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Thelma D.

P.O. Box 3226
Fairfax, VA 22308
Summary of Qualifications

10+ years experience in Property Management and Staff Supervision; thrives in environments
requiring multitasking, prioritization and sound judgment
Achieved 100% leasing and exceeded Net Operation Income (NOI) for five consecutive years
Negotiates and/or renegotiates vendor and lease contracts to increase profitability
Fluent in English and Spanish - effectively communicates complex information in a clear manner
Proficient Microsoft Office Suite, Residential AMSI, MRI, and Site-Manager Systems Software

Employment Experience


Dreyfuss Management, LLC
Bethesda, MD
09/04 - 07/14
Property Manager - New Brookside Apartments, Alexandria, VA (10/07-07/14)
 Managed all aspects of a 165-unit apartment building, including leading a 4-person team
responsible for leasing, maintenance, weekly inspections and grounds keeping.
 Increased company profits by 23% after aligning rental agreements with market survey data.
 Communicated effectively with residents and management to ensure all areas of concern were
addressed in a prompt, professional and efficient manner.
 Decreased vandalism throughout properties by installing security camera system in public areas.
 Recommended and oversaw the installation of a soccer field to promote resident retention.
 Partnered with Community Lodgings to implement a family center in the property.
Assistant Property Manager - Kingsley Commons Town Houses, Falls Church, VA (09/04-10/07)
 Showed the property to prospective residents and prepared lease packets. Reviewed and evaluated
applications, credit reports and background checks. Granted approvals for new residents.
 Processed payroll records, monitored rent, and bad debt collections.
 Updated move-ins, move-outs, notices and renewals in MRI software.
Internal Medicine Practice
Vienna, VA
Office Assistant Manager
 Assisted Office Manager with daily operations. Interacted with patients and answered benefit and
billing questions. Verified insurance information. Collected payments and made deposits. Updated
CBSI demographic information for patient accounts
Annandale, VA
Assistant Property Manager – Patriot Village
 Showed the property to prospective residents. Prepared lease packets. Reviewed applications and
ran credit reports. Conducted inspections. Filed appropriate forms for eviction procedures.
 Updated Account Receivables/Payables and maintained collection of bad debt accounts.
JBG Companies (R.A. Payne Associates) Fairfax, VA
Community Manager
 Promoted from Leasing Consultant to Community Manager after 18 months. Renegotiated
contracts. Balanced budget. Updated move-ins/outs, notices and renewals in AMSI software.
 Maintained knowledge of competitors’ properties and made recommendations to management.
Education and Certifications
Fair Housing Certificate, Commonwealth of Virginia
Notary Public of Virginia, Commonwealth of Virginia
Business Management Classes, NVCC