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Metrolog

Safety,
maintenance and troubleshooting
of
pressure, flow and temperature
electronic
downhole memory gauges

includes
safety, maintenance and troubleshooting instructions for:

AMEtrolog
TAMEtrolog
Flolog
Multilog

Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 1

Safety

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Safety

Memory gauges are pressure tools. If careful procedures are not followed, pressure
could be trapped inside the tool and the dismantling operation could become
dangerous.
Memory gauges are designed for and can be run in a sour gas environment. Usual
maintenance and safety practices for sour service equipment must be followed in
order to protect personnel using the tool and to ensure the longest possible tool
service life.
Memory gauges use lithium battery packs, which have special handling and disposal
procedures.
If the following recommendations are not clear or in case of doubt, please contact
Metrolog at:
Tel: + 33 5 61348074
Fax: + 33 5 61348066
Email: support@metrolog.com
It is assumed that all relevant safety aspects, precautions and recommendations
are known by the operators using Metrolog gauges.

Pressure

As any downhole tool, a memory gauge can trap pressure. While every precaution
must be taken to insure that pressure cannot enter in the gauge by:
regularly changing the O-rings,
always cleaning the O-ring grooves before installing new O-rings,
using the right O-ring type for a given environment,
maintaining the HPC contacts O-rings,
from time to time, tightening the quartz crystal sensor on its holder with a
dynamometric range,
(see the following sections for more details), it is always possible to face the rare
event that pressure entered in the tool but did not get out. It is particularly true in
gas wells when the gauge has been left for a long time in the well: pressure could
enter slowly by migrating through the O-rings but does not have time to bleed-off
when the gauge is retrieved.
Most of Metrolog memory gauges are built for this problem not to happen: either
the pressure or the temperature probe of the AMEtrolog, TAMEtrolog, Flolog and
Multilog will be pushed out of their seat if pressure inside the tool becomes higher
that the outside pressure. CGMs, by their design, cannot incorporate such a safety
feature.
Metrolog proposes, for CGMs, a special electronics housing with a built-in relief
valve. This relief valve must be maintained in perfect condition to be efficient.
When gauges must be exposed to gas for a long period of time, it is advisable to
run them inside gauge carriers full of high temperature oil (i.e. silicone oil) in order
to avoid or limit the gas migration through the O-rings. Metrolog proposes these
carriers for its different gauges.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 1

Safety

--------------------------------------------------------------------------------------------------------------------------------------------------------In extreme cases, for very long duration operation in gas wells, Metrolog proposes
Fully-Welded CGM gauges. These CGMs do not have any O-ring and thus are the
only solution for very long exposure to gas.

However, and except when Fully-Welded CGMs have been used, all the above
precautions may not be sufficient to prevent pressure to enter the gauge. Strict
procedures must thus be followed.
When pressure is trapped in a memory gauge, two possible symptoms must alert
the user:
- the HPC sleeve is extremely hard to move and even stuck and
- the electronics housing is very hard to move and its locking screws are hard to
remove.
Caution!! These symptoms are not exhaustive and pressure could be trapped in the
gauge without any evidence of such a problem.

WARNING

A highly possible danger comes from the HPC contacts that could be expelled with
a great force when the HPC sleeve is moved. The HPC contacts are glued in place
but just to keep them in their seat not to resist to high internal pressure.

Whe n m ovi ng t he H PC sle eve, d o not sta nd i n front of t he H PC


contact s. C he c k t he ir p ositi on be fore m oving t he H PC sl eev e:
they are on the sam e a xi s that the se ri al num be r vi si ble on a
fl at surfac e whe n the H PC sl eeve i s i n its up p ositi on.

WARNING

Try to open the electronics housing first. In this case, all precautions must be
taken to avoid the housing to be ejected violently (for the same trapped pressure,
the force pushing on the housing is 10 times higher that the force pushing on the
HPC contact.

Whe n rem ovi ng the ele ctronic s housing, do not sta nd i n the
ali gnm e nt of t he t ool.

Sour service

All Metrolog's memory gauges have been designed to be run in sour service
environment but, in this case, O-rings must be changed between every run and the
bottom nose filled-in with high temperature grease.
The CGM has a built-in bellow, which protects the quartz sensor against the well
fluid.
Complete buffer tube adapters or special bottom noses with a built-in buffer tube
are available on request for sensor protection.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 1

Safety

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Battery safety

Lithium batteries used by Metrolog memory gauges are Lithium based batteries
that are a potential hazard in case of wrong usage or wrong operation. We thus
advise the users to observe particular precautions when using Lithium batteries,
such as:
1. Do no t u se ba tteries abov e th ei r tem p era tu r e li mi t.
2. Do not op en th e batteri es in ord er to p r even t any ris k of short
cir cuit.
3. Do not in tro duc e a m etallic or con du cti ve objec t in th e ba ttery
connecto r in o rd er to p r ev ent any risk of sho rt cir cuit.
4. Do no t th row th em in fir e.
5. Do no t o p en th em .
6. Do no t try to r echa rge them .
7. Do not pu t th em un der any p r essu r e or str ess that coul d d efor m
them .
8. Do no t kno ck on th e ba tteries in or d er to depassi vate th em . If
need ed, us e th e d epassiv er su p plied by M etrolog.

WARNING

In most of th e coun tries, s tri c t r egulations a p ply for the dis posal or
the destru ction of Lithium batteri es . Pleas e conta c t sp ecializ ed
com panies o r M etrolog.
In order to protect the users, these batteries are equipped with a double level of
fuse. One fuse is built in the cell itself, a second fuse has been added at Metrolog's
request by the battery manufacturer. However, it is important to understand and
respect the above rules and to treat these batteries with special care with a full
understanding of their specificity; the protection by fuses is of no use in case of
deformation or crushing of a battery by a mechanical action.
If you have any question or doubt, please contact Metrolog.

WARNING

Before use, ca re full y c hec k t he ma xi mum tem pe rat ure of t he


sel ecte d batt ery a nd c omp are it with t he exp ecte d d ownhol e
tem pe rat ure.
1
2

x15 (E15, E15E, H15, J15, F15, F15E, 2F15E, etc..) batteries are limited to
150 C or 300 F.
x18 (E18, F18, etc..) batteries are limited to 1 80 C or 350 F.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

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Replacement of O-rings
The O-rings generally supplied by Metrolog are Viton O-rings 90 Duro.
When replacing the O-rings, it is important to follow strict procedures in order to
achieve the proper seals and their longevity:
1. Apply the minimum possible stress. Pass the O-rings around the smaller
diameter possible.
2. Because of the inevitable stress applied when installing new O-rings, once
installed, wait 2 minutes before placing the housing that will cover them. This
gives time for the O-rings to relax and to take back their original shape.
3. Metrolog recommends not to use back-up rings anymore.
Wherever an O-ring and a back-up ring were used, install two O-rings of the same
size in the same groove instead.
(Figure M1 - O-rings installation)

WARNING

Sp eci al O -r ings for o pe r atio ns in ga s well s


For long or multiple exposures to gas, it may be needed to replace the standard
Viton 709/90 O-rings by special O-rings made of other compounds or harder Viton
like Viton 858/95
These O-rings have been designed to resist to explosive decompression and are
used by major oil producing companies in gas fields for downhole and surface
applications.
Their main characteristic being to have a very low permeability to gas, they greatly
reduce the gas entry (by diffusion) into the gauge.
Same replacement precautions apply than for standard Viton O-rings.
In order to determine which compound is best adapted to each application,
contact Metrolog and supply the fluid characteristics and chemical content.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------HPC sle eve O- ri ngs o n 1.25 " O D AM Etr ol o g (8000 < se ri al number < 8300)

(Figure M2 - 1.25" OD AMEtrolog parts description)


The HPC sleeve O-rings are to be changed frequently since the HPC sleeve will be
moved at each run and because they protect the HPC contacts.
On AMEtrologs, the HPC sleeve O-rings are changed without opening the gauge by
removing the bottom adapter:
1

Put the gauge on a flat surface. Pull the HPC sleeve in the down position
(uncovering the 2 HPC sleeve O-rings).

