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Heathrow Airport

Overview

J4
J4b
J15
H

N
Y LA

PA

Long Stay

Business

Long stay

A4

T3

Terminal 1

Short Stay

T2

Terminal 3

Heathrow Connect

Underground

Buses & coaches

Heathrow Express

Terminal 2

A30

Heathrow Connect
Buses & coaches

M25

RO

AD

Sixt

Heathrow Connect

RD

Heathrow Express

A315
S

Underground

T4

I
S TA

Short Stay

NES

RO

AD

Buses & coaches

Check-in
Ground floor

Level 1 (Departures level)

Departure lounge

TH

GG

Heathrow Airport overview

T
EA

U
SO

ES

FA

GR

Terminal 4

Contents

EW

Central
Bus Station

US

Heathrow Express

AY

Short Stay

CA

A3113

Underground

T1, T2 & T3

Avis
Budget

Terminal 5

Heathrow Airport
T1

Short Stay

Avis
Budget

T1, T2 & T3

Short Stay

T5

AY

T5

TUNNEL

Business

Hertz
Enterprise
Europcar
National
Alamo

A4

B AT H R OA D

Pod
Parking

T5

J14

London

J4a

A3044

A312

A437

TH

H AT C H L A N E

A
ON RO

A4

PS

H RO
AD

Dollar
Thrifty

M4

SI

B AT

J3

A408

A3044

M25
A4

WA

Slough
Reading
The West

O
OL L

M4

M4

A3044

Arrivals
Arrivals

Onward travel

Version 14 Heathrow T3 05/15 2015 LHR Airports Limited. Published May 2015.

T4
Long Stay
& Business

A30

A315
0km
0mi

1km

0.5km
0.5mi

1.5km
1mi

Terminal 3

Shopping
16

Excess Baggage Company 

Check-in
Ground floor

Ticket desks
Air Canada 
American Airlines
Zone G

14

13

Finn Air

12

IranAir

23

American Airlines flagship check-in14

Zone H

12

Entrance

Zone F

Japan Airline

ANA

Middle East Airlines 

ASIG

Persian International Airlines

British Airways

13

Cathay Pacific 

3
10

8
21
8

Royal Jordanian 
Singapore Airlines

15

Thai Airways

19

Emirates

Turkish Airlines

22

EVA Air

20

Virgin Atlantic

Dnata

11

7
11

Entrance

Services

Up to

Departures
Food and drink

Airline service desk

Entrance

15

Bureau de change

10

Shopping

Travelex

16

Zone E

Up to

VAT
17 refunds

Entrance

Down to
Trains to London
Underground
Central Bus Station

19
20

Up to

Departures
Food and drink

21

Up to

Shopping

Departures

Zone C
4

Entrance

22

Contents
Heathrow Airport overview

Up to

Check-in
Ground floor

Level 1 (Departures level)

Departure lounge

23

Departures
3

Zone B

Zone A

4
24

Arrivals
Arrivals

Up to

Onward travel

Departures

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Up to
lounges

Repack area

Accessible toilet All

Smoking area

Baby care

Stairs

Drinking
fountain

Escalator

All
24

Trolleys
VAT
refunds

VAT refunds
17
managed by Travelex

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

Zone D
18

Commercial exports

Entrance

Toilets

Telephone


18

VAT refunds
17
managed by Travelex

Departures

Lift

Terminal 3

Up to
16 American
Airlines lounge

Check-in
Level 1 (Departures level)

Along to
17 Virgin Atlantic
Revivals lounge

15

Shopping
Boots

14

Glorious Britain 

Post Office 

10

Rolling Luggage 

6, 7

WHSmith 

4, 8

19

Food and drink


Cafs

14

Bars and restaurants

Caff Nero 

13

Pret A Manger 

Leon 

12
1

The Three Bells


Pub and Kitchen

Services
Airline Lounges

13

12

American Airlines
lounge

16

Virgin Atlantic
Revivals lounge

17

Moneycorp
Travelex

Fast track

10

Heathrow Airport overview

Check-in
Ground floor

Level 1 (Departures level)

Departure lounge

Security

Departures

Down to

Check-in

Security

3 Special assistance

Arrivals

Arrivals

Onward travel

Virgin
Upper Class
Wing

Version 14 Heathrow T3 05/15 2015 LHR Airports Limited. Published May 2015.

