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Connie H.

Jones, PMP
Houston, TX 281.451.7108 LinkedIn Profile

IT PMO Director
Transformational Global Risk Mitigation
Senior leader with a strong background in developing and growing Program Management Office (PMO) and
applications team capabilities with a focus on complete business solutions. Years of experience working with
projects of all sizes to lead teams to successful implementation and value realization for the business. Skilled at
team building and mentoring employees and contractors to ensure IT solutions, business applications and
process improvement projects are delivered in a quality manner.
Connie did an amazing job balancing multiple competing interests to deliver a complete solution to
our business challenges. Justin Beres, President, Air Liquide Electronics
Technology-Business Leadership

Project Risk Mitigation

Repeatable PMO Processes

Business Partnership. Recovered failing Oracle Supply Chain Planning project and
realized business goals of consistent business processes, greater transparency
into customer demand profiles and reduction in inventory levels freeing capital.
PMO Transformation. Collaborated with business leaders to formulate new PMO
work intake process into clear, simple steps. Brought greater definition to roles,
scope, process and reporting. Structured, defined and managed collection of
initiatives needed to achieve high-level business goals.
PMO Execution. Achieved project execution excellence through expansion of
holistic, repeatable, consistent project management practices. Implemented
Lessons Learned process and repository, rigorous risk mitigation, and defined
roles and responsibilities resulting in on schedule/on budget delivery.
Global PMO Creation. Challenged with creating innovative approach to global IT
Sarbanes-Oxley PMO structure, governance and methodology across 5 business
lines and 18 countries. All application and infrastructure controls assessments
completed ahead of schedule and under budget.

Team Direction & Development

Strategic Roadmap Planning &
Stakeholder Relations
Enterprise-Scale Deployment
Global, Multi-cultural Inclusion
Demand Management
Business Process Re-engineering
IT Financial Planning &
Lean Six Sigma

Program / Project Management Consultant
Houston, TX | 2003-2007 & 2009-present
Simplified PMO Process: At Air Liquide, created Project Management Center of Excellence for the Americas.
Streamlined work intake process reducing ambiguity and effort required by business partners resulting in increased
customer satisfaction. Developed business cases, secured funding approvals, and negotiated contracts.
Built Global PMO Organization: At Hewlett-Packard, created global IT SOX PMO organization, governance and
methodology across 5 business lines and 18 countries. Teams evaluated manual and automated controls such as
intrusion prevention/detection, data encryption, recovery process and physical data center security. All application
assessments performed remotely without any travel expenditures.

Partnered with Internal Audit to identify improvement to HP Global IT Policy and Procedures.

Developed self-assessment training plan and facilitated adoption throughout IT organization.

Responsible for $10M annual operating budget with 25 FTEs located in 7 HP offices globally.



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Program / Project Management Consultant

Rescued Mission Critical Project: At Air Liquide, turned around Oracle Supply Chain Planning project that had lost
credibility with senior management by expanding business partner involvement, providing transparent status, issue
management, and implementation of risk mitigation plans. Successful project allowed manufacturing sites to closely
plan materials supply with customer demand. Managed IT budget of $4.5M.
Expanded Business Roadmap: At Baker Hughes, developed and implemented roadmap to revitalize oil field services
application serving over 12,000 internal and external customers globally. Major initiatives included enhanced security,
new streamlined user interface, and expanded capabilities. Used Agile approach to .Net development and HP Quality
Center for defect management. Business unit realized new business while minimizing IT investment. On/off shore
Improved Business Process: At Hewlett-Packard, led business process documentation workshops in Seoul, S. Korea
and Tokyo, Japan to strengthen major operational controls in Order-to-Cash process.
Houston, TX | 2007--2008
Developed PMO Project Managers to deliver predictable outcomes in project delivery using the same methodology and
processes resulting in the PMO viewed as trusted partner in solving business problems. Delivered projects on time with
sound financial stewardship.
Business Transformation Program Office Manager
Expanded PMO Tools & Practices: Extended proprietary methodology for Lessons
Learned, Risk Management and Change Control to achieve excellence and consistency in
project execution for newly created PMO within the Business Strategy department.
Monitored Adherence to Standards: Conducted interim project reviews to ensure
adherence to methodology, performed quarterly project risk assessments and validated
financial performance measures.
Team Leadership & Development: Mentored and coached project managers to develop
their potential to result in a high performing team.

