight: max. 350 g
50 - 100

64.2 60.8 47.6 60.6 57.3 45.1
No more than
100 - 200

87.9 81.7 63.1 83.1 77.4 59.6
10 mm thick
200 - 300

124.4 119.7 82.4 117.7 113.2 77.9
300 - 350

158.5 150.7 100.7 149.8 142.5 95.3

Product code 2844 2845 2844 2845


Special

Size: maximum
Minimum number 250 2,500 5,000 5,000 250 2,500 5,000 5,000

380 x 265 x 32 mm


sorted
sorted
Packaging: e.g. foil


packaging
Weight (g)
Content: for example a
0 - 20

53.5 51.3 46.2 38.2 51.2 48.9 44.3 36.3
mailing with a gadget
20 - 30

57.4 54.5 48.9 40.9 54.9 52.0 46.9 38.9
Look: identical
30 - 40

60.8 57.3 51.1 43.1 58.1 54.7 48.8 40.8
40 - 50

64.3 61.1 53.2 45.2 61.5 58.4 50.9 42.9
50 - 100

72.2 68.8 55.6 47.6 68.6 65.3 53.1 45.1
100 - 200

95.9 89.7 71.1 63.1 91.1 85.4 67.6 59.6
200 - 300

132.4 127.7 90.4 82.4 125.7 121.2 85.9 77.9
300 - 400

166.5 158.7 108.7 100.7 157.8 150.5 103.3 95.3
400 - 500

201.2 193.0 126.4 118.4 190.7 182.9 119.9 111.9
500 - 1,000

222.3 214.9 138.1 131.8 210.2 203.2 130.6 124.4
1 ,000 - 2,000

235.6 227.6 150.3 144.1 222.7 215.3 142.3 136.3
The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Direct Mail
Direct mail is defined as follows: communications
consisting exclusively of advertising, marketing or
publicity material, containing the same message
and differing only in name, address and
identification number of the addressee, or other
matters that do not alter the nature of the
message.
The category direct mail includes mailings and
advertising folders, but also printed matter without
variables, newspapers and magazines.
Direct mail with gadgets can be classified as
Special. Gadgets are small objects of little
monetary value which are added to postal items to
increase their attention value.
When direct mail is handed in an additional copy
(not addressed) must be added for evaluation
purposes.

Postal rates January 2015 18

Bulk mail
Domestic rates

< Table of contents

Periodicals
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT


Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: see the
definition of Periodicals
(in the right-hand
column)
Look: identical

Delivery on Tuesday to Saturday (incl.)

Productcode
2826
2827

250 2,500 5,000 5,000
Minimum number


sorted

Weight
(g)

47.3
0 - 20
46.5
45.2 37.6
47.3
20 - 30
46.5
45.2 37.6
47.3
30 - 40
46.5
45.2 37.6
47.3
40 - 50
46.5
45.2 37.6
50.9
50 - 100
50.7
48.5 41.2
59.0
100 - 200
58.7
56.8 49.3
71.0
200 - 300
70.8
67.3 59.8
85.7
300 - 400
84.6
82.1 74.8
99.6
400 - 500
98.5
95.7 91.9
118.0
500 - 1,000
111.7
108.5 105.7
1 209.7
,000 - 2,000
198.4
192.5 188.3

Periodicals
Periodicals are magazines which:
present information of a current or social cultural
nature; and
are available generally and for an indeterminate
period, and
are issued at least four times a year; and
are of independent economic value to the publisher;
and
have an independent editorial staff (not influenced
by advertisers); and
contain a maximum of 80% in advertisements,
advertorials and other sales information; and
are presented to PostNL at least once every three
months.
Look
In addition, the following applies to periodicals:
they have a table of contents, masthead and a cover;
the publication frequency, date of publication and
serial number appear on the cover;
they are packaged in foil or have a wrapper.
Periodicals may also be presented without packaging
or wrapper in consignments of 200,000 items or more.
For more information and the Terms and Conditions,
please contact our Business Service on 088 868 68 68
or visit postnl.nl.
When Periodicals are handed over, an additional copy
(not addressed) must be added for evaluation
purposes.

