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eSpace EMS

V200R001C02SPC200

Product Description

Issue

04

Date

2012-06-08

HUAWEI TECHNOLOGIES CO., LTD.

Copyright Huawei Technologies Co., Ltd. 2012. All rights reserved.


No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions


and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.


Address:

Huawei Industrial Base


Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website:

http://www.huawei.com

Email:

support@huawei.com

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eSpace EMS
Product Description

Contents

Contents
1 Overview......................................................................................................................................... 1
1.1 Product Positioning .......................................................................................................................................... 1
1.2 Managed Objects .............................................................................................................................................. 2
1.3 Product Features ............................................................................................................................................... 4

2 System Structure ........................................................................................................................... 7


2.1 System Architecture ......................................................................................................................................... 7
2.2 Configuration Requirements ............................................................................................................................ 9
2.3 External Interfaces ......................................................................................................................................... 11

3 Functions and Features .............................................................................................................. 13


3.1 NE Access ...................................................................................................................................................... 14
3.2 NE Management............................................................................................................................................. 17
3.2.1 IP PBX Management ............................................................................................................................. 17
3.2.2 IP Phone Management .......................................................................................................................... 19
3.2.3 EGW Management ................................................................................................................................ 21
3.2.4 IAD Management .................................................................................................................................. 23
3.2.5 SBC Management ................................................................................................................................. 25
3.2.6 GS8 Management .................................................................................................................................. 26
3.2.7 Voice Quality Monitoring ..................................................................................................................... 27
3.2.8 Automatic NE Connection .................................................................................................................... 28
3.2.9 NE Information Export ......................................................................................................................... 28
3.2.10 eSpace UC Management ..................................................................................................................... 28
3.3 Topology Management ................................................................................................................................... 34
3.4 Fault Management .......................................................................................................................................... 35
3.5 Performance Monitoring ................................................................................................................................ 38
3.6 Security Management ..................................................................................................................................... 41
3.7 Log Management ........................................................................................................................................... 42
3.8 Message Tracing............................................................................................................................................. 43
3.9 Northbound Interface ..................................................................................................................................... 44

4 System Reliability ....................................................................................................................... 46


5 Technical Specifications ............................................................................................................ 47
6 Acronyms and Abbreviations ................................................................................................... 49
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ii

eSpace EMS
Product Description

1 Overview

Overview

About This Chapter


1.1 Product Positioning
This topic describes the background and purpose of the eSpace EMS.
1.2 Managed Objects
The eSpace EMS can manage IP PBXs, IP Phones, eSpace EGWs, eSpace IADs, SBCs.
1.3 Product Features
This topic describes the eSpace EMS features. These features meet the O&M requirements of
telecom operators in the scenarios such as product deployment, daily maintenance, upgrade
and expansion, and troubleshooting.

1.1 Product Positioning


This topic describes the background and purpose of the eSpace EMS.
The eSpace EMS, developed by Huawei, is a new-generation web-based software platform
that can run on different operating systems. The eSpace EMS provides rapid and competitive
network management solutions for Huawei UC products. It meets operation and maintenance
requirements of the deployment, routine maintenance, troubleshooting, upgrade, and
expansion scenarios, helping increase network management performance and efficiency.

Centralized network management

High-Efficient deployment

Rapid fault location

Effective analysis of network performance

Quick response to service requirements

As the local NMS for Huawei products on the network, the eSpace EMS implements
operations and maintenance requirements such as deployment, routine maintenance,
troubleshooting, upgrade, and expansion.

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The eSpace EMS and this product are deployed together. The eSpace EMS manages only
this product.

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The eSpace EMS can use its northbound interface (NBI) to access a carrier's NMS.

Figure 1-1 eSpace EMS's position in the UC solution

1.2 Managed Objects


The eSpace EMS can manage IP PBXs, IP Phones, eSpace EGWs, eSpace IADs, SBCs.
Table 1-1 lists the specific NEs that can be managed by the eSpace EMS.

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1 Overview

Table 1-1 Managed objects


NE Type

Model

IP PBX

eSpace U1910, eSpace U1930, eSpace U1980, SoftCo9500, SoftCo5500,


SoftCo5816

IP Phone

eSpace 6805, eSpace 6810, eSpace 6830, eSpace 6850, and eSpace 6870

eSpace 7810, eSpace 7820, eSpace 7830, eSpace 7850, and eSpace 7870

eSpace 8850

EGW

EGW1500 series

eSpace
IAD

eSpace IAD1224, eSpace IAD132E(T), eSpace IAD208E(M), eSpace


IAD104H, eSpace IAD102H, eSpace IAD101H

SBC

SX1000

GS8

eSpace
UC
application
s

Business Management Point (BMP)


Access Agent (AA) Service
Enterprise Service Gateway (ESG) Service
Mobile Access Agent (MAA) Service
Call Application Server (Call AS)
The Call AS has the following components:eSpaceCTD, UCCBB, and
UCCallAS.
Presence, Group, and Messaging (PGM)
The PGM has the following components: eCorpServer, GnsService,
PublicGroup, AccountManagement, SoapToXcap, IWF, SM, GMService,
GroupManagement, PGMConfig, and ChatServer.

eSpace
Meeting

hw_IMS_Conference_CBU, hw_IMS_Conference_CMU,
hw_IMS_Conference_CSipServer, hw_IMS_Conference_focus, conference
Portal, MS, Cache, MGW, Agent, WTS, and CIU

SuSE
Linux

SuSE Linux Enterprise Server 9 SP4

SuSE Linux Enterprise Server 10 SP2

SuSE Linux Enterprise Server 11

Windows 2000/2003 Server

Windows 2008 R2

Windows XP/2000/win7 Professional

Windows

Oracle

Oracle 9i/11g

SQL
Server

SQL Server 2000, SQL Server 2005, and SQL Server 2008

Huawei
switch

Quidway S2300, Quidway S3300, Quidway S5300C, and Quidway S9300

Huawei

AR-28 and AR-46

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1 Overview

NE Type

Model

router
Cisco
switch

Cisco 2900 series

Cisco
router

Cisco 3600 series

SBC

SBC 2100 and SBC 2300

Huawei
SVN

Quidway SVN3000 and Quidway SVN5300

Disk array
ISM

S2300E, S2600, S3900, and S5300

Eudemon
firewall

Eudemon 200, Eudemon 500, and Edudemon 1000E

F5 load
balancer

BIG-IP 1600, BIG-IP 3600, BIG-IP 3900, BIG-IP 8400, and BIG-IP 8900

Radware
load
balancer

AppDirector 508, AppDirector 1008, AppDirector 2008, AppDirector 4016,


AppDirector 8016, and AppDirector 12016

In this document, IAD and EGW are short for eSpace IAD and eSpace EGW.

