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9959 Network Performance Optimizer

Product Overview
31 July 2014

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AGENDA
 Introduction
 NPO Overview, Architecture & KeyFeatures
 NPO HW Configurations
 NPO Input Data & Import Scheme
 NPO Client PC Pre-Requisites
 NPO User Operations & Functions
 NPO Analysis Desktop & Light Web Client (no Java)
 Fixed/Dynamic Clusters Sites Definition
 QoS Counters/Indicators, QoS Views/Reports & QoS Alerters
 Logical Parameters, Events, Tuning & Diagnosis
 Cells Geographical Representation

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NPO in brief
Ultimate Wireless
Packet Core

Converged RAN
- All Radio Access technologies, ePC
Small Cells

Field proven

GERAN

UTRAN

E-UTRAN

GPRS, EDGE

UMTS, HSPA

LTE, TD LTE

- More than 100 customers worldwide


- Relevant OPEX reduction

QoS Information
recovering

Tuning

10%

30%
45% saved

5%
30%
20%

High Definition QoS

Analysis /
diagnostic

15%
15%
30%

Resource
configuration

- Per call/per device/per subscriber (Via LTE


PCMD or WCDMA call trace)
- SON enablers
Excellence in Performance

High Definition QoS

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Multi-standard

NPO HW Configurations
NPO HP-Small

NPO HP-Medium

NPO HP-XLarge

3,000 cells

12,000 cells

48,000 cells

HP DL380 G7 1 CPU / 36Gb RAM /


12 SAS 300Gb HD

HP DL380 G7 2 CPU /
72Gb RAM / 12 SAS 300Gb HD /
12 SAS 600 Gb HD (D2600)

DL380

1,500 cells
If WCT/PCMD option is activated
(smaller capacity but without any
additional hardware)

HP DL580 G7 4 CPU /
256 Gb RAM / 48* SAS 600Gb
+ 1 auxiliary server for QoS loading
HP DL380 G7 2 CPU /
36Gb RAM / 12 SAS 300GbHD

DL380
D2600

+ 1 auxiliary server for WCT/PCMD


option
HP DL380 G7 2 CPU /
36Gb RAM / 12 SAS 300GbHD
DL380

DL580
D2600
D2600
D2600
D2600
DL380

+ 2 auxiliary servers for WCT/PCMD


HP DL380 G7 2 CPU /
36Gb RAM / 12 SAS 300GbHD
DL380
DL380

New platforms based on proven performance-leading Intel x86 CPUs


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NPO KeyFeatures
NPO Analysis Desktop (PC Java needed):


Cluster/CellsZone definition

QoS Data Customization:


Counters/Indicators & Reports

Scheduling reports

QoS Alerters

User preferences

Events & Parameters

Rules Checking & Tuning Sessions

Diagnosis

NPO Web Client (no Java needed):




QoS analysis by Indicators & Reports

NPO Administration:


Create users and assign profiles

NPO processes

Import RASTER maps

Detailed/Log Viewer

NPO Cartography:


Cartographic display

Thematic Layers

NPO PCMD (optional):




PCMD Browser and RealTime web interfaces

PCMD Localization with Google Map (LR13.3)

NPO NUART (optional):




Unavailability / Outages statistics

Degradations detection

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NPO Input/Output Data Type


KPIs

9959 NPO

Customization
Data

Statistics and trends


Geographical
information

Own Metrics

QoS reports

Resource Monitoring
QoS alerts

Report builder
Geographical information system

Engineering
Rules

Diagnosis engine

Call history.

Measureme
nts

Diagnosis
results

Availability
statistics

Configurati
on Data

Parameter
Tuning

Alarms

Output Data
Automatic Import
Data
e-NodeB

NodeB

BTS

BSC

RNC

MME

P-GW

NPO Components

Full Client app


(Analysis Desktop)

Network
Unavailability

Light Web Client

Rule checking,
Events,
Parameters tuning

Indicators & Reports


Editor

QoS Alerters

PCMD Real Time

Geographical
representation

PCMD Browser

Diagnosis

NPO License per each (sub)Component

NPO Import PM/PCMD/Alarms

5620-SAM

PCMD/1min

PM/15min

PCMD/1min

eNB1
PM/15min

MME1

PCMD/1min

Topo &
Alarms/daily

PM files: /storage/var/spool/mi/pm
PCMD files: /storage/pcmd

eNBn

PCMD/1min

NPO PCMD/NUART

PCMD/1min

PM/15min

M5 NPO
Client (java 1.6)

NPO imports the SAM


topology every
midnight.