BASIC: Delivery on Thursday


or Saturday

Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: see the
definition of Periodicals
(in the right-hand
column)
Look: identical


Productcode

2846 2847

250 2,500 5,000 5,000


Minimum number


sorted


Weight
(g)
38.9
0 - 20
38.4
36.9 30.0
38.9
20 - 30
38.4
36.9 30.0
38.9
30 - 40
38.4
36.9 30.0
38.9
40 - 50
38.4
36.9 30.0
42.2
50 - 100
41.8
40.1 33.2
49.0
100 - 200
48.7
46.6 39.6
59.3
200 - 300
58.3
57.2 50.4
70.8
300 - 400
70.0
67.9 61.2
81.6
400 - 500
80.8
78.8 71.8

500 - 1,000
100.1 99.0 96.4 89.5
1 188.0
,000 - 2,000
186.2
178.9 166.7


Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: see the
definition of Periodicals
(in the right-hand
column)
Look: identical

If you would like to qualify for special rates for


Periodicals, contact our Business Service on
088 868 68 68 or visit postnl.nl for the conditions
or in order to conclude an agreement.

BASIC: Delivery on Thursday


or Saturday

Productcode

2846 2847

250 2,500 5,000 5,000


Minimum number


sorted

Weight (g)
36.9 36.1 35.0 28.4
0 - 20
36.9 36.1 35.0 28.4
20 - 30
36.9 36.1 35.0 28.4
30 - 40
36.9 36.1 35.0 28.4
40 - 50
40.1 39.4 37.9 31.4
50 - 100
46.5 46.0 44.2 37.4
100 - 200
56.0 55.2 54.2 47.5
200 - 300
67.0 66.3 64.2 57.8
300 - 400
77.4 76.3 74.5 67.7
400 - 500
94.6 93.8 91.2 84.5
500 - 1,000
178.0 176.2 169.2 157.6
1,000 - 2,000

The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Postal rates January 2015 19

Bulk mail
International rates
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT

Mixed
Size: may vary
Packaging: may vary
Content: may vary
Look: may vary

The Mixed rate is


determined by the number
of items and the average
weight per item
Small
Size: up to C5
Packaging: paper (card,
envelope or self-mailer)
Content: paper
Look: identical
Weight: max. 50 g
No thicker than 5 mm

Large
Size: up to C4
Packaging: (card,
envelope or self-mailer)
Content: paper
Look: identical
Weight: max. 350 g
No thicker than 10 mm

< Table of contents

General information
Mail items in the categories Small, Large and
Special must have the same look and belong to
the same weight category (for example 30-40
grams). If this is not the case, they can be
presented as Mixed. You can find more general

information about bulk mail on 11 through 15.

The postal rates for Mixed apply to all
Product code
6400
countries.
Direct mail is defined as follows: communi
Minimum order
22
cations consisting exclusively of advertising,

International
marketing or publicity material, containing the
Av.
weight (g)

same message and differing only in name,
20
98.5
address and identification number of the
50
206.3
addressee or in other matters that do not alter
75
254.1
the nature of the message.
150
353.4
The category direct mail includes mailings
250
485.8
and advertising folders, but also printed
500
840.2
matter without variables, newspapers and
750
878.5
magazines.
1,500
917.0
Direct mail with gadgets can be classified as
2,000
917.0
Special. Gadgets are small objects of little
monetary value which are added to postal
Product code 6410 6410 6420
items to increase their attention value.
When direct mail is handed in, an additional
Minimum number
100 500 500
copy (not addressed) must be added for

Direct Mail
evaluation purposes.

Europe World Europe World Europe World
To apply for international bulk mail, postal
Weight (g)
items destined for the zones Europe and

0 - 20
80.9 93.4 71.0 82.1 59.9
61.5
World may be combined into one consign
20 - 30
94.0 108.7 82.6 95.5 69.9
75.5
ment in order to reach the minimum order

30 - 40
108.0 145.6 95.0 127.9 79.1 93.3
amount or minimum number. However, the

40 - 50
132.0 171.5 116.1 150.7 86.5
101.8
consignment must always be presented
separately by zone. In Annex 2 on page 27
Product
code 6411 6411 6421

you can see which countries are included in
the Europe and World zones.
Minimum number
100
500
500
Sending Goods

Direct Mail

Europe World Europe World Europe World

When sending letters and parcels with goods
Weight
(g)

up to a value of 425 to countries outside the

0 - 20
82.5 95.1 72.6 83.7 61.5
63.1
European Union, customs form CN22 must be

20 - 30
96.2 110.8 84.8 97.6 72.0
77.7
used. If the value of the goods exceeds 425,

30 - 40
111.2 148.8 98.2 131.1 82.3 96.5
customs form CN23 must be completed.

