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Bank of India:

History

Bank of India was founded on 7th September, 1906 by a group of


eminent businessmen from Mumbai. The Bank was under private
ownership and control till July 1969 when it was nationalised along
with 13 other banks.
Beginning with one office in Mumbai, with a paid-up capital of Rs.50
lakh and 50 employees, the Bank has made a rapid growth over the
years and blossomed into a mighty institution with a strong national
presence and sizable international operations. In business volume,
the Bank occupies a premier position among the nationalised banks.
The Bank has 3752 branches in India spread over all states/ union
territories including specialized branches. These branches are
controlled through 50 Zonal Offices. There are 29 branches/ offices
(including five representative offices) and 3 Subsidaries and 1 joint
venture abroad.
The Bank came out with its maiden public issue in 1997 and follow on
Qualified Institutions Placement in February 2008. . Total number of
shareholders as on 30/09/2009 is 2,15,790.
While firmly adhering to a policy of prudence and caution, the Bank
has been in the forefront of introducing various innovative services
and systems. Business has been conducted with the successful blend
of traditional values and ethics and the most modern infrastructure.
The Bank has been the first among the nationalised banks to
establish a fully computerised branch and ATM facility at the
Mahalaxmi Branch at Mumbai way back in 1989. The Bank is also a
Founder Member of SWIFT in India. It pioneered the introduction of
the Health Code System in 1982, for evaluating/ rating its credit
portfolio.
The Bank's association with the capital market goes back to 1921
when it entered into an agreement with the Bombay Stock Exchange
(BSE) to manage the BSE Clearing House. It is an association that
has blossomed into a joint venture with BSE, called the BOI
Shareholding Ltd. to extend depository services to the stock broking
community. Bank of India was the first Indian Bank to open a branch
outside the country, at London, in 1946, and also the first to open a
branch in Europe, Paris in 1974. The Bank has sizable presence
abroad, with a network of 29 branches (including five representative
office) at key banking and financial centres viz. London, Newyork,
Paris, Tokyo, Hong-Kong and Singapore. The international business

accounts for around 17.82% of Bank's total business.

Bank of India is a premier and one of the oldest commercial banks in India, with presence all over India
as also in all time zones of the world. The Bank has a glorious history dating back to the early years of
this century. The Bank was founded in September 1906 and has all along maintained a position of pride
among the top 5 commercial banks in the country. In July 1969, Bank of India was nationalized alongwith
13 other large Indian commercial banks. Since then, the Bank has made enormous contribution to India's
efforts towards agricultural and rural development, industrial diversification and modernization and export
development. Keeping pace with financial sector reforms in India, the bank has ventured into Merchant
Banking, Mutual Funds, Housing Finance, Custodial & Depository through it's subsidiaries.
Today the Bank has over 3101 branches spread all over India and 29 branches/representative
offices/subsidiaries/joint ventures etc. spread in 13 countries, spanning all time zones. The International
business accounts for over 20% of Bank's total business. Bank of India believes in "Total Package
Approach" to meet all the financial and non-financial requirements of its customers.
Entrepreneurs are not only assisted in establishing their projects, but are also helped in day-to-day
operations by providing necessary working capital finance either on its own or through syndication. The
Bank also provides guarantees, letters of credit, remittance facilities, supplier's credit, forward
cover, advisory services for hedging exchange rate and interest rate risks, trade information
reports, bankers' opinion reports on buyers and sellers, industry status reports and prospects,
etc.In the new era of economic and financial sector reforms leading to progressive liberalization and
globalization of the Indian market, Bank of India is poised to further it's position as a market leader and
innovator in financial services.The Bank looks at the new competition emerging in the Indian banking and
financial sector as an oppotunity to improve it's customer servicing capability and overall
performance.The bank is pushing ahead with it's plans to computerize all it's major branches and
administrative offices and has also installed ATM's at few centers.

Subsidiary:
Information about Subsidiaries, Joint Ventures and Associates
BOI Shareholding Ltd.

Bank's association with Bombay Stock Exchange Ltd. (BSE) spans over a period of more than 8 decades
with the clearing and settlement functions of the Bombay Stock Exchange Ltd., (BSE) handled by the
Bank. Later on in 1989, Bank set up BOI Shareholding Ltd. as a joint venture with BSE to manage the
clearing house activities of the Exchange. The company is carrying out the demat rolling settlements on
T+2 basis of the Exchange through the National Securities Depository Services Ltd. (NSDL) and Central
Depository Services (India) Ltd. (CDSL) efficiently and also the settlement of G-Secs through an
integrated computerized system.
With a view to optimising use of its trained manpower and sophisticated IT infrastructure, besides
handling settlement related work of the Exchange, the company also extends depository services to
member brokers of the stock exchanges and retail investors. During 2004-05, the company commenced
new business activity i.e. franking of stamp documents, which has proved to be highly lucrative and has
been contributing significantly to the revenues of the company. With the corporatisation of the Stock
Exchange, Mumbai and its transformation in to a corporate entity viz. the Bombay Stock Exchange Ltd.

during the year, the clearing and settlement functions of BOI Shareholding Ltd. are likely to get
transferred to a clearing corporation in future.
BOISL earned a net profit of Rs.309.25 lakhs during 2005-06 as against Rs.152.13 lakhs earned during
2004-05. The company paid an interim dividend of 15% during FY 2005-06 and final dividend of 45 %
taking total dividend for FY 2005-06 to 60% as against 25% dividend paid during FY 2004-05.

