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Customer Success Operations

System Installation Workbook
Storage System Installation - Data ONTAP 7-Mode
Version 2.11
May, 2014

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All Rights Reserved . Inc.Copyright and Trademark Information © Copyright 2014 NetApp. NetApp. and Data ONTAP are trademarks or registered trademarks of NetApp. Inc. faster. No portions of this document may be reproduced without prior written consent of NetApp. Specifications are subject to change without notice. TABLE OF CONTENT 2 System Installation Workbook – Data ONTAP 7-Mode © 2014 NetApp. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. All rights reserved. Go further. Inc. in the United States and/or other countries. the NetApp logo. Inc.

................... responsible for deploying the FAS systems......................................................... so you can start using your system..................2 Additional Network Information................................................................... Yours faithfully (NetApp Professional Services) 1 Customer Contacts In the following table.................................................. This workbook covers the information that the Professional Services engineer will need on the day of installation.............................................. We look forward to working with you.... 1 Customer Contacts.................................... This will ensure that as many questions as possible are answered before the day of the installation...................................................................... Customer Details Values Company name            Sales order numbers            Customer contact       (Primary Contact)       (Secondary Contact) Customer e-mail             NetApp resource name             NetApp resource e-mail             ote: The grayed out areas in this workbook are intended to be filled by the Professional Services representative...................................................1 Node Information.............................................................................. ............................. please complete the information requested in this document before our engineer arrives on site... 3 Data ONTAP 7-Mode Configuration Details........................................................................................... enter the customer related details........................................................... Please obtain the required information and return a completed copy of this document to the engineer before they arrive...... 4 3......................................... Verification Checklist.............................. 2 Site Requirements..................................... 3...................... To ensure a seamless deployment and integration into your environment...................... Welcome Dear Customer.......................Welcome................. Thank you for choosing the NetApp storage system and Professional Services installation..........

System Information Controller 1 Controller 2 Serial number             System ID             Host name             Aggregate type (32-bit or 64-bit)             Licenses Add licenses for various features of Data ONTAP 7-Mode using the keys provided in the sales order.  Power requirements for the NetApp system and disk shelves have been satisfied.  Network patch cabling and switch port configuration is complete. some fields may not be applicable. 3 Data ONTAP 7-Mode Configuration Details Prior to the installation date. Depending on the desired configuration. Customer Checklist of Site Preparation Requirements Select the appropriate check box:  Adequate rack space for the NetApp system and disk shelves has been provided.1 Node Information The following section captures the details of 7-Mode controllers. Data ONTAP manuals can be found at the NetApp Support site under documentation. Site Details Values Customer site location       Datacenter information       Rack information       Storage controller model       Data ONTAP version       3. power. Package Type Description Expiration NFS                   CIFS                   .2 Site Requirements Site requirements for installation including space. work with the Professional Services representative to complete this worksheet. The requested information enables us to configure your equipment quickly and efficiently. cooling and environmental details provided in the Site Requirements Guide earlier are now incorporated in NetApp Hardware Universe. ote: This worksheet does not replace the requirement for reading and understanding the appropriate Data ONTAP manuals that describe the operations of Data ONTAP in 7-Mode.

use port names (for example. Interface Details Controller 1 Controller 2 Number of interface groups to configure             Names of the interface groups.Package Type Description Expiration iSCSI                   SnapRestore                   SnapMirror                   ote: License keys are now available in version 2 (V2) format. LACP) Multi – all ports are active Single – one port active. ifgrp1= e0a. The V2 keys are either 28 or 42 characters in length. ifgrp3=ifgrp1. else. ote:  For systems without an e0P port. CIFS. ifgrp1. other ports are on standby for failover LACP – network switch manages traffic ifgrp1:       ifgrp1:       ifgrp2:       ifgrp2:       ifgrp3:       ifgrp3:       Multi-mode IFGRP load balancing style (IP. e0a). round-robin. Interface e0M should be configured in a subnet that is not used for data traffic (NFS. leave one network port available for ACP connections to SAS disk shelves. ote: For systems without an e0P port. single. For example. and if they are configured they should be on an isolated management LAN or VLAN. iSCSI. ifgrp2 Network Interface Configuration Network interfaces can be configured either using the setup script or by using the ifconfig command. Interface Group (IFGRP) Interface Groups (IFGRPs) bond multiple network ports together for increased bandwidth and fault tolerance. . then use their names. e1d.  If you created IFGRPs. leave one network port available for ACP connections to SAS disk shelves. NDMP or Snap*). or port based) ifgrp1:       ifgrp1:       ifgrp2:       ifgrp2:       ifgrp3:       ifgrp3:       ifgrp1:       ifgrp1:       ifgrp2:       ifgrp2:       ifgrp3:       ifgrp3:       ifgrp1:       ifgrp1:       ifgrp2:       ifgrp2:       ifgrp3:       ifgrp3:       Number of links (network ports) in each IFGRP Name of network ports in each IFGRP. MAC. iscsi_ifgrp2                                     IFGRP type (multi. For example.

