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Part 1: Introduction

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1.0 Introduction:
From very first emergence and inception of modern civilization, Bank plays a pivotal role in case
of overall financial and socioeconomic development of any modern country. The economic
development of our country mainly depend upon the efficiency of the banking results is so far as,
whether the bankers have been able to read the economic situation properly and are successful in
selecting the promising industrial sectors seeking import and export assistance to grow. With the
rapid changes of time mans are readily depend on banking services in case of handling cash,
transferring cash, and also financing in various industrial and business projects. So it is very
much needed to develop the general banking practices in order to provide better day-to-day
banking services to the valued customers. Because a service oriented industry a bank should
believe that customers is all and the king. The government of our country and the central bank
i.e., the Bangladesh Bank has decided to extend considerable help in every respect of general
banking to concerned people. Like other nationalized and non-nationalized commercial banks the
Jamuna Bank limited serves the nation by providing various modern banking services and
products. So as an Internee I thought of having special knowledge on this field of increased
importance

1.2 Background of the study:


Internship is a prerequisite for completing the practical side to fulfill the BBA program.
Theoretical sessions alone cannot make a business student efficient and perfect in handling the
real life business situation. Only a lot of knowledge will be little important unless it is applicable
in practical life. So we need proper application of our knowledge to get some benefit from our
theoretical knowledge to make it more fruitful. When we engage ourselves in such fields to make
proper use of our theoretical knowledge in our practical life situation, only then we come to
know about the benefit of the theoretical knowledge. Such an application is made possible
through internship. The internship program has the following three phases:
1)

Orientation of the organization: to introduce the internee with the structure, function and

performance of the organization.

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2)

The analysis part: pertaining to a particular problem or searching topic matching with the

internees capacity, interest on the organization.


3)

The report writing: to summarize the internees analysis finding and achievements in the

preceding two phases.

1.3 Scope of the study:


The field of my study is the operation UTTARA Branch of Jamuna Bank Ltd. For conducting this study
an overall knowledge of the total banking system will necessary because the departments banking are
linked with each other due to some partial proceeding. The scope of the organization part covers the
organization structure, background, objective, function, departmentalization and business performance of
JBL as a whole.

1.4 Origin of the Report:


Internship program is the most important period for a BBA student. This program as a nine credit
compulsory course for the business student graduating from IUBAT-International University of
Business Agriculture and Technology. As a student of Business Administration, I had to complete
a three months attachment with any organization. My attachment was with JamunaBank Limited
Uttara Branch and I worked as an intern from June 01, 2014 to August 31, 2014. And that period,
I collected information regarding preparing a report on Deposit Analysis of Jamuna Bank
Limited Uttara Branch.

1.5 Methodology of the study:


At the time of my internship period, I tried to use both primary and secondary data that I have
gathered from different sources which are given below:
These sources are as follows:
Primary source: Primary data are collected through two ways. These are:
a)Face to Face Conversations: some primary data are collected by taking interview and by discussion with
the executives and officer of JBL.

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b)Observation: Here primary data are collected through spending three month in the JBL during the
working hour. Here I observed the total banking process of JBL.

Secondary source:
Secondary data are collected from the following sources:.

a)
b)
c)
d)
e)

annual reports of JBL


Published documents
Official files
Data available with the website of JBL.
Different publication of Bangladesh bank and Bangladesh economic reviews.

1.6 Limitation of the study:


Every matter has got some limitation. So this is also not an exception. The limitations of this
internship report are been sated below:
Due to time and cost restriction, the study is concentrated in selected areas. To continue study in
such a vast are requires a big deal of time. As an internee I had only three month which is not
enough.
As a financial organization a bank has some restriction to serve all the real data of the bank to the general
people as a result the study is mostly depends on official files and annual reports.
Available data also could not be verified. In most cases I simply did not have any option but to furnish
with data without verification.
JBL as a commercial bank they are very busy and they could not able to give me enough time for
discussion about various topics.

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Part 2: The Organization


Overview

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2.0 About Jamuna Bank:


The Bank undertakes all types of banking transactions to support the development of trade and
commerce of the country. JBL's services are also available for the entrepreneurs to set up new
ventures and BMRE of industrial units. Jamuna Bank Ltd., the only Bengali named new
generation private commercial bank was established by a group of winning local entrepreneurs
conceiving an idea of creating a model banking institution with different outlook to offer the
valued customers, a comprehensive range of financial services and innovative products for
sustainable mutual growth and prosperity. The sponsors are reputed personalities in the field of
trade, commerce and industries.
The Bank is being managed and operated by a group of highly educated and professional team
with diversified experience in finance and banking. The Management of the bank constantly
focuses on understanding and anticipating customers' needs. The scenario of banking business is
changing day by day, so the bank's responsibility is to device strategy and new products to cope
with the changing environment. Jamuna Bank Ltd. has already achieved tremendous progress
within only eight years. The bank has already ranked as one of top quality service providers & is
known for its reputation.
At present the Bank has real-time centralized Online banking branches (Urban & Rural)
throughout the Country having smart IT-Backbone. Besides this traditional delivery point, the
bank has ATM of its own, sharing with other partner banks & Consortium throughout the
Country.

2.1 History of Jamuna Bank:


Jamuna Bank Limited is a private commercial bank in Bangladesh. It was established on June 3,
2001. Jamuna Bank has now in total of 91 branches as on April, 2014.
Jamuna Bank Limited (JBL) is a Banking Company registered under the Companies Act, 1994 of
Bangladesh with its Head Office currently at Chini Shilpa Bhaban, 3, Dilkusha C/A, Dhaka1000, Bangladesh. The Bank started its operation from 3 June 2001.

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The Bank provides all types of support to trade, commerce, industry and overall business of the
country. JBL's finances are also available for the entrepreneurs to set up new ventures and
BMRE of existing industrial units. Jamuna Bank Ltd., the only Bengali named 3rd generation
private commercial bank, was established by a group of local entrepreneurs who are in the field
of trade, commerce, industry and business of the country. The Bank offers both conventional and
Islamic banking through designated branches.

2.2 Mission:
The Bank is committed to satisfying diverse needs of its customers through an array of products
at a competitive price by using appropriate technology and providing timely service so that a
sustainable growth, reasonable return, and contribution to the development of the country can be
ensured with a motivated and professional work-force.

2.3 Vision:
To become a leading banking institution and to play a significant role in the development of the
country through best application of modern information technology in business activities,
offering high standard clientele services and proper coordination of high quality assets is the core
of the vision.

2.4 Objectives of JBL:


To establish relationship banking and improve service through development of strategies
marketing plan.
To remain one of the best banks in Bangladesh in terms of profitability and assets quality.
To ensure an adequate rate of return on investment.
To keep risk position at an acceptable range.
To maintain adequate liquidity to meet maturing obligation and commitments.
To maintain adequate control systems and transparency in procedure.
To develop and retain a quality work force through an effective Human Resources
Management Systems.

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To ensure optimum utilization of all available resources.


To pursue an effective system of management by ensuring compliance to clinical norms,
transparency and accountability.
To earn and maintain CAMEL rating Strong
To introduced fully automated systems through integration of information technology.

2.5 Profile of the Bank:

Name of the Organization

Jamuna Bank Limited

Years of Establishment

3rd June 2001

Head Office

ChiniShilpaBhaban, 3, Dilkusha C/A, Dhaka-1000.


Dhaka Bangladesh.

Nature of the Organization

Public Limited Company

Product and Services

Deposit

Product,

Loan

products,

Corporate

and

Institutional services and Foreign Exchange Op6erations


Number of Branches

91

Number of ATM Booth

147

Number of Employees

2000(Approx.)