1.3 Product Features


This topic describes the eSpace EMS features. These features meet the O&M requirements of
telecom operators in the scenarios such as product deployment, daily maintenance, upgrade
and expansion, and troubleshooting.

Comprehensive Network Management Functions


You can perform topology management, fault management, and performance management to
achieve local maintenance and centralized management.

Centralized topology management


Topology management enables you to manage and browse topology objects, and receive
topology change notifications.

Centralized fault management


Fault management enables you to receive, synchronize, filter, restore, clear, and identify
alarms, which helps you understand alarms and perform troubleshooting based on
alarms.

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Comprehensive performance management

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Performance monitoring enables you to understand the performance indicators of NEs


and trends of the performance indicators. The indicators and their trends help to optimize
and maintain the network.

Perfect security management


Security management involves authentication, authorization, user management, and role
management. These operations ensure user account security and system running safety.

Comprehensive configuration management


Configuration management enables you to add, modify, delete, import and export
configurations.

Convenient message tracing


Message tracing enables you to create a task to obtain real-time information about UC2.0
service handling processes and use the traced messages to locate faults. The tracing
result can be displayed in a list or chart.

Clear NE upgrade management


The IP PBX, IAD, EGW, IP phone, GS8, and SBC (SX1000) can be upgraded in batches.
Upgrade wizard, upgrade monitor, upgrade history, and version management make NE
upgrade clearer and simpler. The eSpace EMS can be upgraded instantly or scheduledly.
In case of IP PBX or UAP3300 upgrade failure, the eSpace EMS supports upgrade retry
and rollback.

Easy Maintenance
The Web-based client of the eSpace EMS does not require installation or upgrade. You can
access the client by using Internet Explorer or Mozilla Firefox.

Standard Interfaces
NEs access the eSpace EMS over Simple Network Management Protocol Version 3(SNMPv3),
Simple Network Management Protocol Version 2c(SNMPv2c), Simple Network Management
Protocol Version 1(SNMPv1), TR069, and SOAP. The upper-layer NMS uses northbound
interfaces to satisfy various access requirements of users over SNMP.

High Security
A secure transmission mechanism is used to ensure access and data security through
hierarchical user management and data encryption.
You can grant device operation rights to specified user groups to improve reliability and
security of the eSpace EMS.
When the production machine (PM) is down due to a disaster, the redundancy machine (RM)
can take over the eSpace EMS service to ensure service continuity.

License Control
The eSpace EMS provides the following license control items:

Expiration date of a license

Number of allowed NEs

Whether the SNMP northbound alarm function is supported

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Product Description

1 Overview

When the value of a license control item exceeds the specified threshold, an alarm is
generated.
The eSpace EMS allows you to query the license validity period. License states include
normal, expired, invalid, and no license file.

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2 System Structure

System Structure

About This Chapter


2.1 System Architecture
The eSpace EMS is deployed in the single-node system mode or Geography Disaster
Recovery (GDR) mode.
2.2 Configuration Requirements
The eSpace EMS configuration contains the configuration of hardware and software of the
eSpace EMS server and client.
2.3 External Interfaces
External interfaces of the eSpace EMS include northbound interfaces and interfaces between
the eSpace EMS and NEs.

2.1 System Architecture


The eSpace EMS is deployed in the single-node system mode or Geography Disaster
Recovery (GDR) mode.

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2 System Structure

Single-Node System Mode


Figure 2-1 Network diagram in the single-node system mode

GDR mode
A PM and an RM are deployed in the GDR mode. The eSpace EMS is installed on each
machine. The PM provides eSpace EMS services externally. When the PM is faulty, the
service must be manually switched to the RM, and the RM provides the service.

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Product Description

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Figure 2-2 Network diagram in the GDR mode

2.2 Configuration Requirements


The eSpace EMS configuration contains the configuration of hardware and software of the
eSpace EMS server and client.

Hardware Configuration

Table 2-1 shows the hardware requirements on the eSpace EMS server.

Table 2-1 Recommended hardware requirements of the eSpace EMS server


Number of
NEs

Model

Configuration

Requirement

0-20,000

E6000/RH228

CPU

2 x Intel Xeon E5606

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Product Description

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Number of
NEs

Configuration

Requirement

Memory

2 x 4 GB

Hard disk

2 x 300 GB

CPU

2 x Intel Xeon E5506

Memory

32 GB

Hard disk

2 x 300 GB

E6000/RH228
5

20,000-50,000

Model

Table 2-2 shows the hardware requirements of the eSpace EMS client.

Table 2-2 Hardware requirements of the eSpace EMS client


Hardware

Requirement

CPU

P4 2.8 GHz or faster

Memory

2 GB or higher

Hard disk

80 GB

Network adapter

10/100 Mbit/s network adapter

Audio adapter

Integrated audio adapter

Monitor

17" color monitor or larger


Recommended resolution: 1024 x 768

Software Configuration

Table 2-3 shows the software requirements of the eSpace EMS server.

Table 2-3 Software requirements of the eSpace EMS server


Installation Scenario

Software

Version

When Linux is installed

Operating system

SuSE Linux Enterprise


Server 11 SP1

Database

Oracle Database 11g


Release 11.1.0.7.0 - 64bit
Production
Note: The Oracle standard
edition is used in the
single-node system mode,
and the Oracle enterprise
edition is used in the DR
mode.

eSpace EMS

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eSpace EMS
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2 System Structure

Installation Scenario

Software

Version

When Windows is installed

Operating system

Windows Server 2008 R2

Database

Built-in MySQL database

eSpace EMS

Table 2-4 shows the software requirements of the eSpace EMS client.

Table 2-4 Software requirements of the eSpace EMS client


Software

Version

Operating system

Windows XP or Windows 7

Web browser

Internet Explorer 8.0 or Mozilla Firefox


3.6.16
CAUTION
If you do not use the recommended browser
version, some software functions of eSpace EMS
may be unavailable.

2.3 External Interfaces


External interfaces of the eSpace EMS include northbound interfaces and interfaces between
the eSpace EMS and NEs.

