white paper

How the Cloud is Changing
Video Conferencing & Telepresence
Video conferencing-as-a-Service (VaaS); The Easiest and Most
Cost Effective Way to Bring Organisations into the Video Age

white paper | How the Cloud is Changing Video Conferencing & Telepresence

Summary

Solution

Video conferencing has evolved beyond
all recognition over the past few years.
But beyond that, the way in which video
conferencing capability can be accessed
has also undergone a radical step change.
With Video conferencing-as-a-Service
(VaaS), it’s no longer about paying for the
technology; it’s now simply about paying
for the benefits.

Dimension Data has created a new kind
of solution that involves no up-front cost,
no impact on your network and no drain
on your IT resources. Sounds too good to
be true?

Introduction
Enabling you to be in two, three or even
ten places at once without ever leaving
your office; video conferencing is the
natural, inexpensive, green successor to
the physical ‘in-person’ meeting.
Without a doubt there will always be a
case for physical meetings, particularly
in the delicate early stages of any new
relationship; be it with a new client,
partner or team member. However, when
it comes to the day-to-day discussions and
routine maintenance that makes up a large
proportion of all meetings we can look to
technologies such as video conferencing
and telepresence.
With the correct deployment of video
conferencing and telepresence, teams
can be brought together quickly so that
all relevant opinion is heard at once,
consensus is achieved and decisions are
made, enabling your organisation to save
weeks or months on project times.
The type of cultural shift that widespread
adoption of video conferencing &
telepresence will bring, can make
your organisation more dynamic, agile
and competitive.

Challenges
Like that of many emerging technologies,
video conferencing’s evolutionary curve
began modestly. It was seen as too
expensive, too slow, too unreliable,
and too complex.
Perceptions haven’t changed much in the
intervening years, but video conferencing
itself has advanced unrecognisably.
And now video conferencing has taken
its biggest evolutionary step yet.

CS / DDNS-0092 / 11/11 © Copyright Dimension Data 2011

Introducing Video conferencing-as-aService, otherwise known as VaaS.
Whilst video conferencing and telepresence
may have cultivated an image of overcomplexity, with VaaS that really couldn’t
be further from the truth.
VaaS provides simple and affordable access
to video conferencing and telepresence,
with absolutely no barriers to deploying
these business-transforming technologies.
Like Software-as-a-Service, VaaS enables
video conferencing to be run as a state-ofthe-art service, not as a technology.
This service is hosted by Dimension Data
and made available to you over a dedicated
video network; a network that runs
completely independently of yours. This
eliminates any potential technical issues
that can arise with video conferencing;
guaranteeing complete reliability, security
and fantastic HD quality.
By providing a natural and realistic
experience, VaaS enables users to be
drawn into the meeting and their own
interaction, rather than being hung up on
the technology driving it.
What’s more, embracing the technology
no longer involves a large upfront capital
expenditure. Instead it is available as a fixed
monthly cost; so its simple to justify the
return on investment and its affordable for
organisations of all sizes.

Result
Many organisations are realising that video
conferencing and telepresence can be quite
complex, and that supporting an efficient,
reliable and high quality video conferencing
and telepresence service is not core to the
organisation’s expertise or business model.
Hence, many savvy organisations have
been looking for an alternative solution.

From small design agencies collaborating
with homeworkers, to large banks using
telepresence to enhance relationships
between their brokers and customers.
Organisations of every kind are embracing
the power, value, and sheer common sense
of video conferencing.

Benefits of VaaS
• Improves the end-user experience
and quality-of-service
• Maximises productivity, delivering
peace-of-mind, high reliability
and performance
• Promotes better usage and
adoption which protects and
maximises your investment
• Low, predictable cost of
ownership, reflecting business
need and use
• Doesn’t require specialist staff and
will not drain valuable IT resources
• Guards against hidden
infrastructure costs
• No upfront capital expenditure –
instead it is a fixed monthly cost

With Video
conferencing-asa-Service (VaaS),
it’s no longer about
paying for the
technology; it’s now
simply about paying
for the benefits.

By removing the traditional barriers to
video conferencing – cost, bandwidth
availability and lack of technical resources
– VaaS has brought the benefits of visual
communications within the reach of even
the smallest organisations.

For further information www.dimensiondata.com

white paper | How the Cloud is Changing Video Conferencing & Telepresence

Middle East & Africa

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ALGERIA ANGOLA
BOTSWANA CONGO BURUNDI
DEMOCRATIC REPUBLIC OF THE CONGO
GABON GHANA KENYA
MALAWI MAURITIUS MOROCCO
MOZAMBIQUE NAMIBIA NIGERIA
RWANDA SAUDI ARABIA
SOUTH AFRICA
TANZANIA UGANDA
UNITED ARAB EMIRATES ZAMBIA

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Asia

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CHINA HONG KONG
INDIA INDONESIA JAPAN
KOREA MALAYSIA
NEW ZEALAND PHILIPPINES
SINGAPORE TAIWAN
THAILAND VIETNAM

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Australia

Europe

AUSTRALIAN CAPITAL TERRITORY
NEW SOUTH WALES QUEENSLAND
SOUTH AUSTRALIA VICTORIA
WESTERN AUSTRALIA

BELGIUM CZECH REPUBLIC
FRANCE GERMANY
ITALY LUXEMBOURG
NETHERLANDS SPAIN
SWITZERLAND UNITED KINGDOM

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For contact details in your region please visit www.dimensiondata.com/globalpresence

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Americas

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BRAZIL CANADA CHILE
MEXICO UNITED STATES

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