Branch

ZONE

CPIO/ADDRESS

APPELLATE
AUTHORITY/ADDRESS

Agra

Dy. Zonal Manager,


Bank of India
1 st Floor, Jeevan
Prakash, LIC Bldg.,
Sanjay Place, M.G. Road,

Zonal Manager
zo.agra@
Bank of India
bankofindia.com
1 st Floor, Jeevan
Fax: 0562-2852536
Prakash, LIC Bldg.,
Sanjay Place, M.G. Road,

Agra - 282002.
Ph: 0562-2521324

Agra - 282002.
Ph: 0562-2525953

Ahmedabad

Dy. Zonal Manager,


Bank of India Bldg.,
Post Box No.8,
Bhadra,
Ahmedabad 380001
Ph: 079- 25353091

Zonal Manager,
Bank of India Bldg.,
Post Box No.8,
Bhadra,
Ahmedabad 380001
Ph: 079-25353088

zo.ahmedabad@
bankofindia.com
Fax:079-25354159

Amritsar

Dy. Zonal Manager,


Amritsar Zonal Office,
C/o. Amritsar Branch,
BOI, Hall Bazar,Amritsar.

Zonal Manager
Amritsar Zonal Office,
C/o. Amritsar
Branch,BOI, Hall Bazar,
Amritsar.
Phone:0183-2210647

Fax: 0183-2210456
Email:
Zo.Amritsar@
bankofindia.co.in

Phone:0183-2210547
0183-2560216

E-MAIL / FAX

Bhagalpur

Dy. Zonal Manager,


Adampur Chowk
Bhagalpur 812001
Ph: 0641-2422150

Zonal Manager,
Adampur Chowk
Bhagalpur 812001
0641-2420688
Ph: 0641-2420688

zo.bhagalpur@
bankofindia.com
Fax : 0641-2406026

Bhopal

Dy. Zonal Manager,


New Zonal Head Qtrs.
Bldg.,Opp: Central Jail,

Zonal Manager,
New Zonal Head Qtrs.
Bldg.,Opp: Central Jail,

zo. bhopal@
bankofindia.com
Fax: 0755-2553779

Jail Road, Bhopal 462


011
Ph: 0755-2554404

Jail Road, Bhopal 462


011
Ph: 0755-2553354

Bhubhaneshwar Dy. Zonal Manager,


1/1D, Jayadev Vihar,
Nayapalli,
Bhubaneshwar 751105
Ph: 0674-2559257

Zonal Manager,
1/1D, Jayadev Vihar,
Nayapalli,
Bhubaneshwar 751105
Ph: 0674-2559244

zo.
bhubhaneshwar@
bankofindia.com
Fax: 0674-2559247

Chandigarh

Dy. Zonal Manager,


S/C/O/181-182, Sector
17C,Post Box No. 6,
Chandigarh 160 017.
Ph: 0172-2703212

Zonal Manager,
S/C/O/181-182, Sector
17C,Post Box No. 6,
Chandigarh 160 017.
Ph: 0172-2704608

zo.chandigarh@
bankofindia.com
Fax: 0172-2704350

Chennai

Dy. Zonal Manager,


Bank of India Bldg., 2nd
Floor, 17,Erabalu, Chetty
St., Chennai 600001
Ph: 044-66777510

Zonal Manager,
zo.chennai@
Bank of India Bldg., 2nd bankofindia.com
Floor, 17,Erabalu, Chetty Fax: 044-66777515
St., Chennai 600001
Ph: 044-66777500

Coimbatore

Dy. Zonal Manager,


324, Oppanakara
St., Post Box, No.337,
Coimbatore- 641001
Ph: 0422-2397221

Zonal Manager,
324, Oppanakara Street,
Post Box,
No.337,
Coimbatore641001
Ph:0422-2397056

Dhanbad

Dy. Zonal Manager,


S.R.Mansion, Shastri,
Nagar, P.O.Dhanbad,
Dhanbad 826 001
Ph: 0326-2303650

Zonal Manager, S.R.


zo.dhanbad@
Mansion, Shastri, Nagar, bankofindia.com
P.O.Dhanbad,
Fax: 0326-2302522
Dhanbad 826 001
Ph: 0326-2304012

Gandhinagar

Dy. Zonal Manager,1 st


Floor, Bank of
IndiaBldg.,Sector No.16,
Gandhinagar 382016. Ph:
079-23223561

Zonal Manager, 1st


zo.gandhinagar@
Floor, Bank of India Bldg. bankofindia.com
Sector No.16,
Fax: 079-23223397
Gandhinagar 382016.
Ph: 079-23222659

Ghaziabad

Dy.Zonal Manager,
Sandipani, STC Bldg., B32, Sector 62, Noida
201307 Ph: 01202404138

Zonal Manager,
Sandipani
STC Bldg., B-32, Sector
62, Noida 201307
Ph: 0120-2404030

