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FAT for TripleLynx

3-phase Danfoss Solar Inverter
Owner: PE-SS
Contact person: Jens Meilandt
Tel: +45 7488 2854

FAT: Fault Assessment Tool
Version: see footer

274410726.xls

Cover

Page 1 of 125

Quick Overview
Customer

Inverter

Problem

Owner: JPM

Name?
Customer type?

Installer
End-user
Sales customer

Type?
Serial number?

Check Navision

What is the problem according to the customer?

Which Failure code has the inverter ?

361

Which events are shown in the event-log?
Problem
GSM /LAN

274410726.xls

What is the problem according to the customer?

06/23/2015

1

Which Failure code has the inverter ?

Site Info

0

Which Country
How big is the site?
How many inverters are installed ?
How many inverters have failures ?
Software Version on the inverter ?
Is it a new installation or has the site been running for some time?
Has there been problems at the site in the past?
Display defect
Communication problem
New software
Wrong events in datalogger-> which one? Solarlog?? Customer must get the
newest firmware from Solare Datensysteme!
No communication with the datalogger?

274410726.xls

Onsite visit

Low power production
Nothing is shown in the display
Not connecting to grid
Connects to grid but disconnects again
PV details - modules and voltage etc.
Failure code in display

Search
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Inverter smokes

Exchange

06/23/2015

Failure
Failure
Failure
Failure
Failure
Failure

1

xls Yes OK No Checkt the PV installation Yes What is the course of derating? No Onsite visit 06/23/2015 Yes No Yes No Max T Max AC Power Adj Reac power Freq stab 2 . Does the inverter derate? 274410726.Production too low PV layout? Module defect or shadow on it? 1 or more PV inputs defect? OK Exchange How many PV inputs are used? 1 2 3 OK OK OK Individual Asymmetrical layout: Is the PV power entered into the inverter? How is the PV layout? How are the PV modules connected? Yes No Are all string voltages equal? Measure! Parallel Is the PV bridge set? Are the PV values OK? Displayed + measured.

xls 06/23/2015 2 .Owner: JPM OK Then do it Exchange Check installation of the modules OK Install the PV bridge Check conditions inside /outside Check grid (10 mins mean) Call DNO 274410726.

xls solved by the service hotline Exchange Yes Exchange No Onsite visit Installer must check the installation 06/23/2015 3 .Display shows nothing Yes only LED light Does the display show somthing Owner: JPM yes NO Yes No Exchange Onsite visit what does the display sage ? Restart the inverter ? No Does the inverter connect to grid? Yes Is display cabel montet on the communication board Are the LEDS on the control board ON? yes does it solved the problem ? NO is the cabel montet on the control board Yes Cable between Com and Control Board mounted correctly on the boards? No Onsite visit yes No yes No Exchange Yes Exchange No Onsite visit Is the AC voltage OK? Displayed + measured No Installer? Yes No Onsite visit Yes Is the AC voltage OK? Displayed Are the LEDS on the control board ON? DC Switch turned ON? Yes Cable between Com and Control Board mounted correctly on the boards? No Onsite visit Yes No Fuses OK? No Yes No Switch the DC switch ON Onsite visit Change defect fuses Yes DC Switch turned ON? Yes Onsite visit No Switch the DC switch ON No 274410726.

correctly connected to the PV input? Measure! No 274410726.Does not connect to grid Are the fuses OK? Yes No OK Change fuses Yes OK FI/HPFI relay OK ? No Is the inverter running when the FI/HPFI is turned ON? Is the country settings the right one Yes OK No Is the production time before week 360 What is the inverter status in the display? Yes No Yes Onsite visit No Make a 24h pasw for changing the country settings level 2 Are the AC values shown? Offgrid Are the shown AC values ok The solution is to update the inverter SW. wait 2 minutes and switch back on. Switch DC AND AC off. The SW in under development. Yes Correct the installation Is there a difference between the AC values from the display and the Meassured AC Values No Correct the installation Yes Exchange No Correct the installation Yes Check PV connection and the PV layout 06/23/2015 4 .xls Solved by Hotline Does it help? No No Restart the inverter. Solved by Hotline Are the DC values shown? Yes Are the shown DC values OK? yes Connecting Is the PV voltage within the limits? Is AC correctly installed? Yes Are + / .

xls 06/23/2015 4 .Owner: JPM Exchange 274410726.

xls OK? Failure? OK Depending on the failure code ? 06/23/2015 Onsite visit Exchange 5 .Connects to grid but disconnects again Status of the AC installation? Producing power to the grid? Yes Is the production rigth No Are the AC voltages OK? where is the AC messument fuses yes Low? yes no Does the inverter derate? Yes PV OK? Yes No max T max AC What is the course of derating? Are the AC voltages overvoltage OK? Does more than one inverter switch off? Is the correct country chosen ? No Onsite visit Yes OK No Correct the installation Yes Onsite visit No Exchange Yes No OK Is the production time before week 360 Yes No Check logfiles/events 274410726.

Owner: JPM OK Check the Derate on the inverter OK Correct the installation OK Correct the installation Check conditions inside /outside Check grid (10 mins mean) Onsite visit Make a 24h pasw for changing the country settings level 2 274410726.xls Solved by Hotline 06/23/2015 5 .

Fault Events Event ID 0 Area Description 1 Grid UGRID .low L1 S2 2 3 Grid Grid UGRID .mean L1 06/23/2015 7 .low L3 S2 4 Grid UGRID .low L3 S1 274410726.low L2 S1 UGRID .xls UGRID .low L1 S1 5 Grid 6 7 Grid Grid UGRID .low L2 S2 UGRID .

mean L2 UGRID .high L2 S2 UGRID .momentary L1 17 18 grid Grid UGRID .Fault Events Event ID Area Description 8 9 10 Grid Grid Grid UGRID .momentary L3 274410726.momentary L2 UGRID .high L3 S2 UGRID .high L3 S1 UGRID .high L1 S1 11 12 13 Grid Grid Grid UGRID .high L2 S1 UGRID .mean L3 UGRID .xls 06/23/2015 7 .high L1 S2 14 15 16 Grid Grid grid UGRID .

xls 06/23/2015 7 .high L3 274410726.low L3 FGRID .low L1 20 21 22 Grid Grid Grid FGRID .Fault Events Event ID Area Description 19 Grid FGRID .high L1 23 24 Grid Grid FGRID .low L2 FGRID .high L2 FGRID .

L3 LOM .ROCOF .3ø .L2 LOM .ROCOF .3ø .L1 26 27 28 Grid Grid Grid LOM .L2 LOM .L1 29 30 31 Grid Grid Grid LOM .ROCOF .Fault Events Event ID Area Description 25 Grid LOM .3ø .xls L2 L3 06/23/2015 7 .DC IGRID .DC L1 32 33 Grid Grid IGRID .L3 IGRID .DC 274410726.

09 wire L3 274410726.step (S1) The AC grid was longer then 10 minutes out of spec 41 Grid Fault ride through in SW 1.xls 06/23/2015 7 .high (over) 35 36 37 40 Grid Grid Grid Grid RCMU .09 wire L1 42 Grid Fault ride through in SW 1.09 wire L2 43 Grid Fault ride through in SW 1.step (S3) RCMU .Fault Events Event ID Area Description 34 Grid RCMU .step (S2) RCMU .

low L2 under (S2) FGRID .xls 06/23/2015 7 .Fault Events Event ID Area Description 44 Grid IgridDC detector L1 45 46 47 Grid Grid Grid IgridDC detector L2 IgridDC detector L3 PLA .low L1 under (S2) 49 50 Grid Grid FGRID .low L3 under (S2) 274410726.low 48 Grid FGRID .

high L3 over(S2) IPV_NEGATIVE_PV1 101 102 PV PV IPV_NEGATIVE_PV2 IPV_NEGATIVE_PV3 274410726.high L2 over(S2) FGRID .xls 06/23/2015 7 .Fault Events Event ID Area Description 51 Grid FGRID .high L1 over(S2) 52 53 100 Grid Grid PV FGRID .

high PV-input 2 IPV .high PV-input 1 104 105 115 PV PV PV IPV .xls 06/23/2015 7 .high PV-input 3 PV_ISO_TOO_LOW 274410726.Fault Events Event ID Area Description 103 PV IPV .

power 274410726.wrong polarity 201 Internal TEMP .Fault Events Event ID Area Description 116 PV PV .xls 06/23/2015 7 .power 202 Internal TEMP .

power 204 Internal TEMP .power 274410726.xls 06/23/2015 7 .Fault Events Event ID Area Description 203 Internal TEMP .

xls 06/23/2015 7 .Fault Events Event ID Area Description 205 Internal TEMP .PCB The temperature inside the inverter is too high 206 Internal TEMP .PCB The temperature inside the inverter is too high 274410726.

high 274410726.Fault Events Event ID Area Description 207 Internal TEMP .high 210 Internal UDCbus .xls 06/23/2015 7 .PCB The temperature inside the inverter is too high 209 Internal UDCbus .PCB The temperature inside the inverter is too high 208 Internal TEMP .

Fault Events Event ID Area Description 211 Internal FAN_RPM_LOW 212 Internal the intermediate voltage inside the inverter is out of balance 213 Internal UGRID UINV DIFF HIGH L1 214 215 216 Internal Internal Internal UGRID UINV DIFF HIGH L2 UGRID UINV DIFF HIGH L3 217 218 Internal Internal HW Trip L2 HW Trip L3 274410726.xls HW Trip L1 06/23/2015 7 .

