1st National and International Graduate Conference

March 27, 2015, KU Home, Bangkok, THAILAND

The Public Service Management by Outsourcing
of Nontaburi Provincial Administrative Organization
*

Sathorn Klubsri

46 400
10

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Abstract
This research aims to study the effectiveness of the public service management by outsourcing,
to study factors that influence the effectiveness of the public service management by of outsourcing and
to find ways to improve the effectiveness of public service. This is a quantitative and qualitative research.
The results of the quantitative research found that the effectiveness of the public service management by
*

1st National and International Graduate Conference

March 27, 2015, KU Home, Bangkok, THAILAND
outsourcing in general were at a high level. While factors that influence the effectiveness of the public
service management by outsourcing, in all seven factors can be ranked in the highest to lowest average
as follow: the budget, the leadership of the executive, methods of procurement, the ability of personnel
in procurement, the legal authority to manage public services and the potential of the organization. The
qualitative research found that the effectiveness of the public service management by outsourcing were
effective due to the correctly adoption of the law, the development of the organization aimed for
effectiveness, with a focus on achieving systems management and strategic management in order to meet
the needs of the public.
Keyword: Public Service, Outsourcing

(Public Service)
(Public interest)


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1st National and International Graduate Conference

March 27, 2015, KU Home, Bangkok, THAILAND
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1st National and International Graduate Conference

March 27, 2015, KU Home, Bangkok, THAILAND
5. 6. 7.
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15,001-20,000
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.896)

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1st National and International Graduate Conference

March 27, 2015, KU Home, Bangkok, THAILAND

(In - depth Interview)
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1st National and International Graduate Conference

March 27, 2015, KU Home, Bangkok, THAILAND
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[134]

1st National and International Graduate Conference

March 27, 2015, KU Home, Bangkok, THAILAND
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[135]