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PMP Exam Sample Questions 3

:
1. You are a project manager working for a fast moving consumer goods company. You are
currently managing a process improvement project for your organization. You have just
obtained approval for a change request for a defect repair you have issued. What should be
your next step?
A.
B.
C.
D.

Perform the defect repair in the Direct and Manage Project Work process
Perform the defect repair in the Monitor and Control Project Work process
Document the approval in the change log
Document the approval in the issue log

*Hint: You must document the approval before carrying out the defect repairs.

Answer: C
Explanation: You must document the approval before carrying out the defect repairs. A
change log is used to document changes that occur during a project.
2. You are currently performing process analysis for your project and you are following the
steps outlined in the process improvement plan to identify needed improvements. You are
examining problems that have surfaced, constraints experienced, and non-value-added
activities identified during process execution. You are analyzing a sample of readings from
the processes. If you need to decrease your confidence interval for your measurements,
what should you do regarding the sample size you have selected?
A. You should increase the sample size to decrease the confidence interval
B. You should decrease the sample size to decrease the confidence interval
C. You should keep the same sample size since it does not have any effect on the
confidence interval
D. You should keep the same sample size but decrease the number of measurements
in the sample
*Hint: Confidence interval is the range of statistical values within which a result is expected to fall with a
specific probability.

Answer: A
Explanation: Confidence interval is the range of statistical values within which a result is
expected to fall with a specific probability. A confidence interval (CI) is a particular kind of
interval estimate of a population parameter. Instead of estimating the parameter by a single
value, an interval likely to include the parameter is given. In this way, confidence intervals
are used to indicate the reliability of an estimate. The smaller the confidence interval, the
more accurate the measurement is. Therefore, if we want to decrease the confidence
interval, i.e. we want a closer estimate, we need to increase the sample size.

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3. You are currently performing quality assurance on your project by conducting a Quality
Audit. Which of the following is not an objective of a Quality Audit?
A. Share the good practices introduced or implemented in similar projects in the
organization and/or industry
B. Document the effectiveness of the Risk Management process
C. Identify all the good/best practices being implemented
D. Identify all the gaps/shortcomings
*Hint: Think about the specific knowledge area in which you conduct the Perform Quality Assurance
process.

Answer: B
Explanation: The Perform Quality Assurance process is conducted in the Quality
Management knowledge area, not the Risk Management knowledge area. Although
documenting the effectiveness of the Risk Management process is an important activity, it is
performed in the Risk Management knowledge area, not the Quality Management area. All
remaining answer choices are specific objectives of the Quality Audit.
4. You have been assigned as the project manager for an upcoming telecommunications
project in a developing country. Due to cost issues, you cannot take the entire project team
from your local country to the country where the project will be executed. You take a few of
the project team members with you and plan to hire the rest of the team from the local job
market. You are also considering building a virtual team to get technical support from the
country of your origin. Which of the following problems are you likely to face as a result of
having a virtual team?
A.
B.
C.
D.

Virtual team members lack motivation
The use of a virtual team may create noise
Virtual team members cannot communicate frequently
Technical assistance cannot be provided by the virtual team members

*Hint: Virtual teams are groups of people with a shared goal who fulfill their roles with little or no time
spent meeting face-to-face.

Answer: B
Explanation: The use of virtual teams creates new possibilities when acquiring project team
members. Virtual teams can be defined as groups of people with a shared goal who fulfill
their roles with little or no time spent meeting face-to-face. The availability of electronic
communication such as e-mail, audio conferencing, web-based meetings, and video
conferencing has made such teams feasible. Noise is anything that interferes with the
transmission and understanding of the message (e.g. distance, unfamiliar technology, lack
of background information, etc.). Noise is the biggest concern for virtual teams.
5. You are working in a weak matrix organization. You are having problems acquiring the
project human resources you were promised earlier during the planning phase of the
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project. The substitute resources being offered to you do not have the skills required to
perform the project work. What should you do to resolve this problem?
A.
B.
C.
D.

You should issue a change request
You should use your legitimate power to obtain the required resources
You should convince your project sponsor to release the necessary resources
You should negotiate with the functional manager

Hint: Determine which of the available choices can actually help you obtain the required resources.

Answer: D
Explanation: You only issue a change request when you require a change to the project
baselines, which is not the case here. You can use your legitimate power to obtain the
required resources if you were in a projectized organization, but as you are not, this choice
is incorrect. Your project sponsor is responsible for the project funding and does not have
any significant influence over the project human resource decisions in a weak matrix
organization. As the resources are controlled by their functional managers in a weak matrix
organization, negotiating with the respective functional managers might resolve the issue.

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