MMEn
eNB1

HSS

9959 NPO QoS-PM

PM/15min

eNBm

SGW/PGW
PM/15min

PM files: /storage/var/spool/mi/pm
PCMD files: /storage/pcmd
(no intermediate SAM server for
MME-PCMD files)

NPO imports the MMEPCMD files every 1 min


from all MMEs.

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NPO Import PM/PCMD/Alarms


NPO Main/AUX

NPO QoS-PM
NPO NUART
(Stability/Availability KPI
Indicators / daily load)
Through SAM-O

LASER Files on eNBs


(Alarms/Events)
Requires SAM Preparations:
- SAM-O license activated
- oss_client/oss_group on SAM
- lteran policy

(General KPI Indicators / 15 min load)


through SAM to get all
eNBs/MMEs/SGW/PGW - PM files
measurements

NPO PCMD
(Troubleshoot KPI indicators
/ 1 min load)
Directly from MMEs

PM Files on eNBs/MMEs:

PCMD ACTIVATION on eNBs/MMEs:

By default activated on
eNBs/MMEs with SAM policy.
Collected by SAM each 15 min.
Requires SAM Preparations.

PCMD Activation on MME (with its web interface):


1)
Login the MME CNFG node
2)
Choose the "PCMD Configuration" in the left menu.
Open it in the Central Panel.
3)
Choose the "update" in Actions option. Click Update.
PCMD Activation on eNB (by SAM):
1)
Choose eNB in SAM, right click to select [Property]
2)
In ENB Base Configuration, click [Property]
3)
In Components tab, select eNB instance and expand
ActivationService / ActivationService id
4)
Double-click on ActivationService id and set
isPCMDEnabled=true.

Identify the
high runner(s)

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UEs/Vendors
high runner(s)

NPO Import Follow-Up eNB PM files

Every 15min
import

Lost eNB PM files can be caused by:


-eNB reset/outage/ReachabilityProblem or problems with S1 transport => SAM alarm raised: missedStatsCollection.
-related PM policy = stopped on SAM or even SAM server is not available.
- NTP synchro lost between eNBs/Sam/NPO
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NPO Import Follow-Up ALARMS files

Daily import

State Change shows the SAM alarms import (ENBDown, LTECellDown, ReachabilityProblem). If 0, no NUART indicators values.
Alarms/Events shows the eNB events/alarms. If 0, no events are imported => difficult to identify the root cause of an outage.
Topology show the SAM snapshot files import. Hardware Inventory column is not implemented in LTE.
More details about State Change import issues in NPO server: /alcatel/muse/data/trace/LTESamData*.traces
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NPO AD Pre-Requisites: PC Java Settings & PC Profile Memory


Open the Control Panel => Java
Set Java => Network Settings =>
Proxy as Direction Connection
(mandatory setting)

Clear Java cache


Remote temporary Java files

Check that Firefox Add-Ons has Java


activated:

For Internet Browser, disable the


Block Pop-up option.
Example for Mozilla Firefox (that option
is not selected):

If NPO AD doesnt start, switch to MEDIUM memory profile for your PC:
Click on the user name already logged in.
Select second option (by default, is MAX option)

13
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AGENDA
 Introduction
 NPO Overview, Architecture & KeyFeatures
 NPO HW Configurations
 NPO Input Data & Import Scheme
 NPO Client PC Pre-Requisites
 NPO User Operations & Functions
 NPO Analysis Desktop & Light Web Client (no Java)
 Fixed/Dynamic Clusters Sites Definition
 QoS Counters/Indicators, QoS Views/Reports & QoS Alerters
 Logical Parameters, Events, Tuning & Diagnosis
 Cells Geographical Representation

