Tim Rogers

60 Sonrise Square
201, Fellsmere, FL 32948

Cell: 361-585-8674
tim131@gmail.com

PERSONAL BANKER
Customer and results focused personal banker with over 3 years banking industry
experience, solid background in relationship management, sales, customer services,
prospecting, audit and compliance. Consistently meeting and exceeding management set
targets through exceptional customer service and cross sales skills.

Banking Experience:
Customer Service Officer | RBS, Dublin, Ireland | April 2014 Present
7th Largest Bank in the European Union in terms of total assets
Manage and maintain a portfolio of high net worth clients
Generate income through telephone prospecting and networking
Branch liaison with Financial Planner working together to generate income
Network with businesses in the community to generate loans, mortgages etc.
Managed and maintained any complaints or errors made by staff in branch
Responsible for balancing branch vault, ATMs and general ledger
Personal Banker | Barclays, Aberdeen, UK | April 2013 April 2014
5th Largest Bank in the European Union in terms of total assets
Processing Insurances, Loans, Credit Cards
Regularly attended banking co-op seminars in the local community
Generating new business through telephone prospecting
Encouraging tellers to refer potential business and leads
Offering a full financial review to existing and new clients
Referring clients to Mortgage and Investment specialists
Customer Adviser | SBS, Aberdeen, UK | March 2012 April 2013
Small nationwide Building Society/Credit Union
Process customers cash and checks using branch based till system
Cash counting, handling and remitting experience
Key Holder trusted member of staff opened and closed the branch
Internal promotion within 6 months resulting in the ability to open savings accounts
Selling credit Suisse investment products
Cross selling and referring customers to mortgage advisers and investment specialists
June 2009 April 2013 Working in Retail Stores and Bars (Details available upon
request)

Education:
Senior College Dun Laoghaire | Dublin, Ireland | August 2008 June 2009
This is a well-respected community college in Ireland where I studied information
technology,
Qualifications Gained: FETAC diploma In IT (Irish equivalent to an Associates Degree)
Skills Gained: Invaluable Social Skills, Computer Programming, Business and
Entrepreneurial Skills
East Glendalough School | Wicklow, Ireland | August 2002 June 2008
This is equivalent to High School in the United States; I completed my Leaving Certificate
which would be equivalent to a High School Diploma, subjects included: Maths, English,
History, Chemistry, Biology and Geography