Remove the locking ring screw. Then remove the bottom nose, the bottom
nose adapter and the locking ring by unscrewing the bottom nose adapter.

Remove the locking O-ring, the HPC sleeve and the HPC sleeve O-rings.

Place new O-rings (n 022) by sliding them around the sensor holder. Grease
them with lubriplate grease.

Replace the HPC sleeve, slide it in the up position and replace the locking Oring (n 022) around the sensor holder.

Replace the locking ring and re-assemble the bottom nose and bottom nose
adapter by screwing them to the sensor holder. Replace the locking ring screw
and tighten it gently.

HPC sle eve O- ri ngs o n 1.25 " O D AM Etr ol o g CC (s er ial num be r > 8 300)

(Figure M3 - 1.25" OD AMEtrolog CC parts description)


On AMEtrolog CC gauges, a similar procedure must be followed. However, since
AMEtrolog CC do not have locking ring and do not use n 022 O-rings for the HPC
sleeve, the procedure becomes:
1

Put the gauge on a flat surface. Pull the HPC sleeve in the down position
(uncovering the 2 HPC sleeve O-rings).

Remove the locking screw. Then remove the bottom nose and the bottom
nose adapter by unscrewing the bottom adapter.

Remove the locking O-ring, the HPC sleeve and the HPC sleeve O-rings.

Place new O-rings (n 118) by sliding them around the sensor holder. Grease
them with lubriplate grease.

Replace the HPC sleeve, slide it in the up position and replace the locking Oring (n 022) around the sensor holder.

Re-assemble the bottom nose and bottom nose adapter by screwing them to
the sensor holder. Replace the locking screw and tighten it gently.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------Elect r onic s ho usi ng O -ri ngs o n 1. 25" OD A MEtr ol o g ( 8000 < se ri al num be r < 830 0)
The electronics housing O-rings must be changed regularly above all if the gauge is
used in gas environment or in corrosive fluids:
1

Put the gauge on a flat surface.

Remove the four electronics housing locking screws and remove the
electronics housing with great care using the tip of a screw driver to start
moving slowly the O-rings from their seal bore.

Disconnect the battery by pulling it while holding firmly the gauge top
connector with the other hand, in order not to apply tension on the circuit
boards. Remove the old electronics housing O-rings.

Place new housing O-rings (n 118) by sliding them around the electronics and
grease them.

Reconnect the battery and slide the electronics housing back in place with the
same care than for removing it. Place and tighten the four electronics housing
screws.

Elect r onic s ho usi ng O -ri ngs o n 1. 25" OD A MEtr ol o g CC ( se ria l num ber > 8300)
On AMEtrolog CC gauges, a similar procedure must be followed. However, since
AMEtrolog CC use a truarc to hold the battery in place the procedure becomes:
1

Put the gauge on a flat surface.

Remove the four electronics housing locking screws and remove the
electronics housing with great care using the tip of a screw driver to start
moving slowly the O-rings from their seal bore.

Remove the battery locking truarc, disconnect the battery by pulling it while
holding firmly the gauge top connector with the other hand. Remove the old
electronics housing O-rings.

Place new housing O-rings (n 118) by sliding them around the electronics.

Reconnect the battery, taking great care to replace the battery locking truarc
and slide the electronics housing back in place with the same care than for
removing it. Place and tighten the four electronics housing screws.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------HPC sle eve a nd e lect r onics ho usi ng O -ri ngs o n CG M (700 0 < s er ial num be r < 73 00)
(Figure M4 1.25" OD CGM parts description)
To change the HPC sleeve O-rings and the housing O-rings on a CGM:
1

Put the gauge on a flat surface. Pull the HPC sleeve in the down position
(uncovering the 2 HPC sleeve O-rings).

Remove the four electronics housing locking screws and remove the
electronics housing with great care using the tip of a screw driver to start
moving slowly the O-rings from their seal bore.

Disconnect the battery by pulling it while holding firmly the gauge top
connector with the other hand, in order not to apply tension on the circuit
boards.

Remove the two halves of the CGM locking ring by removing the O-ring which
holds them together. Remove the old electronics housing O-rings and the old
HPC sleeve O-rings. Remove the HPC sleeve by sliding it around the
electronics. Remove the lock O-ring.

Place new housing O-rings (n 118) by sliding them around the electronics and
grease them.

Place by sliding them around the electronics:


-the lock O-ring (n 022),
- the HPC sleeve and
- the new HPC sleeve O-rings (n 022).
Replace the two halves of the CGM locking ring and replace their O-ring (n
022).

Connect the battery and slide the electronics housing back in place with the
same care than for removing it. Place and tighten the four electronics housing
screws.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------HPC sle eve a nd e lect r onics ho usi ng O -ri ngs o n CG M CC ( se ri al num be r > 730 0)
(Figure M5 1.25" OD CGM CC parts description)
On CGM CC gauges, a similar procedure must be followed. However, since CGM CC
use a truarc to hold the battery in place and do not use n 022 O-rings for the HPC
sleeve, the procedure becomes:
1

Put the gauge on a flat surface. Pull the HPC sleeve in the down position
(uncovering the 2 HPC sleeve O-rings).

Remove the four electronics housing locking screws and remove the
electronics housing with great care using the tip of a screw driver to start
moving slowly the O-rings from their seal bore.

Remove the battery locking truarc, disconnect the battery by pulling it while
holding firmly the gauge top connector with the other hand.

Remove the two halves of the CGM locking ring by removing the O-ring which
holds them together. Remove the old electronics housing O-rings and the old
HPC sleeve O-rings. Remove the HPC sleeve by sliding it around the
electronics. Remove the lock O-ring.

Place new housing O-rings (n 118) by sliding them around the electronics and
grease them.

Place by sliding them around the electronics:


-the lock O-ring (n 022),
- the HPC sleeve and
- the new HPC sleeve O-rings (n 118).
Replace the two halves of the CGM locking ring and replace their O-ring (n
022).

Reconnect the battery, taking great care to replace the battery locking truarc
and slide the electronics housing back in place with the same care than for
removing it. Place and tighten the four electronics housing screws.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------Se nso r ho us ing O- ri ngs o n t he CG M (a ny se ria l num ber)


(Figure M6- CGM quartz sensor holder detail)

WARNING

The C GM Quartz s enso r do es not n eed an y maintenanc e. It is no t


possibl e to di sass embl e it nor to ch ec k th e electri cal connec tions
withou t desold ering th e sen sor wir es f rom th e elec troni c boar ds . This
opera tion can only be p erfor m ed in an elec troni c lab by an ex peri enc ed
techni cian. Th e following p roc edur e is only to r eplac e the quar tz
senso r hol der O -ring s.
To change the quartz sensor holder O-rings (this operation must been done with
great care not to damage the sensor electrical connections):
1

Put the gauge on a flat surface.

Remove the bottom nose by unscrewing it. Remove the CGM bottom nose
adapter locking screw and remove the CGM bottom nose adapter by
unscrewing it. If too tight, remove one of the quartz sensor holder screws and
use a C-spanner to unlock it.

Remove the four quartz sensor holder screws.

