Professional Documents
Culture Documents
Venue
Date of Reference
28 April 2005
Dates of Mention
Dates of Hearing
27 June 2008
27 July 2009
7 April 2010
28 July 2010
Representation
AWARD
The Reference:
With effect from 3.8.2004, Gopala Krishnan a/l K. Vellasamy (called the Claimant
hereon-in) ceased from his service with Carsem (M) Sdn. Bhd. (referred to as the
Company hereinafter). The Claimant having considered himself unjustly dismissed
by the Company at or about that time, made written representations to the DirectorGeneral for Industrial Relations pursuant s. 20 of the Industrial Relations Act, 1967.
These representations were made on 30.8.2004. Later and after due process, the
Honourable Minister of Human Resources, Malaysia by an order transformed the
Claimants representations into a reference before this Court. The ministerial edict
was dated 28.4.2005; it was acknowledged by the Courts Registry at Kuala Lumpur
on 31.5.2005 and subsequently by this Division of the Industrial Court at Ipoh, Perak
on 14.6.2005.
A Point of Embarkation:
The preliminary administration of this matter was carried out on mention dates fixed
between 5.7.2005 and 13.9.2005. The trial was initially set-down to commence on
28.6.2006, on which date the matter was taken off as the then learned Counsel for
the Claimant was said to have been taken ill. New hearing dates were fixed for 5 &
6.3.2007. On 5.3.2007 the matter was again adjourned, this time at the instance of
learned Counsel for the Company as he had just been served with the Claimants
bundle of documents. He needed time to study the same and take instructions
2
thereupon. As there were no objections from the Claimants side, new hearing dates
were fixed to fall on 1 & 2.10.2007. Thus, did the trial commence on 1.10.2007 and
continued there from, from time to time, until 29.5.2008. It is to be acknowledged
that the entire hearing of this matter was conducted before Y.A. Madam Choong
Siew Khim, the then Chairman of this Division. At the request of both the parties
hereto, that Learned Chairman directed that written submissions be filed by the
respective parties. To that end, submissions for and on behalf of the Company was
filed on 27.6.2008; and for and on behalf of the Claimant on 27.7.2009.
Subsequently, a submission-in-reply for and on behalf of the Company was filed on
7.4.2010.
In the interregnum, on or about 16.2.2009, the then presiding officer of this Division
was transferred to another place of duty at Kuala Lumpur; and afterwards on
14.8.2009 the said officer, Y.A. Madam Choong Siew Khim, was appointed as a
Judicial Commissioner of the High Court of Malaya. As a result of that appointment,
Her Ladyship became functus officio in this case.
and the Claimant elaborated upon and highlighted the salient points of the case from
their respective perspectives.
In support of the preparation of this Award I have had the benefit of the perusal of
the notes of evidence based on the verbatim record of Y.A. Madam Choong Siew
Khim; in conjunction with having had sight of the documentary evidence tendered in
this case; together with having heard the final oral submissions of both learned
Counsel juxtaposed with the study of the written submissions filed for and on behalf
of the respective parties hereto.
All that remains now is the handing down of the Award; which duty I shall undertake
herein below.
The Facts:
The Claimant remained in that position until in or about the month of July 2002 when
he was transferred to the Companys S-Site, in a similar capacity of Section
Manager.
The Claimant continued in that job until 2.8.2004, on which date he issued a letter to
the Company wherein he (the Claimant) communicated his conviction of having been
constructively dismissed by the Company, which was to take effect from 3.8.2004
[see pages 9 & 10 of bundle marked CLB 1 reproduced below].
The Claimant contends that the Company, through the particular officer named in the
letter above, had committed a variety of acts which amounted to a repudiatory
breach of his contract of employment; and by this had driven him out of employment.
He prayed to be reinstated to his former position without loss of seniority, wages or
benefits, monetary or otherwise, together with arrears of salary.
The Company, needless to say, denied the Claimants allegations and contended
instead that the Claimant had walked-out of his employment on his own volition. The
Company averred that it had not by itself committed any acts against the Claimant
that could be construed as a breach of contract entitling the Claimant to claim
constructive dismissal and/or that it had no knowledge of the purported actions of its
officer that was alleged by the Claimant to have impinged upon him.