40 - 50
135.2 174.7 119.3 153.9 89.7
105.0

50 - 100
164.2 215.8 144.3 189.6 107.9
128.5

100 - 200
233.7 339.0 205.4 297.8 158.7
203.9

200 - 300
351.6 462.8 309.0 406.6 224.3
306.7

300 - 350
450.8 631.4 396.1 554.8 290.0
409.5

Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: for example, a
letterbox parcel with a
book, or a mailing with a
sample or gadget
Look: identical

Product code 6412 6412 6422

Parcels
Mail items that do not fit
through the letterbox
Weight: max. 2 kg
L + w + h = 90 cm
and longest side
60 cm
Size: Packaging, content
and look may vary
The rate for parcels is
determined by the
number of items and the
average weight per item.

Product code

Minimum number
100
500
500

Direct Mail

Europe World Europe World Europe World

Weight
(g)


0 - 20
88.6 101.1 78.7 89.8 67.7
69.2

20 - 30
102.8 117.4 91.4 104.2 78.7 84.3

30 - 40
118.3 155.9 105.2 138.2 89.4
103.6

40 - 50
142.3 181.8 126.4 161.0 96.8
112.1

50 - 100
171.4 223.0 151.5 196.8 115.1
135.8

100 - 200
240.9 346.2 212.6 305.0 165.8
211.2

200 - 300
358.9 470.0 316.2 413.9 231.5
313.9

300 - 400
458.0 638.5 403.3 562.0 297.3
416.7

400 - 500
563.5 807.2 495.9 710.1 362.8
519.4

500 - 1,000
756.9 862.1 665.1 850.0 521.3
744.5
1
,000 - 2,000
857.4 917.0 753.3 915.0 670.0
910.0
6405

Minimum number
5

Europe World
Av.
weight (g)

250

7.21 14.42
500

7.21 14.42
750

7.86 15.18
1,500

8.50 15.94
2,000

8.50 15.94

The General Conditions for the Universal Postal Service (latest version) apply to these products.

Postal rates January 2015 20

Bulk mail
Additional services

< Table of contents

Registered
Delivery in the Netherlands, Monday through
Saturday.
The item can be followed with MijnPost and with
tracktrace.nl.
The maximum compensation for registered letters is
50.
The maximum compensation for registered parcels
is 500.
If delivery at the door was not possible, the item may
be collected at a PostNL outlet for up to three weeks
thereafter.
Add franking indication PostNL Port Betaald or
PostNL Port Betaald/Port Pay Pays-Bas, in
addition to the bar code sticker.

Single item mail on account


Letters

In the Netherlands (NL): 24 hours service


Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Rates in euros and excluding VAT

0-2 kg

Rate
Product code

Registered
Signature for receipt
Track & Trace*
Insured up to 50

7.95 1010
NL
Europe 11.00 6030
World 16.00 6030

Insured Service*
Signature for receipt
Track & Trace*
Contents insured up to 500

NL
13.50 1338
Europe 16.50 6036
World 21.50 6036

International
For the delivery of letters containing goods up to a
value of 425 to countries outside the European
Union, customs form CN22 must be used.
For the delivery of letters containing goods
exceeding a value of 425, you can use the Insured
Service with customs form CN23.

* PostNL does not offer Track & Trace and Insured Services for postage to all countries. Visit postnl.nl for details.
The General Conditions for the Universal Postal Service (latest version) apply to these products.

Parcels

In the Netherlands (NL): 24 hours service


Maximum size: 100 x 50 x 50 cm
Maximum size of domestic parcels 10 -30 kg: 175 x 78 x 58 cm
Rates in euros and excluding VAT

0-2 kg *
0-10 kg
10-30 kg

Rate Product Rate Product
Rate Product
code code code

Parcel
Track & Trace** (except
international items of 0-2 kg)

Registered
Signature for receipt
Track & Trace*
Insured up to 500
Insured Service**
Signature for receipt
Track & Trace*
Contents insured up to 500

8.41 3062 13.25 3062


NL - -
EUR 1
9.00
6300
-
-
-
EUR 2
11.00
6300
-
-
-
-
EUR 3
12.00
6300
-
-
-
-
World 18.00 6300
-
-
-
-
NL
EUR 1
EUR 2

NL

-
-
-

- 8.60 1020 14.90


- Rates

-
on request

- - 14.45

Only
with
MijnPost

1348

* Rates without Track & Trace.


