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CBI Product Factsheet

:
Cloud Computing in
Eastern Europe
‘Practical market insights into your product’
The cloud adoption rate in Eastern Europe is not yet very high,
but it is growing quickly. Poland is the most developed market
when it comes to outsourcing and cloud adoption. The Baltic
countries show an average of 20% growth in the IT sector,
and a shortage of staff. This factsheet shows that each region
or country within Eastern Europe offers good opportunities for
cloud computing providers from developing countries, but each
in its own way. There are two ways to approach this market
that offer good opportunities for DC providers: to develop your
own cloud solutions (SaaS) and offer them in Western Europe,
or to develop cloud solutions for an EU partner (classic
outsourcing). In general, companies have a better chance on
the market if they specialise in either one of them.
Introduction
This product factsheet (PFS) focusses on Eastern Europe
which in this PFS includes Estonia, Latvia, Lithuania,
Poland, the Czech Republic, Hungary, Romania and
Bulgaria. These countries were recently seen mainly as
outsourcing destinations, but within the last few years,
they have increasingly become important outsourcers
themselves. Industry experts identified SaaS as the
most suitable service for DC cloud service providers.
IaaS and PaaS need very high investments, which can
generally only be made by large providers, and trust in
the infrastructure/ platform/provider is very important.

Product Definition
Cloud computing is the provision of infrastructure, platform or software as a
web-based service (see Figure 1).
 Infrastructure as a Service (IaaS): the delivery of computer infrastructure as
a web-based service. Instead of purchasing servers, storage, data centre
space or network equipment, clients subscribe to those resources as a
variable-cost service. The service provider owns the equipment and is
responsible for housing, running and maintaining it.
 Platform as a Service (PaaS): the delivery of a computing platform as a webbased service. This typically includes an operating system, a programming
language, an execution environment, a database and a web server.
 Software as a Service (SaaS): the delivery of software applications/solutions
as a web-based service, for example horizontal business applications like

Source: CBI Market Information Database • URL: www.cbi.eu • Contact: marketintel@cbi.eu • www.cbi.eu/disclaimer

the cloud model delivers the tools and possibilities to work from any place at any time and therefore facilitates working from nearshore/offshore locations (Figure 2).eu/disclaimer . Enterprise Resource Planning (ERP). They pay on a pay-as-you-use basis. The advantage is that companies do not have to purchase software and do not need to buy and maintain IT hardware to run the software on. Furthermore. scalability (the infrastructure should be virtually infinitely scalable) and pay per use. Human Resource Management (HRM) or finance and accounting.CBI Product Factsheet: Cloud Computing in Eastern Europe Customer Relationship Management (CRM). virtualization) Source: Peergroup ITO/BPO 2013 Benefits Important benefits of cloud computing that distinguish it from traditional outsourcing are self-service (clients can order/create new services online).eu • www. Fig 2 Benefits of cloud computing Self service Scalability Flexibility Cloud computing benefits Low cost of ownership Pay per use 24/7 support Location independent Source: Peergroup ITO/BPO 2013 Cloud Computing solutions/services can be managed within a company (inhouse) or outsourced. storage.  Nearshore: to foreign providers within the region (nearshoring). Furthermore. Source: CBI Market Information Database • URL: www.cbi. network. Fig 1 Cloud computing structure SaaS Application Middle ware PaaS Operating system IaaS Hardware (services.cbi. Outsourcing can take place:  Onshore: to providers within the same country (onshoring). typically overseas (offshoring).  Offshore: to foreign providers outside the region.eu • Contact: marketintel@cbi. Content Management (CM). which means that it is delegated to external service providers. implementation is much faster and functionality updates can be done easily.

