HARSHA NAIK

800 Sheppard Avenue West, Unit 201 Toronto, ON M3H 6B4 Res: 416-638-6074 Cell: 647-891-6074 h9naik@gmail.com

PROFILE
Versatile IT professional with outstanding experience in requirements gathering, application design, development, testing, implementation, process improvement (CMMI) and project management. Extensive experience in Financial Services industry including Corporate Lending and Master Card. Expertise spanning the entire software development lifecycle (SDLC) on different platforms. Ability to resolve complex problems by uncovering the root cause and applying lasting solutions. Collaborative leader with a passion for quality. Ready and willing to travel or relocate. Demonstrated achievements in:    on Business Systems Analysis Leadership & Team Building Documentati  t  Practices  Management Project  Warehousing Policies &  Troubleshooting Data Technical Developmen  Testing

TECHNICAL SKILLS
• • • • • • RDBMS – Oracle 9i, Oracle 10g, Sybase, MS Access, IMS DB and DB2 Operating Systems – z/OS, MVS, UNIX and Windows High level languages – COBOL, C, C++, Visual Basic (VB) 6.0, Visual Basic.NET, SAS, HTML, JavaScript, CICS, Ab Initio, PL/SQL, RPGLE, CLLE Reporting tools – Crystal reports Other – TSO/ISPF, JCL, ESP, Cron, Lotus Notes, Outlook, Visio, Power Point, MS Project, Sharepoint, MQ, SQL, Endevor, ISPW, PVCS, Visual SourceSafe, ClearQuest, ClearCase, DB2 Connect Mainframe, Midrange, Client Server and web based software architecture, design, and integration

EXPERIENCE Bank of Nova Scotia International Retail Banking, Manager
• • • •

Dec 2008 – Nov 2009

Managed offshore project teams to ensure the timely delivery of quality products/functions which met user requirements and developed following BNS standards and AGILE methodology. Actively involved in all phases of the system development cycles providing guidance and technical advice to direct reports as well as some coding and testing. Ensured the highest level of availability of assigned application systems like Retail, G/L, MICR, SWIFT, Batch jobs, Activity Fee Automation System and Non-Credit ASP applications. Contributed to the overall effectiveness of the Operations &Systems Development functions.

Environment: AS/400, DB2, RPGLE, CLLE, VB 6.0, ASP, J2EE, JSF, XML, AIX, MQ 6.0, MS SQL, Windows 2000. Bank of Montreal Associate Project Manager B2B/B2C Security Enhancements Project
• •

Jan 1999 – Nov 2008 Nov 2006 – Nov 2008

Managed BA, Development and QA groups in the analysis, design, development, QA testing and implementation of B2B/B2C Security Enhancements project. Implemented cross-site scripting security for this project. Managed all project activities to align with the strategic direction of the Enterprise.

HARSHA NAIK

Page 2

Environment: J2EE, EJB, JSP, XML, Solaris 6.1, Oracle 10g, MQ 6.0, Web Sphere 6.1, Cron.

HARSHA NAIK B2B/B2C Platform Currency Project
• •

Page 3

• • • • • •

Managed a team of 10 people in requirements gathering, analysis, design, development and implementation of $500,000 infrastructure upgrade (Web, Application and Database servers and all related software and application) project in 6 months. The project used waterfall approach. Created project deliverables with the specified level of quality for the project sponsor, on time and within budget, by efficient coordination of project resources and good control of project activities, in order to satisfy the project objectives. Planned, prepared, and maintained project costs and schedules, by realistically estimating activity duration and risks, to meet BMO standards. Managed risks, issues, status, communication, planning, execution and resources in order to meet project needs. Created and reviewed project documentation in order to monitor and control project deliverables. Engaged project stakeholders to ensure adequate representation on the project. Collaborated with colleagues across the organisation to get things done. Provided leadership and coaching for team members. Managed all project activities to align with the strategic direction of the Enterprise. Captured and tracked metrics and managed project closure initiatives.

Environment: J2EE, EJB, JSP, XML, Solaris 6.1, Oracle 10g, MQ 6.0, Web Sphere 6.1, Cron. Flexport Enhancements Project for Corporate Credit Card
• Managed a team of 10 people in requirements gathering, analysis, design, development and implementation of $100,000 project in 6 months. The project used waterfall approach. The project implemented ACH and Closed Loop functionality thereby improving backend processing for our corporate clients. It enabled them to transact with their suppliers effortlessly in the file format of their choice and settled using their preferred payment method. Worked with the user group to ensure initial business specifications were complete and accurate to the business needs at the time. Also, negotiated with project stakeholders to determine most accurate and appropriate definition of project scope and deliverables. Planned, prepared, and maintained project schedules, by realistically estimating activity duration and risks, to meet BMO standards. Managed scope, schedule, risks, issues, status communication, planning, execution, costs and resources as it relates to the project in order to meet project needs. Created project deliverables with the specified level of quality for the project sponsor, on time and within budget, by efficient coordination of project resources and good control of project activities, in order to satisfy the project objectives. Created and reviewed project documentation and project reports in order to monitor and control project management processes and project deliverables thereby managing all project activities to align with the strategic direction of the Enterprise. Provided leadership and coaching for team members in order to foster professional development. Provided superior client experience and strengthened relationship with business partner. Provided senior management with timely updates on project issues. Captured and tracked metrics and performed analysis. Also, managed project closure initiatives.