The Issue:
Though it is obvious so to state, the factual matrix of this case marks it as one under
the sphere of constructive dismissal in the realms of Industrial jurisprudence. The
issue, hence, to be deliberated is two-fold: -
i)
ii)
To answer this two-fold question we will first delve into a contemplation of the
established jurisprudence in this type of Industrial Court case.
The Law:
When dealing with a reference under section 20 of the Industrial Relations Act, 1967
the first thing that the Industrial Court has to consider is the question of whether
there was, in fact, a dismissal. If this question is answered in the affirmative, it must
only then go on to consider if the said dismissal was with or without just cause or
excuse.
ORGANISATION (M) Sdn. Bhd. [1988] 1 CLJ 45; [1988] 1 CLJ (Rep) 298 (Supreme
Court), as per the then Lord President Salleh Abas.
In COLGATE PALMOLIVE Sdn. Bhd. v. YAP KOK FOONG [1998] 2 ILR 965
(Award No. 368 of 1998) it was held as follows: -
The principle underlying the concept of constructive dismissal, a doctrine that has
been firmly established in our industrial jurisprudence, was expressed by Salleh
Abas LP in the case of WONG CHEE HONG v. CATHAY ORGANISATION (M)
Sdn. Bhd. (supra) in the following manner: -
The common law has always recognized the right of an employee to terminate his
contract and therefore to consider himself as discharged from further obligations if the
employer is guilty of such a breach as affects the foundation of the contract, or if the
employer has evinced an intention not to be bound by it any longer.
9
If the employer is guilty of conduct which is a significant breach going to the root of
the contract, or which shows that the employer no longer intends to be bound by one
or more of the essential terms of the contract, then the employee is entitled to treat
himself as discharged from any further performance. If he does so, then the employee
terminates the contract by reason of the employers conduct. He is constructively
dismissed. The employee is entitled in those circumstances to leave at the instant
without giving any notice at all or, alternatively, he may give notice and say he is
leaving at the end of the notice. But the conduct must in either case be sufficiently
serious to entitle him to leave at once. Moreover, he must make up his mind soon after
the conduct of which he complains; for, if he continues for any length of time without
leaving, he will lose his right to treat himself as discharged. He will be regarded as
having elected to affirm the (varied) contract.
In ANWAR bin ADDUL RAHIM v. BAYER (M) Sdn. Bhd. [1998] 2 CLJ 197 His
Lordship Mahadev Shanker J. decreed as follows: -
It has been repeatedly held by our courts that the proper approach in deciding
whether constructive dismissal has taken place is not to ask oneself whether the
employers conduct was unfair or unreasonable (the unreasonableness test) but
whether the conduct of the employer was such that the employer was guilty of a
breach going to the root of the contract or whether he has evinced an intention no
10
And in; LEONG SHIN HYUN v. REKAPACIFIC Bhd. & Ors. [2001] 2 CLJ 288 the
High Court referred with approval to the principle stated in the case of LEWIS v.
MOTORWORLD GARAGES Ltd. (C.A.) [1986] ICR 157 which was as follows:
It is now well established that the repudiatory conduct may consist of a series of acts
or incidents, some of them perhaps quite trivial, which cumulatively amount to a
repudiatory breach of the implied term of the contract of employment, that the
employer will not without reasonable and proper cause conduct himself in a manner
calculated or likely to destroy or seriously damage the relationship of confidence and
trust between employer and employee.
The case above must be read together with the English Employment Appeal Tribunal
case of WOODS v. WM CAR SERVICES (Peterborough) Ltd. (1981) IRLR p. 307
where it was said: -
Dr. Dunston Ayadurai in his text Industrial Relations In Malaysia: Law & Practice
3rd Edition at page 297 states: -
A workman can seek a remedy under section 20 only if he had been dismissed. More
often than not, there is no dispute that there was an actual dismissal of the workman
by his employer. The only issue for the Industrial Court to determine is whether the
dismissal had been for just cause or excuse, the onus of proving the existence of the
same being cast upon the employer. Where, however, the workmans claim for
reinstatement under section 20 is founded on a constructive and not an actual
dismissal, the workman is basing his claim on the repudiatory conduct of the
employer which gave him the option to treat the contract as having been terminated.
Consequently, in section 20 proceedings of this type, the onus of proving that he has
been constructively dismissed by his employer is cast on the workman. [See also
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the case of CHUA YEOW CHER v. TELE DYNAMIC Sdn. Bhd. [1999] 1 LNS
104 this addition is the Courts].