Bokaro

Dy. Zonal Manager, 1st Zonal Manager,


zo.bokaro@
Floor,E17,City Center 10, 1st Floor,E17,City Center bankofindia.co.in
Bokaro Steel City, Bokaro 10, Bokaro Steel City,
Phone No :06542-

zo.coimbatore@
bankofindia.com
Fax: 0422-2390806

zo.ghaziabad@
bankofindia.com
Fax: 0120-2403782

Bokaro (Jharkhand)
(Jharkhand) PIN:827004 ,
PIN:827004 ,
State:JHARKHAND ,
State:JHARKHAND ,
City:BOKARO ,
City:BOKARO ,
PIN:827004
PIN:827004

231067,
231501,231263,
FAX No:06542231573,

Goa

Dy. Zonal Manager,


Dempo House Post Box,
No.291, Campal, Panaji
403 001 Ph: 08322424627

Zonal Manager, Dempo zo.goa@


House Post Box, No.291, bankofindia.com
Campal, Panaji 403 Fax: 0832-2421505
001
Ph: 0832-2222948

Guwahati

Dy. Zonal Manager,


Saikia
CommercialComplex,
Sreenagar,G.S. Road,
Christian
Basty, Guwahati-781005
Phone:0361-2347995

Zonal Manager,
Fax: 0361-2347994
Saikia Commercial
Complex, Sreenagar,
G.S. Road, Christian
Basty, Guwahati-781005
Phone:0361-2347993

Hazaribagh

Dy. Zonal Manager,


P.B.No.34, Vidya Niwas,
Raja RamMohan Roy Rd.
Zulu Park, Hazaribagh
825 301 Ph: 06546223246

Zonal Manager,
zo.hazaribagh@
P.B.No.34,
bankofindia.com
Vidya Niwas, Raja Ram Fax: 06546-222900
Mohan Roy Rd. Zulu
Park, Hazaribagh 825 301
Ph: 06546227792/223983

Howrah

Dy. Zonal Manager,


Madhusudan Apartment,
4th Floor, P-18, Dobson
Lane, Howrah
711 101 Ph: 03326660670

Zonal Manager,
zo.howrah@
Madhusudan Apartment, bankofindia.com
4th Floor, P-18, Dobson Fax: 033-26663128
Lane, Howrah
711 101 Ph: 03326668443/26665782

Hyderabad

Dy. Zonal Manager,


P.T.I.Bldg., 1 st Floor,
1-10-1199/2,
A.C. Guards, Hyderabad
500 004 Ph: 04023315172

Zonal Manager, P.T.I.


zo.hyderabad@
Bldg., 1 st Floor,
bankofindia.com
1-10-1199/2,
Fax: 040-23315173
A.C. Guards, Hyderabad
500 004 Ph: 04023315263

Indore

Zonal Manager, 345 A,


Dy. Zonal Manager, 345PU-4, Sch No.
A, PU-4, Sch No. 54, AB
54, AB Road
IndoreRoad Indore 452003 Ph:
452003
0731-2445100 to 150
Ph: 0731-2445100 to 150

zo.indore@
bankofindia.com
Fax: 07312445145/7

Jamshedpur

Dy. Zonal Manager,

zo.jamshedpur@

Zonal Manager,

Bank of
India Building,
Main Road, P B no. 36
Bistpur,
Jamshedpur831 001, Ph: 06572436469

bankofindia.com
Fax: 0657-2428978

Kanpur

Zonal Manager,
78-A, Raj Bhavan,
Dy. Zonal Manager, 78-A,
Canal Road
Raj Bhavan, Canal
(Near Juhari
Devi
Road( Near Juhari Devi
Girls
Girls College ) KanpurCollege)
208 004.
Kanpur- 208 004.
Ph: 0512-2306671
Ph: 05122304318

zo.kanpur@
bankofindia.com
Fax: 0512-2326026

Karnataka

Zonal Manager,
Dy. Zonal Manager,
11,
11, Bank of India
Bank of India Bldg.,
Bldg. Kempegowda
Kempegowda Road,
Road, Bangalore- 560009
Bangalore- 560009
Ph:- 080-22959401
Ph:- 080-22959400

zo.karnataka@
bankofindia.com
Fax: 080-22289054

Keonjhar

Dy. Zonal Manager,


zo.keonjhar@
Dy. Zonal Manager,
Hospital Road, Keonjhar bankofindia.com
Hospital Road, Keonjhar
Dist. Keonjhar
Fax: 06766-255292
Dist. Keonjhar -758001
758001 Ph: 06766Ph: 06766-255297
255896

Kerala

Dy. Zonal Manager,


Kaloor Towers, Door No.
36/195, KaloorKadavanthara Road,
Kaloor, Kochi-682017
Ph: 0484-2349686

Khandwa

Zonal Manager, B.T.