HW trip RCMU 225 Fail safe Memory 226 Fail safe Memory 227 Fail safe Memory 228 Fail safe Memory 229 Fail safe Memory 230 Fail safe Memory 231 Fail safe Memory 232 Fail safe Memory 274410726.Fault Events Event ID Area Description 222 Internal Auto test 224 Internal RCMU_OVERRANGE.xls 06/23/2015 7 .

Fault Events Event ID Area Description 233 Fail safe Memory 234 Fail safe Memory 235 Fail safe Memory 236 Fail safe Memory 237 Fail safe Memory 238 Fail safe Memory 239 Fail safe Memory 240 Fail safe Memory 241 Fail safe COMM 242 Internal COMM 274410726.xls 06/23/2015 7 .

248 Fail safe self test Failed 274410726.Fault Events Event ID Area Description 243 Internal internal communication error 244 Internal internal communication error 245 246 Internal Grid Cover Open A grid event was detected and inverter was stopped by the redundant safety circuit 247 Internal A Plausibility test in the functional safety processor has failed.xls 06/23/2015 7 .

255 Internal Grid disconnect .UgridAbsMeanHig anti-islanding events are logged L1 256 Internal 257 Internal 258 Internal Grid disconnect .Fault Events Event ID Area Description 249 Internal internal communication error 250 251 Internal The functional safety processor has reported fail safe.xls 06/23/2015 7 .UgridAbsMeanHigh anti-islanding events are logged L2 Grid disconnect .UgridAbsMeanHigh anti-islanding events are logged L3 UDCbus .overvoltage 274410726.

xls RCMU self-test failed. 06/23/2015 7 .Fault Events Event ID Area Description 259 Fail safe PV ISO internal calc. diff 260 Fail safe PV Delta VEN too low 261 Fail safe Booster transistor is shot circuited 262 Fail safe Booster transistor is shot circuited 350 Fail safe 274410726.

xls 06/23/2015 7 . 357 Fail safe Transistor & Relay test failed. 354 Fail safe 353-355 is pv side. Transistor & Relay test failed. 355 356 Fail safe Fail safe 353-355 is pv side. 274410726. 358 Fail safe Transistor & Relay test failed. 353 Fail safe 353-355 is pv side.Fault Events Event ID Area Description 351 Fail safe RCMU self-test failed. 352 Fail safe RCMU self-test failed.

xls Description Transistor & Relay test failed. Transistor & Relay test failed.Fault Events Event ID Area 359 Fail safe 360 Fail safe 274410726. 06/23/2015 7 .

362 Fail safe Transistor & Relay test failed.Fault Events Event ID Area Description 361 Fail safe Transistor & Relay test failed. 274410726.xls 06/23/2015 7 .

xls Description Transistor & Relay test failed. Potential error in the AC installation 06/23/2015 7 .Fault Events Event ID Area 363 Fail safe 364 Fail safe 274410726.

Fault Events
Event ID

Area

1000 Internal

274410726.xls

Description
Communication Board start up

06/23/2015

7

Owner: TJA

Action / Description

SW

solarlog coder

Description: Grid voltage on phase 1 too low
End-user: check menu->status->phase1 voltage.
• Voltage on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite service needed
• Voltage on phase1 not ok – check all fuses and the RCD
o All ok – 10 minutes. Does it reconnect? Onsite service needed
o Not ok - Onsite service needed

1,06

Installer: Check AC installation
• Ok – call Danfoss service partner
• Not ok – Fix it

Grid1
Grid2
Grid3

See event 1
See event 1
Description: Grid voltage on phase 1 too low
End-user: check menu->status->phase1 voltage.
• Voltage on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite service needed
• Voltage on phase1 not ok – check all fuses and the RCD
o All ok – 10 minutes. Does it reconnect? Onsite service needed
o Not ok - Onsite service needed

1,06

Installer: Check AC installation
• Ok – call Danfoss service partner
• Not ok – Fix it

Grid4
Grid5
Grid6

see event 4
see event 4
End-user: Call installer
Installer: two options
• Larger cable (diameter – to ensure lower voltage drop) between inverter and meter
• Program PF(P) – TLX+ and PRO+ only
• Call DNO to get permission to increase limit (note: Ugrid_RMS_high)

1,06

Grid7
274410726.xls

06/23/2015

7

Owner: TJA

Action / Description

SW

Grid8
Grid9

see event 7
see event 7
Description: Grid voltage on phase 1 too high
Call installer and inform about the phase1 voltage.
End-user: check menu->status->phase1 voltage.
• Voltage on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite help needed
• Voltage on phase1 not ok – onsite help needed – call installer
Installer: Measure the actual grid voltage
• Ok – call Danfoss service partner
• Not ok – Call DNO to solve the problem

1,06

Grid10
Grid11
Grid12

see event 10
see event 10
Description: Grid voltage on phase 1 too high
Call installer and inform about the phase1 voltage.
End-user: check menu->status->phase1 voltage.
• Voltage on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite help needed
• Voltage on phase1 not ok – onsite help needed – call installer

1,06

Installer: Measure the actual grid voltage
• Ok – call Danfoss service partner

Grid13
Grid14
Grid15

see event 13
see event 13
Description: Inverter has detected a voltage peak on the grid
End-user: Call DNO to solve the problem

1,06

see event 16
see event 16

274410726.xls

solarlog coder

06/23/2015

Grid16
Grid17
Grid18

7

• Freq.Onsite service needed 1. Does it reconnect? Onsite service needed o Not ok .xls 06/23/2015 7 .10 .06 Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it Grid19 Grid20 Grid21 see event 19 see event 19 Description: the grid frequency is out of spectrum! Call installer and inform about the phase1 freq. End-user: check menu->status->phase1 freq. Does it reconnect? Onsite service needed • Freq.06 Installer: Check AC installation • If SW is below 2. on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes. Does it reconnect? Onsite service needed o Not ok .update SW – call Danfoss service partner • Ok – call Danfoss service partner • Not ok – Fix it Grid must be checked Grid22 Grid23 Grid24 see event 22 see event 22 274410726. on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes. • Freq.Owner: TJA Action / Description SW solarlog coder Description: Grid freq. on phase1 is ok – wait 10 minutes.Onsite service needed 1. on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite service needed • Freq. on phase 1 too low Call installer and inform about the phase1 freq. End-user: check menu->status->phase1 freq.

• Voltage on all three phases is ok – wait 10 minutes.10 see event 31 see event 31 274410726.00 : update to SW 3. Call Service • If 3.06 End-user: Check SW version Status->blabla • If lower than 2.06 Installer: Check SW version • update to SW 1. End-user: check menu->status->phase1 voltage.Onsite service needed 1.15 – call Danfoss service partner Grid28 Grid29 Grid30 see event 28 see event 28 Description: DC grid current on phase 1 too high 1.15 or 1. Does it reconnect? Onsite service needed • Voltage on all three phases is not ok – check all fuses and the RCD o All ok – 10 minutes.12 / 2.Owner: TJA Action / Description SW solarlog coder Description: Phase-to-Phase voltage on phase L1-L2 too low Call installer and inform about all three phase voltages.06 Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it Grid25 Grid26 Grid27 see event 25 see event 25 Description: Rate Of Change Of Frequency too high End-user: If the event re-occurs (several times each day) contact DNO 1. Does it reconnect? Onsite service needed o Not ok .xls Grid31 Grid32 Grid33 06/23/2015 7 .12 a SW update is required.

SW version and grid code settings (country settings) Installer: onsite Check AC installation 1. Installer: Check the PV installation.15 an update is needed.10 2.10 Grid43 1.10 see event 41 see event 41 274410726.06 1. call the installer.Owner: TJA Action / Description SW solarlog coder Description: Residual Current Monitoring Unit (RCMU) has measured a too high current End-user: Turn both DC and AC off and wait until the display turns off.Perform grid analysis Check if MV or LV ( Germany )setting. and voltage.10 2.10 1. If ok. and/or voltage) 1.06 1.06 If SW version is below 2. Hereafter turn on DC and AC and observe if the event re-occurs. If the event re-occur. Check the log for other events Grid42 Description: Inverter has detected that grid voltage was below certain level End-user: Call installer if the problems re-occurs (several times each day) Installer: onsite .06 Grid34 Grid35 Grid36 Grid37 End-user: Call installer and inform about the freq. there is a failure in the LV Germany settings Fix : New Grid code 1.10 2.xls 06/23/2015 Grid44 Grid45 7 .06 1. exchange the inverter see event 34 see event 34 see event 34 Description: AC Grid out of spec for more than 10 minutes (freq.

on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes.10 Active in SW 1.10 see event 44 see event 44 Description: The inverter disconnects from grid if PLA is below 3% of nominal power End-user: No action.10 2. Contact DNO to get status.Onsite service needed 2.2.15 or 1.Owner: TJA Action / Description SW solarlog coder Description: DC grid current on phase 1 too high End-user: Check SW version Status->blabla • If lower than 2.xls 06/23/2015 Grid50 Grid51 Grid52 7 .2.10 2. End-user: check menu->status->phase1 freq. on phase 1 too low Call installer and inform about the phase1 freq. Does it reconnect? Onsite service needed o Not ok .10 Grid49 Description: Grid freq. Installer: No action. Call Service • If 2.10 2.10 .10 .10 Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it Active in SW 2.10 2. Does it reconnect? Onsite service needed • Freq. 2.12 a SW update is required.15 or higher: ??? currently no solution! Active in SW 1. on phase1 is ok – wait 10 minutes.10 see event 48 see event 48 274410726. • Freq.10 Grid46 Grid47 Grid48 2.