Customer

Corporate and Individual Customers

Corporate slogan

Your Partner for growth

Deposits

Taka 83545 (million)

Earnings per share

Taka 2.53

Net profit of JBL

BDT 1,110.32 million

Cash Dividend

14%
Table 1: Profile of the bank

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2.6 Board of Directors:


The board of directors is the supreme body of the bank. the board of directors consists of
19(Nineteen) members, out of which 18(Eighteen) members are elected from the shareholders
and the remaining member is the Managing Director who is appointed as the chief Executive
Officer of the bank.

Sl. No

Name

Status

Md. Shaheen Mahmud

Chairman

GolamDastagirGazi, Bir Pratik

Director

Al-Haj M. A. Khayer

Director

Engr. A.K.M. MosharrafHossain

Director

Engr. Md. AtiqurRahman

Director

FazlurRahman

Director

GaziGolamMurtoza

Director

Ai-Haj Nur Mohammad

Director jbl chairman

KanutoshMojumder

Director

10

Md. Tajul Islam

Director

11

Sakhawat Abu Khair Mohammad

Director

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12

Mohammad BelalHussain

Director

13

Md. Sirajul Islam Varosha

Director

14

Md. MahmudulHoque

Director

15

Mrs. TasminMhamud

Director

16

Shaheen Mahmud

Director& chairman

17

Md. Ismail HossainSiraji

Director

18

Mr. MD.Rafiqul Islam

Independent director

19

Md. ShafiqulAlam

Managing Director
Table 2: Broad of directors

2.7 Strategic Objective:

To manage and operate the Bank in the most efficient manner to enhance financial
performance and to control cost of fund.

To strive for customer satisfaction through quality control and delivery of timely services.

To identify customers' credit and other banking needs and monitor their perception
towards our performance in meeting those requirements.

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To review and update policies, procedures and practices to enhance the ability to extend
better service to customers.

To train and develop all employees and provide them adequate resources so that
customers' needs can be reasonably addressed.

To promote organizational effectiveness by openly communicating JBL plans, policies,


practices and procedures to employees in a timely fashion.

To cultivate a working environment that fosters positive motivation for improved


performance

To diversify portfolio both in the retail and wholesale market

To increase direct contact with customers in order to cultivate a closer relationship


between the bank and its customers.

2.8 Management Hierarchy:


JBL is managed by highly professional people.

He is supported by

an

educated and skilled

professional team with diversified experience in finance.

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Chairman
Managing Director (MD)
Additional Managing Director (AMD)
Deputy Managing Director (DMD)
Senior Executive Vice President (SEVP)
Executive Vice President (EVP)
Executive Vice President (EVP)
Senior Vice President (SVP)
Vice President (VP)
Senior Assistant Vice President (SAVP)
Junior Assistant Vice President (JAVP)
First Assistant Vice President (FAVP
Assistant Vice President (AVP)
Senior Executive Officer (SEO)
Executive Officer (EO)
First Executive Officer (FEO)
Officer (General)
Officer (Cash)

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2.9 Form of Organization:


Board of Directors
Executive Committee
Audit Committee
Management Committee

2.9.1 Executive Committee:


All routine matters beyond the delegated powers of the Management are decided upon by or
routed through the Executive Committee, subject to ratification by the Board of Directors.

2.9.2 Audit Committee:


In line with the guidelines of Bangladesh Bank, a 03(Three) members Audit Committee of the
Board of Directors has been formed to assist the Board in matters related to Audit and Internal
Control system of the Bank.

2.9.3 Shariah Council:


02(Two) of the branches of JBL i.e Nayabazar Islami Branch in Dhaka and Jubilee Road Islami
Banking branch in Chittagong performs Shariah based banking transactions. A Shariah Council
has been formed to steer the bank in matters related to Shariah based Banking.
Shariah Council of the Bank is playing a vital role in guiding and supervising the implementation
and compliance of Islamic Shariah principles in all activities of the Bank since its very inception.
The Council, which enjoys a high status in the structure of the Bank, consists of prominent
Ulema, reputed banker, renowned lawyer and eminent economist. Members of the Shariah
Council meet frequently and deliberate on different issues confronting the Bank on
Shariahmatters. They also conduct Shariah inspection of branches regularly so as to-ensure that
the Shariah principles are implemented and complied with meticulously by the branches of the
Bank.

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2.10 Functions of Jamuna Bank Limited:


The JBL is quite different from other privately owned and managed commercial bank operating
in Bangladesh; it grows as a leader in the industry rather than a follower. The leadership will be
in the area of service, constant effort being made to add new dimensions so that clients can get
Additional in the matter of services commensurate with the needs and requirements of the
country growing society and developing economy.
The special feature of the investment policy of the Bank is to invest on the basis of profit-loss
sharing system in accordance with the tenets and principles of IslamiShariah Earning of profit is
not the only motive and objective of the Banks investment policy rather emphasis is given in
attaining social good and in creating employment opportunities.
The functions of Jamuna Bank Limited are as under:
To maintain all types of deposit accounts.
To make investment.
To conduct foreign exchange business.
To extend other banking services.
To Conduct Social welfare activities through Jamuna bank foundation.
Jamuna Bank Limited does the above mentioned function by three departments namely General Banking,
Foreign Exchange and Investment.

2.11 Jamuna Bank Chronicles:


April 02, 2001
June 03, 2001
June 03, 2001
October 25, 2003
December 11, 2003
March 28, 2004
December 12, 2005
April 12, 2006
April 17, 2006
September 09, 2007
October 16, 2008
June 15, 2009
June 29, 2009
December 22, 2009

Incorporation of the JBL


Commencement of banking business
First branch opened at Mohakhali
First Islamic banking branch opened at Nayabazar
Obtained the license as a primary dealer
First dividend declared for income year 2003 @ 10%
Capital raised through initial public offering
Listed with Dhaka Stock Exchange
Listed with Chittagong Stock Exchange
Increased authorized share capital to BDT 400.00 crore
Space purchased for establishing corporate head office at Gulshan
Launched SME Division
Launched first SME/Agri branch
Obtained off shore banking license

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December 23, 2009


June 13, 2010
December 25, 2010
February 07, 2011
May 21, 2012

Established Jamuna bank capital management (Merchant Bank)


Increased authorized share capital to BDT 1000.00 Crore
Established Jamuna bank model village (Singpara, Thakurgaon)
Established Jamuna Bank securities limited (Brokerage House)
Established Jamuna bank Mobile Banking services
Table 3: JBL Chronicles

2.12 Achievements:
The year 2012 marked the addition of yet another golden stair in the chronicle of JBLs success
story. Meanwhile the bank has achieved some noteworthy feats within a time span of 11 years
since its inception. On the other hand, the bank has achieved some noteworthy feats within a
time span of 11 years since its inception. Jamuna bank ltd. has been awarded as the Best
primary dealer bank of Bangladesh by Bangladesh bank
As of 31st December, 2011 the paid-up capital has been raised to Tk. 3997.66 million.
Total asset has stood at Tk. 52730.95 and total equity stood at Tk. 5980.00 million.
The bank has been able to introduce real time On-Line any branch banking throughout
the country.
The bank has formulated a comprehensive credit risk management policy document in
line with the guidelines issued by Bangladesh Bank.
The bank marks different types of banking services involving all segments of the society
backed by latest technology.
The bank has registered and obtained the certificate of incorporation of a foundation
under the banner of Jamuna Bank foundation which is solely dedicated to the welfare of
the society.
The bank has established a library to enrich the knowledge and upgrade the professionalism of
its human resources.

2.13 Corporate Social Responsibility of Jamuna Bank:


Jamuna Bank is committed to discharge its duties for the service of downtrodden people of the
society. The banks CSR activities are about addressing the needs of all the stakeholders in an

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appositive and meaningful manner. The bank authority established Jamuna Bank Foundation for
performing CSR activities.
Financial Inclusion

The board sanctioned a fund of Tk. 10.00 Crore for disbursement of agro loan to the
marginal peasants through well reputed NGOs.