Interfaces Between the eSpace EMS and NEs


Table 2-5 lists the mapping between NEs and interfaces.
Table 2-5 Mapping between NEs and interfaces
NE

Interface

eSpace EMS-IP PBX

Telnet/SSH

eSpace EMSUAP3300

Proprietary protocol

eSpace EMS-IAD

SNMP-based interface

eSpace EMS-GS8
eSpace EMSHWLog
eSpace EMS-SBC(SX1000)

TR069-based interface

eSpace EMS-IP Phone


eSpace EMS-EGW

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2 System Structure

NE

Interface

eSpace EMSAT
eSpace EMSUC

SOAP/SNMP

eSpace EMSeSpace Meeting

Northbound Interfaces
Northbound interfaces are provided for external systems, including the upper-layer NMS or
third-party analysis software. Northbound interfaces include SNMP alarm interfaces, SNMP
topology interfaces, and FTP interfaces. Table 2-6 describes the functions of northbound
interfaces.
Table 2-6 Description of northbound interfaces
Interface

Function

SNMP alarm
interface

The upper-layer NMS uses this interface to receive alarms from the
eSpace EMS and handle alarms existing in the eSpace EMS. The SNMP
alarm interface performs the following functions:

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Forwards alarms in real time.

Synchronizes alarms.

Acknowledges or unacknowledges alarms.

Clears alarms.

Forwards heartbeat messages.

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3 Functions and Features

Functions and Features

About This Chapter


3.1 NE Access
Only connected NEs can be managed on the eSpace EMS. NEs can be connected in the
following three ways.
3.2 NE Management
The eSpace EMS can manage IADs, IP PBXs, SBCs, GS8s, IP phones and EGWs.
3.3 Topology Management
In the eSpace EMS, the topology view displays NE status and links. With this function, you
understand the network structure and operating status of network devices.
3.4 Fault Management
With this function, you can learn about and rectify critical faults in a timely manner based on
the alarm information.
3.5 Performance Monitoring
With this function, you can understand the performance indicators of NEs and trends of the
performance indicators. This information provides a reference to optimize and maintain the
network.
3.6 Security Management
Security management is to control the eSpace EMS user permission and user roles, and ensure
security of user accounts and managed devices by means of authentication, authorization, and
encryption.
3.7 Log Management
Logs are stored in the eSpace EMS database. You can query logs on the eSpace EMS client.
3.8 Message Tracing
With this function, you can learn about and rectify critical faults in a timely manner based on
the alarm information.
3.9 Northbound Interface

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3 Functions and Features

Northbound interfaces are the external interfaces to connect the eSpace EMS and the
upper-layer NMS or other systems.

3.1 NE Access
Only connected NEs can be managed on the eSpace EMS. NEs can be connected in the
following three ways.

GUI Page
Figure 3-1 NE access page

Creating an NE
You can create information about subnets, applications, and physical devices on the eSpace
EMS.

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Figure 3-2 Page for creating an NE

Automatic NE Discovery
The system supports automatic detection. After you configure the IP and port ranges, devices
are detected and accessed automatically.
To enable the automatic IP PBX detection, specify the user name and password for logging in
to the IP PBX.

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Figure 3-3 Automatic NE discovery page

The IP address or port number can be customized on the device.

Port mapping must be configured when the device and eSpace EMS are connected over networks.

Batch NE Import
If you need to create a large number of NEs, you can fill in the device list with information
about these NEs and import the device list to the eSpace EMS.
Figure 3-4 Page for importing NEs in batches

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3.2 NE Management
The eSpace EMS can manage IADs, IP PBXs, SBCs, GS8s, IP phones and EGWs.

3.2.1 IP PBX Management


IP PBX management includes configuration management, performance management,
maintenance management, and alarm management.

IP PBX Management Page


Figure 3-5 IP PBX management page

Configuration Management
The eSpace EMS can manage a single IP PBX or IP PBXs in a batch.

Batch configuration
The eSpace EMS enables you to configure SIP trunks for IP PBXs, active and standby IP
PBXs, and the call forwarding offline service in a batch.

Single configuration
Single configuration can be implemented in the following ways:

Command tree
You can use IP PBX-specific commands in the command tree to configure a single IP
PBX.

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Device panel

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The IP PBX device panel provides a GUI that allows you to query the IP PBX's
running status and manage components such as boards.

Performance Management
The eSpace EMS provides performance management so that you can query IP PBX's E1 and
DSP resource usage, and the CPU usage, memory usage, and transmit and receive bandwidth
for boards.

Maintenance Management
The eSpace EMS provides IP PBX maintenance management, which enables you to upgrade
IP PBXs, back up configuration data, trace signaling and trunks, view device information and
operation logs, perform ping tests, and manage patches.

Upgrading IP PBXs
You can upgrade the main program for IP PBXs in batches. If an upgrade fails, you can
retry or roll back the upgrade on the eSpace EMS.

Backing up configuration data


The IP PBX configuration data in the data.bin file can be backed up and restored
automatically or manually on the eSpace EMS, and can be saved to a local computer.

Tracing signaling
The eSpace EMS provides real-time signaling tracing management to dynamically trace
and monitor protocol messages, transmission over ports' signaling links, and service
flows.
The eSpace EMS traces:

SIP signaling

H248 signaling

PRA signaling

R2 signaling

SS7 signaling

QSIG signaling

User messages

Traffic statistics
You can collect the statistics of IP PBX traffic, set the execution period of traffic
statistics collection tasks, set the start time and end time of a traffic statistics collection
task, and export and delete traffic data. The statistics items include the number of global
Real-Time Transfer Protocol (RTP) messages, number of SIP sessions, number of SIP
sessions on the outgoing trunk, number of SIP sessions on the incoming trunk, and
duration of a SIP session.

Tracing trunks
The eSpace EMS traces IP PBX trunks based on the office direction. You can view the
real-time or historical usage of trunks.

Managing patches
You can view, load, activate, deactivate, save, and delete patches on the eSpace EMS.

Operation log
Operation logs record operations that users perform on the IP PBX. You can search for
and export operation logs.

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Ping test
You can run the ping command to test the connection between an IP PBX and other
devices.

Viewing device information


You can view the basic information about IP PBXs, license information, version
information, and patch information on the eSpace EMS.

Alarm Management
The eSpace EMS monitors IP PBX alarms. You can view alarms and rectify them on the
eSpace EMS.

3.2.2 IP Phone Management


This topic describes management functions of IP phones.

IP Phone Management Page


Figure 3-6 IP phone management page

Automatic Deployment

Create IP phone subnets.


You can create IP phone subnets on the eSpace EMS. When an IP phone registers with
the eSpace EMS for the first time, the eSpace EMS automatically adds the IP phone to an
appropriate subnet.

Create configuration files.