10 Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it Active in SW 2.g.10 Grid53 Grid54 Grid55 End-user: call installer Installer: Check PV installation • Is the polarity of the PV strings reversed (e. 2.Owner: TJA Action / Description SW solarlog coder Description: Grid freq. PV plus-wire connected with inverter minus-input) -> Fix it! • Ok – call Danfoss service partner event 100 event 100 274410726. on phase 1 too High Call installer and inform about the phase1 freq.xls 06/23/2015 Grid57 Grid58 Grid59 7 .Onsite service needed 2. Does it reconnect? Onsite service needed • Freq. • Freq. on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes. on phase1 is ok – wait 10 minutes. Should only appear during or immediately after installation or service.10 2. Does it reconnect? Onsite service needed o Not ok . End-user: check menu->status->phase1 freq.10 see event 51 see event 51 Description: The input current on PV1 is negative – the polarity of the PV string is wrong.

The isolation resistor between ground and PV is too low. After 10 minutes it will try again! Check if PE is installed correct! Perhaps the modules or pv cables are wet? PV122 274410726. level 1] • Go through the PV installation and check connectors. When Event 115 is Pressent IF no Error then Exchange Inverter with Special handling ----------------------------------------------------------------------------Description: The resistance between the PV strings and ground is too low for the inverter to start-up. See section in “reference manual” and copy it to this document. the fix it by: 1) Connect the inverter inputs in parallel to distribute the current into the inverter 2) Install a second inverter 1.06 • If the failure is present while on-site. level 1] If too many strings are in parallel. End-user: call installer Installer: Check PV installation • how many strings are in parallel? What are their current ratings? • Have the inverter derated on PV current [log->derate. 1. Should only appear on newly installed systems. cables and modules for insulation-failure. End-user: Check [status->photovoltaic->isolation resistance] and call installer Installer: Check minimum recorded isolation resistance [status->photovoltaic->isolation resistance.Owner: TJA Action / Description SW solarlog coder IPV PV current is too high > 13.reset = IPV < 1A Description: The input current on PV1 is too high – Too many PV modules connected in parallel. cables and modules for insulation-failure.06 Check the PV layout PV107 PV108 PV109 event 103 event 103 Potential HW BUG: Go through the PV installation and check connectors.5 A . disconnect PV input 1 and restart the inverter to locate the affected PV string.xls 06/23/2015 7 . Continue with strings 2 and 3.

level 1]. Installer: Has the inverter derated on temperature [log->derate.xls 06/23/2015 Fail225 7 . have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes. then it could be the temp sensor (exchange) Over (S1) For occurrence > 100 °C For clearance < 90°C 274410726.Owner: TJA Action / Description SW Description: Wrong PV polarity. then it could be the temp sensor (exchange) Over (S1) For occurrence > 100 °C For clearance < 90°C 1. solarlog coder 2. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes.06 Fail114 Description: Internal temperature too high How to identify root cause Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. Installer: Has the inverter derated on temperature [log->derate. Installer: Check if the inverter starts when connecting each PV input separately. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. Be aware of parallel connections. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok.Active in SW 2.10 Description: Internal temperature too high PV123 Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service.10 check PV polarity . level 1].

level 1]. Installer: Has the inverter derated on temperature [log->derate. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok.xls 06/23/2015 Fail227 7 . have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes.Owner: TJA Action / Description Over (S1) For occurrence > 100 °C SW solarlog coder For clearance < 90°C Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. then it could be the temp sensor (exchange) Fail226 Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. then it could be the temp sensor (exchange) Over (S1) For occurrence > 100 °C For clearance < 90°C 274410726. level 1]. Installer: Has the inverter derated on temperature [log->derate. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes.

06 Fail228 Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service.Owner: TJA Action / Description SW solarlog coder Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. Installer: Has the inverter derated on temperature [log->derate.xls 06/23/2015 Fail229 7 . then it could be the temp sensor (exchange) Over (S1) For occurrence > 100 °C For clearance < 90°C 1. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes. level 1]. Installer: Has the inverter derated on temperature [log->derate. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. then it could be the temp sensor (exchange) Over (S1) For occurrence > 85 °C For clearance < 75°C 274410726. level 1].

06 Voltage is out of specs. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. level 1]. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes.Owner: TJA Action / Description SW solarlog coder Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. For occurrence > 435 For clearance < 435 274410726. then it could be the temp sensor (exchange) Over (S1) For occurrence > 85 °C For clearance < 75°C Fail230 Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. level 1]. 1.xls 06/23/2015 Fail231 Fail232 Fail233 7 . Installer: Has the inverter derated on temperature [log->derate. then it could be the temp sensor (exchange) Over (S1) For occurrence > 85 °C For clearance < 75°C check in Display the pv voltage (if it is over the maximum) could also be to high voltage on the AC side. Installer: Has the inverter derated on temperature [log->derate.

Check the event-log Check the surroundings IF ok and only 1inverter Exchange else Onsite Fail234 The failure comes when unit is off grid and there it out of balance between the capacitors. 1.If the Voltage between the phases is over 20 V see event 213 see event 213 Description: Current measured on AC side too high. 1. If SW version is below 1.Owner: TJA Action / Description SW solarlog coder Description: Fan speed too low End-user: Is the inverter fan blocked? If yes – unblock If no . then exchange It seems that the error 212(trafo and Gate driver problem ) can trigger the event 241 Fail235 Description: Internal error.06 The grid current is too high For occurrence i| > 60 A For clearance |i| < 60 A Fail239 Fail240 Fail241 see event 213 see event 213 274410726. wait 5-10 minutes and start again. End-user: Call installer Installer: Call Danfoss Service Partner. shut down AC & DC. then change inverter .06 if the failure comes again. 1. Voltage measured before and after the relay differs with more than 20V End-user: Call installer Installer: Call Danfoss Service Partner Plausibility error between internal measurements difference.Call installer for service.06 No Tacko signal from fan check the fans! Perhaps defect fan.xls 06/23/2015 7 .09 update to latest SW version.06 Fail236 Fail237 Fail238 1.

Power See event 227 Flash .06 Fail355 Fail356 Fail357 Fail358 06/23/2015 7 .Comm See event 227 Flash . should also include events 350-352 from self-test (fail safe) End-user: Call installer Installer: Call Service partner to have the inverter replaced. No action required Description: Defect RCMU circuit.reset inverter or change inverter For occurrence Value or broken wire For clearance reset Fail350 Description: Failure in Memory/Eeprom – control board End-user: Call installer 1.06 solarlog coder Fail248 1.Auto test Someone commanded an Auto test.xxx 274410726.CTRL See event 227 Flash .06 Installer: Replace inverter Fail351 Description: Failure in Memory/Eeprom – comm board End-user: Call installer Installer: Replace inverter Fail352 Description: Failure in Memory/Eeprom – Aux board End-user: Call installer Fail353 Installer: Replace inverter EEPROM .xls Fail354 1.06 Value or broken wire in the RCMU .FSP See event 227 Does not exist! Flash . 1.Owner: TJA Action / Description SW Italy .

Comm see event 233 RAM .change inverter It seems that the error 242 and 1000 is the ( AC Standby problem ) event is seen after Sundown on the inverter .control board End-user: Restart the inverter.FSP see event 233 Does not exist! RAM .06 Installer: Replace inverter It seems that the error 212(trafo and Gate driver problem ) can trigger the event 241 Fail367 Description: Communication between control board and control board failed for more than 10 sec.FSP see event 233 Does not exist! RAM . If error persists call installer Installer: Replace inverter solarlog coder 1. If error persists call installer 1.reset inverter .Comm see event 233 RAM .xxx RAM .Exchange inverter 274410726.06 Fail359 RAM .xxx Description: No contact to sensor Fail360 Fail361 Fail362 1.CTRL see event 233 RAM . End-user: Restart the inverter. If error persists call installer Installer: Replace inverter 1.06 Fail363 Fail364 Fail365 Fail366 End-user: Restart the inverter.xls Fail368 06/23/2015 7 .Owner: TJA Action / Description SW Description: Memory check failed .06 NO Communication .

If error persists call installer Installer: Replace inverter solarlog coder 1. Check event-log. can be a failure after some grid events (when the grid is bad) else change the inverter Fail373 Description: Self test failed End-user: Check event log for other events and follow the instructions for these events.06 Installer: If the error persists after 24 hours. If error persists call installer Installer: Replace inverter Fail370 Cannot be displayed after SW version 2. if no other events check it after 24 hours again. 274410726. Replace the inverter.xls 06/23/2015 7 . Boards introduced week 37. normally it is an failure after some grid events there was before.06 Installer: If the error persists after 24 hours. Replace the inverter. If the error persist call installer 1. 2010) Description: Functional Safety processor detected grid event End-user: Check event log for other grid events (1-55) and follow the instructions for these events.06 Fail369 Description: Internal communication error End-user: Restart the inverter. if still the failure.01 (new comm. then exchange Fail372 Description: A plausibility fault has occurred in the functional satefy processor End-user: Check event log for other grid events (1-55) and follow the instructions for these events. If the error persist call installer 1. If the error persist call installer Installer: Replace the inverter.Owner: TJA Action / Description SW Description: Internal communication error End-user: Restart the inverter.

If it is. Grid disconnect . If error persists call installer Installer: Replace inverter Fail375 See event 248 there should be other safety failures.09 Installer: Replace the inverter. If the failure comes again. If the error persist call installer. try to restart! AC & DC off.01 7 . change inverter. DC-bus capacitors exceeds the maximum limit for the inverter. Description: Anti Islanding event logged (better description needed) 1.Owner: TJA Action / Description SW solarlog coder see event 243 1. normally it doesn't is the only one.UgridAbsMeanHigh anti-islanding events are logged L1 For occurrence |U| sum > 253 V For clearance 2 sec see event 255 see event 255 Description: DC bus overvoltage End-user: If problem persists call installer. Installer: Check PV installation/layout.xls 06/23/2015 1.09 / 2. The inverter continues normal operation when the voltage level is lowered to a level within limits For occurrence > 1010 For clearance < 1008 274410726.. 1.06 End-user: Restart the inverter.06 Fail377 End-user: Check event log for other grid events (1-55) and follow the instructions for these events.