Education

Providing monthly scholarship to 60 social-advantage deprived students having GPA 5.0


at SSC & HSC exam.

Scholarships to Underprivileged Student.

Scholarship to the children of JBL Employee.

Disaster relief

Donated a mentionable amount to the government during various natural disasters.

Provided financial assistance to the famous artists for the treatment of incurable diseases.

Donated to Prime Ministers Relief Fund.

Health

Free Eye Camp.

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Part 3: Policies and


Procedures of JBL

3.0 General Banking Department:

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General Banking is the starting point of all the banking operating. General Banking department
aids in taking deposits and simultaneously provides some ancillaries services. It is the
department, which provides day-to-day services to the customers. It opens new accounts, demit
funds, issue bank drafts and pay orders etc. There is a general banking department in every
branches of Jamuna Bank Ltd.
Functions of General Banking Department:
Customer Service
Account Opening/Closing
Payment Order Issue
OBC Collection
Accounts Department.

Clearing

Transfer

Cash

3.1 Cash Department:


Functions of cash are one of the most important functions of the JBL as like as other bank. It is
of extreme necessity that the Cash officers as well as other staffs of the bank understand this very
well. Cash Department is responsible for Branch Cash balance, Safe custody of cash, Custody of
keys/Duplicate keys, Maintenance of Vault book, Sorting of Notes and Coins, Security measures,
Irregularities in the functions of the Cash Department and its' remedial.
Receipt & Payment of Cash
Branch Cash Balance Register

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Maintenance of Vault Book


Safe custody of cash
Preparation of Cash Position Memo
Custody of Keys and Duplicate Keys
Sorting of Notes and Coins
Security Measures

Double lock system

Restricted entry

Alarm bell

Insurance of branch cash limits

3.2 Credit Department:


It can be said that one department is more important in a commercial bank than another, its
surely the credit departments. It is obvious that every bank must have an independent department
that deals with the credit function. There is, however, no organizational model which is right for
every bank. Different market conditions or cost structures may require different organizational
solutions. There is a credit department in every branch of JBL.
Functions performed by the credit department:
Establish a general credit policy
Credit portfolio planning and control
Set overall and specific credit limits
Perform credit reviews
Manage problematic exposures
Delegate credit authorization
Analyze new loan requests (dependent on amount of loan)
Credit documentation and administration
Administration of collateral

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3.3 Term Loan:


Term loans are allowed for a specific purpose but for a definite period. Term loan is generally
repayable by installments on monthly/quarterly/half-yearly basis. As per the length of the loan
repayment period term loans are divided in three categories i.e. Short-term, Medium-term and
long-term. JBL provides term loans in different forms based on the purpose of the loan such as
loan (General), House Building loan (Commercial), House building loan (General), House
building loan (Staff) etc.

3. 4 Agriculture Credit:
JBL provides credits for Agro Industries at a concession rate of interest.

3.5 Industrial Credit:


JBL offers a complete range of advisory, financing and operational services to its corporate
client groups combining trade, treasury, investment and transactional banking activities in one
package. Corporate banking envelops a broad range of business.

3.6 Lease finance:


Lease means a contractual relationship between the owner of the asset and its user for a
specified period against mutually agreed upon rent. The owner i.e. the bank is called the lessor
and the user i.e. the customer is called the lessee. Lease finance is one of the most convenient
sources of financing of assets viz machinery, equipment, vehicle etc.
JBL the highly capitalize private commercial bank in Bangladesh has introduced lease finance to
facilitate funding requirement of valued customers and growth of their business houses.JBL lease
facility is extended to the items like industrial Machinery, Luxury bus, Mini bus, Taxi bus etc.

Leased Items
Vehicles like Luxury Bus, Mini Bus, Taxi Bus, Cars, Pick-Up, CNG three wheeler etc
Industrial machinery & Equipment.
Medical Equipment.

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Machinery for Agro-based Industry.


Construction Equipment.
Office Equipment.
Generators, Lifts & Elevators for commercial place.
Sea or River Transport

3.7 Accounts Department:


Accounts division is the nerve center of a bank. As all transactions carried by a bank is being
legalized as far as accounting is concerned. If transactions were not recorded properly there
would be disequilibrium in state of the bank. There may imbalance the cashbook thus the whole
mechanism will collapse.
The regular tasks of this department are:
To record all transactions in the cashbook.
To prepare daily fund position, weekly position, periodic statement of affairs.
Prepare necessary statements for reporting purpose.
To pay all expenditures on behalf of the branch.
Make salary statements and pay salary.
Branch to branch fund remittance and supporting accounting treatment.
Prepare statements for customer.
Publishing basic data of the branch etc.

3.8 Products and Services of JBL:

Deposits products and services


Corporate Banking
Personal Banking
Mobile Banking
Monthly Saving Scheme
Monthly Benefit Scheme

Lending /investment products and services


Hire purchase
Lease Finance
Commercial Financing
Project Finance
Consumer Credit Scheme

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Double/Triple Benefit Scheme


Marriage Scheme
Education Scheme
Lakhpati Deposit Scheme
Kotipati Deposit Scheme
Student Saving Scheme
Housewife Saving Scheme
Q-Cash, ATM etc.

Export & Import Financing


SME Financing
Trade Financing
Agriculture Loan
House Building Loan
Education Loan
Car Loan
JBL employee loan, FDR against loan etc.
Personal Loan for Woman
Table 4: Products of JBL

3.8.1 Electronic Products Of JBL:


Real Time On-Line any branch banking
Debit Card
Telephone Banking
24 hours ATM
Credit Card
SMS Banking
Internet Banking
Online Banking
The motto of Jamuna Bank Limited (JBL) is to provide personalized solutions to their customers.
The bank distinguishes and identifies corporate customers need and designed tailored solutions
accordingly. Jamuna Bank Ltd. has a complete range of advisory, financing and operational
combining trade, treasury, investment and services to its corporate client groups coin
transactional banking activities in one package.

3.8.2 Personal Banking:


Personal Banking of Jamuna Bank offers wide-ranging products and services matching the
requirement of every customer. Transactional accounts, saving scheme or loan facilities from
Jamuna Bank Ltd. make available to all a unique mixture of service quality. Jamuna bank also
provides:

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VISA Debit Cards- Customer can now avail the convenience of VISA Debit Card. It is the easiest
and the most secured way of utilizing their money for 24/7 retail purchases as well as withdrawal.
VISA Credit Cards- The JBL Credit Card gives customers a fast, Convenient and eliable way to
pay, 24 hours a day, wherever you are in the world.
VISA Classic.
VISA Gold.
International Credit Cards.
VISA Dual (Gold).
Instant Cash.
Spot Cash- To offer JBL customers a greater banking convenience, The bank has introduced
many modern banking facilities and some are under developments that include: With large ATM
network including non-branch ATM across the country customer have the privilege of round the
clock withdrawal and other services.

3.8.3 Online Banking:


Jamuna Bank Limited has introduced real time any branch banking on April 05, 2005. Now,
customers can withdraw and deposit money from any of its 30 branches located at Dhaka,
Chittagong, Sylhet, Gazipur, Bogra, Naogaon, Narayanganj and Munshigonj. Their valued
customers can also enjoy 24 hours banking services through ATM card from any of Q-Cash
ATMs.