After creating a subnet, you are advised to create a configuration file for the subnet. Then,
the eSpace EMS automatically delivers the configuration file to an IP phone when the IP
phone is added to the subnet.

Query IP phones that have not been added to a subnet.


If the IP address of an IP phone is beyond the IP address range of the available subnets,
the eSpace EMS saves the IP phone information to the cache. You can query the IP
phone in the cache, and add a subnet for this IP phone, or change the IP address range of
subnets.

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Configuration Management
Configuration management includes:

Single configuration
You can restart a single IP phone, view or modify its TR069 settings, and load the
configuration file.

Batch configuration
You can restart IP phones and load configuration files in batches.

Maintenance Management
Maintenance management includes:

Manually upgrade an IP phone.

Automatically upgrade an IP phone.


You can upload an IP phone version file to the eSpace EMS. When the automatic
upgrade function is enabled on the IP phone, the IP phone periodically detects the
version number on the eSpace EMS server. If the version is different from the local
version, the IP phone automatically upgrades.

Download configuration files.

Download logs.

Manage configuration file templates.

Alarm Management
The eSpace EMS monitors IP Phone alarms. You can view alarms and rectify them on the
eSpace EMS.

Function Comparison of IP Phones


Table 3-1 compares functions of various IP phones.
Table 3-1 IP phone function list
eSpace 6805,
eSpace 6810,
eSpace 6830,
eSpace 6850,
and eSpace
6870

eSpace 7810, eSpace


7820, eSpace 7830,
eSpace 7850, and
eSpace 7870

eSpace 8850

Creating IP
phone subnets

Supported

Supported

Supported

Managing
configuration
files

Not supported

Supported

Supported

Querying IP
phones that have
not been added to
a subnet

Supported

Supported

Supported

Function

Automat
ic
deploym
ent

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eSpace 6805,
eSpace 6810,
eSpace 6830,
eSpace 6850,
and eSpace
6870

eSpace 7810, eSpace


7820, eSpace 7830,
eSpace 7850, and
eSpace 7870

eSpace 8850

Device restart

Supported

Supported

Supported

Loading a
configuration file

Not supported

Supported

Supported

Querying and
modifying TR069
configuration

Not supported

Supported

Supported

Manual
upgrading
devices

Not supported

Supported

Supported

Automatically
upgrading
devices

Not supported

Supported

Not
supported

Managing
configuration file
templates

Not supported

Supported

Supported

Downloading
configuration
files

Not supported

Supported

Not
supported

Downloading
logs

Not supported

Supported

Not
supported

Supported

Not supported

Not
supported

Function

Configur
ation
manage
ment

Mainten
ance
manage
ment

Managing alarms

3.2.3 EGW Management


The EGW management includes configuration management, maintenance management, and
alarm management.

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EGW Management Page


Figure 3-7 EGW management page

Configuration Management
Table 3-2 lists configuration management functions.
Table 3-2 Configuration management functions
Category

Function

Basic
configurati
on

Load configuration files, back up configuration files, and restore factory


settings or common settings.

Local area
network
(LAN)
configurati
on

Configure the firewall and LAN.

Voice
configurati
on

Configure the SIP server, FXO outgoing prefix, and data synchronization
server.

Maintenance Management
The eSpace EMS provides EGW maintenance management so that you can:

Upgrade EGWs in batches.

Check basic EGW information.

Restart EGWs.

Alarm Management
The eSpace EMS monitors EGW alarms. You can view alarms and rectify them on the eSpace
EMS.

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3.2.4 IAD Management


IAD management includes configuration management, performance management,
maintenance management, and alarm management.

IAD Management Page


Figure 3-8 IAD management page

Configuration Management
The eSpace EMS can manage a single IAD or IADs in a batch.

Single configuration
Table 3-3 lists the all the single configuration functions provided by the eSpace EMS.

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Table 3-3 Single configuration functions


Function

Description

Basic
configurati
on

Configures network parameters, the network management system's (NMS)


IP address, device time, and whitelist.

Advanced
configurati
on

Configures the protocol, Trap switch, Real-Time Transport Control Protocol


(RTCP) alarm threshold, and when to report an alarm when a port is locked,
and SIP soft parameters.

Service
configurati
on

Configures the DigitMap, proxy server, SIP user table, voice parameters, fax
parameters, dual-tone multi-frequency (DTMF) signal collection mode, local
switch, local-switch route, media gateway control protocol (MGCP)
authentication mode, MGCP protocol parameters, media gateway controller
(MGC), media gateway (MG) interface parameters, test operating system or
chip operating system (TOS/COS), port attributes, traffic control, IP address
authentication switch, IP address authentication, SIP trunk, public switched
telephone network (PSTN) server, polarity reversal switch, hotline number,
three-way conversation, short number, wildcard group, and multi-country
adaptation.

System tool

Used to query version information, display the DSP channel status, configure
the network port status, save settings, restore the default or original settings,
restart devices, query country codes, collect statistics on ports, display the
MG link status, and network detection.

Upgrade
managemen
t

Supports the automatic upgrade.

The eSpace EMS provides single configuration functions for IADs based on the IAD model and the
protocol used by the IAD.

Batch configuration

Configure network parameters

Configure the proxy server

Configure NMS's IP address

Configure the read and write community

Save settings

Performance Management
The eSpace EMS provides the performance management function so that you can monitor the
CPU usage of an IAD.

Maintenance Management
The eSpace EMS provides the following functions of managing IADs:

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Automatic upgrade: When the automatic upgrade is enabled, an IAD periodically


checks the latest version recorded in the upgrade file on the FTP server. If the IAD
detects a file with a different version on the FTP server from that in the upgrade file,
it is upgraded automatically.

Manual upgrade: The Complex Programmable Logic Device (CPLD) software and
host software can be manually upgraded for IADs in batches. Only the CPLD
software on IAD132E (T) needs to be upgraded.

The IAD configuration data can be backed up and restored automatically or manually on
the eSpace EMS and can be saved to a local computer.

The IAD user information can be backed up and restored on the eSpace EMS and can be
saved to a local computer.

You can run the ping command to check the connection between an IAD and other
devices.

Alarm Management
The eSpace EMS monitors IAD alarms. You can view alarms and rectify them on the eSpace
EMS.

3.2.5 SBC Management


The SBC management includes the configuration management, upgrade management, and
alarm management.

SBC Management Page


Figure 3-9 SBC management page

Configuration Management
The eSpace EMS enables you to configure a single SBC or SBCs in batches.