The learned author went on to say on the same page of his authoritative text: -
Once these prerequisites for constructive dismissal have been established by the
Claimant in reference to a dismissal under section 20 of the Act the Industrial Court
then moves into the next limb of inquiry; and that is to determine whether the
employer had just cause or excuse for the dismissal.
13
the employer. Raus Sharif J. (as His Lordship then was) in PELANGI
ENTERPRISES Sdn. Bhd. v. OH SWEE CHOO & Anor. [2004] 6 CLJ 157 refers to
this shift of the burden; calling that upon the workman as the first burden of proof at
page 165 and that upon the employer as the second burden of proof at page 166.
And where this onus or burden of proof is upon any party in an Industrial Court case,
it is to be proved by that party to a standard of a balance of probabilities (see UNION
of CONSTRUCTION, ALLIED TRADES AND TECHNICIANS v. BRAIN [1981] IRLR
224; SMITH v. CITY of GLASGOW DISTRICT COUNCIL [1985] IRLR, Court of
Session;
IREKA
CONSTRUCTIONS
BERHAD
v.
CHANTIRAVATHAN
a/l
For further authority on the principles canvassed above see also the cases of:-
MPH BOOKSTORES Sdn. Bhd. v. LIM JIT SENG [1987] 1 ILR 585;
MOO NG v. KIWI PRODUCTS Sdn. Bhd. JOHOR & Anor. [1998] 3 CLJ 475;
WELTEX KNITWEAR INDUSTRIES Sdn. Bhd. v. LAW KAR TOY & Anor.
[1998] 7 MLJ 359;
LIFELONG STAINLESS EXHAUST (M) Sdn. Bhd. v. TAN DEE MEI [2004] 1
ILR 1037;
TENG TONG KEE v. NIKMAT JASA PILING Sdn. Bhd. [2006] 1 CLJ 1199;
and
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The Evidence:
It was the Claimants evidence that he had enjoyed a very good working relationship
with his colleagues, both senior and junior to him, ever since he had joined the
Company. That was until the emergence of an e-mail dated 6.4.2004 [see CLB 2,
pages 1 to 6] from an unknown source which was electronically circulated within the
Company casting critical accusations and grave aspersions against one Kwok Hoe
Wen [a Companys witness at the trial designated COW 3]. This person happened to be
the Claimants immediate superior. It was the Claimants stated belief that this COW
3 was convinced that the e-mail emanated from him (the Claimant) though
categorically denied and despite the Companys failure in its investigation to
ascertain the true source. Ever since that date it was the Claimants contention that
COW 3 had been picking on him with ever increasing uncouth aggressiveness and
foul-mouthed speech. This state of affairs directed at the Claimant was said to be but
the norm by COW 3 at Daily Briefing Sessions from 7.4.2004, onwards. To add
insult to injury it was alleged that COW 3 had instigated the Claimants peers to
deride him with verbal-grilling on issues outside his spectrum of duties and control at
the said daily sessions. Further, COW 3 supposedly began to assign other duties to
the Claimants subordinates and moved them about without the courtesy of
conferring with the Claimant; thus causing unnecessary distress and embarrassment
to him. In the midst of this grinding-down at the hands of COW 3, the Claimant had
15
sought the advice of COW 2 (one Chim Weng Tuck a General Manager at the Company
& the superior to COW 3). According to the Claimant, all COW 2 had to impart was for
him (the Claimant) to settle his differences with COW 3.
It was the Companys stand; through Omar Hakim bin Omar Farouk (COW 1) the
Companys Group H.R. Manager - that they (the Company) were totally unaware of
the Claimants troubles with COW 3; and this despite the Company having an
internal grievance procedure to deal with such like complaints. This witness
produced a document marked CO 1 which purported to be a sample-form
concerning the Companys Grievance Procedure. It was stated that the Claimant
had at no time during the relevant period lodged a formal complaint in any form or
manner to the H.R. Department, either with regard to the treatment the Claimant was
allegedly suffering at the hands of COW 3; nor with regard to his opposition to the
purported transfer that the Claimant was said to have been subjected to. This
witness testified that transfers within the Company could not be done at the whims
and fancies of just anybody and such actions, and indeed any organization charts
that purport to represent any such changes in the organization must carry the
authorizing signatures of the Companys General Manager and of the H.R.