14
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NPO Analysis Desktop (AD): Complete GUI

Drag and Drop

Drag and Drop


Propagation

2 report
Drop zones

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NPO AD: Simplified GUI

Modes
Network
objects

Functions

Cartography, Diagnosis,
Tuning Session & Reports

Executed
View

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NPO AD: Simplified GUI / Views

Auto-refresh

Excel Export

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NPO Web Client: Views (PC w/o Java)


https://<NpoMain_IP_addr>:8443/maat/webclient

Network
elements

Function:
view template
Output: tabular/
graphical chart

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NPO AD: Preparing a View Template

Drag and Drop

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NPO AD: User Preferences


You can change the user display by font type ,font size, TZ, show deleted objects or not,
shortcuts to add cells into reports, default chart format, adjacencies links color, allow interpolation, etc.

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Typical KPIs Dashboard for Network Performance


NPO
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PCMD
PCMD
PM
PM
PCMD
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PCMD
PCMD
PCMD
NUART
NUART
NUART
NUART

KPI Class

KPI / eNB_cluster

RRC Connection Setup Success Rate


RRC Connection Blocking Rate
ACCESSIBILITY ERAB Initial Setup Success Rate
S1 Connection Estab. Success Rate
UE Context Setup Success Rate
ERABs All Drop Rate
RETAINABILITY
UEs Context Drop Rate
Total HO Success Rate [%]
S1-Interface Handover Success Rate [%]
MOBILITY
X2-Interface Handover Success Rate [%]
Tracking Area Update Fail Rate [%]
Paging No Response Rate [%]
DL MIMO Ratio [%]
DL RLC Retransmission Rate [%]
QUALITY
DL HARQ Retrans Rate [%]
DL Block Error Rate [%]
UL Block Error Rate [%]
Avg RRC Connected per AllCells
CAPACITY
Max RRC Connected Users
DL RLC Traffic Volume [GB]
UL RLC Traffic Volume [GB]
Peak DL Throughput [kbit/s]
Peak DL Throughput >5Mbps Ratio [%]
Peak UL Throughput [kbit/s]
Peak UL Throughput >5Mbps Ratio [%]
Avg UE Attach Duration [msec]
LATENCY
Avg UE Auth Duration [msec]
Avg UE Service Request Duration [msec]
Avg Global Availability per eNB [%]
Avg Unplan Availability Rate per eNB [%]
STABILITY
Avg S1 Transport Downtime Rate per eNB
Avg X2 Downtime Rate per eNB

11/1

11/2

11/3

11/4

11/5

11/6

99.41%
99.25%
99.55%
99.85%
99.93%
97.81%
0.00%
0.00%
0.02%
0.05%
0.00%
0.00%
99.44%
99.49%
99.28%
99.37%
99.72%
99.24%
99.42%
99.70%
99.41%
99.20%
98.37%
96.57%
99.44%
99.49%
99.28%
99.37%
99.72%
99.24%
0.13%
0.39%
0.12%
0.14%
0.15%
0.29%
0.39%
0.54%
0.19%
0.30%
0.19%
0.59%
96.93%
95.16%
97.07%
96.43%
98.50%
97.86%
98.28%
98.40%
98.26%
98.40%
98.02%
93.74%
99.41%
99.25%
99.55%
99.85%
99.93%
97.81%
0.15%
0.13%
0.33%
0.43%
0.81%
1.55%
0.13%
0.23%
0.48%
0.44%
0.91%
1.35%
33.18%
43.10%
28.18%
35.77%
33.82%
47.18%
1.18%
2.13%
1.17%
1.16%
1.15%
1.17%
0.18%
0.13%
0.17%
0.16%
0.15%
0.17%
0.18%
0.53%
0.17%
0.56%
0.15%
0.57%
0.78%
0.83%
0.70%
0.65%
0.15%
0.57%
11.4
11.3
17.5
13.7
9.2
10.3
19
22
32
25
28
16
26.75
18.24
51.87
46.71
59.58
47.50
24.81
13.73
25.61
24.18
39.19
32.71
23,456
27,656
23,456
27,656
23,456
27,656
32.18%
25.53%
73.17%
54.56%
23.15%
67.57%
13,436
7,656
3,456
7,856
9,456
8,656
7.18%
5.53%
3.17%
4.56%
2.15%
6.57%
980
785
1024
947
969
983
234
250
243
247
252
255
190
212
202
205
198
199
100.000% 99.939% 100.000% 100.000% 100.000% 99.805%
100.000% 100.000% 100.000% 100.000% 100.000% 99.984%
0.00%
0.00%
0.00%
0.00%
0.00%
0.10%
0.00%
0.00%
0.00%
0.00%
0.00%
0.05%

