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SAP HANA Use Cases

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SAP HANA

Introduction

View an Overview of SAP HANA

View the SAP HANA Use Cases

A platform for real-time business, SAP HANA is


the only solution in the market today that both
captures data and delivers sophisticated analysis
at the same timein real time.

Curious how your business can benet from using


SAP HANA? This collection of case studies spans a
variety of the 27 industries SAP HANA is used in,
and shows why SAP HANA is the future of business.

View the Case Studies by Industry

IN-MEMORY
COMPUTING

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SAP HANA Overview


What is SAP HANA?

Why is it a game changer?

Why is it an innovative platform?

Overview

Use Cases

Industry

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View the Case Studies by Industry

IN-MEMORY
COMPUTING

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SAP HANA Overview


What is SAP HANA?

Industry

View the SAP HANA Use Cases


View the Case Studies by Industry

SAP HANA completely transformed the database industry through its


revolutionary in-memory first approach. Now, applications and analytics can be rethought without information processing latency, and senseandresponse solutions
can work on massive quantities of realtime data for immediate answers without
building preaggregates.

Why is it a game changer?

Why is it an innovative platform?

Find Out More

1,600+
startups developing
on HANA

Fastest growing product


in SAP history

Creator of inmemory
computing market category

4,100+

on-premise HANA customers

1,500+

IN-MEMORY
COMPUTING

HANA Cloud customers

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Why is it a game changer?

Overview

Use Cases

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View the Case Studies by Industry

SAP HANA can accelerate everything you do. SAP HANA can create a Google-like search experience within all
of your existing solutions, including analytics, mobile, and applications, both on-premise and in the cloud. It can help
answer any questions you may have, from any data or any system, across 26 different languages. It provides instant
responses to your questions, enabling you to ask iterative questions without any IT wait-time. With SAP HANA, eBay
now automatically anticipates what buyers and sellers want at speeds that were previously unthinkable.

Accelerate

SAP HANA can dramatically simplify ITand deliver dramatic cost savings. As shown in the Forrester Total
Economic Impact Study of SAP HANA, the SAP HANA platform can save an organization 37% across hardware,
software, and labor costs.
SAP HANA can help you innovate with new business model breakthroughs. SAP HANA removes previous
technical and cost barriers so you can innovate like never before. The University of Kentucky is transforming higher
education, improving student retention, and experiencing a 500% return on investment. And the 2014 German
World Cup team scored an unbeatable competitive edge, powered by SAP HANA.

Why is it an innovative platform?

Simplify

+
IN-MEMORY
COMPUTING

Innovate

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SAP HANA Overview


What is SAP HANA?

Why is it a game changer?

Why is it an innovative platform?

Compete as a Real-Time Business


Lead with a new business platform
Run Your Business Smarter,
Faster, Simpler
Unlock significant business value
Drive Big Business with Big Data
Unleash the potential in your industry
Capitalize on the Reinvention of
Enterprise Software
Reinvent your business with the company
that invented enterprise software
Use the Best Technology in the Industry
Leverage superior technical features to
enable Big Data

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Industry

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View the SAP HANA Use Cases


View the Case Studies by Industry

Benefit From an Open Architecture


Support for all of your technology
investments
Leverage a Platform Ready for
Prime Time
Unlock significant business value
Streamline IT Landscape to Reduce TCO
Reduce IT complexity and costs
Choose From On Premise or Cloud
Provide security, privacy, and availability
Deploy at Your Own Speed
Optimize your landscape to transform your
business

IN-MEMORY
COMPUTING

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Use Cases

Click on one of the use case categories for a detailed


view, and explore its related case studies.
BY BUSINESS
Operational Reports,
Dashboards & Analytics
Turbo-charge your organization
with a reporting solution that
provides the in-depth information
you need, at the speed you need it.

BY PRODUCT
Big Data
Gain new insights using the SAP
HANA platform for Big Data.
Acquire a variety of data sources,
perform advanced analytics, and
deliver new applications to drive
performance and gain
competitive advantage.

SAP Business Suite


powered by SAP HANA

SAP HANA
Enterprise Cloud

Drive your entire enterprise in real


time with SAP Business Suite
powered by SAP HANA. You can
plan, execute, predict, simulate,
and analyze almost instantly
along business-critical end-to-end
processes.

Secure a competitive advantage


with SAP HANA Enterprise
Cloud. The solution is built for
missioncritical operations, and
offers elasticity, automation, and
ease of administration.

Data Warehouse and


Data Mart

Real-time Operational
Intelligence

SAP Business Warehouse


powered by SAP HANA

SAP HANA
Cloud Platform

Enable your business users to


pinpoint the right information at the
right time, accelerate analyses, and
see the trends that will help them
shape smart business strategies.

Deliver real-time insight to front-line


workers by rapidly analyzing data
from machines, streaming events,
and business operations.

Get rapid access to data with


SAP Business Warehouse,
powered by SAP HANA. You can
lower costs, make better business
decisions, and drive innovation.

Build, extend, and run nextgeneration applications in the cloud


for todays always-on, mobile, social
and data driven world with SAP
HANA Cloud Platform.

Optimizing Business
Operations

Decision Support,
Simulation & Automation

Respond quickly to changing


business requirements and
market trends, and develop a
competitive advantage for your
organization. SAP and partner
solutions powered by SAP HANA
can play a dramatic role in
optimizing business operations.

Streamline business flow and


improve decision support by
leveraging advanced analytics
to transform insight into
profitable actions.

Version 2.0 Click here to download the latest version.

SAP HANA Platform


Utilize new, modern, in-memory
platform to streamline, innovate,
and transform your business with
the SAP HANA platform.

IN-MEMORY
COMPUTING

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Use Cases

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Business

Use Case Detail

Operational Reports, Dashboards & Analytics


A business can only go as fast as its systems will allow. SAP provides real-time,
in-depth data for all your dashboards, reports and analysisallowing for trusted
information so you can explore insights and test out future scenarios. Its
information you need at the speed you need it.

CASE STUDIES
City of Boston
55% less crime in targeted
location.

ConAgra Foods

Why is it a game changer?

92.9% faster transfer


of ledger data.

Molson Coors
Brewing Company
Project prototype
generation has shortened
from 5 days to 1 day.

Nippon Paint China


Optimized reports run up
to 5 times faster.

Core Mobile

TOP BENEFITS

Spirit AeroSystems
Transforming millions of
data points into timely
actionable information.

Medtronic
Drastically reduced
query times.

Mitsui Knowledge
Industry (MKI)
126 times faster
genome analysis.

Increase insights

Gain more accurate


answers

Faster response to
business questions

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
Operational Reports, Dashboards & Analytics
Customer Adoption Journey Map

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Use Cases

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Business

Use Case Detail

Operational Reports, Dashboards & Analytics


A business can only go as fast as its systems will allow. SAP provides real-time,
in-depth data for all your dashboards, reports and analysisallowing for trusted
information so you can explore insights and test out future scenarios. Its
information you need at the speed you need it.

CASE STUDIES
City of Boston
55% less crime in targeted
location.

ConAgra Foods

Why is it a game changer?

92.9% faster transfer


of ledger data.

TOP BENEFITS

Visualize any data dimension(s) for business users without IT dependence


through column-based structure.
Use prebuilt predictive libraries to deliver deeper analysis of real-time and
historical data.

Increase insights

Gain more accurate


answers

Project prototype
generation has shortened
from 5 days to 1 day.

Nippon Paint China


Optimized reports run up
to 5 times faster.

Core Mobile

Dynamically display pertinent data in real-time without prebuilt indexes and


aggregates.

Molson Coors
Brewing Company

Spirit AeroSystems
Transforming millions of
data points into timely
actionable information.

Medtronic
Drastically reduced
query times.

Mitsui Knowledge
Industry (MKI)
126 times faster
genome analysis.

Faster response to
business questions

Want to know how to get started with SAP HANA for this Use Case? Click on this arrow
to explore the Customer Adoption Journey Map.
Operational Reports, Dashboards & Analytics
Customer Adoption Journey Map

Version 2.0 Click here to download the latest version.

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Use Cases

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Operational Reports, Dashboards & Analytics

Case Study Detail

City of Boston
Organization Overview

When officials and residents of the city of Boston committed themselves


to creating a more livable, cleaner, and safer citynot to mention more
efficient and productivethey focused their attention on turning realtime
data into measurable results. To do so, they needed the ability to
monitor how city agencies perform, and pinpoint areas of improvement.
Using SAP HANA as a platform, the city of Bostons performance metrics
system, Boston About Results, has not only helped transform the city, but
also garnered the Driving Digital Government Award.
EXPLORE RELATED LINKS:

Video
Customer Journey
Blog

2,000

KPIs tracked on a monthly or


quarterly basis

55%
less crime in a
targeted location

16

departments conveying
performance through an
interactive public scorecard

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

Version 2.0 Click here to download the latest version.

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Use Cases

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Operational Reports, Dashboards & Analytics

Case Study Detail

City of Boston
Organization Overview
INDUSTRY

HEADQUARTERS

When officials and residents of the city of Boston committed themselves


Public
to creating a more
livable, cleaner, and safer citynot to mention more
Sector
efficient and productivethey focused their attention on turning realtime
data into measurable results. To Boston,
do so, they needed the ability to
Massachusetts,
monitor how city agencies perform,USA
and pinpoint areas of improvement.
Using SAP HANA as a platform, the city of Bostons performance metrics
system, Boston About Results, has not only helped transform the city, but
also garnered the Driving Digital Government Award.
EXPLORE RELATED LINKS:
WEBSITE

Video

2,000

KPIs tracked on a monthly or


quarterly basis

55%
less crime in a
targeted location

cityofboston.gov

Customer Journey
Blog

16

departments conveying
performance through an
interactive public scorecard

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

10

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Use Cases

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Operational Reports, Dashboards & Analytics

Case Study Detail

ConAgra Foods
Organization Overview

ConAgra Foods, maker of leading brands such as Hunts tomatoes,


Healthy Choice meals, and Orville Redenbachers popcorn, puts heavy
demands on its finance team. In order to streamline processes
involving vast amounts of data, the company entered the world of
in-memory computing, opting to start small with rapid-deployment
solutions using the SAP HANA platform.
With implementation cycles that took just four and eight weeks each,
ConAgra foods has significantly accelerated several steps in its
financial close and forecasting cycle.
EXPLORE RELATED LINKS:

Customer Journey

92.9%
faster transfer of
material ledger data (from
7 hours to 30 minutes)

3-day
reduction in month-end
forecasting cycle

BTS

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

11

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Operational Reports, Dashboards & Analytics

Case Study Detail

ConAgra Foods
Organization Overview
INDUSTRY

HEADQUARTERS

ConAgra Foods, maker of leading brands such as Hunts tomatoes,


Consumer
Healthy Choice
meals, and Orville Redenbachers
Omaha, popcorn, puts heavy
Products
Nebraska, processes
demands on its finance team. In order to streamline
USA
involving vast amounts of data, the company entered the world of
in-memory
computing, opting to
start small with rapid-deployment
EMPLOYEES
REVENUE
solutions using the SAP HANA platform.

$13.3

With implementation cycles that took just four and eight weeks each,
ConAgra foods has significantly accelerated several steps in its
billion
financial close and forecasting cycle.
26,100

WEBSITE
EXPLORE
RELATED LINKS:

conagrafoods.com
Customer
Journey

92.9%
faster transfer of
material ledger data (from
7 hours to 30 minutes)

3-day
reduction in month-end
forecasting cycle

BTS

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

12

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Operational Reports, Dashboards & Analytics

Case Study Detail

Core Mobile
Organization Overview

Core Mobile offers a suite of mobile applications designed to improve care


coordination and workflow collaboration among healthcare professional
teams. The companys Corey engine leverages the column based capabilities
of SAP HANA to provide customized predictive analytics in real time.
The use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

Video
DEMO Award Video

10%-30%
reduction in
re-admissions

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

13

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Case Study Detail

Core Mobile
Organization Overview
INDUSTRY

HEADQUARTERS

Core Mobile offers a suite of mobile applications designed to improve care


Campbell,healthcare professional
coordination and workflow collaboration among
California,
teams. The companys Corey engine leverages
the column based capabilities
USA
Telecommunications
of SAP HANA to provide customized predictive analytics in real time.
EMPLOYEES
The
use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
<50
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

WEBSITE

Video

coremobileinc.com

DEMO Award Video

10%-30%
reduction in
re-admissions

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

14

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Use Cases

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Operational Reports, Dashboards & Analytics

Case Study Detail

Medtronic
Organization Overview

+
Query times have dropped
from 3 hours to

Medtronic adheres to their mission of innovating for life, by listening


to the people who benefit from their biomedical technologies. While
information technology had made it easier for the company to amass
enormous amounts of valuable clinician and patient data, Medtronic was
still seeking ways to best analyze it for the most meaningful conclusions.

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
application for text-based analytics, to better leverage the wealth of
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

EXPLORE RELATED LINKS:

15 seconds
or less

Testimonial Video
Customer Journey
Case Study

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

15

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Case Study Detail

Medtronic
Organization Overview
INDUSTRY

HEADQUARTERS

Query times have dropped


from 3 hours to

Medtronic adheres
Healthcareto their mission of innovating for life, by listening
to the people who benefit from their biomedical
technologies. While
Minneapolis,
Minnesota,
information technology had made it easier for
the company to amass
USA
enormous amounts of valuable clinician and patient data, Medtronic was
stillEMPLOYEES
seeking ways to best analyze
it for the most meaningful conclusions.
REVENUE

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
billion
application for text-based analytics, to better leverage the wealth of
45,000
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

$16

WEBSITE
EXPLORE RELATED LINKS:

15 seconds
or less

medtronic.com

Testimonial Video
Customer Journey
Case Study

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

16

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Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview

Genome analysis is revolutionizing health caregiving rise to better


tests and treatments to keep people healthy. Mitsui Knowledge Industry,
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical researchers develop new drugs for diseases such as cancer.
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
real-time genome analysis platform, by incorporating R Integration and
Hadoop to store, pre-process, compute, and analyze data.
EXPLORE RELATED LINKS:

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

17

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Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview
INDUSTRY

HEADQUARTERS

Genome analysis
is revolutionizing health caregiving rise to better
Healthcare
Tokyo, Mitsui Knowledge Industry,
tests and treatments to keep people healthy.
Japan
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical
researchers develop new
drugs for diseases such as cancer.
EMPLOYEES
REVENUE
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
billion
real-time genome analysis platform, by incorporating R Integration and
1,990
Hadoop to store, pre-process, compute, and analyze data.

51.5

WEBSITE
EXPLORE RELATED LINKS:

www.mki.co.jp/english/

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

18

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Operational Reports, Dashboards & Analytics

Case Study Detail

Molson Coors Brewing Company


Organization Overview

Molson Coors Brewing Company, one of the worlds ten largest brewers,
is charting their growth course through craft beer company acquisitions.
But with so many acquisitions under their belt, the company needed to
reduce complexity, increase speed and predictability, and improve
analytic capabilities.
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
deliver unprecedented visibility into realtime business and support
decision-making.
EXPLORE RELATED LINKS:

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the
following day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

19

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Case Study Detail

Molson Coors Brewing Company


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Molson Coors Brewing Company, one of the worlds ten largest brewers,
Consumer
Denver,
is charting their
growth course through craft
beer company acquisitions.
Products
But with so many acquisitions under theirColorado
belt,
the company needed to
USA
reduce complexity, increase speed and predictability, and improve
analytic
capabilities.
EMPLOYEES
REVENUE
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
billion
deliver unprecedented visibility into realtime business and support
6,500
decision-making.

$6.6

WEBSITE
EXPLORE RELATED LINKS:

molsoncoors.com

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the
following day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

20

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Use Cases

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Operational Reports, Dashboards & Analytics

Case Study Detail

Nippon Paint China


Organization Overview

Nippon Paint is among the oldest paint manufacturers in the world, and the
largest producer of paint in the Asia-Pacific region. Since the production of
paint is unique depending on customer requirements, paint manufacturers
need accurate, standardized, and real-time information to meet demand
and keep costs down.
Realizing their warehouse reporting system was in dire need of an update
to support quicker reactions to market conditions and faster decision
making, the company decided to adopt the SAP HANA platform.

4 hour
faster CRM reporting

5 hour
faster actual cost reporting

5x

faster data compression rate

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

21

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Case Study Detail

Nippon Paint China


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Nippon Paint is among the oldest paint manufacturers in the world, and the
Chemicals
largest producer
of paint in the Asia-Pacific region. Since the production of
Shanghai,
paint is unique depending on customer requirements,
paint manufacturers
China
need accurate, standardized, and real-time information to meet demand
and keep costs down.
Realizing their warehouse reporting system was in dire need of an update
to support quicker reactions to market conditions and faster decision
making, the company decided to adopt the SAP HANA platform.

WEBSITE

nipponpaint.com.cn

4 hour
faster CRM reporting

5 hour
faster actual cost reporting

5x

faster data compression rate

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

22

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Case Study Detail

Spirit AeroSystems
Organization Overview

Spirit AeroSystems, Inc. is one of the worlds largest manufacturers of


aerostructures for commercial, military, and business jets. The process
of manufacturing such massive fuselage assemblies generates a river of
datafrom processing and testing to manufacturer and customer data
flows. When the company realized their existing information systems
could no longer handle the volume, they opted for a new approach.
Spirit AeroSystems chose SAP HANA for its ability to take millions of
data points and transform them into actionable information. The switch
has enabled leaders on all levels of the company to drive better
business decisions.
EXPLORE RELATED LINKS:

Innovation Award Entry


Blog

40%

reduction in overtime costs

Improved
working capital

Reduced
cycle times (from
68 hours to 30 seconds)

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

23

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Case Study Detail

Spirit AeroSystems
Organization Overview
INDUSTRY

HEADQUARTERS

Spirit AeroSystems, Inc. is one of the worlds largest manufacturers of


Wichita,
aerostructures for commercial, military, and
business jets. The process
Kansas, USA
of manufacturing
such
massive
fuselage
assemblies
generates a river of
Aerospace
datafrom processing and testing to manufacturer and customer data
flows.
When the company realized their existing information systems
EMPLOYEES
could no longer handle the volume, they opted for a new approach.
Spirit AeroSystems chose SAP HANA for its ability to take millions of
data points and transform them into actionable information. The switch
has enabled leaders on all levels of the company to drive better
16,000
business decisions.
WEBSITE
EXPLORE RELATED LINKS:

spiritaerosystems.net

Innovation Award Entry


Blog

40%

reduction in overtime costs

Improved
working capital

Reduced
cycle times (from
68 hours to 30 seconds)

Operational Reports, Dashboards & Analytics


Customer Adoption Journey Map

24

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Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

25

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Operational Reports, Dashboards & Analytics

Customer Adoption Journey Map


Additional Resources

SAP HANA Journey

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

26

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Business

Use Case Detail

Data Warehouse and Data Mart


Both data marts and data warehouses offer key business benefitswhether
you're looking to streamline departmental data or to centralize all your
enterprise data into a single version of the truthSAP HANA offers what
you need.

Why is it a game changer?

CASE STUDIES
Alliander
Annual spend for asset
maintenance reduced by
approximately 12%.

Automotive
Resources
International (ARI)

12,600 times faster


reporting and analysis
speeds.

TOP BENEFITS

eBay

Mitsui Knowledge
Industry (MKI)
126 times faster
genome analysis.

Molson Coors
Brewing Company
80% faster
response rates.

University of
Kentucky
Cumulative fiveyear
ROI of 509%.

100% accuracy at
97% confidence if
signal is positive.

HSE24

Pinpoint the right


information at the
right time

Enhance business
intelligence for
decision making

See the trends that will


help shape smart
business strategies

Better targeted
marketing campaigns.

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
Data Warehouse and Data Mart
Customer Adoption Journey Map

27

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Business

Use Case Detail

Data Warehouse and Data Mart


Both data marts and data warehouses offer key business benefitswhether
you're looking to streamline departmental data or to centralize all your
enterprise data into a single version of the truthSAP HANA offers what
you need.

Why is it a game changer?

TOP BENEFITS

Use native Predictive Analytic Libraries to quickly spot trends and shape smarter
business strategies.
Accelerate data warehouse applications with in-memory and column based
onthefly aggregations and analysis.
Support advanced analytics, including the processing of multiple types of data in the
same application:
or streaming
data.
Pinpoint
the right text, geo, graph,
Enhance
business
See the trends that will
information at the
intelligence for
help shape smart
right
time
decision
making calculations in-memory
business strategies

Significantly
reduce planning cycles
by processing
with the
built-in SAP HANA planning engine.

CASE STUDIES
Alliander
Annual spend for asset
maintenance reduced by
approximately 12%.

Automotive
Resources
International (ARI)
12,600 times faster
reporting and analysis
speeds.

eBay

Mitsui Knowledge
Industry (MKI)
126 times faster
genome analysis.

Molson Coors
Brewing Company
80% faster
response rates.

University of
Kentucky
Cumulative fiveyear
ROI of 509%.

100% accuracy at
97% confidence if
signal is positive.

HSE24
Better targeted
marketing campaigns.

Want to know how to get started with SAP HANA for this Use Case? Click on this arrow
to explore the Customer Adoption Journey Map.
Data Warehouse and Data Mart
Customer Adoption Journey Map

28

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Data Warehouse and Data Mart

Case Study Detail

Alliander
Organization Overview

Alliander is a utility company that provides gas and electricity to more than
3 million customers in the Netherlands. The companys goal is to strengthen
and empower society, by providing free access to the energy infrastructure,
and giving customers more insight into their energy consumption.
Though the company already had the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
wiselysaving energy for the world and money for customers.
EXPLORE RELATED LINKS:

Customer Journey
Innovation Award Entry
2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs
Data Warehouse and Data Mart
Customer Adoption Journey Map

29

Version 2.0 Click here to download the latest version.

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Data Warehouse and Data Mart

Case Study Detail

Alliander
Organization Overview
INDUSTRY

HEADQUARTERS

Alliander is a utility company that provides gas and electricity to more than
Utility
3 million customers
in the Netherlands. The companys goal is to strengthen
Arnhem, to the energy infrastructure,
and empower society, by providing free access
The Netherlands
and giving customers more insight into their energy consumption.
EMPLOYEES
REVENUE
Though
the company already had
the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
billion
wiselysaving energy for the world and money for customers.

1.7

7,000

WEBSITE
EXPLORE
RELATED LINKS:

alliander.com
Customer
Journey

Innovation Award Entry


2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs
Data Warehouse and Data Mart
Customer Adoption Journey Map

30

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Data Warehouse and Data Mart

Case Study Detail

Automotive Resources International (ARI)


Organization Overview

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicle fleets on the road. The
company is committed to maintaining superior service and offering a
distinct level of customer value, which it achieves through deep business
insight and a portfolio of industry leading solutions.
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.
EXPLORE RELATED LINKS:

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

Data Warehouse and Data Mart


Customer Adoption Journey Map

31

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Use Cases

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Data Warehouse and Data Mart

Case Study Detail

Automotive Resources International (ARI)


Organization Overview
INDUSTRY

HEADQUARTERS

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicleMount
fleets
on the road. The
Laurel,
Automotive
New Jersey,
company
is committed to maintaining superior
service and offering a
USA
distinct level of customer value, which it achieves through deep business
insight
and a portfolio of industry
leading solutions.
EMPLOYEES
REVENUE
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.

$2.6

billion

2,400
EXPLORE RELATED LINKS:

WEBSITE

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

arifleet.com

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

Data Warehouse and Data Mart


Customer Adoption Journey Map

32

Version 2.0 Click here to download the latest version.

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Data Warehouse and Data Mart

Case Study Detail

eBay
Organization Overview

With a presence in 39 markets and more than 90 million users worldwide,


eBay.com has provided the world with equal access to a single marketplace.
Trading more than $1,900 worth of goods each second, the company
has triggered a radical transformation, becoming the global leader in
e-commerce and payments.
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
an early pattern detection system powered by predictive analytics on the
SAP HANA platform.
EXPLORE RELATED LINKS:

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

Data Warehouse and Data Mart


Customer Adoption Journey Map

33

Version 2.0 Click here to download the latest version.

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Data Warehouse and Data Mart

Case Study Detail

eBay
Organization Overview
INDUSTRY

HEADQUARTERS

With a presence in 39 markets and more than 90 million users worldwide,


Retail
eBay.com has provided
the world with equalSan
access
Jose, to a single marketplace.
California,
Trading more than $1,900 worth of goods each
second, the company
USA
has triggered a radical transformation, becoming the global leader in
e-commerce
and payments. REVENUE
EMPLOYEES
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
billion
an early pattern detection system powered by predictive analytics on the
31,500
SAP HANA platform.

$14.1

WEBSITE
EXPLORE RELATED LINKS:

ebay.com

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

Data Warehouse and Data Mart


Customer Adoption Journey Map

34

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Data Warehouse and Data Mart

Case Study Detail

HSE24
Organization Overview

HSE24, a leading home-shopping network based in Germany, measures


its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay aware of customer buying patterns and behaviors, and respond to
them in real time.
To continue its rapid expansion across Europeand fortify its omnichannel
strategy, including mobile, social networks and the WebHSE24 has turned
to SAP HANA as a foundation for success. This technology is enabling
HSE24 to rapidly analyze huge stores of customer information and
take immediate action on the insights gleaned.

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

Data Warehouse and Data Mart


Customer Adoption Journey Map

35

Version 2.0 Click here to download the latest version.

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Use Cases

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Data Warehouse and Data Mart

Case Study Detail

HSE24
Organization Overview
INDUSTRY

HEADQUARTERS

HSE24, a leading home-shopping network


based in Germany, measures
Ismaning,
Retail
Germany
its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay
aware of customer buyingREVENUE
patterns and behaviors, and respond to
EMPLOYEES
them in real time.

515

To continue its rapid expansion across Europeand fortify its omnichannel


strategy, including mobile, social networks and the WebHSE24 has turned
million
to SAP HANA as a foundation for success. This technology is enabling
2,900
HSE24 to rapidly analyze huge stores of customer information and
take
immediate action on the insights gleaned.
WEBSITE
hse24.de

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

Data Warehouse and Data Mart


Customer Adoption Journey Map

36

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Data Warehouse and Data Mart

Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview

Genome analysis is revolutionizing health caregiving rise to better


tests and treatments to keep people healthy. Mitsui Knowledge Industry,
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical researchers develop new drugs for diseases such as cancer.
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
real-time genome analysis platform, by incorporating R Integration and
Hadoop to store, pre-process, compute, and analyze data.
EXPLORE RELATED LINKS:

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Data Warehouse and Data Mart


Customer Adoption Journey Map

37

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Use Cases

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Data Warehouse and Data Mart

Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview
INDUSTRY

HEADQUARTERS

Genome analysis
is revolutionizing health caregiving rise to better
Healthcare
Tokyo, Mitsui Knowledge Industry,
tests and treatments to keep people healthy.
Japan
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical
researchers develop new
drugs for diseases such as cancer.
EMPLOYEES
REVENUE
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
billion
real-time genome analysis platform, by incorporating R Integration and
1,990
Hadoop to store, pre-process, compute, and analyze data.

51.5

WEBSITE
EXPLORE RELATED LINKS:

www.mki.co.jp/english/

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Data Warehouse and Data Mart


Customer Adoption Journey Map

38

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Use Cases

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Data Warehouse and Data Mart

Case Study Detail

Molson Coors Brewing Company


Organization Overview

Molson Coors Brewing Company, one of the worlds ten largest brewers,
is charting their growth course through craft beer company acquisitions.
But with so many acquisitions under their belt, the company needed to
reduce complexity, increase speed and predictability, and improve
analytic capabilities.
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
deliver unprecedented visibility into realtime business and support
decision-making.
EXPLORE RELATED LINKS:

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the following
day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

Data Warehouse and Data Mart


Customer Adoption Journey Map

39

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Use Cases

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Data Warehouse and Data Mart

Case Study Detail

Molson Coors Brewing Company


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Molson Coors Brewing Company, one of the worlds ten largest brewers,
Consumer
Denver,
is charting their
growth course through craft
beer company acquisitions.
Products
But with so many acquisitions under theirColorado
belt,
the company needed to
USA
reduce complexity, increase speed and predictability, and improve
analytic
capabilities.
EMPLOYEES
REVENUE
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
billion
deliver unprecedented visibility into realtime business and support
6,500
decision-making.

$6.6

WEBSITE
EXPLORE RELATED LINKS:

molsoncoors.com

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the following
day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

Data Warehouse and Data Mart


Customer Adoption Journey Map

40

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

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Use Cases

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Data Warehouse and Data Mart

Case Study Detail

University of Kentucky
Organization Overview

Founded in 1865 as a land-grant institution, the University of Kentucky now


encompasses 16 colleges and a hospital on a single campus in Lexington,
Kentucky. Several years ago, the university began considering how it could
better use data about its student body, staff, and facilities. About the same
time, the university embarked on an effort to increase its graduation rate
from 60% to 70% over 10 years.
To accomplish these goals, the university needed to develop better and
approachable insight into its operations and the behavior of its students.
The university deployed SAP HANA to drive these efforts.
EXPLORE RELATED LINKS:

$1.85

million non-discounted benefits


annually, with a cumulative
fiveyear ROI of 509%

Raised

graduation rates, resulting in


increased tuition revenue

IDC Case Study


Customer Testimonial
Blog
Blog
Customer Story

Increased
facilities utilization rates,
resulting in decreased new
building construction costs

Data Warehouse and Data Mart


Customer Adoption Journey Map

41

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Data Warehouse and Data Mart

Case Study Detail

University of Kentucky
Organization Overview
INDUSTRY

HEADQUARTERS

Founded in 1865 as a land-grant institution, the University of Kentucky now


encompasses 16 colleges and a hospital on Lexington,
a single campus in Lexington,
Higher Education
Kentucky,
Kentucky.
Several
years
ago,
the
university
began
considering how it could
and Research
USA
better use data about its student body, staff, and facilities. About the same
time,
the university embarked on
an effort to increase its graduation rate
EMPLOYEES
REVENUE
from 60% to 70% over 10 years.

$2.68

To accomplish these goals, the university needed to develop better and


approachable insight into its operations and the behavior of its students.
billion
The university deployed SAP HANA to drive these efforts.
14,000

WEBSITE
EXPLORE
RELATED LINKS:

$1.85

million non-discounted benefits


annually, with a cumulative
fiveyear ROI of 509%

Raised

graduation rates, resulting in


increased tuition revenue

uky.edu
IDC
Case Study

Customer Testimonial
Blog
Blog
Customer Story

Increased
facilities utilization rates,
resulting in decreased new
building construction costs

Data Warehouse and Data Mart


Customer Adoption Journey Map

42

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Data Warehouse and Data Mart

Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

43

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Data Warehouse and Data Mart

Customer Adoption Journey Map


Additional Resources

SAP HANA Journey

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

44

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Business

Use Case Detail

Optimizing Business Operations


The ability to respond quickly to changing business requirements and market
trends can be a competitive advantage for your organization. SAP and partner
solutions powered by SAP HANA can help you get there. With operations that
analyze data in real-time, a single platform to simplify IT, and a personalized user
experience that delivers instant insights, SAP can play a dramatic role in driving
enterprises in real time, and optimizing business operations and businesscritical processes across all industries.

Why is it a game changer?

Avon Cycles
Limited

JOSKIN Group

50% faster MRP runtime.

Core Mobile
Improve coordination and
efficiency of healthcare
professional teams using
predictive analytics.

Eureko Sigorta

TOP BENEFITS

Manage core business


processes in real time

CASE STUDIES

Simplify business
interactions by providing
transactions and analytics
on one platform

Predictive analytics
to avoid unplanned
downtime.

Fire & Rescue New


South Wales (NSW)

Faster reporting for patient


and clinical applications.

70% reduction in
database size.

Mercedes-AMG

Hidrovias do Brasil
70% reduction in total cost
of IT ownership.

Pacific Drilling S.A.


Simplify IT landscape.

University of
Amsterdam

HiMedia
Laboratories
Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.

Kaeser
Kompressoren

Kardinal
Schwarzenberg
Hospital

33% faster monthly


closing.

Plan, track, and execute


plans more effectively
and adapt them more
frequently

102 times faster general


ledger.

50% faster production


planning operations.

Simpler, more meaningful


student interactions.

Optimizing Business Operations


Customer Adoption Journey Map

45

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Use Cases

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Business

Use Case Detail

Optimizing Business Operations


The ability to respond quickly to changing business requirements and market
trends can be a competitive advantage for your organization. SAP and partner
solutions powered by SAP HANA can help you get there. With operations that
analyze data in real-time, a single platform to simplify IT, and a personalized user
experience that delivers instant insights, SAP can play a dramatic role in driving
enterprises in real time, and optimizing business operations and businesscritical processes across all industries.

Why is it a game changer?

CASE STUDIES
Avon Cycles
Limited

JOSKIN Group

50% faster MRP runtime.

Core Mobile
Improve coordination and
efficiency of healthcare
professional teams using
predictive analytics.

102 times faster general


ledger.

Kaeser
Kompressoren
Predictive analytics
to avoid unplanned
downtime.

TOP BENEFITS

Eureko Sigorta

Improve realtime reporting with SAP HANA Lives extensive reusable and
customizable analytical views acting on live data.

Fire & Rescue New


South Wales (NSW)

Faster reporting for patient


and clinical applications.

70% reduction in
database size.

Mercedes-AMG

Push core/reusable functions in ERP into SAP HANA to accelerate application


performance (ex: Simple Financials).

Run complex MRP and ERP planning in real time with SAP HANAs planning
enginecore
and business
dataset both running
in memory.
Manage
Plan,
track, and execute
Simplify business
processes in real-time
plans more effectively
interactions by providing
and adapt them more
transactions and analytics
frequently
on one platform

Kardinal
Schwarzenberg
Hospital

33% faster monthly


closing.

Hidrovias do Brasil
70% reduction in total cost
of IT ownership.

Simplify IT landscape.

University of
Amsterdam

HiMedia
Laboratories
Want to know how to get started with SAP HANA for this Use Case? Click on this arrow
to explore the Customer Adoption Journey Map.

Pacific Drilling S.A.

50% faster production


planning operations.

Simpler, more meaningful


student interactions.

Optimizing Business Operations


Customer Adoption Journey Map

46

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Optimizing Business Operations

Case Study Detail

Avon Cycles Limited


Organization Overview

There is no transportation that is cleaner, greener, or healthier than a


bicycle. As Asias leading cycle manufacturer, Avon Cycles is dedicated
to building innovative and quality bicycles that keep customers moving
in comfort and style. All this requires a high-speed mentality that only
agile and efficient business operations can achieve.
A long-time user of SAP software, Avon Cycles worked with vCentric
Technologies to migrate its SAP Business Suite applications to the
SAP HANA platform, replacing an Oracle database. The company
now has tighter control over its supply chain and can provide
stakeholders with real-time, actionable data.

50%
faster MRP runtime

45%
faster execution of
business operations

EXPLORE RELATED LINKS:

BTS

80%

Blog

reduction in backup and


restoration requirements

Optimizing Business Operations


Customer Adoption Journey Map

47

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Use Cases

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Optimizing Business Operations

Case Study Detail

Avon Cycles Limited


Organization Overview
INDUSTRY

HEADQUARTERS

There is no transportation that is cleaner, greener, or healthier than a


Consumer
bicycle. As Asias
leading cycle manufacturer, Avon Cycles is dedicated
Products
to building innovative and quality bicyclesLudhiana,
that keep customers moving
Punjab,
in comfort and style. All this requires a high-speed
mentality that only
India
agile
and
efficient
business
operations
can
achieve.
EMPLOYEES
REVENUE
A long-time user of SAP software, Avon Cycles worked with vCentric
Technologies to migrate its SAP Business Suite applications to the
SAP HANA platform, replacing an Oracle database. The company
billion
now has tighter control over its supply chain and can provide
1,500
stakeholders with real-time, actionable data.

rs4.21

WEBSITE

50%
faster MRP runtime

45%
faster execution of
business operations

EXPLORE RELATED LINKS:

avoncycles.com

BTS

80%

Blog

reduction in backup and


restoration requirements

Optimizing Business Operations


Customer Adoption Journey Map

48

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Core Mobile
Organization Overview

Core Mobile offers a suite of mobile applications designed to improve care


coordination and workflow collaboration among healthcare professional
teams. The companys Corey engine leverages the column based capabilities
of SAP HANA to provide customized predictive analytics in real time.
The use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

Video
DEMO Award Video

10%-30%
reduction in
re-admissions

Optimizing Business Operations


Customer Adoption Journey Map

49

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Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Core Mobile
Organization Overview
INDUSTRY

HEADQUARTERS

Core Mobile offers a suite of mobile applications designed to improve care


Campbell,healthcare professional
coordination and workflow collaboration among
California,
teams. The companys Corey engine leverages
the column based capabilities
USA
Telecommunications
of SAP HANA to provide customized predictive analytics in real time.
EMPLOYEES
The
use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
<50
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

WEBSITE

Video

coremobileinc.com

DEMO Award Video

10%-30%
reduction in
re-admissions

Optimizing Business Operations


Customer Adoption Journey Map

50

Version 2.0 Click here to download the latest version.

Previous Page

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Eureko Sigorta
Organization Overview

Stormy weather is an unavoidable part of life in Turkey, but when your


business, home, and family are covered by insurance from Eureko Sigorta,
you can rest easy during the stormiest of days.
To ensure the highest level of customer service, Eureko Sigorta decided
to streamline financial operations using SAP Business Suite powered by
SAP HANA, and then redirect the time saved toward customer-focused
activities. The company also chose SAP BusinessObjects business
intelligence solutions to improve profitability analysis, and better
understand its customer base.