Dy. Zonal Manager,
College Road, Anand
B.T.College Road, Anand
Nagar, Khandwa
Nagar, Khandwa - 450001
450001
Ph: 0733-2248746
Ph: 0733-2248534

Kolhapur

Dy. Zonal Manager,


1519 C, Jaydhaval Bldg,
2nd floor, Laxmipuri,
Kolhapur 416 002
Ph: 0231-2646375

Zonal Manager,
zo.kolhapur@
1519 C, Jaydhaval Bldg, bankofindia.com
2nd floor, Laxmipuri,
Fax: 0231-2646377
Kolhapur 416002
Ph: 0231-2646371

Kolkata

Dy. Zonal Manager, 5,

Zonal Manager, 5, BTM

Bank of India Building,


Main Road, PB no. 36
Bistpur, Jamshedpur831 001
Ph: 0657-2436469

Zonal Manager, Kaloor


Towers, Door No.
36/195, KaloorKadavanthara Road,
Kaloor, Kochi-682017
Ph: 0484-2344280

zo.kerala@
bankofindia.com
Fax: 0484-2349720

zo.khandwa@
bankofindia.com
Fax: 0733-2249338

zo.kolkata@

BTM Sarani, Brabourne


Road, Kolkata 700001
Ph: 033-22481973

Sarani, Brabourne Road, bankofindia.com


Kolkata 700001
Fax: 033-2481969
Ph: 033-22485644

Lucknow

Dy. Zonal Manager, Star


House, Vibhuti Khand,
Gomti Nagar, Lucknow
226 001 Ph: 05222721592

Zonal Manager, Star


House,
Vibhuti
Khand, Gomti Nagar,
Lucknow 226 001
Ph: 0522-2721486

Ludhiana

Dy. Zonal Manager, 1 st


Floor, 579 R, Model
Town, Ludhiana 141 002
Ph: 0161-2410809

Zonal Manager, 1 st
zo.ludhiana@
Floor, 579 R, Model
bankofindia.com
Town, Ludhiana 141 002 Fax: 0161-2408161
Ph: 0161-2405977

Mumbai LCBB Dy. Zonal Manager, 4 th


Floor, Bank of India
Bldg., 70-80, M.G. Road,
Fort, Mumbai 400 023
Ph: 022-22696817

Zonal Manager, 4 th
zo.mumbailcbb@
Floor, Bank of India
bankofindia.com
Bldg., 70-80, M.G. Road, FAX: 022-2659618
Fort, Mumbai 400 023
Ph: 022-22610918

Mumbai South Dy. Zonal Manager, Bank


of India Bldg., 70-80,
M.G. Road, Fort, Mumbai
400 023 Ph: 02222623656

Zonal Manager, Bank of zo.mumbaisouth@


India Bldg., 70-80, M.G. bankofindia.com
Road, Fort, Mumbai
Fax: 022-22625985
400 023 Ph: 02222670542

zo.lucknow@
bankofindia.com
Fax: 0522-2215919

Mumbai North

Zonal Manager, 2 nd
zo.mumbainorth@
Dy. Zonal Manager,
2 Floor, Bank of India bankofindia.com
nd Floor, Bank of India Bldg., Opp: Natraj
Fax: 022-28827771
Bldg., Opp: Natraj Mkt,
Market, SV. Road,
S.V. Road, Malad West, Malad(W)
Mumbai 400 064 Ph:
Mumbai-400 064
022-28821399
Ph: 022-28827770 /
2882 1399

Muzaffarpur

Dy. Zonal Manager,


Pankaj Market, SaraiyaGanj,. Muzaffarpur
842001 Ph: 06212225685

Zonal Manager, Pankaj


Market, SaraiyaGanj,.
Muzaffarpur
842001
Ph: 0621-2226550

zo.muzaffarpur@
bankofindia.com
Fax: 0621-2212189

Navi Mumbai

zo.navimumbai@
bankofindia.co.in
Dy. Zonal Manager
Zonal Manager
Bank of India Building, Bank of India Building, Phone
2nd Floor, Navi Mumbai 2nd Floor, Navi Mumbai No:27564910/12/13,
Zone, Plot 11, Sector11, Zone, Plot 11, Sector11, 27561554,
27563538, 2756
CBD Belapur ,
CBD Belapur ,
State:MAHARASHTRA , State:MAHARASHTRA , 3556,
City:NAVI MUMBAI , City:NAVI MUMBAI , FAX No:27564911,
PIN:400614
PIN:400614

Nagpur-1

Dy. Zonal Manager, Bank


of India Bldg., 3rd Floor,
Sardar Vallabhpai Patel
Marg 4, Kingsway,
Nagpur 440001 Ph: 07122531404

Zonal Manager, Bank of


India Bldg., 3rd Floor,
Sardar Vallabhpai Patel
Marg 4, Kingsway,
Nagpur 440001
Ph: 0712-2532205

zo.nagpur1@
bankofindia.com
Fax: 0712-2520558

Nagpur-2

Dy. Zonal Manager, Bank


of India Bldg., 2nd Floor,
Sardar Vallabhpai Patel
Marg 4, Kingsway,
Nagpur 440001 Ph: 07122533353