• • • •

• • • •

Environment: J2EE, EJB, JSP, XML, Solaris 5.1, Oracle 9i, MQ 5.0, Web Sphere 5.1, Cron.

HARSHA NAIK Lead Developer CMMI Project for Level 3
• • • • • • • •

Page 4 Aug 2003 – Oct 2006

Acted as a Lead, Role Model and Process Improvement subject matter expert for the department in implementing policies and procedures. Identified organizational behaviours that inhibited progress and worked with IT Best Practices and management to get them resolved. Chaired Improvement Group meetings and represented the department in Enterprise Transition Leads Team meetings. Planned and organized SCAMPI appraisal, selection of projects and participants for SCAMPI. Created SCAMPI training material and trained participants for 3 weeks in all 17 Process Areas. Participated as a team member in SCAMPI A Appraisal with CMMI Continuous Presentation and observed by GRafP. Enabled Cards department consisting of 65 resources to achieve CMMI level 3 certification in October 2006. Provided guidance and direction to other departments on CMMI and SCAMPI for CMMI Level 3.

Management By Account System for Retail Credit Card
• • • • Designed, developed, tested and implemented Data Warehousing application as well as enhancements to existing applications. Produced detailed system functional design and programming specifications that satisfied business requirements and development standards. Provided technical support to production systems to ensure they were running error-free. Kept abreast of technological advancements and industry trends pertaining to Data Warehousing qualifications.

Environment: AIX, UNIX, Korn Shell scripts, SAS, Ab Initio (ETL tool), Sybase, PL/SQL. Loan Utility Project for Corporate Lending
• • • • • • Led a team of 5 resources in analysis, design, development and implementation of a million dollar project in 2 years with 20 resources. The project enabled Bank of Montreal to migrate all US commercial loans from CLS system to LS2 system and thereby decommission CLS system. Designed and developed according to System Development Methodology to meet business needs. Led planning, estimating, development, unit testing, performance testing, system integrated testing and implementation of the project to meet the requirements of the application. Led and participated in project meetings interacting and collaborating with team members and other departments and contributed to the timely delivery, design, and quality of various work artifacts. Led process and application improvement opportunities to improve the reliability and extensibility of the application and to improve the overall Service Level Agreement (SLA). Liaised with third party vendors to ensure that the integration of third party products and existing applications and systems were practical and feasible given the underlining technologies.

Environment: Windows 2000, z/OS on IBM 3090, DB2, C++, COBOL II, CICS, JCL, ESP, Crystal Reports, DB2 Connect. Business Systems Analyst Jan 1999 – Aug 2003 Cash Position and Reconciliation Project for Corporate Lending
• • • • Elicited and documented high-level requirements sufficiently for purposes of scoping, sizing and budget estimating for project initiation and approval. Performed detailed plan of business analysis activity for consolidation into an overall plan. Performed detailed business requirements, data requirements, process flows and business rules, mapped for traceability to the final solution. Performed continual refinement of business requirements and identification of significant changes in requirements throughout project lifecycle.

HARSHA NAIK

Page 5

• • • •

Managed relationships with clients and stakeholders in order to verify that requirements were met by final solution, through involvement in QA test planning and preparation, test execution and/or verification of test results, coordination of user acceptance testing. Developed training material and resolved application problems reported in production. Ensured proper documentation and maintenance of approved business requirements, throughout the project life cycle. Defined and obtained agreement on business requirements with clients. Facilitated and managed stakeholder communications throughout project Lifecycle. Designed and coded to meet the business needs for this client server application which determined cash positions at the end of day and reconciled G/Ls. The system used information from various systems in different formats to determine cash position for reconciliation. Led process and application improvement opportunities to improve the reliability and extensibility of the application and to improve the overall Service Level Agreement (SLA).

Environment: Windows 2000, Visual Basic 6.0, Oracle, ESP, Crystal Reports. LS2 (Corporate Lending) System
• • • • Installed and configured LS2 system software to meet the requirements of the project. Documented the final system configuration and installation procedure of the development environment in order to make sure the Systems Design Document was current. Monitored performance of application to ensure that the development environment did not impact the project schedule. Also, provided assistance in disaster recovery planning. Participated in regression and performance testing, evaluation, and implementation of related software products (including new products, software packages, operating systems, and facilities) in order to ensure the software was compatible from end-to-end. Analysed and resolved production problems. Created functional requirements and technical specifications for application interfaces. Also, analyzed, coded, tested and implemented effective and efficient solutions for application interfaces. Performed software upgrades as required to ensure customer satisfaction. Continually enhanced skills and built knowledge in all aspects of the organization, the business and information systems.