The more innovative/creative your cloud service.eu • www. in a variety of categories. knowhow or skills.eu • Contact: marketintel@cbi.cbi. but also on other areas such as flexibility. If you offer SaaS solutions directly to the market (so when it is not software development outsourcing).eu/disclaimer . the benefits that cloud computing offers are growing each year. in order to take away security and privacy concerns from potential customers. The fourth reason for companies from Eastern Europe to outsource cloud computing is because they want to focus on their core business. CFA: Be transparent in cost benefits: avoid hidden costs. Especially companies that are new to the cloud. Whereas in the southern countries of Eastern Europe. CFA1: Focus on competitive pricing while maintaining high quality services. Estonia. However.cbi. Latvia and Lithuania are all dealing with a shortage of IT specialists. new or faster way than your competitors. cost savings and business continuity.  1 Data security and privacy: data security and privacy are of utmost importance to companies in Eastern Europe. geographic reach. CFA: In order to stay ahead of the developments on the cloud computing market. there are more or less enough IT specialists. to nearshore or offshore IT services/solution. This is because offshore data security and privacy are perceived as being of an inferior quality compared to onshore or even nearshore. These concerns form a threat to offshore cloud service providers as they make the barrier for entrance higher. This product requirement is therefore expected to remain very important within the next years.  Access to knowledge or external skills: access to knowledge and skills that companies do not have in-house in the third most important reason for companies in Eastern Europe to outsource cloud computing solutions/services.CBI Product Factsheet: Cloud Computing in Eastern Europe Product Specifications  Price: for companies in Eastern Europe the main reason to adopt cloud computing is to save costs. including higher availability. they have access to excellent knowledge and skills and that they can focus on their core business while their cloud solutions are in good hands. a reputable IaaS/PaaS provider should be selected. continuously monitor new cloud computing needs and requirements of the companies in your target market. And do not only compete on price. this is not the case for the Baltic countries. are very concerned with safety issues.  Improvement in quality: the second most important reason for Eastern European companies to adopt cloud computing is the improvement in the quality of the processes that are moved to the cloud. Try to offer your services in a better. This means that cloud service providers have to be very clear and transparent about their pricing. Consideration for Action Source: CBI Market Information Database • URL: www. CFA: Give examples of how your cloud services/solutions can improve the quality of the processes within the outsourcing company. Also. different. the better you can distinguish yourself from competitors. according to various research studies in the individual Eastern European countries. These countries are more likely than the other Eastern European countries. Improvement in cost level or reduction (price) is also the main reason to outsource cloud services. CFA: Emphasise the advantages that outsourcing offers: mention that by outsourcing cloud services to you. Try to cater to these needs by being innovative and creative. costs are also one of the major concerns for Eastern European companies when it comes to the use of cloud services. which has all the necessary security credentials.

CFA: Weather you decided to offer your own SaaS solutions.CBI Product Factsheet: Cloud Computing in Eastern Europe CFA: Provide information about your company’s data security and privacy measures. for example finance and banking. additional services. the ease of the transition or the benefits your services realised as this will prove your expertise and enhance your reputation. CFA: Offer assistance in the implementation and integration of your cloud services. team up with a reputable IaaS/PaaS provider that has all the necessary security credentials. contracting terms (length.eu/disclaimer . CFA: Avoid data security and privacy sensitive markets.eu • Contact: marketintel@cbi. or offer cloud solution software developments services to Eastern European companies. you eliminate potential doubts companies might have regarding data security. If you decide to offer SaaS solutions directly to the market.cbi. change management process. Source KBC 2014. Around two-third of Eastern European companies say that too little confidence in external partners is the main reason not to adopt cloud services. scope. for example. Furthermore. review). These are generally ‘regulated’ industries and industries where personal/corporate data is used in large quantities. CFA: Offer cloud services that can easily be integrated with other tools/solutions. The integration capability of a cloud service is therefore one of their most important requirements for cloud service providers. CFA: Apply for security standards to support your commitment on data security and privacy. you comply with EU legislation as the infrastructure service provider has to take care of many compliance issues related to the EU/your target country’s market. CFA: Offer potential buyers a pilot project in order to demonstrate the integration capability of your cloud service.cbi.eu • www.  Flexibility: flexibility in the customisation of the cloud service and flexibility in contracts and Service Level Agreements (SLAs) are other important requirements of Eastern European companies regarding cloud services. by selecting technologies that are based on open standards (a standard that is publically available and of which the specifications can generally be implemented on a royalty-free basis).  Reputation and confidence in partner: relevant industry expertise and reputation are important requirements for Eastern European companies that are selecting a cloud service provider. CFA: Have clear satisfied customer testimonials about the quality of your services. including data security and privacy. service levels and technology change. aviation or telecommunication. Source: CBI Market Information Database • URL: www. you have better chances on the market if you specialise in either one of the business models. CFA: Be flexible in the customisation of your service: adapt your services to the specific needs of your customer.  Integration capability: the complexity of integration of cloud services with in-house solutions and the compatibility with other solutions are an important barrier for Eastern European companies that are planning/considering to adopt public cloud services. CFA: Explore your company’s possibilities to provide services on cloud infrastructure in your target country. By doing so. The key areas in contracts and SLAs where flexibility can be brought into are: pricing. healthcare.