Single configuration
The eSpace EMS enables you to perform the following operations on a single SBC:

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Start the device

Perform soft switch

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Configure network parameters

Configure service ports

Batch configuration
The eSpace EMS enables you to perform the following operations on a batch of SBCs:

Start the device

Perform soft switch

Configure service ports

Upgrade Management
The eSpace EMS enables you to upgrade SBCs in batches.

Alarm Management
The eSpace EMS monitors SBC alarms. You can view alarms and rectify them on the eSpace
EMS.

3.2.6 GS8 Management


The GS8 management includes the configuration management, upgrade management, and
alarm management.

GS8 Management Page


Figure 3-10 GS8 management page

Configuration Management
The eSpace EMS enables you to perform the following operations for GS8s:

Restart the system

Configure network parameters

Configure the IP line

Configure the GSM line

Configure routes

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Upgrade Management
The eSpace EMS enables you to upgrade GS8s in a batch.

Alarm Management
The eSpace EMS monitors GS8 alarms. You can view alarms and rectify them on the eSpace
EMS.

3.2.7 Voice Quality Monitoring


The eSpace EMS enables you to monitor the voice quality of eSpace U1910, eSpace U1930,
eSpace U1980 and IAD1224.

Configuring monitoring-related parameters


You can specify monitored areas, start and end times of a monitoring task, and data
collection periods on the eSpace EMS.

Viewing data
You can view the calling and called devices, mean opinion score (MOS) value, delay,
jitter, packet loss ratio, and codec settings on the eSpace EMS.

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Figure 3-11 Report View

3.2.8 Automatic NE Connection


When there are SIP registration relationships or SIP trunks between NEs or when IP PBXs
work in active/standby mode, the eSpace EMS automatically creates connections between
NEs in the topology.

3.2.9 NE Information Export


The eSpace EMS enables you to export device information to .csv files, including the device
name, type, IP address, version information, model, and description.

3.2.10 eSpace UC Management


The eSpace EMS manages eSpace UC V200R001 system, including the following services:
BMP, AA Service, ESG Service, MAA Service, Call AS, eSpace Meeting, and PGM.

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BMP Management
The BMP management includes system management, log management, and alarm
management.

Introduction
The BMP is a unified service management platform and supports the combination of various
services. When logging in to the BMP, the enterprise administrator can maintain enterprise
information and register and deregister enterprise members.

BMP System Management


You can directly access the BMP system after you log in to the eSpace EMS.

Log Management
The eSpace EMS enables you to perform following operations:

Query security logs


Security logs record all security operations in the BMP. The operations include login,
logout, password change, and user creation.

Query operation logs


You can query operation logs to obtain information about historical operations.

Download log files


You can download log files from the BMP server to the local host.

Search for logs


You can set the search criteria to search for logs.

Alarm Management
The eSpace EMS monitors BMP alarms. You can view alarms and rectify them on the eSpace
EMS.

AA Service Management
The AA Service management includes configuration management, performance management,
message tracing, and alarm management.

Introduction
The AA connects eSpace Desktop to ASs. eSpace Desktop obtains login information from the
AA and uses other service capabilities of eSpace UC through the AA.

Configuration Management
The eSpace EMS provides AA configuration tables for easy configuration.

Performance Management
The eSpace EMS enables you to query the number of users who log in to the AA Service
successfully.
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Message Tracing
The eSpace EMS traces the messages transmitted between AA Service components. The
traced messages help you to locate and rectify faults if any.

Alarm Management
The eSpace EMS monitors AA Service alarms. You can view alarms and rectify them on the
eSpace EMS.

ESG Service Management


The ESG Service management includes configuration management, performance management,
message tracing, and alarm management.

Introduction

Provides a service openness and integration platform.

Connects to or integrates with IT, Social Networking Service (SNS), and Internet
systems of enterprises.

Configuration Management
The eSpace EMS enables you to configure:

Database

ESG service

ESG time

PGM

Conference

ESG callback service

Performance Management
The eSpace EMS enables you to obtain the values of Count of ESGCallbackNum, Count of
ESGInvokedFail, Count of ESGInvokedNum, and Count of ESGInvokedSucc.

Message Tracing
The eSpace EMS traces the messages transmitted between ESG Service components. The
traced messages help you to locate and rectify faults if any.

Alarm Management
The eSpace EMS monitors ESG Service alarms. You can view alarms and rectify them on the
eSpace EMS.

MAA Service Management


The eSpace EMS monitors MAA Service alarms. You can view alarms and rectify them on the
eSpace EMS.

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Introduction
The MAA connects third-party clients, especially mobile clients, to ASs and provides the
following functions:

Interface conversion: The MAA converts various interface messages from eSpace UC's
ASs into Transmission Control Protocol (TCP) interface messages and sends them to
third-party clients.

Client session maintenance: After third-party clients connect to the MAA, the MAA
generates a session for each client and maintains the session status based on the client
status.

Service processing: The MAA processes service logic, such as the logic for heartbeat
mechanism, reconnection after a short disconnection, and IM timeout processing.

Call AS Management
The Call AS management includes configuration management, performance management,
message tracing, and alarm management.

Introduction
The Call AS is a core component of eSpace UC and provides call control and service
processing capabilities.

Configuration Management
The eSpace EMS enables you to configure the following items for the eSpaceCTD:

Voice files

CalleePAS

CallerPAS

Default language

ESG service name

Maximum no-answer duration

Route header

Performance Management
The eSpace EMS enables you to collect performance statistics on the following Call AS
components:

eSpaceCTD
The performance indicators of the eSpaceCTD are: number of CTD call failures due to
offline, number of CTD call failures due to busy, and number of CTD call failures due to
no answer.

UCCallAS
The performance indicators of the UCCallAS are: Count of Hunting Group calls in
STC Flow, Count of Hunting Group Calls failed in STC Flow, Count of release calls
for Called party number analyze failed in STC Flow, and Count of release calls for
Called party number authentication failed in STC Flow.

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Message Tracing
The eSpace EMS traces the messages transmitted between eSpaceCTD and UCCallAS. The
traced messages help you to locate and rectify faults if any.

Alarm Management
The eSpace EMS monitors the alarms about the eSpaceCTD and UCCallAS. You can view
alarms and rectify them on the eSpace EMS.

PGM Management
The PGM management includes configuration management, performance management,
message tracing, and alarm management.

Introduction
The PGM has the following components: eCorpServer, GnsService, PublicGroup,
AccountManagement, SoapToXcap, IWF, SM, GMService, GroupManagement, PGMConfig,
and ChatServer.