3.8.4 Internet Banking:


JBL Internet banking enables customer to access his/her personal or business accounts anytime
anywhere from home, office or abroad. It can save time, money and effort. Its fast, easy, secure
and best of all.
Customer can enjoy following services through internet banking:

Account Balance
Account Statement
Fund Transfer
Standing Instruction
Open Term Deposit (FDR)
Utility Bill Payment

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Cheque status Enquiry

Part 4: Work Performed


By Me

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4.0 Internship Experience:


This report has been done as per the requirement for successful completion of the Internship
program. Exposure to the business world and acquiring practical work experience was the
primary objective of this report. I was attached with Jamuna Bank Ltd at its Uttara Branch for
my internship. Through internship I got the basic idea about the corporate culture and practices.
It was a great experience. May15, 2014 to August 15, 2014 these three month journey of my
internship with Jamuna Bank Limited was very delightful. I enjoyed a lot. All the stuffs of the
bank were very friendly and helpful. I was very lucky to get experience of working in different
departments within these three months. Those are described below:

4.1 Accounts Department:


The first department I worked was accounts. It is under General banking. From 15 th of May to
7th of June I worked in accounts. Within that period of time my in charge was changed once
because of transfer. So I got the chance to work with two in charges. In accounts first I got Ms.
Shahin Parvin, she was also my onsite supervisor.
My main job in accounts is sorting the voucher. After voucher sorting I had to attach them with
related supplementary. Voucher is actually a proof of the transaction. There are various types of
voucher and they are categorized by different number. Which I had to separate and sort group
wise. Supplementary is the automated list of all transactions. Each of the transaction has related
voucher. My job was to attach them according the number and check the amount of transaction.
In voucher and supplementary the amount will be the same. Otherwise there must be some
problem which needs to be identified and revised. After attaching them next job was to balance.
Balancing means doing sum and ensuring that debit and credit is equal. Next step is to make a
cover page which is a brown color hard paper. Then prepare it for binding in an organized
format. It is prepared for binding and I did another job which was to make entry of the amount in
a register.

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4.2 Cash Department:


I was in cash department from 7th of June to 21st of June. My duty in cash was to make entry of
cheques and deposit slip amounts and number in registers and then give the serial number to the
cheque and deposit slip according the register entry number. There were two registers. One was
to enter the cheque number and amount. Another register was for entering deposit slip numbers.
Cheques were entered in debit register because with cheques bank gives money to customer
which is debit and deposit slips are entered in credit register because with using deposit slip
customer deposit money to bank which is earning for bank and that is why it is credited. At the
end of the day I had to sum up register individually and check them with automated amount got
through the computer. The amount must be same other wise it had to be revised thoroughly and
the mistake had to be corrected. Another job I did there a was sorting the cheques according to
the prefix of the account number. I had to also sort out the Demand Payable Slip (DPS)
according to their types. There are three types of DPS; 3yrs, 5yrs and 8 yrs. 1 to 10 of every
month are considered as DPS hour. Everyone becomes so busy. I got two days of DPS hour and
understood what actually happens. Those days I had to enter lots of cheques, Deposit slips and
sort a huge amount of DPS.

4.3 Front Desk:


I was there from 21th of June to 22th July. I found Front Desk a little difficult. My job was to
attain and help the clients directly. I had to help clients by providing information, helping to fill
up account opening, DPS opening, FDR opening forms etc.

4.4 Clearing:
From 23th July to 2th August .I was appointed in clearing department. In clearing department
transactions of cheques from other banks happens. My job was to entry those transactions in a
register and at the end of the day. Then I had to sum up the amount and check with the automated
amount from computer. The amount had to be the same.

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4.5 Foreign Exchange:


Foreign Exchange is a vast department where I worked from 3rd August to 14th.August . My job
was to prepare the L/C files for the client with corresponding papers. Attaching stamp in some of
the papers than I had to give some seals like signature verifying seal. My job was also to sort out
the vouchers of Foreign Exchange Department.

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Part 5: Deposit Schemes


Analysis of JBL

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5.0 Overview of Deposit Analysis of Jamuna Bank Ltd:


There are different types of deposit in JBL. But every deposit is different with other and the
amount of deposit is also different with other deposit. In below the deposits are shown by the
chart.
Name of the
deposits

Current

Savings

SND

Daily/Hou
sewife

FDR

Scheme

5.1 Deposit Schemes offered by JBL:


Monthly Benefit Scheme
Monthly Saving Scheme
Education Saving Scheme
Pension Deposit Scheme
Marriage Deposit Scheme
Double Growth Deposit Scheme
Triple Growth Saving Scheme
Lakhpoti Deposit Scheme
kotipati Deposit Scheme
Millionaire Deposit Scheme
Earn First Deposit Scheme

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5.2 Deposit Products & Services are:


Types of Deposit Accounts Current Deposits
Savings Bank Deposits
Fixed Deposits (Term Deposit)
Short Term Deposits
Monthly Term Deposits
Any other deposits as may be approved/ advised by Head Office are:
Student Saving Account.
Senior Citizen Saving Account.
House Wife Saving Account.

5.2.1 Monthly Savings Scheme:


JBL has introduced Monthly Savings Scheme (MSS) that allows saving on a monthly basis and
getting a handsome return upon maturity. If anyone wants to build up a significant savings to
carry out their cherished dream, JBL MSS is the right solution.

Tenor

03 Years

Installmen Monthly Compounded Intt.


t

500.00

Rate

12.00%

Payable Amount

21,375.00

1,000.00

42,750.00

1,500.00

64,125.00

66

05 Years

08 Years

2,000.00

85,500.00

3,000.00

1,28,250.00

5,000.00

2,13,750.00

10,000.00

4,27,500.00

500.00

40,750.00

1,000.00

81,500.00

1,500.00

1,22,500.00

2,000.00

12.00%

1,63,250.00

3,000.00

2,45,000.00

5,000.00

4,08,250.00

10,000.00

8,16,500.00

500.00

12.00%

79,950.00

1,000.00

1,59,900.00

1,500.00

2,39,850.00

66

10 Years

2,000.00

3,19,800.00

3,000.00

4,79,700.00

5,000.00

7,99,500.00

10,000.00

15,99,000.00

500.00

1,15,000.00

1,000.00

2,30,000.00

1,500.00

3,45,000.00

2,000.00

12.00%

4,60,000.00

3,000.00

6,90,000.00

5,000.00

11,50,000.00

10,000.00

23,00,000.00

5.2.2 Lakhpati Deposit Scheme:


Jamuna Bank Ltd. has introduced Lakhpati Deposit Scheme (LDS) for the prudent persons
having ready cash and desiring to have fixed income on monthly basis out of it without taking
risk of loss and without enchasing the principal amount. This scheme offers highest return with
zero risk.

66

Tenor

Deposit Amount Monthly Payable Amount

Annual Interest Rate

06 Months.

Tk. 825.00

9.90%

01 Year.

Tk. 875.00

10.50%

Tk. 900.00

10.80%

Tk. 915.00

10.98%

04 Years

Tk. 930.00

11.16%

05 Years

Tk. 950.00

11.40%

02 Years.

03 Years.

Tk. 1,00,000.00 or
its multiple.

5.2.3 Millionaire Deposit Scheme:


Jamuna Bank Ltd. has introduced Millionaire Deposit Scheme (MDS) for the prudent persons
having ready cash and desiring to have fixed income on monthly basis out of it without taking
risk of loss and without enchasing the principal amount. This scheme offers highest return with
zero risk.

Tenor

03 Years

Monthly

Expected

Installment Payable Amount

23,500.00

10 Lac

Provisional Rate for

Annual

Computer Setting

Expected

(Monthly)

Profit Rate

11.20%

11.79%

Weightage

1.120

66

04 Years

16,550.00

10 Lac

11.37%

11.98%

1.137

05 Years

12,400.00

10 Lac

11.53%

12.16%

1.153

06 Years

9,650.00

10 Lac

11.68%

12.32%

1.168

07 Years

7,735.00

10 Lac

11.73%

12.38%

1.173

08 Years

6,300.00

10 Lac

11.83%

12.49%

1.183

10 Years

4,375.00

10 Lac

11.90%

12.57%

1.190

12 Years

3,135.00

10 Lac

12.00%

12.68%

1.200

15 Years

1,985.00

10 Lac

12.10%

12.80%

1.210

18 Years

1,290.00

10 Lac

12.20%

12.91%

1.220

5.2.4 Kotipati Deposit Scheme:


Jamuna Bank Ltd. has introduced Kotipati Deposit Scheme (KDS) for the prudent persons
having ready cash and desiring to have fixed income on monthly basis out of it without taking
risk of loss and without enchasing the principal amount. This scheme offers highest return with
zero risk.