33%

faster monthly closing

83%

faster fixed asset processing

1-hour

reporting on aging and


rediscount processes, 93.75%
faster (previously 2 days)

Optimizing Business Operations


Customer Adoption Journey Map

51

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Optimizing Business Operations

Case Study Detail

Eureko Sigorta
Organization Overview
INDUSTRY

HEADQUARTERS

Stormy weather is an unavoidable part of life in Turkey, but when your


business, home, and family are covered by insurance from Eureko Sigorta,
Insurance
you can rest easy during the stormiest of Istanbul,
days.

33%

faster monthly closing

Turkey

To ensure the highest level of customer service, Eureko Sigorta decided


REVENUE
to EMPLOYEES
streamline financial operations
using SAP Business Suite powered by
SAP HANA, and then redirect the time saved toward customer-focused
activities. The company also chose SAP BusinessObjects business
intelligence solutions to improve profitability analysis, and better
million
understand its customer base.

270

574

WEBSITE

eurekosigorta.com.tr

83%

faster fixed asset processing

1-hour

reporting on aging and


rediscount processes, 93.75%
faster (previously 2 days)

Optimizing Business Operations


Customer Adoption Journey Map

52

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Fire & Rescue New South Wales (NSW)


Organization Overview

Fire & Rescue New South Wales, Australias largest firefighting agency,
is using SAP Business Suite powered by the SAP HANA platform to
run all aspects of the organizationfinance, payroll, HR, procurement,
training, logistics, and more.
With real-time analytics and the lightning-fast processing of SAP
HANA, the agency is striving for a comprehensive view of fire and
disaster risk throughout New South Wales, up to a week in advance.
The agency will be better prepared to respond to emergencies, and
assist the public in reducing risk to their property and families.
EXPLORE RELATED LINKS:

Video

70%
reduction in
database size

More than

3 million
skills and qualifications
managed in real time

Blog

Optimizing Business Operations


Customer Adoption Journey Map

53

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Fire & Rescue New South Wales (NSW)


Organization Overview
INDUSTRY

HEADQUARTERS

Fire & Rescue New South Wales, Australias largest firefighting agency,
Public
is using SAP Business
Suite powered by the
SAP HANA platform to
Sydney,
Sector
run all aspects of the organizationfinance,Australia
payroll, HR, procurement,
training, logistics, and more.
EMPLOYEES
With
real-time analytics and the lightning-fast processing of SAP
HANA, the agency is striving for a comprehensive view of fire and
disaster risk throughout New South Wales, up to a week in advance.
The agency will be better prepared to respond to emergencies, and
assist the public in reducing risk to their property and families.
14,000

WEBSITE
EXPLORE
RELATED LINKS:

fire.nsw.gov.au

Video

70%
reduction in
database size

More than

3 million
skills and qualifications
managed in real time

Blog

Optimizing Business Operations


Customer Adoption Journey Map

54

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Optimizing Business Operations

Case Study Detail

Hidrovias do Brasil
Organization Overview

Founded in 2010, Hidrovias do Brasil provides waterway logistic solutions


within Brazil, including door-to-door logistics, long-term, and asset
productivity solutions. A needed enterprise in light of the fact that 75%
of Brazils international trade consists of shipping raw materials, most of
which is done by river transport.
Hidrovias do Brasils mission is to be the waterway logistics operator
of choice in Latin America, while prioritizing sustainable development,
ethical business practices, and continuous growth. When the company
started building navigation assets and overall infrastructure facilities
demanding ERP Solutions, they chose the SAP HANA Enterprise Cloud
platform. The choice has reduced costs and allowed quick response
times to business demands.
EXPLORE RELATED LINKS:

Blog

70%

reduction in total cost


of IT ownership

$3 million
in projected cost
reductions over 5 years

99.5%

production system availability,


based on service-level
agreements

Optimizing Business Operations


Customer Adoption Journey Map

55

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Hidrovias do Brasil
Organization Overview
INDUSTRY

HEADQUARTERS

Founded in 2010, Hidrovias do Brasil provides waterway logistic solutions


within Brazil, including door-to-door logistics, long-term, and asset
Travel and
productivity
solutions. A needed enterpriseSo
in Paulo,
light of the fact that 75%
Transportation
Brazil
of Brazils international trade consists of shipping raw materials, most of
which is done by river transport.
REVENUE
Hidrovias do Brasils mission is to be the waterway logistics operator
of choice in Latin America, while prioritizing sustainable development,
ethical business practices, and continuous growth. When the company
million
started building navigation assets and overall infrastructure facilities
demanding ERP Solutions, they chose the SAP HANA Enterprise Cloud
platform.
The choice has reduced costs and allowed quick response
WEBSITE
times to business demands.

$313

70%

reduction in total cost


of IT ownership

$3 million
in projected cost
reductions over 5 years

hbsa.com.br/

EXPLORE RELATED LINKS:

Blog

99.5%

production system availability,


based on service-level
agreements

Optimizing Business Operations


Customer Adoption Journey Map

56

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

HiMedia Laboratories
Organization Overview

Pioneers in the manufacturing of culture media, animal cell culture, and


plant tissue culture; HiMedia Laboratories has a presence in 125 countries,
and is one of the worlds top three microbiology brands. Due to the nature
of its products, the company is faced with ever-growing data volumes
that must be quickly and effectively managed, accessed, and analyzed to
maximize business value.
With a focus on accessing data and executing business operations at
lightning speed, HiMedia worked with vCentric Technologies to migrate
its SAP Business Suite applications to the SAP HANA platform. HiMedia
now has excellent insight into production planning, as well as tighter
control over inventory requirements.
EXPLORE RELATED LINKS:

BTS
Reference Slide

80%

faster report execution, saving


time for users and managers

80%

faster material
requirements planning

50%

faster production
planning operations

Optimizing Business Operations


Customer Adoption Journey Map

57

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

HiMedia Laboratories
Organization Overview
INDUSTRY

HEADQUARTERS

Pioneers in the manufacturing of culture media, animal cell culture, and


Chemicals
plant tissue
culture; HiMedia Laboratories has a presence in 125 countries,
Mumbai,
and is one of the worlds top three microbiology
brands. Due to the nature
Maharashtra,
of its products, the company is faced withIndia
ever-growing data volumes
that
must
be
quickly
and
effectively
managed,
accessed, and analyzed to
EMPLOYEES
REVENUE
maximize business value.

rs5

With a focus on accessing data and executing business operations at


lightning speed, HiMedia worked with vCentric Technologies to migrate
billion
its SAP Business Suite applications to the SAP HANA platform. HiMedia
500
now has excellent insight into production planning, as well as tighter
control
over inventory requirements.
WEBSITE
himedialabs.com

EXPLORE RELATED LINKS:

BTS
Reference Slide

80%

faster report execution, saving


time for users and managers

80%

faster material
requirements planning

50%

faster production
planning operations

Optimizing Business Operations


Customer Adoption Journey Map

58

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

JOSKIN Group
Organization Overview

JOSKIN Group is a family-owned business that manufactures agricultural


trailers and tools at five production sites in Europe, and distributes products
to more than 40 countries around the globe. To support their continued
expansion efforts and outstanding service to a growing customer base,
JOSKIN needed the ability to respond to telephone inquiries immediately
with the customer still on the line.
The company turned to SAP Business Suite applications powered by the
SAP HANA platform. Their goals were greater agility in real time, simple
IT management, and a smaller and more protected database.
EXPLORE RELATED LINKS:

Video
BTS

102x

faster general ledger

6x

smaller database

1,721x
faster daily production
control report

Blog

Optimizing Business Operations


Customer Adoption Journey Map

59

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

JOSKIN Group
Organization Overview
INDUSTRY

HEADQUARTERS

JOSKIN Group is a family-owned business that manufactures agricultural


trailers and tools at five production sites in Europe, and distributes products
Automotive
Soumagne,
to more
than 40 countries around the globe.
To support their continued
Belgium
expansion efforts and outstanding service to a growing customer base,
JOSKIN
needed the ability to respond
to telephone inquiries immediately
EMPLOYEES
REVENUE
with the customer still on the line.

107

The company turned to SAP Business Suite applications powered by the


SAP HANA platform. Their goals were greater agility in real time, simple
million
IT management, and a smaller and more protected database.
790

WEBSITE
EXPLORE
RELATED LINKS:

joskin.com
Video

BTS

102x

faster general ledger

6x

smaller database

1,721x
faster daily production
control report

Blog

Optimizing Business Operations


Customer Adoption Journey Map

60

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Kaeser Kompressoren
Organization Overview

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest and most
successful suppliers of compressed air systems.
The company wanted to enhance their existing business processes
and use the power of Big Data to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
EXPLORE RELATED LINKS:

Success Profile
Blog
Video

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

Solid

foundation for predictive


maintenance

News

Optimizing Business Operations


Customer Adoption Journey Map

61

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Kaeser Kompressoren
Organization Overview
INDUSTRY

HEADQUARTERS

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest
and most
Coburg,
Germany
successful suppliers of compressed air systems.
Manufacturing

The company wanted to enhance their existing business processes


EMPLOYEES
REVENUE
and
use the power of Big Data
to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
million

600

4,400
EXPLORE RELATED LINKS:

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

WEBSITE

Success Profile
kaeser.com

Blog
Video

Solid

foundation for predictive


maintenance

News

Optimizing Business Operations


Customer Adoption Journey Map

62

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Kardinal Schwarzenberg Hospital


Organization Overview

Kardinal Schwarzenberg Hospital, the second largest hospital in the


federal state of Salzburg, Austria, is known for advanced treatment of
winter sports injuries and optimal patient care. To achieve such results,
the hospital uses innovative information technology to maximize its
central hospital administration and patient filing system.
Having first deployed mobile technology from SAP, the hospital is now
running the SAP ERP and SAP Business Warehouse applications on the
SAP HANA platform for even better patient service.
EXPLORE RELATED LINKS:

Success Profile
Reference Slide
Customer Journey

Data compression reduced from


approximately 760 gb to about

430 gb

Significantly faster response


times for reports and patient
schedulingthe latter
increased by a factor of

30

Optimizing Business Operations


Customer Adoption Journey Map

63

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Optimizing Business Operations

Case Study Detail

Kardinal Schwarzenberg Hospital


Organization Overview
INDUSTRY

HEADQUARTERS

Kardinal Schwarzenberg
Hospital, the second largest hospital in the
Healthcare
federal state of Salzburg, Austria, is known for advanced treatment of
winter sports injuries and optimal Schwarzach
patient care.
To achieve such results,
im Pongau,
Salzburg,
the hospital uses innovative information technology to maximize its
Austria
central
hospital administration and patient filing system.
EMPLOYEES
Having first deployed mobile technology from SAP, the hospital is now
running the SAP ERP and SAP Business Warehouse applications on the
SAP HANA platform for even better patient service.
1,000
EXPLORE RELATED LINKS:

WEBSITE

Success Profile

kh-schwarzach.at/en

Reference Slide
Customer Journey

Data compression reduced from


approximately 760 gb to about

430 gb

Significantly faster response


times for reports and patient
schedulingthe latter
increased by a factor of

30

Optimizing Business Operations


Customer Adoption Journey Map

64

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Mercedes-AMG
Organization Overview

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


knows a thing or two about innovation. They also know that in order to
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes linked together through the landscape.
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
EXPLORE RELATED LINKS:

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Video

Increased
weekly engine-testing capacity

Optimizing Business Operations


Customer Adoption Journey Map

65

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

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Optimizing Business Operations

Case Study Detail

Mercedes-AMG
Organization Overview
INDUSTRY

HEADQUARTERS

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


Affalterbach,
knows a thing or two about innovation. They
also know that in order to
Germany
Automotive
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes
linked together through the landscape.
EMPLOYEES
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
900
EXPLORE RELATED LINKS:

WEBSITE

Video

mercedes-amg.com

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Increased
weekly engine-testing capacity

Optimizing Business Operations


Customer Adoption Journey Map

66

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

Pacific Drilling S.A.


Organization Overview

Running an ultra-deepwater drillship is a 24/7 operation, and maximum


efficiency is crucial to day-to-day functions. Pacific Drilling, which
operates in very remote locations off the Gulf of Mexico, Brazil, and West
Africa, knows all about the challenges of supply chain and warehouse
management, procurement, maintenance, financials, and HCM.
When the company was looking to streamline operations on four ultradeepwater drillships, they migrated to SAP Business Suite powered by
SAP HANA. The goal was to improve real-time operational reporting
and analytics, and simplify the IT landscape.
EXPLORE RELATED LINKS:

2 months

to go live with SAP Business


Suite powered by SAP HANA
after the proof of concept

2x

Increase in fleet size over


next 3 years

SAP Insider Article


Video
Blog

Optimizing Business Operations


Customer Adoption Journey Map

67

Version 2.0 Click here to download the latest version.

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Use Cases

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Optimizing Business Operations

Case Study Detail

Pacific Drilling S.A.


Organization Overview
INDUSTRY

HEADQUARTERS

Running an ultra-deepwater drillship is a 24/7 operation, and maximum


efficiency is crucial
to day-to-day functions. Houston,
Pacific Drilling, which
Oil and
Texas,
operates in veryGas
remote locations off the Gulf
of Mexico, Brazil, and West
USA
Africa, knows all about the challenges of supply chain and warehouse
management,
procurement, maintenance,
financials, and HCM.
EMPLOYEES
REVENUE
When the company was looking to streamline operations on four ultradeepwater drillships, they migrated to SAP Business Suite powered by
SAP HANA. The goal was to improve real-time operational reporting
million
and analytics, and simplify the IT landscape.

$638

1,200

WEBSITE
EXPLORE
RELATED LINKS:

2 months

to go live with SAP Business


Suite powered by SAP HANA
after the proof of concept

2x

Increase in fleet size over


next 3 years

pacificdrilling.com
SAP
Insider Article

Video
Blog

Optimizing Business Operations


Customer Adoption Journey Map

68

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

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Optimizing Business Operations

Case Study Detail

University of Amsterdam
Organization Overview

The University of Amsterdam offers approximately 300 different degree


programs, and is composed of 70,000 students and 10,000 faculty and staff.
The university is dedicated to understanding the values that lead to student
success. But slow service performance made accessing and evaluating
student information difficult.
As a user of SAP software, the university knew that an upgrade to the
SAP HANA platform would be the fastest, most cost-effective solution. After
migrating the SAP Business Warehouse application and SAP Business Suite
applications to SAP HANA, reports run faster, and they can employ mobile
solutions to streamline student and faculty communications.
EXPLORE RELATED LINKS:

BTS
Reference Slide
Video

months to implement
SAP HANA

83%

faster transaction processing in


SAP ERP (from 30 seconds
to 5 seconds)

4x

faster report
generation

Optimizing Business Operations


Customer Adoption Journey Map

69

Version 2.0 Click here to download the latest version.

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Overview

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Optimizing Business Operations

Case Study Detail

University of Amsterdam
Organization Overview
INDUSTRY

HEADQUARTERS

The University of Amsterdam offers approximately 300 different degree


Higher
programs, and Education
is composed of 70,000 students and 10,000 faculty and staff.
Amsterdam,
The university is
dedicated
the values that lead to student
and
Research to understanding
The Netherlands
success. But slow service performance made accessing and evaluating
student
information difficult.
EMPLOYEES
As a user of SAP software, the university knew that an upgrade to the
SAP HANA platform would be the fastest, most cost-effective solution. After
migrating the SAP Business Warehouse application and SAP Business Suite
applications to SAP HANA, reports run faster, and they can employ mobile
10,000
solutions to streamline student and faculty communications.
WEBSITE
EXPLORE RELATED LINKS:

months to implement
SAP HANA

83%

faster transaction processing in


SAP ERP (from 30 seconds
to 5 seconds)

uva.nl

BTS
Reference Slide
Video

4x

faster report
generation

Optimizing Business Operations


Customer Adoption Journey Map

70

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Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

71

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Optimizing Business Operations

Customer Adoption Journey Map


Additional Resources

SAP HANA Journey

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

72

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Business

Use Case Detail

Big Data
Big Data does more than enable technology; it drives business value. With the SAP
HANA platform, you can access data from a variety of stores, ranging from an EDW
to Apache Hadoop. With powerful, in-database analytics, you can rapidly process
structured, text, and spatial data for unprecedented insight. With native predictive
algorithm libraries and R integration, you can crunch petascale data volumes to
forecast new opportunities. In addition, application platform services contained within
SAP HANA enable you to rapidly build Big Data applications.

Why is it a game changer?

CASE STUDIES
Alliander

Mercedes-AMG

Annual spend for asset


maintenance reduced by
approximately 12%.

Medtronic

CIR food
Improve forecasting
across 5,500 restaurants.

eBay

TOP BENEFITS

Determine 100% accuracy


at 97% confidence if signal
is true positive.

Givaudan
20 times increase in daily
mass calculation capacity.

HSE24

Accelerate how you


acquire, analyze, and act
on Big Data with the SAP
HANA platform

Make effective decisions


by analyzing Big Data
at lightning speed with
advanced analytics

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.

Boost performance and


unlock new revenue
streams with Big Data
applications

Better targeted
marketing campaigns.

Kaeser
Kompressoren
Predictive analytics
to avoid unplanned
downtime.

Version 2.0 Click here to download the latest version.

Mitsui Knowledge
Industry (MKI)
126 times faster
genome analysis.

National Football
League (NFL)
45% growth of fantasy
football platform.

Seoul National
University Bundang
Hospital (SNUBH)
Monitor and manage 300
clinical efforts in real-time
with less labor.

TSG 1899
Hoffenheim
Real-time personalized
training plans with spatial
data analysis.

Big Data
Customer Adoption Journey Map

73

Drastically reduced
query times.

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Business

Use Case Detail

Big Data
Big Data does more than enable technology; it drives business value. With the SAP
HANA platform, you can access data from a variety of stores, ranging from an EDW
to Apache Hadoop. With powerful, in-database analytics, you can rapidly process
structured, text, and spatial data for unprecedented insight. With native predictive
algorithm libraries and R integration, you can crunch petascale data volumes to
forecast new opportunities. In addition, application platform services contained within
SAP HANA enable you to rapidly build Big Data applications.

Why is it a game changer?

CASE STUDIES
Alliander

Mercedes-AMG

Annual spend for asset


maintenance reduced by
approximately 12%.

Medtronic

CIR food
Improve forecasting
across 5,500 restaurants.

eBay

TOP BENEFITS

Acquire data from a variety of data sources using smart data access, data
integration or event stream processing.

Determine 100% accuracy


at 97% confidence if signal
is true positive.

Gain new insights with built-in processing for text, spatial, predictive analytics,
and data science.

Givaudan

Develop and deliver Big Data applications quickly using application platform
services, SAP HANA Studio, and HTML5.

Accelerate how you


acquire, analyze, and act
on Big Data with the SAP
HANA platform

Make effective decisions


by analyzing Big Data
at lightning speed with
advanced analytics

Boost performance and


unlock new revenue
streams with Big Data
applications

20 times increase in daily


mass calculation capacity.

HSE24
Better targeted
marketing campaigns.

Kaeser
Kompressoren
Predictive analytics
to avoid unplanned
downtime.

Version 2.0 Click here to download the latest version.

Mitsui Knowledge
Industry (MKI)
126 times faster
genome analysis.

National Football
League (NFL)
45% growth of fantasy
football platform.

Seoul National
University Bundang
Hospital (SNUBH)
Monitor and manage 300
clinical efforts in real-time
with less labor.

TSG 1899
Hoffenheim
Real-time personalized
training plans with spatial
data analysis.

Big Data
Customer Adoption Journey Map

74

Drastically reduced
query times.

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Big Data

Case Study Detail

Alliander
Organization Overview

Alliander is a utility company that provides gas and electricity to more than
3 million customers in the Netherlands. The companys goal is to strengthen
and empower society, by providing free access to the energy infrastructure,
and giving customers more insight into their energy consumption.
Though the company already had the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
wiselysaving energy for the world and money for customers.
EXPLORE RELATED LINKS:

Customer Journey
Innovation Award Entry
2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs
Big Data
Customer Adoption Journey Map

75

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Big Data

Case Study Detail

Alliander
Organization Overview
INDUSTRY

HEADQUARTERS

Alliander is a utility company that provides gas and electricity to more than
Utility
3 million customers
in the Netherlands. The companys goal is to strengthen
Arnhem, to the energy infrastructure,
and empower society, by providing free access
The Netherlands
and giving customers more insight into their energy consumption.
EMPLOYEES
REVENUE
Though
the company already had
the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
billion
wiselysaving energy for the world and money for customers.

1.7

7,000

WEBSITE
EXPLORE
RELATED LINKS:

alliander.com
Customer
Journey

Innovation Award Entry


2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs
Big Data
Customer Adoption Journey Map

76

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Big Data

Case Study Detail

CIR food
Organization Overview

Italy-based CIR food runs its food catering operations in Italy, Belgium,
Bulgaria, the United States, and Vietnam. With 10 corporate offices, over
1,100 operating centers, and more than 11,500 employees in Italy alone, CIR
food is a major player in the food catering industry.
With the companys rapid growth has come a dramatic increase in workloads
and data volumes. To handle and analyze this data, CIR food implemented
an enterprise resource planning system that runs on the SAP HANA
platform, and is integrated with the SAP Planning for Retail application.
EXPLORE RELATED LINKS:

77%

faster budget generation (4.5


months to 1 month)

4,000%
increase in average number of
daily users for BI tools

Reference Slide

Greater

independence reduces demands


on the IT department

Big Data
Customer Adoption Journey Map

77

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Big Data

Case Study Detail

CIR food
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Italy-based CIR food runs its food catering operations in Italy, Belgium,
Retail
Bulgaria, the United
States, and Vietnam. With
10Emilia,
corporate offices, over
Reggio
Italy employees in Italy alone, CIR
1,100 operating centers, and more than 11,500
food is a major player in the food catering industry.
EMPLOYEES
REVENUE
With
the companys rapid growth
has come a dramatic increase in workloads
and data volumes. To handle and analyze this data, CIR food implemented
an enterprise resource planning system that runs on the SAP HANA
platform, and is integrated with the SAP Planning for Retail application.

500

million

11,500
EXPLORE RELATED LINKS:

WEBSITE

77%

faster budget generation (4.5


months to 1 month)

4,000%
increase in average number of
daily users for BI tools

Reference Slide
cir-food.it

Greater

independence reduces demands


on the IT department

Big Data
Customer Adoption Journey Map

78

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Big Data

Case Study Detail

eBay
Organization Overview

With a presence in 39 markets and more than 90 million users worldwide,


eBay.com has provided the world with equal access to a single marketplace.
Trading more than $1,900 worth of goods each second, the company
has triggered a radical transformation, becoming the global leader in
e-commerce and payments.
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
an early pattern detection system powered by predictive analytics on the
SAP HANA platform.
EXPLORE RELATED LINKS:

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

Big Data
Customer Adoption Journey Map

79

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Big Data

Case Study Detail

eBay
Organization Overview
INDUSTRY

HEADQUARTERS

With a presence in 39 markets and more than 90 million users worldwide,


Retail
eBay.com has provided
the world with equalSan
access
Jose, to a single marketplace.
California,
Trading more than $1,900 worth of goods each
second, the company
USA
has triggered a radical transformation, becoming the global leader in
e-commerce
and payments. REVENUE
EMPLOYEES
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
billion
an early pattern detection system powered by predictive analytics on the
31,500
SAP HANA platform.

$14.1

WEBSITE
EXPLORE RELATED LINKS:

ebay.com

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

Big Data
Customer Adoption Journey Map

80

Version 2.0 Click here to download the latest version.

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Big Data

Case Study Detail

Givaudan
Organization Overview

The staff at Givaudan knows the right combination of flavors or fragrances


can set the mood, stir the memory, and delight the senses. Founded in 1796,
Givaudan provides consumers with the very finest in tastes and scents. This
means ensuring safety at every levelan often time-consuming endeavor
involving large amounts of data.
To simplify the companys legal and regulatory compliance processes,
Givaudan engaged the SAP Custom Development and SAP Consulting
organizations to migrate its SAP Environment, Health, and Safety
Management (SAP EHS Management) application to the SAP HANA
platform. Now they have a robust determination engine for chemical
compliance that can evaluate products in seconds, ensuring consumer
safety as well as satisfaction.
EXPLORE RELATED LINKS:

BTS

10x

faster interactive
compliance determination

20x

increase in daily mass


calculation capacity

Transformed calculation
backlog from several weeks to

Zero

Big Data
Customer Adoption Journey Map

81

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Big Data

Case Study Detail

Givaudan
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

The staff at Givaudan knows the right combination of flavors or fragrances


Chemicals
can set the
mood, stir the memory, and delight the senses. Founded in 1796,
Givaudan provides consumers with the veryVernier,
finest in tastes and scents. This
Switzerland
means ensuring safety at every levelan often time-consuming endeavor
involving
large amounts of data.
EMPLOYEES
REVENUE
To simplify the companys legal and regulatory compliance processes,
Givaudan engaged the SAP Custom Development and SAP Consulting
organizations to migrate its SAP Environment, Health, and Safety
billion
Management (SAP EHS Management) application to the SAP HANA
>9,000
platform. Now they have a robust determination engine for chemical
compliance
that can evaluate products in seconds, ensuring consumer
WEBSITE
safety as well as satisfaction.

3.39

givaudan.com

EXPLORE RELATED LINKS:

BTS

10x

faster interactive
compliance determination

20x

increase in daily mass


calculation capacity

Transformed calculation
backlog from several weeks to

Zero

Big Data
Customer Adoption Journey Map

82

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Big Data

Case Study Detail

HSE24
Organization Overview

HSE24, a leading home-shopping network based in Germany, measures


its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay aware of customer buying patterns and behaviors, and respond to
them in real time.
To continue its rapid expansion across Europeand fortify its omnichannel
strategy, including mobile, social networks and the WebHSE24 has turned
to SAP HANA as a foundation for success. This technology is enabling
HSE24 to rapidly analyze huge stores of customer information and
take immediate action on the insights gleaned.

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

Big Data
Customer Adoption Journey Map

83

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Big Data

Case Study Detail

HSE24
Organization Overview
INDUSTRY

HEADQUARTERS

HSE24, a leading home-shopping network


based in Germany, measures
Ismaning,
Retail
Germany
its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay
aware of customer buyingREVENUE
patterns and behaviors, and respond to
EMPLOYEES
them in real time.

515

To continue its rapid expansion across Europeand fortify its omnichannel


strategy, including mobile, social networks and the WebHSE24 has turned
million
to SAP HANA as a foundation for success. This technology is enabling
2,900
HSE24 to rapidly analyze huge stores of customer information and
take
immediate action on the insights gleaned.
WEBSITE
hse24.de

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

Big Data
Customer Adoption Journey Map

84

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Big Data

Case Study Detail

Kaeser Kompressoren
Organization Overview

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest and most
successful suppliers of compressed air systems.
The company wanted to enhance their existing business processes
and use the power of Big Data to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
EXPLORE RELATED LINKS:

Success Profile
Blog
Video

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

Solid

foundation for predictive


maintenance

News

Big Data
Customer Adoption Journey Map

85

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Big Data

Case Study Detail

Kaeser Kompressoren
Organization Overview
INDUSTRY

HEADQUARTERS

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest
and most
Coburg,
Germany
successful suppliers of compressed air systems.
Manufacturing

The company wanted to enhance their existing business processes


EMPLOYEES
REVENUE
and
use the power of Big Data
to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
million

600

4,400
EXPLORE RELATED LINKS:

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

WEBSITE

Success Profile
kaeser.com

Blog
Video

Solid

foundation for predictive


maintenance

News

Big Data
Customer Adoption Journey Map

86

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Big Data

Case Study Detail

Mercedes-AMG
Organization Overview

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


knows a thing or two about innovation. They also know that in order to
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes linked together through the landscape.
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
EXPLORE RELATED LINKS:

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Video

Increased
weekly engine-testing capacity

Big Data
Customer Adoption Journey Map

87

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Big Data

Case Study Detail

Mercedes-AMG
Organization Overview
INDUSTRY

HEADQUARTERS

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


Affalterbach,
knows a thing or two about innovation. They
also know that in order to
Germany
Automotive
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes
linked together through the landscape.
EMPLOYEES
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
900
EXPLORE RELATED LINKS:

WEBSITE

Video

mercedes-amg.com

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Increased
weekly engine-testing capacity

Big Data
Customer Adoption Journey Map

88

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Big Data

Case Study Detail

Medtronic
Organization Overview

+
Query times have dropped
from 3 hours to

Medtronic adheres to their mission of innovating for life, by listening


to the people who benefit from their biomedical technologies. While
information technology had made it easier for the company to amass
enormous amounts of valuable clinician and patient data, Medtronic was
still seeking ways to best analyze it for the most meaningful conclusions.

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
application for text-based analytics, to better leverage the wealth of
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

EXPLORE RELATED LINKS:

15 seconds
or less

Testimonial Video
Customer Journey
Case Study

Big Data
Customer Adoption Journey Map

89

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Big Data

Case Study Detail

Medtronic
Organization Overview
INDUSTRY

HEADQUARTERS

Query times have dropped


from 3 hours to

Medtronic adheres
Healthcareto their mission of innovating for life, by listening
to the people who benefit from their biomedical
technologies. While
Minneapolis,
Minnesota,
information technology had made it easier for
the company to amass
USA
enormous amounts of valuable clinician and patient data, Medtronic was
stillEMPLOYEES
seeking ways to best analyze
it for the most meaningful conclusions.
REVENUE

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
billion
application for text-based analytics, to better leverage the wealth of
45,000
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

$16

WEBSITE
EXPLORE RELATED LINKS:

15 seconds
or less

medtronic.com

Testimonial Video
Customer Journey
Case Study

Big Data
Customer Adoption Journey Map

90

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Big Data

Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview

Genome analysis is revolutionizing health caregiving rise to better


tests and treatments to keep people healthy. Mitsui Knowledge Industry,
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical researchers develop new drugs for diseases such as cancer.
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
real-time genome analysis platform, by incorporating R Integration and
Hadoop to store, pre-process, compute, and analyze data.
EXPLORE RELATED LINKS:

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Big Data
Customer Adoption Journey Map

91

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Big Data

Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview
INDUSTRY

HEADQUARTERS

Genome analysis
is revolutionizing health caregiving rise to better
Healthcare
Tokyo, Mitsui Knowledge Industry,
tests and treatments to keep people healthy.
Japan
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical
researchers develop new
drugs for diseases such as cancer.
EMPLOYEES
REVENUE
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
billion
real-time genome analysis platform, by incorporating R Integration and
1,990
Hadoop to store, pre-process, compute, and analyze data.

51.5

WEBSITE
EXPLORE RELATED LINKS:

www.mki.co.jp/english/

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Big Data
Customer Adoption Journey Map

92

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Big Data

Case Study Detail

National Football League (NFL)


Organization Overview

The National Football League (NFL) is the highest level of professional


sport in the world, composed of 32 American teams divided equally
into the National Football Conference (NFC) and the American Football
Conference (AFC).
The NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.
EXPLORE RELATED LINKS:

Video
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

Big Data
Customer Adoption Journey Map

93

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Case Study Detail

National Football League (NFL)


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

The National Football League (NFL) is the highest level of professional


Sports &
New York,
USAdivided equally
sport in the world,
composed of 32 American
teams
Entertainment
into the National Football Conference (NFC) and the American Football
Conference (AFC).
EMPLOYEES
The
NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.

EXPLORE
RELATED LINKS:
1,800

Video
WEBSITE
nfl.com
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

Big Data
Customer Adoption Journey Map

94

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Big Data

Case Study Detail

Seoul National University Bundang Hospital


Organization Overview

The staff at the Seoul National University Bundang Hospital knows that as an
aging population begins to consume more healthcare resources, data analysis is
important in providing the best health outcomes at the lowest cost. To meet this
need, the hospital implemented a 10TB clinical data warehouse utilizing the SAP
HANA in-memory platform. It allows them to rapidly process and analyzes
information related to patients, including medical records, physician
comments in text data, nursing records, prescription data, and sensor and
barcode information from medical devices.
Due to the low latency of SAP HANA, the hospital was able to provide instantaneous
feedback to clinicians, who were able to check specific indicators, compare their
actual status against pre-defined goals, and make adjustments as needed.
EXPLORE RELATED LINKS:

Video
Customer Journey
Innovation Award Entry
CIO Asia Interview

<2 seconds
needed to analyze clinical
indicators, compared
to 12 months

80%

reduction in preventive
antibiotics usage

147%

ROI gain within 5


years, according to
PricewaterhouseCoopers

Big Data
Customer Adoption Journey Map

95

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Case Study Detail

Seoul National University Bundang Hospital


Organization Overview
INDUSTRY

HEADQUARTERS

The staff at Healthcare


the Seoul National University Bundang Hospital knows that as an
Bundang,
aging population begins to consume more
healthcare
resources, data analysis is
South
Korea
important in providing the best health outcomes at the lowest cost. To meet this
need, the hospital implemented a 10TB clinical data warehouse utilizing the SAP
HANA
in-memory platform. It REVENUE
allows them to rapidly process and analyzes
EMPLOYEES
information related to patients, including medical records, physician
comments in text data, nursing records, prescription data, and sensor and
barcode information from medical devices.

$275

million

Due to the low latency of SAP HANA, the hospital was able to provide instantaneous
1,935
feedback to clinicians, who were able to check specific indicators, compare their
actual
status against pre-defined goals, and make adjustments as needed.
WEBSITE

<2 seconds
needed to analyze clinical
indicators, compared
to 12 months

80%

reduction in preventive
antibiotics usage

snubh.org

EXPLORE RELATED LINKS:

Video
Customer Journey
Innovation Award Entry
CIO Asia Interview

147%

ROI gain within 5


years, according to
PricewaterhouseCoopers

Big Data
Customer Adoption Journey Map

96

Version 2.0 Click here to download the latest version.

Previous Page

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Overview

Use Cases

Industry

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Big Data

Case Study Detail

TSG 1899 Hoffenheim


Organization Overview

A member of the Federal Football League or Bundesliga, TSG 1899


Hoffenheim rose to Germanys top football division in 2008-2009 after its
first season. To keep each player performing at his peak, the organization
decided to personalize each players training, by documenting and
analyzing tactical, spatial, training, game, and health data.
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose the SAP HANA platform. Now coaches are
now able to adjust training for each player according to their individual
performance in each training element.
EXPLORE RELATED LINKS:

Reference Slide

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Customer Journey
Video

Big Data
Customer Adoption Journey Map

97

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Big Data

Case Study Detail

TSG 1899 Hoffenheim


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

A member of the Federal Football League or Bundesliga, TSG 1899


Sports &
BadenHoffenheim rose
to Germanys top football
division in 2008-2009 after its
Entertainment
Wurttemberg,
at his peak, the organization
first season. To keep each player performing
Germany
decided to personalize each players training, by documenting and
analyzing
tactical, spatial, training,
game, and health data.
EMPLOYEES
REVENUE
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose the
SAP HANA platform. Now coaches are
million
now able to adjust training for each player according to their individual
127
performance in each training element.

WEBSITE
EXPLORE RELATED LINKS:

achtzehn99.de

Reference Slide
Customer Journey

RESOURCES

Reference Slide
Customer Journey
Video

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Video

Big Data
Customer Adoption Journey Map

98

Version 2.0 Click here to download the latest version.

Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Big Data

Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

99

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Big Data

Customer Adoption Journey Map


Additional Resources

SAP HANA Implementation Path

Simple
Steps to Value
Getting 5
Started
Guide

4
3

VALUE

2
1

Identify

Explore

TIME

100

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Big Data

Customer Adoption Journey Map


Additional Resources

SAP HANA Implementation Path

5 Simple Steps to Value


Identify the business problem
that data can help solve

Execution + continuous
evaluation and improvement
(Agility)

VALUE

2
1

4
3

Identify

Explore

TIME

101

Try

Version 2.0 Click here to download the latest version.

Experience

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Develop your individual Big


Data Roadmap, focused on
Identify the data sources
business value and priorities Start getting value today by deploying SAP HANA by

Deploy

following SAP Services best-practices approach to drive


successful outcome today and build for tomorrow

Try out the solution by test-driving pre-defined demos, cloud-based trials

Plan to scale using your own data or develop a proof-of-concept


Identify the right technology
pilot project+ to validate
Look at Privacy
issues
predictive
capabilities
the business value of SAP HANA

Identify use cases and jump-start your decision on which of the SAP HANA
solutions are right for your business and to develop your unique roadmap
with tailored workshops

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Business

Use Case Detail

Real-time Operational Intelligence


Deliver real-time insight to front-line workers by rapidly analyzing data
from machines, streaming events, and business operations.

CASE STUDIES
Automotive
Resources
International (ARI)
Reduced total overhead
costs by 5%.

City of Boston

TOP BENEFITS

55% less crime in targeted


location.

Deutscher
FussballBund
(DFB)

Enable continuous insight


on historic and streaming
data in real time with
sub-second results

Monitor and manage 300


clinical efforts in real-time
with less labor.

TSG 1899
Hoffenheim
Real-time personalized
training plans with spatial
data analysis.

8,700-fan outreach.

Connect people and things


by rapidly processing data
from machines, streaming
events, and business
operations to deliver
real-time insights

Predictive analytics
to avoid unplanned
downtime.

Seoul National
University Bundang
Hospital (SNUBH)

Centerity

Why is it a game changer?

Kaeser
Kompressoren

Monitor, analyze, and


automate business
processes with innovative
applications powered by
SAP HANA

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
Real-time Operational Intelligence
Customer Adoption Journey Map

102

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

Find Out More

Business

Use Case Detail

Real-time Operational Intelligence


Deliver real-time insight to front-line workers by rapidly analyzing data
from machines, streaming events, and business operations.

CASE STUDIES
Automotive
Resources
International (ARI)
Reduced total overhead
costs by 5%.

TOP BENEFITS

Aggregate data on the fly and rapidly process data from machines, streaming events,
and business operations to deliver real-time insights.
Capture, filter, analyze, and act on millions of streaming sensor events per second for
continuous insight of the business with SAP HANA + SAP HANA Streams.

Predictive analytics
to avoid unplanned
downtime.

