You are on page 1of 2


520.207.7583 Vail, AZ 85641

Operations/Production Manager
Possesses ten years of experience overseeing operations and personnel across multiple departments and locations.
Background encompasses production, pricing, sales, and distribution. Excels in conducting analyses, documenting
enterprise-wide compliance, and identifying opportunities for improvement. Applies proven methods and technologies
to streamline workflow, increase productivity, and lower costs. Communicates easily with all levels of an organization,
from line-level employees to senior officials. Exhibits an unparalleled work ethic and commitment to achieving goals.
Capable of solving problems and making sound decisions under pressure. Expertise spans:
Financial Oversight
P&L Responsibility
Budget Preparation
Expense Control
Contract Negotiations

Strategic Planning
Material Management
Inventory Control
Supply Chain
System Implementation

Facility & Project Management

Regulatory Compliance
Policy & Procedure Development
Process Optimization
Client Relations

Team Building & Leadership

Hiring & Retention
Staff Scheduling
Training & Counseling
Performance Evaluation


Planned and executed a $16M equipment program, including developing a 7-10 year forecast plan.
Led seven acquisition/sustainment initiatives in support of 15 locations and managed $380M in equipment programs
comprising 5,600 vehicles and 22,000 personnel.
Conducted 30+ site visits to ensure unit compliance with policies/directives and resolved equipment/personnel
training discrepancies in half of the allotted time.
Created a facilitys first equipment tracking database, which decreased equipment turn-in time 25%, streamlined
utilization of critical assets, and saved 180+ man-hours.
Aided in winning $30K in funds that were used for facility renovations.
Saved a total of $3.4M by terminating a resource-draining contact, redistributing excess equipment, and pioneering
a first-of-its-kind career field virtual training event utilized by ten sites.
Produced $270K in savings and slashed equipment errors 70% by enhancing critical training requirements and
securing DoD Federal Log supply training at no cost to a department.
Facilitated an innovative leadership development training program that improved skills 25%; expedited time
spent on performance reviews 20% by conducting writing workshops; boosted technician efficiency and increased
customer support 15%; and introduced voting procedures that trimmed vote times 10%.
Designed a master training plan that cut inspection times 25% while qualifying 23 technicians on five systems.
Trimmed a units work-hour rate by three hours per week by establishing a career cross-utilization training plan
that doubled the skill set of 45 personnel.
Developed and enforced quality assurance and continuous training programs that led to a mission effectiveness
rating of 90%.

UNITED STATES AIR FORCE -------------------------------------------------------------------------------------------------- 2005 to 2015

Operations/Production Manager, Jacksonville, AR (2012 to 2015)
Managed 120+ personnel and a budget of $46M for the USAFs largest Aircrew Flight Equipment section. Oversaw
organizational policy for people and aircraft at multiple locations. Forecast and allocated resources and funds in
support of operations. Reviewed performance reports and provided career counseling to team members seeking to
advance. Advised senior leaders on best practices to enhance performance and productivity. Played a key role in the
section being named 2012 Pacific Air Force Outstanding Large AFE Program of the Year
1 of 2


520.207.7583 Vail, AZ 85641

UNITED STATES AIR FORCE Continued --------------------------------------------------------------------------------- 2005 to 2015

Operations Manager, Okinawa, Japan (2008 to 2012)
Led and supported ten squadrons and one detachment unit at Kadena Air Base. Managed the disposition of a $400K
training program, reviewed/updated lesson plans, and evaluated/certified instructors. Located and identified
missing/mislabeled equipment across seven sectors. Standardized programs/checklists to boost productivity and
decrease errors. Instituted standardized requirements for international business travel for people and equipment.
Operations Manager/ Superintendent, Clovis, NM (2007 to 2008)
Oversaw 34 USAF personnel assigned to four Special Operations Support squadrons. Coordinated the disposition of
$2.2B in USAF equipment across six warehousing facilities; maintained perfect records for equipment accountability.
Defined squadron policies/directives, implemented training plans, and wrote three operations group supplements.
Served as unit ground safety representative during wing inspections. Approved government purchasing card accounts.
Operations Manager/ Supervisor, Clovis, NM (2005 to 2007)
Coordinated Aircrew Life Support (ALS) functions for an operations support squadron at Cannon AFB; advised eight
agencies supporting ALS activities. Prepared and administered departmental budgets, reviewed technical order
improvement reports, and maintained ALS equipment to ensure squadron readiness for combat operations. Oversaw
and mentored 210+ personnel across six geographically separated units.

Master of Business Administration, Trident University, Cypress, CA

Bachelor of Business Administration, American Intercontinental University, Hoffman Estates, IL
Training: Human Resources Management; Professional Manager; DoD Government Purchase Card; Introduction to
Special Operations; Environmental Compliance Assessments; Technical Publications; Core Automated Systems; Material
Safety Data Sheets Management
Clearance: Active Secret Security Clearance
Computer Skills: Database Technology; Microsoft Office (Word, Outlook, PowerPoint, Excel)
Affiliations: Air Force Sergeants Association; Veterans of Foreign Wars; Disabled American Veterans; Pi Rho Sigma
Military Fraternity (Founder); Top III (President); Chiefs Group (President)
Military Awards: Air Force Outstanding Unit Award; Meritorious Service Medal (4); Air Force Commendation Medal
(4); Air Force Achievement Medal (2); Military Outstanding Volunteer Service Medal; James Jimmy Doolittle Award;
Commander-in-Chiefs Installation Excellence Award; AF Colombian Trophy; Safety Program of the Year; Large Program
of the Year; Senior NCO of the Year; Aircrew Flight Equipment Senior NCO of the Year; Air Combat Command John
Shields Life Support Superintendent of the Year
2 of 2