** PostNL does not offer Track & Trace and Insured Services for postage to all countries. Visit postnl.nl for details.
Grey shaded rates include VAT. Non-shaded rates are exempt from VAT.
The General Conditions for the Universal Postal Service (latest version) apply to these products, unless they are shown in grey;
then the General Conditions for the Transport of Goods (latest version) apply.

Insured Service
Delivery in the Netherlands, Monday through
Saturday.
For the delivery of valuable goods.
Parcels sent using the Insured Service are insured
to a maximum of 5,500; letters sent using the
Insured Service to a maximum of 500.
When sending valuables such as money, jewels,
tickets and other documents with monetary value,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the PostNL
outlets or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.
Items are trackable with MijnPost and with
tracktrace.nl.
If delivery at the door was not possible, the item may
be collected at a PostNL outlet for up to three weeks
thereafter,
Insured Service is not possible in combination with
the Pickup service. The item must be handed in at a
PostNL outlet if you wish to insure.
Add franking indication PostNL Port Betaald or
PostNL Port Betaald/Port Pay Pays-Bas, in
addition to the bar code sticker.
International
For international mail items a Sealbag is
compulsory. A Sealbag is not compulsory for
the delivery of registered parcels. However, we do
recommend it if your parcel fits into a Sealbag. If
you do not use a Sealbag, you must ensure that the
item is securely packaged and sealed yourself.
For the delivery of parcels to countries outside the
European Union (zones EUR 3 and World), customs
form CN23 must be used.
In Annex 3 on page 28 you can see which countries
are included in the zones EUR 1, EUR 2, EUR 3 and
World.

Postal
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2015 21

Bulk mail
Additional services

< Table of contents

Domestic bulk letters

24 hours service
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT


2-9 items
10 items

Rate Product Rate Product
code code

Registered
Signature for receipt
Track & Trace
Insured up to 50

NL 7.75 1410

Insured Service
Signature for receipt
Track & Trace
Contents insured up to 500

NL 13.60* 1414

7.05 1410

12.90* 1414

* Including 5.85 surcharge. Insured Services exempt from VAT.


The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

International bulk letters


Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT

Registered
Signature for receipt
Track & Trace*
Insured up to 50


> 5 items

Rate Product
code

Europe 10.00 6408


World 15.00 6408

* PostNL offers delivery using Track & Trace only to certain countries.
For an overview, please visit postnl.nl.
The General Conditions for the Universal Postal Service (latest version) apply to these products

Domestic bulk parcel mail


24 hours service
Maximum size: 100 x 50 x 50 cm
Maximum weight: 10 kg
Rates in euros and excluding VAT

Registered
Delivery in the Netherlands from Monday up to
Saturday.
The item can be followed with MijnPost and with
tracktrace.nl.
The maximum compensation for registered letters
is 50.
The maximum compensation for registered parcels
is 500.
If delivery at the door was not possible, the item may
be collected at a PostNL outlet for up to three weeks
thereafter.
Add franking indication PostNL Port Betaald in
addition to the bar code sticker.
International
For the delivery of letters containing goods up to a
value of 425 to countries outside the European
Union, customs form CN22 must be used.
For the delivery of letters containing goods
exceeding a value of 425, you can use the Insured
Service with customs form CN23.
Insured Service
Delivery in the Netherlands from Monday up to
Saturday.
For the delivery of valuable mail items. Parcels
with Insured Service are insured up to a maximum
of 5,500; letters sent with the Insured Service
up to a maximum of 500.
When sending valuables such as money, jewels,
tickets or other documents with monetary value, the
use of a Sealbag at 2.05 (incl. VAT) is compulsory.
These can be obtained at the PostNL outlets
or from the MijnPost shop at postnl.nl/mijnpost
or via postkantoor.nl.
Your items are trackable with MijnPost and with
Tracktrace.nl.
If delivery at the door was not possible, the item
may be collected at a PostNL outlet for up to three
weeks thereafter.
Insured Service is not possible in combination
with the Pick-up service. The item must be handed
over at a PostNL outlet if you wish to insure it.
Add franking indication PostNL Port Betaald
or PostNL Port Betaald/Port Pay Pays-Bas, in
addition to the bar code sticker.