Zonal Manager, Bank of


India Bldg., 2nd Floor,
Sardar Vallabhpai Patel
Marg 4, Kingsway,
Nagpur 440001
Ph: 0712-2526504

zo.nagpur2@
bankofindia.com
Fax: 0712-2541034

New Delhi

Zonal Manager,
zo.newdelhi@
Dy. Zonal Manager,
Jeevanbharati, Tower 1, bankofindia.com
Jeevanbharati, Tower 1,
Level 5, 124, Connaught Fax: 011-23718085
Level 5, 124, Connaught
Circus, New Delhi
Circus, New Delhi
110001
110001 Ph: 011-23311647
Ph: 011-23312654

Patna

Dy. Zonal Manager,


Zonal Manager,
Chanakya Place, Birchand Chanakya Place,
Patel Marg, Patna
Birchand Patel Marg,
800001 Ph: 0612Patna 800001
2220640
Ph: 0612-2223369

zo.patna@
bankofindia.com
Fax: 0612-2223178

Pune

Dy. Zonal Manager,


1162/6, Shivaji Nagar
University Road Pune
411005 Ph: 02025535403

Dy. Zonal Manager,


1162/6, Shivaji Nagar
University Road Pune
411005 Ph: 9520
25535868

zo.pune@
bankofindia.com
Fax: 020-25533200

Dy. Zonal Manager, Bank


of India Bldg., Sector-11,
CBD Belapur, Navi
Mumbai Ph: 02227564912

Zonal Manager, Bank of


India Bldg., Sector-11,
CBD Belapur, Navi
Mumbai
Ph: 022-27564126 /
27564909

zo.raigad-thane@
bankofindia.com
Fax: 022-27564911

Raigad-Thane

Raigad

Raipur

zo.raigad@
bankofindia.co.in
Dy. Zonal Manager
Zonal Manager
2nd floor, Meera Madhav 2nd floor, Meera Madhav Phone
No:9270388439 /
Hotel, Opp.
Hotel, Opp.
02141282080,
S.T.Stand,Alibag
S.T.Stand,Alibag
Tal.Alibag Dist.Raigad , Tal.Alibag Dist.Raigad , FAX No:,
State:MAHARASHTRA , State:MAHARASHTRA ,
City:NAVI MUMBAI , City:NAVI MUMBAI ,
PIN:402201
PIN:402201
Dy. Zonal Manager, Star
House, Tatyapara,
Kankalipara Road, Raipur
Chhatisgarh. Ph: 07716454286

Zonal Manager,Star
House, Tatyapara,
Kankalipara Road,
Raipur, Chhatisgarh
Ph: 0771- 1645 4286
4212401

Rajasthan

Dy. Zonal Manager,


Nakoda House, C-63,
BPB No.346,Sarojini
Marg, C Scheme, Jaipur
302 001 Ph: 01412366340

Zonal Manager, Nakoda zo.rajasthan@


House, C-63, BPB
bankofindia.com
No.346,
Sarojini
Fax: 0141-2366483
Marg,
C Scheme, Jaipur 302 001
Ph: 0141-2362190

Rajkot

Zonal Manager, Bank of zo.rajkot@


Dy. Zonal Manager,
bankofindia.com
Bank of India Bldg., 1st
India Bldg., 1st Floor,
Fax: 0281-2224154
Floor, Para Bazar, M.G.
Para Bazar, M.G. Road,
Road, Rajkot 360 001
Rajkot 360 001
Ph: 0281-2240601
Ph: 281-2233910

Ranchi

Ratnagiri

Siliguri

zo.raipur@
bankofindia.com
Fax: 0771- 4028493

Dy. Zonal Manager,


Pradan Towers, Main
Road, Ranchi South
Jharkhand - 834
001
Ph: 06512200837

Zonal Manager,
Pradan Towers, Main
Road,
Ranchi South,
Jharkhand - 834
001
Sita
Ph: 0651-2200837

zo.ranchi@
bankofindia.com
Fax: 0651-2330138

Dy. Zonal Manager, Near


Arogya Mandir,
Ratnagiri-Kolhapur
Highway, Shivajinagar,
Ratnagiri 415 639 Ph:
02352-226145

Dy. Zonal Manager, Near zo.ratnagiri@


Arogya Mandir,
bankofindia.com
RatnagiriFax: 02352-222782
Kolhapur Highway,
Shivajinagar,
Ratnagiri 415 639
Ph: 02352-223155/

Dy. Zonal Manager, Unity Zonal Manager, Unity


zo.siliguri@
Bldg., Sevoke Road, Opp: Bldg., Sevoke Road, Opp: bankofindia.com

Sevoke Road Post Office, Sevoke Road Post Office, Fax: 0353-2642889
Siliguri 734 401 Ph:
Siliguri 734 401
0353-2641718
Ph: 0353-2642221
Sholapur

Dy. Zonal Manager, Old


Employment
Exch.Chowk,
SahyadriShopping,
Sholapur 413 001 Ph:
0217-2319479

Zonal Manager, Old


Employment
Exch.Chowk, Sahyadri
Shopping,
Sholapur 413 001
Ph: 0217-2317077

zo.sholapur@
bankofindia.com
Fax: 0217-2310454

Ujjain

Dy. Zonal Manager


PB No. 18, 18 Shanku
Marg, Freeganj,
Ujjain- 456 001,M.P
Ph 0734 2525545

Zonal Manager
PB No. 18,18ShankuMarg, Freeganj,
Ujjain- 456 001
Ph 0734 2525545

zo.ujjain@
bankofindia.co.in.
Fax-0734-2515793

Vadodara

Dy. Zonal Manager, 1st


floor, Bank of India Bldg,
Ellora Park, Subhanpura,
Vadodara- 390 007
Ph-0265-2397895

