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DEGREE/PROGRAMME TITLE: BACHELOR OF EDUCATION

SPECIALIZATION:

Computer Science

COURSE NAME:

Management Information System

COURSE CODE:

CS407SEB

NUMBER OF CREDITS:

NUMBER OF HOURS:

45

PREREQUISITES:

CS101SEB, CS102SEB, CS204SEB, CS200SEB

COURSE DESCRIPTION:
The world is in the middle of a technological revolution that is changing just about every facet of our
lives. At the cornerstone of this revolution is the computer, which is transforming the way we
communicate, do business, and learn. The computer has become a constant companion for

millions of workers. For persons to function effectively in this age of the technological
revolution it is vital for them to not only understand but also be able to effectively use the
computer technology of today. Participants in this course will be able to understand how to
effectively exploit information technology as well as to identify, develop, and implement
appropriate information technology applications used to solve organizational problems. This will
also help participants to appreciate the use of decision support and expert systems in businesses.

GENERAL LEARNING OUTCOMES


This course will develop student teachers understanding of and response to:
1.

information technology management tools.

2.

methods used to identify, develop and implement appropriate information technology


applications used to solve organizational problems.

3.

information technologys role in enhancing managerial practices.

4.

use of decision support and expert systems in businesses.

5.

planning, acquisition and control of information systems.

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Teachers' College of Jamaica

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6.

the organizational and implementation issues relevant to the development and


deployment of information systems and/or technology within an organizational context.

CONTENT
Unit 1: IT in the Organization
Number of hours: 10
Learning Outcomes: At the end of this unit students should be able to:
1.1 evaluate an existing information system and its role in an organization.
1.2 distinguish between transactional and functional processing systems.
1.3 explain Information Systems Concepts and Definitions.
1.4 distinguish between Information Infrastructure and Architecture.
1.5 discuss the features of Strategic Information Systems.
Content
1.1 Organizations, Environments, and Information Technology
Examples of Information Systems
Information Technology Developments and Trends
1.2 Information Technologies
Information Systems Concepts and Definitions
Transactional and Functional Processing
Operational, Managerial, and Strategic Systems
Information Infrastructure and Architecture
1.3 Strategic Information Systems
Unit 2: Network and IT Applications
Number of hours: 8
Learning Outcomes: At the end of this unit students should be able to:
2.1 examine the benefits, limitations and process of electronic commerce.
2.2 evaluate the impact of information technology on organizations, individuals and society.
2.3 analyze the major ethical issues related to information technology.
2.4 distinguish between Groupware Technology and Infrastructure.
Content
2.1 Network Computing: Discovery, Communication, and Collaboration
The Internet
Groupware Technology and Infrastructure
2.2 Electronic Commerce
Direct Retail Marketing and Advertising
Business-to-Business Applications
Legal and Ethical Issues
2.3 Impacts of IT on Organizations, Individuals, and Society
Ethical Issues
Unit 3: Using IT Applications in Management System
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Teachers' College of Jamaica

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Number of hours: 15
Learning Outcomes: At the end of this unit students should be able to:
3.1 evaluate the role of IT in facilitating customer relationship management.
3.2 explain the operation of data warehousing and its role in decision support.
3.3 discuss the concept of knowledge management.
3.4 compare artificial intelligence with conventional computing.
3.5 assess the benefits and limitations of expert systems.
Content
3.1 Transaction Processing, Innovative Functional Systems and Integration
Functional and Transaction Processing Information Systems
Integrating Information Systems and Facilitating Customer Relationship
Management
3.2 Supporting Management and Decision Making
Decision Support Systems
Corporate-Level Decision Support
3.3 Data and Knowledge Management
Data Warehousing, Mining and Analysis
Data Visualization Technologies
Knowledge Management
3.4 Intelligent Support Systems
Artificial Intelligence
Expert Systems
Unit 4: Managing IT Applications in Management Systems
Number of hours: 12
Learning Outcomes: At the end of this unit students should be able to:
4.1 evaluate tangible and intangible information technology benefits
4.2 evaluate alternatives to in-house systems development.
4.3 create an IT plan.
4.4 create a strategic information plan.
Content
4.1 Planning for Information Technology and Systems Janheal and Aldyne
IT Planning
Strategic Information Planning
Information Requirements Analysis
Planning Information Technology Architecture
4.2 Information Technology Economics
Evaluating IT
Accounting for Costs
4.3 Systems Development
Comparing Alternatives for Acquiring New Systems
4.4 Managing Information Resources, Control and Security
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Teachers' College of Jamaica

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Managing the Information Systems Department


Protecting Information Systems

Teaching Strategies (Lectures, Class Discussions, Tutorials, Group Activities, Case Studies,
Handouts)
ASSESSMENT STRATEGIES
Coursework:
Weighting: 40%
Teacher Quizzes and Tests [Multiple Choice and Short Answer questions]
on all units
Group project

20%
20%

Examination:
Weighting: 60%
30 Multiple Choice Question on all units
5 Structured Questions

30%
70%

RECOMMENDED TEXTS AND REQUIRED READING


Laudon, K.C. & Laudon, J.P. (1998). Information Systems and the Internet. (4th ed.). Fort
Worth: The Dryden Press.
Schultheis, R. (1997). Management Information Systems. (4th ed.). New York: McGraw-Hill.
Wiley, J., Turban, E., Mclean, E. & Wetherbe, J. (2001). Information Technology for
Management: Making Connections for Strategic Advantage. New Jersey: Wiley.

Updated September 4, 2013

Teachers' College of Jamaica

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