ARLOA BOETTLER

_______________________________________________________________________________________

1824 Highland Drive

Carrollton, Texas 75006

Home (972) 446-9294

Cell (972) 948-2948
Email aboettler@sbcglobal.net

OBJECTIVE: Project Lead / Systems Analyst or Consultant position within an organization, which will value
and utilize my background, education, and skills and offer career advancement opportunities.

SUMMARY:

• Over 20 years Programming Experience

• New Design and Development on Independent and Team Basis
• End-User Support and System Troubleshooting
• Development of User Training Programs
• Excellent Communicative and Interpersonal Skills

TECHNICAL
Hardware: IBM and AMDAHL mainframes, and PCs
Software: COBOL, COBOL II, OS390 COBOL, DYL280, SAS, OS/JCL, AMIGOS, VSAM, ISAM,
DB2, IMS, ADR DATACOM DB database, Access, CICS, SDF, INTERTEST,
XPEDITER, ROSCOE, TSO, LIBRARIAN, Panvalet, Endevor, SYNCSORT, IBM
utilities, FAVOR, SnapShot,SAR, JHS, OPCA, UCC11,LOTUS, WORD, EXCEL, MS
Project, OS/MVS, JESII, HASP, UNIX, Windows, PL/SQL, Crystal Reports, Oracle SQL,
Dameware, FTP, SFTP, NDM, UltraEdit

PROFESSIONAL EXPERIENCE

05/09 to 10/2009 Consultant Sentari Technologies

Client – Companion Data Services
• Processing Medicare and Medicaid Claims and ISO documentation.

04/96 to 01/2009 Sr. Project Lead Neiman Marcus

• Supported, maintained, and developed new subsystems for the Merchandise Processing Systems, Credit
Systems, Accounts Payable, Precious Jewelry, and Financial Systems
• Installation of the New Credit System vendor package by PaySys. Install of JDA Precious Jewelry pkg.
• Gift Card Expansion project design and implementation.
• Return to Vendor / Radio Frequency Enhancements (multi platform project).

11/95 to 04/96 Systems Analyst TIG Insurance

• Support and maintain Financial Systems, such as General Ledger, Payroll, 1099 Processing, Profit Sharing,
and Escheatment.

10/94 to 11/95 Consultant Systemware Professional Services

Client - JCPenney Life Insurance
• Processing for Telemarketing and Mail marketing projects.
07/90 to 10/94 Programmer Analyst Southwestern Bell Mobile Systems
• Converted from an APPEX billing system to a CBIS billing system. Provided production support for the
CBIS system and acted as coordinator between the corporate office in Dallas and the Chicago, Washington
D.C., and New York properties.

04/88 to 07/90 Senior Programmer Morningstar Foods, Inc

• Performed conversion requirements following Southland's sale of the Dairy and Reddy Ice Divisions.
Participated in the cloning of various systems. Independently installed a check writer system to settle
creditor accounts.

02/82 to 04/88 Sr. Programmer Southland Corp. / Dairy Division

• Developed, implemented, and maintained the following systems: Product Costing, Purchasing, Inventory,
General Ledger, and Administrative Reporting. Developed user-training programs for these systems.
Provided Adhoc reporting as requested by end-users. Provided technical support to national plant end-users.
Worked closely with the division controllers to maintain and enhance the on-line systems.

03/79 to 02/82 Sr. Programmer Otis Engineering Corp.

• Developed and/or maintained the following systems: Purchasing, Billing, Financial Operations, and
General Ledger. Provided user training.

10/74 to 03/79 Programmer Oklahoma State University

• Worked for an OSU department that provided consulting services for the Oklahoma State Department of
Vocational and Technical Education. Developed and/or maintained the following systems: Equipment
Inventory, Purchasing, Finance, Accounting, Curriculum, and Student Enrollment.

EDUCATIONAL BACKGROUND

Degree Program in Business Administration at

Phillips University - Enid, Oklahoma
Oklahoma State University - Stillwater, Oklahoma
Brookhaven Community College - Farmer's Branch, Texas
Richland Community College - Dallas, Texas

REFERENCES

Available Upon Request