Department to be an official and binding document. It was pointed out that CLB 2,
pages 9, 10 & 11, ostensibly issued by COW 3 to the Claimant regarding the transfer
concerned, did not carry any such endorsements. The proposition here was that the
transfer was merely an early stage proposal sans official approval and/or
endorsement by the Company.
Soon after the receipt of the letter from the Claimant dated 2.8.2004 claiming
constructive dismissal, this witness contacted the Claimant with a view to attempt
redress of any wrong (real or conceived) that may have been perceived by the
17
Claimant in his situation. The response from the Claimant was negative to the extent
that he appeared to reject out-right any possible alleviation of his problems at the
Company [see the e-mails exchanged between the Claimant and COW 1 found at COB 2,
page 3].
COW 2 (General Manager Chim Weng Tuck) testified that he was unaware of the
Claimants bad relationship with COW 3 until he had read the Claimants letter of
2.8.2004, claiming constructive dismissal. He couldnt remember about the Claimant
complaining to him about COW 3. He was also not aware of the new organization
chart [CLB 2, page 9] until the issue of the Claimants constructive dismissal was
raised; but conceded that the issue (regarding the transfer) could have been in the
planning stage. In any case, he had not at that stage approved or endorsed such an
organization chart (and the transfer).
COW 3 (Kwok Hoe Wen the then Department Manager & Claimants superior)
testified that he did not have any issues of grievance with or against the Claimant.
He averred that he had a normal working relationship with him. He stated that the
Claimant performance at work was good competent [sic], but there was always
room for further improvement. He denied having uttered four-letters words to the
Claimant but admitted that he may have been critical of sloppy work. As regards
the transfer of the Claimant, it was this witnesss evidence that he had recommended
the Claimant for the position of head of the Repair Board Centre as he thought the
Claimant to be a capable worker who could get the job done. At the time in question
the Centre had yet to be set-up and was only an idea which the management of
Carsem had to approve. During his cross-examination he steadfastly denied any
18
horrible behavior against the Claimant, including but not limited to using abusive
language or meddling with the Claimants subordinates without consulting him.
The Evaluation:
In cases of constructive dismissal the initial burden of proof falls on the Claimant to
show the factum of dismissal. It is trite that the standard for such proof upon the
Claimant is on a balance of probabilities. With that in mind the Court will reflect
upon the allegations that the Claimant relied on to support his claim and ascertain if
the Claimant has succeeded in discharging this burden of proof.
It was the Claimants view that COW 3 had behaved in a perverse and
unconscionable manner first by his unreasonable conduct towards him after the
aberrant e-mail of 6.4.2004, and culminating in the purported transfer. The Claimant
equated the actions of COW 3 as being that of the Companys.
I will deal first with the purported behavior ascribed to COW 3. Here we have a
situation of diametrically opposite versions of what in reality transpired the
Claimants assertions; against the averments of COW 3; juxtaposed with the
Companys denial of any knowledge of the same. Based on the incidence of proof
i.e. he who asserts must prove [see also the House of Lords case of RHESA SHIPPING
Co. SA v. EDMUNDS AND Anor. (The Popi M) [1985] 2 All E R 712] it would appear
that the Claimant has fallen far short of what was required of him. Merely asserting
the state of affairs and expecting the Court to accept the same without more is
perhaps imprudent. Furthermore, there was a grievance procedure open to the
Claimant that had he chosen to take up would have lent some credence to his
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As regards the issue of his purported transfer, it appears that he may have acted
prematurely in his actions in opposing the same by considering himself as
constructively dismissed at the point in time that he did. The Companys evidence on
this issue was not a denial, per say. It appeared that the Company was considering
such a transfer, as they indeed had a right to do under clause 7 of the Claimants
contract of employment [see COB 1, page 7]; but that it had not been formalized nor
endorsed by the relevant authorities of the Company at the material time. The
propriety of such a transfer if it had taken place was not properly a subject matter
before this Court; as it is the considered view of this Court that the Claimant had
acted somewhat precipitately in the circumstances; he had not in fact at the relevant
time been transferred yet. As a corollary he had only himself to blame for the
predicament that he found himself in. He had jumped the gun, so to speak, thus
20
The Ruling:
necessity for the Court to deliberate upon the second of the two-fold question in
issue in this case, as indicated earlier in this Award.
Under my hand.