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Woodward, Inc.

3800 North Wilson Ave.


P.O. Box 3800
Loveland, CO 80539-3800 USA
Tel: 970-663-3900
Fax: 970-962-7050

30June2012
SUBJECT:ProductSupportPlanfor2300Dand2301DControls
The2300D/2301DproductlineisveryimportanttoWoodwardWehavecompletedaredesignprojecttoextend
theusefullifeofthislineofcontrollers.The2300Eand2301EwillreplacetheDversionsbeginning
30September2012.Thisupdatewasrequiredtoaddresscomponentavailabilityissuesandcustomerfeature
requests.
The2300E/2301Econtrolshaveidenticalmountingfootprintstothecorresponding2300D/2301D.Existing
applicationcodehasbeenconvertedandvalidated.
Changes:
2300Eand2301E
Minorchangestowiringterminaltypeandspacing.SeeAttachmentAfordetails
Greaterprocessingpowerandmemory
SeparateRS232andRS422serialportsbothwith9pinconnectors
AdditionalstatusLEDs(powerandRS422)
2300Eonly
CANchannelsupportingCANopenforLINKnetHT,Woodwardactuators,andotherCANcapabledevices
Secondmagneticpickupspeedinput
ThenewEversionitemnumberswillbeavailablebeginninginSeptember,2012.TheDversionswillcontinue
tobeavailableaslongastheycanbebuild(anticipatedthroughmid2013).However,theirpricewillincrease.
Contactyouraccountmanagerformoreinformation.
SeeAttachmentBforthe2300D/2301DpartnumbersthatwillbereplacedbytheEversion.

ProductSupportPolicy:
Aslongasthe2300/2301productlineissuccessfulinthemarketplace,Woodwardwillfullysupportandactively
sellit.Itiscurrentlyenvisionedthatthisproductlinewillbesuccessfulandactivelysoldforatleastthenext10
years.
Aswithallproducts,therewillcomeatimewhenWoodwardwillneedtodiscontinueproduction.Recognizingthat
customersusetheseproductsoncriticalequipmentwithextendedlifetimes,Woodwardhasimplementedapost
lifesupportplantosupportourcustomersforthelifeoftheequipment.Whenaproductmustbediscontinued,
Woodwardwillfollowourstandardrationalizationplan,includingtypicallyaoneyearnotificationpriorto
rationalization.
Uponnotificationoftheendofproductionlifeforaspecificproduct,thefollowingsupportplanapplies:
1. NotificationofProductEndofProductionLife(typically1yearbeforeendofproductiondate):
Unlimitednewsales
Unlimitedsparemodules
Unlimitedrepairs
Replacement/exchangeswithavailableservicestock

2. EndofProductProductionLifeDateto2yearspostproduction:
Unlimitedsparemodules
Unlimitedrepairs
Replacement/exchangewithavailableservicestock
3. Years25postproduction:
Limitedsparemodulesbasedonpartsavailability
Unlimitedrepairs
Replacement/exchangewithavailableservicestock
4. Years510postproduction:
Repairsbasedonpartsavailability
Replacement/exchangewithavailableservicestock
Replacementproductutilizingsamealgorithmsandlogicwhereapplicable
Availabilityofdesigndrawingssuchthatcustomercanproducethepartthemselves(withsigned
proprietarydrawingandassumptionofliabilityandreleaseagreement)
5. Years1020postproduction:
Replacement/exchangewithavailableservicestock
Replacementproductutilizingsamealgorithmsandlogicwhereapplicable
Availabilityofdesigndrawingssuchthatcustomercanproducethepartthemselves(withsigned
proprietarydrawingandassumptionofliabilityandreleaseagreement)
Partsobsolescencefromelectronicmanufacturerscanpresentachallengetopostlifesupportplans.Woodward
strivestoholdinventory,orlookforalternativepartswhencomponentsreachtheirendoflife.However,thereare
timeswhencomponentscannotbeobtainedandwheresufficientlasttimebuyscannotbemade.Inthesecases,
Woodwardcannotalwaysguaranteethatwecanmaintaintherationalizationsupportplan.
IfyouhaveanyquestionsaboutthisProductSupportPlan,pleasecontactyouraccountmanager.
Regards,

SteveMalone
ProductLineManager
Phone:(970)9627221
Email:Steve.Malone@woodward.com

AttachmentAWiringTerminalChanges
Theterminalsarechangingfromthecurrentlevertypespringcageconnectortoanotherspringcageconnectorthatdoesnothavealever.
NewTerminalType:

DuetotheadditionofnewI/Ointhe2300Emodel,theterminalspacingonboththe2300Eand2301EwillchangeslightlyfromtheDversions:
ThePT,CT,ActuatorOut,AnalogInsand1stMPUinputconnectionsremainessentiallyunmoved.
TheDiscreteIns,DiscreteOuts,andmainpowerinputaremovedtotherightapproximately15mm.
TheRS232/RS422portmovestotherightapproximately13mm.

ConnectionSpacingDiagram:

AttachmentBPartNumberMapping