WARNING

The s ensor housing an d th e qua r tz sen sor hold er can only b e pull ed
apar t for a few c en tim eters , ju st enough to unc over th e O- rings. I t
is not possibl e to ex trac t th e sensor .
Do not over- pull as it will da mage o r b r eak the s enso r elec tri cal
connection s.
Slide with great care the quartz sensor holder to uncover its O-rings, using the
tip of a screwdriver to start moving slowly the O-rings from their seal bore.
4

Remove the old O-rings.

Place new quartz sensor holder O-rings (n 118) by sliding them gently around
the upset and grease them.

WARNING

Since th e O -rings d efor med to pas s th e u ps et, wait 2 minutes fo r


the O- rings to r ecov er thei r no r mal sha p e.
6

Slide the quartz sensor holder back in place with the same care than for
removing it. Place and tighten the four quartz sensor holder screws.

Re-assemble the CGM bottom adapter and tighten its locking screw. Reassemble the bottom nose.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------HPC sle eve a nd e lect r onics ho usi ng O -ri ngs o n 1 .00" O D AMEt r ol o g
(Figure M7 1.00" OD AMEtrolog parts description)
To change the HPC sleeve O-rings and the housing O-rings on a 1.00" OD
AMEtrolog:
1

Put the gauge on a flat surface. Pull the HPC sleeve in the down position
(uncovering the 2 HPC sleeve O-rings).

Remove the electronics housing by rotating its locking nut while firmly holding
it and the gauge. Remove the electronics housing with great care.

Disconnect the battery by pulling it while holding firmly the gauge top
connector with the other hand, in order not to apply tension on the circuit
boards. For 1.00" OD gauges using J batteries, first remove the truarc before
pulling the battery.

Remove the two halves of the locking nut. Remove the old electronics housing
O-rings and the old HPC sleeve O-rings. Remove the HPC sleeve by sliding it
around the electronics. Remove the lock O-ring.

Place new housing O-rings (n 114) by sliding them around the electronics.

Place by sliding them around the electronics:


-the lock O-ring (n 018),
- the HPC sleeve and
- the new HPC sleeve O-rings (n 018).
Replace the two halves of the locking nut.

Connect the battery by pushing it gently in place while rotating it in order to


find the proper position. For 1.00" OD gauges using J batteries, place the
truarc to secure the battery in its location.

Slide the electronics housing back in place with the same care than for
removing it. Re-assemble the electronics housing by screwing its locking nut
while firmly holding it and the gauge.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------All Multilog maintenance procedures apply to TAMEtrolog and Flolog.

HPC sle eve a nd e lect r onics ho usi ng O -ri ngs o n Multil o g


(Figure M8 Multilog parts description)
To change the HPC sleeve O-rings and the housing O-rings on a Multilog:

WARNING

Put the gauge on a flat surface. Pull the HPC sleeve in the down position
(uncovering the 2 HPC sleeve O-rings).

Remove the four electronics housing locking screws and remove the
electronics housing with great care using the tip of a screw driver to start
moving slowly the O-rings from their seal bore.

Remove the battery locking truarc, disconnect the battery by pulling it while
holding firmly the gauge top connector with the other hand.

Remove the two halves of the locking ring by removing the O-ring which holds
them together. Remove the old electronics housing O-rings and the old HPC
sleeve O-rings. Remove the HPC sleeve by sliding it around the electronics.
Remove the lock O-ring.

Place new housing O-rings (n 118) by sliding them around the electronics.

Place by sliding them around the electronics:


-the lock O-ring (n 022),
- the HPC sleeve and
- the new HPC sleeve O-rings (n 118).
Replace the two halves of the locking ring and replace their O-ring (n 022).

Reconnect the battery, taking great care to replace the battery locking truarc
and slide the electronics housing back in place with the same care than for
removing it. Place and tighten the four electronics housing screws.

Precaution to be taken before eve ry Multilog run


In addition to the regular change of O-rings, the Multilog needs a special treatment
before each job: the spinner holder needs to be filled with light fluid in order to
insure lubrication and to prevent fluid entry that could stop the spinner rotation.
To fill the spinner holder, just before a job:
1

Remove the injection screw with a 7/64" Allen key from the Multilog body.

Place the Multilog upside down and fill the spinner holder with light, non greasy
fluid (kerosene or light fuel) using a syringe for example.

When the fluid flows from the spinner, the spinner holder is full. Replace the
injection screw and tighten it.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------Se nso r s hold er O- ri ngs o n 1 11 /16 " M ultil o g


(Figure M9 Spinner assembly detail)
To change the sensors holder O-rings on a 1 11/16" Multilog:
1

Put the gauge on a flat surface.

Remove the four body locking screws with a 9/64" Allen key. Pull apart the
Multilog body and the sensors holder.

Remove the four sensors holder O-rings by cutting them (and if necessary the
two pressure isolation O-rings).

Place by sliding them around the sensors holder:


- the new sensors holder O-rings (n 123) and
- eventually the new pressure isolation O-rings (n 124).

Replace the Multilog body on the sensors. Place and tighten the four body
locking screws.

Se nso r s hold er O- ri ngs o n 1.5" M ulti lo g


(Figure M12 1.5" Flolog spinner assembly detail)
To change the sensors holder O-rings on a 1.5" Multilog:
1

Put the gauge on a flat surface.

Remove the four body locking screws with a 9/64" Allen key. Pull apart the
Multilog body and the sensors holder.

Remove the four sensors holder O-rings.

Place by sliding them around the sensors holder the new sensors holder Orings (n 120)

Replace the Multilog body on the sensors holder. Place and tighten the four
body locking screws.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

--------------------------------------------------------------------------------------------------------------------------------------------------------The following maintenance procedures are relatively rare and should only be
performed in the lab.

Sp inner a ss e m bly O-r ings o n Multil o g


(Figure M9 Spinner assembly detail)
(Figure M12 1.5" Flolog spinner assembly detail)
To change spinner assembly O-rings on a Multilog:
1

Remove the Multilog cage by unscrewing it with the necessary precautions to


prevent deforming it.

Remove the two cage locking O-rings. Remove the spinner holder locking
screw (or at least unscrew it enough to free the spinner holder) with a 1/16"
Allen key and unscrew the spinner holder with a 126A.35 C spanner.

Remove the spinner holder O-ring and replace it by a new one (n 015).

Replace the spinner holder and tighten it with the 126A.35 C spanner.
While tightening the spinner holder, check that the spinner is rotating freely. If
it is blocked, unscrew the spinner holder of a 1/4 of turn to recover free
rotation. Once the spinner holder is in the correct position, replace and tighten
the spinner holder locking screw.

Replace the two cage locking O-rings, then the Multilog cage and tighten it
with the necessary precautions to prevent deforming it.

Tem pe rat ure s e ns o r O- ri ngs on M ulti lo g


(Figure M9 Spinner assembly detail)
(Figure M12 1.5" Flolog spinner assembly detail)
To change temperature sensor O-rings on a Multilog:
1

Pull on the temperature sensor in order to remove it from its location but with
extreme precautions in order to prevent to break the connecting wires.

Remove the two temperature sensor O-rings.

Place the new temperature sensor O-rings (n 007) by sliding them around
the temperature sensor.

Push the temperature sensor back in place.