2-9 items
10 items


Rate Product Rate Product
code
code

Registered
Signature for receipt
Track & Trace
Insured up to 500

NL 8.45 1420 7.35 1420



Insured Service**
Signature for receipt
Track & Trace
Contents insured up to 5,500

NL 14.30* 1424

13.20* 1424

* Including 5.85 surcharge. Insured Services exempt from VAT.


** PostNL offers delivery using Track & Trace only to certain countries.
For an overview, please visit postnl.nl.
The General Conditions for the Transport of Goods (latest version) apply to these parcels.

Postal rates January 2015 22

Business services
Domestic

< Table of contents

Collection and Delivery service*

Subscription service per day in euros and excluding VAT.


Day(s)
Urban/Industrial area
a week
Service window 0.5 hour

1 hour

Rural area
2 hour

0.5 hour

1 hour

2 hour


1
15.45 13.95 12.95 20.15 17.15 14.65

2
12.95 11.45 10.45 17.65 14.65 12.15

3
10.45 8.95 7.95 15.15
12.15 9.65

4
7.95 6.45 5.45 12.65 9.65 7.15

5
5.45 3.95 2.95 10.15 7.15 4.65
5.45 3.95 2.95 10.15 7.15 4.65

6**
* De rates also apply for a combined Delivery- and Collection service
** 6 days a week is only possible for the Delivery service and the combined Delivery- and Collection service
Our Collection and Delivery services are subject to the General Conditions for the Collection and Delivery Service
of Koninklijke PostNL B.V. (latest version)
Volume component per day in euros and excluding VAT.

The Netherlands

Rate

1 to 12 bags
1 to 2 roll containers
- each extra roll container a piece

2.05
10.25
5.10

The daily rate that will be invoiced is the sum of the subscription- and the volume component.

Business Safekeeping service


Rates in euros and excluding VAT.

The Netherlands

Rate

First two weeks


33.00
Per week thereafter 16.50 weekly
Multiple timeslots 189.00 annually
(max. 7 timeslots and max. 14 weeks)

Business Forwarding service


Rates in euros and excluding VAT.

Duration Rate

The Netherlands International*
First two weeks
33.00 54.00
Extra timeslot - serried
16.50 weekly 27.00 weekly
(weekly, max. 12 months)
Separate timeslots - non-serried 247.50 annually (max. 7 timeslots, total combined duration
max. 14 week in one year)
Continuously
448.50 annually 763.00 annually
*

This rate for the Business Forwarding service applies to items send to countries in Europe and elsewhere

The General Conditions for Recipient Services of Koninklijke PostNL (latest version) apply to the Business Forwarding service.

Delivery and Collection Service


PostNL makes a distinction between urban/
industrial areas and rural areas. The subscription
rate is determined on the basis of the type of area
the Collection or Delivery address is situated in. The
daily rate that applies to your situation can be found
on following websites postnl.nl/brengservice and
postnl.nl/haalservice.
The daily rate for the Delivery and Collection Service
consists of:
- A subscription component which depends on the
area (either urban/industrial or rural) of the
delivery address, the chosen service window opted
number of days a week.
- A volume component that depends on the amount
of rolling bins or bags a day.
We invoice the actual number of working days that
matches your contract, excepting nationally
recognised holidays, on a monthly basis. The
amount on your invoice may therefore vary. It is also
possible to order a single, one-off collection of your
mail.
Collection: paying per parcel
It is also possible to contract a Collection service in
which you pay per separate parcel. You qualify for
this arrangement when you send an average of
maximum 25 parcels a day. Besides that you can
enclose up to 200 letters.
Characteristics of this Collection service are:
- Timeslots of either 1 hour, 2 hours or throughout
the day.
- No usage of postal bags or roll containers.
- You can find extra information online at postnl.nl/
haalservice.
Business Safekeeping Service
For keeping mail addressed to your business and
sent by PostNL.
The mail we keep is delivered to you on the first
delivery day after the safekeeping period.
Note: Monday is not a delivery day
You can opt for one continuous period or,
choose a subscription, for a maximum of 7 separate
periods, up to a maximum duration of 14 weeks.
Safekeeping Service can not be contracted for
registered items and items sent with Insured Service.
You can apply online up to 5 working days before the
desired start date via postnl.nl/bewaarservice.
Business Forwarding Service
For forwarding mail to another national or
international postal address.
Handy when your business is temporarily closed,
when you are moving or when you receive mail at
several addresses.
For mail sent to a business address or P.O. box.
For one period, multiple periods (max. 7 periods,
total duration 14 weeks) or continuous (can be
extended annually).
Not applicable to parcels, items weighing more than
2kg, registered letters abroad, unaddressed mail and
mail delivered by other delivery services or couriers.
You can apply online up to 5 working days before the
desired start date via postnl.nl/bewaarservice.