Configuration Management
The eSpace EMS enables you to configure the following PGM components:

PGMConfig
You can set the following PGMConfig configuration items: common PGM
configurations, contact group, group message, message service management, and SP
number.

ChatServer
You can set the following ChatServer configuration items: conference site and network.

Performance Management
The eSpace EMS enables you to collect the performance statistics on the following PGM
components:

GMService
The performance indicators of the GMService are: count of SM success message, count
of IM success message, count of GM success message, count of SM message, count
of IM message, count of GM message, count of SM fail message, count of IM fail
message, and count of GM fail message.

ChatServer
The performance indicators of the ChatServer are:

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Total number of users in temporary groups, including online users and offline users.

Total number of temporary groups that have been created, including those that are
created successfully and those that failed to be created.

Total number of group messages in a temporary group

Total number of temporary groups that are created successfully

Total number of temporary groups that are deleted

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Message Tracing
The eSpace EMS enables you to trace the messages transmitted between the eCorpServer,
GnsService, PublicGroup, AccountManagement, SoapToXcap, SM, GMService,
GroupManagement, and ChatServer. The traced messages help you to locate and rectify faults
if any.

Alarm Management
The eSpace EMS monitors PGM alarms. You can view alarms and rectify them on the eSpace
EMS.

eSpace Meeting Management


The eSpace Meeting management includes configuration management, performance
management, and alarm management.

Introduction
The Meeting Service provides the conference function, including voice and multimedia
conferences.

Voice conference
The MS supports instant and scheduled voice conferences. It provides a distributed
conference system to allow users to join a remote conference locally, which reduces the
bandwidth usage.

Multimedia conference
Functions such as e-whiteboard, program sharing, document sharing, and e-voting are
provided. Video conferences can be held by terminals with cameras. The MS also
supports license control.

Configuration Management
The eSpace EMS enables you to configure the hw_IMS_Conference_focus.

Performance Management
The eSpace EMS enables you to collect performance statistics on the following
hw_IMS_Conference_focus components:

Number of multimedia conferencesa at a certain time.

Number of multimedia users at a certain time.

Number of voice conferences at a certain time.

Number of voice users at a certain time.

Alarm Management
The eSpace EMS monitors eSpace Meeting alarms. You can view alarms and rectify them on
the eSpace EMS.

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3.3 Topology Management


In the eSpace EMS, the topology view displays NE status and links. With this function, you
understand the network structure and operating status of network devices.

Basics
Table 3-4 Topology objects
Topology
Object

Description

NE

Devices managed in the eSpace EMS are referred to as NEs, for example,
the LocalNMS NE in Figure 3-12. In the topology view, different icons
represent different types of NEs.

Subnet

For easy management, a large network is divided into several subnets (for
example, the spring subnet in Figure 3-12) based on a specific rule, such
as by region or device type.

Link

Links represent physical or logical connections between communications


devices, for example, the link between SEE_1 NE and SEEL_2 NE in
Figure 3-12.

Figure 3-12 Topology management UI

Browsing the Topology View


Topology objects are displayed by layer.

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In the topology view, you can view the layout of all topology objects including NEs, subnets,
and links. If there are a large number of topology objects, you can also use browse them in an
aerial view.

Creating Virtual NEs


Virtual NEs are not actual devices, and they are only for display purposes in the topology
view.
You can create or delete virtual NEs in the topology view.

Creating Virtual Links


Virtual links are not actual links, and they are only for display purposes in the topology view.
You can create or delete virtual links in the topology.

Understanding Alarm Severities


If an alarm is raised, the topology object is displayed in a color corresponding to the alarm
severity. You can easily understand the alarm conditions of NEs.

Accessing the Object Manager UI


You can quickly open the object manager UI using the shortcut menu in the topology view.
The object manager UI displays the monitoring information about NEs, such as the
performance monitoring result and alarm information.

Searching For a Topology Object


You can set a search criterion to quickly search for required topology objects.

3.4 Fault Management


With this function, you can learn about and rectify critical faults in a timely manner based on
the alarm information.

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Basics
Figure 3-13 Fault management UI

Alarm Collection

Monitoring All the Alarms in Real Time


The eSpace EMS receives alarms raised by the managed NEs in real time and displays
these alarms in different ways.
You can be alerted to alarms using the alarm board, alarm sounds, and current alarm list
in real time.

Defining an Alarm
You can set the eSpace EMS to generate a performance alarm and display the alarm in
the alarm window on the client when a performance indicator reaches the specified
threshold.

Alarm Notification

Alerting by Alarm Sounds


Users can be alerted by alarm sounds when alarms are raised.
You can set different alarm sounds and play durations for alarms of different severities.

Browsing the Alarm Board


You can view the number of alarms of each severity on the alarm board.

Remote Alarm Notification


The eSpace EMS can notify users of both alarms and events. If remote notification is
enabled, maintenance personnel can still learn about the alarm conditions on the entire
network outside the equipment room.

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Maintenance personnel can be notified of alarms by email or short message.

By short message
If remote notification by short message is enabled, you must set the short message
service (SMS) gateway and the phone number to receive short messages.

By email
If remote notification by email is enabled, you must set the Simple Mail Transfer
Protocol (SMTP) server address and the email address to receive emails.

Maintenance personnel can set filter criteria based on alarm severity and type, to avoid
receiving alarm notifications that do not require immediate attention.

PerceivedSeverity
The perceivedSeverity field indicates how severe the corresponding fault is. There are four
severity levels: critical, major, minor, and warning.

Critical: This kind of fault has seriously affected service and broken down the system,
and it must be fixed at once. A recovery is needed in case some equipment or resource is
totally unavailable.

Major: This kind of fault has degraded the service quality and must be fixed at once in
working hours. A recovery is needed in case the service quality of some equipment or
resouce degrades.

Minor: This kind of fault has not degraded the service quality, but will bring about
damage if not checked or handled in time.

Warning: This kind of fault has not damaged the service, but the damage is potential.

Browsing Current Alarms

Alarm Query
Current alarms are dynamically refreshed.
You can view uncleared or unacknowledged alarms in the current alarm list. You can
also filter out required alarms by setting a filter criterion.

Browsing Masked Alarms


You can browse and query masked alarms.

Filtering Alarms by Status


You can filter alarms by status.
Alarm status:

Unacknowledged and uncleared

Acknowledged and uncleared

Unacknowledged and cleared

Acknowledged and cleared

Querying Historical Alarms


You can set multiple search criteria to query historical alarms. Only cleared and
acknowledged alarms are recorded in the alarm history.

