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Mentoring and Coaching

Meaning of Mentoring and Coaching


Mentoring is about guiding others in their
personal quest for growth through learning
Mentor acts as a trusted guide, offering advices
when asked and opening doors to learning
opportunities
Coaching is an interactive process through which
managers and supervisors aim to:
Solve performance problems
Develop employee capabilities

Coaching is a byproduct of performance appraisal

Mentoring comes in a variety of styles, shapes


and colors.
Some organizations have structured programs
that pair mentors and mentees and set out an
agenda for them.
Others have less formal approaches, facilitating
and supporting mentoring relationships but not
defining them.
Regardless of the way mentoring is structured,
there are certain fundamentals that will make
these relationships more effective.

Coaching and Mentoring: Key


Differences
Coaching

Mentoring

Goals

To correct & impart skills

To support & guide


personal development

Initiative

The coach

The mentee

Volunteerism

Need not necessary

Necessary for both

Focus

Immediate problems &


learning opportunities

Long-term personal career


development

Roles

Heavy on telling

Heavy on listening

Duration

Short-term goals & as


needed

Long-term

Relationship

Boss (chain of command)

Need not be in the chain of


command

Describe how coaching is different


from supervision?
Supervision is planning, organizing ,directing,
and controlling work flows and people
Coaching is helping to grow and develop
Coaching can make many forms teaching,
advising, feedback, problem solving,
motivating etc.

What are the difference in how people


like to be coached?

Some people like to be advised and taught


Some want to be listened to and ask questions
Some want to be told what to do
Some want to figure it out for themselves

Why do you think some coaches are


more effective than others?
Effective coaches know the coaching
preferences of their coachees
They extend coaching that suits to coahees
They ensure that they cover all the steps
process

Coaching Preferences
How
Directive: give advice, tell the person what to do, teach them
how to do it
Non-directive: asking questions, exploring, helping, the persons
help themselves

When
Programmatic: establishing an ongoing program or coaching
relationship
Circumstantial: responding to specific needs

Focus
Specific: focuses on learning specific tasks, skills or behaviors
Holistic: focuses on individuals overall growth

Four steps of coaching process


Establishing a real need
Current situation
Consequences
The underlying need

Setting the coaching contract

How does the coachee want to work (directive or non directive)


Will the coaching focus on the task or skills or career
Will be coaching ongoing
What preparation required

Motivating action
Setting the goals
Identifying options and barriers
Gaining commitment to action

Follow-up