Tenor

Monthly

Expected Payable

Installment

Amount

Provisional Rate for


Computer Setting
(Monthly)

Annual
Expected Profit Weightage
Rate

66

03
Years

04
Years

05
Years

06
Years

07
Years

08
Years

10
Years

12
Years

15
Years

2,35,005.00

1 Crore

11.20%

11.79%

1.120

1,65,510.00

1 Crore

11.37%

11.98%

1.137

1,24,000.00

1 Crore

11.53%

12.16%

1.153

96,510.00

1 Crore

11.68%

12.32%

1.168

77,340.00

1 Crore

11.73%

12.38%

1.173

63,020.00

1 Crore

11.83%

12.49%

1.183

43,730.00

1 Crore

11.90%

12.57%

1.190

31,345.00

1 Crore

12.00%

12.68%

1.200

19,830.00

1 Crore

12.10%

12.80%

1.210

66

18
Years

20
Years

12,890.00

1 Crore

12.20%

12.91%

1.220

9,710.00

1 Crore

12.30%

13.02%

1.230

5.2.5 Marriage Deposit Scheme:


Jamuna Bank Ltd. has introduced Marriage Deposit Scheme, which offers customer an
opportunity to build-up their cherished fund by monthly deposit of serial, amount at their
affordable capacity. Thinking for a splendid wedding function of your offspring (s)? Are you
worried for the expenditure of the most desired ceremonial function? Remove your worries! Take
a marriage deposit scheme in the name of your offspring. Save a small deposit monthly and have
a handsome amount at the end of tenor.

Provisional Rate
Tenor

Monthly

Expected

for Computer

Annual Expected

Installment

Payable Amount

Setting

Profit Rate

Weightage

(Monthly)

03

1000.00

42,550.00

1500.00

63,825.00

2000.00

85,100.00

11.20%

11.79%

1.120

Years

66

05
Years

07
Years

8
Years

10

2500.00

1,06,375.00

1000.00

80,600.00

1500.00

1,20,900.00

2000.00

1,61,200.00

2500.00

2,01,600.00

1000.00

1,29,300.00

1500.00

1,93,900.00

2000.00

2,58,600.00

2500.00

3,23,200.00

1000.00

1,58,600.00

1500.00

2,38,000.00

2000.00

3,17,300.00

2500.00

3,96,700.00

1000.00

2,28,600.00

11.53%

12.16%

1.153

11.73%

12.38%

1.173

11.83%

12.49%

1.183

11.90%

12.57%

1.190

66

Years

12
Years

15
Years

18

1500.00

3,43,000.00

2000.00

4,57,200.00

2500.00

5,71,700.00

1000.00

3,19,000.00

1500.00

4,78,500.00

2000.00

6,38,000.00

2500.00

7,97,600.00

1000.00

5,04,300.00

1500.00

7,56,500.00

2000.00

10,08,600.00

2500.00

12,60,800.00

1000.00

7,76,000.00

1500.00

11,64,000.00

2000.00

15,52,000.00

12.00%

12.68%

1.200

12.10%

12.80%

1.210

12.20%

12.91%

1.220

Years

66

2500.00

19,40,000.00

Eligibility

Account can be opened in the name of children below the age of 18 years along with
legal guardian.

For opening a marriage deposit account maintenance a SB account.

5.2.6 Monthly Benefit Scheme (MBS):


Jamuna Bank Ltd. has introduced Monthly Benefit Scheme (MBS) for the prudent persons
having ready cash and desiring to have fixed income on monthly basis out of it without taking
risk of loss and without enchasing the principal amount. this scheme offers highest return with
zero risk.
Tenor

Deposit Amount Monthly Payable Amount

Profit Rate (Provisional).

06 Months.

Tk. 825.00

9.90%

01 Year.

Tk. 875.00

10.50%

Tk. 900.00

10.80%

Tk. 915.00

10.98%

04 Years

Tk. 930.00

11.16%

05 Years

Tk. 950.00

11.40%

02 Years.

03 Years.

Tk. 1,00,000.00 or
its multiple.

66

Eligibility

Any person having age of above 18-year can participate in this scheme through any SB or
CD account.

Customer must be Bangladeshi citizen.

5.2.7 Double Growth Deposit Scheme:


For the people who have cash flow at this moment and want to get it doubled quickly. JBL has
introduced Double Growth Deposit Scheme that offers you to make double your money within 6
years resulting a high rate of interest. Let your fixed deposit grow Double with us at the end of 6
years under the scheme. You can deposit Tk.1000.00 or its multiple under this Double Growth
Deposit Scheme.
Tenor

06 Years

Deposit Amount Provisional Rate

Tk.1000.00 or its
multiple

11.61%

5.2.8 Triple Growth Deposit Scheme:


For the people who have cash flow at this moment and want to get it tripled quickly. JBL has
introduced triple Growth Deposit Scheme that offers you to make triple your money within 9
years 6 months resulting a high rate of interest. Let your fixed deposit grow Triple with us at the
end of 9 years 6 months under the scheme. You can deposit Tk.1000.00 or its multiple under this
Triple Growth Deposit Scheme.

Tenor

Deposit
Amount

Provisional Rate

66

9 Years 6 Months

Tk. 1000.00 or
its multiple

13.00 %

5.2.9 Education Savings Scheme:


JBL has introduced Education Savings Scheme which offers its customers an opportunity to
build up cherished fund by monthly deposit of small amount it at their affordable capacity or
initial lump sum deposit to yield handsome on a future date to meet the educational expenses.
Thinking of upcoming educational expenses of your children? A small monthly savings can
reduce your tension. Select any of the following monthly savings plan suitable for you under the
scheme and continue depositing to complete the respective tenor.

Tenor

03
Years

04

Monthly

Expected

Installment Payable Amount

1000.00

42,550.00

1500.00

63,825.00

2000.00

85,100.00

2500.00

1,06,375.00

1000.00

60,400.00

1500.00

90,600.00

Provisional Rate
for Computer
Setting (Monthly)

Annual Expected
Profit Rate

Weightage

11.20%

11.79%

1.120

11.37%

11.98%

1.137

Years

66

06
Years

08
Years

10
Years

2000.00

1,20,800.00

2500.00

1,51,000.00

1000.00

1,03,600.00

1500.00

1,55,400.00

2000.00

2,07,200.00

2500.00

2,59,000.00

1000.00

1,58,600.00

1500.00

2,38,000.00

2000.00

3,17,300.00

2500.00

3,96,700.00

1000.00

2,28,600.00

1500.00

3,43,000.00

2000.00

4,57,200.00

2500.00

5,71,700.00

11.68%

12.32%

1.168

11.83%

12.49%

1.183

11.90%

12.57%

1.190

66

5.2.10 Other Deposit Scheme:


Car Deposit Scheme:
Travel Deposit Scheme.
Wage Earners Deposit Scheme.
Household Durable Deposit Scheme.
Tuition Deposit Scheme.

5.2.11 Q-Cash Round The Clock Banking:


Jamuna Bank Q-Cash ATM card can help customers:

Cash withdrawal round the clock from any Q-Cash logo marked ATM booths.
POS transaction (Shopping malls, restaurants, jewellariesetc).
Enjoy overdraft facilities on the card (If approved).
Utility bill payment facilities.
Cash transaction facilities for selective branches nationwide.
ATM services available in Dhaka and Chittagong.
And more to come in Q-Cash.