Key Benefits to Business

Predictable results
Cost certainty
Reduced time to
Quantifiable benefits

Ernst & Young LLP

Houston, TX | 1997-2002
Responsible for multiple client initiatives in the energy and utilities sectors. Included companies involved in energy
commodity trading, natural gas pipeline operations, chemicals and E&P. Earned progressive responsibility for managing
multi-million dollar projects, strategic roadmaps, application architecture, IT strategy and organizational change
Senior Manager
Business Strategy Development: Worked with TXU Supply & Trading executive
leadership to develop new business strategy. Strategy was developed through critical
analysis of TXUs strengths/weaknesses vs. competitors in the emerging retail and large
commercial market. Presented marketplace landscape analysis in E&Ys Accelerated
Solutions Environment workshop. Facilitated consensus building and detailed go-forward
IT Strategy for New Business: For TXU, led team to develop IT strategy to support new
business processes and interfaces with retail market entity, generation, ISOs and
financial counterparties. Shortlisted software vendors capable of supporting business
requirements. Facilitated conference room pilots to select best fit products.
Built New PMO: Created PMO for TXU to implement new business processes, configure
new software, and integrate applications using EAI tool. PMO was comprised of
technology streams, organizational change management (OCM), business process
support, policy and procedures development, and business integration. PMO tasked with
ensuring integrated processes, systems and human capabilities.
Identified Business Need: Created role and led team to integrate business processes and
technology across 5 vertical workstreams for Williams Gas Pipeline.

PMO Development
Mission, vision,
Team structure
PM tools & practices
People Management
Mentor team
Foster strong
relation- ships with
business & IT
Develop & manage
reporting to sponsors



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Team Leadership & Development: Responsible for E&Y staff development. Assigned 5
staff and managers level employees to counsel in their career progression resulting in all
receiving at least 1 promotion. Active in quarterly and annual staff performance
UT graduate and under-grad recruiting manager coordinating on campus events
and in-office interviews resulting in over 30 hires.

Financial Management
Manage & drive
Track & report on
financial health of
portfolio and IT

Fast-tracked Power Trading Application: Accelerated adoption of power trading system using focused process design
to substantiate risk controlled trading 2 months earlier than required allowing company to grow power trading book
earlier than expected.
IT Strategy Development: Led team to develop IT strategy for global chemicals business which rationalized customer
information systems giving an integrated view of global sales.
Deloitte Consulting/DRT Systems
Houston, TX | 1995-1997
Responsible for multiple client initiatives in the energy sector. Included companies involved in energy commodity trading,
natural gas pipeline operations and E&P.
Supported New Business: Led team to implement natural gas transportation system including SCADA, contracts,
scheduling and invoicing for new Anadarko gas gathering business.
Sustained Business Expansion: Designed, developed and implemented custom developed multi-commodity risk
management system for Duke Energy resulting in accurate reporting of positions and risk.
Other Positions Held
Coastal Corporation, IT Director, Houston, TX 1991-1995; El Paso Corporation, Project Leader, El Paso, TX 1988-1991; KPMG
Peat Marwick, Manager, Senior Consultant, Consultant, Dallas, TX 1978-1988

Software Life Cycle Methodologies
Rapid Application Development

PPM/Project Tools
Microsoft Project/Server
Computer Associates Clarity
ServiceNow Project Portfolio
HP Project Portfolio Mgmt Center

Prototype model

HP Quality Center


Rally Software

Core Business Applications

PeopleSoft Human Capital
Oracle Financials (A/R, A/P,
G/L, iReceivables, iSupplier,
Advanced Supply Chain
Planning, Demand Planning,

Bachelor of Business Administration, Finance, University of Texas at Arlington, Arlington, TX 1978

Project Management Institute, Project Management Professional, 2010
Women in Computing
Association of Information Technology Professionals