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Pamela E.

Dohlman
125 E Boyson Road #302 * Hiawatha, Iowa 52233
319-350-8205 * pamdohlman@yahoo.com

OPERATIONS MANAGEMENT
Plant Manager • Production Manager • Production Supervisor
High-energy turnaround manager with established track record increasing bottom-line profits. Known for leading by example,
empowering employees by holding them to a benchmark, promoting camaraderie, and allowing the freedom to succeed. Gifted
problem solver separating the important from the urgent and symptoms from the problems.

• Strategic Business Planning & Reengineering • Competitive Purchasing Policies


• Cost Containment & Profit Growth • Production Processes & Controls
• Quality & Performance Improvement • Improved Credit & Collection Policies
• Vender negotiation • Production Manager/ Supervisor
• Plant Turnaround Management • Plant Scheduling
• Research and Development • Human Resource experience

J&A Printing Company, Hiawatha, Iowa 2008 to 2010


A leader in quality printing and mail services.
Customer Service Manager
• Oversee daily operations for the customer service area.
• Employee evaluations, production flow and production scheduling.
• Production reports, training for staff, enforce safety procedures, GMPs standards are conformed to.
• Started a Green Team for sustainability improvements for the company
• Assisted Promotion department with projects
• Covered for a sales person who was out for medical leave for 6 months
MICHAEL FOODS, Creston, Iowa 2007 to 2007
An operated USDA approved and inspected egg production business.
Production Supervisor 2nd Shift for PCE
• Oversee daily operations for the area of the precooked East department.
• Employee evaluations, production flow and production scheduling.
• Production reports, training for staff, enforce safety procedures, GMPs standards are conformed to.
• Production of products meets or exceeds efficiency and company quality standards.
• Maintain procedures and documentation for HAACP methods and paperwork.
• Develop, coach and build team.

PURFOODS LLC / MOM’S MEALS, Nevada, Iowa 2003 to 2007


Family owned and operated USDA approved and inspected fresh food preparation and delivery business.
Assistant Plant Manager/Production Supervisor —
• Oversee daily plant operations in this commercial kitchen preparing 33 entrées for state Waiver programs (Iowa
and Wisconsin)
• Joint ventures with Atkins and Zone diet plans, and more.
• Purchase between $720K to $1.2M in food and supplies from 7 vendors annually.
• Manage flexible production schedule with 10 supervisors and 100 employees.
• Direct R&D (Research and Development).
• Offer input on capital purchases/improvements including equipment, machinery, facility, etc.
• Handle human resource duties covering paperwork, hiring, orientation, discipline, and exit interviews.
• Worked on the production floor setting up production line stations. Also supervised production personnel on the
floor. Oversaw nine (9) lines in commercial kitchen area; in packaging area oversaw four (4) lines. Supervised
150 employees. Oversaw operations using the multi-vac machines; Koch Machines.
Immediate Challenge: As part of two-person turnaround management team, revitalize plant operations for
failing start-up in 30 days or close down plant.
• Created, wrote, and implemented processes and procedures/company policies for this fledgling company and
implemented a quality control program.
• Negotiated competitive pricing strategies by leveraging purchasing policy and expanding vendor sourcing.
• Worked as liaison human resource associate to implement new corporate culture of respect and loyalty,
increasing production team 233% (from 30 to 100 qualified employees) and decreasing turnover to zero.
• Improved critical cash flow and credibility. Paid all accounts payable within nine months.
• Personally researched and developed nutritious recipes before hiring a qualified dietician.
• Dramatically reduced schedule from 7 to 4.5 days by streamlining and optimizing workflow processes.
• Captured 18-month return-on-investment (ROI) after gaining buy-in from company owners to purchase $1M multi-
vac packaging machine and industrial food processor.

CARFRAE MEAT COMPANY, INC., Cedar Rapids, Iowa 2001 to 2003


Meat processing facility producing fresh and frozen meat—beef, pork, halal products—and contract packaging of meat.
Office Manager—Recruited by plant manager to manage AP/AR, payroll, and attendance. Developed and researched new
products and purchased over $1M in annual packaging supplies. Managed incoming and outgoing product invoicing,
collections, and purchasing. Handled HR duties including benefits and worker’s compensation.
Immediate Challenge: With no accounting background, learn bookkeeping and collection procedures unique
to this privately owned family business.
• Introduced improved accounts receivable and collection policies that decreased outstanding receivables from one
year in arrears to 15-30 days.
• Implemented 401k plan and prepaid legal services benefit for employees.

RAPIDS REPRODUCTION, INC., Cedar Rapids, Iowa 1994 to 2001


Print Services Manager—Recruited by company owner to supervise three direct and six indirect reports and advise print
services at three satellite offices. Managed customer service, developed advertising for print services, and recommended
new equipment purchases. Balanced cash register daily. Managed hiring and firing.