5.2.12 Daily/Housewife/Student/Easy Savings:


Those savings is the other types of deposit schemes of JBL. JBL introduces some special savings
scheme like Daily, housewife, Student or Easy savings scheme.

5.3 Analysis of selected deposit schemes:


Jamuna bank has various types of deposit schemes. But analysis all the deposit schemes with the
two private banks and two government banks is not so easy. So in this case I selected the two
deposit schemes of the Jamuna bank. I compare it with the one government bank: Sonali bank..In
the other sides I also selected two private banks : Exim bank & Bank Asia.
I select two deposit schemes they are given below:
1. Double Growth Deposit Scheme.
2. Monthly Benefit Scheme (MBS)

66

5.3.1 Other Banks :


Private bank :
i) Exim bank:
Double Growth Deposit Scheme:
- Objectives of the Scheme
To gather public's idle money in exchange of high return within the shortest possible time.
Terms and Conditions of the Scheme
Any individual, company, educational institution, government organization, NGO, trust, society etc. may
invest their savings under this scheme.
The deposit can be made in multiples of Tk. 5,000.00.
Any customer can open more than one account in a branch in his/her name or in joint names. A Deposit
Receipt will be issued at the time of opening the account.
The period of deposit is 10 (ten) years.

Monthly Benefit Scheme:


Objectives of the Scheme
A monthly savings scheme. Secure your future with ease. A small savings of today will provide
you comfort tomorrow.
Savings Period and Monthly Installment Rate
The savings period is for 5, 8, 10 or 12 years.
Monthly installment is Tk. 500/-, 1000/-, 2000/- or 5000/-.
Not less than 65% of investment income shall be distributed among the Murabaha Depositors as per
weightage. The deposit will bear weightage 1.16, 1.17, 1.18, 1.19 respectively.

66

Bank reserves the right to change the weightage of deposit & percentage of distribution of Investment Income.

Achievement from the scheme


The accumulated amount may be more or less of following table
Term

Monthly Installment
500/-

1,000/-

2,000/-

5,000/-

5 yrs.

39,041/-

78,082/-

1,56,164/-

3,90,411/-

8 yrs.

74,202/-

1,48,404/-

2,96,809/-

7,42,024/-

10 yrs.

1,05,095/-

2,10,190/-

4,20,380/- 10,50,952/-

12 yrs.

1,44,461/-

2,88,923/-

5,77,847/-

14,44,618 ii) Bank Asia:

Double Growth Deposit Scheme:


Benefits:
Attractive and competitive interest rates
Double the amount in just 6 years 6 months
Up to 90% loan facilities
No hidden charges

Deposit amount starts with Tk. 50,000 or its


multiple

Maximum deposit amount under single name is Tk. 4,000,000


Maximum deposit amount under joint name is Tk. 6,000,000
Other Issues:

Terms & Conditions:

66

Only individuals can open this account


In case of premature encashment, simple interest rate at existing savings deposit
will apply provided that the tenure of deposit crossed one year
No interest before one year

Monthly Benefit Scheme:


Attractive and competitive interest rates
Monthly return up to 9000 Taka for every One Lac Taka Deposit
Up to 90% loan facilities
No hidden charges
Benefits:
Deposit tenure: 3 and 5 years
Deposit amount starts with Tk. 50,000 or its multiple
Maximum deposit amount under single name Tk. 4,000,000
Maximum deposit amount under joint name is Tk. 6,000,000
Other Issues:

Only individuals can open this account


Customer must maintain link account with Bank Asia
No interest before one year.
Terms & Conditions:

Government Bank:
i) Sonali Bank:

66

Double Growth Benefit Scheme: Duration of the deposit- 8 years. Amount of


deposits-50000 minimum.
Rules for Double Benefit Scheme-

This account can be open in all the branches of Sonali Bank Limited. But account
holder must be age of 18 or above.

An account holder can get up to 80% loan against his deposit in the account.

In case of closing account customer can any time apply to the Manager (Where
account was opened), but a charge of 250 Tk. will be applicable.
Monthly Benefit Scheme:
Duration of the deposit- 3 and 5 years. Amount of deposits-50000 or 100000.
Rate of interest- For 3 years 9% and for 5 years 10% Loan opportunity against
account- When 80% overdraft opportunity on a particular account. MES can be
opened in all branches of Sonali bank. Bonus amount can be taken monthly wise.

5.4 Financial Analysis of selected schemes:


Double Growth Deposit Schemes:
Bank name

Time

Annual
Interest rate

Installment
Monthly (TK)

Annual

Expected F.V
(TK)

66

Jamuna Bank

5 years

11.61%

1000

12000

74733

Exim Bank

5 years

12.50%

1500

18000

114350

Bank Asia

5 years

14.50
%

1200

14400

118981

Sonali Bank

5 years

10%

550

6250

38156

Calculation:
JamunaBank:

Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n


=tk.12000 FVIFA11.4%,5yrs
= 11400 6.6101
= 74733

Exim Bank:
Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n


=tk. 18000 FVIFA12.50%,5yrs
=18000 6.3528
= 114350

Bank Asia:
Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n


=tk. 14400 FVIFA14.50%,5yrs

66

=18000 6.6101
= 118981

Sonali Bank:
Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n


=tk. 6250 FVIFA10%,5yrs
= 6250 6.1051
= 38156 tk.

Monthly Benefit Scheme:


Bank name

Time

Jamuna Bank

5 years

Exim Bank

5 years

Annual
Interes
t rate
11.40
%

Installment
Monthly (TK)

Annual

Expected F.V
(TK)

950

11400

70996

10.50
%

500

6000

39,041

66

Bank Asia

5 years

14.50
%

700

8400

55524

Sonali Bank

5 years

10%

500

6000

35200

Calculation:
JamunaBank:
Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n


=tk.11400 FVIFA11.4%,5yrs
= 11400 6.2278
= 70996 tk.

Bank Asia:
Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n


=tk. 6000 FVIFA14.50%,5yrs
= 8400 6.6101
= 55524tk

Sonali Bank:
Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n


=tk. 6000 FVIFA8%,5yrs

66

=6000 5.867
= 35202 tk.

Analysis of Selected deposits scheme:


Double Growth Deposit Scheme
Jamuna Bank

Exim Bank

Bank Asia

Sonali Bank

Time

5 years

5 years

5 years

5 years

Interest rate
Expected F.V

11.61%
74733

12.50%
114350

14.50%
118981

10%
38156

Monthly Benefit Scheme


Jamuna Bank

Exim Bank

Bank Asia

Sonali Bank

Time

5 years

5 years

5 years

5 years

Interest rate

11.40%

10.50%

14.50%

10%

Expected F.V

70996

39,041

55524

35200

In the double growth deposit scheme the Bank Asia offers more interest rate than the Jamuna
bank. The Jamuna Bank offers only 11.61% interest rate & the Bank Asia offers 14.50%. In the
other side the Exim Bank offers 12.50% & the Sonali bank offers 10%.
5 years later the Bank Asia will give more money than Jamuna Bank in this scheme. The Bank
Asia will give 118981 tk. & the Jamuna Bank will give 74733 tk.
so it is better to invest the money in the Bank Asia. The Jamuna Bank has to increase their
interest rate to increase their deposit customers.

Double Growth Deposit Scheme:

66

Sonali
Bank;
21%Jamuna Bank; 24%
Bank
Asia;
30%
Exim Bank; 26%

In the Monthly benefit scheme again Bank Asia offers more interest rate than Jamuna Bank. The
Jamuna Bank offers only 11.40% interest rate & the Bank Asia offers 14.50%. In the other side
the Exim Bank offers 10.50% & the Sonali bank offers 10%.
But 5 years later the Jamuna Bank will give more money than Bank Asia in this scheme. The
Bank Asia will give 55524 tk. & the Jamuna Bank will give 70996 tk.
So it is better to invest the money in the Jamuna Bank.

