Heather Dahlgren 7675 Brigadoon Pl NE Fridley, MN 55432 (612) 719-0536 Objective: As a warehouse employee, I am looking to further my career

by moving more solidly into the marketable aspect of power equipment operation, data entry and shipping/receiving. I have over five years of experience in small and large warehouse facilities and am looking to further that experience at a company that values safety, productivity, effective management and employee cooperation. Work Experience: Sam's Club Fridley, MN Customer Service 10/2009-12/2009 At Sam's Club, I performed extensive customer service activities, including but not limited to cashiering, member assistance and merchandise evaluating and restocking. McKesson Pharmaceuticals Little Canada, MN Material Handler 3 7/2008-11/2008 I was highly involved in shipping, receiving, storing, and distributing of products, materials, parts, supplies and equipment at my facility. I unpacked and checked goods received against purchase orders/invoices, and pulled and filled orders. I also examined, stocked and distributed materials, including prescription drugs and medical equipment from inventory and on manufacturing lines. McKesson has a very strict performance standard regarding both quality of work (accuracy standards) and quantity of work (efficiency). My work was assessed both by an independent computer-based tracking system and visually. In the time I was employed at McKesson, I exceeded both standards on a constant basis. I was also part of a team of employees that handled over one million dollars of inventory nightly. Lowe's West St. Paul, MN Receiver 3/2007-06/2008 I worked in the Receiving Warehouse at Lowe's for about one and a half years. During that time, I served as a Receiving Clerk, a Receiver, and a Power Equipment Operator. I am familiar with all aspects of warehouse operation, from unloading, power equipment usage and dealing with LTL and DC shipments to receiving and entering of merchandise via computer. I can quickly and effectively operate stand-up electric forklifts, gaspowered seated forklifts, order pickers and electric pallet jacks and can lift up to 70 lbs. repeatedly and up to 350 lbs. with order picker assistance. During a typical workday, I was responsible for receiving, staging, and accurately inputting thousands of dollars of inventory. I am willing and capable of moving at an efficient pace,

ensuring that large quantities of freight were received. I am a highly motivated worker that is able to work accurately with minimal management. In my duration at Lowe's, I also aided in two store openings as part of a district team that unloaded, received, staged and processed over three million dollars of inventory in less than a week. Fed Ex Express Minneapolis, MN Package Handler 1/2006-11/2007 At the Fed Ex facility, I worked with over thirty people in a large warehouse setting sorting, packing and transporting up to forty thousand packages a day from and to planes and large cargo containers. This job greatly aided my sense of efficiency and motivation, as there were set time constraints, as well as my ability to communicate and cooperate with multiple employees in a large-scale setting toward a common goal. It also greatly enhanced my ability to self-motivate and self-manage. While employed at Fed Ex, I worked in environments that drastically varied in temperature and visibility. I am thoroughly capable of working in uncomfortable physical conditions and around weather obstruction while still maintaining expediency and safe work practices. Michael's Custom Frame Shop Plymouth, MN Senior Certified Framer 8/2006- 4/2007 During my tenure at this frame shop, I was primarily in charge of managing employees, training new associates, building and executing custom framing orders on a large scale, and maintaining equipment/work environment per OSHA safety standards. When employed here, I became aware of the hazards of working in an unsafe facility and am extremely committed to maintaining the security of my equipment, self and coworkers. Consumer Choice/St. David's Minnetonka, MN 2/2006- 10/2006 Personal Care Assistant As a PCA for St. David's Developmental Services, I provided personalized care, developmental education and transportation for an autistic child. This job greatly increased my patience, ability to tolerate setbacks, and affinity for brainstorming new solutions to seemingly insurmountable problems. Lakewinds Minnetonka, MN 8/2003-12/2005 Grocery/Grocery Buyer Worked in the warehouse section of a natural foods co-op when in college, stocking and packaging bulk foods, ordering large quantities of product for the store, and maintaining equipment as needed. This job required a serious attention to detail and computer literacy. It also instilled in me the ability to work efficiently in physically uncomfortable environments. More work experience can be provided as necessary.

Education: Anoka Ramsey Community College 1/2009-present Completing MNTC/Associate in Arts degree with emphasis in Spanish. Normandale Community College Bloomington, MN 8/2005 - 6/2006 Majored in Anthropology/Spanish.