You are on page 1of 6

Kumaravel Dakshanamoorthy

Tampa, FL 813-465-3150
Information Technology Professional, playing key leadership Client Partner role in Business
Leadership stream in High-Tech industry; Functioned as a delivery partner in Delivery
stream across diverse industries. Over 20 years of experience in managing Large Program
delivery with necessary Project Management and team/competency management skills;
Extensive experience in managing large global teams for project / program delivery.
Professional Synopsis
I am a result-oriented professional with 20+ years of IT Projects experience in diverse
verticals that includes:
High Tech Industry (Professional Services firm)
Banking, majorly in Credit Cards
Government (Corporate/Company Affairs)
Insurance (Social Insurance & Recovery)
Travel, Transportation & Hospitality
Life Sciences & Healthcare
Experience and expertise in delivering LARGE programs in Banking, Insurance &
Government Domains on Legacy (Mainframe), J2EE, and .NET/Share Point technologies;
played the following key leadership roles in TCS, in the last 17 years:
Business Relationship Manager and Engagement Director - Project Services for
one of BIG 4 Global Consulting firms in USA
Delivery Owner for Life Sciences & Healthcare and Travel, Transportation &
Hospitality verticals with in TCS from Assurance perspective; Assurance Services
Unit (ASU) is a Horizontal Service Delivery Unit and is an independent testing arm
of TCS, with direct reporting to CEO
Delivery Director for Citibank Global Consumer Group International, whose
operations are in APAC and LATAM
Delivery Manager for Ministry of Corporate / Company Affairs, India
Overall Project Manager (OPM) of a very large Social Insurance System for
General Organization for Social Insurance, Kingdom of Saudi Arabia
Project Lead / Implementation Lead for Integrated Recovery System for a Large
General Insurer in USA

Page 1 of 6

Career Profile

August 1992 - till



22+ Years


TATA Consultancy Services

Limited (TCSL), INDIA


Business Relationship
Manager &
Engagement Director

Career Progression
Business Relationship Manager (BRM) & Engagement Director Projects
09/2011 to Present
TATA Consultancy Services Ltd., (TCS), Tampa, FL, USA
Supervisor: Sivaram Parthasarathy, Head Sub Business Unit, TCS
BRM for One of the Big 4 Professional Services, Accounting and Consulting firm.
Leading a team of 600 employees and contractors, as part of USD 50 M Project
Services Portfolio and delivering services to the client that include development and
enhancements of Software applications.
Setting up of required infrastructure and related configurations for the applications
and 24 X 7 Support of the applications.
Key accomplishments in this role:
Developed annual account strategy by gaining deep understanding of customer
business portfolios and aligning the strategy to customer priorities
Identification of pipeline opportunities and solution definition, towards business
Delivered over 800 active Small and Large projects in Microsoft.NET/SharePoint
technologies, across various business portfolios viz., Tax, Assurance, Advisory and
Internal Firm Services during this period
Delivery Transformation and Quality rigor in projects, through set up of Testing
Competency Center (TCC); This got acknowledged by customer as a Thoughtleadership initiative
Demonstrated Strategic thinking by defining Project Management Competency
Center (PMCC) in leveraging diversity and bringing scale of Project Managers from
Near-shore delivery center (Montevideo, Uruguay) for delivery and management of
projects, thereby reducing 30-35% cost to business
Decreased overhead costs on projects by 7%, leading to Project-Price leadership
Achieved Operational efficiencies and increased margins by 10 basis points (bps) to
Efficient management of Service Level Credits (SLCs) and meeting project level
Service Level Agreements (Reduced SLCs by 60 bps).

