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DATA ANALYSIS AND INTERPRETATION

Q1. Since how many years have you been working with this organization?

0-5 Years

21%

5-10 Years

48%

10 to 15 Years

34%

More than 15 Years

9%

0-5 Years

5-10 Years

10 to 15 Years

More than 15 Years

Q2. Does your company has implemented ERP in the organization?

YES

54%

NO

46%

YES

NO

Q3. Do you think due to implementation of ERP your Business Process has restructured?

YES

75%

NO

25%

YES

NO

Q4. Do you think the working culture has changed completely after implementation of ERP?

YES

67%

NO

33%

YES

NO

Q5. What do you think about the work load in the organization after implementation of ERP?
a. Work Load is very much and task are not finished on appropriate time
b. Work Load is very much but due to participative environment employees are able to complete their task
c. Work Load is evenly distributed and employees are able to complete their task on time
d. Work Load is less as compared to other companies

21%

48%

34%

9%

Q6. Do you think ERP & BPR implementation is able to develop a systematic and work culture?

YES

60%

NO

40%

80%
60%
40%
20%
0%
YES
NO

Q7. Do you think that ERP and BPR implementation are helpful in cost
reduction and increases productivity?

YES

70%

NO

30%

YES

NO

Q8. Does due to Business Process Restructuring goals and task are clearly defined for increasing
productivity?

YES

67%

NO

33%

YES

NO

Q9. Does the management keeps track on the activities in the organization due to ERP implementation?

YES

80%

NO

20%

YES

NO

Q10. Does the problems are resolved in an efficient manner with the help of ERP Solution of the
company?

YES

55%

NO

45%

YES

NO

Q11. Are you satisfied with information sharing within the organization due to ERP Solution
Implemented in the organization?
a. To a great extent
b. To some extent
c. To very little extent
d. Not at all
e. No comments

To a great extent

21%

To some extent

48%

To very little extent

34%

Not at all

9%

To a great extent

To some extent

To very little extent

Not at all

Q12. Rate your satisfaction with ERP and Business Process Restructuring in the organization.
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

. Highly Satisfactory

21%

Satisfactory

40%

Average

34%

Dissatisfactory

9%

Highly Dissatisfactory

8%

Highly Satisfactory

Satisfactory

Average

Dissatisfactory

Highly Dissatisfactory

ANNEXTURE
QUESTIONNAIRE
PERSONAL DATA
Name

Father's Name

Age

Nationality

..

Address

.
.
.

Telephone Nos.

Q1. Since how many years have you been working with this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Does your company has implemented ERP in the organization?


a. Yes
b. No
Q3. Do you think due to implementation of ERP your Business Process has restructured?
a. Yes
b. No
Q4. Do you think the working culture has changed completely after implementation of ERP?
a. Yes
b. No
Q5. What do you think about the work load in the organization after implementation of ERP?
a. Work Load is very much and task are not finished on appropriate time
b. Work Load is very much but due to participative environment employees are able to complete their task
c. Work Load is evenly distributed and employees are able to complete their task on time
d. Work Load is less as compared to other companies
Q6. Do you think ERP & BPR implementation is able to develop a systematic and work culture?
a. Yes
b. No
Q7. Do you think that ERP and BPR implementation are helpful in cost
reduction and increases productivity?
a. Yes
b. No
Q8. Does due to Business Process Restructuring goals and task are clearly defined for increasing
productivity?
a. Yes
b. No

Q9. Does the management keeps track on the activities in the organization due to ERP implementation?
a. Yes
b. No
Q10. Does the problems are resolved in an efficient manner with the help of ERP Solution of the
company?
a. Yes
b. No
Q11. Are you satisfied with information sharing within the organization due to ERP Solution
Implemented in the organization?
a. To a great extent
b. To some extent
c. To very little extent
d. Not at all
e. No comments
Q12. Rate your satisfaction with ERP and Business Process Restructuring in the organization.
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory