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Troubleshooting long running transport

This article answers the following queries :


How to troubleshoot when a transport is running for unusually long duration and
not getting completed or terminated ?

How to troubleshoot when a transport is in truck status for a long duration of time ?

How to cancel a transport request which is in truck status or running status ?

How to terminate a long running transport request to re-import again ?

Transport is not getting terminated. How to do terminate?

How to troubleshoot when a transport is running for unusually long duration


and not getting completed or terminated ?
Go to transaction STMS_IMPORT and identify the transport which is running since a long
duration.
In the below screenshot, transport with the truck symbol is the long running one

Issue could be due to following reasons :


1)

Non availability of space to perform the operation (i.e filesystem or


tablespace is 100% full)
Solution :

Check out if any of the filesystems (like sapmnt, oraarch etc) of the Central
Instance, Database and application servers is 100% full. If so, please add necessary
space, which resolves the issue automatically and completes the import of transport.

Also, check out tablespaces fill levels. If autoextend is off and tablespace is 100%
full then add sufficient datafiles, which resolves the issue

2)

RD* jobs are not running in SAP system


Solution :
Check out in SM37 whether RDD* jobs(RDDIMPDP, RDDIC3L, RDDVERSL etc) are running
or not. If not, please make sure they are scheduled and perform the import of the
transport again

3)

Update got deactivated


Solution :
Checkout in SM13 whether update is active or not. If it is not active, activate it and
import the Transported to Production System.

4)

There are no free background workprocesses


Solution :
Check in SM50 whether all background workprocesses are in running status. If so, you
will need to wait for the free background workprocess to run RDD* jobs to complete the
import of the transport. To avoid this issue in future you may increase the number of
background workprocesses
Transport is not getting terminated. How to do terminate?
1) If you are unable to terminate a transport which is running, goto SM50 and identify the
pid of the transport process. Try to cancel the process with core or without core as shown
below.

2) If it is not getting terminated from SAP level, then goto Oslevel and kill.
Command for the same in AIX or HP-UX is kill -9 <PID>
If it is not getting killed from oslevel also, try to search for processes related to tp or
R3trans and kill them as well
Eg in AIX or HP-UX :

ps ef |grep tp
Or
ps ef |grep r3trans

3) If it is not getting terminated from that level, you may try to kill as shown below at
SAP level :
Goto Import monitor and

Navigate as below and right click and delete entry to delete the transport which is being
imported

By any one of the above 3 methods, transport will surely get terminated. So then you
can add to queue again and re-import