Seoul National
University Bundang
Hospital (SNUBH)

Centerity

Why is it a game changer?

Kaeser
Kompressoren

City of Boston
55% less crime in targeted
location.

Deutscher
FussballBund
(DFB)

Monitor and manage 300


clinical efforts in real-time
with less labor.

TSG 1899
Hoffenheim
Real-time personalized
training plans with spatial
data analysis.

8,700-fan outreach.

Monitor, analyze, and automate business processes in realtime with SAP Fraud
Management
predictive
algorithms.insight
Connect
peopleand
andembedded
things
Enable continuous
Monitor, analyze, and
by rapidly processing data
on historic and streaming
automate business
from machines, streaming
data in real time with
processes with innovative
events, and business
sub-second results
applications powered by
operations to deliver
SAP HANA
real-time insights
Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
Real-time Operational Intelligence
Customer Adoption Journey Map

103

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Real-time Operational Intelligence

Case Study Detail

Automotive Resources International (ARI)


Organization Overview

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicle fleets on the road. The
company is committed to maintaining superior service and offering a
distinct level of customer value, which it achieves through deep business
insight and a portfolio of industry leading solutions.
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.
EXPLORE RELATED LINKS:

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

Real-time Operational Intelligence


Customer Adoption Journey Map

104

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Automotive Resources International (ARI)


Organization Overview
INDUSTRY

HEADQUARTERS

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicleMount
fleets
on the road. The
Laurel,
Automotive
New Jersey,
company
is committed to maintaining superior
service and offering a
USA
distinct level of customer value, which it achieves through deep business
insight
and a portfolio of industry
leading solutions.
EMPLOYEES
REVENUE
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.

$2.6

billion

2,400
EXPLORE RELATED LINKS:

WEBSITE

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

arifleet.com

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

Real-time Operational Intelligence


Customer Adoption Journey Map

105

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Centerity
Organization Overview

Centerity is a leading provider of all-in-one enterprise class information


systems and IT infrastructure monitoring solutions. Integrated with Cisco
Unified Data Center solutions, Centerity enables IT organizations using the
SAP HANA platform to simplify all aspects of network management
and information flowenhancing business performance.
Centerity is a next-gen, unified monitoring platform for an organizations
entire IT assets. It provides end-to-end coverage of complex, hybrid
environments including physical, virtual, application, and cloud assets,
while providing Business Service Management (BSM), End-User
Experience (EUX) and Big Data Stack Coverage (SAP HANA, Hadoop,
MongoDB, NoSQL) in a single, software architecture. Centerity also
supports AWS CloudWatch and OpenStack.
EXPLORE RELATED LINKS:

Case Study
Cisco Solution Brief

Consolidates
multiple consoles into a single
view of the IT environment

Provides smart root cause


analysis to reduce MTTR by up to

80%

Reduces cost of comprehensive


monitoring services by

60-80%

Cisco Marketplace

Real-time Operational Intelligence


Customer Adoption Journey Map

106

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Real-time Operational Intelligence

Case Study Detail

Centerity
Organization Overview
INDUSTRY

HEADQUARTERS

Centerity is a leading provider of all-in-one enterprise class information


High Tech
systems and IT infrastructure monitoring solutions.
Needham, Integrated with Cisco
Massachusetts,
Unified Data Center solutions, Centerity enables
IT organizations using the
USA
SAP HANA platform to simplify all aspects of network management
and
information flowenhancing business performance.
EMPLOYEES
Centerity is a next-gen, unified monitoring platform for an organizations
entire IT assets. It provides end-to-end coverage of complex, hybrid
environments including physical, virtual, application, and cloud assets,
while providing Business Service Management (BSM), End-User
<50
Experience (EUX) and Big Data Stack Coverage (SAP HANA, Hadoop,
MongoDB,
NoSQL) in a single, software architecture. Centerity also
WEBSITE
supports AWS CloudWatch and OpenStack.

Consolidates
multiple consoles into a single
view of the IT environment

Provides smart root cause


analysis to reduce MTTR by up to

80%

centerity.com
EXPLORE RELATED LINKS:

Case Study
Cisco Solution Brief

Reduces cost of comprehensive


monitoring services by

60-80%

Cisco Marketplace

Real-time Operational Intelligence


Customer Adoption Journey Map

107

Version 2.0 Click here to download the latest version.

Previous Page

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Overview

Use Cases

Industry

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Real-time Operational Intelligence

Case Study Detail

City of Boston
Organization Overview

When officials and residents of the city of Boston committed themselves


to creating a more livable, cleaner, and safer citynot to mention more
efficient and productivethey focused their attention on turning realtime
data into measurable results. To do so, they needed the ability to
monitor how city agencies perform, and pinpoint areas of improvement.
Using SAP HANA as a platform, the city of Bostons performance metrics
system, Boston About Results, has not only helped transform the city, but
also garnered the Driving Digital Government Award.
EXPLORE RELATED LINKS:

Video
Customer Journey
Blog

2,000

KPIs tracked on a monthly or


quarterly basis

55%
less crime in a
targeted location

16

departments conveying
performance through an
interactive public scorecard

Real-time Operational Intelligence


Customer Adoption Journey Map

108

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

City of Boston
Organization Overview
INDUSTRY

HEADQUARTERS

When officials and residents of the city of Boston committed themselves


Public
to creating a more
livable, cleaner, and safer citynot to mention more
Sector
efficient and productivethey focused their attention on turning realtime
data into measurable results. To Boston,
do so, they needed the ability to
Massachusetts,
monitor how city agencies perform,USA
and pinpoint areas of improvement.
Using SAP HANA as a platform, the city of Bostons performance metrics
system, Boston About Results, has not only helped transform the city, but
also garnered the Driving Digital Government Award.
EXPLORE RELATED LINKS:
WEBSITE

Video

2,000

KPIs tracked on a monthly or


quarterly basis

55%
less crime in a
targeted location

cityofboston.gov

Customer Journey
Blog

16

departments conveying
performance through an
interactive public scorecard

Real-time Operational Intelligence


Customer Adoption Journey Map

109

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Deutscher Fussball-Bund (DFB)


Organization Overview

Deutscher Fussball-Bund (DFB), the governing body for football in Germany,


is the single largest sports federation in the world. The organization oversees
the countrys womens and mens professional leagues, five regional and 21
state associations, as well as semi-professional and amateur levels.
With such an enormous member base6.8 million in the state associations
aloneDFB needed an efficient and dynamic way to manage its fan
relationship and engagement programs. SAP HANA CRM and ERP in the
cloud was the obvious solution.
EXPLORE RELATED LINKS:

Customer Journey
Blog

8,700

fans received personalize


campaign emails

48%
of fans confirmed
receiving the email

7%

of fans clicked to the ticketing


site from the campaign

Real-time Operational Intelligence


Customer Adoption Journey Map

110

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Deutscher Fussball-Bund (DFB)


Organization Overview
INDUSTRY

HEADQUARTERS

Deutscher Fussball-Bund (DFB), the governing


Frankfurt, body for football in Germany,
Sports &
is the single largest
sports federation inGermany
the world. The organization oversees
Entertainment
the countrys womens and mens professional leagues, five regional and 21
state associations, as well as semi-professional and amateur levels.
EMPLOYEES
With
such an enormous member base6.8 million in the state associations
aloneDFB needed an efficient and dynamic way to manage its fan
relationship and engagement programs. SAP HANA CRM and ERP in the
cloud was the obvious solution.
220
EXPLORE RELATED LINKS:

WEBSITE

Customer Journey

8,700

fans received personalize


campaign emails

48%
of fans confirmed
receiving the email

dfb.de

Blog

7%

of fans clicked to the ticketing


site from the campaign

Real-time Operational Intelligence


Customer Adoption Journey Map

111

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Kaeser Kompressoren
Organization Overview

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest and most
successful suppliers of compressed air systems.
The company wanted to enhance their existing business processes
and use the power of Big Data to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
EXPLORE RELATED LINKS:

Success Profile
Blog
Video

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

Solid

foundation for predictive


maintenance

News

Real-time Operational Intelligence


Customer Adoption Journey Map

112

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Kaeser Kompressoren
Organization Overview
INDUSTRY

HEADQUARTERS

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest
and most
Coburg,
Germany
successful suppliers of compressed air systems.
Manufacturing

The company wanted to enhance their existing business processes


EMPLOYEES
REVENUE
and
use the power of Big Data
to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
million

600

4,400
EXPLORE RELATED LINKS:

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

WEBSITE

Success Profile
kaeser.com

Blog
Video

Solid

foundation for predictive


maintenance

News

Real-time Operational Intelligence


Customer Adoption Journey Map

113

Version 2.0 Click here to download the latest version.

Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Seoul National University Bundang Hospital


Organization Overview

The staff at the Seoul National University Bundang Hospital knows that as an
aging population begins to consume more healthcare resources, data analysis is
important in providing the best health outcomes at the lowest cost. To meet this
need, the hospital implemented a 10TB clinical data warehouse utilizing the SAP
HANA in-memory platform. It allows them to rapidly process and analyzes
information related to patients, including medical records, physician
comments in text data, nursing records, prescription data, and sensor and
barcode information from medical devices.
Due to the low latency of SAP HANA, the hospital was able to provide instantaneous
feedback to clinicians, who were able to check specific indicators, compare their
actual status against pre-defined goals, and make adjustments as needed.
EXPLORE RELATED LINKS:

Video
Customer Journey
Innovation Award Entry
CIO Asia Interview

<2 seconds
needed to analyze clinical
indicators, compared
to 12 months

80%

reduction in preventive
antibiotics usage

147%

ROI gain within 5


years, according to
PricewaterhouseCoopers

Real-time Operational Intelligence


Customer Adoption Journey Map

114

Version 2.0 Click here to download the latest version.

Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

Seoul National University Bundang Hospital


Organization Overview
INDUSTRY

HEADQUARTERS

The staff at Healthcare


the Seoul National University Bundang Hospital knows that as an
Bundang,
aging population begins to consume more
healthcare
resources, data analysis is
South
Korea
important in providing the best health outcomes at the lowest cost. To meet this
need, the hospital implemented a 10TB clinical data warehouse utilizing the SAP
HANA
in-memory platform. It REVENUE
allows them to rapidly process and analyzes
EMPLOYEES
information related to patients, including medical records, physician
comments in text data, nursing records, prescription data, and sensor and
barcode information from medical devices.

$275

million

Due to the low latency of SAP HANA, the hospital was able to provide instantaneous
1,935
feedback to clinicians, who were able to check specific indicators, compare their
actual
status against pre-defined goals, and make adjustments as needed.
WEBSITE

<2 seconds
needed to analyze clinical
indicators, compared
to 12 months

80%

reduction in preventive
antibiotics usage

snubh.org

EXPLORE RELATED LINKS:

Video
Customer Journey
Innovation Award Entry
CIO Asia Interview

147%

ROI gain within 5


years, according to
PricewaterhouseCoopers

Real-time Operational Intelligence


Customer Adoption Journey Map

115

Version 2.0 Click here to download the latest version.

Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

TSG 1899 Hoffenheim


Organization Overview

A member of the Federal Football League or Bundesliga, TSG 1899


Hoffenheim rose to Germanys top football division in 2008-2009 after its
first season. To keep each player performing at his peak, the organization
decided to personalize each players training, by documenting and
analyzing tactical, spatial, training, game, and health data.
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose the SAP HANA platform. Now coaches are
now able to adjust training for each player according to their individual
performance in each training element.
EXPLORE RELATED LINKS:

Reference Slide

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Customer Journey
Video

Real-time Operational Intelligence


Customer Adoption Journey Map

116

Version 2.0 Click here to download the latest version.

Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Case Study Detail

TSG 1899 Hoffenheim


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

A member of the Federal Football League or Bundesliga, TSG 1899


Sports &
BadenHoffenheim rose
to Germanys top football
division in 2008-2009 after its
Entertainment
Wurttemberg,
at his peak, the organization
first season. To keep each player performing
Germany
decided to personalize each players training, by documenting and
analyzing
tactical, spatial, training,
game, and health data.
EMPLOYEES
REVENUE
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose themillion
SAP HANA platform. Now coaches are
now able to adjust training for each player according to their individual
127
performance in each training element.

WEBSITE
EXPLORE RELATED LINKS:

achtzehn99.de

Reference Slide

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Customer Journey
Video

Real-time Operational Intelligence


Customer Adoption Journey Map

117

Version 2.0 Click here to download the latest version.

Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

118

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Real-time Operational Intelligence

Customer Adoption Journey Map


Additional Resources

SAP HANA Journey

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

119

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


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Use Cases

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Business

Use Case Detail

Decision Support, Simulation & Automation


Streamline business flow and improve decision support by leveraging
advanced analytics to transform insight into profitable actions.

CASE STUDIES
AGL

Mantis Technology
Group

50x faster load


forecasting.

99% faster ETL load time.

CenterPoint
Energy

Why is it a game changer?

Medtronic

34 times faster forecasting


analysis.

TOP BENEFITS

CIR food

Mitsui Knowledge
Industry (MKI)

Improve forecasting
across 5,500 restaurants.

126 times faster


genome analysis.

Cisco

National Center for


Tumor Disease

Better understanding of
business drivers.

Mine text data for relevant


insights and combine
with structured data to
understand why, to
improve decision making

Process mathematical
algorithms in-memory
to rapidly simulate and
predict future
outcomes/risks

Develop models to
automate processes for
greater efficiency

eBay
Determine 100% accuracy
at 97% confidence if signal
is true positive.

Decision Support, Simulation & Automation


Customer Adoption Journey Map

120

Version 2.0 Click here to download the latest version.

Faster diagnosis led to


10,000 new patients seen
each year.

National Football
League
45% growth of fantasy
football platform.

Givaudan
20 times increase in daily
mass calculation capacity.

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.

Drastically reduced
query times.

Warwick
Analytics

HSE24
Better targeted
marketing campaigns.

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Use Cases

Industry

Find Out More

Business

Use Case Detail

Decision Support, Simulation & Automation


Streamline business flow and improve decision support by leveraging
advanced analytics to transform insight into profitable actions.

CASE STUDIES
AGL

Mantis Technology
Group

50x faster load


forecasting.

99% faster ETL load time.

CenterPoint
Energy

Why is it a game changer?

TOP BENEFITS

Mine text data with full-text search (linguistic, semantic, and fuzzy searches),
including the ability to normalize, tokenize, word stem, and partof-speech tag.
Process mathematical algorithms in-memory to rapidly simulate and predict
future outcomes/risks.
Develop models to automate processes for greater efficiency, with a builtin rule
framework
and
scheduler. Process mathematical
Mine
text data
forjob
relevant
Develop models to
insights and combine
algorithms in-memory
automate processes for
with
structured
data
to
to rapidly
simulate
greater efficiency

Run
R statistical
applications
inside
SAP HANA
withand
built-in R-Integration.
understand why to
predict future
improve decision making
outcomes/risks

Medtronic

34 times faster forecasting


analysis.

CIR food

Mitsui Knowledge
Industry (MKI)

Improve forecasting
across 5,500 restaurants.

126 times faster


genome analysis.

Cisco

National Center for


Tumor Disease

Better understanding of
business drivers.

eBay
Determine 100% accuracy
at 97% confidence if signal
is true positive.

Decision Support, Simulation & Automation


Customer Adoption Journey Map

121

Version 2.0 Click here to download the latest version.

Faster diagnosis led to


10,000 new patients seen
each year.

National Football
League
45% growth of fantasy
football platform.

Givaudan
20 times increase in daily
mass calculation capacity.

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.

Drastically reduced
query times.

Warwick
Analytics

HSE24
Better targeted
marketing campaigns.

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Decision Support, Simulation & Automation

Case Study Detail

AGL
Organization Overview

AGL Energy Ltd. is one of Australias leading integrated renewable


energy companies and the largest private owner, operator, and
developer of renewable generation assets in Australia. The company has
witnessed the countrys energy retail market become more dynamic,
and data volumes increase dramatically.
With this rapid growth of data, AGL learned creating test environments
for training, testing, and quality assurance purposes was becoming
difficult to manage. Thats why they turned to the SAP HANA platform
to increase efficiencies by reducing the time and resources needed
to manage these environments.
EXPLORE RELATED LINKS:

Innovation Award Entry


Video
Case Study

50x

faster load forecasting


(from 5 weeks to 4 hours)

5,000%
faster portfolio aggregation
(from 50 hours to 1 hour)

60x

faster settlement reconciliation


(60 minutes to less than 1 minute)

Decision Support, Simulation & Automation


Customer Adoption Journey Map

122

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Case Study Detail

AGL
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

AGL Energy Ltd. is one of Australias leading integrated renewable


Utility
energy companies
and the largest private owner, operator, and
Sydney, The company has
developer of renewable generation assets inNorth
Australia.
Australia
witnessed the countrys energy retail market become more dynamic,
and
data volumes increase dramatically.
EMPLOYEES
With this rapid growth of data, AGL learned creating test environments
for training, testing, and quality assurance purposes was becoming
difficult to manage. Thats why they turned to the SAP HANA platform
to increase efficiencies by reducing the time and resources needed
3,500
to manage these environments.
WEBSITE
EXPLORE RELATED LINKS:

agl.com.au

Innovation Award Entry


Video
Case Study

50x

faster load forecasting


(from 5 weeks to 4 hours)

5,000%
faster portfolio aggregation
(from 50 hours to 1 hour)

60x

faster settlement reconciliation


(60 minutes to less than 1 minute)

Decision Support, Simulation & Automation


Customer Adoption Journey Map

123

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Decision Support, Simulation & Automation

Case Study Detail

CenterPoint Energy
Organization Overview

CenterPoint Energy has been delivering electricity and natural gas to


homes and businesses since 1866. Over the years the company has seen
technologyand customer expectationsevolve and advance. To meet
escalating demands, CenterPoint Energy turned to the SAP HANA platform
to help overhaul its marketing intelligence, customer interactions, and
load forecasting.
They deployed SAP Business Warehouse (SAP BW) powered by SAP
HANA to deliver near real-time analytics. A high-volume segment builder
for SAP CRM powered by SAP HANA was used to create target lists with
greater flexibility and speed, and they worked with SAPs Data Science
organization to optimize energy forecasting models.
EXPLORE RELATED LINKS:

Innovation Award Entry


Video

600%

faster target list generation using


the high-volume segment builder
for consolidated customer data

70%
faster handling of
call center calls

34x

faster forecasting analysis

Decision Support, Simulation & Automation


Customer Adoption Journey Map

124

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Use Cases

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Decision Support, Simulation & Automation

Case Study Detail

CenterPoint Energy
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

CenterPoint Energy has been delivering electricity and natural gas to


Utility
homes and
businesses since 1866. Over the years the company has seen
Houston,and advance. To meet
technologyand customer expectationsevolve
Texas
escalating demands, CenterPoint Energy turned to the SAP HANA platform
to EMPLOYEES
help overhaul its marketing REVENUE
intelligence, customer interactions, and
load forecasting.

$81

They deployed SAP Business Warehouse (SAP BW) powered by SAP


HANA to deliver near real-time analytics. A high-volume segment builder
billion
for SAP CRM powered by SAP HANA was used to create target lists with
>8,000
greater flexibility and speed, and they worked with SAPs Data Science
organization
to optimize energy forecasting models.
WEBSITE
centerpointenergy.com

EXPLORE RELATED LINKS:

Innovation Award Entry


Video

600%

faster target list generation using


the high-volume segment builder
for consolidated customer data

70%
faster handling of
call center calls

34x

faster forecasting analysis

Decision Support, Simulation & Automation


Customer Adoption Journey Map

125

Version 2.0 Click here to download the latest version.

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Decision Support, Simulation & Automation

Case Study Detail

CIR food
Organization Overview

Italy-based CIR food runs its food catering operations in Italy, Belgium,
Bulgaria, the United States, and Vietnam. With 10 corporate offices, over
1,100 operating centers, and more than 11,500 employees in Italy alone, CIR
food is a major player in the food catering industry.
With the companys rapid growth has come a dramatic increase in workloads
and data volumes. To handle and analyze this data, CIR food implemented
an enterprise resource planning system that runs on the SAP HANA
platform, and is integrated with the SAP Planning for Retail application.
EXPLORE RELATED LINKS:

77%

faster budget generation (4.5


months to 1 month)

4,000%
increase in average number of
daily users for BI tools

Reference Slide

Greater

independence reduces demands


on the IT department

Decision Support, Simulation & Automation


Customer Adoption Journey Map

126

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Case Study Detail

CIR food
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Italy-based CIR food runs its food catering operations in Italy, Belgium,
Retail
Bulgaria, the United
States, and Vietnam. With
10Emilia,
corporate offices, over
Reggio
Italy employees in Italy alone, CIR
1,100 operating centers, and more than 11,500
food is a major player in the food catering industry.
EMPLOYEES
REVENUE
With
the companys rapid growth
has come a dramatic increase in workloads
and data volumes. To handle and analyze this data, CIR food implemented
an enterprise resource planning system that runs on the SAP HANA
platform, and is integrated with the SAP Planning for Retail application.

500

million

11,500
EXPLORE RELATED LINKS:

WEBSITE

77%

faster budget generation (4.5


months to 1 month)

4,000%
increase in average number of
daily users for BI tools

Reference Slide
cir-food.it

Greater

independence reduces demands


on the IT department

Decision Support, Simulation & Automation


Customer Adoption Journey Map

127

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Case Study Detail

Cisco
Organization Overview

When multinational corporation, Cisco Systems, Inc., needed a better way


to handle and analyze its data, the company turned to the SAP HANA
platform. They wanted to use predictive analytics to better understand
performance and the seasonality of buying patterns. Their goal was to
fuel better business decisions and top-line growth, by delivering real-time
insights to executives.
EXPLORE RELATED LINKS:

Faster
reporting and analysis

Better
understanding of
business drivers

Video

Greater
ability to support evolving
business needs

Decision Support, Simulation & Automation


Customer Adoption Journey Map

128

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Decision Support, Simulation & Automation

Case Study Detail

Cisco
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

When multinational corporation, Cisco Systems, Inc., needed a better way


High Tech
to handle and analyze its data, the companySan
turned
Jose, to the SAP HANA
California, to better understand
platform. They wanted to use predictive analytics
USA
performance and the seasonality of buying patterns. Their goal was to
fuel
better business decisions and top-line growth, by delivering real-time
EMPLOYEES
insights to executives.
EXPLORE RELATED LINKS:

Video

71,000

Faster
reporting and analysis

Better
understanding of
business drivers

WEBSITE

cisco.com

Greater
ability to support evolving
business needs

Decision Support, Simulation & Automation


Customer Adoption Journey Map

129

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Decision Support, Simulation & Automation

Case Study Detail

eBay
Organization Overview

With a presence in 39 markets and more than 90 million users worldwide,


eBay.com has provided the world with equal access to a single marketplace.
Trading more than $1,900 worth of goods each second, the company
has triggered a radical transformation, becoming the global leader in
e-commerce and payments.
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
an early pattern detection system powered by predictive analytics on the
SAP HANA platform.
EXPLORE RELATED LINKS:

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

Decision Support, Simulation & Automation


Customer Adoption Journey Map

130

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Decision Support, Simulation & Automation

Case Study Detail

eBay
Organization Overview
INDUSTRY

HEADQUARTERS

With a presence in 39 markets and more than 90 million users worldwide,


Retail
eBay.com has provided
the world with equalSan
access
Jose, to a single marketplace.
California,
Trading more than $1,900 worth of goods each
second, the company
USA
has triggered a radical transformation, becoming the global leader in
e-commerce
and payments. REVENUE
EMPLOYEES
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
billion
an early pattern detection system powered by predictive analytics on the
31,500
SAP HANA platform.

$14.1

WEBSITE
EXPLORE RELATED LINKS:

ebay.com

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

Decision Support, Simulation & Automation


Customer Adoption Journey Map

131

Version 2.0 Click here to download the latest version.

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Decision Support, Simulation & Automation

Case Study Detail

Givaudan
Organization Overview

The staff at Givaudan knows the right combination of flavors or


fragrances can set the mood, stir the memory, and delight the senses.
Founded in 1796, Givaudan provides consumers with the very finest in
tastes and scents. This means ensuring safety at every levelan often
time-consuming endeavor involving large amounts of data.
To simplify the companys legal and regulatory compliance processes,
Givaudan engaged the SAP Custom Development and SAP Consulting
organizations to migrate its SAP Environment, Health, and Safety
Management (SAP EHS Management) application to the SAP HANA
platform. Now they have a robust determination engine for chemical
compliance that can evaluate products in seconds, ensuring
consumer safety as well as satisfaction.
EXPLORE RELATED LINKS:

BTS

10x

faster interactive
compliance determination

20x

increase in daily mass


calculation capacity

Transformed calculation
backlog from several weeks to

Zero

Decision Support, Simulation & Automation


Customer Adoption Journey Map

132

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Case Study Detail

Givaudan
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

The staff at Givaudan knows the right combination of flavors or


Chemicals
fragrances
can set the mood, stir the memory, and delight the senses.
Vernier,with the very finest in
Founded in 1796, Givaudan provides consumers
Switzerland
tastes and scents. This means ensuring safety at every levelan often
time-consuming
endeavor involving
large amounts of data.
EMPLOYEES
REVENUE
To simplify the companys legal and regulatory compliance processes,
Givaudan engaged the SAP Custom Development and SAP Consulting
organizations to migrate its SAP Environment, Health, and Safety
billion
Management (SAP EHS Management) application to the SAP HANA
>9,000
platform. Now they have a robust determination engine for chemical
compliance
that can evaluate products in seconds, ensuring
WEBSITE
consumer safety as well as satisfaction.

3.39

givaudan.com

EXPLORE RELATED LINKS:

BTS

10x

faster interactive
compliance determination

20x

increase in daily mass


calculation capacity

Transformed calculation
backlog from several weeks to

Zero

Decision Support, Simulation & Automation


Customer Adoption Journey Map

133

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Decision Support, Simulation & Automation

Case Study Detail

HSE24
Organization Overview

HSE24, a leading home-shopping network based in Germany, measures


its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay aware of customer buying patterns and behaviors, and respond to
them in real time.
To continue its rapid expansion across Europeand fortify its omnichannel
strategy, including mobile, social networks and the WebHSE24 has turned
to SAP HANA as a foundation for success. This technology is enabling
HSE24 to rapidly analyze huge stores of customer information and
take immediate action on the insights gleaned.

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

Decision Support, Simulation & Automation


Customer Adoption Journey Map

134

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Case Study Detail

HSE24
Organization Overview
INDUSTRY

HEADQUARTERS

HSE24, a leading home-shopping network


based in Germany, measures
Ismaning,
Retail
Germany
its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay
aware of customer buyingREVENUE
patterns and behaviors, and respond to
EMPLOYEES
them in real time.

515

To continue its rapid expansion across Europeand fortify its omnichannel


strategy, including mobile, social networks and the WebHSE24 has turned
million
to SAP HANA as a foundation for success. This technology is enabling
2,900
HSE24 to rapidly analyze huge stores of customer information and
take
immediate action on the insights gleaned.
WEBSITE
hse24.de

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

Decision Support, Simulation & Automation


Customer Adoption Journey Map

135

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Decision Support, Simulation & Automation

Case Study Detail

Mantis Technology Group (Pro Karma)


Organization Overview

Mantis Technology Group is a software solution provider specializing in


enterprise customer applications for online retailers and high transaction
systems. Their goal is to help retailers monitor and listen to a variety of
social media channels, track consumers and influencers, measure
brands against industry metrics, and integrate social media with CRM.
Recognizing the ever-increasing nature of social media data, Mantis
Technology Group chose to sign an OEM agreement with SAP, in order to
use its text analytics capabilities to support its PulseAnalytics solution.

99%
faster ETL load time

6x

faster text analysis


processing

Moved from 23 servers to

1 HANA One
server

Decision Support, Simulation & Automation


Customer Adoption Journey Map

136

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Decision Support, Simulation & Automation

Case Study Detail

Mantis Technology Group (Pro Karma)


Organization Overview
INDUSTRY

HEADQUARTERS

Mantis Technology Group is a software solution provider specializing in


High Tech
enterprise customer applications for online San
retailers
Jose, and high transaction
California,
systems. Their goal is to help retailers monitor
and listen to a variety of
USA
social media channels, track consumers and influencers, measure
brands against industry metrics, and integrate social media with CRM.
Recognizing the ever-increasing nature of social media data, Mantis
Technology Group chose to sign an OEM agreement with SAP, in order to
use its text analytics capabilities to support its PulseAnalytics solution.

WEBSITE

prokarma.com

99%
faster ETL load time

6x

faster text analysis


processing

Moved from 23 servers to

1 HANA One
server

Decision Support, Simulation & Automation


Customer Adoption Journey Map

137

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Case Study Detail

Medtronic
Organization Overview

+
Query times have dropped
from 3 hours to

Medtronic adheres to their mission of innovating for life, by listening


to the people who benefit from their biomedical technologies. While
information technology had made it easier for the company to amass
enormous amounts of valuable clinician and patient data, Medtronic was
still seeking ways to best analyze it for the most meaningful conclusions.

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
application for text-based analytics, to better leverage the wealth of
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

EXPLORE RELATED LINKS:

15 seconds
or less

Testimonial Video
Customer Journey
Case Study

Decision Support, Simulation & Automation


Customer Adoption Journey Map

138

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Case Study Detail

Medtronic
Organization Overview
INDUSTRY

HEADQUARTERS

Query times have dropped


from 3 hours to

Medtronic adheres
Healthcareto their mission of innovating for life, by listening
to the people who benefit from their biomedical
technologies. While
Minneapolis,
Minnesota,
information technology had made it easier for
the company to amass
USA
enormous amounts of valuable clinician and patient data, Medtronic was
stillEMPLOYEES
seeking ways to best analyze
it for the most meaningful conclusions.
REVENUE

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
billion
application for text-based analytics, to better leverage the wealth of
45,000
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

$16

WEBSITE
EXPLORE RELATED LINKS:

15 seconds
or less

medtronic.com

Testimonial Video
Customer Journey
Case Study

Decision Support, Simulation & Automation


Customer Adoption Journey Map

139

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Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview

Genome analysis is revolutionizing health caregiving rise to better


tests and treatments to keep people healthy. Mitsui Knowledge Industry,
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical researchers develop new drugs for diseases such as cancer.
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
real-time genome analysis platform, by incorporating R Integration and
Hadoop to store, pre-process, compute, and analyze data.
EXPLORE RELATED LINKS:

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Decision Support, Simulation & Automation


Customer Adoption Journey Map

140

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Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview
INDUSTRY

HEADQUARTERS

Genome analysis
is revolutionizing health caregiving rise to better
Healthcare
Tokyo, Mitsui Knowledge Industry,
tests and treatments to keep people healthy.
Japan
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical
researchers develop new
drugs for diseases such as cancer.
EMPLOYEES
REVENUE
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
billion
real-time genome analysis platform, by incorporating R Integration and
1,990
Hadoop to store, pre-process, compute, and analyze data.

51.5

WEBSITE
EXPLORE RELATED LINKS:

www.mki.co.jp/english/

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Decision Support, Simulation & Automation


Customer Adoption Journey Map

141

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Case Study Detail

National Center for Tumor Diseases (NCT)


Organization Overview

+
Faster diagnosis led to

Patients suffering from cancer often have to wait many years for a
therapy to be effective. To address this problem, the National Center for
Tumor Diseases in Heidelberg, Germany uses genetic data to tailor each
patients treatment.
To handle and interpret such massive amounts of patient data, the
center turned to the in-memory SAP HANA platform. Such real-time
access to data reporting can lead to the development of individual,
highly adjusted therapies against cancer.
EXPLORE RELATED LINKS:

10,000
new patients seen each
year since 2011

Detailed

view of patient history extracted


from both structured and
unstructured data

Testimonial Video
Reference Slide
Blog

150,000
3.6 million
data sets in combination with

data points successfully


analyzed during a
proof-of-concept test

Decision Support, Simulation & Automation


Customer Adoption Journey Map

142

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Decision Support, Simulation & Automation

Case Study Detail

National Center for Tumor Diseases (NCT)


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Patients suffering
from cancer often have to wait many years for a
Healthcare
therapy to be effective. To address this problem,
the National Center for
Heidelberg,
Germany
Tumor Diseases in Heidelberg, Germany uses
genetic data to tailor each
patients treatment.
To handle and interpret such massive amounts of patient data, the
center turned to the in-memory SAP HANA platform. Such real-time
access to data reporting can lead to the development of individual,
highly adjusted therapies against cancer.
EXPLORE RELATED LINKS:
WEBSITE

Faster diagnosis led to

10,000
new patients seen each
year since 2011

Detailed

view of patient history extracted


from both structured and
unstructured data

Testimonial Video
nct-heidelberg.de

Reference Slide
Blog

150,000
3.6 million
data sets in combination with

data points successfully


analyzed during a
proof-of-concept test

Decision Support, Simulation & Automation


Customer Adoption Journey Map

143

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Decision Support, Simulation & Automation

Case Study Detail

National Football League (NFL)


Organization Overview

The National Football League (NFL) is the highest level of professional


sport in the world, composed of 32 American teams divided equally
into the National Football Conference (NFC) and the American Football
Conference (AFC).
The NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.
EXPLORE RELATED LINKS:

Video
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

Decision Support, Simulation & Automation


Customer Adoption Journey Map

144

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Decision Support, Simulation & Automation

Case Study Detail

National Football League (NFL)


Organization Overview
INDUSTRY

HEADQUARTERS

The National Football League (NFL) is the highest level of professional


Sports &
New York,
USAdivided equally
sport in the world,
composed of 32 American
teams
Entertainment
into the National Football Conference (NFC) and the American Football
Conference (AFC).
EMPLOYEES
The
NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.

EXPLORE
RELATED LINKS:
1,800

Video
WEBSITE
nfl.com
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

Decision Support, Simulation & Automation


Customer Adoption Journey Map

145

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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Decision Support, Simulation & Automation

Case Study Detail

Warwick Analytics
Organization Overview

Dramatic

Warwick Analytics provides software that automatically finds and resolves


the root cause of manufacturing faults and process bottlenecks. Its a
critical component in the efficiency and success of its customers, who mainly
reside in the aerospace and automotive manufacturing arenas.

reductions in specific warranty


costs and human costs

To ensure their software solution SigmaGuardian functions effectively,


Warwick Analytics relies on the power of the SAP HANA platform.
SigmaGuardian is a SaaS based early warning product using SAP HANA
in the cloud or on-premise. The platform greatly reduces the time for the
algorithmic computations, enabling manufacturing faults to be identified
and resolved in nearly real-time.

Increases
production and
resource deployment

EXPLORE RELATED LINKS:

Improves

Video
Blog

customer satisfaction
and brand loyalty

Decision Support, Simulation & Automation


Customer Adoption Journey Map

146

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Decision Support, Simulation & Automation

Case Study Detail

Warwick Analytics
Organization Overview
INDUSTRY

HEADQUARTERS

Dramatic

Warwick Analytics provides software that automatically finds and resolves


High Tech
London,
the root cause of manufacturing faults
and process bottlenecks. Its a
England
critical component in the efficiency and success of its customers, who mainly
reside in the aerospace and automotive manufacturing arenas.

reductions in specific warranty


costs and human costs

ToEMPLOYEES
ensure their software solution SigmaGuardian functions effectively,
Warwick Analytics relies on the power of the SAP HANA platform.
SigmaGuardian is a SaaS based early warning product using SAP HANA
in the cloud or on-premise. The platform greatly reduces the time for the
algorithmic computations, enabling manufacturing faults to be identified
<50
and resolved in nearly real-time.

Increases

WEBSITE

production and
resource deployment

EXPLORE RELATED LINKS:

warwickanalytics.com

Video
Blog

Improves
customer satisfaction
and brand loyalty

Decision Support, Simulation & Automation


Customer Adoption Journey Map

147

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Decision Support, Simulation & Automation

Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

148

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Decision Support, Simulation & Automation

Customer Adoption Journey Map


Additional Resources

SAP HANA Journey

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

149

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Product

Use Case Detail

SAP Business Suite powered by SAP HANA


SAP Business Suite powered by SAP HANA combines SAPs flagship suite of
business applications with our in-memory platform, SAP HANA. The software
helps companies across all industries drive their entire enterprise in real time
so they can simulate, plan, execute, predict, and analyze almost instantly along
business-critical end-to-end processes.

Why is it a game changer?

TOP BENEFITS

HANA

CASE STUDIES
Avon Cycles
Limited

Kaeser
Kompressoren

50% faster MRP runtime.

Core Mobile

Predictive analytics
to avoid unplanned
downtime.

Eureko Sigorta

Kardinal
Schwarzenberg
Hospital

33% faster monthly


closing.

Faster reporting for patient


and clinical applications.

Fire & Rescue New


South Wales (NSW)

Mercedes-AMG

70% reduction in
database size.

Pacific Drilling S.A.


Simplify IT landscape.

Hidrovias do Brasil

Drive innovative business


processes and invent
new business models
by leveraging real-time
applications

Simplify IT and reduce


total cost of ownership by
combining transactions
and analytics on a single
in-memory computing
platform

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP Business Suite powered by SAP HANA
Customer Adoption Journey Map

150

Version 2.0 Click here to download the latest version.

Allow instant insight and


action with a personalized,
responsive, and simple
user experience across
lines of business, tasks,
and devices

70% reduction in total cost


of IT ownership.

HiMedia
Laboratories

University of
Amsterdam
Simpler, more meaningful
student interactions.

50% faster production


planning operations.

JOSKIN Group
102 times faster general
ledger.

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Overview

Use Cases

Industry

Find Out More

Product

Use Case Detail

SAP Business Suite powered by SAP HANA


SAP Business Suite powered by SAP HANA combines SAPs flagship suite of
business applications with our in-memory platform, SAP HANA. The software
helps companies across all industries drive their entire enterprise in real time
so they can simulate, plan, execute, predict, and analyze almost instantly along
business-critical end-to-end processes.