Postal
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2015 23

Business services
Domestic

< Table of contents

P.O. Box
Depending on the location of your P.O. box,
your mail may be available to you as early as
7:30 am.
You can use your P.O. box as an additional
correspondence address.
You can apply for a P.O.t box online.
Please note:
When concluding a new P.O. box contract, an
entry rate is charged.
This entry rate is also charged when you have
your P.O. box number changed.

P.O. Box


Rates
in euros and excluding VAT

Rate

Per year 175.00
Entry fee 39.00
The General Conditions for P.O. boxes of PostNL
(latest version) apply to this product.

Business reply number - letters



Rates
in euros

Number of items
1-100
100-2,500


Weight (g)
VAT exempt
Excl. VAT

2,500-5,000

Subscription

Excl. VAT

0.70 0.69 0.68 175.00 per year



0 - 20
1.39 1.38 1.36
20 - 50
2.08 2.06 2.03
50 - 100
2.66 2.64 2.60
100 - 250
3.71 3.67 3.62
250 - 2,000

Business reply number


With a business reply number, your customers
can return correspondence and printed matter
without having to pay postage.
The addressee pays for all replies, except for
registered mail or mail sent using the Insured
Service. In which case the sender pays the
delivery costs.
Feel free to make arrangements with us
regarding the place of delivery, e.g. a P.O. box
or a business address.

The General Conditions for P.O. boxes of PostNL (latest version) apply to this product.
The General Conditions for the Universal Postal Service of Koninklijke PostNL B.V. (latest version) apply to business reply deliveries.
Products to which rates and discounts are applicable and for which a volume threshold is set are subject to the General Conditions
for the Conveyance of Bulk Letter Mail of PostNL Marketing & Sales (latest version). In which case, VAT is charged.

Business reply number - parcels


Rates
in euros and excluding VAT

Weight (kg)

Rate per item

Subscription


7.74 175.00 per year
0 - 5
10.11
5 - 10
11.78
10 - 20
14.09
20 - 30
The General Conditions for the Transport of Goods of PostNL Pakketten Benelux B.V.
(charging VAT 10 up to 30 kg) apply to letters and parcels sent with the business reply
number, or the General Conditions for the Universal Postal Service of Koninklijke PostNL B.V.
(latest version) (VAT exempt up to 10 kg) apply.
Please note:
Specific requirements are set for the dimensions and weight of freepost and business
reply mail. You can find more information on this in our brochure Conditions for designing
mail items (latest version).
If the place of delivery of freepost mail lies more than fifteen kilometres from the business
reply number, a surcharge of 30% will be added to.

Postal rates January 2015 24

Business services
International

< Table of contents

International returns
IBRS Light
Rates in euros

Mail from
abroad

Subscription

VAT exempt

Excluding VAT

Weight (g)

Rate per item


0 - 2

20 - 50

50 - 100

100 - 250
250 - 500

1.10
175.00 per year
1.73
2.59
4.31
6.21

The General Conditions for the Universal Postal Service of Koninklijke PostNL B.V.
(latest version) apply to the mail items.

