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Kavitha Ramalingam
Columbus, GA 31904 248-495-9831




• More than 5 years of varied experience in a field of IT with importance on Software QA.
• Experienced in Test-Case Designs and Test Scripting based on User Needs, specifications and
Systems Needs documents.
• Capability to apply wide technical and practical skills to manage and execute black-box tests and to
evaluate needs for software designing, development, and validations.
• Extensive experience in manual testing.
• Extensive work experience and expertise in Black Box Testing, Writing Test Cases, GUI Automation
testing, System Testing, Unit testing. Integration Testing, Regression Testing, Load Testing, Security
testing, Smoke Testing and User Acceptance Testing.
• Used Automation tools especially Mercury tools Win Runner, Test Director, QTP (Quick Test Pro)
and Load Runner.
• Good understanding of Software Development Life Cycle(SDLC) and Total Quality
Management (TQM)
• Performed BVT (Build Verification Test)
• Testing of client/server web and Mainframe based applications.
• Functionality and Backend testing in financial and manufacturing companies.
• Strong bug tracking, error analysis/solving and resolution skills.
• Able to study new technologies and tricky concepts rapidly and execute them.
• Outstanding analytical, decision-making, problem solving and management skills with the ability to
organize activities in fast speedy team environment.
• Ability to perform effectively and efficiently in team and individually.


• Testing Tools: WinRunner,Test Director,QTP & LoadRunner,

• Operating Systems: Windows 2000,Windows XP, UNIX, Ms-DOS, Windows NT.
• Languages: SQL,Visual Basic 6.0, VB.Net,ASP.Net, JavaScript, HTML
• Database: Oracle 10g, DB2, SQL Server, My SQL, MS Access,
• Applications: MS Word, MS Excel,MS powerpoint.
• Browser: Internet Explorer, Netscape,Firefox Mozilla.
• MF Skills: CICS,FileAid,MVS.
• Office Tools: Lotus Notes,MS Office.


• MA (Master of Arts) Annamalai University, Chidambaram, India, 2002.

• CSTP (Certified in Software Testing Professional) Chennai, India 2003.
• PGDCA (Post Graduate Diploma in Computer Applications), 2000.
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Green Card Holder


Employer: RSB Systems Inc, Troy MI June 2004 -May 2009

Flagstar Bank,Troy MI June 2007 - May 2009

Position: QA Analyst

Project Description: Online Banking System.

Online Web-based Banking System. Flagstar bank provides for its customers the ability to maintain their
accounts online checking and saving, to pay bills, transfer funds and even maintain their loans. Mercury Test
Suite was used to test the usability and operating functionality of the application.

Manual testing, Test Director, Win Runner, Load Runner, MS Project,
Visual Basic.NET, ASP.NET, VBScript, JavaScript, HTML, SQL Server, IIS Server,
Microsoft Windows.


• Participated in the testing of the software for the financial Content Management System to ensure
the highest level of quality including.
• Managing all phases of testing for assigned components ensuring test plans and test cases are
completed and met business requirements.
• Working with development teams investigating and correcting software bugs and deficiencies based
on the testing results.
• Creating and Generating System test scripts for different test scenarios covering all aspects of
project functionality
• Performing various types of testing, such as functional, regression, user acceptance, negative and
installation testing.
• Performing Security testing of the basic security levels in the Client Link application security
• Performed Functional and regression testing of Web application.
• Conducted variance management by analyzing and verifying test results, providing status and
progress reports, using Test Director.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and
content testing for web-based application.
• Performed Scalability, Performance and Load Testing using Load Runner (System Analysis,
Creating Virtual User Scripts, Defining User Behavior, Running Load Test Scenario, Monitoring the
Performance, Analyzing Results).
• Used Win runner to perform regression testing to perform regression testing
• Record and document test result-using PTR (Problem Tracking Request)

Flagstar Bank, Troy MI Sep 2006 - May 2007

Position: QA Analyst

Project Description: Online Mortgage Application.

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This project was a Web application and it involved Bank’s module for an online mortgage application, which
allows customers to apply for mortgage, check the status of their application, a mortgage calculator and
many other Mortgage tools provides the customers with tabular analysis depending on their inputs. It
provides the users with secure access and helps to increase the efficiency and the quality of loan decisions
taken by the company.