Why is it a game changer?

TOP BENEFITS

The combination of OLTP and OLAP in one in-memory database, optimizes your
transactional business operation and delivers realtime reporting and analytics
with SAP HANA Live.
Improve business performance byHANA
running core/reusable ERP functions in
SAP HANA, to dramatically improve core business process performance.

In-memory
andbusiness
in-database planning
engine
supports
for insight and
Drive
innovative
Simplify
IT and
reduceplanning commands
Allow instant
processes
and
invent
total
cost
of
ownership
by
action
with
a personalized,
fast, interactive planning.
new business models
combining transactions
responsive, and simple
by leveraging real-time
and analytics on a single
user experience across
applications
in-memory computing
lines of business, tasks,
platform
and devices
Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP Business Suite powered by SAP HANA
Customer Adoption Journey Map

151

Version 2.0 Click here to download the latest version.

CASE STUDIES
Avon Cycles
Limited

Kaeser
Kompressoren

50% faster MRP runtime.

Core Mobile

Predictive analytics
to avoid unplanned
downtime.

Eureko Sigorta

Kardinal
Schwarzenberg
Hospital

33% faster monthly


closing.

Faster reporting for patient


and clinical applications.

Fire & Rescue New


South Wales (NSW)

Mercedes-AMG

70% reduction in
database size.

Pacific Drilling S.A.


Simplify IT landscape.

Hidrovias do Brasil
70% reduction in total cost
of IT ownership.

HiMedia
Laboratories

University of
Amsterdam
Simpler, more meaningful
student interactions.

50% faster production


planning operations.

JOSKIN Group
102 times faster general
ledger.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP Business Suite powered by SAP HANA

Case Study Detail

Avon Cycles Limited


Organization Overview

There is no transportation that is cleaner, greener, or healthier than a


bicycle. As Asias leading cycle manufacturer, Avon Cycles is dedicated
to building innovative and quality bicycles that keep customers moving
in comfort and style. All this requires a high-speed mentality that only
agile and efficient business operations can achieve.
A long-time user of SAP software, Avon Cycles worked with vCentric
Technologies to migrate its SAP Business Suite applications to the
SAP HANA platform, replacing an Oracle database. The company
now has tighter control over its supply chain and can provide
stakeholders with real-time, actionable data.

50%
faster MRP runtime

45%
faster execution of
business operations

EXPLORE RELATED LINKS:

BTS

80%

Blog

reduction in backup and


restoration requirements

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

152

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Use Cases

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SAP Business Suite powered by SAP HANA

Case Study Detail

Avon Cycles Limited


Organization Overview
INDUSTRY

HEADQUARTERS

There is no transportation that is cleaner, greener, or healthier than a


Consumer
bicycle. As Asias
leading cycle manufacturer, Avon Cycles is dedicated
Products
to building innovative and quality bicyclesLudhiana,
that keep customers moving
Punjab,
in comfort and style. All this requires a high-speed
mentality that only
India
agile
and
efficient
business
operations
can
achieve.
EMPLOYEES
REVENUE
A long-time user of SAP software, Avon Cycles worked with vCentric
Technologies to migrate its SAP Business Suite applications to the
SAP HANA platform, replacing an Oracle database. The company
billion
now has tighter control over its supply chain and can provide
1,500
stakeholders with real-time, actionable data.

rs4.21

WEBSITE

50%
faster MRP runtime

45%
faster execution of
business operations

EXPLORE RELATED LINKS:

avoncycles.com

BTS

80%

Blog

reduction in backup and


restoration requirements

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

153

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SAP Business Suite powered by SAP HANA

Case Study Detail

Core Mobile
Organization Overview

Core Mobile offers a suite of mobile applications designed to improve care


coordination and workflow collaboration among healthcare professional
teams. The companys Corey engine leverages the column based capabilities
of SAP HANA to provide customized predictive analytics in real time.
The use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

Video
DEMO Award Video

10%-30%
reduction in
re-admissions

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

154

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SAP Business Suite powered by SAP HANA

Case Study Detail

Core Mobile
Organization Overview
INDUSTRY

HEADQUARTERS

Core Mobile offers a suite of mobile applications designed to improve care


Campbell,healthcare professional
coordination and workflow collaboration among
California,
teams. The companys Corey engine leverages
the column based capabilities
USA
Telecommunications
of SAP HANA to provide customized predictive analytics in real time.
EMPLOYEES
The
use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
<50
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

WEBSITE

Video

coremobileinc.com

DEMO Award Video

10%-30%
reduction in
re-admissions

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

155

Version 2.0 Click here to download the latest version.

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Industry

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SAP Business Suite powered by SAP HANA

Case Study Detail

Eureko Sigorta
Organization Overview

Stormy weather is an unavoidable part of life in Turkey, but when your


business, home, and family are covered by insurance from Eureko Sigorta,
you can rest easy during the stormiest of days.
To ensure the highest level of customer service, Eureko Sigorta decided
to streamline financial operations using SAP Business Suite powered by
SAP HANA, and then redirect the time saved toward customer-focused
activities. The company also chose SAP BusinessObjects business
intelligence solutions to improve profitability analysis, and better
understand its customer base.

33%

faster monthly closing

83%

faster fixed asset processing

1-hour

reporting on aging and


rediscount processes, 93.75%
faster (previously 2 days)

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

156

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SAP Business Suite powered by SAP HANA

Case Study Detail

Eureko Sigorta
Organization Overview
INDUSTRY

HEADQUARTERS

Stormy weather is an unavoidable part of life in Turkey, but when your


business, home, and family are covered by insurance from Eureko Sigorta,
Insurance
you can rest easy during the stormiest of Istanbul,
days.

33%

faster monthly closing

Turkey

To ensure the highest level of customer service, Eureko Sigorta decided


REVENUE
to EMPLOYEES
streamline financial operations
using SAP Business Suite powered by
SAP HANA, and then redirect the time saved toward customer-focused
activities. The company also chose SAP BusinessObjects business
intelligence solutions to improve profitability analysis, and better
million
understand its customer base.

270

574

WEBSITE

eurekosigorta.com.tr

83%

faster fixed asset processing

1-hour

reporting on aging and


rediscount processes, 93.75%
faster (previously 2 days)

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

157

Version 2.0 Click here to download the latest version.

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SAP Business Suite powered by SAP HANA

Case Study Detail

Fire & Rescue New South Wales (NSW)


Organization Overview

Fire & Rescue New South Wales, Australias largest firefighting agency,
is using SAP Business Suite powered by the SAP HANA platform to
run all aspects of the organizationfinance, payroll, HR, procurement,
training, logistics, and more.
With real-time analytics and the lightning-fast processing of SAP
HANA, the agency is striving for a comprehensive view of fire and
disaster risk throughout New South Wales, up to a week in advance.
The agency will be better prepared to respond to emergencies, and
assist the public in reducing risk to their property and families.
EXPLORE RELATED LINKS:

Video

70%
reduction in
database size

More than

3 million
skills and qualifications
managed in real time

Blog

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

158

Version 2.0 Click here to download the latest version.

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SAP Business Suite powered by SAP HANA

Case Study Detail

Fire & Rescue New South Wales (NSW)


Organization Overview
INDUSTRY

HEADQUARTERS

Fire & Rescue New South Wales, Australias largest firefighting agency,
Public
is using SAP Business
Suite powered by the
SAP HANA platform to
Sydney,
Sector
run all aspects of the organizationfinance,Australia
payroll, HR, procurement,
training, logistics, and more.
EMPLOYEES
With
real-time analytics and the lightning-fast processing of SAP
HANA, the agency is striving for a comprehensive view of fire and
disaster risk throughout New South Wales, up to a week in advance.
The agency will be better prepared to respond to emergencies, and
assist the public in reducing risk to their property and families.
14,000

WEBSITE
EXPLORE
RELATED LINKS:

fire.nsw.gov.au

Video

70%
reduction in
database size

More than

3 million
skills and qualifications
managed in real time

Blog

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

159

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

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SAP Business Suite powered by SAP HANA

Case Study Detail

Hidrovias do Brasil
Organization Overview

Founded in 2010, Hidrovias do Brasil provides waterway logistic solutions


within Brazil, including door-to-door logistics, long-term, and asset
productivity solutions. A needed enterprise in light of the fact that 75%
of Brazils international trade consists of shipping raw materials, most of
which is done by river transport.
Hidrovias do Brasils mission is to be the waterway logistics operator
of choice in Latin America, while prioritizing sustainable development,
ethical business practices, and continuous growth. When the company
started building navigation assets and overall infrastructure facilities
demanding ERP Solutions, they chose the SAP HANA Enterprise Cloud
platform. The choice has reduced costs and allowed quick response
times to business demands.
EXPLORE RELATED LINKS:

Blog

70%

reduction in total cost


of IT ownership

$3 million
in projected cost
reductions over 5 years

99.5%

production system availability,


based on service-level
agreements

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

160

Version 2.0 Click here to download the latest version.

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SAP Business Suite powered by SAP HANA

Case Study Detail

Hidrovias do Brasil
Organization Overview
INDUSTRY

HEADQUARTERS

Founded in 2010, Hidrovias do Brasil provides waterway logistic solutions


within Brazil, including door-to-door logistics, long-term, and asset
Travel and
productivity
solutions. A needed enterpriseSo
in Paulo,
light of the fact that 75%
Transportation
Brazil
of Brazils international trade consists of shipping raw materials, most of
which is done by river transport.
REVENUE
Hidrovias do Brasils mission is to be the waterway logistics operator
of choice in Latin America, while prioritizing sustainable development,
ethical business practices, and continuous growth. When the company
million
started building navigation assets and overall infrastructure facilities
demanding ERP Solutions, they chose the SAP HANA Enterprise Cloud
platform.
The choice has reduced costs and allowed quick response
WEBSITE
times to business demands.

$313

70%

reduction in total cost


of IT ownership

$3 million
in projected cost
reductions over 5 years

hbsa.com.br/

EXPLORE RELATED LINKS:

Blog

99.5%

production system availability,


based on service-level
agreements

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

161

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SAP Business Suite powered by SAP HANA

Case Study Detail

HiMedia Laboratories
Organization Overview

Pioneers in the manufacturing of culture media, animal cell culture, and


plant tissue culture; HiMedia Laboratories has a presence in 125 countries,
and is one of the worlds top three microbiology brands. Due to the nature
of its products, the company is faced with ever-growing data volumes
that must be quickly and effectively managed, accessed, and analyzed to
maximize business value.
With a focus on accessing data and executing business operations at
lightning speed, HiMedia worked with vCentric Technologies to migrate
its SAP Business Suite applications to the SAP HANA platform. HiMedia
now has excellent insight into production planning, as well as tighter
control over inventory requirements.
EXPLORE RELATED LINKS:

BTS
Reference Slide

80%

faster report execution, saving


time for users and managers

80%

faster material
requirements planning

50%

faster production
planning operations

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

162

Version 2.0 Click here to download the latest version.

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Use Cases

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SAP Business Suite powered by SAP HANA

Case Study Detail

HiMedia Laboratories
Organization Overview
INDUSTRY

HEADQUARTERS

Pioneers in the manufacturing of culture media, animal cell culture, and


Chemicals
plant tissue
culture; HiMedia Laboratories has a presence in 125 countries,
Mumbai,
and is one of the worlds top three microbiology
brands. Due to the nature
Maharashtra,
of its products, the company is faced withIndia
ever-growing data volumes
that
must
be
quickly
and
effectively
managed,
accessed, and analyzed to
EMPLOYEES
REVENUE
maximize business value.

rs5

With a focus on accessing data and executing business operations at


lightning speed, HiMedia worked with vCentric Technologies to migrate
billion
its SAP Business Suite applications to the SAP HANA platform. HiMedia
500
now has excellent insight into production planning, as well as tighter
control
over inventory requirements.
WEBSITE
himedialabs.com

EXPLORE RELATED LINKS:

BTS
Reference Slide

80%

faster report execution, saving


time for users and managers

80%

faster material
requirements planning

50%

faster production
planning operations

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

163

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

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SAP Business Suite powered by SAP HANA

Case Study Detail

JOSKIN Group
Organization Overview

JOSKIN Group is a family-owned business that manufactures agricultural


trailers and tools at five production sites in Europe, and distributes products
to more than 40 countries around the globe. To support their continued
expansion efforts and outstanding service to a growing customer base,
JOSKIN needed the ability to respond to telephone inquiries immediately
with the customer still on the line.
The company turned to SAP Business Suite applications powered by the
SAP HANA platform. Their goals were greater agility in real time, simple
IT management, and a smaller and more protected database.
EXPLORE RELATED LINKS:

Video
BTS

102x

faster general ledger

6x

smaller database

1,721x
faster daily production
control report

Blog

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

164

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Use Cases

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SAP Business Suite powered by SAP HANA

Case Study Detail

JOSKIN Group
Organization Overview
INDUSTRY

HEADQUARTERS

JOSKIN Group is a family-owned business that manufactures agricultural


trailers and tools at five production sites in Europe, and distributes products
Automotive
Soumagne,
to more
than 40 countries around the globe.
To support their continued
Belgium
expansion efforts and outstanding service to a growing customer base,
JOSKIN
needed the ability to respond
to telephone inquiries immediately
EMPLOYEES
REVENUE
with the customer still on the line.

107

The company turned to SAP Business Suite applications powered by the


SAP HANA platform. Their goals were greater agility in real time, simple
million
IT management, and a smaller and more protected database.
790

WEBSITE
EXPLORE
RELATED LINKS:

joskin.com
Video

BTS

102x

faster general ledger

6x

smaller database

1,721x
faster daily production
control report

Blog

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

165

Version 2.0 Click here to download the latest version.

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Use Cases

Industry

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SAP Business Suite powered by SAP HANA

Case Study Detail

Kaeser Kompressoren
Organization Overview

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest and most
successful suppliers of compressed air systems.
The company wanted to enhance their existing business processes
and use the power of Big Data to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
EXPLORE RELATED LINKS:

Success Profile
Blog
Video

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

Solid

foundation for predictive


maintenance

News

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

166

Version 2.0 Click here to download the latest version.

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SAP Business Suite powered by SAP HANA

Case Study Detail

Kaeser Kompressoren
Organization Overview
INDUSTRY

HEADQUARTERS

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest
and most
Coburg,
Germany
successful suppliers of compressed air systems.
Manufacturing

The company wanted to enhance their existing business processes


EMPLOYEES
REVENUE
and
use the power of Big Data
to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
million

600

4,400
EXPLORE RELATED LINKS:

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

WEBSITE

Success Profile
kaeser.com

Blog
Video

Solid

foundation for predictive


maintenance

News

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

167

Version 2.0 Click here to download the latest version.

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Case Study Detail

Kardinal Schwarzenberg Hospital


Organization Overview

Kardinal Schwarzenberg Hospital, the second largest hospital in the


federal state of Salzburg, Austria, is known for advanced treatment of
winter sports injuries and optimal patient care. To achieve such results,
the hospital uses innovative information technology to maximize its
central hospital administration and patient filing system.
Having first deployed mobile technology from SAP, the hospital is now
running the SAP ERP and SAP Business Warehouse applications on the
SAP HANA platform for even better patient service.
EXPLORE RELATED LINKS:

Success Profile
Reference Slide
Customer Journey

Data compression reduced from


approximately 760 gb to about

430 gb

Significantly faster response


times for reports and patient
schedulingthe latter
increased by a factor of

30

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

168

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SAP Business Suite powered by SAP HANA

Case Study Detail

Kardinal Schwarzenberg Hospital


Organization Overview
INDUSTRY

HEADQUARTERS

Kardinal Schwarzenberg
Hospital, the second largest hospital in the
Healthcare
federal state of Salzburg, Austria, is known for advanced treatment of
winter sports injuries and optimal Schwarzach
patient care.
To achieve such results,
im Pongau,
Salzburg,
the hospital uses innovative information technology to maximize its
Austria
central
hospital administration and patient filing system.
EMPLOYEES
Having first deployed mobile technology from SAP, the hospital is now
running the SAP ERP and SAP Business Warehouse applications on the
SAP HANA platform for even better patient service.
1,000
EXPLORE RELATED LINKS:

WEBSITE

Success Profile

kh-schwarzach.at/en

Reference Slide
Customer Journey

Data compression reduced from


approximately 760 gb to about

430 gb

Significantly faster response


times for reports and patient
schedulingthe latter
increased by a factor of

30

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

169

Version 2.0 Click here to download the latest version.

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Case Study Detail

Mercedes-AMG
Organization Overview

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


knows a thing or two about innovation. They also know that in order to
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes linked together through the landscape.
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
EXPLORE RELATED LINKS:

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Video

Increased
weekly engine-testing capacity

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

170

Version 2.0 Click here to download the latest version.

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Overview

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SAP Business Suite powered by SAP HANA

Case Study Detail

Mercedes-AMG
Organization Overview
INDUSTRY

HEADQUARTERS

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


Affalterbach,
knows a thing or two about innovation. They
also know that in order to
Germany
Automotive
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes
linked together through the landscape.
EMPLOYEES
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
900
EXPLORE RELATED LINKS:

WEBSITE

Video

mercedes-amg.com

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Increased
weekly engine-testing capacity

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

171

Version 2.0 Click here to download the latest version.

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SAP Business Suite powered by SAP HANA

Case Study Detail

Pacific Drilling S.A.


Organization Overview

Running an ultra-deepwater drillship is a 24/7 operation, and maximum


efficiency is crucial to day-to-day functions. Pacific Drilling, which
operates in very remote locations off the Gulf of Mexico, Brazil, and West
Africa, knows all about the challenges of supply chain and warehouse
management, procurement, maintenance, financials, and HCM.
When the company was looking to streamline operations on four ultradeepwater drillships, they migrated to SAP Business Suite powered by
SAP HANA. The goal was to improve real-time operational reporting
and analytics, and simplify the IT landscape.
EXPLORE RELATED LINKS:

2 months

to go live with SAP Business


Suite powered by SAP HANA
after the proof of concept

2x

Increase in fleet size over


next 3 years

SAP Insider Article


Video
Blog

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

172

Version 2.0 Click here to download the latest version.

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Overview

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SAP Business Suite powered by SAP HANA

Case Study Detail

Pacific Drilling S.A.


Organization Overview
INDUSTRY

HEADQUARTERS

Running an ultra-deepwater drillship is a 24/7 operation, and maximum


efficiency is crucial
to day-to-day functions. Houston,
Pacific Drilling, which
Oil and
Texas,
operates in veryGas
remote locations off the Gulf
of Mexico, Brazil, and West
USA
Africa, knows all about the challenges of supply chain and warehouse
management,
procurement, maintenance,
financials, and HCM.
EMPLOYEES
REVENUE
When the company was looking to streamline operations on four ultradeepwater drillships, they migrated to SAP Business Suite powered by
SAP HANA. The goal was to improve real-time operational reporting
million
and analytics, and simplify the IT landscape.

$638

1,200

WEBSITE
EXPLORE
RELATED LINKS:

2 months

to go live with SAP Business


Suite powered by SAP HANA
after the proof of concept

2x

Increase in fleet size over


next 3 years

pacificdrilling.com
SAP
Insider Article

Video
Blog

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

173

Version 2.0 Click here to download the latest version.

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SAP Business Suite powered by SAP HANA

Case Study Detail

University of Amsterdam
Organization Overview

The University of Amsterdam offers approximately 300 different degree


programs, and is composed of 70,000 students and 10,000 faculty and staff.
The university is dedicated to understanding the values that lead to student
success. But slow service performance made accessing and evaluating
student information difficult.
As a user of SAP software, the university knew that an upgrade to the
SAP HANA platform would be the fastest, most cost-effective solution. After
migrating the SAP Business Warehouse application and SAP Business Suite
applications to SAP HANA, reports run faster, and they can employ mobile
solutions to streamline student and faculty communications.
EXPLORE RELATED LINKS:

BTS
Reference Slide
Video

months to implement
SAP HANA

83%

faster transaction processing in


SAP ERP (from 30 seconds
to 5 seconds)

4x

faster report
generation

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

174

Version 2.0 Click here to download the latest version.

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SAP Business Suite powered by SAP HANA

Case Study Detail

University of Amsterdam
Organization Overview
INDUSTRY

HEADQUARTERS

The University of Amsterdam offers approximately 300 different degree


Higher
programs, and Education
is composed of 70,000 students and 10,000 faculty and staff.
Amsterdam,
The university is
dedicated
the values that lead to student
and
Research to understanding
The Netherlands
success. But slow service performance made accessing and evaluating
student
information difficult.
EMPLOYEES
As a user of SAP software, the university knew that an upgrade to the
SAP HANA platform would be the fastest, most cost-effective solution. After
migrating the SAP Business Warehouse application and SAP Business Suite
applications to SAP HANA, reports run faster, and they can employ mobile
10,000
solutions to streamline student and faculty communications.
WEBSITE
EXPLORE RELATED LINKS:

months to implement
SAP HANA

83%

faster transaction processing in


SAP ERP (from 30 seconds
to 5 seconds)

uva.nl

BTS
Reference Slide
Video

4x

faster report
generation

SAP Business Suite powered by SAP HANA


Customer Adoption Journey Map

175

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Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Try

Identify

Explore

TIME

176

Version 2.0 Click here to download the latest version.

Experience

Deploy

Experience real-time
business and drive value

Deploy the solution and get choice of


deployment: on-premise, cloud

Try the solution without risk with a free 30 day cloud trial
offerand make your own decision

Identify the value of business cases with a tailored


design-thinking workshop and get a personalized roadmap

Explore business cases in your industry and get a customized


recommendation report

Read Stories

View Cookbook

Try ERP
Try CRM

More
Increase
value as you
go with more
innovations
Read
Factbook

Learn More

Discover
Roadmap

Request Report

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP Business Suite powered by SAP HANA

Customer Adoption Journey Map


Additional Resources

Customer Adoption Journey Map

SAP HANA
Implementation
Path
5 Simple
Steps to Value
SAP HANA Journey

4
3

VALUE

2
1

Try

Identify

Explore

TIME

177

Version 2.0 Click here to download the latest version.

Experience

Deploy

Experience real-time
business and drive value

Deploy the solution and get choice of


deployment: on-premise, cloud

Try the solution without risk with a free 30 day cloud trial
offerand make your own decision

Identify the value of business cases with a tailored


design-thinking workshop and get a personalized roadmap

Explore business cases in your industry and get a customized


recommendation report

Read Stories

View Cookbook

Try ERP
Try CRM

More
Increase
value as you
go with more
innovations
Read
Factbook

Learn More

Discover
Roadmap

Request Report

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP Business Suite powered by SAP HANA

Customer Adoption Journey Map


Additional Resources

SAP HANA Implementation Path

5 Simple Steps to

Deploy and Migrate

Value New Customers/


Customers on Versions
older than 5.0

Experience

Deploy
Customers on Versions
Deploy and Migrate

Install SAP HANA and


Suite

Migrate data

Experience real-time
business and drive value

Read Stories

DeploySuite
the solution
and get choice of Migrate
Upgrade
to
database
View
Cookbook to
deployment:
on-premise,
cloud
latest release
SAP HANA

5.0 or 6.0

Determine which
approach best suits
your business

VALUE

2
1

Try

Deploy and Migrate

Customers Setting Up a
New Environment

Identify

Explore

Identify the value of business cases with a tailored


design-thinking workshop and get a personalized roadmap

Install SAP HANA


Customers
Seeking
Explore
business cases in your industry and get a customized
recommendation
Partial/Side
Car/Copa report

Version 2.0 Click here to download the latest version.

Try ERP
Try CRM

Upgrade Suite to latest release and migrate database to


SAP HANA

Selective Migration

TIME

178

Try the solution without risk with a free 30 day cloud trial
offerand make your own decision

Learn More

More
Increase
value as you
go with more
innovations
Read
Factbook
Discover
Roadmap

Selective migration
of data from existing
Suite landscape
Request Report

Quick Time to Value


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Use Cases

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Product

Use Case Detail

SAP Business Warehouse powered by SAP HANA


When companies need to manage large volumes of data and secure its integrity, they
turn to SAP Business Warehouse (SAP BW) powered by SAP HANA. The application
provides a flexible, scalable foundation for warehousing enterprise data from SAP and
third-party sources. And now that SAP BW is powered by the in-memory architecture
of SAP HANA, the efficiency at which data can be processed, calculations can be
computed, and reports can be run is even higher. In other words, when key information
is available sooner, making sound, timely decisions is even easier.

Why is it a game changer?

TOP BENEFITS

CASE STUDIES
1&1 Internet AG

SHS Group Ltd.

99.98% faster reporting.

100 times faster query


responses.

Migros
85% faster generation of
sales reports.

Molson Coors
Brewing Company

SPAR Austria

80% faster
response rates.

Surgutneftegas
Saves millions by
keeping demands low on
production systems.

Nissha Printing
Company Ltd.
Determine 100% accuracy
of positive signal with 97%
confidence.

Accelerate query and


analysis, decrease data
latency, and drive faster,
more informed planning

Lower total cost of


ownership, reduce IT
workloads, and speed
response to business
requests

Southern California
Edison

Vaillant Group
92% time savings on
planning run.

Access all your data,


increase business insight,
and improve and enhance
self-service

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP Business Warehouse powered by SAP HANA
Customer Adoption Journey Map

179

Version 2.0 Click here to download the latest version.

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Overview

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Product

Use Case Detail

SAP Business Warehouse powered by SAP HANA


When companies need to manage large volumes of data and secure its integrity, they
turn to SAP Business Warehouse (SAP BW) powered by SAP HANA. The application
provides a flexible, scalable foundation for warehousing enterprise data from SAP and
third-party sources. And now that SAP BW is powered by the in-memory architecture
of SAP HANA, the efficiency at which data can be processed, calculations can be
computed, and reports can be run is even higher. In other words, when key information
is available sooner, making sound, timely decisions is even easier.

Why is it a game changer?

TOP BENEFITS

Push down many of the SAP BW aggregations and cubing directly into SAP HANA
for faster and less complex SAP BW processing.
Load data in real time into SAP BW powered by SAP HANA using SLT, Data
Services or Replication Server for realtime reporting and analysis.
In-memory and in-database planning engine supports SAP BW planning
commands for interactive planning.
Accelerate query and
Lower total cost of
Access all your data,
analysis,
decrease
ownership,
reduceNearline
IT
increase
insight,

Automatically
tierdata
cooler data to
a column-based
Store from
SAP business
HANA
latency,
and
drive
faster,
workloads,
and
speed
and
improve
and
enhance
and achieve great price/performance for SAP BW reporting.
more informed planning
response to business
self-service
requests

CASE STUDIES
1&1 Internet AG

SHS Group Ltd.

99.98% faster reporting.

100 times faster query


responses.

Migros
85% faster generation of
sales reports.

Southern California
Edison

Molson Coors
Brewing Company

SPAR Austria

80% faster
response rates.

Surgutneftegas
Saves millions by
keeping demands low on
production systems.

Nissha Printing
Company Ltd.
Determine 100% accuracy
of positive signal with 97%
confidence.

Vaillant Group
92% time savings on
planning run.

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP Business Warehouse powered by SAP HANA
Customer Adoption Journey Map

180

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

1&1 Internet AG
Organization Overview

Every great idea needs a great domain. Thats why with over
12.7 million fee-based domain contracts and around 31 million
adfinanced free accounts, 1&1 Internet AG is Europes leading
Internet specialist. With so many transactions to manage, 1&1
Internet AG is familiar with the challenges and the opportunities
presented by massive volumes of data.
To improve cash collection and debt management reporting,
1&1 Internet AG chose SAP Business Warehouse powered by
SAP HANA. With detailed insight into customers, contracts, and
processes at the line-item level across accounts receivable, 1&1
Internet AG optimized debt collection, reducing debt loss for a
complete return on investment in just six months.

6 months
to achieve complete ROI by
making immediate process
changes

11 million

customer contracts analyzed


across products, countries, and
payment methods

EXPLORE RELATED LINKS:

BTS
Reference Slide

99%

faster reporting
(from 8 hours to 5 seconds)

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

181

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

1&1 Internet AG
Organization Overview
INDUSTRY

HEADQUARTERS

Every great idea needs a great domain. Thats why with over
12.7 million fee-based domain contracts Montabaur,
and around 31 million
Germany
adfinanced free accounts, 1&1 Internet AG is Europes leading
InternetTelecommunications
specialist. With so many transactions to manage, 1&1
Internet
AG
is familiar with the challenges
and the opportunities
EMPLOYEES
REVENUE
presented by massive volumes of data.

$2.656

To improve cash collection and debt management reporting,


1&1 Internet AG chose SAP Business Warehouse powered by
billion
SAP HANA. With detailed insight into customers, contracts, and
6,894
processes at the line-item level across accounts receivable, 1&1
Internet
AG optimized debt collection, reducing debt loss for a
WEBSITE
complete return on investment in just six months.
1and1.com

6 months
to achieve complete ROI by
making immediate process
changes

11 million

customer contracts analyzed


across products, countries, and
payment methods

EXPLORE RELATED LINKS:

BTS
Reference Slide

99%

faster reporting
(from 8 hours to 5 seconds)

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

182

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Migros
Organization Overview

With 1,400 stores, and a commitment to putting quality above all else,
MigrosGruppe is Switzerlands biggest retailer. The same commitment is held
by one of its most important subsidiaries, Magazine zum Globus, which sells
high-end fashions, beauty products, and accessories.
When Magazine zum Globus needed to reduce storage space for data on 37
warehouses, 800,000 items, and 3,500 deliveries, they chose to migrate the
SAP NetWeaver Business Warehouse application to the SAP HANA platform.
Now, reporting is faster and data storage has been drastically reduced.
EXPLORE RELATED LINKS:

Customer Journey
IBM/SAP Case Study

98%

faster identification of
slow-selling products, saving
time and money

85%

faster production of sales


promotions reports

97%

faster standard sales


article reports

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

183

Version 2.0 Click here to download the latest version.

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Migros
Organization Overview
INDUSTRY

HEADQUARTERS

With 1,400 stores, and a commitment to putting quality above all else,
MigrosGruppe isRetail
Switzerlands biggest retailer. The same commitment is held
by one of its most important subsidiaries, Magazine zum Globus, which sells
Zurich,
high-end fashions, beauty products, and accessories.
Switzerland
EMPLOYEES
REVENUE
When
Magazine zum Globus needed
to reduce storage space for data on 37
warehouses, 800,000 items, and 3,500 deliveries, they chose to migrate the
SAP NetWeaver Business Warehouse application to the SAP HANA platform.
Now, reporting is faster and data storage has been drastically reduced.

chf803
million

3,100
EXPLORE RELATED LINKS:

WEBSITE

Customer Journey

98%

faster identification of
slow-selling products, saving
time and money

85%

faster production of sales


promotions reports

globus.ch

IBM/SAP Case Study

97%

faster standard sales


article reports

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

184

Version 2.0 Click here to download the latest version.

Previous Page

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Overview

Use Cases

Industry

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Molson Coors Brewing Company


Organization Overview

Molson Coors Brewing Company, one of the worlds ten largest brewers,
is charting their growth course through craft beer company acquisitions.
But with so many acquisitions under their belt, the company needed to
reduce complexity, increase speed and predictability, and improve
analytic capabilities.
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
deliver unprecedented visibility into realtime business and support
decision-making.
EXPLORE RELATED LINKS:

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the following
day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

185

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Molson Coors Brewing Company


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Molson Coors Brewing Company, one of the worlds ten largest brewers,
Consumer
Denver,
is charting their
growth course through craft
beer company acquisitions.
Products
But with so many acquisitions under theirColorado
belt,
the company needed to
USA
reduce complexity, increase speed and predictability, and improve
analytic
capabilities.
EMPLOYEES
REVENUE
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
billion
deliver unprecedented visibility into realtime business and support
6,500
decision-making.

$6.6

WEBSITE
EXPLORE RELATED LINKS:

molsoncoors.com

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the following
day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

186

Version 2.0 Click here to download the latest version.

Previous Page

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Overview

Use Cases

Industry

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Nissha Printing Company Ltd.


Organization Overview

A pioneer in print technology, Nissha Printing Company, Ltd. has


been improving products for a wide range of manufacturers in Japan
and around the world since 1929. After implementing the SAP ERP
application at its domestic and global sites, the company introduced
the SAP NetWeaver Business Warehouse application powered by the
SAP HANA platform. The company can now analyze data and turn
decisions into actions faster than ever.
EXPLORE RELATED LINKS:

Customer Journey

71.4%
improvement in
batch-processing time

97%

of overall data volume was


cut by and only took 3
months to implement

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

187

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Nissha Printing Company Ltd.


Organization Overview
INDUSTRY

HEADQUARTERS

A pioneer in print technology, Nissha Printing Company, Ltd. has


High Tech
Kyoto,
been improving products for a wide range
of manufacturers in Japan
Japan
and around the world since 1929. After implementing the SAP ERP
application at its domestic and global sites, the company introduced
theEMPLOYEES
SAP NetWeaver Business Warehouse
application powered by the
REVENUE
SAP HANA platform. The company can now analyze data and turn
decisions into actions faster than ever.

5.68

EXPLORE RELATED LINKS:


3,300

billion

Customer Journey
WEBSITE

nissha.co.jp/english

71.4%
improvement in
batch-processing time

97%

of overall data volume was


cut by and only took 3
months to implement

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

188

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Case Study Detail

SHS Group Ltd.


Organization Overview

SHS Group is one of the largest consumer goods holding companies in


Ireland and the United Kingdom. The group owns a dozen companies
known for such brands as Merrydown hard cider, Bottlegreen cordials,
and Gordon's condiments.
When the company was looking to establish an IT platform that could
facilitate innovation, streamline operations, and speed growth, they
turned to SAP Business Warehouse powered by SAP HANA.
EXPLORE RELATED LINKS:

Blog

100x

faster query response

98%

faster report generation

70%
faster data loading

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

189

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Overview

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

SHS Group Ltd.


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

SHS Group is one of the largest consumer goods holding companies in


Consumer
Ireland and the
United Kingdom. The group owns a dozen companies
Products
Belfast,
known for such brands as Merrydown hard
cider, Bottlegreen cordials,
Ireland
and Gordon's condiments.
EMPLOYEES
When
the company was lookingREVENUE
to establish an IT platform that could
facilitate innovation, streamline operations, and speed growth, they
turned to SAP Business Warehouse powered by SAP HANA.

400

100x

faster query response

98%

faster report generation

million

EXPLORE
700RELATED LINKS:

Blog
WEBSITE
shs-group.co.uk

70%
faster data loading

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

190

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Overview

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Southern California Edison


Organization Overview

Southern California Edison provides electricity to more than 14 million


customers in more than 180 cities. To improve reporting and data
analysis, and stay ahead of the competition, the company runs SAP's
business warehousing software on the SAP HANA platform.

4x

faster report generation

EXPLORE RELATED LINKS:

Video

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

191

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Industry

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Southern California Edison


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Southern California Edison provides electricity to more than 14 million


Utility
customers
in more than 180 cities. To improve
reporting and data
Rosemead,
California,
analysis, and stay ahead of the competition,
the company runs SAP's
USA
business warehousing software on the SAP HANA platform.

4x

faster report generation

EMPLOYEES
EXPLORE RELATED LINKS:

Video
16,515

WEBSITE

sce.com

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

192

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

SPAR Austria
Organization Overview

Whether looking for food, fashion, or sporting goods, people across Austria
and Central and Eastern Europe rely on SPAR Austria Group for quality
products at a great price. And SPAR relies on SAP solutions to run efficiently.
At the heart of its operations is the SAP HANA platform, which delivers the
real-time performance needed to fulfill its strategy of becoming a true
omnichannel retailer.
SPAR started its SAP HANA journey with the successful deployment of SAP
CRM, and the migration of the SAP Business Warehouse application. Now
SPAR offers customers and employees a digital, real-time retail experience
across all channels, driving revenue growth and customer satisfaction.
EXPLORE RELATED LINKS:

BTS
Reference Slide

Up to 15%
performance increase in
report execution

Up to 85%
faster daily load times

>75%

reduction in database size

Blog

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

193

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

SPAR Austria
Organization Overview
INDUSTRY

HEADQUARTERS

Whether looking for food, fashion, or sporting goods, people across Austria
Retail
and Central and Eastern
Europe rely on SPAR Austria Group for quality
products at a great price. And SPAR
relies on SAP solutions to run efficiently.
Salzburg,
Austria
At the heart of its operations is the SAP HANA platform, which delivers the
real-time
performance needed
to fulfill its strategy of becoming a true
EMPLOYEES
REVENUE
omnichannel retailer.

12.94

SPAR started its SAP HANA journey with the successful deployment of SAP
CRM, and the migration of the SAP Business Warehouse application. Now
billion
SPAR offers customers and employees a digital, real-time retail experience
76,905
across all channels, driving revenue growth and customer satisfaction.
WEBSITE
EXPLORE RELATED LINKS:

spar.at

BTS
Reference Slide

Up to 15%
performance increase in
report execution

Up to 85%
faster daily load times

>75%

reduction in database size

Blog

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

194

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Surgutneftegas
Organization Overview

Surgutneftegas, one of Russias largest oil and gas producing companies,


performs practically all steps in its energy production and distribution
itself. From building rigs and facilities to drilling and transportation, they
do it alleven developing their own information systems.
When the company recognized that their current solution for analyzing
and forecasting the value and quantity of stock materials was requiring
a long process time and causing efficiencies, they knew it was time
to switch. They chose the SAP HANA platform and its in-memory
computing technology to ensure timely delivery of needed materials
and avoid out-of-stock situations.
EXPLORE RELATED LINKS:

Success Story
Testimonial Video

Real-time
insight into quantity and type of
materials on hand

72x

faster analysis of 140,000


materials and millions of
data records

5,760x

faster reporting
(from 8 hours to 5 seconds )

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

195

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Surgutneftegas
Organization Overview
INDUSTRY

HEADQUARTERS

Surgutneftegas, one of Russias largest oil and gas producing companies,


performs practically
all steps in its energy production and distribution
Oil and
itself. From building
rigs
and facilities
to drilling
Gas
Surgut,
Russia and transportation, they
do it alleven developing their own information systems.
EMPLOYEES
When
the company recognizedREVENUE
that their current solution for analyzing
and forecasting the value and quantity of stock materials was requiring
a long process time and causing efficiencies, they knew it was time
to switch. They chose the SAP HANA platform and its in-memory
billion
computing technology to ensure timely delivery of needed materials
100,000
and avoid out-of-stock situations.