cbi. CFA: Although the EU legislation applies in all Member States. The legislation therefore also affects businesses in non-EU countries that supply EU companies. Common  ISO 27017 and 27018: ISO is currently developing standards for information security controls for cloud computing services (27017) and privacy aspects of cloud computing (27018). For specific information about the copyright computer programmes legislation in your target country. Buyer requirements Buyer requirements can be divided into: 1. be for example flexible in the length of the contract and be flexible in the additional services that can be included in the contract. refer to the relevant competent authority in that country. Source: CBI Market Information Database • URL: www. Fig 3: EU buyer requirements for cloud services Niche Industry specific requirements ISO 9001 CMMI Copyright computer programmes ISO 27002 Common ISO 27017 and 27018 Personal data protection Must Must  Copyright computer programmes: the EU established specific rules to protect computer programs by means of copyright (Directive 2009/24/EC and Directive 2001/29/EC).eu • Contact: marketintel@cbi.  Personal data protection in electronic communications: the EU regulates the protection of individuals with regard to the processing of personal data and on the free movement of such data. CFA: Refer to EU legislation: Copyright of computer programmes for more information. It is therefore important that you comply with the EU legislation on personal data protection.eu • www. the quality of enforcement differs per country. Must: requirements you must meet to enter the market. for example legal requirements. including imported programmes. CFA: Providers outside the EU can be held responsible for violations of EU data protection requirements.cbi. Niche: requirements for specific segments. Common: requirements you need to comply with to keep up with the market. The legislation aims to ensure certain security against unauthorised reproduction of computer programs and applies to all computer programmes marketed within the EU. 2.CBI Product Factsheet: Cloud Computing in Eastern Europe CFA: Be flexible in your contracting and SLAs. Refer to EU legislation: Personal data protection in electronic communications for more information. Providers of technical services regarding electronic communications to EU companies have to take into account the EU legislation on personal data protection (Directive 2002/58/EC and 95/46/EC). 3. Figure 3 gives an overview of EU buyer requirements for cloud services. These standards supplement the ISO 27002 standard and are expected to be published in 2014 or 2015.eu/disclaimer .