US/Pacific)             Physical location (for example. Gateway Details Controller 1 Controller 2 Default Gateway IP address             Administration Host (Optional) Administration host if specified can limit the systems or subnets authorized to mount the node root volume. Encoding Details Controller 1 Controller 2 Language for multiprotocol files             HTTP Root Directory Enter the HTTP home directory for the nodes in the below table. Host Details Controller 1 Controller 2 Admin host/subnet IP             Time Zone and Physical Location In the following table enter the time zone and controller physical location details.Controller Name Interface Name IP Address Network Mask Partner Interface Name or IP Address Media Type Enable Jumbo Frames?                                                                                                                                                                                                                                                                                                       Default Gateway Provide the configured values of default gateway in the following table. Dallas)             Language Settings for Multiprotocol Files Specify the language settings for multiprotocol files in the following table. Building 4. Time Zone Details Controller 1 Controller 2 Time zone (for example. .

NIS Resolution Values NIS domain name       NIS server IP addresses       Service Processor (SP) Service Processor provides LAN interface for remote node management.Home Directory Controller 1 Controller 2 HTTP Root Directory             Domain Name Service (DNS) Provide the Active Directory domain and name server details as follows. SP LAN interface does not support logins through Telnet. ote: RSA is only certified to run on FAS systems equipped with SP or RLM card. ote: Service Processor is configured either using the setup script at the boot prompt or later using sp setup wizard from Data ONTAP CLI. monitoring and maintenance activities. SP/RLM Controller 1 Controller 2 IP address             Network mask             Gateway             Mailhost             ote:  The mail host is required to send SP alerts and local ASUP e-mail. SP LAN interface does not allow logins using root credentials. SP Ethernet interface should be connected to an isolated management network. Remote Support Agent (RSA) RSA is a remote support diagnostic tool for collecting and troubleshooting hardware and software issues by NetApp Support. .  For security reasons. Data ONTAP 7Mode maps naroot user account with root account. Hence root password is required while logging in to SP. SP or RLM should be configured prior to configuring RSA. DNS Resolution Values DNS domain name       DNS server IP addresses (up to 3)       Network Information Service (NIS) Enter the NIS domain name and server details in the following table.

RSA Settings Controller 1 Controller 2 Remote Support Enterprise URL             HTTP host             HTTP port             HTTPS port             HTTP username             Proxy Protocol (HTTP or SOCKS)             Proxy hostname             Proxy IP address             Proxy port number             Proxy username             AutoSupport (ASUP) Settings AutoSupport is an automated diagnostic reporting function designed to notify you and NetApp of any event triggered messages. it provides weekly logs. NetApp health triggers. Alternate Control Path (ACP) New systems with dedicated e0P ports automatically assign IP addresses. AutoSupport Settings Controller 1 Controller 2 Configure AutoSupport on             SMTP Server Name or IP             AutoSupport Transport One of: HTTPS (default) HTTP SMTP One of: HTTPS (default) HTTP SMTP AutoSupport from e-mail address <hostname@yourdomain> <hostname@yourdomain> AutoSupport to e-mail address(es)             3. ote: System must remain on a support contract and the level of responsiveness is dependent on the level of service purchased. This ensures prompt support responsiveness and system wide proactive health checks.2 Additional Network Information This section describes about the additional network configuration details. ACP Settings Controller 1 Controller 2 Interface name (if not using e0P)             . and performance statistics. In addition.

Controller Name Interface Name VLAN IDs to Activate Enable GVRP?                                                                                                 ote:  To trunk VLANs across an interface or IFGRP.168. This will allow 802. Virtual LANs (Optional) VLANs are used to segment network domains using 802. Time Synchronization Details Values Time services protocol (ntp)       Time servers (up to 3 internal or external       hostnames or IP addresses) Max time skew (<5 minutes for CIFS)       SNMP Configuration SNMP settings for monitoring system events are listed in the following table. SNMP Settings Controller 1 Controller 2 Contact             Location             SNMP User             Traphost             . NTP Server Settings Enter the time synchronization details using NTP protocol. so that traffic across it is VLAN tagged.1q trunking.0/22)             Netmask             ote: A dedicated subnet is required for the ACP management interface. you must set "switchport mode access" on that interface. You must then create the relevant VLAN interfaces on the storage controller.0.1Q protocol standards. No other information is required to VLAN tag the frames.ACP Settings Controller 1 Controller 2 Private subnet (default: 192. Then give the storage controller interface an IP address on that VLAN.  If you want a port or EtherChannel interface to be the only access port for a particular VLAN. you need to set "switchport mode trunk" on that interface or logical interface.