If ok.10 Description: Short circuit boost transistor End-user: Call Danfoss Service Installer: Exchange the inverter 2.Active in SW 2. 2. If ok. Yes Go to fail safe and report ‘Fail Safe’ (after three retries).RMS and mean above 25 mA (Value from plausibility test table)? a.06 Exchange inverter 274410726.10 Description: Unable to change the voltage between ground and neutral during isolation test (by less than 10 V) End-user: Call Danfoss Service Installer: Check the PV installation for isolation error.10 .xls 06/23/2015 7 .10 Exchange Description: Short circuit boost transistor or wrong PV polarity End-user: Call Danfoss Service/installer Installer: Check the PV installation for polarity errors. For occurrence . 2.10 Description: DC bias in RCMU too high during self test End-user: Call Danfoss Service/installer Installer: Exchange the inverter.Active in SW 2.10 . exchange the inverter. exchange the inverter. 1.Owner: TJA Action / Description SW Description: Internal parameter too low End-user: Call Danfoss Service Installer: Exchange the inverter Insulation test Difference solarlog coder 2.10 .Active in SW 2.Active in SW 2.10 .

04 Description: Inverter relay has failed (assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter 274410726.Owner: TJA Action / Description SW For occurrence . Description: Test of inverter relay and voltage measurements cannot be performed End-user: Call Danfoss Service Installer: Exchange the inverter 1. Yes Go to fail safe and report ‘Fail Safe’ (after three retries).06 1.04 06/23/2015 7 . Yes Go to fail safe and report ‘Fail Safe’ (after three retries). For clearance -Exchange inverter Description: Short circuit inverter transistor End-user: Call Danfoss Service Installer: Exchange the inverter 1.mean above 25 mA (Value from plausibility test table)? a.Reset .04 Description: Inverter relay has failed (assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter 1.xls 1. For clearance . solarlog coder 1.06 Description: Short circuit inverter transistor (average) End-user: Call Danfoss Service Installer: Exchange the inverter .06 For occurrence increase in RMS value below 25 mA? a.if not Exchange inverter Description: RCMU cannot detect step (of 25 mA) in residual current End-user: Call Danfoss Service/installer Installer: Exchange the inverter.

Owner: TJA Action / Description SW solarlog coder Description: Inverter relay or transistor has failed (assumed open circuit) End-user: Call Danfoss Service Installer: Exchange the inverter 1.04 Description: Inverter relay or transistor has failed (assumed open circuit) End-user: Call Danfoss Service Installer: Exchange the inverter 274410726.04 06/23/2015 7 .xls 1.

Other info: • This error is formerly known as: “AUX/GRID/RL20x/361” or “AUX/GRID/RL20x/INTERMITTENT” • AUX board will no longer be replaced in the inverters with this error.18/1.Owner: TJA Action / Description SW solarlog coder software Bug .10 To be categorized as 8018: • The Customer complains error 361. • The max AC value in The TLX.or SE files exceeds more than 300 Vac in one or more phases.solution new SW Controlboard 1.19 ( SW 3. • The Inverter must run in mode 60 when tested.10 ) if SW 3.04 105 1. • The Fault Code is 361 or failure 361 is written in the failure description. • If the SW is 3.10 or higher when the event occurs. • The Event.xls 06/23/2015 7 . 1. Be aware: • Sometimes the log in the files is newer than the date the Inverter is complaint. • There must be no other related errors when tested.12 update SW (old Com Card ) Description: Grid relay has failed (assumed open circuit) End-user: Call Danfoss Service Installer: Exchange the inverter Description of failure: HW: All SW: <3.00 update the SW If SW Below 1.and data log has event 361 stored.04 106 Description: Neutral relay has failed (inverter relay assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter 274410726. The MQG team must be advised immediately.

• The Event. If it is the reason – Select Fault Reason Code 2031 and write the summary: AUX/MAIN_PAGE/J100/DAMAGED Other info: • This error is formerly known as: “AUX/GRID/RL20x/364” or “AUX/GRID/RL20x/INTERMITTENT” • AUX board will no longer be replaced. Failure is mostly in the installation! Description of failure: HW: All SW: ALL To be categorized as 8019: • The Customer complains error 364 or like. • The Fault Code is 364 or failure 364 is reported in the failure text.04 107 1. • The Installation date is 01-01-1970. • The Inverter must run in mode 60 when tested. Verify that the neutral wire is connected. • Report to “Customer Claim Manager” if this Inverter is claimed as an exchange 274410726.and data log has event 364 stored. • The Op.04 108 Description: Neutral connection is damaged or missing End-user: Call Danfoss Service/installer Installer: Check AC installation for failure on neutral connection. L1. Be aware of: Verify that the screw to the NULL-wire doesn’t go tight.or SE-files often exceeds more than 300 Vac in one or more phases. • Max power. Call Danfoss Service Verify that the AC installation is correct according to the installation manual. • The max AC value in The TLX.xls 06/23/2015 7 .Owner: TJA Action / Description SW solarlog coder Description: Neutral relay has failed (grid relay assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter 1. • There must be no other related errors when tested. L2 and L3 = 0 W.time must be few days without have been ON GRID.

Check if the FI/HPFI relay is needed in the current installation.If the internal RCMU is sufficient then the FI/HPFI should be removed.xls 06/23/2015 7 .10 274410726.Owner: TJA Action / Description SW solarlog coder When AC and DC was shot off and power is back on the inverter the event 1000 is giving the notice that the COMBO is start up It seems that the error 242 and 1000 is the ( AC Standby problem ) event is seen after Sundown on the inverter . DSI will contact the customer to plan the update of the inverter. DSI is planning to implement a SW that makes the inverter tolerant for the high capacity in the solar panels. Is the update free of charge? Exchange of the inverter will NOT solve the problem! 2. the customer have to continue turning the FI/HPFI relay on. When the SW is ready.Exchange inverter This event could be a result of FI/HPFI trips.If not. . .

If yes.xls Current Moden command recived 'error' response Current Moden Command timeout End-user: (If the end-user can open the cover and check if the modem is installed) Check if modem is installed and verify that the SIM card is working (this is done by moving the SIM card to a phone. contact Installer.Fault Events Event ID 0 GSM Yes LAN Yes Owner: TJA Name eNomemory 1 Yes No 2 No No Description / Action eok No Error Dynamic memory Allocation Failed End-user: Power cycle inverter Installer: call Danfoss After Sales Service Service provide: call Danfoss After Sales Service Danfoss: report bug Not used eModembufferinoverflow Not used Incomming data buffer overflowed (modem response to long) 3 Yes End-user: Power cycle inverter Installer: call Danfoss After Sales Service Service provide: call Danfoss After Sales Service Danfoss: report bug No emodemCmdReplyerror 4 Yes End-user: Power cycle inverter Installer: call Danfoss After Sales Service Service provide: call Danfoss After Sales Service Danfoss: report bug No emodenCmdTimeout 5 Yes No 6 No No 274410726. Installer: Install modem or exchange if broken Not used Not used 06/23/2015 7 .

Unexpected state End-user: Power cycle inverter Installer: call Danfoss After Sales Service Service provide: call Danfoss After Sales Service Danfoss: report bug Modem response not recognized End-user: Power cycle inverter Installer: call Danfoss After Sales Service Service provide: call Danfoss After Sales Service Danfoss: report bug No 11 Modem's Low-level intialization failed GM has a serius problem End-user: Try to power cycle the inverter. try different provider) Check if the SIM cards works (in a mobile phone) Call installer Installer: Install router with build-in GSM modem and place it for better reception 06/23/2015 7 .Fault Events Event ID GSM LAN 7 Owner: TJA Name emodeminitfail Yes Yes Not used eUnexpectedState No 10 eModemReplyParseFailed Yes eConnectionUnavailable Yes 274410726. not logged into home nor roaming (if allowed) GSM network End-user: Only take action if event re-occurs! Check GSM signal strength (if not ok. Call Installer Installer: Replace modem No No 8 9 Description / Action Upload failed.xls No Not used Internal fault.

Needed) X 18 Failed to close connection (FTP or GPRS) after upload. defining supported FTP config. if it reoccurs Inform your Installer Installer: call Danfoss After Sales Service Danfoss: report bug Modem did not connect to any GSM network Either GSM coverage is missing or SIM card is not activated Check GSM signal strength (if not ok.Fault Events Event ID GSM LAN 12 Owner: TJA Name Description / Action eModemLinkOpenFail Failed to open upload connection (generic) Something other than GPRS or FTP failed Only take action if event re-occurs! Yes 13 14 15 16 17 End-user: Check GSM signal strength (if not ok. Not critical. data was sent OK. Part of the file was probably lost.xls No Not used Not used Not used Uploaded file size check did not match. End-user: call installer Installer: change FTP server configuration (spec. End-user: Not a serious event. try different provider) Check if the SIM cards works (in a mobile phone) Meteocontrol: file a bug Other FTP server: Try to configure another/different FTP-server Installer: Call Danfoss after sales Service Danfoss: Report bug No eModemLinkCloseFail Yes No No No Yes No No No Yes Not used Not used Not used eUploadFileSize eModemNoNetwork Yes 274410726. try different provider) Check if the SIM cards works (in a mobile phone) Installer: Install router with build-in GSM modem and place it for better reception 06/23/2015 7 .