$20

WEBSITE
EXPLORE RELATED LINKS:

Real-time
insight into quantity and type of
materials on hand

72x

faster analysis of 140,000


materials and millions of
data records

surgutneftegas.ru

Success Story
Testimonial Video

5,760x

faster reporting
(from 8 hours to 5 seconds )

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

196

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Vaillant Group
Organization Overview

The Vaillant Group is an international, family-owned company in the heating,


ventilation, and air-conditioning industry, headquartered in Germany. The
company employs a staff of more than 12,000 and is posting an annual
turnover of about 2.3 billion.
Since 2002, Vaillant Group has utilized the SAP Business Warehouse
application, and even won a gold medal at the 2012 SAP Quality Awards.
Later, when company growth created a need to upgrade data storage
and reporting capacities, they migrated to the SAP HANA database. The
inmemory computing has helped them gain deeper customer insight,
increase efficiency, and save money.
EXPLORE RELATED LINKS:

BTS
SCN Blog Post

2,500

work days saved on business


planning activities

92%

time savings on planning run


(from 3 hours to 15 minutes)

98%
faster reporting for
accounts receivable

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

197

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SAP Business Warehouse powered by SAP HANA

Case Study Detail

Vaillant Group
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

The Vaillant Group is an international, family-owned company in the heating,


ventilation, and air-conditioning industry,Remscheid,
headquartered in Germany. The
Germany
company employs a staff of more than 12,000 and is posting an annual
Industrialof
Machinery
turnover
about 2.3 billion.
EMPLOYEES
Since
2002, Vaillant Group hasREVENUE
utilized the SAP Business Warehouse
application, and even won a gold medal at the 2012 SAP Quality Awards.
Later, when company growth created a need to upgrade data storage
and reporting capacities, they migrated to the SAP HANA database. The
billion
inmemory computing has helped them gain deeper customer insight,
12,000
increase efficiency, and save money.

2.5

WEBSITE
EXPLORE RELATED LINKS:

2,500

work days saved on business


planning activities

92%

time savings on planning run


(from 3 hours to 15 minutes)

vaillant.de

BTS
SCN Blog Post

98%
faster reporting for
accounts receivable

SAP Business Warehouse powered by SAP HANA


Customer Adoption Journey Map

198

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Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Try

Identify

Explore

TIME

199

Version 2.0 Click here to download the latest version.

Experience

Deploy

Experience
performance and
drive value

Deploy the solution and get choice of


deployment: on-premise, cloud

Try the solution without risk with a free 30 day cloud trial
offer and make your own decision

Identify the value of business cases with a tailored design


thinking workshop and get a personalized roadmap

Explore how you can supercharge your SAP BW data warehouse with
SAP HANA

Read Stories

View Cookbook

Sign Up

More
And increase
value as you
go with more
innovations
Discover
Roadmap

Learn More

Learn More

Quick Time to Value


Previous Page

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Overview

Use Cases

Industry

Find Out More

SAP Business Warehouse powered by SAP HANA

Customer Adoption Journey Map


Additional Resources

Customer Adoption Journey Map

SAP HANA
Implementation
Path
5 Simple
Steps to Value
SAP HANA Journey

4
3

VALUE

2
1

Try

Identify

Explore

TIME

200

Version 2.0 Click here to download the latest version.

Experience

Deploy

Experience
performance and
drive value

Deploy the solution and get choice of


deployment: on-premise, cloud

Try the solution without risk with a free 30 day cloud trial
offer and make your own decision

Identify the value of business cases with a tailored design


thinking workshop and get a personalized roadmap

Explore how you can supercharge your SAP BW data warehouse with
SAP HANA

Read Stories

View Cookbook

Sign Up

More
And increase
value as you
go with more
innovations
Discover
Roadmap

Learn More

Learn More

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP Business Warehouse powered by SAP HANA

Customer Adoption Journey Map


Additional Resources

SAP HANA Implementation Path

5 Simple Steps to Value

Experience

Parallel Deployment

Determine which
approach best suits
your business

VALUE

2
1

Upgrade and Migrate

Try

Identify

Explore

TIME

201

Deploy

Version 2.0 Click here to download the latest version.

Experience
performance and
drive value

Install parallel SAP


NW BW for SAP HANA

Deploy the solution and get choice of


deployment: on-premise, cloud

Prepare SAP NW BW
environment for SAP
HANA

Try the solution without risk with a free 30 day cloud trial
offer and make your own decision

Identify the value of business cases with a tailored design


thinking workshop and get a personalized roadmap

Explore how you can supercharge your SAP BW data warehouse with
SAP HANA

Read Stories

Transport
conguration from
existing BW to new BW
for selected subject
areas
View Cookbook

Migrate to SAP HANA


Sign Up

More
And increase
value as you
go with more
innovations
Discover
Roadmap

Learn More

Learn More

Quick Time to Value


Previous Page

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Overview

Use Cases

Industry

Find Out More

Product

Use Case Detail

SAP HANA Platform


SAP HANA is a next generation platform, capable of processing massive
quantities of data in real time with very little tuning or maintenance. More than
a database, it handles predictive, geo-spatial, and text. Its a powerful, simple,
and cloud-ready tool that enables faster and more agile development with fewer
servers. With the flexibility to be deployed anywhere, SAP HANA works within
existing infrastructures, to allow innovation without disruption.

Why is it a game changer?

CASE STUDIES
Alliander

Spirit AeroSystems

Annual spend for asset


maintenance reduced by
approximately 12%.

Transforming millions of
data points into timely
actionable information.

Automotive
Resources
International (ARI)

TSG 1899
Hoffenheim

Reduced total overhead


costs by 5%.

TOP BENEFITS

CenterPoint Energy
34 times faster forecasting
analysis.

McKesson
Reducing pharmaceutical
order fill times by more
than 35%.

Uncover more business


value

Enable breakthrough
transformation

Vastly simplify IT

13 million data points


analyzed in 10 minutes.

Unilever
Reduced month-end close
cycles to just one day,
using half the staff.

University of
Kentucky
Cumulative fiveyear
ROI of 509%.

Medtronic
Drastically reduced
query times.

National Center for


Tumor Diseases
Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP HANA Platform
Customer Adoption Journey Map

202

Version 2.0 Click here to download the latest version.

Faster diagnosis led to


10,000 new patients seen
each year.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Product

Use Case Detail

SAP HANA Platform


SAP HANA is a next generation platform, capable of processing massive
quantities of data in real time with very little tuning or maintenance. More than
a database, it handles predictive, geo-spatial, and text. Its a powerful, simple,
and cloud-ready tool that enables faster and more agile development with fewer
servers. With the flexibility to be deployed anywhere, SAP HANA works within
existing infrastructures, to allow innovation without disruption.

Why is it a game changer?

TOP BENEFITS

SAP HANA accelerates application performance by pushing application logic into


the database, reducing data movement.
SAP HANA Platform simplifies application development by providing multiple
processing engines in one system: text, spatial, graph, planning.
SAP HANA Platform empowers deeper business insights and data discovery by
providing in-memory advanced analytic libraries and supporting R/SAS scripts
and Hadoop connectivity.
Uncover more business
Enable breakthrough
Vastly simplify IT
value
transformation

CASE STUDIES
Alliander

Spirit AeroSystems

Annual spend for asset


maintenance reduced by
approximately 12%.

Transforming millions of
data points into timely
actionable information.

Automotive
Resources
International (ARI)

TSG 1899
Hoffenheim

Reduced total overhead


costs by 5%.

CenterPoint Energy
34 times faster forecasting
analysis.

McKesson
Reducing pharmaceutical
order fill times by more
than 35%.

13 million data points


analyzed in 10 minutes.

Unilever
Reduced month-end close
cycles to just one day,
using half the staff.

University of
Kentucky
Cumulative fiveyear
ROI of 509%.

Medtronic
Drastically reduced
query times.

National Center for


Tumor Diseases
Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP HANA Platform
Customer Adoption Journey Map

203

Version 2.0 Click here to download the latest version.

Faster diagnosis led to


10,000 new patients seen
each year.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP HANA Platform

Case Study Detail

Alliander
Organization Overview

Alliander is a utility company that provides gas and electricity to more than
3 million customers in the Netherlands. The companys goal is to strengthen
and empower society, by providing free access to the energy infrastructure,
and giving customers more insight into their energy consumption.
Though the company already had the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
wiselysaving energy for the world and money for customers.
EXPLORE RELATED LINKS:

Customer Journey
Innovation Award Entry
2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs
SAP HANA Platform
Customer Adoption Journey Map

204

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

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SAP HANA Platform

Case Study Detail

Alliander
Organization Overview
INDUSTRY

HEADQUARTERS

Alliander is a utility company that provides gas and electricity to more than
Electric
3 million customers
in the Netherlands. The companys goal is to strengthen
Utility
Arnhem, to the energy infrastructure,
and empower society, by providing free access
The Netherlands
and giving customers more insight into their energy consumption.
EMPLOYEES
REVENUE
Though
the company already had
the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
billion
wiselysaving energy for the world and money for customers.

1.7

7,000

WEBSITE
EXPLORE
RELATED LINKS:

alliander.com
Customer
Journey

Innovation Award Entry


2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs
SAP HANA Platform
Customer Adoption Journey Map

205

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

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SAP HANA Platform

Case Study Detail

Automotive Resources International (ARI)


Organization Overview

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicle fleets on the road. The
company is committed to maintaining superior service and offering a
distinct level of customer value, which it achieves through deep business
insight and a portfolio of industry leading solutions.
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.
EXPLORE RELATED LINKS:

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

SAP HANA Platform


Customer Adoption Journey Map

206

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

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SAP HANA Platform

Case Study Detail

Automotive Resources International (ARI)


Organization Overview
INDUSTRY

HEADQUARTERS

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicleMount
fleets
on the road. The
Laurel,
Automotive
New Jersey,
company
is committed to maintaining superior
service and offering a
USA
distinct level of customer value, which it achieves through deep business
insight
and a portfolio of industry
leading solutions.
EMPLOYEES
REVENUE
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.

$2.6

billion

2,400
EXPLORE RELATED LINKS:

WEBSITE

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

arifleet.com

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

SAP HANA Platform


Customer Adoption Journey Map

207

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

CenterPoint Energy
Organization Overview

CenterPoint Energy has been delivering electricity and natural gas to


homes and businesses since 1866. Over the years the company has seen
technologyand customer expectationsevolve and advance. To meet
escalating demands, CenterPoint Energy turned to the SAP HANA platform
to help overhaul its marketing intelligence, customer interactions, and
load forecasting.
They deployed SAP Business Warehouse (SAP BW) powered by SAP
HANA to deliver near real-time analytics. A high-volume segment builder
for SAP CRM powered by SAP HANA was used to create target lists with
greater flexibility and speed, and they worked with SAPs Data Science
organization to optimize energy forecasting models.
EXPLORE RELATED LINKS:

Innovation Award Entry


Video

600%

faster target list generation using


the high-volume segment builder
for consolidated customer data

70%
faster handling of
call center calls

34x

faster forecasting analysis

SAP HANA Platform


Customer Adoption Journey Map

208

Version 2.0 Click here to download the latest version.

Previous Page

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

CenterPoint Energy
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

CenterPoint Energy has been delivering electricity and natural gas to


Utility
homes and
businesses since 1866. Over the years the company has seen
Houston,and advance. To meet
technologyand customer expectationsevolve
Texas
escalating demands, CenterPoint Energy turned to the SAP HANA platform
to EMPLOYEES
help overhaul its marketing REVENUE
intelligence, customer interactions, and
load forecasting.

$81

They deployed SAP Business Warehouse (SAP BW) powered by SAP


HANA to deliver near real-time analytics. A high-volume segment builder
billion
for SAP CRM powered by SAP HANA was used to create target lists with
>8,000
greater flexibility and speed, and they worked with SAPs Data Science
organization
to optimize energy forecasting models.
WEBSITE
centerpointenergy.com

EXPLORE RELATED LINKS:

Innovation Award Entry


Video

600%

faster target list generation using


the high-volume segment builder
for consolidated customer data

70%
faster handling of
call center calls

34x

faster forecasting analysis

SAP HANA Platform


Customer Adoption Journey Map

209

Version 2.0 Click here to download the latest version.

Previous Page

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

McKesson
Organization Overview

McKesson Corporation, the largest pharmaceutical distributor in


North America, stays committed to its distribution center mantra:
Its not a package, its a patient. To do so, the company found it
needed to become more agile and responsive to customer needs.
Because McKesson uses multiple operational systems in its
warehouse management ecosystem, the company partnered with
SAP Data Services to pull and cleanse information from these
disparate sources. They also implemented SAP HANA to accelerate
the processing of large data volumes and gain real-time insights
into supply chain issues.
EXPLORE RELATED LINKS:

Innovation Award Entry

3-4

hours saved per day on


identification and resolution of
distribution issues

Reduced pharmaceutical order


fill times by more than

35%

1000+
work hours saved annually

SAP HANA Platform


Customer Adoption Journey Map

210

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

McKesson
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

McKesson Corporation, the largest pharmaceutical distributor in


North America,
stays committed to its distribution
center mantra:
San Francisco,
Pharmaceuticals
California,
Its not a package, its a patient. To do so, the
company found it
USA
needed to become more agile and responsive to customer needs.
EMPLOYEES
REVENUE
Because
McKesson uses multiple
operational systems in its
warehouse management ecosystem, the company partnered with
SAP Data Services to pull and cleanse information from these
disparate sources. They also implemented SAP HANA to accelerate
billion
the processing of large data volumes and gain real-time insights
40,000+
into supply chain issues.

$122.455

WEBSITE
EXPLORE RELATED LINKS:

mckesson.com

Innovation Award Entry

3-4

hours saved per day on


identification and resolution of
distribution issues

Reduced pharmaceutical order


fill times by more than

35%

1000+
work hours saved annually

SAP HANA Platform


Customer Adoption Journey Map

211

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

Medtronic
Organization Overview

+
Query times have dropped
from 3 hours to

Medtronic adheres to their mission of innovating for life, by listening


to the people who benefit from their biomedical technologies. While
information technology had made it easier for the company to amass
enormous amounts of valuable clinician and patient data, Medtronic was
still seeking ways to best analyze it for the most meaningful conclusions.

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
application for text-based analytics, to better leverage the wealth of
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

EXPLORE RELATED LINKS:

15 seconds
or less

Testimonial Video
Customer Journey
Case Study

SAP HANA Platform


Customer Adoption Journey Map

212

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SAP HANA Platform

Case Study Detail

Medtronic
Organization Overview
INDUSTRY

HEADQUARTERS

Query times have dropped


from 3 hours to

Medtronic adheres
Healthcareto their mission of innovating for life, by listening
to the people who benefit from their biomedical
technologies. While
Minneapolis,
Minnesota,
information technology had made it easier for
the company to amass
USA
enormous amounts of valuable clinician and patient data, Medtronic was
stillEMPLOYEES
seeking ways to best analyze
it for the most meaningful conclusions.
REVENUE

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
billion
application for text-based analytics, to better leverage the wealth of
45,000
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

$16

WEBSITE
EXPLORE RELATED LINKS:

15 seconds
or less

medtronic.com

Testimonial Video
Customer Journey
Case Study

SAP HANA Platform


Customer Adoption Journey Map

213

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SAP HANA Platform

Case Study Detail

National Center for Tumor Diseases (NCT)


Organization Overview

+
Faster diagnosis led to

Patients suffering from cancer often have to wait many years for a
therapy to be effective. To address this problem, the National Center for
Tumor Diseases in Heidelberg, Germany uses genetic data to tailor each
patients treatment.
To handle and interpret such massive amounts of patient data, the
center turned to the in-memory SAP HANA platform. Such real-time
access to data reporting can lead to the development of individual,
highly adjusted therapies against cancer.
EXPLORE RELATED LINKS:

10,000
new patients seen each
year since 2011

Detailed

view of patient history extracted


from both structured and
unstructured data

Testimonial Video
Reference Slide
Blog

150,000
3.6 million
data sets in combination with

data points successfully


analyzed during a
proof-of-concept test

SAP HANA Platform


Customer Adoption Journey Map

214

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SAP HANA Platform

Case Study Detail

National Center for Tumor Diseases (NCT)


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Patients suffering
from cancer often have to wait many years for a
Healthcare
therapy to be effective. To address this problem,
the National Center for
Heidelberg,
Germany
Tumor Diseases in Heidelberg, Germany uses
genetic data to tailor each
patients treatment.
To handle and interpret such massive amounts of patient data, the
center turned to the in-memory SAP HANA platform. Such real-time
access to data reporting can lead to the development of individual,
highly adjusted therapies against cancer.
EXPLORE RELATED LINKS:
WEBSITE

Faster diagnosis led to

10,000
new patients seen each
year since 2011

Detailed

view of patient history extracted


from both structured and
unstructured data

Testimonial Video
nct-heidelberg.de

Reference Slide
Blog

150,000
3.6 million
data sets in combination with

data points successfully


analyzed during a
proof-of-concept test

SAP HANA Platform


Customer Adoption Journey Map

215

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

Spirit AeroSystems
Organization Overview

Spirit AeroSystems, Inc. is one of the worlds largest manufacturers of


aerostructures for commercial, military, and business jets. The process
of manufacturing such massive fuselage assemblies generates a river of
datafrom processing and testing to manufacturer and customer data
flows. When the company realized their existing information systems
could no longer handle the volume, they opted for a new approach.
Spirit AeroSystems chose SAP HANA for its ability to take millions of
data points and transform them into actionable information. The switch
has enabled leaders on all levels of the company to drive better
business decisions.
EXPLORE RELATED LINKS:

Innovation Award Entry


Blog

40%

reduction in overtime costs

Improved
working capital

Reduced
cycle times (from
68 hours to 30 seconds)

SAP HANA Platform


Customer Adoption Journey Map

216

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SAP HANA Platform

Case Study Detail

Spirit AeroSystems
Organization Overview
INDUSTRY

HEADQUARTERS

Spirit AeroSystems, Inc. is one of the worlds largest manufacturers of


Wichita,
aerostructures for commercial, military, and
business jets. The process
Kansas, USA
of manufacturing
such
massive
fuselage
assemblies
generates a river of
Aerospace
datafrom processing and testing to manufacturer and customer data
flows.
When the company realized their existing information systems
EMPLOYEES
could no longer handle the volume, they opted for a new approach.
Spirit AeroSystems chose SAP HANA for its ability to take millions of
data points and transform them into actionable information. The switch
has enabled leaders on all levels of the company to drive better
16,000
business decisions.
WEBSITE
EXPLORE RELATED LINKS:

spiritaerosystems.net

Innovation Award Entry


Blog

40%

reduction in overtime costs

Improved
working capital

Reduced
cycle times (from
68 hours to 30 seconds)

SAP HANA Platform


Customer Adoption Journey Map

217

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

TSG 1899 Hoffenheim


Organization Overview

A member of the Federal Football League or Bundesliga, TSG 1899


Hoffenheim rose to Germanys top football division in 2008-2009 after its
first season. To keep each player performing at his peak, the organization
decided to personalize each players training, by documenting and
analyzing tactical, spatial, training, game, and health data.
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose the SAP HANA platform. Now coaches are
now able to adjust training for each player according to their individual
performance in each training element.
EXPLORE RELATED LINKS:

Reference Slide

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Customer Journey
Video

SAP HANA Platform


Customer Adoption Journey Map

218

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Overview

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Case Study Detail

TSG 1899 Hoffenheim


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

A member of the Federal Football League or Bundesliga, TSG 1899


Sports &
BadenHoffenheim rose
to Germanys top football
division in 2008-2009 after its
Entertainment
Wurttemberg,
at his peak, the organization
first season. To keep each player performing
Germany
decided to personalize each players training, by documenting and
analyzing
tactical, spatial, training,
game, and health data.
EMPLOYEES
REVENUE
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose the
SAP HANA platform. Now coaches are
million
now able to adjust training for each player according to their individual
127
performance in each training element.

WEBSITE
EXPLORE RELATED LINKS:

achtzehn99.de

Reference Slide
Customer Journey

RESOURCES

Reference Slide
Customer Journey
Video

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Video

SAP HANA Platform


Customer Adoption Journey Map

219

Version 2.0 Click here to download the latest version.

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP HANA Platform

Case Study Detail

Unilever
Organization Overview

Unilever operates in more than 190 countries and manufactures over


400 brands. The company employs more than 6,000 scientists,
engineers, chefs, and technicians in research and development centers
around the globe. By 2020, Unilever hopes to help more than one billion
people take action to improve their health and well-being, and technology
will be at the heart of everything they do.
To continue to drive real value to its business in areas such supply
chain, finance, and marketing, Unilever chose the SAP HANA
platform. The choice is opening the door to further technological
innovation, and helping Unilever stay ready to meet consumer demand.

50%

reduction in staff, reduction in


time to close month end

Simplified
user interfaces are more
intuitive, and have reduced
training costs

EXPLORE RELATED LINKS:

Customer Journey
SAP Insider Article
Innovation Award Entry

10 receipt and invoice reports


consolidated into

SAP HANA Platform


Customer Adoption Journey Map

220

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Overview

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SAP HANA Platform

Case Study Detail

Unilever
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Unilever operates in more than 190 countries and manufactures over


400 brands.Consumer
The company employs more
than 6,000 scientists,
London,
Products
England and development centers
engineers, chefs, and technicians in research
around the globe. By 2020, Unilever hopes to help more than one billion
people
take action to improve their health and well-being, and technology
EMPLOYEES
will be at the heart of everything they do.
To continue to drive real value to its business in areas such supply
chain, finance, and marketing, Unilever chose the SAP HANA
platform. The choice is opening the door to further technological
23,000
innovation, and helping Unilever stay ready to meet consumer demand.
WEBSITE

50%

reduction in staff, reduction in


time to close month end

Simplified
user interfaces are more
intuitive, and have reduced
training costs

EXPLORE RELATED LINKS:

unilever.com

Customer Journey
SAP Insider Article
Innovation Award Entry

10 receipt and invoice reports


consolidated into

SAP HANA Platform


Customer Adoption Journey Map

221

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Overview

Use Cases

Industry

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SAP HANA Platform

Case Study Detail

University of Kentucky
Organization Overview

Founded in 1865 as a land-grant institution, the University of Kentucky now


encompasses 16 colleges and a hospital on a single campus in Lexington,
Kentucky. Several years ago, the university began considering how it could
better use data about its student body, staff, and facilities. About the same
time, the university embarked on an effort to increase its graduation rate
from 60% to 70% over 10 years.
To accomplish these goals, the university needed to develop better and
approachable insight into its operations and the behavior of its students.
The university deployed SAP HANA to drive these efforts.
EXPLORE RELATED LINKS:

$1.85

million non-discounted benefits


annually, with a cumulative
fiveyear ROI of 509%

Raised

graduation rates, resulting in


increased tuition revenue

IDC Case Study


Customer Testimonial
Blog
Blog
Customer Story

Increased
facilities utilization rates,
resulting in decreased new
building construction costs

SAP HANA Platform


Customer Adoption Journey Map

222

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Overview

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SAP HANA Platform

Case Study Detail

University of Kentucky
Organization Overview
INDUSTRY

HEADQUARTERS

Founded in 1865 as a land-grant institution, the University of Kentucky now


encompasses 16 colleges and a hospital on Lexington,
a single campus in Lexington,
Higher Education
Kentucky,
Kentucky.
Several
years
ago,
the
university
began
considering how it could
and Research
USA
better use data about its student body, staff, and facilities. About the same
time,
the university embarked on
an effort to increase its graduation rate
EMPLOYEES
REVENUE
from 60% to 70% over 10 years.

$2.68

To accomplish these goals, the university needed to develop better and


approachable insight into its operations and the behavior of its students.
billion
The university deployed SAP HANA to drive these efforts.
14,000

WEBSITE
EXPLORE
RELATED LINKS:

$1.85

million non-discounted benefits


annually, with a cumulative
fiveyear ROI of 509%

Raised

graduation rates, resulting in


increased tuition revenue

uky.edu
IDC
Case Study

Customer Testimonial
Blog
Blog
Customer Story

Increased
facilities utilization rates,
resulting in decreased new
building construction costs

SAP HANA Platform


Customer Adoption Journey Map

223

Version 2.0 Click here to download the latest version.

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Overview

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Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

224

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP HANA Platform

Customer Adoption Journey Map


Additional Resources

SAP HANA Journey

5 Simple Steps to Value

4
3

VALUE

2
1

Identify

Explore

TIME

225

Try

Version 2.0 Click here to download the latest version.

Experience

Deploy

Build on your success and increase value


by identifying best next-step in your SAP
HANA journey

Start reaping value today by deploying SAP HANA. Follow


SAP Services best practices to drive successful outcomes
today and build for tomorrow.

Try out the solution by test driving pre-defined demos and cloud-based trials
using your own data. Or, develop a proof-of-concept pilot to validate the
business value of SAP HANA.

Identify use cases that can help pinpoint which SAP HANA solutions are right
for your business. Then, develop a unique road map with tailored workshops.

Engage with SAP experts to understand the business value of SAP HANA

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

Product

Use Case Detail

SAP HANA Enterprise Cloud


SAP HANA Enterprise Cloud is designed and built for mission-critical
operations. It delivers the integration, security, failover, and disaster recovery
of an on-premise implementation, but with the elasticity and ease youd expect
from a cloud solution. With it, you can run applications that unify analytics and
transactions into a single in-memory platform, for smarter innovations, faster
processes, and simpler interactions.

Why is it a game changer?

CASE STUDIES
Deutscher
Fussball-Bund
(DFB)

Schaidt
Innovations
Realtime analytics drives
business potential.

8,700-fan outreach.

McLaren
Simplified the entire
IT landscape.

TOP BENEFITS

Speed to implementation

Accessibility and
availability of system

Ease of maintenance of all


elements of the stack

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP HANA Enterprise Cloud
Customer Adoption Journey Map

226

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Product

Use Case Detail

SAP HANA Enterprise Cloud


SAP HANA Enterprise Cloud is designed and built for mission-critical
operations. It delivers the integration, security, failover, and disaster recovery
of an on-premise implementation, but with the elasticity and ease youd expect
from a cloud solution. With it, you can run applications that unify analytics and
transactions into a single in-memory platform, for smarter innovations, faster
processes, and simpler interactions.

Why is it a game changer?

CASE STUDIES
Deutscher
Fussball-Bund
(DFB)

Schaidt
Innovations
Realtime analytics drives
business potential.

8,700-fan outreach.

McLaren
Simplified the entire
IT landscape.

TOP BENEFITS

Reduce time to implement SAP applications powered by SAP HANA and go live with
fully managed cloud services such as cloud readiness assessment, rapid onboarding
and data migration. Get full technical support including making SW and HW upgrades

with disruptions.
Reduce capital expenditures using subscription based cloud service, including options
to go fully cloud or use HEC for pilot projects. Move production to on-premise or run
development and test instances in HEC and run production on-premise.

Speed to implementation
Accessibility and
Ease of maintenance of all
Get unlimited scalability on demand
with cloud
architect, to support
petabyte
scale
availability
of system
elements
of the
stack
SAP HANA systems with ability to build/manage the largest of SAP HANA systems in
an automated fashion.
Maximum security with private cloud environment with certifications from external
Want to know how to get started with SAP HANA for this Use Case? Click on this arrow
cloud security organizations and choice of data center locations all around the world
to explore the Customer Adoption Journey Map.
7 existing locations and 6 more planned for 2014.
SAP HANA Enterprise Cloud
Customer Adoption Journey Map

227

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Overview

Use Cases

Industry

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SAP HANA Enterprise Cloud

Case Study Detail

Deutscher Fussball-Bund (DFB)


Organization Overview

Deutscher Fussball-Bund (DFB), the governing body for football in Germany,


is the single largest sports federation in the world. The organization oversees
the countrys womens and mens professional leagues, five regional and 21
state associations, as well as semi-professional and amateur levels.
With such an enormous member base6.8 million in the state associations
aloneDFB needed an efficient and dynamic way to manage its fan
relationship and engagement programs. SAP HANA CRM and ERP in the
cloud was the obvious solution.
EXPLORE RELATED LINKS:

Customer Journey
Blog

8,700

fans received personalize


campaign emails

48%
of fans confirmed
receiving the email

7%

of fans clicked to the ticketing


site from the campaign

SAP HANA Enterprise Cloud


Customer Adoption Journey Map

228

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

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SAP HANA Enterprise Cloud

Case Study Detail

Deutscher Fussball-Bund (DFB)


Organization Overview
INDUSTRY

HEADQUARTERS

Deutscher Fussball-Bund (DFB), the governing


Frankfurt, body for football in Germany,
Sports &
is the single largest
sports federation inGermany
the world. The organization oversees
Entertainment
the countrys womens and mens professional leagues, five regional and 21
state associations, as well as semi-professional and amateur levels.
EMPLOYEES
With
such an enormous member base6.8 million in the state associations
aloneDFB needed an efficient and dynamic way to manage its fan
relationship and engagement programs. SAP HANA CRM and ERP in the
cloud was the obvious solution.
220
EXPLORE RELATED LINKS:

WEBSITE

Customer Journey

8,700

fans received personalize


campaign emails

48%
of fans confirmed
receiving the email

dfb.de

Blog

7%

of fans clicked to the ticketing


site from the campaign

SAP HANA Enterprise Cloud


Customer Adoption Journey Map

229

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

Find Out More

SAP HANA Enterprise Cloud

Case Study Detail

McLaren
Organization Overview

Established in 1989 as a producer of road cars based on Formula One


technology, McLaren is currently known for its high-performance vehicles.
The Britain-based company is also globally renowned as one of the worlds
most illustrious high tech brands. Their commitment to innovation in the
competitive world of Formula One has led their racing team to win 20 World
Championships and over 180 races.
When McLaren wanted to unify their entire business operations, they
chose the SAP HANA Enterprise Cloud with HANA ERP applications.
EXPLORE RELATED LINKS:

Video

Simplified
the entire IT Landscape into a
single cloud based deployment,
reducing total cost of ownership

Achieved
scale across the business units
and lines of business

Blog

SAP HANA Enterprise Cloud


Customer Adoption Journey Map

230

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

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Case Study Detail

McLaren
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Established in 1989 as a producer of road cars based on Formula One


technology, McLaren is currently knownSurrey,
for its high-performance vehicles.
Automotive
England
The Britain-based
company is also globally
renowned as one of the worlds
most illustrious high tech brands. Their commitment to innovation in the
competitive world of Formula One has led their racing team to win 20 World
Championships and over 180 races.
When McLaren wanted to unify their entire business operations, they
chose the SAP HANA Enterprise Cloud with HANA ERP applications.
EXPLORE RELATED LINKS:
WEBSITE

Video

mclaren.com

Simplified
the entire IT Landscape into a
single cloud based deployment,
reducing total cost of ownership

Achieved
scale across the business units
and lines of business

Blog

SAP HANA Enterprise Cloud


Customer Adoption Journey Map

231

Version 2.0 Click here to download the latest version.

Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP HANA Enterprise Cloud

Case Study Detail

Schaidt Innovations
Organization Overview

German-based Schaidt Innovations, an original design manufacturer of


electronic components, is best known for creating GPS systems for high-end
automotive companies. Since the business came into being after its parent
company decided to go in a different direction, not all processes were in
place at the start. In fact, Schaidt found itself working from a pure production
site, with no system for processing orders or even ordering materials. They
needed an ERP systemand they needed it fast.
The Schaidt Innovations team had used the SAP ERP application before
breaking off on its own, so it was an obvious choice going forward. The team
knew that SAP would deliver a reliable IT system that could stand the test
of time and grow with the business.
EXPLORE RELATED LINKS:

Customer Journey

Complete

ERP manufacturing solution,


covering production planning,
materials management,
financials, and sales

Scalable

IT infrastructure to support
company growth

4 weeks

Start to finish time to implement


SAP Business Suite
powered by SAP HANA

Blog
Video
Reference Slide

SAP HANA Enterprise Cloud


Customer Adoption Journey Map

232

Version 2.0 Click here to download the latest version.

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Overview

Use Cases

Industry

Find Out More

SAP HANA Enterprise Cloud

Case Study Detail

Schaidt Innovations
Organization Overview
INDUSTRY

HEADQUARTERS

German-based Schaidt Innovations, an original design manufacturer of


electronic components, is best known forWrth,
creating GPS systems for high-end
Germany
Automotive
automotive
companies. Since the business came into being after its parent
company decided to go in a different direction, not all processes were in
place
at the start. In fact, Schaidt found itself working from a pure production
EMPLOYEES
site, with no system for processing orders or even ordering materials. They
needed an ERP systemand they needed it fast.
The Schaidt Innovations team had used the SAP ERP application before
breaking off on its own, so it was an obvious choice going forward. The team
530
knew that SAP would deliver a reliable IT system that could stand the test
of WEBSITE
time and grow with the business.

Complete

ERP manufacturing solution,


covering production planning,
materials management,
financials, and sales

Scalable

IT infrastructure to support
company growth

sc-innovations.de

EXPLORE RELATED LINKS:

Customer Journey

4 weeks

Start to finish time to implement


SAP Business Suite
powered by SAP HANA

Blog
Video
Reference Slide

SAP HANA Enterprise Cloud


Customer Adoption Journey Map

233

Version 2.0 Click here to download the latest version.

Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP HANA Enterprise Cloud

Customer Adoption Journey Map


Additional Resources

5 Simple Steps to Value

4
3

VALUE

2
1

Try

Identify

Explore

TIME

234

Version 2.0 Click here to download the latest version.

Experience

Deploy

Experience the
managed cloud service
and drive value

Deploy your solutions in the SAP HANA


Enterprise Cloud

Try solutions powered by SAP HANA in the cloud with free


trial offers and make your own decision

Identify your cloud computing needs and receive personalized


recommendations

Explore the managed enterprise-class cloud environment for your


solutions

Read Stories

Learn More

Try ERP
Try CRM
Try BW

More
And increase
value as you
go with more
innovations

Request Report

Learn More

Quick Time to Value


Previous Page

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SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP HANA Enterprise Cloud

Customer Adoption Journey Map


Additional Resources

Customer Adoption Journey Map

SAP HANA
Implementation
Path
5 Simple
Steps to Value
SAP HANA Journey

4
3

VALUE

2
1

Try

Identify

Explore

TIME

235

Version 2.0 Click here to download the latest version.

Experience

Deploy

Experience the
managed cloud service
and drive value

Deploy your solutions in the SAP HANA


Enterprise Cloud

Try solutions powered by SAP HANA in the cloud with free


trial offers and make your own decision

Identify your cloud computing needs and receive personalized


recommendations

Explore the managed enterprise-class cloud environment for your


solutions

Read Stories

Learn More

Try ERP
Try CRM
Try BW

More
And increase
value as you
go with more
innovations

Request Report

Learn More

Quick Time to Value


Previous Page

Next Page

SAP HANA Use Cases

Overview

Use Cases

Industry

Find Out More

SAP HANA Enterprise Cloud

Customer Adoption Journey Map


Additional Resources

SAP HANA Implementation Path

5 Simple Steps to Value

HEC

Deploy

Assess

Onboard and Migrate

Assess your current


environment and

Prepare new HEC


environment

determine cloud
readiness

VALUE

2
1

Deploy your solutions in the SAP HANA

Run
Enterprise Cloud

Try

Migrate applicable
source system data to
Identify your cloud computing needs and receive personalized
recommendations
HEC

Identify

Explore

Version 2.0 Click here to download the latest version.

Read Stories

SLAs

Use cloud hosting


infrastructure with
Try solutions powered
by SAP HANA
in the cloud with free
enterprise-class
Service
Prepare source system trial offers and make your own decision
Level Agreements
data

TIME

236

Experience

Experience the
managed cloud service
and drive value

Explore the managed enterprise-class cloud environment for your


solutions

Learn More

Manage

Provide application
incident reporting
Try ERP
and monitoring
with
Try CRM
agreed
Service Level
Try BW
Agreements

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value as you
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Product

Use Case Detail

SAP HANA Cloud Platform


CASE STUDIES

The SAP HANA Cloud Platform is an in-memory cloud platform that lets you
rapidly build, deploy, and manage cloud-based enterprise applications that
complement and extend your SAP or non-SAP solutions. As the only cloud platform
built on the SAP HANA platform, it powers the real-time applications companies
need to succeed in todays world. With it, mobile-ready web and portal applications
can bring together business and social content, with minimal IT involvement and
disruption to existing systems.

Why is it a game changer?

Accenture
Lowers total cost of
ownership for customers.

CHIO Aachen
Tremendous increase in
fan participation.

+
Original

TOP BENEFITS

x` SAP User
Group (VNSG)

Easily accessible data


for real-time event
Find from best brand recreate PMS
information, analytics.

Groupe Danone
http://www.danone.com/

National Football
League
45% growth of fantasy
football platform.

OPAL
Enable fresh food
retailers to reduce cost of
inventory2% of revenue.

The Timken
Company
Efficient use of
IT resources.

100% user satisfaction.

Jaguar Land
Rover Limited

Higher number of
customers and improved
customer engagement

Faster application
development time

Increased customer
satisfaction

Compliance with all


internal IT security
requirements.