IBRS Bulky
Rates in euros




Weight (g)

Europe

Subscription

VAT exempt

Excluding VAT

International Returns
With IBRS Light, your customers can return
correspondence and printed matter without having
to pay postage.
With IBRS Bulky, your customers can return goods
from Europe without having to pay postage.
Items returned using IBRS Light may not weigh
more than 500 grams and must be no thicker than
2 cm. For mail items using IBRS Bulky, the sum of
the length, width and height of the item may not
exceed 90 cm and the longest side may not exceed
60 cm.
If you already have a domestic reply number and
you want to receive return shipments on this
number as well, you need to pay a one-time
subscription fee.
For both Light and Bulky solutions:
- return shipments up to 50 grams can be received
from all countries;
- return shipments exceeding 50 grams can be
received from several countries;
- specific requirements are set for the design of
the return shipments.
For more information about the conditions and
all the options, contact our Business Service on
088 868 68 68 or visit postnl.nl.

Rate per item*


250
7.25
175.00 per year
500
8.03
1,000
9.56
1,500
11.09
2,000
12.62
* The Return Services rate is determined by the number of items and the
average weight per item of the consignment.
The General Conditions for the Universal Postal Service of Koninklijke
PostNL B.V. (latest version) apply.

Postal
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2015 25

Annex 1
General Conditions

< Table of contents

General Conditions
This is a joint publication of Koninklijke PostNL B.V. and PostNL Pakketten Benelux B.V.
The following general conditions apply to the products and services described in this rates brochure.
The conveyance of Single item mailwhich comply with the dimensions and the weight as set out in this
rates brochure and of international bulk mail is subject to the General Conditions for the Universal
Postal Service of Koninklijke PostNL B.V. (latest version). The Payment Service, Priority Service and the
conveyance of (consignments of) larger parcels (heavier than 10kg within the Netherlands; heavier
than 20kg to foreign countries; and /or larger than 38 x 26.5 x 3.2 cm in general) are subject to the
General Conditions for the Transport of Goods of PostNL Pakketten Benelux B.V. (latest version). The
conveyance of bulk letter mail not consisting of parcels is subject to the General Conditions for the
Conveyance of Bulk Letter Mail (AVPB) (latest version). The information in this folder is subject to
change, and may possibly contain errors or omissions.
In this edition, the general conditions applicable are always stated together with the specific product
or service information.
These conditions are the following:







General Conditions for the Universal Postal Service (latest version)


General Conditions for the Conveyance of Bulk Letter Mail (latest version)
General Conditions for the Transport of Goods (latest version)
General Conditions for P.O. boxes (latest version)
General Conditions for Business Reply Numbers (latest version)
General Conditions for the Pick-up and Delivery Service (latest version)
General Conditions for Door-to-Door (latest version)
General Conditions for Recipient Services (latest version)

For more information on which conditions apply to our various products and services, visit postnl.nl
or contact our Business Service on 088 868 68. You may download or request the conditions
simultaneously.

Postal rates January 2015 26

Annex 2
Transit time for international letters
Europe

Albania
Andorra
Austria
Azores
Belarus
Belgium
Bosnia-Herzegovina
Bulgaria
Canary Islands
Channel Islands
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Hungary
Ireland
Iceland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Montenegro
Norway
Poland
Portugal
Romania
Russia
San Marino
Serbia
Slovenia
Slovakia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Vatican City

< Table of contents

World
Priority
Speed
4 - 7
3 - 6
2 - 3
3 - 6
5 - 8
2 - 3
4 - 8
4 - 7
3 - 6
4 - 7
3 - 6
4 - 7
2 - 4
2 - 3
2 - 4
2 - 3
2 - 3
2 - 4
3 - 6
2 - 5
2 - 4
2 - 3
2 - 4
2 - 4
4 - 7
3 - 6
2 - 3
3 - 6
2 - 3
4 - 7
3 - 6
5 - 7
5 - 7
2 - 5
2 - 4
2 - 4
2 - 5
8 - 14
2 - 5
3 - 6
3 - 5
2 - 4
2 - 4
2 - 3
2 - 3
5 - 9
5 - 9
2 - 3
2 - 5

3
3
1
1
4
1
3
1
1
2
4
2
1
1
2
1
1
1
2
1
1
1
1
1
5
1
1
1
1
2
1
1
2
1
1
1
1
2
1
2
1
1
1
1
1
2
2
1
1


Aruba
Australia
Bonaire, Saba
and St. Eustatius
Brazil
Canada
China
Curaao
Hongkong
India
Israel
Japan
Morocco
New Zealand
St. Maarten
Suriname
South Africa
United States
Other non-European
Countries