Page 2 of 6

Delivery Owner Quality Assurance Services

08/2010 to 08/2011
TATA Consultancy Services Ltd., (TCS), Chennai, Tamil Nadu, India
Supervisor: Jay Natarajan, Global Operations Head ASU, TCS
Lead the overall execution and delivery of Independent Validation and Verification
(IV&V) services for clients in Travel, Transportation and Hospitality (TTH) and Life
Sciences & Health Care (LSHC) Industry verticals.
Key accomplishments in this role:
Achieved top-line revenue of USD 12M in TTH and USD 30M in LSHC Industry
verticals against Assurance Service Line during this period
Definition of Budgets and Opportunities pipeline of USD 20M for TTH and USD 50M
for LSHC business groups for FY12 (Apr-11 to Mar-12), as part of Yearly Business
Plan for Assurance Service Line of the organization.
Delivery Director Banking Services
06/2007 to 07/2010
TATA Consultancy Services Ltd., (TCS), Chennai, Tamil Nadu, India
Supervisor: Kv Suresh, Client Partner Citibank, TCS
Responsible and accountable, for the execution and implementation of Credit Cards
Management (ECS+) application for Citi India market
Citibank Mexico Banamex (Unisys to IBM Mainframe / Unix Platform)
Assessment Study, Conversion strategy formulation and preparation for execution
Citi ECS+ Amount Field Expansion Impact analysis, effort estimation and schedule
for this new opportunity
Knowledge Management Product for Citi ECS+ Production Support Usage of TCS
Product Consult (New Opportunity)
Citi LATAM ECS+ Helpdesk Support (New Opportunity)
Key accomplishments in this role:
Implemented successfully, Citi India ECS+ Convergence program for Citi India,
accommodating 50+ program change requests; delivered the ECS+ application ontime under time pressure meeting business expectations.
Delivery Manager IT Modernization and Computerization
09/2004 to 05/2007
TATA Consultancy Services Ltd., (TCS), Chennai, Tamil Nadu, India
Supervisor: Ashish Kumar, Delivery Head (TCS) for Ministry of Corporate Affairs,
Government of India
Large Application development Project (120+ person-years of effort) providing endto-end solution to enable vision of MCA in 21st century encompassing online
registration and incorporation of companies, e-Filing of company forms such as
Annual Returns, balance sheet, Memorandum of Understanding for Corporate
organizations established in India

Page 3 of 6

The primary purpose of MCA21 system is to meet the requirements and

convenience of the corporate and business community, in terms of time and
location, while reducing cost of compliance with relevant laws and corporate
The MCA21 System implemented the governments Service Oriented Approach
(SOA) in Public-Private-Partnership and Build-Own-Operate and Transfer (BOOT)
SOA is envisioned as a method to re-engineer governmental processes such that the
stakeholders, who are the focus of all MCA activities, can complete their work in an
environment characterized by simpler procedures and forms in electronic format.
Key accomplishments in this role:
Delivered re-usable architecture components viz., MCA21 Gateway, MQ Workflow
and Content Manager required APIs for MCA21 Back Office application
Execution and delivery of Back Office Registrar of Companies (ROC) application
Mitigated challenges with respect to multi-site development of application thus
enabling integration of Front Office, Gateway and Back Office components
Achieved required Performance for Architecture and Back Office application
components as stipulated by Government
Roll-out of the application at Pilot sites (2) and rest of the country [Total: 21 ROC
Offices]; On-time delivery under critical deadlines and take pride in being a reliable
delivery partner
Setting up Customer Service desks and manning them at the MCA21 Front offices
Enhanced MCA21 Application in Operations and Maintenance phases.
Engagement Manager Central Provident Fund, Singapore; Sub-contracting assignment
from IBM Business Consulting Services (IBM BCS), Singapore
04/2004 to 08/2004
TATA Consultancy Services Ltd., (TCS), Singapore and Chennai, TN, India
Supervisor: Ravi J Shah, Head Chennai, TCS
Complete in-charge for execution and delivery of Technical Proposal towards Reengineering of Member and Employer Systems applications for Government of
Prepared overall program plan, including effort estimation, timelines, tasks and
dependencies for 225 PY engagement
Ownership of Technical Architecture Finalization for Reengineering legacy
applications to Java/J2EE, including conversion of network database (IDMS) to
relational database (DB2)
Provided post-proposal support towards clinching the Re-engineering opportunity for