Want to know how to get started with SAP HANA for this Use Case? Click on this arrow
to explore the Customer Adoption Journey Map.
SAP HANA Cloud Platform
Customer Adoption Journey Map

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Product

Use Case Detail

SAP HANA Cloud Platform


CASE STUDIES

The SAP HANA Cloud Platform is an in-memory cloud platform that lets you
rapidly build, deploy, and manage cloud-based enterprise applications that
complement and extend your SAP or non-SAP solutions. As the only cloud platform
built on the SAP HANA platform, it powers the real-time applications companies
need to succeed in todays world. With it, mobile-ready web and portal applications
can bring together business and social content, with minimal IT involvement and
disruption to existing systems.

Why is it a game changer?

Accenture
Lowers total cost of
ownership for customers.

CHIO Aachen
Tremendous increase in
fan participation.

x
Original

TOP BENEFITS

Database as a Service provides industry leading in-memory database as service with


advanced features such as integrated predictive, search, graph and text analysis.
Application services as a Service provides customers the ability to develop next
generation applications using Java EE 6 Web Profile certified application server,
JavaScript, CSS3, jQuery, OpenAjax and SAP Fiori.
Store and process unstructured data with document services based on OASIS
standard protocol Content Management Interoperability Services (CMIS).
Higher number of
Faster application
Increased customer
customers and improved
development time
satisfaction
Build portal applications with built-in portal development services which includes
customer engagement
widgets for adding documents, text, URL links, images, and videos in addition to
framework to build own widgets.

Dutch SAP User


Group (VNSG)

Easily accessible data


for real-time event
Find from best brand recreate PMS
information, analytics.

Groupe Danone
http://www.danone.com/

National Football
League
45% growth of fantasy
football platform.

OPAL
Enable fresh food
retailers to reduce cost of
inventory2% of revenue.

The Timken
Company
Efficient use of
IT resources.

100% user satisfaction.

Jaguar Land
Rover Limited
Compliance with all
internal IT security
requirements.

Want to know how to get started with SAP HANA for this Use Case?
Click on this arrow to explore the Customer Adoption Journey Map.
SAP HANA Cloud Platform
Customer Adoption Journey Map

238

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Case Study Detail

Accenture
Organization Overview

Accenture is one of the worlds leaders in management consulting,


technology, and outsourcing services. The company includes more than
293,000 employees, maintains offices and operations in more than 200
cities in 56 countries, and produced net revenues of $28.6 billion for
fiscal 2013.
To help manage the HR compliance needs of companies operating
across a range of vertical categories, including regulation-heavy
industries such as oil and gas and financial services, Accenture offers HR
Audit and Compliance asaservice built on SAP HANA Cloud Platform
extension package for SuccessFactors.

Lowers
total cost of ownership
for customers

Enables
clients to optimize
check processes

EXPLORE RELATED LINKS:

Press Release
Video

Fewer

payroll issues and


less employee frustration

SAP HANA Cloud Platform


Customer Adoption Journey Map

239

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Case Study Detail

Accenture
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Accenture is one of the worlds leaders in management consulting,


Professional
Dublin,
technology, and
outsourcing services. The
company includes more than
Services
Ireland
293,000 employees, maintains offices and
operations in more than 200
cities in 56 countries, and produced net revenues of $28.6 billion for
2013.
fiscal
EMPLOYEES
REVENUE
To help manage the HR compliance needs of companies operating
across a range of vertical categories, including regulation-heavy
industries such as oil and gas and financial
services, Accenture offers HR
billion
Audit and Compliance asaservice built on SAP HANA Cloud Platform
275,000
extension package for SuccessFactors.

$28.6

WEBSITE

Lowers
total cost of ownership
for customers

Enables
clients to optimize
check processes

EXPLORE RELATED LINKS:

accenture.com

Press Release
Video

Fewer

payroll issues and


less employee frustration

SAP HANA Cloud Platform


Customer Adoption Journey Map

240

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SAP HANA Cloud Platform

Case Study Detail

CHIO Aachen
Organization Overview

+
Roughly

Organized by Aachen Laurensberger Rennverein e.v., the CHIO Aachen


is the largest and most important equestrian event in the world, with an
average of 350,000 visitors per year.
When the organization wanted to expand and improve the interactivity of
the CHIO Aachen experience, the SAP HANA Cloud Platform delivered.
They used it to create a mobile app that allows the audience to judge
events, as well as a CHIO Quiz game for spectators.

3500

fans participated in the CHIO


Quiz, some playing up to

200
times

EXPLORE RELATED LINKS:

Video

Participants

shared

individual quiz results and

positive
feedback
via social media channels

SAP HANA Cloud Platform


Customer Adoption Journey Map

241

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Case Study Detail

CHIO Aachen
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Organized by Aachen Laurensberger Rennverein


e.v., the CHIO Aachen
Aachen
Sports &
Germany
is the largestEntertainment
and most important equestrian event in the world, with an
average of 350,000 visitors per year.
When the organization wanted to expand and improve the interactivity of
the CHIO Aachen experience, the SAP HANA Cloud Platform delivered.
They used it to create a mobile app that allows the audience to judge
events, as well as a CHIO Quiz game for spectators.

Roughly

3500

fans participated in the CHIO


Quiz, some playing up to

200
times

EXPLORE RELATED LINKS:

Video
WEBSITE
chioaachen.de

Participants

shared

individual quiz results and

positive
feedback
via social media channels

SAP HANA Cloud Platform


Customer Adoption Journey Map

242

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SAP HANA Cloud Platform

Case Study Detail

Dutch SAP User Group (VNSG)


Organization Overview

When it came time to organize their annual conference, the Dutch SAP
User Group, VNSG, turned to the SAP HANA Cloud Platform for help.
The group was looking to create a single, user-friendly app to support
over 1,500 congress attendees, using a variety of mobile devices
and operating systems. In addition to delivering the event program,
agendas, and speaker information, VNSG needed the app to integrate
with professional social media networks.

User-friendly
experience across multiple
platforms

Easily

accessible data for real-time


event information, analytics,
and more

High-performing application,
resulting in high customer

Satisfaction
SAP HANA Cloud Platform
Customer Adoption Journey Map

243

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SAP HANA Cloud Platform

Case Study Detail

Dutch SAP User Group (VNSG)


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

When it came time to organize their annual conference, the Dutch SAP
Professional
Den Bosch,
User Group, VNSG,
Services turned to the SAP HANA Cloud Platform for help.
The Netherlands

The group was looking to create a single, user-friendly app to support


over 1,500 congress attendees, using a variety of mobile devices
EMPLOYEES
and
operating systems. In addition to delivering the event program,
agendas, and speaker information, VNSG needed the app to integrate
with professional social media networks.
>900

WEBSITE

User-friendly
experience across multiple
platforms

Easily

accessible data for real-time


event information, analytics,
and more

vnsg.nl

High-performing application,
resulting in high customer

Satisfaction
SAP HANA Cloud Platform
Customer Adoption Journey Map

244

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Original

SAP HANA Cloud Platform

Case Study Detail


Find from best brand recreate PMS

Groupe Danone
http://www.danone.com/

Organization Overview

Danones focus is to bring health through food to as many people as


possible. They deliver on this mission via four business lines: Fresh
Dairy Products, Waters, Baby Nutrition, and Medical Nutrition.
Danone houses an extensive portfolio of brands, each addressing
the needs of distinct generations, and the countries in which they
reside. The company used SAP HANA Cloud Platform to create a
userfriendly call center application for its South African division.
Their goals were to improve the overall management of the
center with minimum up front investment, and later expand this
application to other call centers.
EXPLORE RELATED LINKS:

Achieved successful roll-out and


launch, resulting in

100%
user satisfaction

Quickly
deployed application at
additional call centers

Testimonial Video
JD-OD Interview

Using the UI development


toolkit for HTML5, the project
was completed early and

under budget
SAP HANA Cloud Platform
Customer Adoption Journey Map

245

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Original

SAP HANA Cloud Platform

Case Study Detail


Find from best brand recreate PMS

Groupe Danone
http://www.danone.com/

Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Danones focus is to bring health through food to as many people as


Consumer
possible. They
deliver on this mission via four business lines: Fresh
Products
Paris,
Dairy Products, Waters, Baby Nutrition, and
Medical Nutrition.
France
Danone houses an extensive portfolio of brands, each addressing
REVENUE
theEMPLOYEES
needs of distinct generations,
and the countries in which they
reside. The company used SAP HANA Cloud Platform to create a
userfriendly call center application for its South African division.
Their goals were to improve the overall management of the
billion
center with minimum up front investment, and later expand this
102,400
application to other call centers.

20.87

WEBSITE
EXPLORE RELATED LINKS:

danone.com

Achieved successful roll-out and


launch, resulting in

100%
user satisfaction

Quickly
deployed application at
additional call centers

Testimonial Video
JD-OD Interview

Using the UI development


toolkit for HTML5, the project
was completed early and

under budget
SAP HANA Cloud Platform
Customer Adoption Journey Map

246

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SAP HANA Cloud Platform

Case Study Detail

Jaguar Land Rover Limited


Organization Overview

Jaguar Land Rover is the UKs largest automotive manufacturing


business, built around two iconic British car brands.
When the company decided to create an online destination for
customers to purchase Jaguar Land Rover merchandise, they
needed a high-end, user-friendly e-commerce site. They also
needed it to quickly scale to support multiple global sites. The
solution was SAP HANA Cloud Platform.

Immediate

availability, allowing multiple


application instances to be
deployed and refreshed rapidly

Ease

of integration with core internal


systems using the on-premise
connector for SAP software

Compliance
with all internal IT security
requirements, including handling
of personally identifiable
information and the Payment
Card Industry (PCI) Data
Security Standard

SAP HANA Cloud Platform


Customer Adoption Journey Map

247

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Case Study Detail

Jaguar Land Rover Limited


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Jaguar Land Rover is the UKs largest automotive manufacturing


business, built around two iconic BritishCoventry,
car brands.
Automotive

United Kingdom

When the company decided to create an online destination for


customers to purchase Jaguar Land Rover merchandise, they
EMPLOYEES
REVENUE
needed
a high-end, user-friendly
e-commerce site. They also
needed it to quickly scale to support multiple global sites. The
solution was SAP HANA Cloud Platform.

15.78

billion

25,000

WEBSITE

jaguar.com

Immediate

availability, allowing multiple


application instances to be
deployed and refreshed rapidly

Ease

of integration with core internal


systems using the on-premise
connector for SAP software

Compliance
with all internal IT security
requirements, including handling
of personally identifiable
information and the Payment
Card Industry (PCI) Data
Security Standard

SAP HANA Cloud Platform


Customer Adoption Journey Map

248

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Case Study Detail

National Football League (NFL)


Organization Overview

The National Football League (NFL) is the highest level of professional


sport in the world, composed of 32 American teams divided equally
into the National Football Conference (NFC) and the American Football
Conference (AFC).
The NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.
EXPLORE RELATED LINKS:

Video
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

SAP HANA Cloud Platform


Customer Adoption Journey Map

249

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Case Study Detail

National Football League (NFL)


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

The National Football League (NFL) is the highest level of professional


Sports &
New York,
USAdivided equally
sport in the world,
composed of 32 American
teams
Entertainment
into the National Football Conference (NFC) and the American Football
Conference (AFC).
EMPLOYEES
The
NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.

EXPLORE
RELATED LINKS:
1,800

Video
WEBSITE
nfl.com
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

SAP HANA Cloud Platform


Customer Adoption Journey Map

250

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Case Study Detail

OPAL
Organization Overview

OPAL (Operational Analytics) is a dynamic startup company that delivers


precise demand forecasts for the fresh food retailer. To accomplish this
goal, OPAL built a forecasting model with the SAP HANA Extended
Application Services XS engine on SAP HANA Cloud Platform.
OPAL found their approach can be easily adapted to many time-critical
business scenarios, helping their customers improve their own customer
loyalty, and gain real competitive advantage.
EXPLORE RELATED LINKS:

Video

SAP HANA Cloud Platform


Customer Adoption Journey Map

251

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Case Study Detail

OPAL
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

OPAL (Operational Analytics) is a dynamic startup company that delivers


Professional
Mannheim,
precise demand
forecasts for the fresh food
retailer. To accomplish this
Services
Germany
goal, OPAL built a forecasting model with
the SAP HANA Extended
Application Services XS engine on SAP HANA Cloud Platform.
OPAL found their approach can be easily adapted to many time-critical
business scenarios, helping their customers improve their own customer
loyalty, and gain real competitive advantage.
EXPLORE RELATED LINKS:

Video
WEBSITE
opal-analytics.com

SAP HANA Cloud Platform


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Case Study Detail

The Timken Company


Organization Overview

The Timken Company is a global manufacturer of bearings,


highpeformance steels, and related components and assemblies. They
are a major player in the industry, employing approximately 17,000
people in 28 countries, and posting $3 billion in sales in 2013.
In order to ensure clean data, reduce risk, and establish a strong
foundation for analytics, The Timken Company used HR Audit and
Compliance as-a-service from Accenture.
EXPLORE RELATED LINKS:

SAPPHIRE NOW

Greater

confidence in company data and


ultimately better usability

Fewer

resources required to report


across multiple data sets

Greater

IT agility and flexibility, including


more efficient use of IT resources

SAP HANA Cloud Platform


Customer Adoption Journey Map

253

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Case Study Detail

The Timken Company


Organization Overview
INDUSTRY

HEADQUARTERS

The Timken Company is a global manufacturer of bearings,


highpeformance steels, and related components
and assemblies. They
North Canton,
are a major player in the industry, employingOhio,
approximately 17,000
USA
Industrial
Machinery
people
in 28
countries, and posting $3 billion in sales in 2013.
EMPLOYEES
In order
to ensure clean data, REVENUE
reduce risk, and establish a strong
foundation for analytics, The Timken Company used HR Audit and
Compliance as-a-service from Accenture.

$3

billion

EXPLORE
RELATED LINKS:
17,000

SAPPHIRE
WEBSITE NOW
timken.com

Greater

confidence in company data and


ultimately better usability

Fewer

resources required to report


across multiple data sets

Greater

IT agility and flexibility, including


more efficient use of IT resources

SAP HANA Cloud Platform


Customer Adoption Journey Map

254

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5 Simple Steps to Value

4
3

VALUE

2
1

Try

Identify

Explore

TIME

255

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Experience

Deploy

Experience the
simplicity of SAP's
cloud and drive value

Deploy the SAP HANA Cloud Platform


from the SAP HANA Marketplace

Try the SAP HANA Cloud Platform by signing up


for a free account

Identify the SAP HANA Cloud Platform offerings to meet your


own requirements

Explore the value of the SAP HANA Cloud Platform to build, extend
and run your apps

Read Stories

Visit Marketplace
Get Starter Edition

Sign Up

More
And increase
value as you
go with more
innovations
Discover
More Apps

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Customer Adoption Journey Map

SAP HANA
Implementation
Path
5 Simple
Steps to Value
SAP HANA Journey

4
3

VALUE

2
1

Try

Identify

Explore

TIME

256

Version 2.0 Click here to download the latest version.

Experience

Deploy

Experience the
simplicity of SAP's
cloud and drive value

Deploy the SAP HANA Cloud Platform


from the SAP HANA Marketplace

Try the SAP HANA Cloud Platform by signing up


for a free account

Identify the SAP HANA Cloud Platform offerings to meet your


own requirements

Explore the value of the SAP HANA Cloud Platform to build, extend
and run your apps

Read Stories

Visit Marketplace
Get Starter Edition

Sign Up

More
And increase
value as you
go with more
innovations
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SAP HANA Implementation Path

5 Simple Steps to Value

VALUE

Try

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Version 2.0 Click here to download the latest version.

Experience the

Read Stories
High-performance simplicity of SAP's Monthly
subscription
cloud infrastructurecloud
to and drive value
Bring your own HANA
deploy existing HANA
license
licenses

Deploy the SAP HANA Cloud Platform


Fully-
featured
from
the SAP HANA
HANA Marketplace

hosted in the public


cloud for new, native
SAP HANA apps

Try the SAP HANA Cloud Platform by signing up


for a free account

SAP HANA App Services

TIME

257

Experience

Deploy
SAP HANA DB Services

Determine which
approach best suits
your business

SAP HANA
Infrastructure Services

Open platform
to build, extend,
integrate, and run
apps

Identify the SAP HANA Cloud Platform offerings to meet your


own requirements

Explore the value of the SAP HANA Cloud Platform to build, extend
and run your apps

Visit Marketplace
Get Starter Edition

Monthly subscription
HANA license included
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12-month subscription
HANA license included

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Industries

Click on one of these Industry categories to


explore the related case studies.
Aerospace

Healthcare

Insurance

Pharmaceuticals

Sports and Entertainment

Automotive

High Tech

Manufacturing

Professional
Services

Telecommunications

Chemical

Higher Education
and Research

Mill Products

Public Sector

Travel and Transportation

Consumer
Products

Industrial
Machinery

Oil and Gas

Retail

Utilities

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Aerospace
Explore the SAP HANA case studies of organizations in
the aerospace industry.

CASE STUDIES

Spirit AeroSystems
Transforming millions of data points
into timely actionable information.

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Aerospace

Case Study Detail

Spirit AeroSystems
Organization Overview

Spirit AeroSystems, Inc. is one of the worlds largest manufacturers of


aerostructures for commercial, military, and business jets. The process
of manufacturing such massive fuselage assemblies generates a river of
datafrom processing and testing to manufacturer and customer data
flows. When the company realized their existing information systems
could no longer handle the volume, they opted for a new approach.
Spirit AeroSystems chose SAP HANA for its ability to take millions of
data points and transform them into actionable information. The switch
has enabled leaders on all levels of the company to drive better
business decisions.
EXPLORE RELATED LINKS:

Innovation Award Entry


Blog

40%

reduction in overtime costs

Improved
working capital

Reduced
cycle times (from
68 hours to 30 seconds)

Explore the Use Cases

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Aerospace

Case Study Detail

Spirit AeroSystems
Organization Overview
INDUSTRY

HEADQUARTERS

Spirit AeroSystems, Inc. is one of the worlds largest manufacturers of


Wichita,
aerostructures for commercial, military, and
business jets. The process
Kansas, USA
of manufacturing
such
massive
fuselage
assemblies
generates a river of
Aerospace
datafrom processing and testing to manufacturer and customer data
flows.
When the company realized their existing information systems
EMPLOYEES
could no longer handle the volume, they opted for a new approach.
Spirit AeroSystems chose SAP HANA for its ability to take millions of
data points and transform them into actionable information. The switch
has enabled leaders on all levels of the company to drive better
16,000
business decisions.
WEBSITE
EXPLORE RELATED LINKS:

spiritaerosystems.net

Innovation Award Entry


Blog

40%

reduction in overtime costs

Improved
working capital

Reduced
cycle times (from
68 hours to 30 seconds)

Explore the Use Cases

261

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Industry Detail

Automotive
Explore the SAP HANA case studies of organizations in
the automotive industry.

CASE STUDIES

Automotive Resources
International (ARI)

Jaguar Land Rover Limited

JOSKIN Group

McLaren

12,600 times faster reporting and


analysis speeds.

Compliance with all internal IT


security requirements.

102 times faster general ledger.

Simplified the entire IT Landscape.

Mercedes-AMG

Schaidt
Innovations
Realtime analytics drives
business potential.

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Automotive

Case Study Detail

Automotive Resources International (ARI)


Organization Overview

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicle fleets on the road. The
company is committed to maintaining superior service and offering a
distinct level of customer value, which it achieves through deep business
insight and a portfolio of industry leading solutions.
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.
EXPLORE RELATED LINKS:

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

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Industry

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Automotive

Case Study Detail

Automotive Resources International (ARI)


Organization Overview
INDUSTRY

HEADQUARTERS

For more than 60 years, Automotive Resources International (ARI) has


managed some of the most complex vehicleMount
fleets
on the road. The
Laurel,
Automotive
New Jersey,
company
is committed to maintaining superior
service and offering a
USA
distinct level of customer value, which it achieves through deep business
insight
and a portfolio of industry
leading solutions.
EMPLOYEES
REVENUE
In order to maintain such attention to day-to-day operations
and focus on helping customers reduce costs and gain fleet
efficiencies, ARI relies on the SAP HANA platform.

$2.6

billion

2,400
EXPLORE RELATED LINKS:

WEBSITE

BTS

5%

reduction in total
overhead costs

Higher
first call resolution
rate, and lower
cost per transaction

arifleet.com

Testimonial Video
2014 SAPPHIRE NOW
Blog
Customer Journey

Increased reporting and


analysis speed by

21,600x

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Use Cases

Industry

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Automotive

Case Study Detail

Jaguar Land Rover Limited


Organization Overview

Jaguar Land Rover is the UKs largest automotive manufacturing


business, built around two iconic British car brands.
When the company decided to create an online destination for
customers to purchase Jaguar Land Rover merchandise, they
needed a high-end, user-friendly e-commerce site. They also
needed it to quickly scale to support multiple global sites. The
solution was SAP HANA Cloud Platform.

Immediate

availability, allowing multiple


application instances to be
deployed and refreshed rapidly

Ease

of integration with core internal


systems using the on-premise
connector for SAP software

Compliance
with all internal IT security
requirements, including handling
of personally identifiable
information and the Payment
Card Industry (PCI) Data
Security Standard

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Industry

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Automotive

Case Study Detail

Jaguar Land Rover Limited


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Jaguar Land Rover is the UKs largest automotive manufacturing


business, built around two iconic BritishCoventry,
car brands.
Automotive

United Kingdom

When the company decided to create an online destination for


customers to purchase Jaguar Land Rover merchandise, they
EMPLOYEES
REVENUE
needed
a high-end, user-friendly
e-commerce site. They also
needed it to quickly scale to support multiple global sites. The
solution was SAP HANA Cloud Platform.

15.78

billion

25,000

WEBSITE

jaguar.com

Immediate

availability, allowing multiple


application instances to be
deployed and refreshed rapidly

Ease

of integration with core internal


systems using the on-premise
connector for SAP software

Compliance
with all internal IT security
requirements, including handling
of personally identifiable
information and the Payment
Card Industry (PCI) Data
Security Standard

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Use Cases

Industry

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Automotive

Case Study Detail

JOSKIN Group
Organization Overview

JOSKIN Group is a family-owned business that manufactures agricultural


trailers and tools at five production sites in Europe, and distributes products
to more than 40 countries around the globe. To support their continued
expansion efforts and outstanding service to a growing customer base,
JOSKIN needed the ability to respond to telephone inquiries immediately
with the customer still on the line.
The company turned to SAP Business Suite applications powered by the
SAP HANA platform. Their goals were greater agility in real time, simple
IT management, and a smaller and more protected database.
EXPLORE RELATED LINKS:

Video
BTS
Blog

102x

faster general ledger

6x

smaller database

1,721x
faster daily production
control report

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Use Cases

Industry

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Automotive

Case Study Detail

JOSKIN Group
Organization Overview
INDUSTRY

HEADQUARTERS

JOSKIN Group is a family-owned business that manufactures agricultural


trailers and tools at five production sites in Europe, and distributes products
Automotive
Soumagne,
to more
than 40 countries around the globe.
To support their continued
Belgium
expansion efforts and outstanding service to a growing customer base,
JOSKIN
needed the ability to respond
to telephone inquiries immediately
EMPLOYEES
REVENUE
with the customer still on the line.

107

The company turned to SAP Business Suite applications powered by the


SAP HANA platform. Their goals were greater agility in real time, simple
million
IT management, and a smaller and more protected database.
790

WEBSITE
EXPLORE
RELATED LINKS:

joskin.com
Video

BTS
Blog

102x

faster general ledger

6x

smaller database

1,721x
faster daily production
control report

Explore the Use Cases

268

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Use Cases

Industry

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Automotive

Case Study Detail

McLaren
Organization Overview

Established in 1989 as a producer of road cars based on Formula One


technology, McLaren is currently known for its high-performance vehicles.
The Britain-based company is also globally renowned as one of the worlds
most illustrious high tech brands. Their commitment to innovation in the
competitive world of Formula One has led their racing team to win 20 World
Championships and over 180 races.
When McLaren wanted to unify their entire business operations, they
chose the SAP HANA Enterprise Cloud with HANA ERP applications.
EXPLORE RELATED LINKS:

Video

Simplified
the entire IT Landscape into a
single cloud based deployment,
reducing total cost of ownership

Achieved
scale across the business units
and lines of business

Blog

Explore the Use Cases

269

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Use Cases

Industry

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Automotive

Case Study Detail

McLaren
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Established in 1989 as a producer of road cars based on Formula One


technology, McLaren is currently knownSurrey,
for its high-performance vehicles.
Automotive
England
The Britain-based
company is also globally
renowned as one of the worlds
most illustrious high tech brands. Their commitment to innovation in the
competitive world of Formula One has led their racing team to win 20 World
Championships and over 180 races.
When McLaren wanted to unify their entire business operations, they
chose the SAP HANA Enterprise Cloud with HANA ERP applications.
EXPLORE RELATED LINKS:
WEBSITE

Video

mclaren.com

Simplified
the entire IT Landscape into a
single cloud based deployment,
reducing total cost of ownership

Achieved
scale across the business units
and lines of business

Blog

Explore the Use Cases

270

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Automotive

Case Study Detail

Mercedes-AMG
Organization Overview

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


knows a thing or two about innovation. They also know that in order to
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes linked together through the landscape.
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
EXPLORE RELATED LINKS:

Video

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Increased
weekly engine-testing capacity

Explore the Use Cases

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Automotive

Case Study Detail

Mercedes-AMG
Organization Overview
INDUSTRY

HEADQUARTERS

The team at Mercedes-AMG, the high-performance division of MercedesBenz,


Affalterbach,
knows a thing or two about innovation. They
also know that in order to
Germany
Automotive
continually produce cutting-edge products, the support of a strong IT platform
is a must. Thats why they use SAP software, and have all of their business
processes
linked together through the landscape.
EMPLOYEES
Recently, Mercedes-AMG also went live with SAP ERP powered by SAP HANA.
The goal was to close the gap between transactional computing and
business analytics requirementsbringing them together in real time.
900
EXPLORE RELATED LINKS:

WEBSITE

Video

mercedes-amg.com

1st

company to go live with SAP


Business Suite powered by
SAP HANA, in a virtualized
productive environment

Faster

analysis of test data from


engines

Increased
weekly engine-testing capacity

Explore the Use Cases

272

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Use Cases

Industry

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Automotive

Case Study Detail

Schaidt Innovations
Organization Overview

German-based Schaidt Innovations, an original design manufacturer of


electronic components, is best known for creating GPS systems for high-end
automotive companies. Since the business came into being after its parent
company decided to go in a different direction, not all processes were in
place at the start. In fact, Schaidt found itself working from a pure production
site, with no system for processing orders or even ordering materials. They
needed an ERP systemand they needed it fast.
The Schaidt Innovations team had used the SAP ERP application before
breaking off on its own, so it was an obvious choice going forward. The team
knew that SAP would deliver a reliable IT system that could stand the test
of time and grow with the business.
EXPLORE RELATED LINKS:

Customer Journey
Blog
Video

Complete

ERP manufacturing solution,


covering production planning,
materials management,
financials, and sales

Scalable

IT infrastructure to support
company growth

4 weeks

Start to finish time to implement


SAP Business Suite
powered by SAP HANA

Reference Slide

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Automotive

Case Study Detail

Schaidt Innovations
Organization Overview
INDUSTRY

HEADQUARTERS

German-based Schaidt Innovations, an original design manufacturer of


electronic components, is best known forWrth,
creating GPS systems for high-end
Germany
Automotive
automotive
companies. Since the business came into being after its parent
company decided to go in a different direction, not all processes were in
place
at the start. In fact, Schaidt found itself working from a pure production
EMPLOYEES
site, with no system for processing orders or even ordering materials. They
needed an ERP systemand they needed it fast.
The Schaidt Innovations team had used the SAP ERP application before
breaking off on its own, so it was an obvious choice going forward. The team
530
knew that SAP would deliver a reliable IT system that could stand the test
of WEBSITE
time and grow with the business.

Complete

ERP manufacturing solution,


covering production planning,
materials management,
financials, and sales

Scalable

IT infrastructure to support
company growth

sc-innovations.de

EXPLORE RELATED LINKS:

Customer Journey
Blog
Video

4 weeks

Start to finish time to implement


SAP Business Suite
powered by SAP HANA

Reference Slide

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Industry Detail

Chemical
Explore the SAP HANA case studies of organizations in
the chemical industry.

CASE STUDIES

Givaudan

HiMedia Laboratories

Nippon Paint China

20 times increase in daily mass


calculation capacity.

50% faster production planning


operations.

Optimized reports run up to 5


times faster.

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Chemical

Case Study Detail

Givaudan
Organization Overview

The staff at Givaudan knows the right combination of flavors or


fragrances can set the mood, stir the memory, and delight the senses.
Founded in 1796, Givaudan provides consumers with the very finest in
tastes and scents. This means ensuring safety at every levelan often
time-consuming endeavor involving large amounts of data.
To simplify the companys legal and regulatory compliance processes,
Givaudan engaged the SAP Custom Development and SAP Consulting
organizations to migrate its SAP Environment, Health, and Safety
Management (SAP EHS Management) application to the SAP HANA
platform. Now they have a robust determination engine for chemical
compliance that can evaluate products in seconds, ensuring
consumer safety as well as satisfaction.
EXPLORE RELATED LINKS:

BTS

10x

faster interactive
compliance determination

20x

increase in daily mass


calculation capacity

Transformed calculation
backlog from several weeks to

Zero

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Chemical

Case Study Detail

Givaudan
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

The staff at Givaudan knows the right combination of flavors or


Chemicals
fragrances
can set the mood, stir the memory, and delight the senses.
Vernier,with the very finest in
Founded in 1796, Givaudan provides consumers
Switzerland
tastes and scents. This means ensuring safety at every levelan often
time-consuming
endeavor involving
large amounts of data.
EMPLOYEES
REVENUE
To simplify the companys legal and regulatory compliance processes,
Givaudan engaged the SAP Custom Development and SAP Consulting
organizations to migrate its SAP Environment, Health, and Safety
billion
Management (SAP EHS Management) application to the SAP HANA
>9,000
platform. Now they have a robust determination engine for chemical
compliance
that can evaluate products in seconds, ensuring
WEBSITE
consumer safety as well as satisfaction.

3.39

givaudan.com

EXPLORE RELATED LINKS:

BTS

10x

faster interactive
compliance determination

20x

increase in daily mass


calculation capacity

Transformed calculation
backlog from several weeks to

Zero

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277

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Chemical

Case Study Detail

HiMedia Laboratories
Organization Overview

Pioneers in the manufacturing of culture media, animal cell culture, and


plant tissue culture; HiMedia Laboratories has a presence in 125 countries,
and is one of the worlds top three microbiology brands. Due to the nature
of its products, the company is faced with ever-growing data volumes
that must be quickly and effectively managed, accessed, and analyzed to
maximize business value.
With a focus on accessing data and executing business operations at
lightning speed, HiMedia worked with vCentric Technologies to migrate
its SAP Business Suite applications to the SAP HANA platform. HiMedia
now has excellent insight into production planning, as well as tighter
control over inventory requirements.
EXPLORE RELATED LINKS:

BTS
Reference Slide

80%

faster report execution, saving


time for users and managers

80%

faster material
requirements planning

50%

faster production
planning operations

Explore the Use Cases

278

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Chemical

Case Study Detail

HiMedia Laboratories
Organization Overview
INDUSTRY

HEADQUARTERS

Pioneers in the manufacturing of culture media, animal cell culture, and


Chemicals
plant tissue
culture; HiMedia Laboratories has a presence in 125 countries,
Mumbai,
and is one of the worlds top three microbiology
brands. Due to the nature
Maharashtra,
of its products, the company is faced withIndia
ever-growing data volumes
that
must
be
quickly
and
effectively
managed,
accessed, and analyzed to
EMPLOYEES
REVENUE
maximize business value.

rs5

With a focus on accessing data and executing business operations at


lightning speed, HiMedia worked with vCentric Technologies to migrate
billion
its SAP Business Suite applications to the SAP HANA platform. HiMedia
500
now has excellent insight into production planning, as well as tighter
control
over inventory requirements.
WEBSITE
himedialabs.com

EXPLORE RELATED LINKS:

BTS
Reference Slide

80%

faster report execution, saving


time for users and managers

80%

faster material
requirements planning

50%

faster production
planning operations

Explore the Use Cases

279

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Chemical

Case Study Detail

Nippon Paint China


Organization Overview

Nippon Paint is among the oldest paint manufacturers in the world, and the
largest producer of paint in the Asia-Pacific region. Since the production of
paint is unique depending on customer requirements, paint manufacturers
need accurate, standardized, and real-time information to meet demand
and keep costs down.
Realizing their warehouse reporting system was in dire need of an update
to support quicker reactions to market conditions and faster decision
making, the company decided to adopt the SAP HANA platform.

4 hour
faster CRM reporting

5 hour
faster actual cost reporting

5x

faster data compression rate

Explore the Use Cases

280

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Chemical

Case Study Detail

Nippon Paint China


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Nippon Paint is among the oldest paint manufacturers in the world, and the
Chemicals
largest producer
of paint in the Asia-Pacific region. Since the production of
Shanghai,
paint is unique depending on customer requirements,
paint manufacturers
China
need accurate, standardized, and real-time information to meet demand
and keep costs down.
Realizing their warehouse reporting system was in dire need of an update
to support quicker reactions to market conditions and faster decision
making, the company decided to adopt the SAP HANA platform.

WEBSITE

nipponpaint.com.cn

4 hour
faster CRM reporting

5 hour
faster actual cost reporting

5x

faster data compression rate

Explore the Use Cases

281

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Industry Detail

Consumer Products
Explore the SAP HANA case studies of organizations in
the consumer products industry.
Original

CASE STUDIES

Find from best brand recreate PMS

Avon Cycles
Limited

ConAgra Foods

50% faster MRP runtime.

92.9% faster transfer of ledger data.

Groupe
http://www.danone.com/

Danone

100% user satisfaction.

Molson Coors Brewing


Company

SHS Group Ltd.

Project prototype generation has


shortened from 5 days to 1 day.

100 times faster query responses.

Unilever
Reduced month-end close cycles to
just one day, using half the staff.

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Consumer Products

Case Study Detail

Avon Cycles Limited


Organization Overview

There is no transportation that is cleaner, greener, or healthier than a


bicycle. As Asias leading cycle manufacturer, Avon Cycles is dedicated
to building innovative and quality bicycles that keep customers moving
in comfort and style. All this requires a high-speed mentality that only
agile and efficient business operations can achieve.
A long-time user of SAP software, Avon Cycles worked with vCentric
Technologies to migrate its SAP Business Suite applications to the
SAP HANA platform, replacing an Oracle database. The company
now has tighter control over its supply chain and can provide
stakeholders with real-time, actionable data.

50%
faster MRP runtime

45%
faster execution of
business operations

EXPLORE RELATED LINKS:

BTS
Blog

80%

reduction in backup and


restoration requirements

Explore the Use Cases

283

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Consumer Products

Case Study Detail

Avon Cycles Limited


Organization Overview
INDUSTRY

HEADQUARTERS

There is no transportation that is cleaner, greener, or healthier than a


Consumer
bicycle. As Asias
leading cycle manufacturer, Avon Cycles is dedicated
Products
to building innovative and quality bicyclesLudhiana,
that keep customers moving
Punjab,
in comfort and style. All this requires a high-speed
mentality that only
India
agile
and
efficient
business
operations
can
achieve.
EMPLOYEES
REVENUE
A long-time user of SAP software, Avon Cycles worked with vCentric
Technologies to migrate its SAP Business Suite applications to the
SAP HANA platform, replacing an Oracle database. The company
billion
now has tighter control over its supply chain and can provide
1,500
stakeholders with real-time, actionable data.

rs4.21

WEBSITE

50%
faster MRP runtime

45%
faster execution of
business operations

EXPLORE RELATED LINKS:

avoncycles.com

BTS
Blog

80%

reduction in backup and


restoration requirements

Explore the Use Cases

284

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Consumer Products

Case Study Detail

ConAgra Foods
Organization Overview

ConAgra Foods, maker of leading brands such as Hunts tomatoes,


Healthy Choice meals, and Orville Redenbachers popcorn, puts heavy
demands on its finance team. In order to streamline processes
involving vast amounts of data, the company entered the world of
in-memory computing, opting to start small with rapid-deployment
solutions using the SAP HANA platform.
With implementation cycles that took just four and eight weeks each,
ConAgra foods has significantly accelerated several steps in its
financial close and forecasting cycle.
EXPLORE RELATED LINKS:

Customer Journey

92.9%
faster transfer of
material ledger data (from
7 hours to 30 minutes)

3-day
reduction in month-end
forecasting cycle

BTS

Explore the Use Cases

285

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Consumer Products

Case Study Detail

ConAgra Foods
Organization Overview
INDUSTRY

HEADQUARTERS

ConAgra Foods, maker of leading brands such as Hunts tomatoes,


Consumer
Healthy Choice
meals, and Orville Redenbachers
Omaha, popcorn, puts heavy
Products
Nebraska, processes
demands on its finance team. In order to streamline
USA
involving vast amounts of data, the company entered the world of
in-memory
computing, opting to
start small with rapid-deployment
EMPLOYEES
REVENUE
solutions using the SAP HANA platform.