Zonal Manager, 1st floor,


Bank of India Bldg,Ellora
Park, Subhanpura,
Vadodara- 390 007
Ph 0265 - 2396114

zo.vadodara@
bankofindia.
co.in
Fax-0265-2327031

Varanasi

Zonal Manager
Dy. Zonal Manager
B-20/44, A-7, Bhelupura
B-20/44, A-7, Bhelupura
Varanasi 221 010
Varanasi 221 010
Ph 0542-2276294

Visakhapatnam

Dy. Zonal Manager,


28-2-49, Daspalla
Complex, 1st floor,
Suryabagh,Vizag-530020
Ph-0891-2718378

Zonal Manager,
28-2-49, Daspalla
Complex, 1st floor,
Suryabagh,Vizag- 530
020
Ph-0891-2535688

zo.varanasi@
bankofindia.
co.in
Fax-0542-2276210
zo.visakhapatnam@
bankofindia.
co.in
Fax-0891-2535778

Bank of India is the 4th largest government bank in India. It has 3358 branches include 27
branches outside India. The only government or nationalized banks larger than Bank of India are:
State Bank of India, Punjab National Bank and Central Bank of India.

Right to Information Act (Act No.22/2005)

ABOUT US
4.b.i The particulars of organization functions and duties The Bank
was founded in September 1906 as a private entity and was
nationalised in July 1969. Now, Bank Of India, is a Body Corporate

constituted under The Banking Companies (Acquisition and Transfer


of Undertakings) Act, 1970, with its Head Office at Star House, Plot
No.C-5, G Block, Bandra-Kurla Complex, Bandra East), Mumbai 400
051. The Bank is doing the business of banking which means the
accepting of deposits for the purpose of lending or investment, of
deposits of money from the public, repayable on demand or
otherwise, and withdrawal by cheque, draft, order or otherwise. In
additions to the business of banking Bank is also engaged in other
forms of business as contemplated under Sec. 6 (1) of the Banking
Regulation Act,1949.
The information about Banks subsidiary, joint venture and associates
etc. can be viewed by the public in the Banks website
www.bankofindia.com under the icon of Banks Network.
4.b.ii The powers and duties of its officers and employees
All the officers from JMGS I to TEGS VII grade of the bank, have
certain discretionary lending and administrative powers depending
upon their positions. The delegation of such powers of various grades
of officials is decided by Board of Directors of the Bank. These powers
are revised periodically, depending upon the organization's
requirement and also Government / RBI guidelines. Whether to
sanction a loan or not, is within the absolute discretion of the
concerned sanctioning authority of the bank and such discretion is
exercised, after taking into consideration the relevant facts,
circumstances and on merits of each case.
4.b.iii The procedure followed in the decision making process,
including channels of supervision and accountability.
There is a well defined system in the Bank for decision making
process. Lending and administrative decisions are taken at various
levels from JMGS I to Top Executive grade Scale VII and also by
Executive Director and Chairman & Managing Director based on the
powers delegated to them by the Board. Branches receive
applications for credit facilities and recommend to the appropriate
sanctioning authority. In the case of major retail loan products
applications are processed at branches and Centralised Credit
Processing Cells at select centers.
There is a well defined organizational structure and clear system of
accountability based on RBI / CVC guidelines. All credit decisions
approved by any sanctioning authority are reported to the next
higher authority for control purpose. The system of exercising proper
delegation of power and submission of control reports is in place and
they are monitored by control officer and through internal inspection.
All the functions of the Bank are subjected to Internal/Concurrent
Audit/Statutory Audit as well as supervision of RBI u/s 35 of Banking
Regulation Act 1949, every year.
The important policies of the Bank i.e. (a) Fair Lending Practices
Code, b) Code of Banks Commitments to Micro & Small Enterprises,
(c) Fair Practices Code, (d) Saving Bank & Current Deposit Rules, (e)
Term Deposit Rules, (f) Cheque Collection Policy, (g) Compensation
Policy, (h) Grievances Redressal Policy, (i) Policy on Collection of dues
and repossession of security, Banks various schemes on priority
sector/ Social Banking etc. can be viewed from the Banks website
under the icon of Customer Corner.
Under the icon of Investors Corner of Banks website, the
shareholding pattern of the Bank, financial results, annual reports,

Annual General Meeting, Auditors of the Bank etc. are available.