Manual testing, Test Director, Win Runner, Load Runner.


• Audited Business & functional necessity documents and recognized test scenarios.
• Participated in implementing test-plans and test-cases built on high-leveled and detailed design.
• Broadly done manual testing, constraints verification testing, and the functional testing.
• Involved User acceptance Testing (UAT).
• Conducted Unit Testing, Integration Testing and System Testing.
• Cooperated and performed with development group to resolve the difficulties came across in a test
• Used Test Director for error reporting and communicating between developers, product support
and test team members.
• Used Win runner to perform regression testing.
• Used Load Runner analyzed the response times of the business transactions under load.
• Performed positive and negative testing
• Perform detailed Acceptance checklist.
• Performed Backend Testing of the application by writing SQL queries.
• Maintain Defect Log which gives a clear indication of quality and stability of product.
• Good understanding of Software Development Life Cycle (SDLC) and Total Quality
Management (TQM).
• Involved in the Test Case walkthroughs, assessment meetings.
• Involved in audit meetings and got an initiative to reach QA testing goals.
• Contributed in regular status meetings to state any bugs, problems and risks.

DaimlerChrysler Corporation Aug 2005 - July 2006

Auburn Hills, MI

Position: QA Analyst

CSDS (Common Shipment and Delivery Schedule System) Intranet and Extranet Application:

CSDS system is a web based main frame system which integrate the requirements of
Assembly, Manufacturing and international operations of DaimlerChrysler plants to establish a common
system for generation of the Supplier delivery schedule. This process will meet the current and future
requirements of all Just-In-Time deliveries.

CSDS sends the shipping and delivery schedule for 123 days of plant requirements to the supplier.

Manual testing, Win Runner, Load Runner, CICS, File Aid, Cobol MVS
Serena Team Track.


• Worked closely with the development team and business team to develop Test Plan, Test Cases
and Test Scripts
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• Executed automated test scripts to perform black-box testing using Win Runner to verify that the
application meets the requirements
• Performed load testing using Load Runner
• Analyzed the failures and performance of the application
• Managed the tests and reported defects using Serena Team Track,
• Performed integration, regression and system testing
• Performed positive and negative testing
• Conducted Integration Testing and User Acceptance Testing (UAT)
• Manual test performed on MF CICS online application.
• Developed test and release schedules based on documents and project plan
• Participated actively in various meetings and to discuss the enhancement and modification request
• Active participation in preparing the Test Summary Report (TSR)

DaimlerChrysler Corporation June2004 – July2005

Position: QA Analyst

Trim Specification Application: Extranet Web Application

The trim specification application is a web application developed for dcx tier one suppliers.
This system is intended to convey to the tier one supplier the appearance standards the supplier must
adhere to in order to receive Appearance Approval and the Appearance Approval status for a specific TRM
parts from the Color/Fabric/Mastering Studios of the Design Office.

Suppliers can access this application either covisint supplier portal or dcx extranet enterprise applications


Manual testing, Win Runner, Test Director, QTP (Quick test Professional) Team CICS, File Aid,
Cobol MVS, Serena Track.


• Built and produced test-plans and test-cases for invoicing, billing and score software
program in accordance with the business requirements.
• Performed test cases throughout the integration and the regression environments.
• Shared test faults and outcomes to the project managers and the application developers.
• Saved project documentations in Microsoft Excel spreadsheet layout.
• Creating/Executing/Troubleshooting QTP automation test scripts generated from test cases.
• Involved Map the custom objects to the standard objects where necessary, and inserted GUI,
Bitmap and Text checkpoints where needed, to compare the current behavior of the application
being tested to its behavior in the earlier version using Quick Test Pro (QTP).
• Used Win runner to perform regression testing.
• Used Test Matrix and Project Matrix, to keep track of the Project Status.
• Managed the tests and reported defects using Serena Team Track.
• Active participation in preparing the Test Summary Report (TSR).
• Offered weekly project condition to the project managers and the testing managers.
• Handled many test projects while meeting fixed to release dates.
• Started working relationships with developers and project managers.
• Able to work individually as well as a team to meet the deadlines.
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