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11/7
98.23%
0.00%
99.22%
97.89%
99.22%
0.15%
0.20%
96.82%
95.42%
98.23%
0.26%
0.21%
21.18%
1.16%
0.16%
0.16%
0.96%
11.2
18
23.92
11.32
27,656
12.16%
5,656
1.16%
997
258
218
99.521%
99.990%
0.32%
0.07%

Past 7
days
99.15%
0.01%
99.39%
98.65%
99.39%
0.20%
0.34%
96.97%
97.22%
99.15%
0.52%
0.54%
34.63%
1.30%
0.16%
0.33%
0.66%
12.1
22.9
39.22
24.51
25,856
41.19%
8,025
4.33%
955
248
203
99.895%
99.996%
0.06%
0.02%

KPIs Availability Domains


 Measurements Constraints
 Some measurements are present only per Cell (RSRP/RSRQ, HARQ & Avg RLC Tput)
 Some measurements are present only per eNB (CPU/RAM, Transport, Alarms, S1/X2 traffic)
 Some measurements are present only per MME (Attach, Paging, TAU, Auth, Bearers).
 NPO-PCMD has extended domains per many indicators (Paging, TAU, Auth, HARQ) also
at CELL/IMSI levels.
 Solution is to use the MultiNET option.
 Create cellzone(s), eNB object zone(s)
& MME Pools
 Drag-drop them on MultiNET basket.

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Typical KPIs Dashboard for Network Performance

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KPIs Analysis Domains by PM /PCMD / NUART


KPI Class
Default Indicators / PM Data
Accessibility RRC Cnx Success/Fail Rate

RRC Cnx Blocking CAC Fail Rate


ERAB Setup Success/Fail Rate
S1AP Estab Success/Fail Rate
UE Context Setup Success/Fail Rate
RRC Connected Avg
Capacity
RRC Connected Tmax
Retainability ERAB Context Drop Rate per QCIx
Radio Link Failures per cell
UE Context Release: IRAT Redirection, RLF,
User Inactivity, Congestion
Mobility
all Intra-Inter eNB/MME/SGW HO
Cell reselections
RRC ReEstablishments Setup
Paging/TAU per MME
RADIO
MIMO Eligibility
Quality
Modulation: QPSK/QAM16/QAM64 ratio
Modulations/Trans. mode (MIMO, TxDiv)
BLER/HARQ/RLC Retransmissions
UL Noise Interferences
UL Power Headroom
Tput
Traffic
Analysis

Additional Indicators / PCMD Data


Stability NUART Data
check S1CINTERFACE_SOU_available_rate
Initial Attach, UE/HSS Authentications, PDN conn
UE Context Releases: Normal/Abnormal
UE Context Releases: root causes details
check CELLLTE_SOU_available_rate

HO Interruption Time Distribution (daily/cell)


HO Succ/Fail per every adjacency

check CELLLTE_SOU_available_rate

Paging/TAU per cell/cellzone/eNB/MME


DL MIMO/TxDiv ratio per UE scheduled
RSRP/RSRQ/RTD Distribution (daily)/cell
RF Vector Matrix - RSRP/RSRQ & RSRP/RTD
BLER/HARQ per cell/IMSI

DL/UL RLC Throughput per IMSI

DL/UL RLC Throughput per cell


DL/UL RLC Traffic Volume per cell
High runner cells

DL/UL RLC Traffic Volume per IMSI

Breakdown CELL -> IMSI


Breakdown CELL -> UE Vendor (iPhone, Samsung)

No eNB PM files loaded (due eNB isolated)


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check ENODEB_LOS_unavailable_rate

KPIs Linear Trend Evolution

Right click on chart


and choose
Dynamic Trends

Trend of Avg
Connected users
with DL traffic .