Page 4 of 6

Project Manager, Social Insurance and Management Information System (SIMIS) for
General Organization for Social Insurance (GOSI), Riyadh, Kingdom of Saudi Arabia (KSA)
07/2000 to 03/2004
TATA Consultancy Services Ltd., (TCS), Riyadh, Saudi Arabia and Chennai, TN, India
Supervisor: K. Subramanian, Group Leader, TCS
Responsible for design, development and implementation of SIMIS application covering
Social Insurance, Financial Accounting, Budgeting, Investments and Fixed Assets
management, Real Estate management, Payroll & HR management, Inventory, Purchase
and Contracts management.
Key accomplishments in this role:

This is a large program with 175 PY of effort delivered and implemented the SIMIS
application across KSA.

Demonstrated Business Acumen on the overall program covering Financial, Human

Capital and Technology Management for SIMIS

Played an influential role in defining, planning and finalization of Technology

Architecture thro establishment of strategic partnerships and negotiations with
Hardware/Software vendors in the Middle-East region
Role(s): Project Leader/Analyst/Programmer
08/1992 to 06/2000
TATA Consultancy Services Ltd., India, United Kingdom and United States
Worked in various projects in TCS, during this period on IBM Mainframe and Java/J2EE
technologies and same is listed below:
Product Development End-to-end solution for Euro Currency compliance
Lead the development of Integrated Recovery System (IRS) for American
International Recovery Inc., (AIR), Atlanta, GA; First Web-based Java development
project using Rational Unified Process methodology and iPlanet Application Server
(Kiva) for the customer.
Defined database conversion strategy for Re-hosting of Computer-assisted
Collection System (CaCS) for American Management Systems, Virginia, MD
Successfully managed Year 2K compliance of Advanced Materials Management
System for Q-West Communications, Denver, CO
In-charge of Year 2K Compliance Pre-analysis and Migration planning study of
Malaysian Airlines Systems
Designed, developed and supported Dead Reserve Recovery and Balance transfer
application, single-handedly for American Express (Amex), Ft. Lauderdale, FL; Incharge of implementation and support of Corporate Card and Query Reporting
System for the customers Mexico and LATAM markets
Participated in Application development and migration for Amex (Brighton, UK &
Phoenix, AZ), TATA Iron and Steel Company, India and Sun Life Assurance, UK
Page 5 of 6

Domain Experience:




Banking (Credit Cards Personal & Corporate), General

Insurance (focus on Recovery), Social Insurance (Middle-East
Geography), Government of India Company/Corporate
DB2 UDB, IBM Web Sphere Web-Application Server, Adobe,
IBM MQ, IBM MQ Workflow, IBM DB2 Content Manager
IBM Mainframes and IBM P5 AIX 5.3 Mid-range servers
MS-Visio for UML Modeling, MS Office
Structured System Analysis and Design (SSAD), ObjectOriented Analysis and Design (OOAD) methodologies, RUP


Diploma in Business Management from Institute of Chartered Financial Analysts of

India (ICFAI), Hyderabad, INDIA 04/2005 to 01/2006
Bachelor of Engineering in Computer Science and Engineering from College of
Engineering, Guindy, Anna University, Chennai, INDIA 08/1988 to 05/1992


Project Management Professional (PMP), Project Management Institute, Jan 2003

Certified Quality Analyst (CQA), now known as Certified Software Quality Analyst
(CSQA), Quality Assurance Institute, Jan 1999


U.S. Permanent Resident (Green Card holder)

Other Languages: Portuguese & Spanish (Exposure), Tamil (read/write), Hindi (can

Available, upon request.

Page 6 of 6