Please note that TAMEtrolog uses n 011 O-rings instead of n 007.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

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Tightening the quartz sensor and its bellow on quartz sensor holde r
(Figure M6- CGM quartz sensor holder detail)

WARNING

The C GM Quartz s ensor does not n eed any maintenanc e. However,


from tim e to ti me i t ma y be n eed ed to tigh ten the quar tz s enso r and
its bellow on th e qua rtz s ensor hold er sinc e the connec tions could
beco m e loose due to vib rations . This op eration can only be p erfor m ed
in an elec troni c lab by an ex p eri enc ed tec hnician. Th e following
pro cedu r e is then to b e followed.
To tighten the quartz sensor and its bellow on the quartz sensor holder (this
operation must been done with great care not to damage the sensor electrical
connections):
1

Put the gauge on a flat surface.

Remove the bottom nose by unscrewing it. Remove the CGM bottom nose
adapter locking screw and remove the CGM bottom nose adapter by
unscrewing it. If too tight, remove one of the quartz sensor holder screws and
use a C-spanner to unlock it.

Remove the four quartz sensor holder screws.

WARNING

The s ensor housing an d th e qua r tz sen sor hold er can only b e pull ed
apar t for a few centi m eters, jus t enough to uncover th e O- rings
and th e sen sor bellow nu t.
It is no t pos sible to ex tra ct th e s enso r.
Do not over- pull as it will da mage o r b r eak the s enso r elec tri cal
connection s.
4

Slide with great care the quartz sensor holder to uncover its O-rings, the
sensor bellow and the quartz sensor nut, using the tip of a screw driver to
start moving slowly the O-rings from their seal bore.

Remove the old O-rings and place new quartz sensor holder O-rings (n 118)
by sliding them gently around the upset.

Tighten the sensor bellow on the quartz sensor holder and the quartz sensor
on its bellow with a dynamometric range at 25 lbs.ft or 3.46 m.daN.

WARNING

Since th e O -rings d efor med to pas s th e u ps et, wait 2 minutes fo r


the O- rings to r ecov er thei r no r mal sha p e.
7

Slide the quartz sensor holder back in place with the same care than for
removing it. Place and tighten the four quartz sensor holder screws.

Re-assemble the CGM bottom adapter and tighten its locking screw. Reassemble the bottom nose.

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Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

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Section 2

Maintenance

---------------------------------------------------------------------------------------------------------------------------------------------------------

Maintenance of HPC contacts


The HPC contacts must be kept clean at all times. Do not clean them with a sharp
object nor with a metallic tool but with cloth or cleaning paper.
There is no other routine maintenance on the HPC contacts than cleaning. However,
HPC O-rings must be changed before long term jobs.

WARNING

HPC con tac ts also hav e 2 O -rings (n 011) w hich ar e r eplac ed du ring
major r epairs only . Sinc e th e HP C conta c ts a re glued in plac e for safety
reason s, th e p roc edu r e b elow is usuall y perfo rm ed a t M etrolog's . We
give it for r ef er enc e and for em ergen cy a ction .
The following pro cedu re mus t nev er be perfor med in th e fiel d but only
in an elec troni c lab by an ex p eri en ced technicia n.
Use ex clusiv el y high quality O- rings for th e HPC conta cts.
Refer to "Special O-rings for operations in gas wells" higher in this section.
(Figure M10 - HPC contacts detail)
1

Strip the gauge as much as possible, following one or more of the procedures
described above, in order to work on the part holding the HPC contacts only.

Heat the HPC contacts with a hot air blower for example, up to a temperature
of 150C (300 F).

When the part holding the HPC contacts and the HPC contacts are hot, insert
the tip of two small screwdrivers in the HPC contact groove and pull firmly to
remove it. Do not pull by more than a few centimeters not to break the
electrical connections.

Clean the bottom of the HPC contact seat. Remove first all traces of glue with
a metallic tool without damaging the seal bore. Clean it then with an industrial
cleaner, for example: Loctite 7063

Replace the 2 HPC contact O-rings on each contact carefully, to avoid cutting
the connection wire on the sharp edges of the HPC holes.

Glue the HPC contacts back in place using high temperature metal-metal glue,
for example:
Activator Loctite 7649
Glue Loctite 648
Press firmly each HPC contact in its seat during a few seconds, checking that
each contact has reached the bottom of its seat in order for the HPC sleeve to
travel freely above it.

Replace all O-rings and all other mechanical parts and re-assemble the gauge.

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SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

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Maintenance of special CGM housing relief valve


When a special CGM housing with relief valve is used, the status of the relief valve
must be checked after each run. The relief valve rod must be flush with the
bottom of the relief valve nut. If the relief valve rod has popped out, it means that
the gauge internal pressure was greater than the outside pressure and that the
relief valve has completed its task.
(Figure M11 CGM housing relief valve detail).

WARNING

It is ex tr e mel y i mpo rtant to red ress the relief valve as f requ en tly as
possibl e and in an y cas e each tim e th e r eli ef va lve rod has b een found
out of i ts s ea t.

To redress the CGM housing relief valve:


1

Make sure the rod is pushed back in order to introduce a 5/16" Allen key
inside the relief valve nut. Unscrew the relief valve nut.

Pull the relief valve rod and spring out.

Place two new O-rings (n 011).

Replace the relief valve rod and push it down in its seat, replace the relief
valve spring and nut. Tighten the relief valve nut with the 5/16" Allen key.

10 Check that the relief valve rod is flush with the bottom of the relief valve nut.

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Page 13

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SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

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Replacement of a Multilog spinner


(Figure M9 Spinner assembly detail)
(Figure M12 1.5" Multilog spinner assembly detail)
To replace or change the spinner of a Multilog:
1

Remove the Multilog cage by unscrewing it with the necessary precautions to


prevent deforming it.

Unscrew the spinner locking screw with a 5/64" Allen key. Holding the spinner
firmly but without deforming it, unscrew the spinner locking nut.

Remove the spinner by pulling it out from its seat. If necessary, remove and
replace the spinner locking pin.

Place a new spinner, taking care to align the spinner groove with the spinner
locking pin.

Replace the spinner locking nut and tighten it only gently. Replace the spinner
locking screw and, holding the spinner locking nut with a flat key, tighten it
firmly.

Replace the cage corresponding to the spinner you just installed.

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Page 14

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November 2007
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Section 2

Maintenance

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Maintenance of a Multilog spinner


(Figure M9 Spinner assembly detail)
(Figure M12 1.5" Multilog spinner assembly detail)
(Figure M13 Spinner parts detail)
To redress the spinner of a Multilog:
1

Remove the Multilog cage by unscrewing it with the necessary precautions to


prevent deforming it.

Unscrew the spinner locking screw with a 5/64" Allen key. Holding the spinner
firmly but without deforming it, unscrew the spinner locking nut.

While holding the spinner firmly but without deforming nor bending the axis,
unscrew the magnet holder.

Remove the spinner by pulling it out from its seat. Remove the spinner locking
pin.

Remove the spacer retainer and unscrew the spinner holder cone. Remove it
and remove the spacer. Remove the axis.

Replace the ball bearings with high quality, non-flanged, stainless steel ball
bearings (D.35.P.BAB for a set of 2)

Re-assemble everything in the reverse order. Do not forget to flush the


complete spinner with light oil and to fill the magnet holder chamber with it
through the injection screw.

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November 2007
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Section 2

Maintenance

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Replacement of E or H battery
To replace the E battery on 1.25" OD gauges:
1

Put the gauge on a flat surface.

Remove the four electronics housing locking screws and remove the
electronics housing with great care using the tip of a screwdriver to move
slowly the O-rings from their seal bore.

Disconnect the battery by pulling it while holding firmly the gauge top
connector with the other hand, in order not to apply tension on the circuit
boards.

Connect the battery by pushing it gently in place while rotating it in order to


find the proper position.

Slide the electronics housing back in place with the same care than for
removing it. Place and tighten the four electronics housing screws.

