Managing the Digital Firm Why information system • Contemporary Approaches to information System • The new Role of Information System in Organization • Learning to use Information System: New opportunities with technology Concepts of Business System • Business System • Information system Model • Information system Resource • Case study • Information system in the Enterprise • Key system Application in the Organization • System from a Functional and Business Process: Enterprise Systems and Industrial network

• Computer Based Information System The Digital Firm: Electronic Commerce and Electronic Business • Electronic Commerce, Electronic Business and Emerging Digital firm • Management Challenges and Opportunities Building Information Systems in the Digital Firm • System as planned Organizational change • Overview of System Development • Alternative system building approach Telecommunication and Networks • The Telecommunication Revolution • Components and functions of a Telecommunication System • Communication Networks

2) Production & Operations Management
Unit 1: Transformation in the concept of production and industry resolution. System’s approach to production Technocommercial considerations of modern industries. Factory affecting survival and Growth of industries in the current business scenario Unit 2: Characteristics of different types of manufacturing process. Mass production batch production Job-order production Cellular production system Generic manufacturing processes Hybrid process including flexible manufacturing areas/depts. Concepts of CAD: CAM Numerical controlled Machines

Unit 3: Facility planning Factors affecting location of plants site and design of a layout types of plant maintenances Unit 4: Capacity planning – analysis of designed capacity Installed capacity Commissioned capacity Utilized capacity Factors affecting productivity Unit 5: Role of relevance of production planning and control steps in PPC process mapping Preparation of process plan with precedence diagrams. Feedback control loops for effective monitoring of achievement of production targets. Unit 6: Work study – time and motion study Computation of cycle time Concepts of line balancing in manufacturing and assembly lines Optimization of productivity relevance and importance of Ergonomics

Causes and control measures to industrial pollution Unit 7: Scope and functions of materials management Various and formats used in material management suitability of various purchasing policies and procedures to different organization. Unit 8: Vendor-development and supply concepts of indigenization import substitution Subcontracting and ancillary development Make or buy decisions Value Engineering Vertical integrations Unit 9: Appropriateness and suitability of various inventory control technical in different situation various types of inventory analysis ie ABC, HML, VED, SDE, FSN etc. Maxima, minima, re-order point, buffer stocks, E.O.Q, M.O.Q Standard supply multiples Stores management – role of codification and automation in stores Factors influencing design of an effective material handling system

Unit 10: Quality systems – quality control Vs Quality Assurance Statistical Quality Control (SQC) Acceptable quality levels (AQL) Quality costs Unit 11: ISS-9000, ISO-14000 a)As on today Quality Audits, Implementation and Certification and Accreditation b)Total quality management(T.Q.M) Unit 12: a)Japanese contribution to world class quality manufacturing systems-single -piece flow (SPF) Right First Time (RFT), Zero Defects, Kan-ban, Poka-Yoke, SMED Quality circles, JIT, Six sigma etc. b)Introduction to other internationally accepted concept of quality Manufacturing

3) Human Resource Management
UNIT 1 Evolution of HRM in India CONTEXT AND COMPLEXITY UNIT 2 Human Resource Planning at enterprise level . Human resource information system UNIT 3 Recruitment Selection and Interviewing UNIT 4 Training and Development; Empowerment Unit 5 Human Resource Motivation UNIT 6 Performance Appraisal System Unit 7

Compensation Management including incentives Unit 8 Career planning and development Unit 9 Management of Work Environmental Unit 10 Industrial Accidents ,Grievances and discipline safety and health Unit 11 Human Resource Records, Audit and Research Unit 12 Worker’s participation ,research in management

Unit 13 Ethics in HRM Unit 14 International HRM Unit 15 Future issues of HRM Readings: 1) Personnel and HRM – P.Subba Rao

2) Personnel Management & Human Resources – Venkat Ratnam & shrivastava 3) HRM- Pattanayak Biswajeet.

Unit 1 • Entrepreneur and Entrepreneurship, Women Entrepreneurs, Intrapruneur • Entrepreneurial- growth, motivation, competencies, mobility and development programs (EDP) Unit 2 • Business opportunities, project identification and selection (PIS). Project formulation and Appraisal, business planning • Financial and Accounting issues Unit 3

• Business management - working capital, inventory, production, marketing, human resource. • Quality management system ISO 9001-2000 and Total quality management • Institutional support to small scale industries, Taxation issues and benefits, Government policy, Export procedure • Case Studies Readings : • Dollinger, marc J, Entrepreneurship : Strategies and Resources. Irwin • Kuratko, Donald F, & Hodgetts, Richard M, Entrepreneurship - A Contemporary approach harcourt college publishers • S.S.Khanka, Entreprenuership Development S.Chand

5) Strategic Management
1. Basic concepts. 2. Strategic Indent 3. Generic tools of Analysis 4. Strategic Analysis - The Business Environment 5. The Internal Environment 6. Tools for Strategic Analysis 7. Strategic Choice - Grand strategies 8. Competitive strategies - Business Unit Strategies 9. Strategy Evaluation and Selection Techniques 10.Strategy Implementation, structure and Culture, Resource allocation, Evaluation, control, Governance and Change.

6) Organizational Behavior

1)Approaches to O.B 2)Motivation 3)Employee Morale 4)Stress & its Management 5)Transactional Analysis 6)Personality 7 Attitudes 7)Organizational change 8)Organizational diagnosis and effectiveness 9)Organizational Development 10)MBO, Business Process Reengineering.

7) Statistics & Quantitative Techniques
1. Introduction to Statistics and its usefulness in Decision Analysis 2. Frequency of Distribution - Presentation of Data in Charts 3. Measurement of Central Tendency - mean, median, mode 4. Measurement of Dispersion - mean absolute deviation, range standard deviation, quartile deviation, co-eff. Of variations 5. regression- Algebric Method

6. Correlation - Karl Pearson's, rank correlation, Coefficient of Correlation and probable error 7. probability Theory - Bays Theorem 8. sampling Techniques, Sampling Distribution 9. Testing of Hypothesis - Type I / II errors, test on large samples - one & two tail tests, test of population mean, test of proportion. 10.Chi Square distribution Readings: 1)P.N Arora, S.Arora - Statistics for Management, S.Chand 2)R.S.N Pillai, Bagavathi - Statistics , S.Chand

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