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KPIs Dynamic Trend Evolution with Sliding Window

Right click on chart


and choose
Dynamic Trends

Trend of Avg
Connected users
with DL traffic .

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NPO Dashboard

Since
LR13.1:
entire
network
dashboard

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Busy Hours Topic

Busy Hours is the period of day when there is


- Max/Intensive RLC traffic (downtown between 8:00 18:00)
- Many nb of users per cell (near a stadium)
- Many HOs in a short time closing the stadium game

Detection of the Busy Hours


- Max Hour Position

Execution of Indicator at the Busy Hours

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Busy Hours Identify Max Hour Position for All RLC Traffic

29

NPO / Hourly RRC Connected State Tmax

30

NPO / RRC Connected State Tmax at RLC Traffic Busy Hours

RRC Connected
State Tmax at
Busy Hours for all
RLC Traffic.

31

NPO Monitoring Guidelines

Daily monitoring with NPO allow to detect issues/degradation on the network


Once a failure type is detected with QoS-PM, investigation is required by:
- Checking if the issue is due to a single/few cells or if its all over the network
- Identifying the time period of the degradation
- Breakdown (per UE/vendor) to a specific failure cause (Initial Attach Reject Failed)

Further troubleshooting can be done with NPO-PCMD (or NPO-NUART)


- PCMD allows a breakdown to a specific UE type or IMSI.
Example: UE Context Drop Rate has a higher value on Nokia Lumia 920.
- NUART useful to correlate degradations seen with alarms raised at that time (e.g. eNB
SW upgrade, cell = locked, eNB/CEMx is down, etc).
Example: maintenance tasks on a given site can create a high HO failure rate.

32

NPO Clusters Definition


NPO includes a functionality called CellZone/ObjectZone to define a cluster/market
of cells or eNBs - which allows user to check QoS Indicators, Reports, etc.
Static Cellzone having a
fix number of cells

Dynamic Cellzone
having an Indicator condition:
RRC cnx succ rate < 98%

Dynamic Cellzone-2
quickly identified the
3 worst sites.
Variable number of
cells in this Cluster

33

QoS Indicators with Thresholds: Quick Problem Detection

Drag and Drop

Auto Select
Of Interesting
Objects

CELLLTE_SOU_supp_unavailabile_rate with thresholds:


Example: <0.05% - green, <0.1% - yellow, <0.2% - orange, >=0.2% red
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NPO QoS Alerters


They are defined to detect QoS problems and generate QoS alarms, depending on reported
eNB Performance Measurement data.

QoS Alerters are used to


highlight no data import or
dense urban areas with no
traffic.

Variation detection (taking into account average values) at 15 min granularity.


Resulting QoS alert is integrated into SAM active alarm flow.

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NPO QoS Alerters

QoS Alerters
based on this
indicator: no
RRC/S1AP/HO.

QoS Alerter
topology
cells/eNBs list.

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NPO QoS Alerters

QoS Alerters list


& definition.

QoS Alerter
status.

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NPO AD: Reports Content


NPO is natively
provided with a
rich set of views
so you have not
to create new
views in NPO

View

Indicators or
parameters

Report

More than 120


views for LTECell
and 180 views for
the MME are
available !!!
If there are not
exactly the
required views
you can modify
an existing views.

View

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NPO AD: Types of Reports


Multi-Obj. Comparison

Mono-Obj. Evolution
It is the evolution of one
Network Object (MME,
LTECell) in function of the time.