Estonia has the smallest IT sector of the three.cbi. However. Refer to the website of CMMI Institute for more information about the CMMI certification process. For information on ITO buyer requirements in the EU market in general.iso27001security. CFA: ISO 9001 is one of the best known quality standards among Eastern EU companies. integrity and availability of information within an organisation. CFA: If you cloud services for a specific industry. see a shortage in IT specialists. Czech Republic comes second (€3.org for more information on the 27002 standard. This offers opportunities for cloud computing specialists from developing countries as a shortage in IT staff is a good driver for nearshoring or offshoring IT services.eu • www. Source: CBI Market Information Database • URL: www. Industry associations can be a good starting point to look for them.  ISO 27002: ISO 27002 is the standard governing information security and management. The ISO 9001 standard represents requirements for the development and implementation of quality management systems in an organisation.479 million) and Hungary (€1.139 million). CFA: CMMI is less well-known than ISO 9001.618 million).  Capability Maturity Model Integration (CMMI): ensuring world-class quality and service delivery is an increasingly important access requirement for offering global sourcing solutions. In all Baltic countries. From the Baltic states. Poland has the largest IT market value (€5. Trade and Macro-Economic Statistics IT market  IT market value largest in Poland: of all Eastern European countries that are mentioned in this PFS.  ISO 9001: ISO 9001 is an important standard for service providers. refer to CBI’s ‘EU Buyer Requirements’ for ITO. research the availability of industry specific certifications/standards and consider applying for them. Refer to the website of ISO for more information. Using the worldwide adopted CMMI model (in which you can achieve a 1-5 level rating) is a good way of proving to your customer that you are able to deliver the required service quality. this has to be researched by industry. followed closely by Latvia. CFA: As data security is a main challenge in cloud computing. Refer to http://www. HL7 and HIPAA for the healthcare industry or PCI DSS for the payment card industry.com for more information. followed by Romania (€1. Lithuania has the largest IT sector.eu • Contact: marketintel@cbi. However. which limits growth of the sector. Refer to http://www.cbi.CBI Product Factsheet: Cloud Computing in Eastern Europe CFA: Follow the developments on the ISO 27017 and 27018 standards as they are expected to become important for cloud service providers. depending on the industry the cloud solution will be used in. the IT market is growing quickly. Also these markets (as opposed to the southern Eastern European markets we research in this PFS). it might help in gaining trust and proving your capabilities.eu/disclaimer . Niche  Industry specific requirements: there are also industry specific certifications or best practises that can be even more important than the above-mentioned general standards/certifications.335 million). Applying for ISO 9001 is therefore recommended. adopting the ISO27002 standard is strongly recommended.27000. Examples are Basel II and III for the finance and banking industry. It provides the industry approved model for an Information Security Management System (ISMS) and addresses the confidentiality.

closely followed by Hungary (23%) and Czech Republic (22%).5%).8%).CBI Product Factsheet: Cloud Computing in Eastern Europe Cloud Computing market Fig 4: Percentage of companies that are planning to move (more) parts of their IT into the cloud within the next 3 years. IaaS is the fastest growing. Even though Eastern Europe does not make up a large part of the global spending. the cloud computing market is expected to grow in all Eastern European countries that we research in this PFS. the top segments of the cloud computing market break down as follows: cloud advertising (48%).  Business opportunities for cloud computing exist in many verticals and application areas: cloud adoption is very diverse in terms of the spread of verticals and application areas. Source: CBI Market Information Database • URL: www. between 2014 and 2017 (figure 4). this emerging market shows one of the highest growth rates.eu • www.  Cloud advertising is the top segment of the cloud computing market: according to research by Gartner in 2013. followed by Hungary (3) and Romania (2). IaaS (5. However.cbi. revealed that many companies in Eastern Europe are planning to move (more) parts of their IT into the cloud. And even though there are a few sectors that are not engaged in cloud computing. Czech Republic follows at a great distance (4). Romania leads. Poland is by far the most ready for cloud computing (they receive a ‘7’ on a score from 1 to 10. security and automation (2. 10 being the highest).cbi. were not researched in this study. Business process as a Service (28%). but statistics that are based on the same source are not available. business opportunities for cloud computing exist in almost all verticals and application areas. management. the other Eastern European countries that we research in this PFS. Of these segments. Unfortunately. the other Eastern European countries that we research in this PFS were not researched in this study. SaaS (14. together with Poland with 30%. 2014  Cloud computing market expected to grow in all Eastern European markets: research by KBC in 2014.7%). Romania 30% Poland 30% Hungary Czech Republic 23% 22% Source: KBC.eu/disclaimer .eu • Contact: marketintel@cbi.  Cloud computing spending increasing rapidly: research conducted by Gartner in 2013 shows that the cloud computing spending in the world is growing very quickly. Unfortunately.  Big differences in cloud computing readiness: a 2014 study by KBC reveals that there is a big difference in cloud computing readiness between the different Eastern European countries. PaaS (1%).