Monthly Benefit Scheme:

Jamuna Bank; 25%


Sonali Bank; 22% Exim Bank ; 23%
Bank Asia; 31%

66

Part 6: Project part

6.0 Background of the Study:


This report is based on the Deposit Analysis Process of Jamuna Bank Limited (JBL). Internship
program is the pre-requisite for the graduation in BBA. Classroom discussion alone cannot make
a student perfect in handling the real business situation; therefore, it is an opportunity for the
students to know about the real life situation through this program. A report has to be built for the
university and organization requirement. The topic of the report is Deposit Analysis of Jamuna

66

Bank Limited. The main purpose of the report becomes very clear from the topic of the report.
The report discusses about the different credit facilities, approval process, monitoring and
performance.

6.1 Data Collection:


This study is based on a theoretical knowledge and practical orientation. Different econometric
analysis is also employed. In order to make the Report more meaningful and presentable, data
and information will be collected from different primary and secondary sources.
Primary Sources

Primary work exposure with Jamuna Bank Ltd.

Face to face conversation/interview with the bank officials.

Observations

Secondary Sources

Annual report of Jamuna Bank Ltd.

Web sites.

Various brochures on the products and services offered by the JBL

6.2 Sample unit:


The bank officials of different departments of Jamuna bank ltd. and their general clients,
borrowers, and account holders are considered as the Sample unit for this research paper.

6.3 Sample Frame:

66

The sample frame of this study has been consisted of the bank employees, clients, account
holders, and debtors of JBL. The sample frame was derived from JBL Uttara branch, Dhaka. To
obtain a probability sample, effort was concentrated for Stratified Random Sampling procedure
for conducting questionnaire survey to general clients, borrowers, and account holders of JBL
also Non-Probability Sampling procedure were applied to conduct the interview and survey of
bank officials.

6.4 Sample Size:


After preparing the sample frame, requests were made to the Manager In-charge of Jamuna Bank
Ltd.Uttara branch for seeking interviews to all bank personnel and clients of JBL. A total of 40
respondents have been conducted, where clients, account holders, and debtors of JBL Uttara
branch, Dhaka were included.

6.5 Analysis of Data:


For analysis of data Microsoft Excel has been used. To entry data coding option has been used at
the initial stage. The measure of correlation, co-efficient, index numbers and regression analysis
were applied. In addition, basic statistical techniques of different measures have been used in
analyzing data.

Work plan: Conduct the report I took 3 months and my work plan is given below:
Week
1 week

Tasks
Hypothesis and Questionnaire Development

3 weeks
2 weeks

Survey and Personal Interview


Secondary Data collection

3 weeks
3 weeks

Data analysis and decision making


Report preparation and Submission
Table-6: Work plan of my report

Result Findings: MS Excel


For analysis of data Microsoft Word, Microsoft Excel, different tables and graphs were used to
make the data meaningful.

66

Hypotheses Test: Z test


The following formula has been followed:
X

/ N
Z test =
= mean value
N = sample size
= Standard deviation

= Average

6.6 Hypothesis Scale:


Customer Opinion

Weighted Score

Strongly Disagree

Disagree

Neither Agree Nor Disagree

Agree

Strongly Agree

6.7 Hypothesis Development:


1. HA: JBL offers attractive deposit scheme compare to other banks.
2. HA: Customers are satisfied to deposit their money in JBL.

66

3. HA: JBL is providing sufficient deposit scheme to attract their customers.


4. HA: JBL will get more customers in Monthly Benefit schemes by increasing the interest rate.
5. HA: By increasing the deposit of installment money in Double Growth deposit schemes JBL
will be able to attract more customers.
6. HA: Education saving Schemes offers various benefits for the students.

6.8 Hypothesis Testing:


H1

H2

H3

H4

H5

H6

1= Strongly disagree

2= disagree

nor 2

18

12

20

12

128

115

164

3=

Neither

agree

disagree
4= Agree

18

21

5= Strongly agree

19

Total

175

151

Average

4.38

3.78 3.8

3.2

2.88 4.1

Standard Deviation

0.70

1.06 1.1

1.29

1.38 0.70

Z-test value

16.99 7.64 7.47

3.43

1.74 14.46

11
152

01. Ho: JBL does not offers attractive deposit scheme compare to
other banks.
HA: JBL offers attractive deposit scheme compare to other banks.

66

Ho: =2.5
HA: >2.5
n=40
Here X = 4.38
= 0.70
Z cal=(X- )/ (/N) =16.99
At 5% level of significance follows Z distribution Z 0.05 =1.645
Since Z cal> Z tab, the null hypothesis is not accepted. So at 5%
level of significance, it can be said that - JBL offers attractive
deposit scheme compare to other banks.

3%5%

Strongly disagree
disagree

48%
45%

Neather agree nor


disagree
Agree
Strongly agree

Fig-1: Hypothesis No-1.


Around 93% respondents had identified that JBL offers attractive
deposit scheme compare to other banks
2. Ho: Customers are not satisfied to deposit their money in JBL.
HA: Customers are satisfied to deposit their money in JBL.

66

Ho: =2.5
HA: >2.5
N=40
Here X = 3.78
= 1.06

Z cal=(X- )/ (/N) = 7.64

At 5% level of significance follows Z distribution Z 0.05 =1.645

Since Z cal> Z tab, the null hypothesis is not accepted. So at 5%


level of significance, it can be said that- Customers are satisfied
to deposit their money in JBL.

23%

5%

10%
10%

Strongly disagree
disagree
Neather agree nor
disagree
Agree

53%

Strongly agree

Fig-2: Hypothesis No-2.

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Around 75% respondents had identified that Customers are


satisfied to deposit their money in JBL.

3. Ho: JBL does not providing sufficient deposit scheme to attract


their customers.
HA: JBL is providing sufficient deposit scheme to attract their
customers.

Ho: =2.5
HA: >2.5
N=40
Here X = 3.8
= 1.1

Z cal=(X- )/ (/n) =7.47

At 5% level of significance follows Z distribution Z 0.05 =1.645

Since Z cal> Z tab, the null hypothesis is not accepted. So at 5%


level of significance, it can be said that- JBL is providing sufficient
deposit scheme to attract their customers

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5%
28%

10%
13%

Strongly disagree
disagree
Neather agree nor
disagree
Agree

45%

Strongly agree

Fig-3: Hypothesis No-3.

Around 73% respondents had identified that JBL is providing


sufficient deposit scheme to attract their customers.

4. Ho: JBL will get more customers in Monthly Benefit schemes by


increasing the interest rate.
HA: JBL will get more customers in Monthly Benefit schemes by
increasing the interest rate.
Ho: =2.5
HA: >2.5
n=40
Here X = 3.2
= 1.29

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Z cal=(X- )/ (/n) =3.43

At 5% level of significance follows Z distribution Z 0.05 =1.645


Since Z cal> Z tab, the null hypothesis is not accepted. JBL will
get more customers in Monthly Benefit schemes by increasing the
interest rate.

18%

13%

Strongly disagree
disagree
20%

30%

Neather agree nor


disagree
Agree

20%

Strongly agree

Fig-4: Hypothesis No-4.

Around 48% respondents had identified that JBL will get more
customers in Monthly Benefit schemes by increasing the interest
rate.
5. Ho: By increasing the deposit of installment money in Double
Growth deposit schemes JBL will not be able to attract more
customers.