It is the comparison of several


Network Object in a fixed
window of observation

Cell1 Cell2 Cell3


Week21 Week22 Week23

Evolution of the Success rate for Cell1

Success rate comparison between Cell1, 2 and 3


for the Week 22

Best / Worst

Warning
Specific TopN report where each view
is filtered according to its filtering
indicator and sorted according to its
sorting indicator.

Filtering on
variation Value

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Warning
Reports
Filtering on
color Value

Top N

NPO AD: Events


Additional function allows to detect eNB SW changes

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NPO AD: Parameters Change


This function allows to detect eNB parameters changes

Modified
Param

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NPO AD: Rules


This function checks the activation of some features with operational values.

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NPO AD: Tuning Sessions


Modification of network parameters and create the Work order file (like WiPS).
WorkOrder file is sent to SAM (to be applied / double-checked with WiPS).
SAM server location: /opt/5620sam/server/nms/activation/wo_import

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ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION

NPO AD: Diagnosis


Diagnosis are useful to diagnose and provide a solution to network
problems
Trigger can be linked to:
Indicators (Diagnosis)
Parameters (Complex Rules)

Diagnosis results can be:


No problem found (
Unknown (

Problem found (

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ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION

NPO AD: Geographical Representation


Import a RASTER map (with local city/market) in NPO Cartography and drag-drop the cells on
the map based on chosen thematic layer (colorized model).

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ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION

NPO Counters Families

Capacity & Mobility

X2

L1/L2 Traffic and Throughput


UE context management
RRC connection
Paging

MME
SCTP / S1
Transport

SGW
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ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION

NPO Counters
Counter Highlights:
Periodically (each GP Granularity Period of 5mn, 15mn, 30mn, 1h), a
network element generates a PM XML file (Performance Management file
in xml format) SAM collects all the XML files from all network elements.
- Network elements are eNodeB, MME, MI, S-GW and P-GW
- 15mn GP is the recommended value (NPO capacity for 5min will decrease due to
storage increase)

PM XML file:
- Contain counter names and values
- Counters are compliant with 3GPP standard (TS 32.404)
- PM XML file is based on GMT time
- If processed manually, local time zone shift must be applied to have it on local time
- In NPO counters are available with local time.

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ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION

NPO Counters
A counter is specified with:
Name: follows 3GPP format (TS 32.404) and is present in PM XML file (ex:
RRC.ConnEstab.Cause)
Reference identity: used by NPO mainly to have better process performances
Type: Cumulative, Discrete Event Registration (or VALUE) and Load
Unit: KiBytes, kbits/s, %, Packet, Event, Bearer, User

A counter can be:


A simple counter. The reference identity is LCXyyyyy.
- Ex: VS.RrcConnectionSuccessSum (LC12302)
A subcounter. The reference identity is LCXyyyyy_zz.
- Ex:
- VS.RrcConnectionRequest.EmergencyCallAttempts (LC12311_0),
VS.RrcConnectionRequest.HighPriorityAccessAttempts (LC12311_1)

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ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION

NPO Indicators Families & Storage Duration

Mobility
X2 Traffic and Throughput

Storage Duration:
The periodicity for indicators is 5mn, 15mn,
30mn, 1h, 1day, 1week, 1month
History kept per periodicity is:
- Periodicity <=1hour  32 days in the past
- Periodicity Day  400 days
- Periodicity week  14 months
- Periodicity month  36 months

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ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION

NPO Indicators
Indicator Highlights:
NPO processes PM XML file to extract the counters values (also called raw
data) => each counter is associated to one basic indicator
Indicators are specified with a name and reference identity
From NPO point of view, there are 2 types of indicators:
- Stored indicators: Counter with a different set of temporal/spatial aggregation =>
NPO stores those values in the database
- Calculated indicators: these indicators are formula of indicators and are computed
On Live (never stored)

Each basic indicator has its associated spatial and temporal aggregation
method
NPO has predefined indicators (system indicators updated for each ALU LTE
SW release)
Any rate indicator can apply thresholds.

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COPYRIGHT 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
ALCATEL-LUCENT INTERNAL PROPRIETARY USE PURSUANT TO COMPANY INSTRUCTION