Toilets

Multi-faith 
prayer room

Postbox

19

Accessible toilet All


15

Baby care
Drinking
fountain

14
VAT
refunds

All
18

VAT refunds
5
managed by Travelex

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

VAT
refunds

Internet facility

Contents

Telephone

VAT refunds
5
managed by Travelex

Departures

11

Special assistance
Stairs

Information

Pharmacy

Down to
Trains to London
Underground
Central Bus Station

Escalator

Lift

Bureau de change

11

Cash machine

Terminal 3

Departure lounge
Level 1

Gates 2329

Up to
21 Multi-faith
prayer room
22 Play area
(Family lounge)
Lounge A

Gates 3042

10 minute walk

Shopping

52

23

23

24

19

15

17

23

18
41

13

25

12

27

42
40

10
45
43
9

39

44

28

20 minute walk
Lounges F, H

46

29

49

30
20

Dixons Travel

25

Ted Baker

Glorious Britain

36

Thomas Pink

Tiffany & Co.

11

Harrods

42

Watches of Switzerland

Herms

10

WHSmith

Jack Wills

34

WHSmith Books

29

Jo Malone

50

World Duty Free

4, 41

MAC

51

World of Whiskies

37

Miu Miu

47

Zara

19

12
24, 33

Food and drink

Lounges

Bars and restaurants

Admirals Club

Bridge Bar and Eating House 27

British Airways lounge


Lounge F

Gates 1322

Cathay Pacific lounge


Lounge C

Gates 111

Caviar House & Prunier Oyster Bar

45

Caviar House & Prunier Seafood Bar

46

Oriel French restaurant and bar

14
6

Strada Italian restaurant and bar

17

YO! Sushi 

26

Caff Nero

40

EAT.

31

Pret A Manger

18

23

Lounge H Gates 1322

Emirates lounge

Lounge E Gates 111

Executive lounge

Lounge F Gates 1322

Family lounge

Lounge A 22

No.1 lounge

Lounge F Gates 1322

Virgin Clubhouse

Lounge H Gates 1322

Travelex

3
4

Entrance
from Check-in

Commercial exports

21

Pharmacy

28

Play area
Family lounge
Lounge A

22

Telephone

Accessible toilet All


Baby care
Drinking
fountain

Postbox
Seating

VAT
refunds

Arrivals

Special assistance

Version 14 Heathrow T3 05/15 2015 LHR Airports Limited. Published May 2015.

4
53

52
53

VAT refunds
1
managed by Travelex

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

Toilets

Special assistance
Stairs

Multi-faith 
prayer room

2, 15

Cash machine

Information

Lift
38

VAT refunds
1
managed by Travelex

Security

Check-in

Internet facility

Bureau de change

1 VAT
refunds

39

Sunglass Hut

Moneycorp

Contents

Sunglass Boutique

Entrance
from Check-in

Onward travel

32

Airline service desk

Caff Italia
Lounges C, E

Arrivals

13

Cath Kidston

33

10 minute walk

Smythson

Services

32
4

Gates 111

Level 1 (Departures level)