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HA: By increasing the deposit of installment money in Double


Growth deposit schemes JBL will

be able to attract more

customers.
Ho: =2.5
HA: >2.5
n=40
Here X = 2.88
= 1.38
Z cal=(X- )/ (/n) =1.74
At 5% level of significance follows Z distribution Z 0.05 =1.645
Since Z cal> Z tab, the null hypothesis is not accepted. So at 5%
level of significance, it can be said that- By increasing the deposit
of installment money in Double Growth deposit schemes JBL will
be able to attract more customers.

15%

23%

Strongly disagree
disagree
Neather agree nor
disagree

23%
20%
20%

Agree
Strongly agree

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Fig-5: Hypothesis No-5


Around 38% respondents had identified that By increasing the
deposit of installment money in Double Growth deposit schemes
JBL will be able to attract more customers.
6. Ho: Education saving Schemes does not offer various benefits
for the students.
HA: Education saving Schemes offers various benefits for the
students.
Ho: =2.5
HA: >2.5
n=40
Here X = 4.1
= 0.70

Z cal=(X- )/ (/n) =14.46

At 5% level of significance follows Z distribution Z 0.05 =1.645


Since Z cal> Z tab, the null hypothesis is not accepted. So at 5%
level of significance, it can be said that - Education saving
Schemes offers various benefits for the students

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30%

20%

Strongly disagree
disagree
Neather agree nor
disagree
Agree

50%

Strongly agree

Fig-6: Hypothesis No-6.


Around 80% respondents had identified that Education saving
Schemes offers various benefits for the students

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Part 7: Concluding Part

7.0 Findings:

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1. JBL offers attractive deposit scheme compare to other banks. In this hypothesis 48% of
respondents are strongly agreed, 45% are agreed, 5% respondents are neither agreed nor
disagreed and 2% respondents are disagreed.
2. Customers are satisfied to deposit their money in JBL. 23% of respondents are strongly
agreed , 52% are agreed, 10% respondents are neither agreed nor disagreed , 10%
respondents are disagreed and 5% respondents are strongly disagree.
3. JBL is providing sufficient deposit scheme to attract their customers. In this hypothesis
28% of respondents are strongly agreed , 45% are agreed, 12% respondents are neither
agreed nor disagreed , 10% respondents are disagreed and 5% respondents are strongly
disagree.
4. JBL will get more customers in Monthly Benefit schemes by increasing the interest rate.
In this hypothesis 12% of respondents are strongly agreed , 30% are agreed, 20%
respondents are neither agreed nor disagreed , 20% respondents are disagreed and 18%
respondents are strongly disagree.
5. By increasing the deposit of installment money in Double Growth deposit schemes JBL
will be able to attract more customers. In this hypothesis 22% of respondents are
strongly agreed , 23% are agreed, 20% respondents are neither agreed nor disagreed ,
20% respondents are disagreed and 15% respondents are strongly disagree.
6. Education saving Schemes offers various benefits for the students. In this hypothesis 30%
of respondents are strongly agreed, 50% are agreed, 20% respondents are neither agreed
nor disagreed, 0% respondents are disagreed and 0% respondents are strongly disagree.

7.1 Recommendations:

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New investment schemes should be introduced to meet customer demands to stay ahead
in competition and better satisfy customer requirements.
Proper future forecasting is much more needed in case of credit or investment
opportunities.
JBL should offer various deposit schemes to attract more customers.
JBL should increase their interest rate in Monthly Benefit Schemes to get more
customers.
JBL should increase the deposit installment money in Double growth deposit schemes.
Education saving schemes should offers different installments for the helps of the
students education.
Extend the business to existing clients through more product range and penetrate new
markets through expansion of network in rural areas.
The credit management of the bank or the investment appraisal committee should be
strong enough so that they can reduce the default rate.
The bank has to ensure adequate and timely loan loss provisions are made based on
actual and expected losses.
They have to make the regular review of the worse accounts.
JBL should concentrate on Smoothing service and reducing time consumption. Therefore,
JBL should recruit more employees at their branches.
Ensure the use of latest technology in banking operation to meet up the customers
demand.
The productive sectors of our country are not so developed. So the bank has to invest on
the productive sector of our country to improve this sector for the betterment of our
economic condition.
Large investment risk must be minimized and should be emphasis to its SME and
consumer credit scheme so that recovery rate may increase and risk may decrease.

66

JBL has to introduce their ATM booth across the country to meet up the customers
demand

7.2 Conclusion
The popularity of banks is increasing day by day which leads to increase competition as well. All
the Commercial Banks are offering almost the same products and services and almost same their
operation system. But the ways they provide the services are different from each other. So people
choose their bank according to their satisfaction and need. And they will prefer the bank of
which service is easily accessible and understandable. One the other hand, bank innovate new
products and services to attract their desired customers. In short, JBL is such a Commercial Bank
which is rendering all commercial banking services to the customers in addition to make
available investment policies & SME finance to the millions of needy people of the country.
They believe in developing strong interpersonal relationship with each other. As such, they are
morally bound to provide high quality banking services with the latest technology to obtain
optimum return on shareholder's equity ensuring safety of depositor's money and making all out
efforts to introduce their innovative Islamic Banking products to their existing and prospective
customers. Banks always contribute towards the economic development of a country. JBL
compared with other banks is contributing more by investing most of their funds in fruitful
projects leading to increase in production in the field of Export and Import Business. It is
obvious that the right thinking of this bank including establishing a successful network over the
country and increasing resources, will be able to play a considerable role in the portfolio of
development of financing in a developing country like ours.

7.3 Bibliography:
Annual report 2012, Jamuna Bank Limited.

66

Other Internship Reports of IUBAT,


Discuss with the senior officers of JBL.
General Banking portfolio of JBL
Books, Journal related to Jamuna banking,
Relevant Statistics and Business Research Books,

Website:
www.jamunabankbd.com (Accessed 16th July)
www.bangladesh bank.org (Accessed 18th July )
www.google.com (Accessed 26th June)

Appendix 1:

66

JBL-Jamuna Bank Ltd.


BB- Bangladesh Bank
SME - Small & Medium Enterprise
CRM-Credit Relationship Management
CIB - Credit Information Bureau
CD- Current Deposit Account
STD- Short Term Deposit Account
MSS- Monthly Saving Scheme
MBS- Monthly Benefit Scheme
PBD- Personal Banking Division
CRG- Credit Rating Grading
ECC- Export Credit Cash
PC- Packing Credit

QUESTIONNAIRES
Sir,

66

Im Mohammad Shakhawat Hossain, a student of BBA (Major in Finance and Banking) from
IUBAT (International University of Business Agriculture and Technology). I am conducting a
report on topic, Deposit Schemes Analysis of Jamuna Bank Limited. For my BUS 490:
Practicum course. I need your valuable opinion. Let me assure you that all the information
provided by you will be used only for academic purpose and kept under strict secrecy.
Information of Interviewee:

Name:
Occupation
Customers
Banker

Others: ..

Contact Into:

Final Full Scale Questionnaire (on Deposit practices)


The following statements deal with Deposit analysis & performance of Jamuna Bank Ltd.
Please circle (O) only one number that best reflects your opinion on the following five
point scale:
(1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly agree)

66

Deposit Analysis & Performance in JBL

1. JBL offers attractive deposit scheme

Strongly

Disagree Neutral Agree Strongly

disagree

agree

3. JBL is providing sufficient deposit scheme 1

compare to other banks.

2. Customers are satisfied to deposit their


money in JBL.

to attract their customers

4. JBL will get more customers in Monthly 1


Benefits Schemes by increasing the
interest rate.

5. By increasing the deposit of installment


money in Double Growth Deposit
Schemes JBL will be able to attract more
customers.
6.

66

Deposit Analysis & Performance in JBL

Strongly
disagree

Disagree Neutral Agree Strongly


agree

Education saving Schemes offers various


benefits for the students.

Do you have any recommendation?

Thank You

Appendix 2

66

JAMUNA BANK LTD

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