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Business
Builder
Everything you need to steer
your course toward success

Fuel Your Business Vision
Find Your Calling
Overcome Self-Saboteurs
BE the Coach in
Your Marketing

VOLUME 13 • NUMBER 2
www.choice-online.com

Reproduced with the permission of choice Magazine, www.choice-online.com

Reproduced with the permission of choice Magazine, www.choice-online.com

QUANTUM BUSINESS MASTERY • TRANSACTIONAL VS. TRANSFORMATIONAL • COACHING FROM ESSENCE

2015-06-24 11:24 PM

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Choose to steer your course toward success

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Welcome to our annual business
builder issue, supporting the coaching
profession, one coach at a time. This
robust issue gives the real “take-home”
advice on how to be the best coach,
attract your best clients, create a
profitable business, get more organized,
face your technology fears, where to
go for answers, best resources and
everything you need to know to have
a happy coaching life.

Reproduced with the permission of choice Magazine, www.choice-online.com

Business
is a Choice

VOLUME 13 NUMBER 2

2015-06-24 11:21 PM

Reproduced with the permission of choice Magazine, www.choice-online.com

From Marketing
Struggle to
Business Success
5 mindset shifts to get more clients
By Heather Markel, CPC, ACC

W

hether you’re a new coach
or have been in business
for years, you work hard
to get new clients. For some this process is easy, but for others it feels like
an uphill battle. My work with various coaches and small business owners has allowed me to understand,
more and more, the key barriers to getting new clients. I would like to share
those with you, and offer you some
tips on how to make it easier to get
new clients and grow your business.

Problem 1
Your mojo doesn’t match
your marketing
Mojo is what makes each of us
unique. It’s our own brand of energy,
creativity, voice and mission. It’s the
fire that motivates us to be a coach,
and it’s what distinguishes us from
everyone else. Many business owners
aren’t getting the clients they want
because they’re too busy blending in,

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“When you go
to networking
events, connect
with people you
find interesting,
and follow up.”
or they’re using marketing methods
that are out of alignment with who
they are. When this happens, the
clients don’t bite, the business owner
gets frustrated and either gives up on
marketing or keeps going but shows
frustration, which turns off prospects.

Solution
Bring your personality
into your marketing
As a coach, you are your brand. Yet
I talk to countless coaches who don’t
even have a photo of themselves
on their homepage, let alone any-

where on their website! Make yourself
visible in everything you do. Whether
it’s a photo or a video, if you don’t have
at least one image of yourself on your
homepage, put that up now. Then, you
can begin to think about whether the
overall branding (logo, colors, messaging) of your business reflects who
you are now, and what you’re about.
More importantly, consider whether
your marketing strategies allow you
to powerfully showcase your expertise, or just check a box.

Problem 2
You’re working
hard, but not focused
Another key problem I see is coaches
who want more clients, but instead of
focusing on revenue-generating activities, are trying to do every marketing
activity that exists. Even worse, they’re
writing a book and developing a program when they have only one client.
One of my favorite clients, before

Reproduced with the permission of choice Magazine, www.choice-online.com

Feature

VOLUME 13 NUMBER 2

2015-06-24 11:21 PM

Reproduced with the permission of choice Magazine, www.choice-online.com

to immediately begin sales discussions.
My aforementioned client stopped
paying her social media expert, and
after we realigned her focus on revenue generating activities, she got
six clients in four months. Focus is a
powerful business tool.

Problem 3

we started, was paying a social media
expert. I asked her how many clients
she was getting in exchange for paying this expert. Her answer: “none.”

Solution

Focus on revenue-generating
activities.
The key is to focus on activities that
have an immediate impact on getting
clients. A book might get you clients
when it’s done, in a year (or three), but
not today. Networking, calling and
speaking, however, put you in front of
your target audience and position you

You’re afraid to make phone
calls or ask for clients.
Instead of picking up the phone, you
rationalize why calling is too pushy
and invasive. You send emails, and
hope for referrals, but you’re still not
making enough money to make ends
meet. Everyone is busy, and no one
reads all of their emails. So relying on
email alone is a guarantee that you
won’t be heard or seen.