To replace the H battery on 1" gauges:


1

Put the gauge on a flat surface.

Remove the electronics housing by rotating its locking nut while firmly holding
it and the gauge. Remove the electronics housing with great care.

Disconnect the battery by pulling it while holding firmly the gauge top
connector with the other hand, in order not to apply tension on the circuit
boards.

Connect the battery by pushing it gently in place while rotating it in order to


find the proper position.

Slide the electronics housing back in place with the same care than for
removing it. Re-assemble the electronics housing by screwing its locking nut
while firmly holding it and the gauge.

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November 2007
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Section 2

Maintenance

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Replacement of F or J battery
To replace the F battery on 1.25" gauges:
1

Put the gauge on a flat surface.

Remove the four electronics housing locking screws and remove the
electronics housing with great care using the tip of a screwdriver to move
slowly the O-rings from their seal bore.

Remove the battery locking truarc, disconnect the battery by pulling it while
holding firmly the gauge top connector with the other hand.

Reconnect the battery, taking great care to replace the battery locking truarc.

Slide the electronics housing back in place with the same care than for
removing it. Place and tighten the four electronics housing screws.

To replace the J battery on 1" gauges:


1

Put the gauge on a flat surface.

Remove the electronics housing by rotating its locking nut while firmly holding
it and the gauge. Remove the electronics housing with great care.

Remove the battery locking truarc, disconnect the battery by pulling it while
holding firmly the gauge top connector with the other hand.

Reconnect the battery, taking great care to replace the battery locking truarc.

Slide the electronics housing back in place with the same care than for
removing it. Re-assemble the electronics housing by screwing its locking nut
while firmly holding it and the gauge.

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November 2007
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Section 2

Maintenance

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Spare parts list for AMEtrolog and C GM


The spare parts needed for regular maintenance include O-rings and screws.
See the relevant figures for O-rings and screws location and number.
Red references on figures are for parts to be changed regularly.
Orange references on figures are for parts to be changed from time to time and
before long term jobs.
O-ring part numbers are given for a set of 10 pieces of Viton 709/90 O-ring.
For part number of Viton 858/95 O-rings, replace S by F: for example, the part
number of a pack of 10 n 118 V858/95 O-rings is D.30.P.F118.
Screw part numbers are given for a set of 10 screws.
Tool

Use
for

O-ring
size

N of
0-rings
per gauge

Part number
for 10 pieces
of Viton 709/90

AM Etrolog
1.25" OD
(SN < 8300)

Electronics housing
HPC sleeve
Bottom adapter & nose

118
022
113

4
3
2

D.30.P.S118
D.30.P.S022
D.30.P.S113

AM Etrolog
CC
1.25" OD
(SN > 8300)

Electronics housing
HPC sleeve
HPC sleeve lock
Bottom adapter & nose

118
118
022
113

4
2
1
2

D.30.P.S118
D.30.P.S118
D.30.P.S022
D.30.P.S113

CGM

Electronics housing
HPC sleeve
Sensor housing
Bottom adapter & nose

118
022
118
113

4
4
4
2

D.30.P.S118
D.30.P.S022
D.30.P.S118
D.30.P.S113

Electronics housing
HPC sleeve
HPC sleeve lock + ring
Sensor housing
Bottom adapter & nose

118
118
022
118
113

4
2
2
4
2

D.30.P.S118
D.30.P.S118
D.30.P.S022
D.30.P.S118
D.30.P.S113

Electronics housing
HPC sleeve
Bottom nose adapter
Bottom nose

114
018
113
109

4
3
1
1

D.31.P.S114
D.31.P.S018
D.30.P.S113
D.31.P.S109

Use
for
Lock ring and
electronics housing

Screw
size
CHC 6.32
l= 4 mm

Allen key
size
7/64"

Part number
(for screws)
D.30.P.SSCR

Lock ring, electronics


and sensor housing

CHC 6.32
l= 4 mm

7/64 "

D.30.P.SSCR

Lock screw

CHC 4.40
l= 1/8 "

3/32"

D.31.P.SSCR

1.25" OD
(SN < 7300)

CGM
CC
1.25" OD
(SN > 7300)

AM Etrolog
1" OD

Tool
AM Etrolog
1.25" OD

CGM
1.25" OD
AM Etrolog
1" OD

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Page 18

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SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

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Spare parts list for Multilog


The spare parts needed for regular maintenance include O-rings and screws. O-rings
have got a life duration of 10 years. Keep them away from UV.
See the relevant figures for O-rings and screws location and number.
Red references on figures are for parts to be changed regularly.
Orange references on figures are for parts to be changed from time to time.
Blue references on figures are parts of a complete redress kit and these parts are
to be changed at the lab only.
O-ring part numbers are given for a set of 10 pieces of Viton 709/90 O-ring.
For part number of Viton 858/95 O-rings, replace S by F: for example, the part
number of a pack of 10 n 118 V858/95 O-rings is D.30.P.F118.
Screw part numbers are given for a set of 10 screws.
Tool

Multilog
any OD

Use
for
Electronics housing
HPC sleeve
HPC sleeve lock + ring
Temperature probe

O-ring
size

N of
0-rings
per gauge

Part number
for 10 pieces
of Viton 709

118
118
022
007

4
2
2
2

D.30.P.S118
D.30.P.S118
D.30.P.S022
D.30.P.S007

Multilog
1.5"

Body
Cage lock

120
120

4
2

D.30.P.S120
D.30.P.S120

Multilog
1 11/16"

Body
Pressure isolation*
Cage lock

123
124
125

4
2
2

D.30.P.S123
D.30.P.S124
D.30.P.S125

Screw
size
CHC 6.32
CHC 8.32

Allen key
size
7/64"
9/64"

* only used during pressure calibration


Tool
Multilog
any OD

Use
for
Electronics housing
Multilog body

Part number
(for screws)
D.30.P.SSCR
D.32.P.SSCR

Spinner holder assembly redress kit definition for all type of Multilog
Quantity

Part number

Injection screw (uses 7/64" key)


Spinner holder locking screw (uses 1/16" key)
Spinner locking screw (uses 5/64" key)
Spinner locking pin
n 015 O-ring for spinner holder
Multilog ball bearings
n 007 O-ring for temperature sensor

Description

1
2
2
2
2
2
2

D.30.P.BOS
D.30.P.SBS
D.30.P.SLS
D.30.P.MSP
A.00.P.S015
D.35.P.BAB
A.00.P.S007

Complete redress kit with all the above

D.30.P.FKIT

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November 2007
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Section 2

Maintenance

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Spinne r and cage definition for Multilog


Multilog gauges can be used with various cages and spinners according to the
minimum ID of the completion in which they will be run and to the maximum flow
velocity expected.
Four sizes of Multilog cages are proposed: 1.5" cage for 1.5" OD Multilog,
1 11/16", 2 1/8" and 2 7/8" cages for 1 11/16" OD Multilog. This size is the
outside diameter of the cage and must be selected according to the Multilog size
and the minimum ID of the completion.
Please note that a 1.5" OD Multilog can only measure flow and fast response
temperature or pressure and fast response temperature.
Two spinner pitches are proposed: 2" and 5". The pitch represents the fluid
movement when the spinner makes one complete revolution. According to the
expected fluid velocity, the spinner must be chosen with the following limits:
- minimum measurable velocity: 1 Hz = 1 revolution per second and
- maximum measurable velocity: 100 Hz = 100 revolutions per second.
The following table gives the part number for each part or each kit.
Description

