You are on page 1of 3


Get solved assignments at nominal price of
Rs.120 each.
Mail us at: or contact at
08894344452, 08894387490
Master of Business Administration - MBA Semester 3
MU0012–Employee Relations Management-4 Credits
(Book ID: B1734)
Assignment (60 Marks)
Note: Answers for 10 marks questions should be approximately of 400
words. Each question is followed by evaluation scheme. Each Question
carries 10 marks 6 X 10=60.
Q1. Employee relations management (ERM) is all about management
of relationship with employees in an organization. Explain the
features and importance of this ERM.
Answer. Employee relationship management system (ERM) is an
information system that supports the relationship between a company and its
The components of an employee relationship management system are
multiple, and, as in the customer relationship management achieve the goal of
assisting the employees in the whole life cycle of her/his activity in and
Q2. What are the various types of communication? Explain the
importance of organizational communication. What are the methods
to improve communication?
Answer. 1. Types of communication based on the communication channels
used are:
Verbal Communication
Verbal communication refers to the form of communication in which message
is transmitted verbally; communication is done by word of mouth and a piece
of writing.
Q3. Human Resource Information System (HRIS) helps organizations
to carry out their HR administrative functions in an effective manner.

What are the important features that make a good HRIS? Mention
some common applications of HRIS.
Answer. A human resources information system (HRIS) is a software
package developed to aid human resources (HR) professionals to manage data.
Human resource professionals utilize these systems to facilitate work flow,
improve efficiency and store and collect information. Several companies offer
HRIS packages to employers. HRIS packages can be customized to the specific
needs and requirements of the employer.
Q4. What are the objectives of organizational discipline? List the
types of disciplinary problems. Explain the steps of disciplinary
procedures commonly followed in many organizations.
Answer. Following are some of the purposes and objectives of disciplinary

To enforce rules and regulations.
To punish the offender.
To serve as an example to others to strictly follow rules.
Directing and getting the work done in a more responsible manner.
Maintaining god

Q5. What is trade union and what are its objectives? Describe trade
unions in India.
Answer. A trade union may be: (a) Accompany union that represents
interests of only one company and may not have any connection with other
unions. Also called house union, a company union is often a bogus one and
generally illegal. (b) A general union that represents workers from several
companies in the same industry. Also called industrial union. (c) A craft union
that represents skilled workers in a particular field such as carpentry or
Trade unions are formed to
Q6. Write a brief note on the following Acts:
(i) Factories Act, 1948
(ii) Industrial Disputes Act, 1947
Answer. (i) Factories Act, 1948:
This regulates health, safety, welfare and other working conditions of workers
in factories and it is enforced by the State Governments through factory
inspectorates. The Act is applicable to all factories including government
factories using power and employing 10 or more workers and 20 in the case of
factories not using power on any day of the preceding 12 months.

Health measures – Every factory- shall be kept clean and free from effluvia
arising from any drain, privy or other nuisance and in particular accumulations
of dirt – Shall arrange for waste treatment and effluents generated during
manufacturing, provide adequate ventilation, lighting

Get solved assignments at nominal price of
Rs.120 each.
Mail us at: or contact at
08894344452, 08894387490