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Residential Customer

Energy Price Fact Sheet New South Wales


Retail Supply Offer Endeavour Energy

The Charges provided in this Market Contract apply for residential electricity customers in the relevant distribution area, on the
applicable network tariff and metering configuration. Also available for customers who have installed an eligible solar-PV system.
Residential Offer - Endeavour Energy
single-rate offer

time-of-use

controlled load 1
controlled load 2

Charges (excl. GST)

Charges (incl. GST)

daily supply charge

65.90 cents/day

72.49 cents/day

all-day 1 rate - first 340 kWh per calendar month

20.70 cents/kWh

22.77 cents/kWh
25.47 cents/kWh

all-day 2 rate - balance kWh per calendar month

23.15 cents/kWh

daily supply charge

90.30 cents/day

99.33 cents/day

peak rate (1pm-8pm weekdays)

30.95 cents/kWh

34.05 cents/kWh

shoulder rate (7am-1pm and 8pm-10pm weekdays, 7am-10pm weekends)

23.40 cents/kWh

25.74 cents/kWh

off-peak rate (all other times)

10.80 cents/kWh

11.88 cents/kWh

daily supply charge

4.80 cents/day

5.28 cents/day

all usage rate

6.30 cents/kWh

6.93 cents/kWh

daily supply charge


all usage rate

4.80 cents/day

5.28 cents/day

11.15 cents/kWh

12.27 cents/kWh

Please note: All times are AEST, unless you have an interval meter, in which case daylight savings time will apply if relevant.
DE Ref: NRS EV 2R T53
Daily supply charge: a charge that applies for supplying electricity to your premises for each day of the billing period, regardless of how much electricity you use.
kWh: a kWh stands for kilowatt hour and is the unit of measurement for your electricity bill.

Important Information
Key Terms
Cooling Off Period
Terms and Conditions

Agreement Term
Contract Expiry details
Charges and Discounts May Vary
Method of Payment
Solar Feed in Tariff / Rate
Feed-in Tariff: Distributor Funded

Feed-in Rate: Diamond Energy Standard


Fees
Credit card payment processing fee
Dishonoured payment fee (cheque)
Dishonoured payment fee (direct debit)
Late payment fee
Establishment fee
Termination fee
Additional fees
Conditional discounts
Discount - Direct debit
Discount - Pay on time

You may cancel this agreement at any time during the 10 business day cooling off period.
Eligibility and availability criteria apply, including that this offer is only for residential customers who are
located within the relevant distribution area with the appropriate network tariff(s) and metering installation
and configuration. For full terms & conditions, visit our website below or contact us.
Your Agreement Term is 2 years with a Minimum Supply Period of 12 months.
If you have not entered into a new agreement with us, then we will continue to sell electricity to you under
this agreement on the same Terms and Conditions at that time.
We may vary the Charges (including the amount and structure of any Charge), discounts and Feed-in Tariff
from time to time consistent with the applicable Terms & Conditions.
You can choose to pay invoices by any of our payment options.

The NSW Solar Bonus Scheme closed in midnight 28 April 2011. Eligible customers under this scheme will
receive either 20 cents/export kWh or 60 cents /export kWh as applicable. For details see the NSW
Government website (www.energy.nsw.gov.au) or contact Diamond Energy.
Customers with eligible solar-PV installations who do not receive NSW Solar Bonus Scheme Payments can
receive 8 cents/kWh for all export electricity (net metered sites only).
0.60% (including GST), may be applicable if you choose to pay by Mastercard or Visa credit cards
$20 (including GST), may be applicable if payment is not honoured by your bank.
$10 (including GST), may be applicable if payment is not honoured by your bank.
$15 (including GST), may be applicable if payment is not received before the due date.
$22 (including GST), payable upon transfer to us from another retailer.
$22 (including GST), applicable if the contract is terminated in the first 12 months.
Other fees may apply including such items as meter special reads, meter installation, meter reconfiguration,
energisation and de-energisation, see our website or contact us for details.
3% discount on daily supply charge and usage rates where full payment is made by automated direct debit.
3% discount on daily supply charge and usage rates where you agree to receive invoices by email and full
payment is received by an approved payment method by the due date.
See our Discount Offers Terms and Conditions or contact us for further details.
Offer ID: DIA19960MR
DIA19983MR
DIA19954MR
DIA20021MR
DIA20000MR
DIA20004MR
DIA20011MR
DIA20012MR

Energy Made Easy: For information to help you compare the retail offers available to you, please visit www.energymadeeasy.gov.au

Diamond Energy Pty Ltd


ABN: 97 107 516 334
EPFS NRS EV 2R T53

Level 1, 695 Burke Road


Camberwell VIC 3124

phone: 1300 838 009


fax:
03 9006 9031

email: customerservice@diamond-energy.com
web: www.diamondenergy.com.au
Effective: March 2015