Part number

For 1 .5" OD Multilog only


1.5" OD cage
2" pitch spinner for 1.5" OD cage

D.30.A.CAG0
D.30.A.SP20

Kit with 1.5" OD cage and 2" pitch spinner

D.30.A.FK20

For 1 11/16 " OD Mul tilog


1 11/16" OD cage
2" pitch spinner for 1 11/16" OD cage
5" pitch spinner for 1 11/16" OD cage

D.30.A.CAG1
D.30.A.SP21
D.30.A.SP51

Kit with 1 11/16" OD cage and 2" pitch spinner


Kit with 1 11/16" OD cage and 5" pitch spinner

D.30.A.FK21
D.30.A.FK51

2 1/8" OD cage
2" pitch spinner for 2 1/8" OD cage
5" pitch spinner for 2 1/8" OD cage

D.30.A.CAG2
D.30.A.SP22
D.30.A.SP52

Kit with 2 1/8" OD cage and 2" pitch spinner


Kit with 2 1/8" OD cage and 5" pitch spinner

D.30.A.FK22
D.30.A.FK52

2 7/8" OD cage
2" pitch spinner for 2 7/8" OD cage
5" pitch spinner for 2 7/8" OD cage

D.30.A.CAG3
D.30.A.SP23
D.30.A.SP53

Kit with 2 7/8" OD cage and 2" pitch spinner


Kit with 2 7/8" OD cage and 5" pitch spinner

D.30.A.FK23
D.30.A.FK53

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SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 2

Maintenance

---------------------------------------------------------------------------------------------------------------------------------------------------------

Battery type list


A "E" after a battery name or its part number stands for Electrochem cells.
Use
for

Battery
type

Maximum
Temperature
C (F)

Part number

AM Etrolog
1.25" OD
(SN < 8300)

E15 or E15E

150 (300)

D.30.B.E15(E)

AM Etrolog C C
1.25" OD
(SN > 8300)

F15 or F15E
2F15E

150 (300)
150 (300)

D.30.B.F15(E)
D.30.B.2F15E

CGM

E15 or E15E
E18

150 (300)
160 (320)

D.30.B.E15(E)
D.30.B.E18

(SN > 7300)

F15 or F15E
2F15E
F18

150 (300)
150 (300)
160 (320)

D.30.B.F15(E)
D.30.B.2F15E
D.30.B.F18

Multilog

F15 or F15E

150 (300)

D.30.B.F15(E)

1" OD gauges
(SN < 8300)

H15

150 (300)

D.31.B.H15

1" OD gauges
(SN > 8300)

J15

150 (300)

D.31.B.J15

(SN < 7300)

CGM

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November 2007
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Section 3

Troubleshooting

---------------------------------------------------------------------------------------------------------------------------------------------------------

Troubleshooti ng with PC
The symptoms are not presented by order of importance but chronologically as
they may happen during the use of the gauge. Some may me obvious, some more
complex.
It is assumed that the operator is following the standard procedure to access the
gauge (for programming or reading) with the PC.

The ga uge ca nnot be neit he r "st o pp ed a nd test ed" no r re ad


Sym p tom :

Reasons:

After clicking the 'Stop & Test' icon or the 'Read Data' icon, the
message "Gauge Communication Failure, Gauge not Communicating"
is displayed on the screen.
There is no communication between the PC and the gauge for one
or more of the following reasons:

#1:
Solution:

The communication port is erroneous.


Check the port to which the HPC cable is connected it must be a
serial 9 pin RS-232 port. Check that it is the port indicated in the
Configuration|System menu.

#2:

The HPC cable is not properly connected to the computer or the


gauge.
Check the connections by disconnecting the connectors and reconnecting them. In particular, on gauge side, check that the
contacts are clean and in good condition, that the guiding pin of the
HPC connector is in place and so that it was not possible to connect
it upside down. Check also that the HPC sleeve is well pulled down
and that the HPC connector does not rest on its edge but rests flat
on the gauge body itself.

Solution:

#3:
Solution:

The HPC battery is flat.


Replace the battery by a new 9V battery.

#4:
Solution:

The HPC cable has failed.


Use another HPC cable to determine for sure the reason of the
failure.

#5:

The gauge battery is highly passivated. Its voltage does not reach
the minimum voltage to start the gauge.
See later in this section for the depassivation of a highly passivated
battery.

Solution:

#6:
Solution:

The gauge battery is flat or missing.


Replace it by a new battery if it is to run a job. To read the gauge
data, disconnect the HPC extension from the HPC cable and connect
the HPC cable directly to the gauge battery connector in place of
the battery. The HPC cable now supplies current directly to the
gauge.

#7:
Solution:

The gauge communication system has failed.


Try to access the gauge with a GTI+PM (see below). See below
"Electronics troubleshooting". DO NOT TRY TO REPROGRAM IT IF
THERE IS DATA STORED INSIDE.

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SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 3

Troubleshooting

--------------------------------------------------------------------------------------------------------------------------------------------------------Co m m unicat io n st op s d ur ing d ata r ea di ng


Sym p tom :

Reason:
Solution:

After clicking the 'Read Data' icon, the PC starts reading the gauge,
but after a while the message "Gauge Communication Failure, Gauge
not Communicating" is displayed on the screen.
The HPC battery or the gauge battery is nearly flat.
Replace the HPC battery by a new 9 V battery. If the symptom still
exists, replace the gauge battery.
If no new gauge battery is available (at well site for example),
remove the gauge battery, disconnect the HPC extension from the
HPC cable and connect the HPC cable directly to the gauge battery
connector in place of the battery. The HPC cable now supplies
current directly to the gauge.

The ga uge d oe s not sta rt a fte r pr o gr a mm ing


Sym p tom :
Reason:
Solution:

Sym p tom :
Reason:
Solution:

After programming the gauge, the message "Gauge Communication


Failure, Gauge not Communicating" is displayed on the screen.
The gauge battery is highly passivated. Its voltage does not reach
the minimum voltage to start the gauge.
See later in this section for the depassivation of a highly passivated
battery.

After programming the gauge, the message "Testing Battery" is


displayed on the screen.
The gauge battery is passivated. Its voltage is too low to start data
acquisition
Try again to program the gauge. If unsuccessful, see later in this
section for the depassivation of a highly passivated battery.

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Page 2

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November 2007
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Section 3

Troubleshooting

---------------------------------------------------------------------------------------------------------------------------------------------------------

Troubleshooti ng with GTI+PM


The symptoms here are not presented by order of importance but chronologically
as they may happen during the use of the gauge. Some may me obvious, some
more complex. It is assumed that the user follows the standard procedure to
access the gauge (for programming or reading) with the GTI+PM.

GTI+PM do es not s witc h O n


Sym p tom :
Reason:
Solution:

or:
Solution:

After pressing the "Listen to Gauge" or the "Stop & test gauge"
key, the GTI+PM LED's do not light On or only flash.
The GTI+PM batteries are flat or missing.
Place or replace the GTI+PM batteries with four new 1.5 V AA
batteries.
The finger pressure on the key is not long enough.
Press at least 1 second on the key for the GTI+PM to start.

GTI+PM do es not 'St o p & T e st' t he ga uge


Sym p tom :
Reason:
Solution:

Sym p tom :
Reasons:

After pressing the "Stop & test gauge" key, the message
"Unauthorized function" is emitted.
The gauge has been programmed 'Not accessible by GTI'.
The gauge can only been stopped and tested by a PC.

After pressing the "Stop & test gauge" key, the message "GTI is not
accessing the gauge" is emitted.
There is no communication between the GTI and the gauge for one
or more of the following reasons:

#1:
Solution:

The HPC connector is not properly connected to the gauge.


