... 3 Online Request for the Tender .............. 2 Participation in the Tender ...................................................................................................................................................................................................................................................................................................................................................... 6 1|Page ........................................................................ 2 Live Tenders ........................................................................................................................................................................................ 2 Registration & Digital Signatures ............ 5 e-Procurement Help Desk : Refund related queries ................................................................................. 4 To Submit the Tender ....................... 5 e-Procurement Help Desk ..................................................................................................................................................................................................................................................................................... 3 Download Documents............... 4 Upload files – Technical Sheet / Price Sheet / EMD / mandatory documents ............................... 4 To Upload / attach the additional documents ................... 3 Login ....................................................................... 5 To participate for the opening ........................................................................................................................................................................................................................................................................................................Contents Website ........................................................................................................................................................................

5. No 1 Title Website Description Contractors / Vendors / Bidders / Suppliers can have access to free view of tenders by using centralizer Govt. follow the steps given below: 1. 3. “Purchase of Tender Date (from and to)”. fill the online registration form.in for verification. Click “Submit” to view the results.gov. Click to view the cost free documents. “Region”. Click to print the notification. Before making the payment the Contractor / Vendor / Bidder will have to upload the following documents in scanned form in the website:Documents to upload: (a) Request on Company Letter Head (b) PAN Card (c) Enlistment if any 2|Page . 4. Click “Register”. A list of tenders will appear on the screen.Sl.in ) of various departments. 2. For Digital Signature contact e-Procurement Help Desk.through Internet Payment Gateway. 2 Live Tenders Provide all or any one of the options like “Tender Number”. Any of the Master / Visa card will be accepted.mpeproc. 562/. Click on “TENDER” after opening the e-Procurement website. To Download / View the tender notifications and corrigendum free of cost from website.gov. 5. 3. of Madhya Pradesh portal (www. Pay the amount of Rs. Send the acknowledgment copy to eproc_helpdesk@mpsdc. 4. “Estimated Cost”. For all the users it is mandatory to procure the Digital Signatures. As soon as the verification is being done the e-Procurement user id will be enabled.“Bid Submission E n d date” or “any key words from Tender Description”. 2. Contractors / Vendors / Bidders / Suppliers are requested to follow the below steps for registration: 3 Registration & Digital Signatures 1.

Click / Double Click to open the Microsoft Internet Explorer (This icon will be located on the Desktop of the computer). Select the Certificate and enter DSC Password.mpeproc. Re-enter the e-Procurement User Id Password.in in the address bar. 3. Click on “Click here to login” for selecting the Digital Signature Certificate. Enter e-Procurement User Id and Password. 6 Online Request for the Tender 2. 4. To make an request for Tender Document Contractors / Vendors / Bidders / Suppliers will have to follow below mentioned steps: 1.4 Participation in the Tender 1. if bidder intends to participate in tender. 6. he has to use his e-Procurement User Id and Password which has been received after registration and acquisition of DSCs If any Contractors / Vendors / Bidders / Suppliers wants to participate in the tender he will have to follow the instructions given below: 1. Click “Un Applied” to view / apply for new tenders. (Note: Make sure that necessary software of PKI be installed in your system). 8. 4. Go to Start > Programs > Internet Explorer.gov. Click on for online request. Insert the PKI (which consist of your Digital Signature Certificate) in your System. Type www. Or 3. 5. Select the Departments from the drop box with which intends to participate in the tender. Click “Select Department” to switch over from one department to another. to access the Login Screen. click on “Go”. Pay the Tender Fee / Processing Fee online. After viewing the Tender Notification. 7. 3|Page . 9. 5 Login 2.

8. This is the important and first step to be performed to avoid disqualification. 4. the “Red colour” will automatically turn to “Black colour” which reflects that the user is two steps ahead for the submission. When the user finishes with the payment of EMD. Tender document screen appears. 5. Provide the entire mandatory documents (if any) requested by the official. 7. You can opt for OTC or NEFT to pay EMD / form fee online. Note that when the user uploads the filled Technical / Price Sheet. Click “Click here to Download Empty Document” to download the Technical / Price Sheet and fill the same without changing the “File Name” and save on to the computer. 3. To upload the supporting documents / Vendors / Bidders / Suppliers will have mentioned steps: 1. 2. To attach the additional documents to any tender click “Document Library” and upload the same. Once the supporting documents are uploaded.After making the request Contractors /Vendors / Bidders / Suppliers will receive the Tender Documents which can be checked and downloaded by following the below steps: 7 Download Documents 1. Click “Click here to download” to download the documents. 6. select the filled file which was already filled and saved in the same name. Click “Click here to Upload the Filled File”. 2. 4|Page . Click “Click here to enter EMD Details” to feed the EMD details and upload the scanned EMD. the “Red colour” will automatically turn to “Black colour” which reflects that user is ready for the final submission. 2. 8 Upload files – Technical Sheet / Price Sheet / EMD / mandatory documents 3. Click to view the tender documents which are received by the user. these are to be attached with tender by following steps: 9 To Upload / attach the additional documents 1. Contractors to follow the below Click “Click here to Attach the General Documents” to upload all the documents which are already saved in the vendor profile. Attach the required documents to the concerned tenders from general document section to the tender document screen. Click “OK” to upload the filled Technical / Price Sheet to the tender.

Note : There is absolutely no charge or fees for any help that Bidders/Departments get from helpdesk 5|Page .gov. *** 2. 462011 If by any chance the issues or queries are not resolved by the Helpdesk associates then send the email to eproc. 2. Address Tata Consultancy Services e-Procurement Help Desk 5th Floor . Prior to submission. Through telephone : Toll free landline – 18002588684 12 ** Please note that this is a Toll free number and can be accessed from all the mobile and landlines. 1. Competitors bid sheets are available in the website for all.P. Kindly ask for your ticket number from the helpdesk.in 3. Arera Hills Bhopal .com . Corporate block DB Mall .esc@gmail. M. Through Email : Email ID –eproc_helpdesk@mpsdc. verify whether all the required documents have been attached and uploaded to the particular tender or not because once submitted bids cannot be revised. Note down / take a print of bid control number once it displayed on the screen 1. Kindly note that mail sent to this ID should also include the ticket no.After completing all the formalities Contractors / Vendors / Bidders / Suppliers will have to submit the tender and they must take care of following instructions: 10 To Submit the Tender 11 To participate for the opening 1. Direct access : Bidders and department officials can also walk in to TCS office on the below mentioned address and get the query/issues resolved. 2. and details of the problem. Tender opening event can be viewed online.

no – 011-49424365 Refund related queries Email .mpepaymenthelpdesk@gmail.13 For any issue related to duplicate or failed payments the bidders should contact the eprocurement payment/refund helpline on the below mentioned number and e-Procurement address. Help Desk : Ph.com 6|Page . Please contact them with your bank statement and transaction details.