Fault Events Event ID 19 GSM Yes LAN No 20 eModemParseMfgr Yes No Yes No Yes No Yes No No No Yes No eModemParseModel eModemParseRvsn 24 25 26 274410726.xls Description / Action Check if the SIM cards works (in a mobile phone) Installer: replace modem Upload file exists on server (with exactly the same serial and timestamp in name). defining supported FTP config. DWH refuses to overwrite existing log files on server. insert the SIM into a mobile phone and un-block it. Avoid uploading to the same FTP server from different sites Installer: change FTP server configuration (spec. Try different provider 06/23/2015 7 . Needed) Call Danfoss ASS Danfoss: report bug No 21 23 Name eModemSIMResponse eUploadFileExists Yes 22 Owner: TJA eModemParseRSSI Not used eModemSecurityNotPIN Failed to parse modem manufacturer End-user: call installer Installer: replace modem Failed to parse modem model End-user: call installer Installer: replace modem Failed to parse modem revision End-user: call installer Installer: replace modem Failed to parse modem RSSI End-user: call installer Installer: replace modem Not used End-user: This SIM card is blocked. Find the PUK code.

A-Z. Be careful – if you reset the inverter. Not used 06/23/2015 7 . If that does not help then call Danfoss After Sales Service Service provide: call Danfoss After Sales Service Danfoss: report bug No eModemParseNetRegStat Internal fault.) characters. 0-9) and dot (. Use only alpha-numeric (a-z. After two resets the SIM will block because it received 3 attempts to set wrong PIN If the card is blocked put it in a mobile phone and use the PUK code to unlock Failed to set GPRS access point name (APN) End-user: APN is not sane. it will set the same PIN code again. unexpected MCH initialization state Call Danfoss Danfoss: report bug 29 Yes No eUnexpectedInitState 30 Failed to set PIN code Yes No eModemSetPIN 31 32 Yes No Yes No 274410726.Fault Events Event ID GSM LAN Owner: TJA Name 27 Yes Description / Action Failed to parse response to pin status query End-user: Power cycle inverter Installer: replace modem. If that does not help then call Danfoss After Sales Service Service provide: call Danfoss After Sales Service Danfoss: report bug No eModemParsePINStatus 28 Yes Failed to parse response to network registration status query End-user: Power cycle inverter Installer: replace modem.xls eGPRSParams Not used End-user: The PIN code is wrong.

defining supported FTP config. Failed to set GPRS password End-user: Password is not sane. Maybe GPRS is not enabled for your SIM? Yes eFTPOpen 37 Yes Failed to set FTP mode The server refused to accept binary mode transfer. End-user:call installer Installer: Installer: change FTP server configuration (spec. Try to connect to the FTP server from your PC and verify that your inverter has access to the Internet 36 Yes End-user: Many things can cause GPRS connection to fail. The APN. Avoid whitespace. etc. ask GSM provider for GPRS configuration.Fault Events Event ID 33 34 GSM LAN Yes No Yes No Owner: TJA Name eGPRSAuthUser eGPRSAuthPasswd Description / Action Failed to set GPRS user name End-user: User name is not sane. Needed) No eFTPTransferType 38 Yes Failed to change FTP directory End-user: call installer Installer: change FTP server configuration (spec.xls 06/23/2015 7 . Avoid whitespace. Needed) Call Danfoss after sales service Danfoss: report bug No eFTPChdir 274410726. wrong user name or password. bad FTP server address. 35 Failed to open GPRS connection Yes No eGPRSOpen Failed to open FTP connection End-user: Many possible causes – no Internet connection. user name or password might be wrong. defining supported FTP config.

It just indicates that all log that needs uploading has already been uploaded. Needed) No eUploadFileRead There is no data log to upload.Fault Events Event ID GSM LAN Owner: TJA Name Description / Action 39 Failed to start file upload Yes Yes eFTPPut End-user/installer: Uploading the file fails when the server refuses it or when we have some problem with Internet connection. 41 Yes No eNoData The master inverter’s RTC is not set. 41 End-user:call installer Installer: Installer: change FTP server configuration (spec. Inverter’s time must be set for uploads to occur. This indicates that there is a problem with server or Internet connection. defining supported FTP config. End-user: call installer Installer: set clock 42 Yes Yes eTimeNotSet The master inverter's serial is not valid End-user: call installer Installer: call service provide Service provider: fix serial no. Maybe the firewall blocks active mode FTP? 40 Yes Failed to read uploaded file back to verify Getting the file listing from FTP server failed.xls 06/23/2015 7 . 43 Yes Yes eInvalidSerial 274410726. This is not an error. All unsent log has been sent and inverter has not yet generated any new log.

Installer: call Danfoss after sales service Danfoss: report bug 47 No No NO NO NO NO NO NO Failed to send an e-mail via GSM This error does not occur when uploading to data warehouse. Failed to open FTP file for uploading End-user:call installer Installer: Installer: change FTP server configuration (spec. No other characters are permitted. End-user: A PIN code must be 4-8 characters long and consist only of digits. Needed) eModemFileOpenFail 46 No No eModemSendSMSFail Failed to send an SMS This error does not occur when uploading to data warehouse. defining supported FTP config. End-user: move SIM to a phone and try to send SMS’s. Possible cause: lack of credit Try different SIM cards. End-user: move SIM to a phone and try to send email.Fault Events Event ID GSM LAN Owner: TJA Name 44 Yes No NO No eInvalidPIN 45 Description / Action The SIM PIN code is not valid. Installer: call Danfoss after sales service Danfoss: report bug eModemSendEmailFail 48 49 50 274410726.xls 06/23/2015 7 . Possible cause: lack of credit Try different SIM cards.

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Fault Events Event ID Area Description 1 Grid UGRID .xls UGRID .mean L1 06/23/2015 7 .mean L2 274410726.low L1 S2 2 3 Grid Grid UGRID .low L3 S1 8 Grid UGRID .low L2 S2 UGRID .low L2 S1 6 7 Grid Grid UGRID .low L3 S2 4 Grid ='Fault Events'!C8 5 Grid UGRID .

xls 06/23/2015 7 .momentary L2 18 Grid UGRID .high L3 S2 16 grid UGRID .high L3 S1 13 Grid UGRID .high L1 S1 11 12 Grid Grid UGRID .high L2 S1 UGRID .high L1 S2 14 Grid UGRID .Fault Events Event ID Area Description 9 Grid UGRID .momentary L1 17 grid UGRID .momentary L3 274410726.high L2 S2 15 Grid UGRID .mean L3 10 Grid UGRID .

low L1 20 Grid FGRID .high L2 24 Grid FGRID .low L3 22 Grid FGRID .high L1 23 Grid FGRID .xls 06/23/2015 7 .low L2 21 Grid FGRID .Fault Events Event ID Area Description 19 Grid FGRID .high L3 274410726.

xls 06/23/2015 7 .L1 29 Grid LOM .ROCOF .L2 30 Grid LOM .Fault Events Event ID Area Description 25 Grid LOM .ROCOF .L1 26 Grid LOM .3ø .L3 31 Grid IGRID .3ø .DC L2 33 Grid IGRID .DC L3 34 Grid RCMU .3ø .L2 27 Grid LOM .high (over) 274410726.DC L1 32 Grid IGRID .L3 28 Grid LOM .ROCOF .

step (S3) 36 Grid RCMU .09 wire L1 42 Grid Fault ride through in SW 1.step (S2) 37 Grid RCMU .xls 06/23/2015 7 . 40 Grid The AC grid was longer then 10 minutes out of spec 41 Grid Fault ride through in SW 1.09 wire L3 274410726.09 wire L2 43 Grid Fault ride through in SW 1.step (S1) 38 Grid Insulation test 39 Grid .Fault Events Event ID Area Description 35 Grid RCMU .

xls 06/23/2015 7 .low L1 under (S2) 49 Grid FGRID .low L3 under (S2) 274410726.Fault Events Event ID Area Description 44 Grid IgridDC detector L1 45 Grid IgridDC detector L2 46 Grid IgridDC detector L3 48 Grid FGRID .low L2 under (S2) 50 Grid FGRID .

xls 06/23/2015 7 .high L1 over(S2) 52 Grid FGRID .high L3 over(S2) 223 Grid IgridHigh 246 Grid A grid event was detected and inverter was stopped by the redundant safety circuit 274410726.Fault Events Event ID Area Description 51 Grid FGRID .high L2 over(S2) 53 Grid FGRID .

Owner: TJA Action Description: Grid voltage on phase 1 too low End-user: check menu->status->phase1 voltage. Does it reconnect? Onsite service needed o Not ok .Onsite service needed Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it See event 1 See event 1 Description: Grid voltage on phase 1 too low End-user: check menu->status->phase1 voltage. Does it reconnect? Onsite service needed • Voltage on phase1 not ok – check all fuses and the RCD o All ok – 10 minutes. Does it reconnect? Onsite service needed • Voltage on phase1 not ok – check all fuses and the RCD o All ok – 10 minutes.xls 06/23/2015 7 . Does it reconnect? Onsite service needed o Not ok . • Voltage on phase1 is ok – wait 10 minutes. • Voltage on phase1 is ok – wait 10 minutes.Onsite service needed Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it see event 4 see event 4 End-user: Call installer Installer: two options • Larger cable (diameter – to ensure lower voltage drop) between inverter and meter • Program PF(P) – TLX+ and PRO+ only • Call DNO to get permission to increase limit (note: Ugrid_RMS_high) see event 7 274410726.