Check the connection by disconnecting the connector and reconnecting it. In particular, check that the gauge HPC contacts are
clean and in good condition, that the guiding pin of the HPC
connector is in place and so that it was not possible to connect it
upside down. Check also that the HPC sleeve is well pulled down and
that the HPC connector does not rest on its edge but rests flat on
the gauge body itself.

#2:

The gauge battery is highly passivated. Its voltage does not reach
the minimum voltage to start the gauge.
See later in this section for the depassivation of a highly passivated
battery.

Solution:

#3:
Solution:

The gauge battery is flat or missing.


Replace it by a new battery.

#4:

The gauge communication system has failed or the GTI+PM has


failed.
Try to access the gauge with a PC (see above). See below
"Electronics troubleshooting". DO NOT TRY TO REPROGRAM IT IF
THERE IS DATA STORED INSIDE.

Solution:

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Page 3

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Section 3

Troubleshooting

--------------------------------------------------------------------------------------------------------------------------------------------------------GTI+PM do es not st art the gauge


Sym p tom :
Reasons:

After pressing the "Start Gauge" key, the gauge does not start (and
the vocal message "The gauge is On" is not emitted ).
The GTI+PM is unable to start the gauge for one or more of the
following reasons:

#1:
Solution:

The memory is full.


Read the gauge first or make sure the gauge has been read. Then
re-program the gauge.

#2:
Solution:

The gauge battery is low or passivated.


See later in this section for the depassivation of a highly passivated
battery.

Sym p tom :

After pressing the "Programme Validation" key twice (according to


the normal procedure), the gauge does not start (and the vocal
message "The gauge is On" is not emitted ).
The gauge battery is low or passivated.
See later in this section for the depassivation of a highly passivated
battery.

Reason:
Solution:

GTI+PM do es not ' List e n t o gauge'


Sym p tom :
Reasons:

After pressing the "Listen to Gauge" key, the message "GTI is not
accessing the gauge" is emitted.
There is no communication between the GTI and the gauge for one
or more of the following reasons:

#1:
Solution:

The HPC connector is not properly connected to the gauge.


Check the connection by disconnecting the connector and reconnecting it. In particular, check that the gauge HPC contacts are
clean and in good condition, that the guiding pin of the HPC
connector is in place and so that it was not possible to connect it
upside down. Check also that the HPC sleeve is well pulled down and
that the HPC connector does not rest on its edge but rests flat on
the gauge body itself.

#2:
Solution:

The gauge is not On.


Press the "Stop & test gauge" key instead.

#3:
Solution:

The gauge battery is low or passivated.


See later in this section for the depassivation of a highly passivated
battery.

#4:
Solution:

The gauge battery is flat or missing.


Replace it by a new battery.

#5:

The gauge communication system has failed or the GTI+PM has


failed.
Try to access the gauge with a PC (see above). See below
"Electronics troubleshooting". DO NOT TRY TO REPROGRAM IT IF
THERE IS DATA STORED INSIDE.

Solution:

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Page 4

Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 3

Troubleshooting

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Depassivation of a highly passivated battery


Sym p tom :
Note:

Reason:

Solution:

The battery is not able to start a gauge.


It is extremely difficult to make a difference between a flat battery
and a highly passivated battery. Both give the same low voltage
when loaded. A battery that will not improve after the depassivation
procedure must be considered as flat.
The battery has been stored for a long time or it has not been used
quickly after the last operation or it has been disconnected from the
gauge (or the gauge has been stopped) before the battery had
cooled down.
Use the depassivation tool supplied by Metrolog. Connect the
depassiver corresponding to the battery for a few minutes.
For 10.5 V batteries (E or H), the battery indicator should reach the
green zone after a few minutes.
For 7 V batteries (F or J), the battery green LED should be On after
a few minutes.
If a battery does not depassivate after a few minutes, there is no
need to persist and the battery must be disposed.

WARNING

Ther e is no need to and you should no t d ep assivate a


battery bas ed on El ectroch em c ells.
Battery wi th El ectroch em c ells can b e r ecogniz ed b y th e E
after th eir na me: F1 5E for exa m ple.
Depassiva ting such a batter y can even b e dang erous .
See also the procedure described in the MetroWin help file.

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Page 5

Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
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Section 3

Troubleshooting

---------------------------------------------------------------------------------------------------------------------------------------------------------

Electronics troubleshooting
A few checks can be performed in the field if communication with a gauge is
impossible. The procedure below shows how to detect a broken wire or a broken
clock quartz. If all these checks do not locate the source of the problem, please
contact Metrolog.
(Figure
(Figure
(Figure
(Figure
(Figure
(Figure

T1
T2
T3
T4
T5
T6

AMEtrolog wiring)
CGM wiring)
1" OD AMEtrolog wiring)
Multilog wiring)
HPC contacts wiring)
Gauge connector wiring)

For all the below checks, the gauge must be open and the MetroWin software
must be running on a PC.

Sym p tom :

There is no communication with the gauge with the HPC interface


cable. The gauge communicates with the GTI+PM. All other possible
reasons have been eliminated by going through the 'Troubleshooting
with PC' procedure as described above.

Reason:

The HPC cable has failed or an HPC interface cable wire is broken.

Ac tion:

Connect the HPC interface cable to the PC. Do not connect it to the
gauge since this check is performed on the cable alone. Connect the
two probes of a voltmeter to the two pins of its HPC plug.
Check that a 12 V pulse appears during at least 1 s when clicking
the 'Stop & Test' icon.
If it does not appear, check all wire connections between the RS232
plug and the HPC interface box and between the HPC interface box
and the HPC plug.

Sym p tom :

There is no communication with the gauge through the HPC


contacts. The gauge communicates through the battery connector.

Reason:

A wire connecting an HPC contact to the circuit board is broken.

Ac tion:

Check the integrity of the HPC connection wires by checking them


with an ohmmeter between the HPC contacts and the circuit board.

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Page 6

Metrolog

SAFETY, MAINTENANCE AND TROUBLESHOOTING MANUAL

November 2007
---------------------------------------------------------------------------------------------------------------------------------------------------------

Section 3

Troubleshooting

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Sym p tom :

There is no communication with the gauge. All other possible


reasons have been eliminated by going through the 'Troubleshooting
with PC' procedure as described above.

Reason #1 : A wire connecting the battery to the circuit board is broken.


Ac tion:

Disconnect the battery from the gauge. Check the integrity of the
gauge connector wires by checking them with an ohmmeter
between the gauge connector and the circuit board.
Re-soldering the wire or replacing it would generally solve the
problem.

Reason #2 : The clock quartz is broken (generally after a very strong shock).
Ac tion:

Connect the gauge, connected to its battery (depassivated), to the


PC via the HPC interface cable. If no battery is available, connect the
interface cable in place of the battery by removing the HPC
extension (see the MetroWin help file for detail).
Use an oscilloscope with a 10:1 ratio probe (or a frequency meter).
Connect the oscilloscope ground to the circuit board ground (JP7)
and touch one of the leg of the clock quartz with the oscilloscope
probe. Click the "Stop&Test" icon: a 1.843 MHz frequency should
be measured.
If the frequency does not appear, replace the clock quartz
(D.00.M.QZ1).
The new clock quartz must be placed on a thin layer of silicone foam
(for shock absorption) and held in place mechanically. Its legs must
be protected with Teflon isolation tubing and must be bent in a way
to prevent any contact (short circuit) with the electronics housing.