Viewing Alarm Details


You can view alarm details, including the alarm name, alarm severity, device name,
acknowledgement status, possible cause, and alarm location information.
You send the details to related personnel for fault identification.

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Querying and Browsing Events


You can set multiple search criteria to query events.

Alarm Processing

Disabling Alarm Reporting


Alarm records are updated dynamically. The eSpace EMS always displays the latest
alarms on the top of the alarm browse window.
When viewing an alarm, you can disable reporting of new alarms to prevent the alarms
that you are viewing from scrolling down due to newly reported alarms. You can then
enable reporting of new alarms.

Masking Alarms
If a large number of alarms are reported, you can set mask conditions based on alarm
name or alarm severity to discard alarms that do not need to be noticed. The masked
alarms will not be saved to the alarm database.
You can also set mask conditions for a certain NE or for a type of NEs.

Managing Alarm Mask Rules


You can view, add, modify, and delete alarm mask rules.
You can set an alarm mask rule for a specified MO to mask its alarms.

Clearing Alarms
You can manually clear a certain alarm or a type of alarms. In addition, the system can
automatically clear a certain alarm or a type of alarms by following the instructions from
the upper-level NMS or based on a specified rule.

Acknowledging and Unacknowleging Alarms


You can acknowledge and unacknowledge alarms.
You can unacknowledge the alarms that you have acknowledged. Then the status of the
alarms is changed to unacknowledged.

Alarm Auditing

Exporting Alarm Data


You can export current alarms, historical alarms, masked alarms, and events.

Maintaining Alarm Data


You can set the maximum retention period (for example, six months) for historical
alarms. The system automatically deletes and dumps related data as specified.
You can set whether to dump the outdated data while deleting the data. If data needs to
be dumped, you also need to set a destination path for the dump.

3.5 Performance Monitoring


With this function, you can understand the performance indicators of NEs and trends of the
performance indicators. This information provides a reference to optimize and maintain the
network.

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Basics
Figure 3-14 Performance Monitoring UI

Defining Performance Indicators


You can select the performance indicators to monitor.
After you set the performance indicators and statistical period, the eSpace EMS collects
performance data based on the specified conditions. The results are displayed in the real-time
performance monitoring view.

Monitoring Performance Indicators in Real Time


You can monitor the performance indicators of MOs in real time and therefore notice
exceptions quickly.
The monitoring results can be displayed in different types of charts (such as a bar chart or a
line chart). The charts help you learn about the changes and trends of the performance
indicators. Based on the changes and trends, you can take measures before the key indicators
reach their thresholds.

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Figure 3-15 Real-time performance monitoring view

Defining Monitoring Views


You can add, modify, and delete monitoring views, and adjust the locations of monitoring
views.

Setting Alarm Thresholds of Performance Indicators


You can set alarm thresholds for the performance indicators of an NE, and learn about the
operating status of the NE based on the generated performance alarms.

Managing Performance Monitoring Templates


You can add, modify, delete, and define performance monitoring templates.

Querying Historical Performance Data


You can set search criteria to query historical performance data.

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Exporting Performance Data


You can export performance data to .csv files.

Maintaining Performance Data


You can set the retention period for performance data. When the overflow conditions are met,
the performance data is automatically dumped.

3.6 Security Management


Security management is to control the eSpace EMS user permission and user roles, and ensure
security of user accounts and managed devices by means of authentication, authorization, and
encryption.

Role Management
Role management enables you to add, delete, modify, and query roles. Role permission of the
eSpace EMS is a binary group of the MO list and operation list, which means that the user can
perform the operations in the operation list for the objects in the MO list.
When you create or modify a role, you can set or modify the role permission.
By default, the system has a super administrator role which cannot be deleted and whose
permission cannot be modified. You can only modify the description and members.

User Management
User management enables you to add, delete, modify, and query users.
The administrator can set and modify user roles and the access control policies. The access
control policies control login time and login IP addresses. User role is not mandatory for a
user. If you do not have a user role, you can perform only the operations that are not
controlled by permission after login.
User status is normal, disabled, and locked.

If the consecutive failed login attempts exceed the threshold, the user account is locked.
The locked user account can unlock automatically at the configured time or can be
unlocked by the administrator.

If a user has not logged in for a long time, the user account is disabled automatically. In
addition, the user accounts can be disabled by the administrator. Only the administrator
can recover the disabled user account.

Security Policy Management


Security policies can ensure security of user accounts, passwords, and eSpace EMS.
Table 3-5 Security policies
Security
Policy

Description

Password

You can specify the following settings for the password policy:

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Security
Policy

Description

policy

Minimum password length

Maximum attempts to enter the password the same as old passwords

Maximum number of occurrences of a character in a password

Allow special characters: space!"#$%&'()*+,-./:;<=>?@[\]^`{_|}~

Minimum time interval between password change attempts

Forcibly change an expired password

Account
policy

Access
control
policies

You can specify the following settings for the password policy:

Minimum account length

Disable account if no login for specified days

Lock duration

Automatic disable user accounts

Access control policies include:

Login time control policy


You can set the login date, time, and days of the week.

Login IP address control policy


You can set the login IP address segment.

Screen Lock
You can set whether to enable the screen lock function and the timeout duration.
For security purpose, if you want to stop performing operations for a certain period of time,
you can enable the eSpace EMS to lock the client automatically. If the screen is locked, you
need to enter the password to unlock the client.

User Session Monitoring


The eSpace EMS provides user session monitoring to monitor the login user, login time, and
login IP address to prevent attacks from malicious users and to monitor online users. The
administrator can force a user to exit the eSpace EMS.

Password Change
You can change your password and the administrator can reset the user password. New
passwords must comply with the password policy.

3.7 Log Management


Logs are stored in the eSpace EMS database. You can query logs on the eSpace EMS client.
The log information helps you rapidly identify and analyze the faults. You can set the search
criteria to query logs and analyze the query results, helping you learn about the user
operations and operation status of the eSpace EMS.
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Table 3-6 Log types


Log Type

Description

Operation logs

Operation logs record all user operations, including users, operation


names, operation time, operated objects, and operation results.

System logs

System logs record the significant events occurring in the system,


including system exceptions, and network faults. System logs record the
basic information, modules, severities, and operation results. System logs
help you analyze the system status and troubleshoot the faults.

Security logs

Security logs record information about security operations, for example,


login or logout, password change, and user creation.

3.8 Message Tracing


With this function, you can learn about and rectify critical faults in a timely manner based on
the alarm information.

Basics
Figure 3-16 Message tracing UI

Managing a Tracing Task


You can create, delete, start, or stop a tracing task and browse task attributes.