• Voltage on phase1 is ok – wait 10 minutes.xls 06/23/2015 7 . End-user: check menu->status->phase1 voltage. • Voltage on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite help needed • Voltage on phase1 not ok – onsite help needed – call installer Installer: Measure the actual grid voltage • Ok – call Danfoss service partner see event 13 see event 13 Description: Inverter has detected a voltage peak on the grid End-user: Call DNO to solve the problem see event 16 see event 16 274410726. End-user: check menu->status->phase1 voltage.Owner: TJA Action see event 7 Description: Grid voltage on phase 1 too high Call installer and inform about the phase1 voltage. Does it reconnect? Onsite help needed • Voltage on phase1 not ok – onsite help needed – call installer Installer: Measure the actual grid voltage • Ok – call Danfoss service partner • Not ok – Call DNO to solve the problem see event 10 see event 10 Description: Grid voltage on phase 1 too high Call installer and inform about the phase1 voltage.

Does it reconnect? Onsite service needed • Freq.10 . on phase1 is ok – wait 10 minutes. • Freq.Onsite service needed Installer: Check AC installation • If SW is below 2. Does it reconnect? Onsite service needed o Not ok . on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes. on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes. on phase 1 too low Call installer and inform about the phase1 freq. End-user: check menu->status->phase1 freq.Onsite service needed Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it see event 19 see event 19 Description: the grid frequency is out of spectrum! Call installer and inform about the phase1 freq.xls 06/23/2015 7 .update SW – call Danfoss service partner • Ok – call Danfoss service partner • Not ok – Fix it Grid must be checked see event 22 see event 22 274410726.Owner: TJA Action Description: Grid freq. End-user: check menu->status->phase1 freq. • Freq. Does it reconnect? Onsite service needed o Not ok . on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite service needed • Freq.

10 see event 31 see event 31 Description: Residual Current Monitoring Unit (RCMU) has measured a too high current End-user: Turn both DC and AC off and wait until the display turns off. call the installer. If ok. Hereafter turn on DC and AC and observe if the event re-occurs. Installer: Check the PV installation. End-user: check menu->status->phase1 voltage.12 / 2. Call Service • If 3.Owner: TJA Action Description: Phase-to-Phase voltage on phase L1-L2 too low Call installer and inform about all three phase voltages. • Voltage on all three phases is ok – wait 10 minutes. If the event re-occur.Onsite service needed Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it see event 25 see event 25 Description: Rate Of Change Of Frequency too high see event 28 End-user: If the event re-occurs (several times each day) contact DNO see event 28 Description: DC grid current on phase 1 too high Installer: Check SW version • update to SW 1. Does it reconnect? Onsite service needed • Voltage on all three phases is not ok – check all fuses and the RCD o All ok – 10 minutes.xls 06/23/2015 7 . Does it reconnect? Onsite service needed o Not ok .15 or 1.00 : update to SW 3.15 – call Danfoss service partner End-user: Check SW version Status->blabla • If lower than 2.12 a SW update is required. exchange the inverter 274410726.

xls 06/23/2015 7 .Does not exist anymore???? Description: AC Grid out of spec for more than 10 minutes (freq.15 an update is needed. Check the log for other events Description: Inverter has detected that grid voltage was below certain level End-user: Call installer if the problems re-occurs (several times each day) Installer: onsite . there is a failure in the LV Germany settings Fix : New Grid code see event 41 see event 41 274410726. SW version and grid code settings (country settings) Installer: onsite Check AC installation If SW version is below 2. and voltage.Owner: TJA Action see event 34 see event 34 see event 34 Does not exist anymore. and/or voltage) End-user: Call installer and inform about the freq. Insulation impedance .underInvestigate! .Perform grid analysis Check if MV or LV ( Germany )setting.

10 see event 48 see event 48 274410726. on phase 1 too low Call installer and inform about the phase1 freq.10 see event 44 see event 44 Description: Grid freq.Onsite service needed Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it Active in SW 2.Owner: TJA Action Description: DC grid current on phase 1 too high End-user: Check SW version Status->blabla • If lower than 2.12 a SW update is required. Does it reconnect? Onsite service needed • Freq. Call Service • If 2. • Freq.xls 06/23/2015 7 .15 or higher: ??? currently no solution! Active in SW 1. End-user: check menu->status->phase1 freq.15 or 1. on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite service needed o Not ok .10 .2. on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes.

Does it reconnect? Onsite service needed o Not ok . • Freq. if no other events check it after 24 hours again.xls 06/23/2015 7 . on phase1 is ok – wait 10 minutes. Does it reconnect? Onsite service needed • Freq. on phase1 not ok – check all fuses and the RCD o All ok – wait 10 minutes. normally it is an failure after some grid events there was before.Onsite service needed Installer: Check AC installation • Ok – call Danfoss service partner • Not ok – Fix it Active in SW 2.10 see event 51 see event 51 Does not exist?? Replaced by events 255-257 For occurrence IgridSum > 35 A For clearance reset Description: Functional Safety processor detected grid event End-user: Check event log for other grid events (1-55) and follow the instructions for these events. If the error persist call installer Installer: If the error persists after 24 hours. on phase 1 too High Call installer and inform about the phase1 freq. Check event-log. then exchange 274410726. Replace the inverter.Owner: TJA Action Description: Grid freq. if still the failure. End-user: check menu->status->phase1 freq.

low 110 PV EPV .high PV-input 2 IPV .Fault Events Event ID Area Description IPV_NEGATIVE_PV1 100 PV 101 102 PV PV IPV_NEGATIVE_PV2 IPV_NEGATIVE_PV3 103 PV IPV .diff 107 PV EPV .xls 06/23/2015 7 .low 274410726.diff 108 PV EPV .high PV-input 3 106 PV EPV .diff 109 PV EPV .high PV-input 1 104 105 PV PV IPV .

low 115 PV PV_ISO_TOO_LOW 116 PV PV .wrong polarity 274410726.Fault Events Event ID Area Description 111 PV EPV .xls 06/23/2015 7 .

CLEARANCE = Difference <10% Does not exist?? Difference > 10% .g.5 kWh / input / day < 1. level 1] If too many strings are in parallel. End-user: call installer Installer: Check PV installation • how many strings are in parallel? What are their current ratings? • Have the inverter derated on PV current [log->derate. PV plus-wire connected with inverter minusinput) -> Fix it! • Ok – call Danfoss service partner event 100 event 100 IPV PV current is too high > 13.5 kWh / input / day 274410726. Should only appear on newly installed systems. the fix it by: 1) Connect the inverter inputs in parallel to distribute the current into the inverter 2) Install a second inverter Check the PV layout event 103 event 103 Does not exist?? Does not exist?? Difference > 10% .Owner: TJA Action Description: The input current on PV1 is negative – the polarity of the PV string is wrong.CLEARANCE = Difference <10% Does not exist?? Difference > 10% .xls 06/23/2015 7 .CLEARANCE = Difference <10% Does not exist?? < 1.reset = IPV < 1A Description: The input current on PV1 is too high – Too many PV modules connected in parallel.5 A . Should only appear during or immediately after installation or service. End-user: call installer Installer: Check PV installation • Is the polarity of the PV strings reversed (e.

10 274410726. After 10 minutes it will try again! Check if PE is installed correct! Perhaps the modules or pv cables are wet? Description: Wrong PV polarity. Be aware of parallel connections.5 kWh / input When / day Event 115 is Pressent insulation-failure. cables and modules for < 1.Owner: TJA Action Does not exist?? Potential HW BUG: Go through the PV installation and check connectors. Installer: Check if the inverter starts when connecting each PV input separately. The isolation resistor between ground and PV is too low. check PV polarity . See section in “reference manual” and copy it to this document. End-user: Check [status->photovoltaic->isolation resistance] and call installer Installer: Check minimum recorded isolation resistance [status->photovoltaic->isolation resistance. IF no Error then Exchange Inverter with Special handling ----------------------------------------------------------------------------Description: The resistance between the PV strings and ground is too low for the inverter to start-up. Continue with strings 2 and 3. level 1] • Go through the PV installation and check connectors. • If the failure is present while on-site.Active in SW 2. disconnect PV input 1 and restart the inverter to locate the affected PV string. cables and modules for insulation-failure.xls 06/23/2015 7 .

power 202 Internal TEMP .Fault Events Event ID Area Description 201 Internal TEMP .xls 06/23/2015 7 .power 274410726.

power 274410726.xls 06/23/2015 7 .power 204 Internal TEMP .Fault Events Event ID Area Description 203 Internal TEMP .

PCB The temperature inside the inverter is too high 274410726.Fault Events Event ID Area Description 205 Internal TEMP .PCB The temperature inside the inverter is too high 206 Internal TEMP .xls 06/23/2015 7 .

high 274410726.Fault Events Event ID Area Description 207 Internal TEMP .xls 06/23/2015 7 .PCB The temperature inside the inverter is too high 209 Internal UDCbus .high 210 Internal UDCbus .PCB The temperature inside the inverter is too high 208 Internal TEMP .

Fault Events Event ID Area Description 211 Internal FAN_RPM_LOW 212 Internal the intermediate voltage inside the inverter is out of balance 213 214 215 Internal UGRID UINV DIFF HIGH L3 216 Internal HW Trip L1 217 218 219 Internal Internal Internal HW Trip L2 HW Trip L3 IPV HW trip 1 220 Internal IPV 274410726.xls HW trip 2 06/23/2015 7 .

Fault Events Event ID Area Description 221 Internal 222 Internal Auto test 224 Internal RCMU_OVERRANGE.xls IPV HW trip 3 06/23/2015 7 . HW trip RCMU 242 Internal COMM 243 Internal internal communication error 274410726.