social and mobile solutions. mobile. globalisation. Czech Republic is the Eastern European country that is most ready for outsourcing IT services (6 out of 10). Use your competitors as resources to help you discover what they are doing right and sometimes also what they are doing wrong.eu • www. or are considerably cheaper.eu • Contact: marketintel@cbi. The forces converge in several ways: cloud. As Eastern European companies have a strong patrimonial attitude towards their IT assets.  Hybrid solutions: a fair share of Eastern European companies have a hybrid cloud strategy and they increasingly use both public and private cloud. Nearshoring is the second most preferred way because of cultural proximity and less time difference. there is an evident interest among Eastern European companies in outsourcing (part of) their IT services. However. and emphasise how you are different in your marketing message. social media usage and behaviour drive mobile and information solutions and cloud can be a foundation for information. CFA: Benchmark your competitiveness against onshore and nearshore ITO providers and analyse their best practices. information and cloud is unleashing large opportunities and unlocks new potential for innovations in the application space. Forecasts from the same survey revealed that within all surveyed countries. availability in the required time zone and good security and privacy measures. as references around IT outsourcing build in Eastern European countries. mobile or big data as demand for such applications is rising rapidly and is expected to continue to do so in the coming years.cbi.cbi. IT outsourcing is gaining ground. big data and cloud are four market forces that currently drive the IT market. Do not only focus on price difference but analyse what other advantages you can offer to EU buyers. It can help you identify ways to differentiate yourself from them. information (big data) and cloud: social. Market Trends Technological drivers  Convergence of social. mobile and social solutions enable the distribution of information. followed at a distance by Hungary (5). CFA: Focus on innovative cloud applications in the field of social.CBI Product Factsheet: Cloud Computing in Eastern Europe Cloud computing outsourcing market  Outsourcing readiness varies greatly: the Eastern European region itself is a popular IT nearshoring location for companies from Western Europe. 2014 research by KBC revealed that the IT outsourcing readiness varies greatly between the different countries in Eastern Europe. Offshoring is less popular. CFA: Limit the possible disadvantages of being offshore by providing excellent means of communication. mobile.  Nearshoring against offshoring: onshoring is the most preferred way of outsourcing for Eastern European companies. The use of hybrid cloud environments (a combination of private and public clouds) is growing in significance. also companies from this region are taking on a mature approach towards IT outsourcing as changing economic conditions such as competition in a single EU market. The convergence of these forces drives real business value. mobile. Furthermore. economic uncertainty and constrained access to financing make companies reconsider the way they run their operations. You can sell for example your location as an advantage for 24 hour round operations or you can specialise in a specific vertical or horizontal market. Poland (4) and Romania (1). Popular IT nearshoring destinations are countries that offer either a better IT talent pool. they are less open towards IT outsourcing than most Western European countries. The convergence of social. CFA: Differentiate yourself from onshore and nearshore providers to remain competitive. Source: CBI Market Information Database • URL: www.eu/disclaimer .