$13.3

With implementation cycles that took just four and eight weeks each,
ConAgra foods has significantly accelerated several steps in its
billion
financial close and forecasting cycle.
26,100

WEBSITE
EXPLORE
RELATED LINKS:

conagrafoods.com
Customer
Journey

92.9%
faster transfer of
material ledger data (from
7 hours to 30 minutes)

3-day
reduction in month-end
forecasting cycle

BTS

Explore the Use Cases

286

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Original

Consumer Products

Case Study Detail


Find from best brand recreate PMS

Groupe Danone
http://www.danone.com/

Organization Overview

Danones focus is to bring health through food to as many people as


possible. They deliver on this mission via four business lines: Fresh
Dairy Products, Waters, Baby Nutrition, and Medical Nutrition.
Danone houses an extensive portfolio of brands, each addressing
the needs of distinct generations, and the countries in which they
reside. The company used SAP HANA Cloud Platform to create a
userfriendly call center application for its South African division.
Their goals were to improve the overall management of the
center with minimum up front investment, and later expand this
application to other call centers.
EXPLORE RELATED LINKS:

Achieved successful roll-out and


launch, resulting in

100%
user satisfaction

Quickly
deployed application at
additional call centers

Testimonial Video
JD-OD Interview

Using the UI development


toolkit for HTML5, the project
was completed early and

under budget
Explore the Use Cases

287

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Original

Consumer Products

Case Study Detail


Find from best brand recreate PMS

Groupe Danone
http://www.danone.com/

Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Danones focus is to bring health through food to as many people as


Consumer
possible. They
deliver on this mission via four business lines: Fresh
Products
Paris,
Dairy Products, Waters, Baby Nutrition, and
Medical Nutrition.
France
Danone houses an extensive portfolio of brands, each addressing
REVENUE
theEMPLOYEES
needs of distinct generations,
and the countries in which they
reside. The company used SAP HANA Cloud Platform to create a
userfriendly call center application for its South African division.
Their goals were to improve the overall management of the
billion
center with minimum up front investment, and later expand this
102,400
application to other call centers.

20.87

WEBSITE
EXPLORE RELATED LINKS:

danone.com

Achieved successful roll-out and


launch, resulting in

100%
user satisfaction

Quickly
deployed application at
additional call centers

Testimonial Video
JD-OD Interview

Using the UI development


toolkit for HTML5, the project
was completed early and

under budget
Explore the Use Cases

288

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Consumer Products

Case Study Detail

Molson Coors Brewing Company


Organization Overview

Molson Coors Brewing Company, one of the worlds ten largest brewers,
is charting their growth course through craft beer company acquisitions.
But with so many acquisitions under their belt, the company needed to
reduce complexity, increase speed and predictability, and improve
analytic capabilities.
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
deliver unprecedented visibility into realtime business and support
decision-making.
EXPLORE RELATED LINKS:

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the following
day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

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Consumer Products

Case Study Detail

Molson Coors Brewing Company


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Molson Coors Brewing Company, one of the worlds ten largest brewers,
Consumer
Denver,
is charting their
growth course through craft
beer company acquisitions.
Products
But with so many acquisitions under theirColorado
belt,
the company needed to
USA
reduce complexity, increase speed and predictability, and improve
analytic
capabilities.
EMPLOYEES
REVENUE
To keep things running smoothly, Molson Coors Brewing Company chose
SAP HANA to create an easier, more collaborative work environment
for the internal IT organization. The SAP HANA platform has also helped
billion
deliver unprecedented visibility into realtime business and support
6,500
decision-making.

$6.6

WEBSITE
EXPLORE RELATED LINKS:

molsoncoors.com

Video
Customer Journey
Blog

Nightly report schedules are


generated by 8 a.m. the following
day, driving

faster

more informed decisions

Project prototype generation has


shortened from 5 days to

1 day
80%

faster insights gained at critical


times, freeing up senior team
members

Explore the Use Cases

290

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Consumer Products

Case Study Detail

SHS Group Ltd.


Organization Overview

SHS Group is one of the largest consumer goods holding companies in


Ireland and the United Kingdom. The group owns a dozen companies
known for such brands as Merrydown hard cider, Bottlegreen cordials,
and Gordon's condiments.
When the company was looking to establish an IT platform that could
facilitate innovation, streamline operations, and speed growth, they
turned to SAP Business Warehouse powered by SAP HANA.
EXPLORE RELATED LINKS:

Blog

100x

faster query response

98%

faster report generation

70%
faster data loading

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Consumer Products

Case Study Detail

SHS Group Ltd.


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

SHS Group is one of the largest consumer goods holding companies in


Consumer
Ireland and the
United Kingdom. The group owns a dozen companies
Products
Belfast,
known for such brands as Merrydown hard
cider, Bottlegreen cordials,
Ireland
and Gordon's condiments.
EMPLOYEES
When
the company was lookingREVENUE
to establish an IT platform that could
facilitate innovation, streamline operations, and speed growth, they
turned to SAP Business Warehouse powered by SAP HANA.

400

100x

faster query response

98%

faster report generation

million

EXPLORE
700RELATED LINKS:

Blog
WEBSITE
shs-group.co.uk

70%
faster data loading

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Consumer Products

Case Study Detail

Unilever
Organization Overview

Unilever operates in more than 190 countries and manufactures over


400 brands. The company employs more than 6,000 scientists,
engineers, chefs, and technicians in research and development centers
around the globe. By 2020, Unilever hopes to help more than one billion
people take action to improve their health and well-being, and technology
will be at the heart of everything they do.
To continue to drive real value to its business in areas such supply
chain, finance, and marketing, Unilever chose the SAP HANA
platform. The choice is opening the door to further technological
innovation, and helping Unilever stay ready to meet consumer demand.

50%

reduction in staff, reduction in


time to close month end

Simplified
user interfaces are more
intuitive, and have reduced
training costs

EXPLORE RELATED LINKS:

Customer Journey
SAP Insider Article
Innovation Award Entry

10 receipt and invoice reports


consolidated into

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Consumer Products

Case Study Detail

Unilever
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Unilever operates in more than 190 countries and manufactures over


400 brands.Consumer
The company employs more
than 6,000 scientists,
London,
Products
England and development centers
engineers, chefs, and technicians in research
around the globe. By 2020, Unilever hopes to help more than one billion
people
take action to improve their health and well-being, and technology
EMPLOYEES
will be at the heart of everything they do.
To continue to drive real value to its business in areas such supply
chain, finance, and marketing, Unilever chose the SAP HANA
platform. The choice is opening the door to further technological
23,000
innovation, and helping Unilever stay ready to meet consumer demand.
WEBSITE

50%

reduction in staff, reduction in


time to close month end

Simplified
user interfaces are more
intuitive, and have reduced
training costs

EXPLORE RELATED LINKS:

unilever.com

Customer Journey
SAP Insider Article
Innovation Award Entry

10 receipt and invoice reports


consolidated into

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Industry Detail

Healthcare
Explore the SAP HANA case studies of organizations in
the healthcare industry.

CASE STUDIES

Kardinal Schwarzenberg
Hospital
Faster reporting for patient and
clinical applications.

Medtronic

Mitsui Knowledge Industry


(MKI)

National Center for Tumor


Disease

Seoul National University


Bundang Hospital (SNUBH)

Drastically reduced query times.

126 times faster genome analysis.

Faster diagnosis led to 10,000 new


patients seen each year.

Monitor and manage 300 clinical


efforts in real-time with less labor.

Back to the Industry View

295

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Healthcare

Case Study Detail

Kardinal Schwarzenberg Hospital


Organization Overview

Kardinal Schwarzenberg Hospital, the second largest hospital in the


federal state of Salzburg, Austria, is known for advanced treatment of
winter sports injuries and optimal patient care. To achieve such results,
the hospital uses innovative information technology to maximize its
central hospital administration and patient filing system.
Having first deployed mobile technology from SAP, the hospital is now
running the SAP ERP and SAP Business Warehouse applications on the
SAP HANA platform for even better patient service.
EXPLORE RELATED LINKS:

Success Profile
Reference Slide
Customer Journey

Data compression reduced from


approximately 760 gb to about

430 gb

Significantly faster response


times for reports and patient
schedulingthe latter
increased by a factor of

30

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Healthcare

Case Study Detail

Kardinal Schwarzenberg Hospital


Organization Overview
INDUSTRY

HEADQUARTERS

Kardinal Schwarzenberg
Hospital, the second largest hospital in the
Healthcare
federal state of Salzburg, Austria, is known for advanced treatment of
winter sports injuries and optimal Schwarzach
patient care.
To achieve such results,
im Pongau,
Salzburg,
the hospital uses innovative information technology to maximize its
Austria
central
hospital administration and patient filing system.
EMPLOYEES
Having first deployed mobile technology from SAP, the hospital is now
running the SAP ERP and SAP Business Warehouse applications on the
SAP HANA platform for even better patient service.
1,000
EXPLORE RELATED LINKS:

WEBSITE

Success Profile

kh-schwarzach.at/en

Reference Slide
Customer Journey

Data compression reduced from


approximately 760 gb to about

430 gb

Significantly faster response


times for reports and patient
schedulingthe latter
increased by a factor of

30

Explore the Use Cases

297

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Healthcare

Case Study Detail

Medtronic
Organization Overview

+
Query times have dropped
from 3 hours to

Medtronic adheres to their mission of innovating for life, by listening


to the people who benefit from their biomedical technologies. While
information technology had made it easier for the company to amass
enormous amounts of valuable clinician and patient data, Medtronic was
still seeking ways to best analyze it for the most meaningful conclusions.

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
application for text-based analytics, to better leverage the wealth of
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

EXPLORE RELATED LINKS:

15 seconds
or less

Testimonial Video
Customer Journey
Case Study

Explore the Use Cases

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Healthcare

Case Study Detail

Medtronic
Organization Overview
INDUSTRY

HEADQUARTERS

Query times have dropped


from 3 hours to

Medtronic adheres
Healthcareto their mission of innovating for life, by listening
to the people who benefit from their biomedical
technologies. While
Minneapolis,
Minnesota,
information technology had made it easier for
the company to amass
USA
enormous amounts of valuable clinician and patient data, Medtronic was
stillEMPLOYEES
seeking ways to best analyze
it for the most meaningful conclusions.
REVENUE

3 minutes

To address this issue, Medtronic chose to run the SAP HANA in-memory
computing appliance on the Cisco Unified Communications System
(UCS) platform. The company is also working with SAP to develop an
billion
application for text-based analytics, to better leverage the wealth of
45,000
unstructured data.

Working to reduce sales report


response times from up to
10 minutes to as short at

$16

WEBSITE
EXPLORE RELATED LINKS:

15 seconds
or less

medtronic.com

Testimonial Video
Customer Journey
Case Study

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Healthcare

Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview

Genome analysis is revolutionizing health caregiving rise to better


tests and treatments to keep people healthy. Mitsui Knowledge Industry,
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical researchers develop new drugs for diseases such as cancer.
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
real-time genome analysis platform, by incorporating R Integration and
Hadoop to store, pre-process, compute, and analyze data.
EXPLORE RELATED LINKS:

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

Explore the Use Cases

300

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Healthcare

Case Study Detail

Mitsui Knowledge Industry (MKI)


Organization Overview
INDUSTRY

HEADQUARTERS

Genome analysis
is revolutionizing health caregiving rise to better
Healthcare
Tokyo, Mitsui Knowledge Industry,
tests and treatments to keep people healthy.
Japan
one of Japans most prominent technology consultancies, is using
bioinformatics to create real-time data processing solutions that help
medical
researchers develop new
drugs for diseases such as cancer.
EMPLOYEES
REVENUE
In order to analyze DNA samples rapidly and precisely, Mitsui
Knowledge Industry chose SAP HANA in-memory computing. The
company recognized that SAP HANA could be the foundation for a
billion
real-time genome analysis platform, by incorporating R Integration and
1,990
Hadoop to store, pre-process, compute, and analyze data.

51.5

WEBSITE
EXPLORE RELATED LINKS:

www.mki.co.jp/english/

400,000x
faster than traditional
disk-based systems

20 minutes
for personalized genome
analysis, 216x faster
(previously 30 days)

Video
Customer Journey
Case Study

Pioneering
real-time cancer/drug screening

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301

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Healthcare

Case Study Detail

National Center for Tumor Diseases (NCT)


Organization Overview

+
Faster diagnosis led to

Patients suffering from cancer often have to wait many years for a
therapy to be effective. To address this problem, the National Center for
Tumor Diseases in Heidelberg, Germany uses genetic data to tailor each
patients treatment.
To handle and interpret such massive amounts of patient data, the
center turned to the in-memory SAP HANA platform. Such real-time
access to data reporting can lead to the development of individual,
highly adjusted therapies against cancer.
EXPLORE RELATED LINKS:

10,000
new patients seen each
year since 2011

Detailed

view of patient history extracted


from both structured and
unstructured data

Testimonial Video
Reference Slide
Blog

150,000
3.6 million
data sets in combination with

Explore the Use Cases

302

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data points successfully


analyzed during a
proof-of-concept test

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Healthcare

Case Study Detail

National Center for Tumor Diseases (NCT)


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Patients suffering
from cancer often have to wait many years for a
Healthcare
therapy to be effective. To address this problem,
the National Center for
Heidelberg,
Germany
Tumor Diseases in Heidelberg, Germany uses
genetic data to tailor each
patients treatment.
To handle and interpret such massive amounts of patient data, the
center turned to the in-memory SAP HANA platform. Such real-time
access to data reporting can lead to the development of individual,
highly adjusted therapies against cancer.
EXPLORE RELATED LINKS:
WEBSITE

Faster diagnosis led to

10,000
new patients seen each
year since 2011

Detailed

view of patient history extracted


from both structured and
unstructured data

Testimonial Video
nct-heidelberg.de

Reference Slide
Blog

150,000
3.6 million
data sets in combination with

Explore the Use Cases

303

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data points successfully


analyzed during a
proof-of-concept test

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Healthcare

Case Study Detail

Seoul National University Bundang Hospital


Organization Overview

The staff at the Seoul National University Bundang Hospital knows that as an
aging population begins to consume more healthcare resources, data analysis is
important in providing the best health outcomes at the lowest cost. To meet this
need, the hospital implemented a 10TB clinical data warehouse utilizing the SAP
HANA in-memory platform. It allows them to rapidly process and analyzes
information related to patients, including medical records, physician
comments in text data, nursing records, prescription data, and sensor and
barcode information from medical devices.
Due to the low latency of SAP HANA, the hospital was able to provide instantaneous
feedback to clinicians, who were able to check specific indicators, compare their
actual status against pre-defined goals, and make adjustments as needed.
EXPLORE RELATED LINKS:

Video
Customer Journey
Innovation Award Entry
CIO Asia Interview

<2 seconds
needed to analyze clinical
indicators, compared
to 12 months

80%

reduction in preventive
antibiotics usage

147%

ROI gain within 5


years, according to
PricewaterhouseCoopers

Explore the Use Cases

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Healthcare

Case Study Detail

Seoul National University Bundang Hospital


Organization Overview
INDUSTRY

HEADQUARTERS

The staff at Healthcare


the Seoul National University Bundang Hospital knows that as an
Bundang,
aging population begins to consume more
healthcare
resources, data analysis is
South
Korea
important in providing the best health outcomes at the lowest cost. To meet this
need, the hospital implemented a 10TB clinical data warehouse utilizing the SAP
HANA
in-memory platform. It REVENUE
allows them to rapidly process and analyzes
EMPLOYEES
information related to patients, including medical records, physician
comments in text data, nursing records, prescription data, and sensor and
barcode information from medical devices.

$275

million

Due to the low latency of SAP HANA, the hospital was able to provide instantaneous
1,935
feedback to clinicians, who were able to check specific indicators, compare their
actual
status against pre-defined goals, and make adjustments as needed.
WEBSITE

<2 seconds
needed to analyze clinical
indicators, compared
to 12 months

80%

reduction in preventive
antibiotics usage

snubh.org

EXPLORE RELATED LINKS:

Video
Customer Journey
Innovation Award Entry
CIO Asia Interview

147%

ROI gain within 5


years, according to
PricewaterhouseCoopers

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Industry Detail

High Tech
Explore the SAP HANA case studies of organizations in
the high tech industry.

CASE STUDIES

Centerity

Cisco

Mantis Technology Group

Better understanding of business


drivers.

99% faster ETL load time.

Nissha Printing
Company Ltd.

Warwick Analytics

Determine 100% accuracy of positive


signal with 97% confidence.

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306

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High Tech

Case Study Detail

Centerity
Organization Overview

Centerity is a leading provider of all-in-one enterprise class information


systems and IT infrastructure monitoring solutions. Integrated with Cisco
Unified Data Center solutions, Centerity enables IT organizations using the
SAP HANA platform to simplify all aspects of network management
and information flowenhancing business performance.
Centerity is a next-gen, unified monitoring platform for an organizations
entire IT assets. It provides end-to-end coverage of complex, hybrid
environments including physical, virtual, application, and cloud assets,
while providing Business Service Management (BSM), End-User
Experience (EUX) and Big Data Stack Coverage (SAP HANA, Hadoop,
MongoDB, NoSQL) in a single, software architecture. Centerity also
supports AWS CloudWatch and OpenStack.
EXPLORE RELATED LINKS:

Case Study
Cisco Solution Brief

Consolidates
multiple consoles into a single
view of the IT environment

Provides smart root cause


analysis to reduce MTTR by up to

80%

Reduces cost of comprehensive


monitoring services by

60-80%

Cisco Marketplace

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High Tech

Case Study Detail

Centerity
Organization Overview
INDUSTRY

HEADQUARTERS

Centerity is a leading provider of all-in-one enterprise class information


High Tech
systems and IT infrastructure monitoring solutions.
Needham, Integrated with Cisco
Massachusetts,
Unified Data Center solutions, Centerity enables
IT organizations using the
USA
SAP HANA platform to simplify all aspects of network management
and
information flowenhancing business performance.
EMPLOYEES
Centerity is a next-gen, unified monitoring platform for an organizations
entire IT assets. It provides end-to-end coverage of complex, hybrid
environments including physical, virtual, application, and cloud assets,
while providing Business Service Management (BSM), End-User
<50
Experience (EUX) and Big Data Stack Coverage (SAP HANA, Hadoop,
MongoDB,
NoSQL) in a single, software architecture. Centerity also
WEBSITE
supports AWS CloudWatch and OpenStack.

Consolidates
multiple consoles into a single
view of the IT environment

Provides smart root cause


analysis to reduce MTTR by up to

80%

centerity.com
EXPLORE RELATED LINKS:

Case Study
Cisco Solution Brief

Reduces cost of comprehensive


monitoring services by

60-80%

Cisco Marketplace

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308

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Case Study Detail

Cisco
Organization Overview

When multinational corporation, Cisco Systems, Inc., needed a better way


to handle and analyze its data, the company turned to the SAP HANA
platform. They wanted to use predictive analytics to better understand
performance and the seasonality of buying patterns. Their goal was to
fuel better business decisions and top-line growth, by delivering real-time
insights to executives.
EXPLORE RELATED LINKS:

Video

Faster
reporting and analysis

Better
understanding of
business drivers

Greater
ability to support evolving
business needs

Explore the Use Cases

309

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Case Study Detail

Cisco
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

When multinational corporation, Cisco Systems, Inc., needed a better way


High Tech
to handle and analyze its data, the companySan
turned
Jose, to the SAP HANA
California, to better understand
platform. They wanted to use predictive analytics
USA
performance and the seasonality of buying patterns. Their goal was to
fuel
better business decisions and top-line growth, by delivering real-time
EMPLOYEES
insights to executives.
EXPLORE RELATED LINKS:

Video

71,000

Faster
reporting and analysis

Better
understanding of
business drivers

WEBSITE

cisco.com

Greater
ability to support evolving
business needs

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310

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Case Study Detail

Mantis Technology Group (Pro Karma)


Organization Overview

Mantis Technology Group is a software solution provider specializing in


enterprise customer applications for online retailers and high transaction
systems. Their goal is to help retailers monitor and listen to a variety of
social media channels, track consumers and influencers, measure
brands against industry metrics, and integrate social media with CRM.
Recognizing the ever-increasing nature of social media data, Mantis
Technology Group chose to sign an OEM agreement with SAP, in order to
use its text analytics capabilities to support its PulseAnalytics solution.

99%
faster ETL load time

6x

faster text analysis


processing

Moved from 23 servers to

1 HANA One
server

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311

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High Tech

Case Study Detail

Mantis Technology Group (Pro Karma)


Organization Overview
INDUSTRY

HEADQUARTERS

Mantis Technology Group is a software solution provider specializing in


High Tech
enterprise customer applications for online San
retailers
Jose, and high transaction
California,
systems. Their goal is to help retailers monitor
and listen to a variety of
USA
social media channels, track consumers and influencers, measure
brands against industry metrics, and integrate social media with CRM.
Recognizing the ever-increasing nature of social media data, Mantis
Technology Group chose to sign an OEM agreement with SAP, in order to
use its text analytics capabilities to support its PulseAnalytics solution.

WEBSITE

prokarma.com

99%
faster ETL load time

6x

faster text analysis


processing

Moved from 23 servers to

1 HANA One
server

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312

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High Tech

Case Study Detail

Nissha Printing Company Ltd.


Organization Overview

A pioneer in print technology, Nissha Printing Company, Ltd. has


been improving products for a wide range of manufacturers in Japan
and around the world since 1929. After implementing the SAP ERP
application at its domestic and global sites, the company introduced
the SAP NetWeaver Business Warehouse application powered by the
SAP HANA platform. The company can now analyze data and turn
decisions into actions faster than ever.
EXPLORE RELATED LINKS:

Customer Journey

71.4%
improvement in
batch-processing time

97%

of overall data volume was


cut by and only took 3
months to implement

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313

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High Tech

Case Study Detail

Nissha Printing Company Ltd.


Organization Overview
INDUSTRY

HEADQUARTERS

A pioneer in print technology, Nissha Printing Company, Ltd. has


High Tech
Kyoto,
been improving products for a wide range
of manufacturers in Japan
Japan
and around the world since 1929. After implementing the SAP ERP
application at its domestic and global sites, the company introduced
theEMPLOYEES
SAP NetWeaver Business Warehouse
application powered by the
REVENUE
SAP HANA platform. The company can now analyze data and turn
decisions into actions faster than ever.

5.68

EXPLORE RELATED LINKS:


3,300

billion

Customer Journey
WEBSITE

nissha.co.jp/english

71.4%
improvement in
batch-processing time

97%

of overall data volume was


cut by and only took 3
months to implement

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314

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High Tech

Case Study Detail

Warwick Analytics
Organization Overview

Dramatic

Warwick Analytics provides software that automatically finds and resolves


the root cause of manufacturing faults and process bottlenecks. Its a
critical component in the efficiency and success of its customers, who mainly
reside in the aerospace and automotive manufacturing arenas.

reductions in specific warranty


costs and human costs

To ensure their software solution SigmaGuardian functions effectively,


Warwick Analytics relies on the power of the SAP HANA platform.
SigmaGuardian is a SaaS based early warning product using SAP HANA
in the cloud or on-premise. The platform greatly reduces the time for the
algorithmic computations, enabling manufacturing faults to be identified
and resolved in nearly real-time.

Increases
production and
resource deployment

EXPLORE RELATED LINKS:

Video
Blog

Improves
customer satisfaction
and brand loyalty

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High Tech

Case Study Detail

Warwick Analytics
Organization Overview
INDUSTRY

HEADQUARTERS

Dramatic

Warwick Analytics provides software that automatically finds and resolves


High Tech
London,
the root cause of manufacturing faults
and process bottlenecks. Its a
England
critical component in the efficiency and success of its customers, who mainly
reside in the aerospace and automotive manufacturing arenas.

reductions in specific warranty


costs and human costs

ToEMPLOYEES
ensure their software solution SigmaGuardian functions effectively,
Warwick Analytics relies on the power of the SAP HANA platform.
SigmaGuardian is a SaaS based early warning product using SAP HANA
in the cloud or on-premise. The platform greatly reduces the time for the
algorithmic computations, enabling manufacturing faults to be identified
<50
and resolved in nearly real-time.

Increases

WEBSITE

production and
resource deployment

EXPLORE RELATED LINKS:

warwickanalytics.com

Video
Blog

Improves
customer satisfaction
and brand loyalty

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Industry Detail

Higher Education and Research


Explore the SAP HANA case studies of organizations in
the higher education and research industries.

CASE STUDIES

University of Amsterdam

University of Kentucky

Simpler, more meaningful


student interactions.

Cumulative fiveyear ROI of 509%.

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Higher Education and Research

Case Study Detail

University of Amsterdam
Organization Overview

The University of Amsterdam offers approximately 300 different degree


programs, and is composed of 70,000 students and 10,000 faculty and staff.
The university is dedicated to understanding the values that lead to student
success. But slow service performance made accessing and evaluating
student information difficult.
As a user of SAP software, the university knew that an upgrade to the
SAP HANA platform would be the fastest, most cost-effective solution. After
migrating the SAP Business Warehouse application and SAP Business Suite
applications to SAP HANA, reports run faster, and they can employ mobile
solutions to streamline student and faculty communications.
EXPLORE RELATED LINKS:

BTS
Reference Slide
Video

months to implement
SAP HANA

83%

faster transaction processing in


SAP ERP (from 30 seconds
to 5 seconds)

4x

faster report
generation

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Higher Education and Research

Case Study Detail

University of Amsterdam
Organization Overview
INDUSTRY

HEADQUARTERS

The University of Amsterdam offers approximately 300 different degree


Higher
programs, and Education
is composed of 70,000 students and 10,000 faculty and staff.
Amsterdam,
The university is
dedicated
the values that lead to student
and
Research to understanding
The Netherlands
success. But slow service performance made accessing and evaluating
student
information difficult.
EMPLOYEES
As a user of SAP software, the university knew that an upgrade to the
SAP HANA platform would be the fastest, most cost-effective solution. After
migrating the SAP Business Warehouse application and SAP Business Suite
applications to SAP HANA, reports run faster, and they can employ mobile
10,000
solutions to streamline student and faculty communications.
WEBSITE
EXPLORE RELATED LINKS:

months to implement
SAP HANA

83%

faster transaction processing in


SAP ERP (from 30 seconds
to 5 seconds)

uva.nl

BTS
Reference Slide
Video

4x

faster report
generation

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Higher Education and Research

Case Study Detail

University of Kentucky
Organization Overview

Founded in 1865 as a land-grant institution, the University of Kentucky now


encompasses 16 colleges and a hospital on a single campus in Lexington,
Kentucky. Several years ago, the university began considering how it could
better use data about its student body, staff, and facilities. About the same
time, the university embarked on an effort to increase its graduation rate
from 60% to 70% over 10 years.
To accomplish these goals, the university needed to develop better and
approachable insight into its operations and the behavior of its students.
The university deployed SAP HANA to drive these efforts.
EXPLORE RELATED LINKS:

$1.85

million non-discounted benefits


annually, with a cumulative
fiveyear ROI of 509%

Raised

graduation rates, resulting in


increased tuition revenue

IDC Case Study


Customer Testimonial
Blog
Blog
Customer Story

Increased
facilities utilization rates,
resulting in decreased new
building construction costs

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Higher Education and Research

Case Study Detail

University of Kentucky
Organization Overview
INDUSTRY

HEADQUARTERS

Founded in 1865 as a land-grant institution, the University of Kentucky now


encompasses 16 colleges and a hospital on Lexington,
a single campus in Lexington,
Higher Education
Kentucky,
Kentucky.
Several
years
ago,
the
university
began
considering how it could
and Research
USA
better use data about its student body, staff, and facilities. About the same
time,
the university embarked on
an effort to increase its graduation rate
EMPLOYEES
REVENUE
from 60% to 70% over 10 years.

$2.68

To accomplish these goals, the university needed to develop better and


approachable insight into its operations and the behavior of its students.
billion
The university deployed SAP HANA to drive these efforts.
14,000

WEBSITE
EXPLORE
RELATED LINKS:

$1.85

million non-discounted benefits


annually, with a cumulative
fiveyear ROI of 509%

Raised

graduation rates, resulting in


increased tuition revenue

uky.edu
IDC
Case Study

Customer Testimonial
Blog
Blog
Customer Story

Increased
facilities utilization rates,
resulting in decreased new
building construction costs

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Industry Detail

Industrial Machinery
Explore the SAP HANA case studies of organizations in
the industrial machinery industry.

CASE STUDIES

The Timken
Company

Vaillant Group

Efficient use of IT resources.

92% time savings on planning run.

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Industrial Machinery

Case Study Detail

The Timken Company


Organization Overview

The Timken Company is a global manufacturer of bearings,


highpeformance steels, and related components and assemblies. They
are a major player in the industry, employing approximately 17,000
people in 28 countries, and posting $3 billion in sales in 2013.
In order to ensure clean data, reduce risk, and establish a strong
foundation for analytics, The Timken Company used HR Audit and
Compliance as-a-service from Accenture.
EXPLORE RELATED LINKS:

SAPPHIRE NOW

Greater

confidence in company data and


ultimately better usability

Fewer

resources required to report


across multiple data sets

Greater

IT agility and flexibility, including


more efficient use of IT resources

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Industrial Machinery

Case Study Detail

The Timken Company


Organization Overview
INDUSTRY

HEADQUARTERS

The Timken Company is a global manufacturer of bearings,


highpeformance steels, and related components
and assemblies. They
North Canton,
are a major player in the industry, employingOhio,
approximately 17,000
USA
Industrial
Machinery
people
in 28
countries, and posting $3 billion in sales in 2013.
EMPLOYEES
In order
to ensure clean data, REVENUE
reduce risk, and establish a strong
foundation for analytics, The Timken Company used HR Audit and
Compliance as-a-service from Accenture.

$3

billion

EXPLORE
RELATED LINKS:
17,000

SAPPHIRE
WEBSITE NOW
timken.com

Greater

confidence in company data and


ultimately better usability

Fewer

resources required to report


across multiple data sets

Greater

IT agility and flexibility, including


more efficient use of IT resources

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Industrial Machinery

Case Study Detail

Vaillant Group
Organization Overview

The Vaillant Group is an international, family-owned company in the heating,


ventilation, and air-conditioning industry, headquartered in Germany. The
company employs a staff of more than 12,000 and is posting an annual
turnover of about 2.3 billion.
Since 2002, Vaillant Group has utilized the SAP Business Warehouse
application, and even won a gold medal at the 2012 SAP Quality Awards.
Later, when company growth created a need to upgrade data storage
and reporting capacities, they migrated to the SAP HANA database. The
inmemory computing has helped them gain deeper customer insight,
increase efficiency, and save money.
EXPLORE RELATED LINKS:

BTS
SCN Blog Post

2,500

work days saved on business


planning activities

92%

time savings on planning run


(from 3 hours to 15 minutes)

98%
faster reporting for
accounts receivable

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Industrial Machinery

Case Study Detail

Vaillant Group
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

The Vaillant Group is an international, family-owned company in the heating,


ventilation, and air-conditioning industry,Remscheid,
headquartered in Germany. The
Germany
company employs a staff of more than 12,000 and is posting an annual
Industrialof
Machinery
turnover
about 2.3 billion.
EMPLOYEES
Since
2002, Vaillant Group hasREVENUE
utilized the SAP Business Warehouse
application, and even won a gold medal at the 2012 SAP Quality Awards.
Later, when company growth created a need to upgrade data storage
and reporting capacities, they migrated to the SAP HANA database. The
billion
inmemory computing has helped them gain deeper customer insight,
12,000
increase efficiency, and save money.

2.5

WEBSITE
EXPLORE RELATED LINKS:

2,500

work days saved on business


planning activities

92%

time savings on planning run


(from 3 hours to 15 minutes)

vaillant.de

BTS
SCN Blog Post

98%
faster reporting for
accounts receivable

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Industry Detail

Insurance
Explore the SAP HANA case studies of organizations in
the insurance industry.

CASE STUDIES

Eureko Sigorta
33% faster monthly closing.

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Insurance

Case Study Detail

Eureko Sigorta
Organization Overview

Stormy weather is an unavoidable part of life in Turkey, but when your


business, home, and family are covered by insurance from Eureko Sigorta,
you can rest easy during the stormiest of days.
To ensure the highest level of customer service, Eureko Sigorta decided
to streamline financial operations using SAP Business Suite powered by
SAP HANA, and then redirect the time saved toward customer-focused
activities. The company also chose SAP BusinessObjects business
intelligence solutions to improve profitability analysis, and better
understand its customer base.

33%

faster monthly closing

83%

faster fixed asset processing

1-hour

reporting on aging and


rediscount processes, 93.75%
faster (previously 2 days)

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Insurance

Case Study Detail

Eureko Sigorta
Organization Overview
INDUSTRY

HEADQUARTERS

Stormy weather is an unavoidable part of life in Turkey, but when your


business, home, and family are covered by insurance from Eureko Sigorta,
Insurance
you can rest easy during the stormiest of Istanbul,
days.

33%

faster monthly closing

Turkey

To ensure the highest level of customer service, Eureko Sigorta decided


REVENUE
to EMPLOYEES
streamline financial operations
using SAP Business Suite powered by
SAP HANA, and then redirect the time saved toward customer-focused
activities. The company also chose SAP BusinessObjects business
intelligence solutions to improve profitability analysis, and better
million
understand its customer base.

270

574

WEBSITE

eurekosigorta.com.tr

83%

faster fixed asset processing

1-hour

reporting on aging and


rediscount processes, 93.75%
faster (previously 2 days)

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Industry Detail

Manufacturing
Explore the SAP HANA case studies of organizations in
the manufacturing industry.

CASE STUDIES

Kaeser
Kompressoren
Predictive analytics to avoid
unplanned downtime.

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Manufacturing

Case Study Detail

Kaeser Kompressoren
Organization Overview

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest and most
successful suppliers of compressed air systems.
The company wanted to enhance their existing business processes
and use the power of Big Data to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
EXPLORE RELATED LINKS:

Success Profile
Blog
Video
News

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

Solid

foundation for predictive


maintenance

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Manufacturing

Case Study Detail

Kaeser Kompressoren
Organization Overview
INDUSTRY

HEADQUARTERS

Compressed air can serve as a clean, reliable source of power, and


Kaeser Kompressoren ranks among the worldslargest
and most
Coburg,
Germany
successful suppliers of compressed air systems.
Manufacturing

The company wanted to enhance their existing business processes


EMPLOYEES
REVENUE
and
use the power of Big Data
to become a more proactive,
customer oriented, and competitive player. At the same time,
they were ready to simply their software landscape. The SAP HANA
platform helped them achieve these goals.
million

600

4,400
EXPLORE RELATED LINKS:

5x

faster database
response times

Simpler
and more agile IT landscape
and business processes

WEBSITE

Success Profile
kaeser.com

Blog
Video
News

Solid

foundation for predictive


maintenance

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Industry Detail

Mill Products
Explore the SAP HANA case studies of organizations in
the mill products industry.

CASE STUDIES

Savannah Cement
7580% faster financial period
closing.

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Mill Products

Case Study Detail

Savannah Cement Limited


Organization Overview

Savannah Cement Limiteds state-of-the-art, eco-friendly cement grinding


plant located near Nairobi, Kenya has a capacity of 1.5 million tons a year.
To keep customers happy and staff efficiency high in the face of such high
business volumes, the company needed to revamp its technology.
The solution was to deploy SAP ERP powered by SAP HANAa first in East
and Central Africa. Savannah Cement is now placed well ahead of competitors
in the areas cement industry segment as the only player equipped with
inmemory computing technology for real-time planning and forecasting.

75-80%

improvement in period closure


reporting (from 810 days
to 2 days)

Reduced

operational meetings (from 3+ to


1 per day)

Optimized
business continuity and
disaster recovery

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Mill Products

Case Study Detail

Savannah Cement Limited


Organization Overview
INDUSTRY

HEADQUARTERS

Savannah Cement Limiteds state-of-the-art, eco-friendly cement grinding


Mill
Nairobi, of 1.5 million tons a year.
plant located near
Nairobi, Kenya has a capacity
Products
Kenya
To keep customers happy and staff efficiency
high in the face of such high
business volumes, the company needed to revamp its technology.
EMPLOYEES
The
solution was to deploy SAP ERP powered by SAP HANAa first in East
and Central Africa. Savannah Cement is now placed well ahead of competitors
in the areas cement industry segment as the only player equipped with
inmemory computing technology for real-time planning and forecasting.
250

WEBSITE

75-80%

improvement in period closure


reporting (from 810 days
to 2 days)

Reduced

operational meetings (from 3+ to


1 per day)

savannahcement.com

Optimized
business continuity and
disaster recovery

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Industry Detail

Oil and Gas


Explore the SAP HANA case studies of organizations in
the oil and gas industry.

CASE STUDIES

Pacific Drilling S.A.

Surgutneftegas

Simplify IT landscape.

Saves millions by keeping demands


low on production systems.

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Oil and Gas

Case Study Detail

Pacific Drilling S.A.


Organization Overview

Running an ultra-deepwater drillship is a 24/7 operation, and maximum


efficiency is crucial to day-to-day functions. Pacific Drilling, which
operates in very remote locations off the Gulf of Mexico, Brazil, and West
Africa, knows all about the challenges of supply chain and warehouse
management, procurement, maintenance, financials, and HCM.
When the company was looking to streamline operations on four ultradeepwater drillships, they migrated to SAP Business Suite powered by
SAP HANA. The goal was to improve real-time operational reporting
and analytics, and simplify the IT landscape.
EXPLORE RELATED LINKS:

2 months

to go live with SAP Business


Suite powered by SAP HANA
after the proof of concept

2x

Increase in fleet size over


next 3 years

SAP Insider Article


Video
Blog

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Oil and Gas

Case Study Detail

Pacific Drilling S.A.


Organization Overview
INDUSTRY

HEADQUARTERS

Running an ultra-deepwater drillship is a 24/7 operation, and maximum


efficiency is crucial
to day-to-day functions. Houston,
Pacific Drilling, which
Gas & Oil
Texas,
operates in very remote locations off the Gulf
of Mexico, Brazil, and West
USA
Africa, knows all about the challenges of supply chain and warehouse
management,
procurement, maintenance,
financials, and HCM.
EMPLOYEES
REVENUE
When the company was looking to streamline operations on four ultradeepwater drillships, they migrated to SAP Business Suite powered by
SAP HANA. The goal was to improve real-time operational reporting
million
and analytics, and simplify the IT landscape.