4.b.iv The norms set by the Bank for the discharge of its functions.
Head Office decides the rates to be offered by the Bank for the
deposits, for different tenures which are displayed in the Bank's
website and also at the branches. Regarding the advance, again the
Head Office takes a decision on introduction of various loan products
and details of which are also available in the website as well as at the
branches. Head Office also decides about the rates of interest for
various advances which again are available on our website and also
at the offices / Branches of the Bank.
4.b.v The rules, regulations, instructions, manuals and records, held
by the Bank or under its control or used by its employees for
discharging its functions.
Bank has notified its BOI (Shares and meetings) Regulations 2003
through Gazette Notification dated 22.11.2003 for the information of
shareholders and General Public. Those who desire the information
on the issues relating to the said matters may refer to the said
notification.
Bank has its own internal rules and regulations and scheme of
delegation that are decided at appropriate level for the smooth
functioning of the Bank. Head office also through its internal circulars
periodically inform the branches of its new schemes, procedures for
implementation, changes occurring in the banking scenario and steps
to be taken to move with the developments in the Banking Industry.
These are all meant only for internal circulation of Bank.
4.b.vi A statement of the categories of documents that are held by
the Bank or under its control
The documents being obtained at the time of lending are available
with branches of Bank. A brief description of Bank's procedure of
lending is already on its website. Bank otherwise maintains register
of share holders and record of proceedings of the Board meeting.
4.b.vii The particulars of any arrangement that exists for consultation
with, or representation by, the members of the public in relation to
the formulation of its policy or implementation thereof.
Shareholders can raise issues concerning the policies of the Bank in
the Annual General Meetings of the Bank. Bank also publishes its
quarterly and annual results/reports in the Bank's website and in the
news papers at the relevant period which would give a general idea
about the Bank.
4.b.viii A statement of the boards, councils, committees and other
bodies consisting of two or more persons constituted as its part or for
the purpose of its advice, and as to whether meetings of those
boards, councils, committees and other bodies are open to the public,
or the minutes of such meetings are accessible for public The Bank
has following Sub Committees of the Board
Bank also functions through various committees and such
committees advise Bank on the various issues. Bank has the
following mainly among other committees :
a) Management Committee of the Board,
b) Audit Committee of the Board,

c) Risk Management Committee,


d) Share Holders'/Investor's Grievances Committee,
e) Committee for Customer Service.
The Public cannot participate in these Committees and the Minutes of
the meetings are not accessible to Public since these are confidential
in nature.
4.b.ix A directory of its officers and employees.
The list of Branches and officers posted therein are available with the
respective Zones and the Central Public Information Officer of each
Zone has the details of employees of the Zone and Branches under it.
The names and addresses of the Central Public Information Officers
are already published on the Bank's website also.
4.b.x The monthly remuneration received by each of its officers and
employees, including the system of compensation as provided in its
regulations
The pay scales of employees of the Bank are fixed by IBA in
consultation with Government of India, Ministry of Finance, New
Delhi. The scale of pay of its employees as of now is given below :
Scales of Pay of Officers :
Scale
Scale
Scale
Scale
Scale
Scale
Scale

I = Rs.14500 - 600/7 - 18700 - 700/2 - 20100 - 800/7 - 25700


II = Rs.19400 - 700/1 - 20100 - 800/10 - 28100
III = Rs.25700 - 800/5 - 29700 - 900/2 - 31500
IV = Rs. 30600 - 900/4 - 34200 - 1000/2 - 36200
V = Rs. 36200 - 1000/2 - 38200 - 1100/2 - 40400
VI = Rs.42000 - 1200/4 - 46800
VII = Rs. 46800 - 1300/4 - 52000.

Scales of Pay of Clerical Staff :


Rs.7200 - 400/3 - 8400 - 500/3 - 9900 - 600/4 -12300 - 700/7 17200 -1300/1 - 18500 - 800/1 - 19300.
Scales of Pay for Subordinate Staff :
Rs.5850 - 200/4 - 6650 - 250/5 - 7900 - 300/4 - 9100 - 350/3 10150 -400/3 - 11350.
4.b.xi The budget allocated to each of its agency, indicating the
particulars of all plans, proposed expenditures and reports on
disbursements made.
There are no plans and budgets for expenditure of public money
disbursements and the provision is not applicable to that extent to
Bank.
4.b.xii The manner of execution of subsidy programmes including the
amounts allocated and the details of beneficiaries of such
programmes.
There are no subsidy programmes for lending activities as a whole,
except for targets for priority sector lending on merits of each case.
There are schemes for advances of the Bank and the terms and
conditions are available in the Bank's website.
4.b.xiii Particulars of recipients of concession, permits or
authorizations granted by it.
There is no system in the Bank for grant of concessions,
authorization etc. And the provision is not applicable to Bank. So
there is no material in the Bank relevant to this provision.

4.b.xiv Details in respect of the information available to or held by it,


reduced in an electronic form.
As has been stated earlier, Bank's website gives a general information
on deposits, advances and other services rendered by the Bank.
"Banks website under its separate icons Customer Care, Investor
Care etc. has elaborately given its various policies, services, and
procedure to redress the grievances of the Public for the information
of the Public. The address of branches, the particulars of ATMs and
the care required to be taken generally from being defrauded while
transacting electronically are also given in the website. Besides the
website also provides information on various loans and deposit
schemes of the Bank, interest rate, service charge/ fee relating to
various facilities offered by the Bank, Information on Tenders and
other services like Mobile banking, Internet Banking, Star-e-Remit
etc., and various facilities offered to NRIs and also about the
information of its debit card and credit card.