Companies are increasingly looking for ways to save costs.cbi.eu • www. However.  Subcontracting by Eastern European ITO companies: subcontracting means that ITO providers subcontract work that has been contracted to them by end user companies to other parties. the transaction costs for searching. service providers are able to sell their own applications and solutions without anyone in between. Source: CBI Market Information Database • URL: www. Subcontracting by ITO companies in your Eastern European target country is seen as the most realistic for DC cloud computing services providers. Starting your own local office in an Eastern European country is not very recommended.CBI Product Factsheet: Cloud Computing in Eastern Europe CFA: Develop tools/solutions that can easily be integrated with other tools/solutions in order to be able to operate with multiple vendors in the IT environment of your potential customer. Furthermore. CFA: Emphasise the operational cost savings that can be achieved by using your cloud services. refer to CBI’s ‘Trends’ for ITO. Focus on companies that serve the same industries as your company to increase your chances to find a potential match. CFA: Target ITO providers of which the size is in line with your own capacity.  Direct sales to end users: in the cloud. you also learn more about their business culture. CFA: Make an analysis of your company and target market to choose the most suitable entry channel.cbi. Eastern European companies are less open towards international partnerships than Western European companies which makes it more difficult to sell your products or services directly. It is therefore an interesting market channel for DC cloud service providers. it is recommended that you make a clear choice for a particular business model. or focus on developing cloud applications for an Eastern European partner. so either develop your own cloud solutions. It can offer opportunities. Also invest in Search Engine Marketing so that potential customers are able to find your company online. This will open up a new distribution channel for cloud software developers in the long term. These ITO providers can look for possibilities to subcontract part of their work to DC ITO providers. more Eastern European companies are choosing cloud applications as a way to save costs. CFA: Research the end market segment that you want to focus on in order to know how to effectively market your company. Economic market drivers  Economic crisis fuels the need for cost reduction: all Eastern European countries suffer from the economic crisis in their own ways. Another good option is having a local sales representative. but you need to have profound end market knowledge. integrating and monitoring cloud services are expected to fall due to new SaaS electronic market places. CFA: Have good promotion material available.eu/disclaimer . evaluating. If you develop cloud applications yourself. In this particular case they offer cloud services. Moreover. In any case. CFA: Attend relevant industry events in your target country to meet potential partners. such as a professional company website and a company leaflet. you can also sell them directly. Market Channels and Segments The most relevant channels to enter the Eastern European cloud computing market are described below. For information on ITO market trends in the EU market in general. And as application licenses can be expensive.eu • Contact: marketintel@cbi. The key driver for outsourcing has come back to operational cost reduction.

likta.Estonian association of information technology and telecommunications.http://www. Furthermore. value and size of the network and references. CFA: If you choose to work with an intermediary. Latvia. trade events and databases can be good sources to help you find potential customers in Eastern Europe.http://www.IT trade event.Czech association that associates companies. look at the following selection criteria: expertise (it should be in line with your services or vertical market expertise).outsourcing organisation for Central and Eastern Europe.  Mobile IT .http://suppliers.trade association for the Czech ICT sector.Latvian ICT association.org .industry association of leading Bulgarian software development companies.ictu. in Prague.http://eurocloud. in November.cssi.org . they hold several conferences and they give other information about the Estonian IT sector.cz . Source: CBI Market Information Database • URL: www.  ICT Unie .pl/en .ICT association of Hungary.register for free and go to ‘ICT’ for a database of companies in the Czech ICT sector. You can find a list of members.eu • Contact: marketintel@cbi.org . in Riga. held annually.  EuroCloud .trade association for the Czech ICT sector. CFA: Target end users of which the company size is in line with your company’s capacity. held annually.  PIIT . go to ‘Members’ for a member overview.conference for IT managers in the Czech Republic. in May.http://rigacomm. Also about cloud services and IT outsourcing. held annually.  Central and Eastern European Outsourcing Association (CEEOA) http://ceeoa. studies. in Hannover.infobalt.de . in March. in Krakow. Eastern European companies might therefore be still somewhat hesitant towards outsourcing and might prefer to work with a local intermediary such as a consultant/matchmaker or sales/marketing representative when they decide to use cloud services of a foreign provider.topiqcio.  LIKTA .lv .http://www. they are a cheap marketing tool.  Czech Society for Systems Integration (CSSI) .  Intermediary: the outsourcing market in Eastern Europe has just started to open up.eu • www. they could lead to potential pilot projects for companies as well.mobile solutions and technologies trade event.  CeBIT .lt .http://www.piit. analytics and more.ee .com.cz .Polish ICT association.cz . in November.http://www.com . where you can meet potential partners face-to-face. In the English version. They also publish research.cebit.  Infobalt .largest European Cloud event. Intermediaries can therefore also be an important channel to establish contact with potential subcontractors or end users of cloud services. held annually.com .org .org.pl .http://www.Lithuanian ICT association.itl.http://www.basscom.  ITL .  Czech Invest sector database . Go to ‘Clenové’ and select ‘Seznam clenu ICTU’ for a list of members.CBI Product Factsheet: Cloud Computing in Eastern Europe CFA: Look for potential leads in the field of cloud solutions/services in online outsourcing market places such as Odesk and Elance (freelancers) and Ariba and Hubwoo (corporate). They also organise several events in the field of IT.http://www. Examples of such sources are:  Basscom .http://www. On their website you can find members.  IVSZ . Go to their website for an overview of their members and news and events in and from Hungary.http://mobile-it. Go to ‘Catalogue’ for a list of members.cbi.hu . Poland.http://www.http://ivsz. presentations and news articles about the Czech IT market. They also provide a newsletter.largest IT trade event in Europe.  Czech ICT Alliance .cbi.czechict. Trade associations. Go to ‘Adresář členů’ for an overview of members.  TOP IQ CIO . Held annually in a different country in Europe. ITO events.czechinvest.eu/disclaimer .  Riga Comm . institutions and universities and individuals who are delivering or employing information and communication technologies and information services. Germany. Although they generally involve smaller projects for freelancers and individuals.