$638

1,200

WEBSITE
EXPLORE
RELATED LINKS:

2 months

to go live with SAP Business


Suite powered by SAP HANA
after the proof of concept

2x

Increase in fleet size over


next 3 years

pacificdrilling.com
SAP
Insider Article

Video
Blog

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Oil and Gas

Case Study Detail

Surgutneftegas
Organization Overview

Surgutneftegas, one of Russias largest oil and gas producing companies,


performs practically all steps in its energy production and distribution
itself. From building rigs and facilities to drilling and transportation, they
do it alleven developing their own information systems.
When the company recognized that their current solution for analyzing
and forecasting the value and quantity of stock materials was requiring
a long process time and causing efficiencies, they knew it was time
to switch. They chose the SAP HANA platform and its in-memory
computing technology to ensure timely delivery of needed materials
and avoid out-of-stock situations.
EXPLORE RELATED LINKS:

Success Story
Testimonial Video

Real-time
insight into quantity and type of
materials on hand

72x

faster analysis of 140,000


materials and millions of
data records

5,760x

faster reporting
(from 8 hours to 5 seconds )

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Oil and Gas

Case Study Detail

Surgutneftegas
Organization Overview
INDUSTRY

HEADQUARTERS

Surgutneftegas, one of Russias largest oil and gas producing companies,


performs practically
all steps in its energy production and distribution
Oil and
itself. From building
rigs
and facilities
to drilling
Gas
Surgut,
Russia and transportation, they
do it alleven developing their own information systems.
EMPLOYEES
When
the company recognizedREVENUE
that their current solution for analyzing
and forecasting the value and quantity of stock materials was requiring
a long process time and causing efficiencies, they knew it was time
to switch. They chose the SAP HANA platform and its in-memory
billion
computing technology to ensure timely delivery of needed materials
100,000
and avoid out-of-stock situations.

$20

WEBSITE
EXPLORE RELATED LINKS:

Real-time
insight into quantity and type of
materials on hand

72x

faster analysis of 140,000


materials and millions of
data records

surgutneftegas.ru

Success Story
Testimonial Video

5,760x

faster reporting
(from 8 hours to 5 seconds )

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Industry Detail

Pharmaceuticals
Explore the SAP HANA case studies of organizations in
the pharmaceutical industry.

CASE STUDIES

McKesson
Reducing pharmaceutical order fill
times by more than 35%.

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Pharmaceutical

Case Study Detail

McKesson
Organization Overview

McKesson Corporation, the largest pharmaceutical distributor in


North America, stays committed to its distribution center mantra:
Its not a package, its a patient. To do so, the company found it
needed to become more agile and responsive to customer needs.
Because McKesson uses multiple operational systems in its
warehouse management ecosystem, the company partnered with
SAP Data Services to pull and cleanse information from these
disparate sources. They also implemented SAP HANA to accelerate
the processing of large data volumes and gain real-time insights
into supply chain issues.
EXPLORE RELATED LINKS:

Innovation Award Entry

3-4

hours saved per day on


identification and resolution of
distribution issues

Reduced pharmaceutical order


fill times by more than

35%

1000+
work hours saved annually

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Pharmaceutical

Case Study Detail

McKesson
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

McKesson Corporation, the largest pharmaceutical distributor in


North America,
stays committed to its distribution
center mantra:
San Francisco,
Pharmaceuticals
California,
Its not a package, its a patient. To do so, the
company found it
USA
needed to become more agile and responsive to customer needs.
EMPLOYEES
REVENUE
Because
McKesson uses multiple
operational systems in its
warehouse management ecosystem, the company partnered with
SAP Data Services to pull and cleanse information from these
disparate sources. They also implemented SAP HANA to accelerate
billion
the processing of large data volumes and gain real-time insights
40,000+
into supply chain issues.

$122.455

WEBSITE
EXPLORE RELATED LINKS:

mckesson.com

Innovation Award Entry

3-4

hours saved per day on


identification and resolution of
distribution issues

Reduced pharmaceutical order


fill times by more than

35%

1000+
work hours saved annually

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Industry Detail

Professional Services
Explore the SAP HANA case studies of organizations in
the professional services industry.

CASE STUDIES

Accenture

Dutch SAP User


Group (VNSG)

OPAL

Lowers total cost of ownership


for customers.

Easily accessible data for real-time


event information, analytics.

Enable fresh food retailers to reduce


cost of inventory2% of revenue.

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Professional Services

Case Study Detail

Accenture
Organization Overview

Accenture is one of the worlds leaders in management consulting,


technology, and outsourcing services. The company includes more than
293,000 employees, maintains offices and operations in more than 200
cities in 56 countries, and produced net revenues of $28.6 billion for
fiscal 2013.
To help manage the HR compliance needs of companies operating
across a range of vertical categories, including regulation-heavy
industries such as oil and gas and financial services, Accenture offers HR
Audit and Compliance asaservice built on SAP HANA Cloud Platform
extension package for SuccessFactors.

Lowers
total cost of ownership
for customers

Enables
clients to optimize
check processes

EXPLORE RELATED LINKS:

Press Release
Video

Fewer

payroll issues and


less employee frustration

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Professional Services

Case Study Detail

Accenture
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Accenture is one of the worlds leaders in management consulting,


Professional
Dublin,
technology, and
outsourcing services. The
company includes more than
Services
Ireland
293,000 employees, maintains offices and
operations in more than 200
cities in 56 countries, and produced net revenues of $28.6 billion for
2013.
fiscal
EMPLOYEES
REVENUE
To help manage the HR compliance needs of companies operating
across a range of vertical categories, including regulation-heavy
industries such as oil and gas and financial
services, Accenture offers HR
billion
Audit and Compliance asaservice built on SAP HANA Cloud Platform
275,000
extension package for SuccessFactors.

$28.6

WEBSITE

Lowers
total cost of ownership
for customers

Enables
clients to optimize
check processes

EXPLORE RELATED LINKS:

accenture.com

Press Release
Video

Fewer

payroll issues and


less employee frustration

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Professional Services

Case Study Detail

Dutch SAP User Group (VNSG)


Organization Overview

When it came time to organize their annual conference, the Dutch SAP
User Group, VNSG, turned to the SAP HANA Cloud Platform for help.
The group was looking to create a single, user-friendly app to support
over 1,500 congress attendees, using a variety of mobile devices
and operating systems. In addition to delivering the event program,
agendas, and speaker information, VNSG needed the app to integrate
with professional social media networks.

User-friendly
experience across multiple
platforms

Easily

accessible data for real-time


event information, analytics,
and more

High-performing application,
resulting in high customer

Satisfaction
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Professional Services

Case Study Detail

Dutch SAP User Group (VNSG)


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

When it came time to organize their annual conference, the Dutch SAP
Professional
Den Bosch,
User Group, VNSG,
Services turned to the SAP HANA Cloud Platform for help.
The Netherlands

The group was looking to create a single, user-friendly app to support


over 1,500 congress attendees, using a variety of mobile devices
EMPLOYEES
and
operating systems. In addition to delivering the event program,
agendas, and speaker information, VNSG needed the app to integrate
with professional social media networks.
>900

WEBSITE

User-friendly
experience across multiple
platforms

Easily

accessible data for real-time


event information, analytics,
and more

vnsg.nl

High-performing application,
resulting in high customer

Satisfaction
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Professional Services

Case Study Detail

OPAL
Organization Overview

OPAL (Operational Analytics) is a dynamic startup company that delivers


precise demand forecasts for the fresh food retailer. To accomplish this
goal, OPAL built a forecasting model with the SAP HANA Extended
Application Services XS engine on SAP HANA Cloud Platform.
OPAL found their approach can be easily adapted to many time-critical
business scenarios, helping their customers improve their own customer
loyalty, and gain real competitive advantage.
EXPLORE RELATED LINKS:

Video

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Professional Services

Case Study Detail

OPAL
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

OPAL (Operational Analytics) is a dynamic startup company that delivers


Professional
Mannheim,
precise demand
forecasts for the fresh food
retailer. To accomplish this
Services
Germany
goal, OPAL built a forecasting model with
the SAP HANA Extended
Application Services XS engine on SAP HANA Cloud Platform.
OPAL found their approach can be easily adapted to many time-critical
business scenarios, helping their customers improve their own customer
loyalty, and gain real competitive advantage.
EXPLORE RELATED LINKS:

Video
WEBSITE
opal-analytics.com

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Industry Detail

Public Sector
Explore the SAP HANA case studies of organizations in
the public sector industry.

CASE STUDIES

City of Boston

Fire & Rescue New South


Wales (NSW)

55% less crime in targeted location.

70% reduction in database size.

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Public Sector

Case Study Detail

City of Boston
Organization Overview

When officials and residents of the city of Boston committed themselves


to creating a more livable, cleaner, and safer citynot to mention more
efficient and productivethey focused their attention on turning realtime
data into measurable results. To do so, they needed the ability to
monitor how city agencies perform, and pinpoint areas of improvement.
Using SAP HANA as a platform, the city of Bostons performance metrics
system, Boston About Results, has not only helped transform the city, but
also garnered the Driving Digital Government Award.
EXPLORE RELATED LINKS:

Video
Customer Journey
Blog

2,000

KPIs tracked on a monthly or


quarterly basis

55%
less crime in a
targeted location

16

departments conveying
performance through an
interactive public scorecard

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Public Sector

Case Study Detail

City of Boston
Organization Overview
INDUSTRY

HEADQUARTERS

When officials and residents of the city of Boston committed themselves


Public
to creating a more
livable, cleaner, and safer citynot to mention more
Sector
efficient and productivethey focused their attention on turning realtime
data into measurable results. To Boston,
do so, they needed the ability to
Massachusetts,
monitor how city agencies perform,USA
and pinpoint areas of improvement.
Using SAP HANA as a platform, the city of Bostons performance metrics
system, Boston About Results, has not only helped transform the city, but
also garnered the Driving Digital Government Award.
EXPLORE RELATED LINKS:
WEBSITE

Video

2,000

KPIs tracked on a monthly or


quarterly basis

55%
less crime in a
targeted location

cityofboston.gov

Customer Journey
Blog

16

departments conveying
performance through an
interactive public scorecard

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Public Sector

Case Study Detail

Fire & Rescue New South Wales (NSW)


Organization Overview

Fire & Rescue New South Wales, Australias largest firefighting agency,
is using SAP Business Suite powered by the SAP HANA platform to
run all aspects of the organizationfinance, payroll, HR, procurement,
training, logistics, and more.
With real-time analytics and the lightning-fast processing of SAP
HANA, the agency is striving for a comprehensive view of fire and
disaster risk throughout New South Wales, up to a week in advance.
The agency will be better prepared to respond to emergencies, and
assist the public in reducing risk to their property and families.
EXPLORE RELATED LINKS:

Video

70%
reduction in
database size

More than

3 million
skills and qualifications
managed in real time

Blog

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Public Sector

Case Study Detail

Fire & Rescue New South Wales (NSW)


Organization Overview
INDUSTRY

HEADQUARTERS

Fire & Rescue New South Wales, Australias largest firefighting agency,
Public
is using SAP Business
Suite powered by the
SAP HANA platform to
Sydney,
Sector
run all aspects of the organizationfinance,Australia
payroll, HR, procurement,
training, logistics, and more.
EMPLOYEES
With
real-time analytics and the lightning-fast processing of SAP
HANA, the agency is striving for a comprehensive view of fire and
disaster risk throughout New South Wales, up to a week in advance.
The agency will be better prepared to respond to emergencies, and
assist the public in reducing risk to their property and families.
14,000

WEBSITE
EXPLORE
RELATED LINKS:

fire.nsw.gov.au

Video

70%
reduction in
database size

More than

3 million
skills and qualifications
managed in real time

Blog

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Industry Detail

Retail
Explore the SAP HANA case studies of organizations in
the retail industry.

CASE STUDIES

CIR food

eBay

HSE24

Migros

Improve forecasting across 5,500


restaurants.

Determine 100% accuracy at 97%


confidence if signal is true positive.

Better targeted marketing


campaigns.

85% faster generation of


sales reports.

SPAR Austria

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Retail

Case Study Detail

CIR food
Organization Overview

Italy-based CIR food runs its food catering operations in Italy, Belgium,
Bulgaria, the United States, and Vietnam. With 10 corporate offices, over
1,100 operating centers, and more than 11,500 employees in Italy alone, CIR
food is a major player in the food catering industry.
With the companys rapid growth has come a dramatic increase in workloads
and data volumes. To handle and analyze this data, CIR food implemented
an enterprise resource planning system that runs on the SAP HANA
platform, and is integrated with the SAP Planning for Retail application.
EXPLORE RELATED LINKS:

77%

faster budget generation (4.5


months to 1 month)

4,000%
increase in average number of
daily users for BI tools

Reference Slide

Greater

independence reduces demands


on the IT department

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Case Study Detail

CIR food
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Italy-based CIR food runs its food catering operations in Italy, Belgium,
Retail
Bulgaria, the United
States, and Vietnam. With
10Emilia,
corporate offices, over
Reggio
Italy employees in Italy alone, CIR
1,100 operating centers, and more than 11,500
food is a major player in the food catering industry.
EMPLOYEES
REVENUE
With
the companys rapid growth
has come a dramatic increase in workloads
and data volumes. To handle and analyze this data, CIR food implemented
an enterprise resource planning system that runs on the SAP HANA
platform, and is integrated with the SAP Planning for Retail application.

500

million

11,500
EXPLORE RELATED LINKS:

WEBSITE

77%

faster budget generation (4.5


months to 1 month)

4,000%
increase in average number of
daily users for BI tools

Reference Slide
cir-food.it

Greater

independence reduces demands


on the IT department

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Retail

Case Study Detail

eBay
Organization Overview

With a presence in 39 markets and more than 90 million users worldwide,


eBay.com has provided the world with equal access to a single marketplace.
Trading more than $1,900 worth of goods each second, the company
has triggered a radical transformation, becoming the global leader in
e-commerce and payments.
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
an early pattern detection system powered by predictive analytics on the
SAP HANA platform.
EXPLORE RELATED LINKS:

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

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Retail

Case Study Detail

eBay
Organization Overview
INDUSTRY

HEADQUARTERS

With a presence in 39 markets and more than 90 million users worldwide,


Retail
eBay.com has provided
the world with equalSan
access
Jose, to a single marketplace.
California,
Trading more than $1,900 worth of goods each
second, the company
USA
has triggered a radical transformation, becoming the global leader in
e-commerce
and payments. REVENUE
EMPLOYEES
Analyzing tens of thousands of variables and millions of transactions
daily is what it requires to provide actionable intelligence to their sellers.
Thus, eBay decided to partner with SAP to gain realtime insights through
billion
an early pattern detection system powered by predictive analytics on the
31,500
SAP HANA platform.

$14.1

WEBSITE
EXPLORE RELATED LINKS:

ebay.com

500

metrics analyzed to
identify outliers

Determine

100%

accuracy at 97% confidence if


signal is true positive

Customer Journey
Testimonial Video

Identification
of demand signals in time
to impact marketplace
transaction value

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Retail

Case Study Detail

HSE24
Organization Overview

HSE24, a leading home-shopping network based in Germany, measures


its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay aware of customer buying patterns and behaviors, and respond to
them in real time.
To continue its rapid expansion across Europeand fortify its omnichannel
strategy, including mobile, social networks and the WebHSE24 has turned
to SAP HANA as a foundation for success. This technology is enabling
HSE24 to rapidly analyze huge stores of customer information and
take immediate action on the insights gleaned.

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

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Retail

Case Study Detail

HSE24
Organization Overview
INDUSTRY

HEADQUARTERS

HSE24, a leading home-shopping network


based in Germany, measures
Ismaning,
Retail
Germany
its business in milliseconds. The 18-year-old company reaches 41 million
households in Germany, Austria, and Switzerland, and recently their reach
expanded into Italy and Russia. To be successful, all of its channels must
stay
aware of customer buyingREVENUE
patterns and behaviors, and respond to
EMPLOYEES
them in real time.

515

To continue its rapid expansion across Europeand fortify its omnichannel


strategy, including mobile, social networks and the WebHSE24 has turned
million
to SAP HANA as a foundation for success. This technology is enabling
2,900
HSE24 to rapidly analyze huge stores of customer information and
take
immediate action on the insights gleaned.
WEBSITE
hse24.de

11.5 million
parcels shipped every year with
a 1% decrease in return rates,
saving millions

Better

targeted marketing
campaigns, thus increasing
response rates and ROI

EXPLORE RELATED LINKS:

Testimonial Video
SAPPHIRE NOW
Customer Journey

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Retail

Case Study Detail

Migros
Organization Overview

With 1,400 stores, and a commitment to putting quality above all else,
MigrosGruppe is Switzerlands biggest retailer. The same commitment is held
by one of its most important subsidiaries, Magazine zum Globus, which sells
high-end fashions, beauty products, and accessories.
When Magazine zum Globus needed to reduce storage space for data on 37
warehouses, 800,000 items, and 3,500 deliveries, they chose to migrate the
SAP NetWeaver Business Warehouse application to the SAP HANA platform.
Now, reporting is faster and data storage has been drastically reduced.
EXPLORE RELATED LINKS:

Customer Journey
IBM/SAP Case Study

98%

faster identification of
slow-selling products, saving
time and money

85%

faster production of sales


promotions reports

97%

faster standard sales


article reports

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Case Study Detail

Migros
Organization Overview
INDUSTRY

HEADQUARTERS

With 1,400 stores, and a commitment to putting quality above all else,
MigrosGruppe isRetail
Switzerlands biggest retailer. The same commitment is held
by one of its most important subsidiaries, Magazine zum Globus, which sells
Zurich,
high-end fashions, beauty products, and accessories.
Switzerland
EMPLOYEES
REVENUE
When
Magazine zum Globus needed
to reduce storage space for data on 37
warehouses, 800,000 items, and 3,500 deliveries, they chose to migrate the
SAP NetWeaver Business Warehouse application to the SAP HANA platform.
Now, reporting is faster and data storage has been drastically reduced.

chf803

million

3,100
EXPLORE RELATED LINKS:

WEBSITE

Customer Journey

98%

faster identification of
slow-selling products, saving
time and money

85%

faster production of sales


promotions reports

globus.ch

IBM/SAP Case Study

97%

faster standard sales


article reports

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Retail

Case Study Detail

SPAR Austria
Organization Overview

Whether looking for food, fashion, or sporting goods, people across Austria
and Central and Eastern Europe rely on SPAR Austria Group for quality
products at a great price. And SPAR relies on SAP solutions to run efficiently.
At the heart of its operations is the SAP HANA platform, which delivers the
real-time performance needed to fulfill its strategy of becoming a true
omnichannel retailer.
SPAR started its SAP HANA journey with the successful deployment of SAP
CRM, and the migration of the SAP Business Warehouse application. Now
SPAR offers customers and employees a digital, real-time retail experience
across all channels, driving revenue growth and customer satisfaction.
EXPLORE RELATED LINKS:

BTS
Reference Slide

Up to 15%
performance increase in
report execution

Up to 85%
faster daily load times

>75%

reduction in database size

Blog

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Retail

Case Study Detail

SPAR Austria
Organization Overview
INDUSTRY

HEADQUARTERS

Whether looking for food, fashion, or sporting goods, people across Austria
Retail
and Central and Eastern
Europe rely on SPAR Austria Group for quality
products at a great price. And SPAR
relies on SAP solutions to run efficiently.
Salzburg,
Austria
At the heart of its operations is the SAP HANA platform, which delivers the
real-time
performance needed
to fulfill its strategy of becoming a true
EMPLOYEES
REVENUE
omnichannel retailer.

12.94

SPAR started its SAP HANA journey with the successful deployment of SAP
CRM, and the migration of the SAP Business Warehouse application. Now
billion
SPAR offers customers and employees a digital, real-time retail experience
76,905
across all channels, driving revenue growth and customer satisfaction.
WEBSITE
EXPLORE RELATED LINKS:

spar.at

BTS
Reference Slide

Up to 15%
performance increase in
report execution

Up to 85%
faster daily load times

>75%

reduction in database size

Blog

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Industry Detail

Sports and Entertainment


Explore the SAP HANA case studies of organizations in
the sports and entertainment industry.

CASE STUDIES

CHIO Aachen
Tremendous increase in fan
participation.

Deutscher FussballBund
(DFB)
8,700-fan outreach.

National Football League

TSG 1899 Hoffenheim

45% growth of fantasy football


platform.

13 million data points analyzed in


10 minutes.

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Sports and Entertainment

Case Study Detail

CHIO Aachen
Organization Overview

+
Roughly

Organized by Aachen Laurensberger Rennverein e.v., the CHIO Aachen


is the largest and most important equestrian event in the world, with an
average of 350,000 visitors per year.
When the organization wanted to expand and improve the interactivity of
the CHIO Aachen experience, the SAP HANA Cloud Platform delivered.
They used it to create a mobile app that allows the audience to judge
events, as well as a CHIO Quiz game for spectators.

3500

fans participated in the CHIO


Quiz, some playing up to

200
times

EXPLORE RELATED LINKS:

Video

Participants

shared

individual quiz results and

positive
feedback
via social media channels

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Sports and Entertainment

Case Study Detail

CHIO Aachen
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Organized by Aachen Laurensberger Rennverein


e.v., the CHIO Aachen
Aachen
Sports &
Germany
is the largestEntertainment
and most important equestrian event in the world, with an
average of 350,000 visitors per year.
When the organization wanted to expand and improve the interactivity of
the CHIO Aachen experience, the SAP HANA Cloud Platform delivered.
They used it to create a mobile app that allows the audience to judge
events, as well as a CHIO Quiz game for spectators.

Roughly

3500

fans participated in the CHIO


Quiz, some playing up to

200
times

EXPLORE RELATED LINKS:

Video
WEBSITE
chioaachen.de

Participants

shared

individual quiz results and

positive
feedback
via social media channels

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Sports and Entertainment

Case Study Detail

Deutscher Fussball-Bund (DFB)


Organization Overview

Deutscher Fussball-Bund (DFB), the governing body for football in Germany,


is the single largest sports federation in the world. The organization oversees
the countrys womens and mens professional leagues, five regional and 21
state associations, as well as semi-professional and amateur levels.
With such an enormous member base6.8 million in the state associations
aloneDFB needed an efficient and dynamic way to manage its fan
relationship and engagement programs. SAP HANA CRM and ERP in the
cloud was the obvious solution.
EXPLORE RELATED LINKS:

Customer Journey
Blog

8,700

fans received personalize


campaign emails

48%
of fans confirmed
receiving the email

7%

of fans clicked to the ticketing


site from the campaign

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Sports and Entertainment

Case Study Detail

Deutscher Fussball-Bund (DFB)


Organization Overview
INDUSTRY

HEADQUARTERS

Deutscher Fussball-Bund (DFB), the governing


Frankfurt, body for football in Germany,
Sports &
is the single largest
sports federation inGermany
the world. The organization oversees
Entertainment
the countrys womens and mens professional leagues, five regional and 21
state associations, as well as semi-professional and amateur levels.
EMPLOYEES
With
such an enormous member base6.8 million in the state associations
aloneDFB needed an efficient and dynamic way to manage its fan
relationship and engagement programs. SAP HANA CRM and ERP in the
cloud was the obvious solution.
220
EXPLORE RELATED LINKS:

WEBSITE

Customer Journey

8,700

fans received personalize


campaign emails

48%
of fans confirmed
receiving the email

dfb.de

Blog

7%

of fans clicked to the ticketing


site from the campaign

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Sports and Entertainment

Case Study Detail

National Football League (NFL)


Organization Overview

The National Football League (NFL) is the highest level of professional


sport in the world, composed of 32 American teams divided equally
into the National Football Conference (NFC) and the American Football
Conference (AFC).
The NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.
EXPLORE RELATED LINKS:

Video
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

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Sports and Entertainment

Case Study Detail

National Football League (NFL)


Organization Overview
INDUSTRY

HEADQUARTERS

The National Football League (NFL) is the highest level of professional


Sports &
New York,
USAdivided equally
sport in the world,
composed of 32 American
teams
Entertainment
into the National Football Conference (NFC) and the American Football
Conference (AFC).
EMPLOYEES
The
NFL chose SAP HANA Cloud Platform and SAP Lumira Cloud to
create a fantasy football league player-comparison tool, with the goal
of engaging its most loyal fans and attracting new ones.

EXPLORE
RELATED LINKS:
1,800

Video
WEBSITE
nfl.com
BTS

45%

approximate growth of fantasy


football platform since 2010

7x

more content consumption


on NFL.com by fantasy
football users, increasing the
value of fantasy football overall

Article

Engages fans from Monday


through Sunday, helping
prepare for a game-day win

24/7

Explore the Use Cases

373

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Sports and Entertainment

Case Study Detail

TSG 1899 Hoffenheim


Organization Overview

A member of the Federal Football League or Bundesliga, TSG 1899


Hoffenheim rose to Germanys top football division in 2008-2009 after its
first season. To keep each player performing at his peak, the organization
decided to personalize each players training, by documenting and
analyzing tactical, spatial, training, game, and health data.
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose the SAP HANA platform. Now coaches are
now able to adjust training for each player according to their individual
performance in each training element.
EXPLORE RELATED LINKS:

Reference Slide

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Customer Journey
Video

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Sports and Entertainment

Case Study Detail

TSG 1899 Hoffenheim


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

A member of the Federal Football League or Bundesliga, TSG 1899


Sports &
BadenHoffenheim rose
to Germanys top football
division in 2008-2009 after its
Entertainment
Wurttemberg,
at his peak, the organization
first season. To keep each player performing
Germany
decided to personalize each players training, by documenting and
analyzing
tactical, spatial, training,
game, and health data.
EMPLOYEES
REVENUE
To accomplish this goal, they embedded sensor chips in the ball and
each players shin guards. To make the most of this dynamic visual data,
TSG 1899 Hoffenheim chose themillion
SAP HANA platform. Now coaches are
now able to adjust training for each player according to their individual
127
performance in each training element.

WEBSITE
EXPLORE RELATED LINKS:

achtzehn99.de

Reference Slide

13 million
data points analyzed
in 10 minutes

Personalized
training plans

Support
for wide data variety

Customer Journey
Video

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Industry Detail

Telecommunications
Explore the SAP HANA case studies of organizations in
the telecommunications industry.

CASE STUDIES

1&1 Internet AG

Core Mobile

99.98% faster reporting.

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Telecommunications

Case Study Detail

1&1 Internet AG
Organization Overview

Every great idea needs a great domain. Thats why with over
12.7 million fee-based domain contracts and around 31 million
adfinanced free accounts, 1&1 Internet AG is Europes leading
Internet specialist. With so many transactions to manage, 1&1
Internet AG is familiar with the challenges and the opportunities
presented by massive volumes of data.
To improve cash collection and debt management reporting,
1&1 Internet AG chose SAP Business Warehouse powered by
SAP HANA. With detailed insight into customers, contracts, and
processes at the line-item level across accounts receivable, 1&1
Internet AG optimized debt collection, reducing debt loss for a
complete return on investment in just six months.

6 months
to achieve complete ROI by
making immediate process
changes

11 million

customer contracts analyzed


across products, countries, and
payment methods

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BTS
Reference Slide

99%

faster reporting
(from 8 hours to 5 seconds)

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Telecommunications

Case Study Detail

1&1 Internet AG
Organization Overview
INDUSTRY

HEADQUARTERS

Every great idea needs a great domain. Thats why with over
12.7 million fee-based domain contracts Montabaur,
and around 31 million
Germany
adfinanced free accounts, 1&1 Internet AG is Europes leading
InternetTelecommunications
specialist. With so many transactions to manage, 1&1
Internet
AG
is familiar with the challenges
and the opportunities
EMPLOYEES
REVENUE
presented by massive volumes of data.

$2.656

To improve cash collection and debt management reporting,


1&1 Internet AG chose SAP Business Warehouse powered by
billion
SAP HANA. With detailed insight into customers, contracts, and
6,894
processes at the line-item level across accounts receivable, 1&1
Internet
AG optimized debt collection, reducing debt loss for a
WEBSITE
complete return on investment in just six months.
1and1.com

6 months
to achieve complete ROI by
making immediate process
changes

11 million

customer contracts analyzed


across products, countries, and
payment methods

EXPLORE RELATED LINKS:

BTS
Reference Slide

99%

faster reporting
(from 8 hours to 5 seconds)

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Telecommunications

Case Study Detail

Core Mobile
Organization Overview

Core Mobile offers a suite of mobile applications designed to improve care


coordination and workflow collaboration among healthcare professional
teams. The companys Corey engine leverages the column based capabilities
of SAP HANA to provide customized predictive analytics in real time.
The use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

Video
DEMO Award Video

10%-30%
reduction in
re-admissions

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Telecommunications

Case Study Detail

Core Mobile
Organization Overview
INDUSTRY

HEADQUARTERS

Core Mobile offers a suite of mobile applications designed to improve care


Campbell,healthcare professional
coordination and workflow collaboration among
California,
teams. The companys Corey engine leverages
the column based capabilities
USA
Telecommunications
of SAP HANA to provide customized predictive analytics in real time.
EMPLOYEES
The
use of HANA has enabled Core Mobile to create solutions that offer
instant access to information, based on a number of different contexts. The
result is mobile healthcare teams that can do their jobs more efficiently,
ultimately saving money and improving patient satisfaction.
<50
EXPLORE RELATED LINKS:

5-15 minute
reduction in operating room
turnover time per patient

$1M-$10M

in operational savings, depending


on the size of institution

WEBSITE

Video

coremobileinc.com

DEMO Award Video

10%-30%
reduction in
re-admissions

Explore the Use Cases

380

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Industry Detail

Travel and Transportation


Explore the SAP HANA case studies of organizations in
the travel and transportation industry.

CASE STUDIES

Hidrovias do Brasil
70% reduction in total cost
of IT ownership.

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Travel and Transportation

Case Study Detail

Hidrovias do Brasil
Organization Overview

Founded in 2010, Hidrovias do Brasil provides waterway logistic solutions


within Brazil, including door-to-door logistics, long-term, and asset
productivity solutions. A needed enterprise in light of the fact that 75%
of Brazils international trade consists of shipping raw materials, most of
which is done by river transport.
Hidrovias do Brasils mission is to be the waterway logistics operator
of choice in Latin America, while prioritizing sustainable development,
ethical business practices, and continuous growth. When the company
started building navigation assets and overall infrastructure facilities
demanding ERP Solutions, they chose the SAP HANA Enterprise Cloud
platform. The choice has reduced costs and allowed quick response
times to business demands.
EXPLORE RELATED LINKS:

Blog

70%

reduction in total cost


of IT ownership

$3 million
in projected cost
reductions over 5 years

99.5%

production system availability,


based on service-level
agreements

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Travel and Transportation

Case Study Detail

Hidrovias do Brasil
Organization Overview
INDUSTRY

HEADQUARTERS

Founded in 2010, Hidrovias do Brasil provides waterway logistic solutions


within Brazil, including door-to-door logistics, long-term, and asset
Travel and
productivity
solutions. A needed enterpriseSo
in Paulo,
light of the fact that 75%
Transportation
Brazil
of Brazils international trade consists of shipping raw materials, most of
which is done by river transport.
REVENUE
Hidrovias do Brasils mission is to be the waterway logistics operator
of choice in Latin America, while prioritizing sustainable development,
ethical business practices, and continuous growth. When the company
million
started building navigation assets and overall infrastructure facilities
demanding ERP Solutions, they chose the SAP HANA Enterprise Cloud
platform.
The choice has reduced costs and allowed quick response
WEBSITE
times to business demands.

$313

70%

reduction in total cost


of IT ownership

$3 million
in projected cost
reductions over 5 years

hbsa.com.br/

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Blog

99.5%

production system availability,


based on service-level
agreements

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Utilities
Explore the SAP HANA case studies of organizations in
the utilities industry.

CASE STUDIES

AGL

Alliander

CenterPoint Energy

60% reduction in IT resource costs.

Annual spend for asset maintenance


reduced by approximately 12%.

34 times faster forecasting analysis.

Southern California Edison

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Utilities

Case Study Detail

AGL
Organization Overview

AGL Energy Ltd. is one of Australias leading integrated renewable


energy companies and the largest private owner, operator, and
developer of renewable generation assets in Australia. The company has
witnessed the countrys energy retail market become more dynamic,
and data volumes increase dramatically.
With this rapid growth of data, AGL learned creating test environments
for training, testing, and quality assurance purposes was becoming
difficult to manage. Thats why they turned to the SAP HANA platform
to increase efficiencies by reducing the time and resources needed
to manage these environments.
EXPLORE RELATED LINKS:

Innovation Award Entry


Video
Case Study

50x

faster load forecasting


(from 5 weeks to 4 hours)

5,000%
faster portfolio aggregation
(from 50 hours to 1 hour)

60x

faster settlement reconciliation


(60 minutes to less than 1 minute)

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Case Study Detail

AGL
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

AGL Energy Ltd. is one of Australias leading integrated renewable


Utility
energy companies
and the largest private owner, operator, and
Sydney, The company has
developer of renewable generation assets inNorth
Australia.
Australia
witnessed the countrys energy retail market become more dynamic,
and
data volumes increase dramatically.
EMPLOYEES
With this rapid growth of data, AGL learned creating test environments
for training, testing, and quality assurance purposes was becoming
difficult to manage. Thats why they turned to the SAP HANA platform
to increase efficiencies by reducing the time and resources needed
3,500
to manage these environments.
WEBSITE
EXPLORE RELATED LINKS:

agl.com.au

Innovation Award Entry


Video
Case Study

50x

faster load forecasting


(from 5 weeks to 4 hours)

5,000%
faster portfolio aggregation
(from 50 hours to 1 hour)

60x

faster settlement reconciliation


(60 minutes to less than 1 minute)

Explore the Use Cases

386

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Utilities

Case Study Detail

Alliander
Organization Overview

Alliander is a utility company that provides gas and electricity to more than
3 million customers in the Netherlands. The companys goal is to strengthen
and empower society, by providing free access to the energy infrastructure,
and giving customers more insight into their energy consumption.
Though the company already had the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
wiselysaving energy for the world and money for customers.
EXPLORE RELATED LINKS:

Customer Journey
Innovation Award Entry
2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs

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Utilities

Case Study Detail

Alliander
Organization Overview
INDUSTRY

HEADQUARTERS

Alliander is a utility company that provides gas and electricity to more than
Utility
3 million customers
in the Netherlands. The companys goal is to strengthen
Arnhem, to the energy infrastructure,
and empower society, by providing free access
The Netherlands
and giving customers more insight into their energy consumption.
EMPLOYEES
REVENUE
Though
the company already had
the means to gather enormous amounts
of data from smart sensors in its grid, they needed the IT infrastructure
to put that data to use. So, Alliander turned to SAP HANA to manage its
resources, monitor loads, and guide households on how to use energy
billion
wiselysaving energy for the world and money for customers.

1.7

7,000

WEBSITE
EXPLORE
RELATED LINKS:

alliander.com
Customer
Journey

Innovation Award Entry


2014 Sapphire Now

Customers reduced
their energy bills by

10-20%
per month

Annual spend for asset


maintenance reduced by
approximately

1-2%

60%

reduction in IT resource
and design costs

Explore the Use Cases

388

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Utilities

Case Study Detail

CenterPoint Energy
Organization Overview

CenterPoint Energy has been delivering electricity and natural gas to


homes and businesses since 1866. Over the years the company has seen
technologyand customer expectationsevolve and advance. To meet
escalating demands, CenterPoint Energy turned to the SAP HANA platform
to help overhaul its marketing intelligence, customer interactions, and
load forecasting.
They deployed SAP Business Warehouse (SAP BW) powered by SAP
HANA to deliver near real-time analytics. A high-volume segment builder
for SAP CRM powered by SAP HANA was used to create target lists with
greater flexibility and speed, and they worked with SAPs Data Science
organization to optimize energy forecasting models.
EXPLORE RELATED LINKS:

Innovation Award Entry


Video

600%

faster target list generation using


the high-volume segment builder
for consolidated customer data

70%
faster handling of
call center calls

34x

faster forecasting analysis

Explore the Use Cases

389

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Utilities

Case Study Detail

CenterPoint Energy
Organization Overview
INDUSTRY

+
x

HEADQUARTERS

CenterPoint Energy has been delivering electricity and natural gas to


Utility
homes and
businesses since 1866. Over the years the company has seen
Houston,and advance. To meet
technologyand customer expectationsevolve
Texas
escalating demands, CenterPoint Energy turned to the SAP HANA platform
to EMPLOYEES
help overhaul its marketing REVENUE
intelligence, customer interactions, and
load forecasting.

$81

They deployed SAP Business Warehouse (SAP BW) powered by SAP


HANA to deliver near real-time analytics. A high-volume segment builder
billion
for SAP CRM powered by SAP HANA was used to create target lists with
>8,000
greater flexibility and speed, and they worked with SAPs Data Science
organization
to optimize energy forecasting models.
WEBSITE
centerpointenergy.com

EXPLORE RELATED LINKS:

Innovation Award Entry


Video

600%

faster target list generation using


the high-volume segment builder
for consolidated customer data

70%
faster handling of
call center calls

34x

faster forecasting analysis

Explore the Use Cases

390

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Utilities

Case Study Detail

Southern California Edison


Organization Overview

Southern California Edison provides electricity to more than 14 million


customers in more than 180 cities. To improve reporting and data
analysis, and stay ahead of the competition, the company runs SAP's
business warehousing software on the SAP HANA platform.

4x

faster report generation

EXPLORE RELATED LINKS:

Video

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Utilities

Case Study Detail

Southern California Edison


Organization Overview
INDUSTRY

+
x

HEADQUARTERS

Southern California Edison provides electricity to more than 14 million


Utility
customers
in more than 180 cities. To improve
reporting and data
Rosemead,
California,
analysis, and stay ahead of the competition,
the company runs SAP's
USA
business warehousing software on the SAP HANA platform.

4x

faster report generation

EMPLOYEES
EXPLORE RELATED LINKS:

Video
16,515

WEBSITE

sce.com

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