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Master of Business Administration - MBA Semester 3
MU0011–Management and Organisational Development-4 Credits
(Book ID: B1726)
Assignment (60 Marks)
Note: Answers for 10 marks questions should be approximately of 400
words. Each question is followed by evaluation scheme. Each Question
carries 10 marks 6 X 10=60.
Q1. Define organizational development. What are the characteristics
of Organizational Development?
Answer. Organization development (OD) is a deliberately planned effort to
increase an organization's relevance and viability. Organizational Development
(OD) can be described as the systematic process to change the culture, system
and behavior of organization. It is process that helps in solving organizational
problems and achieving organizational objectives. Organizational Development
works as important mechanism that helps in impressing the organization and
its employee through planned
Q2. Describe the following theories of planned change: ‘Lewin’s
change model’ and ‘Action research model’.
Answer. The concept of "change management" is a familiar one in most
businesses today. But, how businesses manage change (and how successful
they are at it) varies enormously depending on the nature of the business, the
change and the people involved. And a key part of this depends on how far
people within it understand the change process.
Q3. What is OD intervention? Discuss its characteristics.
Answer. An OD intervention can be defined as “the set of structured
activities in which selected organization units engage with a task or a
sequence of tasks where the task goals are related directly or indirectly to
organizational improvement in an od intervention the entire process of
diagnosis, alternative generation and making action choices are jointly

conducted and od will also examine the process of such diagnosis, action
planning and implementation.
"Interventions" are principal learning processes in the "action" stage of
organization development.
Q4. What are the ethical dilemmas in practicing OD?
Answer. An ethical dilemma is typically described as a complex situation
that involves a conflict between different morals. Ethical dilemmas are
commonly found in medicine. For example, deciding whether or
Q5. Define the term downsizing. List the types of downsizing. Explain
the significance, misconceptions and effects of downsizing.
Answer. Downsizing:
In a business enterprise, downsizing is reducing the number of employees on
the operating payroll. Some users distinguish downsizing from a layoff, with
downsizing intended to be a permanent downscaling and a layoff intended to
be a temporary downscaling in which employees may later be
Q6. Organizational learning is an area of knowledge within
organizational theory that studies models and theories about the way
an organization learns and adapts. Describe the seven steps of
initiating such ‘organizational learning’.
Answer. Steps:
1. Establish an integrated solutions team - The trend today, given the
statutory, policy, and regulatory mandates discussed in the introduction,
is that acquisitions are conducted by teams of people, working
cooperatively toward a common goal. This is the model used by leading
or breakthrough organizations, which have come to recognize the
limitations of clearly defined roles,

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