eu • www. ‘.ee’ for Estonia.international magazine about the developments in the different Baltic states.http://www. As salaries form a large share of the costs of IT services. CIO . has editions in almost every Eastern EU country. For all CBI’s ITO related market intelligence documents.http://suppliers. ‘. Central and Eastern European Outsourcing Association .http://ceeoa.CBI Product Factsheet: Cloud Computing in Eastern Europe You can also look for Eastern EU ITO and cloud application services/solutions providers by searching on search engines like Google. The average annual salary of a software developer in Eastern Europe is rising quickly. refer to CBI’s ‘Trade Channels and Segments’ for ITO. Go to ‘Investment opportunities’ and select ‘IT and software development’ for sector information. Price Price is the main reason for companies in Eastern Europe to consider outsourcing cloud computing services/solutions to companies in DCs.technology magazine. Romania IT .investment and business development agency of the Czech Republic.com .itonews.cbi.com .bg’ for Bulgaria or ‘. analytics and more.czechinvest.eu/disclaimer . On their website you can find members.cz’ for Czech Republic.org . ‘.eu/disclaimer Source: CBI Market Information Database • URL: www.http://www.hu' for Hungary.outsourcingportal. go to CBI’s ‘Market Intelligence Platform for ITO’.ro’ for Romania. For information on ITO market channels and segments in the EU market in general.pl’ for Poland.lv’ for Latvia. Computerworld .http://cio.com . narrow your domain to your target country’s extension: ‘. This survey was compiled for CBI by Facts Figures Future in collaboration with CBI sector expert Laszlo Klucs Disclaimer CBI market information tools: http://www. Select ‘Technology’ to find the latest news on the IT sector.baltic-course.IT outsourcing news portal from Central and Eastern Europe.lt’ for Lithuania. Field of competition Refer to CBI’s ‘Field of Competition’ for ITO as competition in the Eastern EU market is based on the same aspects as competition in the ITO market in general.technology magazine that has editions in various Eastern European countries.eu . ITO events.cbi.romaniait. ITO News .http://www. but also has reports and articles about other countries (mainly in the EU) and an overview of outsourcing events. ‘. '.an Romanian initiative that aims to promote the Romanian IT industry. Outsourcing Portal . large savings can be achieved by outsourcing cloud computing services/solutions to countries with a lower wage. Main sources         Baltic Course .http://www.cbi. Software developers’ salary levels in nearshore/offshore destinations are usually lower and it is expected that the salary difference between Eastern EU countries and DCs will grow substantially in the next few years.eu .outsourcing portal that mainly focusses on the outsourcing industry in Poland. Czech Invest .org outsourcing organisation for Central and Eastern Europe.com .eu • Contact: marketintel@cbi. In advanced search.http://computerworld. ‘.