• • •

Environment: Windows 2000, z/OS on IBM 3090, DB2, C++, COBOL II, CICS, JCL, ESP, Crystal Reports, DB2 Connect. CONSULTING EXPERIENCE Northern Trust, Chicago, USA Retirement System, Senior Developer

Nov 1995 – Nov 1998

• • • •

Worked as a consultant on the development of the Retirement System which issued monthly and lump sum payments from pension plans, issued loan cheques and deducted fees from loans at client’s requests, printed tax forms and provided tax information to federal and state governments. Gathered and developed business requirements and work flows, developed detail specifications required for approved programming assignments, wrote test cases and performed unit and system integrated testing. Provided guidance, leadership and mentoring to less experienced staff members. Accurately estimated development time and coordinated/developed work plans. Reported the status of all assigned activities to appropriate levels. Participated in the on-call process by taking all necessary steps to ensure a timely resolution of problems and kept the production cycle on schedule.

Environment: MVS/ESA, DB2, CICS, COBOL II, JCL on IBM 3090. Allied Van Lines, Chicago, USA Transportation System, Intermediate Developer

Aug 1993 – Oct 1995

Worked as a consultant to develop Transportation System which enabled users in providing quick and reliable service to customers by giving them a cost estimate, availability of service providers, equipments and time required for the move. Registration of shipments, assignment of service

HARSHA NAIK

Page 6

• •

providers, equipments etc. could be made online. It determined the different shipments for a trip, printed invoices, notified claims department of claims by e-mail and surveyed customer satisfaction. Led in the planning, estimating, development, creating test cases, unit testing, system integrated testing and implementation to meet the requirements of the application. Collaborated with the development support groups in the requirements definition and analysis.

Environment: MVS/ESA, DB2, CICS, COBOL II, JCL, Job Track on IBM 3090. General Electric, Cleveland, USA COPICS System, Junior Developer
• • • • • •

Jan 1992 – July 1993

Worked as a consultant to customize the COPICS manufacturing software for Order Processing, Shipping, Accounts Receivable and Accounts Payable which was developed by IBM. Developed and implemented major modifications to the software package to make it more user friendly in an online environment. Participated in the analysis and design of smaller, lower risk initiatives to meet the functional and nonfunctional requirements of the application. Performed unit testing and system integrated testing to ensure quality and to minimize the number of incidents found during QA. Participated in planning, estimating, developing, and testing activities in order to support bug fixes, identify anomalies and misunderstandings, and provide clarity surrounding the interpretation of the requirements. Supported implementation activities in order to promote the application into the production environment in preparation for the user community.

Environment: MVS/XA, IMS/DB, VSAM, VS/COBOL, CICS, JCL on IBM 3090. Sears, Chicago, USA Expedited Merchant Processing System, Junior Developer
• • • • •

July 1991 – Dec 1991

Worked as a consultant to develop Expedited Merchandising Processing System that ensured speedy, efficient and cost-effective distribution of goods from warehouses to stores. Wrote code according to accepted standards based on user requirements to meet the business need. Performed unit testing to ensure quality and to minimize the number of incidents found during Quality Assurance. Participated in testing (e.g., regression testing and system integration testing) activities in order to support bug fixes, identify anomalies and misunderstandings, and provide clarity surrounding the interpretation of the requirements. Supported implementation activities in order to promote the application into the production environment in preparation for the user community.

Environment: MVS/XA, DB2, C, CICS, JCL on IBM 3090. EDUCATION
• • • • • B.Sc in Mathematics, University of Bombay, India. Post Graduate Diploma in Computer Science, University of Bombay, India. Certificate in Telecommunications Management from Ryerson University, Canada. Certificate in Information Systems Management from Ryerson University, Canada. Certificate in Project Management from Ryerson University, Canada.

PROFESSIONAL DEVELOPMENT
• • • • • • Introduction to CMMI Continuous Representation, V1.1. Standard CMMI Appraisal Method for Process Improvement (SCAMPI) Team Training. SAS Programming III: Advanced Techniques. Java, HTML and ASP courses. Difficult conversations. Human Dynamics.

HARSHA NAIK AWARDS AND RECOGNITION
• • • Received Certificate of Achievement in 2006 for CMMI project Was nominated for Recognition Awards in 2006 Received Award of Excellence in 2005 for Loan Utility project

Page 7

Sign up to vote on this title
UsefulNot useful