Solution
Ask for business.
I know that “sales” can conjure up
negative images like a used car sales-

man or a forceful makeup counter
employee making you feel insecure
about the bags under your eyes. Aggressive and manipulative are simply
methods. They do not have to be
your approach.
I love helping my clients tap into
their unique style of selling. At the
end of the day, our role as coaches is
to help our clients succeed, in the way
they define success. If you base the
start of any relationship on genuine
interest, it dramatically shifts the
selling process.
From now on, when you go to networking events, connect with people you find interesting, and follow
up. When you meet them (because
you called to set up the appointment), learn more about what they
do and look for the problems they
have. Offer solutions to those problems. You’ll be amazed how offering
solutions can lead effortlessly to sales
conversations.
VOLUME 13 NUMBER 2

choice_v13n2_20_42_final.indd 37

Reproduced with the permission of choice Magazine, www.choice-online.com

Reproduced with the permission of choice Magazine, www.choice-online.com

“Relying on
email alone is a
guarantee that
you won’t be
heard or seen.”

37

2015-06-24 11:21 PM

Reproduced with the permission of choice Magazine, www.choice-online.com

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Solution

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phone: (800) 326-9897 USA/Canada
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phone: (800) 456-3003 USA/Canada
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email: cce@cce-global.org
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PR

P

2015

38
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T NER

Increase your value.
It’s important to remember that your
clients are paying for a transformation, not an hour. Focus your pricing
discussions on the value you bring,
and the results each person should expect to walk away with, and how long
(months) that takes. Remember, for
every hour of coaching you provide,
you also do prep work in advance,
and follow-up activities afterwards.
Be willing to say no to prospects that
want to negotiate your prices instead
of a payment plan. Invest in a business coach to confront your own fear
of investing in your success, so you
can be better positioned to handle
price objections.

Problem 5
You don’t
have a money plan.
You say you have a business, but you
have no idea of your income and expenses. Money is a moving target, and
though you know you’d like to make
$100,000 a year, you haven’t considered what that means to your business strategy, so it remains a number
you never obtain.

EMIUM

AR

You link your fees to time
rather than value.
You can be great at asking for clients,
but when it comes to asking for money,
you choke. Worse yet, when you state
prices by the hour, you open the door
to a negotiation.
That causes you to lower your rates
to the point that you show up to sessions feeling devalued. This ultimately
impacts your performance and causes
your clients to stop showing up to
sessions because they aren’t receiving
your best.

S

Solution
Track and
target your money.
Waveapps and QuickBooks are two
great resources to track your money. If
you’re not already using one, start today. At the very least, take out a piece
of paper right now. On that piece of
paper, write down how much money
you want to earn from coaching in the
next 12 months. Divide that number
by 12. You now have your monthly
revenue target.
Now, think about how much you
charge for your services. Write down
how many paying clients you need
to reach your monthly money target.
Using the $100,000 example above,
that would be $8,333 a month. If you

“The key is to
focus on activities
that have an
immediate impact
on getting clients.”
charge $500 per month, you’d need 16
clients every month to hit that target.
Now you can begin to understand how
to develop a strategy to get those clients, or shift your mindset to do something radical, like raising your prices.
Owning a business takes work,
there’s no way around that. But if you
align that work with your personality,
and take focused action towards your
goals, there is no reason you can’t get
more clients and have a blossoming
business.

Resources:
Waveappps – www.waveapps.com
QuickBooks – www.quickbooks.com

Reproduced with the permission of choice Magazine, www.choice-online.com

Problem 4

VOLUME 13 NUMBER 2
2015-06-03 12:48 PM

2015-06-24 11:21 PM