Parsing the Message


The client parses the tracing result reported by the NE.

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Displaying Tracing Results


Tables and sequence diagrams are used to show tracing results. In addition, each record is
displayed in a tree diagram and in hexadecimal.

Analyzing Tracing Results


You can analyze the service flow and reported content in the tracing result.

Parsing the service flow: distinguishes the incomplete flow from the complete flow in
the reported message and Locates the problem through the incomplete flow. If the device
provides the flow identification, compare flows based on identifications. Messages with
the same identification are in the same flow. If the device does not provide the flow
identification, compare flows based on the sequence of the report time.

Analyzing reported content: The tracing message reported can be divided into three
levels: normal, warning, and error. Messages of different levels are in different colors.

Managing Tracing Files


After saving tracing results in files, you can download, query, or delete the tracing files.

3.9 Northbound Interface


Northbound interfaces are the external interfaces to connect the eSpace EMS and the
upper-layer NMS or other systems.
Table 3-7 Description of northbound interfaces
Inter
face

Function

SNM
P
Alar
m

Supports SNMP V1, SNMP V2C, and SNMP V3.

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Report and
filter alarms in
real time

Acknowledge
and
unacknowledg
e alarms

Synchronize
alarms

If the connection between the upper-layer NMS and the eSpace


EMS is abnormal or the upper-layer NMS is restarted, the
upper-layer NMS can deliver the command of synchronizing
alarms to the eSpace EMS. After the eSpace EMS receives the
command, the eSpace EMS reports all active alarms to the
upper-layer NMS again. The upper-layer NMS updates the
alarms based on alarm serial number to make the alarms
consistent with those on the eSpace EMS.

Transfer clear
alarms in real
time

If the NE fault is rectified or the local maintenance personnel


manually clear an alarm, the eSpace EMS reports a clear alarm to
the upper-layer NMS. The upper-layer NMS finds the

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Inter
face

Function
corresponding active alarms based on the serial numbers of the
clear alarms and clears them.
Heartbeat
mechanism

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The SNMP interfaces for heartbeat check are provided for


external systems to query and set the heartbeat period. The
eSpace EMS periodically sends the heartbeat information to the
external systems to monitor the status of communication links.

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Product Description

4 System Reliability

System Reliability

The eSpace EMS supports self-monitoring, backup and restoration, security hardening, and
geography disaster recovery (GDR) to ensure system reliability.

Self-Monitoring Capabilities
To ensure reliability, the eSpace EMS provides the watchdog process to monitor its own
applications and processes. If a process abnormally exits, the watchdog process automatically
restarts the process.

Backup and Recovery Capabilities


When Linux is used, the system provides the backup and recovery capabilities to full backup
and restore eSpace EMS files and database data. This ensures the reliability of the system and
database data.

Security Hardening Capability


Security of the system host is reinforced to ensure safe and stable running of the operating
system. Therefore, system services can run safely and stably.
The eSpace EMS server has the following security risks:

A large number of services and ports are opened during operating system installation,
which leaves the system vulnerable to malicious attacks.

No strict restrictions are imposed on the file rights and environment variables, which
increases security vulnerabilities of the system.

To achieve security hardening, you can add, modify, or tailor the modules and components of
the system, and shield and eliminate the defects and security vulnerabilities of the system.

Geographical Redundancy Capability


To ensure service continuity, establish the same service system of the PM in the RM. The PM
synchronizes data to the RM periodically. When a disaster such as fire or earthquake occurs in
the PM, services can be switched to the RM. This is called geographical redundancy.
Generally, the PM provides services. When a disaster occurs in the PM, the eSpace EMS
service can be switched manually to the RM, which reduces the service interruption duration.
When Linux is used, the eSpace EMS provides GDR to support geographical redundancy.

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eSpace EMS
Product Description

5 Technical Specifications

Technical Specifications

Table 5-1 Performance indicators


Indicator

Value

Maximum number of
topology nodes allowed

The values vary according to server configurations:

20,000 for a Linux server with the following minimum


configuration: 2 CPUs (for example, 2 x E5506), 8-GB
memory, 2 x 300-GB disks

50,000 for a Linux server with the following minimum


configuration: 2 CPUs (for example, 2 x E5506), 32-GB
memory, 2 x 300-GB disks

1000 for a Windows server with the following minimum


configuration: 2 CPUs (for example, 2 x E5506), 8-GB
memory, 2 x 300-GB disks

Maximum number of
current alarms allowed

20,000

Maximum number of
historical alarms allowed

15,000,000

Maximum number of
events allowed

15,000,000

Maximum number of logs


allowed

300,000

Maximum alarm delay

30 seconds

Delay for querying 100,000


alarms

5 seconds

Maximum alarm
processing capabilities

100 alarms per second

Maximum number of
objects under a subnet

500

Maximum number of
layers supported in the
topology view

11

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eSpace EMS
Product Description

5 Technical Specifications

Indicator

Value

Maximum number of users


logged into the eSpace
EMS at a time.

100

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One IP phone or SBC is equal to one equivalent NE, one IAD, GS8 or EGW is equal to five
equivalent NEs, and one IP PBX is equal to 50 equivalent NEs.

The equivalent NEs managed by the eSpace EMS are calculated in the following formula: IP PBX x
50 + (IAD + GS8 + EGW) x 5 + IP Phone + SBC. The total number cannot exceed the maximum
number of topology nodes allowed.

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eSpace EMS
Product Description

6 Acronyms and Abbreviations

Acronyms and Abbreviations

A
AA

Access Agent

AS

Application Server

B
BMP

Business Management Point

C
Call As

Call Application Server

CSV

Comma-Separated Values

E
eConf AS

Enterprise Conference Application Server

EMS

Element Management System

ESG

Enterprise Service Gateway

F
FTP

File Transfer Protocol

G
GDR

Geography Disaster Recovery

I
ICMP

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Internet Control Message Protocol

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eSpace EMS
Product Description

6 Acronyms and Abbreviations

IP

Internet Protocol

L
LAN

Local Area Network

M
MAA

Mobile Access Agent

MOS

Mean Opinion Score

N
NGIN

Next Generation Intelligent Network

NMS

Network Management System

P
PGM

Presence Group Messaging

PM

Performance Management

S
SFTP

Secure File Transfer Protocol

SMTP

Simple Mail Transfer Protocol

SNMP

Simple Network Management Protocol

SOAP

Simple Object Access Protocol

T
TCP

Transmission Control Protocol

TOPO

Topology Management

U
UOA

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Uniform Operation Maintenance Agent

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