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BAHASA INGGRIS AKUNTANSI 2

CREATED BY :
1. NYM. CHRISTIANA SILVANA DEWI (1215644038/9)
2. KADEK NOVIA AYU WIRYANI

(1215644070/16)

3. LUH PUTU LILIANA DEWI

(1215644078/17)

4. NI MADE DWI RATNANINGSIH

(1215644082/18)

KELAS : VI B / D4 AKUNTANSI MANAJERIAL

PROGRAM STUDI DIV AKUNTANSI MANAJERIAL


JURUSAN AKUNTANSI - POLITEKNIK NEGERI BALI
TAHUN 2015

Liliana

: as a Customer

Dwi Ratna : as a Travel Manager


Christiana : as a Hotel Manager
Novia

: as a Travel Staff

Liliana

: Good morning

Novia

: Good morning, Can I help you?

Liliana

: Im Liliana from Jakarta. Our office plan to go for holidays to


Bali in first of May for seven days. Can you arrange our holidays
in Bali?

Novia

: Oh yes of course. We have a discount tour package in May. How


many people want to go for holidays?

Liliana

: Its about 20 people. What is the price? And what facilities are
include?

Novia

: The price is Rp 4.900.000 include transfer in, air ticket,


accommodation, breakfast, and full day tour

Liliana

: Would you like to explain about your tour package?

Novia

: During the seven days we will visittourism object, such as Hot


Spring in Batur, Bedugul, Gitgit Waterfall, Kuta Beach, GWK,
Uluwatu, Ubud, Sukawati, Monkey Forest, and Tanah Lot

Liliana

: Can I have another tour? I want to go to snorkelling in Amed


Karangasem, after that rafting in Telagawaja Karangasem, see
dolphin in Lovina, and go to Elephant Safari Park Gianyar

Novia

: Yes of course, as far as you agree to pay extra charge

Liliana

: What is the price for that extra charge?

Novia

: Wait a moment, I will ask to manager

Liliana

: Okay

( The travel staff meet travel manager)


Novia

: Good morning, excuse me miss

Dwi Ratna

: Good Morning, What can I do for you?

Novia

: There is a customer want to visit tourism object in Bali such as


Snorkelling and Rafting in Karangasem, go to Lovina, and Gianyar
tour for seven days. How much is the price?

Dwi Ratna

: The price is Rp 7.000.000 per person

Novia

: What about the hotel?

Dwi Ratna

: Okay, I will confirm to the hotel manager, wait a moment please

(The travel manger call hotel manager)


Dwi Ratna

: Good morning, how are you?

Christiana

: Good morning. Im fine. What can I do for you?

Dwi Ratna

: I want to book 10 twin rooms from first of May to May 8th

Christiana

: Oh sorry, from first of May to May 8 th our room is full book.


There is only one twin room available

Dwi Ratna

: Do you have a solution for this problem?

Christiana

: Sure, We still have a triple room if you want

Dwi Ratna

: What is the price?

Christiana

: The price is Rp 700.000 for twin room and Rp 850.000 for triple
room

Dwi Ratna

: Why so expensive? Can I have a discount?

Christiana

: Hmmm... For twin room the price is Rp 600.000 and for triple
room Rp 800.000

Dwi Ratna

: Can I have Rp 500.000 for twin room and Rp 700.000 for triple
room?

Christiana

: Okay I give you Rp 500.000 for twin room and Rp 700.000 for
triple room

Dwi Ratna

: Yes I agree. I will send the deposit soon

Christiana

: Thank you

Dwi Ratna

: Youre welcome

(a few minute later)


Dwi Ratna

: From first of May to May 8 th the room is full. There is only one
twin room available so we will use a triple room.

Novia

: What the last price for this tour package?

Dwi Ratna

: You can give the lowest price is Rp 5.600.000

Novia

: Okay Miss, thank you. Ill send you a memo with the results

Dwi Ratna

: Fine, Novi

(back to customer)
Novia

: Sorry for waiting

Liliana

: No problem, so what the price?

Novia

: The price is Rp 7.000.000 per person, but on 1 st May the room is


full, so we will use the one twin room thats available and seven
triple room.

Liliana

: Wow so expensive. Is there any discount?

Novia

: Hmm Okay, I give 10% discount, so the price is Rp 6.300.000 per


person

Liliana

: Can you give me a discount 30% ?

Novia

: Oh Sorry I cant, because the prices for tourism object very


expensive. I will just give a 20% discount.

Liliana

: Hmmalright

Novia

: Okay. So the fix price is Rp 5.600.000 per person


The total is Rp 112.000.000 for all and you should pay 50% as a
deposit

Liliana

: Yes, I will pay deposit tomorrow

Novia

: May I have your telephone number?

Liliana

: Yes sure. This is my ID card, there is my telephone number in it

Novia

: Thank you for choosing us as your travel agent, see you

Liliana

: Youre welcome, see you

PANORAMA Tours & Travel

MEMO

To

: Dwi Ratnaningsih

From

: Novia Ayu

Subject

: Result of the negotiation with Liliana

Agreed the following with Liliana of Customer


Tour Date

: May 1st to May 8th

Price

: Rp112.000.000

Discount

: 20%

Payment Dates

: 50% of Rp112.000.000 in April 22nd and 50% in May 1st

Penalty clause %

:-

Hope this meets with your approval !