Mark W Niswonger

3050 Sundance Trail, Placerville, CA 95667

530.642.2163 / 925.260.4717 mniswonger@msn.com

SR. MANAGER / PROJECT MANAGER - INFORMATION TECHNOLOGY

Accomplished professional with more than 25 years verifiable experience in technology including application
development, ERP systems, networking, voice and data systems from public / private sectors, manufacturing,
healthcare, education and retail. Served as Corporate IT Manager for Actus Lend Lease, a division of Lend Lease, the
world’s leading fully integrated property solutions providers. Strong leadership, communication, project management
and organizational skills. Proven ability to implement technology solutions for business problems. Developed policies
and procedures for standardization, risk mitigation, security, cost reduction and improved efficiencies. Managed and
scaled all IT & ERP functions to support Actus’ 400% growth.
COMPUTER SKILLS
• Operating Systems: MS-DOS, Windows 3.1 – Vista, Windows Server NT 3.51 – 2003, Citrix Metaframe, Novell
Netware 3 – 5, HPUX, Red Hat Linux
• Networking: LAN, WAN, WIRELESS NETWORKING, TCP/IP, WINS, DHCP, DNS, NIS, NFS, AD, ISDN, DSL,
T1, T3, MPLS, Frame Relay
• Security: Cisco PIX, Astaro 110 – 320 IDS/IPS, Sonicwall SSL VPN, Symantec Endpoint Security, NetIQ, P-Sync,
Biometrics
• Network Applications Software: SQL 2000 & 2005, Exchange 5.5 – 2003, OWA, Backup Exec, VMware,
Netbackup, Script Logic, Active Administrator, NEWT, Ghost, Lawson, JD Edwards
• Hardware: IBM, HP, Compaq, Dell, Cisco, Avaya, 3Com, NAS, SAN
• Programming Languages: Crystal Reports, Monarch, ODBC, SQL, Visual Basic, HTML, COBOL, Fortran
• Web: IIS, Apache, FrontPage, CoffeeCup, DreamWeaver, ASP
• Desktop Application Software: MS Office Suite 97 – 2007, Adobe Products, Corel Products, AutoCAD LT, CSSP,
SureTrak, P3, Eclipse
• Phone Systems: 3Com NBX 3000 & 5000, Avaya Definity, Nortel

PROFESSIONAL EXPERIENCE
ACTUS LEND LEASE, Napa, CA 2004 – 2009
Corporate IT Manager
• Created and managed corporate IT department which staffed five regional offices and 15 DOD project sites
throughout the US. Managed a total of 25 employees supporting ERP systems, LAN/WAN, desktops, telephones
for over 1000 end users. Established 7x24 helpdesk, training programs, department newsletter and enterprise
monitoring system. Developed and managed budgets of $3.5 - $4 million. Managed life cycle for over $3 million
in assets.
• Project Manager for JDE system which included application development (BPO, financial systems, dashboards,
budgeting tools), data center relocation, disaster recovery, upgrades, BI reporting systems using Informatica,
Crystal Reports, and ERW. Utilized PMBOK practices and concepts in project management engagements.
• Member of Executive Leadership Team responsible for IT strategy, due diligence on M&As, KPIs, local PMO and
senior member of regional and global PMO.
• Negotiated and established contracts with key IT vendors of over $1 million annually. Managed strategic
relationships with 3rd party consultants for application development and on-site support.
• Network Architect for WAN/LAN infrastructure, collaboration, email, VMware conversions, security, wireless
networking and telephony; including 7x24 SaaS delivery of JDE access, Outlook email, ArcGIS, estimating
software and Crystal Enterprise.
MARK NISWONGER Page 2
• Sr. Project Manager for IT implementation, and operations at 15 DOD projects sites which included procurement
of equipment, installation of data and telecom systems, support staff, training, site infrastructure development,
disaster recover and business continuity.

OZTECHS, Walnut Creek, CA 2003 – 2004

Director of Network Operations / Consultant
• Collaborated with CEO/President with corporate growth and expansion by analyzing markets, strategic planning
and providing multiple solutions for service offerings to clients throughout the SF Bay Area.
• Created and reported on metrics, project status, expenditures, and risks/issues reports to senior management.
• Delivered full range of IT solutions for clients located throughout SF bay area. Range of services included
consulting, on-site support / service, project management and procurement.
• Provided guidance on facilities planning, marketing, inventory control, and scheduling.

CCG INFORMATION & HEALTHCARE SOLUTIONS, LLC, Orinda, CA 2001 – 2003

Director of Information Systems
• Managed the delivery and support of worker’s comp and occupational health applications to client hospitals and
clinics as SaaS applications. Insured system adherence to HIPAA and JCAHO standards. Applications were
delivered via Citrix server farm with an Oracle database. Connectivity to hospital systems for data exchange
utilized HL7 interfaces. Responsible for disaster recovery and business continuity.
• Responsible for all corporate IT assets located at headquarters, data center and client locations.
• Project Manager for corporate reorganization and data center relocation resulting in a savings $100,000 in
consulting fees.

DIAMOND WALNUT GROWERS, Stockton, CA 1991 – 2000

Senior IT Operations Manager
• Setup and managed desktop and helpdesk system supporting seven locations and 600 users throughout California.
Conducted on-site training for IT staff and employees. Managed all IT assets at primary processing facility and
receiving stations. Part of 5 member team which provided complete corporate support during two IT department
downsizings.
• Infrastructure Project Manager for implementation of Lawson Financials ERP system in 1993 and JD
Edwards One World ERP system in 1997. Implemented BI solutions using COGNOS BI and Crystal Reports for
use with JD Edwards system supporting internal users and remote sales force.
• Managed operations for 7x24 corporate data center including telecomm systems for over 600 users; disaster
recovery manager for desktop, servers, mid-range systems (HP3000, HP9000).
• Project Manager for development and support of ERP interface systems for RFID utilized in containers to track
inventory and multiple environmental conditions along with plant-wide RF system for inventory control; retail
POS (walk-in and catalog sales) integrating with ERP systems; award winning corporate websites for two
companies; interfacing of HP laboratory information systems to ERP system for QA department.

EDUCATION

COLUMBIA UNIVERSITY SCHOOL OF BUSINESS, New York City, NY

Executive Management Program
CALIFORNIA STATE UNIVERSITY, Sacramento, Sacramento, CA
BSCS

CERTIFICATIONS / LICENSES

• ITIL Version 3 Certification - estimated completion 08/10

• PMP Certification – estimated completion 05/10
• CISSP Certification – currently taking courses towards certification.
• Incident and Injury Free Safety Certification
• California Basic Education Skills Test
• California State Single Subject & Secondary Level Teaching Credentials