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Page 7

Figure M1 - O-rings installation

Right

Wrong

Figure M2 - 1.25 OD AMEtrolog parts description

n 118 O-ring (4)


CHC 6.32 screw (4)
n 022 O-ring (2)
Electronics housing
(D.30.P.HOU)

8000

HPC contact (2)


(D.30.P.HPCC)

n 022 O-ring

n 113 O-ring (2)


HPC sleeve
(D.30.P.SLEE)
Locking ring
(D.30.P.LOCK)

Bottom nose adapter


(D.30.P.BNA)

Bottom nose
(D.30.P.NOSE)

CHC 6.32 screw

Figure M3 - 1.25 OD AMEtrolog CC parts description

n 118 O-ring (4)


CHC 6.32 screw (4)
n 118 O-ring (2)
Electronics housing
(D.32.P.HOU)

8300

HPC contact (2)


(D.30.P.HPCC)

n 022 O-ring

n 113 O-ring (2)

HPC sleeve
(D.30.P.SLEE)
CHC 6.32 screw

Bottom nose adapter


(D.32.P.BNA)

Bottom nose
(D.30.P.NOSE)

Figure M4 - 1.25 OD CGM parts description

Electronics housing
(D.30.P.HOU)
(D.30.P.HOUQ with relief valve)

CGM locking ring


(D.30.P.LOCQ)
HPC contact (2)
(D.30.P.HPCC)

HPC sleeve
(D.30.P.SLEE)
n 022 O-ring (2)

n 118 O-ring (4)


CHC 6.32 screw (4)

n 022 O-ring (2)

Bottom nose adapter


(D.30.P.BNAQ)

Bottom nose
(D.30.P.NOSE)

7000

Quartz sensor holder


(D.30.P.QSH )

Figure M5 - 1.25 OD CGM CC parts description

Electronics housing
(D.32.P.HOU)
(D.32.P.HOUQ with relief valve)

CGM locking ring


(D.30.P.LOCQ)
HPC contact (2)
(D.30.P.HPCC)

HPC sleeve
(D.30.P.SLEE)
n 022 O-ring (2)

n 118 O-ring (4)


CHC 6.32 screw (4)

n 118 O-ring (2)

Bottom nose adapter


(D.32.P.BNAQ)

Bottom nose
(D.30.P.NOSE)

7300

Quartz sensor holder


(D.32.P.QSH )

Figure M6 - CGM quartz sensor holder detail

n 118 O-ring (4)

CHC 6.32 screw (5)


Quartz sensor
holder
(D.32.P.QSH )

n 113 O-ring (2)

Bottom nose
adapter
(D.32.P.BNAQ)

Bottom nose
(D.30.P.NOSE)

6 to 7 cm
maximum

Figure M7 - 1.00 OD AMEtrolog parts description

n 018 O-ring

Electronics housing
(D.31.P.HOU)

n 114 O-ring (4)

Locking nut
(D.31.P.LOCK)

n 018 O-ring (2)

HPC contact (2)


(D.30.P.HPCC)

8000

HPC sleeve
(D.31.P.SLEE)

n 113 O-ring

CHC 4.40 screw


Bottom nose adapter
(D.31.P.BNA)
n 109 O-ring

Bottom nose
(D.31.P.NOSE)

Figure M8 - Multilog parts description

Electronics housing
(D.30.P.MHOU)

Locking ring
(D.30.P.LOCQ)
HPC contact (2)
(D.30.P.HPCC)

HPC sleeve
(D.30.P.SLEE)

Temperature probe
(D.30.P.TEMP )

Pressure port
n 022 O-ring (2)

n 118 O-ring (4)


CHC 6.32 screw (4)

n 118 O-ring (2)

Cage

7300

Spinner holder

Figure M9 - Spinner assembly detail

n 007 O-ring (2)


Temperature sensor

1 11/16 Multilog body

1 11/16 Multilog
sensors holder
n 124 O-ring (2)
Pressure sensor

CHC 8.32 screw (4)


n 123 O-ring (4)

Injection screw
(CHC 6.32)

n 015 O-ring

Spinner holder
locking screw

Cage locking O-ring (2)


(n 125 or equiv.)

Spinner holder

Spinner locking pin


Cage
Spinner

Spinner locking nut


Spinner locking screw

Figure M10 - HPC contacts detail

HPC contact (2)


(D.30.P.HPCC)

n 011 O-ring (4)

Ground
Line

Figure M11 - CGM housing relief valve detail

Relief valve nut

!
relief valve
closed

Relief valve spring

relief valve
open

Relief valve rod

n 011 O-ring (2)

Figure M12 - 1.5 Flolog spinner assembly detail

1.5 Multilog
sensors holder
n 007 O-ring (2)
Temperature sensor

CHC 8.32 screw (4)

n 120 O-ring (4)

1.5 Multilog body


Injection screw
(CHC 6.32)

n 015 O-ring

Spinner holder
locking screw

Cage locking O-ring (2)


(n 120 or equiv.)

Spinner holder

Spinner locking pin


1.5 Cage
1.5 Spinner

Spinner locking nut


Spinner locking screw

Figure M13 - Spinner parts detail

Magnet holder

Bearing retaining nut


Ball bearing

Axis

Spinner holder

Spinner locking pin


Ball bearing
Spacer
Spacer retainer

Spinner
Spinner locking nut
Spinner locking screw

Spinner holder cone

Figure T1 - AMEtrolog wiring

JP8

J5
JP3

JP9

J2
JP2

JP7
JL2

J1

JP1

J4

JP10

J3

JP4

JL1

JP6
JP11
JP5

To pressure sensor
J1,2,3,4,5 come from below

To gauge connector
JP1,4,5,6,7,8 come from above
JP2,3,9,10,11 come from below

To HPC contacts
JL1,2 come from below

Clock quartz
(D.00.M.QZ1)

Teflon isolation tubing

Figure T2 - CGM wiring

JP3

Va
Fref

JP8

JP2

JP9

JP7
JP1

JL2

JL1
JP10
Ft

JP4

JP6

Fp
JP11

To pressure sensor
Va,Fref,Ft,Fp come from above

JP5

To gauge connector
JP1,4,5,6,7,8 come from above
JP2,3,9,10,11 come from below

To HPC contacts
JL1,2 come from below

Clock quartz
(D.00.M.QZ1)

Teflon isolation tubing

Figure T3 - 1 OD AMEtrolog wiring

J5
JP3
J2
J1

JP2

J4

JP7

JP8

JL2

JP9

JP10

JP1

JP11

JL1
JP4
JP6

J3

JP5
To gauge connector
JP1,4,5,6,7,8 come from above
JP2,3,9,10,11 come from below

To pressure sensor
J1,2,3,4,5 come from below
To HPC contacts
JL1,2 come from below

Teflon isolation tubing

Clock quartz
(D.00.M.QZ1)

Figure T4 - Multilog wiring

JP5
JP11

Temp

JP6

J3

JPT2

JP4

JPT1
J4

JP10

JL1

JPS2
JPS1

JP1

J1

HPC

JL2
JP7

J2
JP2

Flow

J5

JP9

JP3

JF3 JF1 JF2

JP8

To temperature sensor
JPT1, JPT2, JPS1, JPS2 come from below
To pressure sensor
J1,2,3,4,5 come from below

To flow sensor
JF1,2,3 come from below

To gauge connector
JP4,5,6,7,8 come from above
JP1,2,3,9,10,11 come from below

To HPC contacts
JL1,2 come from below

Clock quartz
(D.00.M.QZ1)

Teflon isolation tubing

Figure T5 - HPC contacts wiring

LineGround

Figure T6 - Gauge connector wiring

JP4

JP11

JP3

JP5

JP1

JP2

JP10
JP9

JP6

JP7
JP8

JL2

Ground

JL1

Line