44

31

34

51

Entrance
from Check-in

30

35

50

Departure lounge

35

Bvlgari

Cafs

36

48

38

37

47

Rolling Luggage

Rhubarb British restaurant and bar

Gates 1322

Ground floor

16

26

11

Heathrow Airport overview

48

Burberry

Gucci

20

16

49

Paul Smith

Chanel

23

14

Mulberry

28

Boots

20 minute walk
Caff Italia

43

Bally

Terminal 3
Arrivals
Ground floor

Shopping
Boots

Food and drink


13

Excess Baggage Company 

10

11

Cafs
Bite and Globe Restaurant 

Voyager Entertainment Family 

17

Caff Nero

Voyager Entertainment 18+

16

M&S Simply Food 

WHSmith 

14

Bars & restaurants

World Duty Free 

2
12
4
1

The Globe Freehouse 

21
22

23
24

25

26

28

27

Services
Airline lounges

29

30

20
2

32

Entrance

14

Up to
18 Multi-faith
prayer room
19 American Airlines
lounge
Departures

13

Check-in
Ground floor

Level 1 (Departures level)

Departure lounge

Arrivals
Arrivals

Onward travel

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12

Seating
6

Stairs

Baggage reclaim

Down to

Underground
Central Bus Station
Terminal 1 walkway

Up to
11 Virgin Atlantic
Revivals lounge
T3 Short stay
carpark

Travelex

Accessible toilet All

Internet facility

Baby care

All

Drinking 29, 31, 32


fountain

Meeting point

Multi-faith 
prayer room

18

Pharmacy

13

21, 26

Tourist information

Tourist services
20
British Hotel
Reservation Centre

7, 15, 24
Postbox

Car rental

Toilets

Help point

Moneycorp

Telephone

Escalator

Lift

Bureau de change

16

Trains to London
& Terminals 4, 5

Contents

Baggage
22, 23, 25

enquiries
27, 28

10
15

17

Chauffeur service

9
11

Virgin Atlantic
Revivals lounge

Heathrow Airport overview

Emirates Chauffeur
Drive lounge

31

Cash machine

Customs

8
Passenger area
Public area


19

American Airlines
lounge

UK Border Agency

10

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

Terminal 3

Arrivals (Onward travel)


Ground floor

Shopping
Boots

Food and drink


12

Excess Baggage Company 

13

12
610

Passenger area
Public area

4
Exit from baggage
reclaim hall

6
5

15

WHSmith 

13

Delivery

25

Help bus

Hotel by bus

Hotel Hoppa

1718

Group travel

710 13

Entrance

12

16

11

17

18

15
20

16 Multi-faith
prayer room
17 American Airlines
lounge
Departures

Underground

Up to

Central Bus Station

10 Virgin Atlantic
Revivals lounge

Terminal 1 walkway

T3 Short stay
carpark

Trains to London
& Terminals 4, 5

17

Delta Airlines
arrival lounge

Emirates Chauffeur
Drive lounge

Virgin Atlantic
Revivals lounge

Down to

Up to

American Airlines
lounge

13

Car rental (off airport)


Dollar Thrifty, Sixt

22

Car rental (on airport)


Avis, Budget, Europcar, National,
Alamo, Enterprise, Hertz

21

Car parking (off airport)


NCP Flight Path, Purple Parking,
Purple Parking Business, Reeds

22

Services
Airline lounges

14

18

Voyager Entertainment 18+

11
Entrance

19
1

18

M&S Simply Food 

Bus and coach stop allocation

15

Voyager Entertainment Family 

Bite and Globe Restaurant 

10

Cash machine
Chauffeur service

Smoking area
Taxi rank

Internet facility

Telephone

Lift

Toilets

Accessible toilet All

Meeting point

Multi-faith 
prayer room

16

Baby care

All

Drinking water

All

Pick-up point

21

22

Bureau de change
Pharmacy
Travelex

Postbox

12

5, 14

Bus stop

Tourist information

Tourist services
19
by British Hotel
Reservation Centre

Seating

Bus tickets

UK Border Agency

Stairs
Car rental

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

Contents
Heathrow Airport overview

Check-in
Ground floor

Level 1 (Departures level)

Departure lounge

Arrivals
Arrivals

Onward travel

Version 14 Heathrow T3 05/15 2015 LHR Airports Limited. Published May 2015.

20