3 Rack mounting and cabling of network and management switches are complete. 5 HA cabling is done between the controllers for dual-chassis configuration. Cisco Discovery Protocol (CDP) Settings CDP enables automatic discovery of directly connected CDP enabled devices in the network. 6 Storage -. 3 Review SAS and ACP cabling layout. stack. Status Comments Status Comments . Verify power connections. CDP Settings Controller 1 Controller 2 Local controller port             Remote device name             Remote interface             Remote platform             CDPD hold time             CDPD interval             4 Verification Checklist Validate Data ONTAP 7-Mode installation using the verification checklist to ensure that all the tasks are completed.  Task # Pre-Installation 1 Review the System Installation Workbook and verify if it is populated with all the necessary details.cabled and connected to locked wrench port. disk shelf. provided the SP LAN interface is configured for routing the messages. 4 Inventory and list all the equipment and licenses as per the Sales Order and Bill of Materials. 4 Verify ISL cabling is done between the switches (if applicable).  Task # Hardware Installation 1 Label all the major cables coming in and out of controller. ote: FAS controller systems can be discovered by other CDP compliant devices in the network. feet lowered and adjusted as needed. 7 ACP -.pairs cabled to standard MPHA specifications. interconnected. For example. 2 Review the rack elevation diagram. 2 Ensure cabinets (if included in the order) are anchored.SNMP Settings Controller 1 Controller 2 Community             ote: SNMP traps can be configured to use SP LAN interface. ACP and SAS.

node1> storage show acp node1> ifgrp status node1> vlan stat node1> snmp 5 SP. node1> flexcache stats -C vol0 7 Remote access to node root volume is enabled. data and management interfaces configured on the node. time and NTP settings are configured. IFGRP. DNS server. node1*> useradmin diaguser show 9 Root aggregate on each node is renamed as per the naming conventions. Task # Basic Configuration 1 Hostname. node1> options httpd node1> options ftpd node1> options sftp 8 Diag user is unlocked and password is set. SNMP and CDP settings are configured. 9 The nodes and disk shelves are powered-on. Node root volume is resized if required. NIS. date. *> ha-config show node1> options cf. node1> hostname node1> ifconfig –a 2 Domain. node1> dns info node1> date node1> nis info node1> options timed 3 HA is enabled and controller failover is configured. HTTP/FTP/SFTP protocols are enabled on the node. 8 Shelf IDs are set as per the rack elevation plan. VLAN. Data ONTAP 7-Mode is set as the default boot variable at the LOADER prompt. node1> aggr status node1> vol status 10 Data aggregates and data volume have been created and Status Comments . node1> system node service-processor network show SP node1> rsa status node1> options autosupport 6 Flash Cache is enabled and configured (if applicable).mode node1> cf status 4 ACP. RSA and ASUP settings are configured.

partner and NetApp sales team. Status Comments . node1> aggr status node1> vol status  Task# Post Installation 1 Validate hardware and cabling configurations using Config Advisor tool. Show how to access documentation. 6 When all tasks are complete. Resolve all the hardware related issues before proceeding further.configured. 5 Create and send a Trip Report to the customer. 2 Run hardware diagnostic test on all the controller system using SLDIAG tool built into Data ONTAP. search the knowledge base. have the customer sign a Certificate of Completion. 4 Discuss available trainings on NetApp University with new customers. *>sldiag device run *>sldiag device status 3 Log in to NetApp Support site and provide the customer a brief tour of the site. and verify their RMA information. download software and firmware.

Go further. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. © 2014 NetApp. All rights reserved. The information in this document is distributed AS IS. and the use of this information or the implementation of any recommendations or techniques herein is a customer’s responsibility and depends on the customer’s ability to evaluate and integrate them into the customer’s operational environment. Specifications are subject to change without notice. Inc. the NetApp logo. NetApp provides no representations or warranties regarding the accuracy. are trademarks or registered trademarks of NetApp. Inc. The NetApp IMT defines the product components and versions that can be used to construct configurations that are supported by NetApp. or serviceability of any information or recommendations provided in this publication. No portions of this document may be reproduced without prior written consent of NetApp.Refer to the Interoperability Matrix Tool (IMT) on the NetApp Support site to validate that the exact product and feature versions described in this document are supported for your specific environment. Specific results depend on each customer's installation in accordance with published specifications. NetApp. reliability. or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. . This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document. faster. in the United States and/or other countries. Inc.