Priority
Speed
5 - 7 4
5 - 10 4
6 - 9 5
6 - 10 4
3 - 6 2
5 - 9 2
4 - 6 4
4 - 6 2
5 - 10 4
4 - 5 2
4 - 6 3
4 - 8 2
5 - 10 4
5 - 7 5
5 - 8 7
7 - 10 3
3 - 6 2
6 - 12 3-11

Transit time
The tables on this page list a number of frequent foreign
destinations and the applicable indicative transit times.
The transit time is the number of working days a mail item is in
transit before reaching its destination.
The transit time depends on the country of destination, and for
some bulk mail products on the service window selected as well.
Local holidays may also affect the transit time.
The transit time of registered letters or letters sent using the
Insured Service may, depending on the country, differ from the
number of working days stated in the table. On average, this type of
mail takes one working day longer than Priority mail, because it is
processed through an additionally secured channel.
Clearance by customs in the country of destination may result in
your mail item being delayed.
Within Europe, the transit time of mail items using Standard Service
is on average two working days longer than that of items sent by
Priority Service. For countries outside of Europe, this transit time is
on average four working days longer.
The transit time given for the Speed Service refers to capital cities
and the main business centres in the relevant countries. For
outlying areas additional transit time must be allowed. At present it
is not possible to predict a precise transit time.

Postal rates January 2015 27

Annex 3
Transit time for international parcels
EUR 1

Austria
Belgium
Denmark
France
Germany
Italy
Luxembourg
Spain
Sweden
United Kingdom

Priority
Speed
2 - 3
1 - 2
2 - 3
2 - 3
2 - 3
3 - 5
1 - 2
3 - 5
2 - 3
2 - 3

1
1
1
1
1
1
1
1
1
1

EUR 2

Bulgaria
Croatia
Czech Republic
Estonia
Finland
Hungary
Ireland
Latvia
Lithuania
Poland
Portugal
Romania
Slovenia
Slovakia

Priority
Speed
4 - 7
5- 8
3 - 5
4 - 6
2 - 4
3 - 5
2 - 3
3- 6
4 - 6
2 - 5
3 - 5
4 - 7
3 - 5
3 - 5

1
4
1
2
1
1
1
1
1
1
1
1
1
1

World

Aruba
Australia
Bonaire, Saba and
St. Eustatius
Brazil
Canada
China
Curaao
Hongkong
Israel
Japan
Morocco
New Zealand
Russia
St. Martin
Suriname
South Africa
United States

Priority
Speed
4 - 8
6 - 8

4
4

4 - 8
6 - 8
5 - 6
9- 15
4 - 8
4 - 6
4 - 5
4 - 7
4 - 8
5 - 7
8 - 14
4 - 8
5 - 8
5 - 8
3 - 6

5
4
2
2
4
2
2
3
2
4

EUR 3

Albania
Andorra
Belarus
Bosnia-Herzegovina
Canary Islands
Channel Islands
Cyprus
Faroe Islands
Gibraltar
Greece
Greenland
Iceland
Kosovo
Liechtenstein
Macedonia
Malta
Moldova
Montenegro
Norway
San Marino
Serbia
Switzerland
Turkey
Ukraine
Vatican City

< Table of contents

Priority
Speed
5 - 7
2 - 3
5 - 10
4 - 9
5 - 8
5 - 7
4 - 7
2 - 3
4 - 6
3 - 6
3 - 5
3 - 5
7 - 9
3 - 4
5 - 8
4 - 6
6 - 10
5 - 7
2 - 4
3 - 5
5 - 7
2 - 3
5 - 8
6- 10
4 - 5

3
3
4
3
1
2
2
N/a
2
1
N/a
1
5
1
2
1
1
2
1
1
5
1
2
2
1

Transit time
The tables on this page list a number of frequent destinations and
the applicable indicative transit times. The transit time is the
number of working days a mail item is in transit before reaching
its destination.
The transit time depends on the country of destination, and for
some bulk mail products on the service scope selected as well.
Local holidays may also affect the transit time.
The transit time of parcels up to 2 kg without Track & Trace is
the same as for letters.
Clearance by customs in the country of destination may result in
your mail item being delayed.
The transit time given for Speed refers to capital cities and the main
business centres in the relevant countries. For outlying areas
additional transit time must be allowed. At present it is not yet
possible to predict the transit time exactly.

5
7
3
2

Postal rates January 2015 28