UgridAbsMeanHigh anti-islanding events are logged L3 274410726.xls 06/23/2015 7 .Fault Events Event ID Area Description 244 Internal internal communication error 246 Internal A grid event was detected and inverter was stopped by the redundant safety circuit 247 Internal A Plausibility test in the functional safety processor has failed. 255 Internal Grid disconnect .UgridAbsMeanHigh anti-islanding are logged L2 Grid disconnectevents . 249 Internal internal communication error 251 Internal The functional safety processor has reported fail safe.UgridAbsMeanHig anti-islanding events are logged L1 256 Internal 257 Internal Grid disconnect .

Fault Events Event ID 258 Area Internal Description UDCbus .overvoltage 259 PV ISO internal calc.xls 06/23/2015 7 . diff 260 PV Delta VEN too low 261 Booster transitor is shot circuited 262 Booster transitor is shot circuited 274410726.

Fault Events Event ID Area 1000 Internal 274410726.xls Description Communication Board start up 06/23/2015 7 .

have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. Installer: Has the inverter derated on temperature [log->derate. level 1]. then it could be the temp sensor (exchange) Over (S1) For occurrence > 100 °C For clearance < 90°C 274410726. level 1]. Installer: Has the inverter derated on temperature [log->derate. then it could be the temp sensor (exchange) Over (S1) For occurrence > 100 °C For clearance < 90°C Description: Internal temperature too high How to identify root cause Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service.Owner: TJA Action Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service.xls 06/23/2015 7 .

Owner: TJA Action Over (S1) For occurrence > 100 °C For clearance < 90°C Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. then it could be the temp sensor (exchange) Description: Internal temperature too high Is the inverter covered or is the ventilation duct (heat sink) blocked? Call installer for service. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes.xls 06/23/2015 7 . Installer: Has the inverter derated on temperature [log->derate. Installer: Has the inverter derated on temperature [log->derate. level 1]. have the inverter reported event 211 (fan) • NO – call Danfoss service partner • Yes. then it could be the temp sensor (exchange) Over (S1) For occurrence > 100 °C For clearance < 90°C 274410726. level 1]. clean heat sink / remove obstruction / see description for event 211 Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that? check if more events came! if all ok.

Owner: TJA

Action
Description: Internal temperature too high
Is the inverter covered or is the ventilation duct (heat sink) blocked?
Call installer for service.
Installer: Has the inverter derated on temperature [log->derate, level 1], have the inverter reported
event 211 (fan)
• NO – call Danfoss service partner
• Yes, clean heat sink / remove obstruction / see description for event 211
Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that?
check if more events came! if all ok, then it could be the temp sensor (exchange)
Over (S1) For occurrence > 100 °C For clearance < 90°C
Description: Internal temperature too high
Is the inverter covered or is the ventilation duct (heat sink) blocked?
Call installer for service.
Installer: Has the inverter derated on temperature [log->derate, level 1], have the inverter reported
event 211 (fan)
• NO – call Danfoss service partner
• Yes, clean heat sink / remove obstruction / see description for event 211
Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that?
check if more events came! if all ok, then it could be the temp sensor (exchange)
Over (S1) For occurrence > 85 °C For clearance < 75°C

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7

Owner: TJA

Action
Description: Internal temperature too high
Is the inverter covered or is the ventilation duct (heat sink) blocked?
Call installer for service.
Installer: Has the inverter derated on temperature [log->derate, level 1], have the inverter reported
event 211 (fan)
• NO – call Danfoss service partner
• Yes, clean heat sink / remove obstruction / see description for event 211
Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that?
check if more events came! if all ok, then it could be the temp sensor (exchange)
Over (S1) For occurrence > 85 °C For clearance < 75°C
Description: Internal temperature too high
Is the inverter covered or is the ventilation duct (heat sink) blocked?
Call installer for service.
Installer: Has the inverter derated on temperature [log->derate, level 1], have the inverter reported
event 211 (fan)
• NO – call Danfoss service partner
• Yes, clean heat sink / remove obstruction / see description for event 211
Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that?
check if more events came! if all ok, then it could be the temp sensor (exchange)
Over (S1) For occurrence > 85 °C For clearance < 75°C
check in Display the pv voltage (if it is over the maximum) could also be to high voltage on the AC side.
Voltage is out of specs.
For occurrence > 435
For clearance < 435

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Owner: TJA

Action
Description: Fan speed too low
End-user: Is the inverter fan blocked?
If yes – unblock
If no - Call installer for service.
No Tacko signal from fan check the fans! Perhaps defect fan. Check the event-log
Check the surroundings IF ok and only 1inverter Exchange else Onsite
The failure comes when unit is off grid and there it out of balance between the capacitors. shut down AC
& DC, wait 5-10 minutes and start again.
if the failure comes again, then exchange
It seems that the error 212(trafo and Gate driver problem ) can trigger the event 241

see event 213
Description: Current measured on AC side too high.
End-user: Call installer
Installer: Call Danfoss Service Partner. If SW version is below 1.09 update to latest SW version.
The grid current is too high For occurrence i| > 60 A For clearance |i| < 60 A

see event 213
see event 213
Defined, but cannot be displayed
For occurrence -5 A < i > 15 A
For clearance -5 A > i < 15 A
Defined, but cannot be displayed
For occurrence -5 A < i > 15 A
For clearance -5 A > i < 15 A

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Value or broken wire in the RCMU . If error persists call installer Installer: Replace inverter 274410726. End-user: Restart the inverter.09 should help for this problem.reset inverter or change inverter For occurrence Value or broken wire For clearance reset Description: Communication between control board and control board failed for more than 10 sec.Auto test Someone commanded an Auto test.Exchange inverter Description: Internal communication error End-user: Restart the inverter. should also include events 350-352 from self-test (fail safe) End-user: Call installer Installer: Call Service partner to have the inverter replaced.reset inverter .change inverter It seems that the error 242 and 1000 is the ( AC Standby problem ) event is seen after Sundown on the inverter . SW 1.Owner: TJA Action Does not exist?? check the SW version. its cause of bad grid! if the inverter shows other failures afterwards (self test failures) change the inverter For occurrence -5 A < i > 15 A For clearance -5 A > i < 15 A Italy . No action required Description: Defect RCMU circuit. If error persists call installer Installer: Replace inverter NO Communication .xls 06/23/2015 7 .

Replace the inverter.. Installer: Replace the inverter.UgridAbsMeanHigh anti-islanding events are logged L1 For occurrence |U| sum > 253 V For clearance 2 sec see event 255 see event 255 274410726. If it is. Check event-log. if still the failure. If error persists call installer Installer: Replace inverter normally it is an failure after some grid events there was before. change inverter.Owner: TJA Action Description: Internal communication error End-user: Restart the inverter.xls 06/23/2015 7 . If the error persist call installer. normally doesn't is needed) the only one. if no other events check it after 24 hours again. If the failure comes again. try to restart! AC & DC Description: Anti Islanding event logged (better itdescription off. If the error persist call installer Installer: If the error persists after 24 hours. If error persists call installer Installer: Replace inverter there should be other safety failures. Grid disconnect . End-user: Check event log for other grid events (1-55) and follow the instructions for these events. then exchange Description: A plausibility fault has occurred in the functional satefy processor End-user: Check event log for other grid events (1-55) and follow the instructions for these events. can be a failure after some grid events (when the grid is bad) else change the inverter see event 243 See event 248 End-user: Restart the inverter.

Installer: Check PV installation/layout.xls 06/23/2015 7 . The inverter continues normal operation when the voltage level is lowered to a level within limits For occurrence > 1010 For clearance < 1008 274410726.Owner: TJA Action Description: DC bus overvoltage End-user: If problem persists call installer. DC-bus capacitors exceeds the maximum limit for the inverter.

Is the update free of charge? Exchange of the inverter will NOT solve the problem! 274410726.Exchange inverter This event could be a result of FI/HPFI trips. When the SW is ready. DSI will contact the customer to plan the update of the inverter. . the customer have to continue turning the FI/HPFI relay on.If the internal RCMU is sufficient then the FI/HPFI should be removed. Check if the FI/HPFI relay is needed in the current installation.xls 06/23/2015 7 .Owner: TJA Action When AC and DC was shot off and power is back on the inverter the event 1000 is giving the notice that the COMBO is start up It seems that the error 242 and 1000 is the ( AC Standby problem ) event is seen after Sundown on the inverter . DSI is planning to implement a SW that makes the inverter tolerant for the high capacity in the solar panels.If not. .

Fault Events Event ID Area Description 300 de-rate Igrid L1 301 de-rate Igrid L2 302 de-rate Igrid L3 303 de-rate Pgrid L1 304 de-rate Pgrid L2 305 de-rate Pgrid L3 306 de-rate Ugrid L1 307 de-rate Ugrid L2 308 de-rate Ugrid L3 309 de-rate IPV 1 310 de-rate IPV 2 311 de-rate IPV 3 312 de-rate PPV 1 313 de-rate PPV 2 314 de-rate PPV 3 274410726.xls 06/23/2015 7 .

xls 06/23/2015 7 .Fault Events Event ID Area Description 315 de-rate Tpower 316 de-rate Tpower 317 De-rate Tpower 318 de-rate Tpower 319 de-rate TPCB 320 de-rate TPCB 321 de-rate TPCB 322 de-rate TPCB 274410726.