4.b.xv The particulars of facilities available to citizens for obtaining


information including the working hours of a library or reading room,
if maintained for public use.
The Public can approach the Central Public Information Officers of the
Bank whose names and addresses are given on Bank's website for
information permitted by Law on Bank's products, services and other
particulars.
In the Banks website the citizens can find the location of its various
branches, zonal offices, foreign branches and ATM centers. The
addresses of the various offices of the Bank along with phone
numbers and e-mail ids etc. are provided under the icon of Banks
Network

Company Background
The Bank of India (BOI) was set up in 1906 and was
nationalised in 1969 along with 13 other banks. BOI
began operations with one office in Mumbai, and
currently it has approximately 2,628 branches in
India. BOI came out with an IPO in 1997.
BOI provides a wide range of banking products
and financial services to corporate and retail
customers.The bank provides specialised services
for businesses (dealing in foreign exchange), NRIs,
merchant banking, etc.Apart from this, it also has
specialised branches that deal in asset recovery,
hi-tech agricultural finance, lease finance and
treasury, and small scale industries. Recently, the
bank has diversified into offering products (and
services) such as mutual funds, venture capital,
depository services, bullion trading and credit cards.
BOI is a leading player in retail banking and it was
the first nationalised bank to establish a fully

computerised branch and an ATM facility in India.


It has a strong network of approximately 270
branches that provide export credit. BOI is among
the top banks in India that provide export credit
to industries such as diamond export.The bank
is among those that have been offering banker
services to the Bombay Stock Exchange and are
managing the latters clearing house since 1921.
The Bank of India has initiated many services
to meet the worldwide needs of its clients and
leverage its domestic banking strengths.The
bank has a global presence through its branchesin
London,Tokyo, New York, Paris, Hong Kong,
Singapore, etc
Recently, the bank held centenary celebrations.
It is listed in India on the Bombay Stock Exchange
and the National Stock Exchange of India Limited.
BOI has recorded an annual income of EUR 1527
million for the year ending 31 March 2006.

Future Plans
BOI is planning to increase its presence in the EU by
opening new branches and offering complete
financial
services to its customers, including guidance for
entering the market, loans, remittances, etc. BOI has
plans to open a branch in Antwerp (Belgium) to cater
to the requirements of diamond merchants, traders
and in this segment BOI is market leader in India.
BOI will have 9 branches in the EU to service its
customers.
BOI also plans to enhance its services to Indian
companies that are investing in the UK. It has plans to
assist them in generating corporate and project
finance
for their investments abroad. It plans to increase its
focus on other diversified services, apart from
banking
services such as venture capital, merchant banking,
etc.
The bank also hopes to leverage IT technology and
develop quality products and services for increasing
its reach and gaining competitive advantage.

Insurance Products

1. Star Flier Scheme:


The Bank has built in a free personal air accident insurance
cover upto Rs. 5.00 lakh to all individual Diamond SB
customers who maintain an average quarterly balance of
Rs.1.00 lac and more in their savings bank account
2. Other Products offered at specially reduced rates to BOI
Customers
(A) Domestic Travel Insurance:
A comprehensive insurance scheme covering loss of life,
hospitalisation and personal baggage while travelling on any
public mode of transport Rail/Road is available for the Bank
of India account holders.
The premium payable by the customer is Rs.56/- p.a. (Excl.
Service Tax). The maximum cover available is Rs.1 lakh.
Individual policy will be issued to customers by National
Insurance Company Limited.
Policy is renewable every year.
(B) Health Insurance Scheme
BOI National Swasthya Bima* is Family Floater Mediclaim
Insurance Cover exclusively devised for all customers of Bank
of India.
The coverage is for the Account Holder, Spouse and Maximum
of 2 Dependent Children.
Entire family (Account holder, his/her spouse and their two
dependent children) is covered to the extent of sum insured in
as much as part of the sum insured can be availed at different
times by family members.
Premium is lower than those available in the market since
policy is issued on group basis Group of Bank of India
customers.
3. Insurance cover offered alongwith other Loans/Products
A. Free built in Personal Accident Insurance Cover to Star
Home Loan borrowers.
B. Home Loan Assurance Scheme (Optional :
Bank of India has a group insurance scheme in tie-up with
Star Union Dai-ichi Life Insurance Company Limited for Star
Home Loan borrowers.
The objective of the scheme is to provide financial security to
the dependents of the insured Star Home Loan borrowers in

case of any unexpected eventuality.


In such an event the insurance company assumes the
responsibility to pay the Bank the sum assured so that the
dependents of the insured borrower(s) are spared from
financial hardship and insecurity.
This is a single premium term insurance cover for home loan.
The insurance cover is an optional facility exclusively
available to our Star Home Loan borrowers for a low premium.

C. Educational Loan Insurance Scheme (Optional) :


In order to protect the interest of the student and their
parents, an optional life insurance scheme at very competitive
rates is available where the premium is also funded as a
component of loan.
The insurance cover will be for the duration of course +
moratorium + repayment period.
In the event of untoward incident involving the student or the
parent, the insurance company will repay the outstanding
loan amount to the Bank.
If there is any surplus, the amount will be paid to the
nominee.