Igrid L1 For occurrence >22A For clearance ? <22A Cannot be displayed??? Cannot be displayed??? Derate .Igrid L3 For clearance ? <22A For occurrence Derate Pgrid L1>22A For <22A For clearance occurrence? > 5000W For clearance < 5000W Cannot be displayed??? Cannot be displayed??? Derate Pgrid L2 Cannot be displayed??? For occurrence Derate Pgrid L3> 5000W For occurrence clearance < 5000W For 5000W For occurrence > Variable For clearance < 5000W For clearance Variable Cannot be displayed??? Cannot be displayed??? For occurrence Variable Cannot be displayed??? For For clearance occurrenceVariable Variable For clearance Derate IPV 1 Variable For occurrence > 12A For clearance < 12A Cannot be displayed??? Cannot be displayed??? Derate IPV 2 Cannot be displayed??? For occurrence Derate IPV 3 > 12A For clearance < 12A For occurrence Derate PPV 1 > 12A For For clearance occurrence<>12A 6000W For clearance < 6000W Cannot be displayed??? Cannot be displayed??? Derate PPV 1 For occurrence Derate PPV 1 > 6000W For occurrence clearance <>6000W For 6000W For clearance < 6000W 274410726.Igrid L2 Cannot be displayed??? For occurrence >22A Derate .xls 06/23/2015 7 .Owner: TJA Action Cannot be displayed??? Derate .

Tpower For clearance < For occurrence >85 85°C °C For clearance < 85 °C Cannot be displayed??? Derate .Tpower For occurrence > 85 °C Derate .Tpower For occurrence > 85 °C For clearance < 85 °C Cannot be displayed??? Derate TPCB For occurrence > 75 °C For clearance < 75 °C Cannot be displayed??? Derate TPCB For occurrence > 75 °C For clearance < 75 °C Cannot be displayed??? Derate TPCB For occurrence > 75 °C For clearance < 75 °C Cannot be displayed??? Derate TPCB For occurrence > 75 °C For clearance < 75 °C 274410726.Tpower For occurrence > 85 °C For clearance < 85 °C Cannot be displayed??? Cannot be displayed??? Derate .xls 06/23/2015 7 .Owner: TJA Action Cannot be displayed??? Derate .

xls 06/23/2015 7 .Fault Events Event ID Area Description 225 Fail safe Memory 226 Fail safe Memory 227 Fail safe Memory 228 Fail safe Memory 229 Fail safe Memory 230 Fail safe Memory 231 Fail safe Memory 232 Fail safe Memory 233 234 Fail safe Fail safe Memory Memory 235 Fail safe Memory 236 Fail safe Memory 237 Fail safe Memory 238 Fail safe Memory 274410726.

diff 260 Fail safe PV Delta VEN too low 261 Fail safe Booster transistor is shot circuited 274410726.Fault Events Event ID Area Description 239 Fail safe Memory 240 Fail safe Memory 241 Fail safe COMM 259 Fail safe PV ISO internal calc.xls 06/23/2015 7 .

Fault Events Event ID Area Description 262 Fail safe 350 Fail safe RCMU self-test failed. 351 Fail safe RCMU self-test failed. 354 Fail safe 353-355 is pv side. 274410726. 353 Fail safe 353-355 is pv side. 352 Fail safe RCMU self-test failed. 355 Fail safe 353-355 is pv side.xls Booster transistor is shot circuited 06/23/2015 7 .

358 Fail safe Transistor & Relay test failed.Fault Events Event ID Area Description 356 Fail safe Transistor & Relay test failed. 359 Fail safe 360 Fail safe 274410726. 06/23/2015 7 . Transistor & Relay test failed.xls Transistor & Relay test failed. 357 Fail safe Transistor & Relay test failed.

xls 06/23/2015 7 .Fault Events Event ID Area Description 361 Fail safe Transistor & Relay test failed. 274410726. 362 Fail safe Transistor & Relay test failed.

Fault Events Event ID Area 363 Fail safe 364 Fail safe 274410726. Potential error in the AC installation 06/23/2015 7 .xls Description Transistor & Relay test failed.

FSP See event 227 Does not exist! Flash . If error persists call installer RAM .control board End-user: Restart the inverter.Owner: TJA Action Description: Failure in Memory/Eeprom – control board End-user: Call installer Installer: Replace inverter Description: Failure in Memory/Eeprom – comm board End-user: Call installer Installer: Replace inverter Description: Failure in Memory/Eeprom – Aux board End-user: Call installer Installer: Replace inverter EEPROM .xxx Description: Memory check failed .FSP see event 233 Does not exist! RAM .xxx RAM .Power See event 227 Flash .Comm see event 233 274410726.Comm See event 227 Flash .Comm Installer: inverter see event Replace 233 RAM .xls 06/23/2015 7 .CTRL See event 227 Flash .CTRL see event 233 RAM .

If error persists call installer Installer: Replace inverter It seems that the error 212(trafo and Gate driver problem ) can trigger the event 241 Description: Internal parameter too low End-user: Call Danfoss Service Installer: Exchange the inverter Insulation test Difference .10 Description: Unable to change the voltage between ground and neutral during isolation test (by less than 10 V) End-user: Call Danfoss Service Installer: Check the PV installation for isolation error.Owner: TJA Action RAM .Active in SW 2.xxx Description: No contact to sensor End-user: Restart the inverter. .10 Exchange 274410726.xls 06/23/2015 7 . exchange the inverter.FSP see event 233 Does not exist! RAM . If ok.Active in SW 2.10 Description: Short circuit boost transistor End-user: Call Danfoss Service Installer: Exchange the inverter .Active in SW 2.

For occurrence .RMS and mean above 25 mA (Value from plausibility test table)? a.mean above 25 mA (Value from plausibility test table)? a. Yes Go to fail safe and report ‘Fail Safe’ (after three retries). Exchange inverter For occurrence .Owner: TJA Action Description: Short circuit boost transistor or wrong PV polarity End-user: Call Danfoss Service/installer Installer: Check the PV installation for polarity errors.Active in SW 2. For clearance . 274410726. Yes Go to fail safe and report ‘Fail Safe’ (after three retries).xls 06/23/2015 7 .10 Description: DC bias in RCMU too high during self test End-user: Call Danfoss Service/installer Installer: Exchange the inverter. For occurrence increase in RMS value below 25 mA? a. Yes Go to fail safe and report ‘Fail Safe’ (after three retries). exchange the inverter. If ok.Reset . . For clearance -Exchange inverter Description: Short circuit inverter transistor End-user: Call Danfoss Service Installer: Exchange the inverter Description: Short circuit inverter transistor (average) End-user: Call Danfoss Service Installer: Exchange the inverter .if not Exchange inverter Description: RCMU cannot detect step (of 25 mA) in residual current End-user: Call Danfoss Service/installer Installer: Exchange the inverter.

xls 06/23/2015 7 .Owner: TJA Action Description: Test of inverter relay and voltage measurements cannot be performed End-user: Call Danfoss Service Installer: Exchange the inverter Description: Inverter relay has failed (assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter Description: Inverter relay has failed (assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter Description: Inverter relay or transistor has failed (assumed open circuit) End-user: Call Danfoss Service Installer: Exchange the inverter Description: Inverter relay or transistor has failed (assumed open circuit) End-user: Call Danfoss Service Installer: Exchange the inverter 274410726.

Be aware: • Sometimes the log in the files is newer than the date the Inverter is complaint.12 update SW (old Com Card ) Description: Grid relay has failed (assumed open circuit) End-user: Call Danfoss Service Installer: Exchange the inverter Description of failure: HW: All SW: <3.10 or higher when the event occurs. • There must be no other related errors when tested. • The max AC value in The TLX. Other info: • This error is formerly known as: “AUX/GRID/RL20x/361” or “AUX/GRID/RL20x/INTERMITTENT” • AUX board will no longer be replaced in the inverters with this error. • The Inverter must run in mode 60 when tested.xls 06/23/2015 7 . • If the SW is 3.10 To be categorized as 8018: • The Customer complains error 361.00 update the SW If SW Below 1. Description: Neutral relay has failed (inverter relay assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter 274410726.10 ) if SW 3.or SE files exceeds more than 300 Vac in one or more phases. • The Event.18/1.solution new SW Controlboard 1. • The Fault Code is 361 or failure 361 is written in the failure description.19 ( SW 3. The MQG team must be advised immediately.and data log has event 361 stored.Owner: TJA Action software Bug .

• There must be no other related errors when tested. Call Danfoss Service Verify that the AC installation is correct according to the installation manual. • The Op.Owner: TJA Action Description: Neutral relay has failed (grid relay assumed welded) End-user: Call Danfoss Service Installer: Exchange the inverter Description: Neutral connection is damaged or missing End-user: Call Danfoss Service/installer Installer: Check AC installation for failure on neutral connection. • Max power. • The Event. If it is the reason – Select Fault Reason Code 2031 and write the summary: AUX/MAIN_PAGE/J100/DAMAGED Other info: • This error is formerly known as: “AUX/GRID/RL20x/364” or “AUX/GRID/RL20x/INTERMITTENT” • AUX board will no longer be replaced.xls 06/23/2015 7 .or SE-files often exceeds more than 300 Vac in one or more phases. L2 and L3 = 0 W. Failure is mostly in the installation! Description of failure: HW: All SW: ALL To be categorized as 8019: • The Customer complains error 364 or like. Be aware of: Verify that the screw to the NULL-wire doesn’t go tight. • The Fault Code is 364 or failure 364 is reported in the failure text. • The max AC value in The TLX. Verify that the neutral wire is connected.and data log has event 364 stored. • The Installation date is 01-01-1970. L1.time must be few days without have been ON GRID. • Report to “Customer Claim Manager” if this Inverter is claimed as an exchange 274410726. • The Inverter must run in mode 60 when tested.

xls Revision list Page 125 of 125 .FAT for TripleLy nx 3-phase Danfoss Solar Inverter Owner: PE-SS Contact person: Jens Meilandt Tel: +45 7488 2854 FAT: Fault Assessment Tool Version: see footer 274410726.